Account Associate - State Farm Agent Team Member
23 days ago
Casper
Job DescriptionBenefits: • Team lunches and outings, • Wellness days, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Signing bonus, • Training & development ROLE OVERVIEW: This is a customer-facing, relationship-driven role focused on building trust, guiding conversations, and influencing informed decisions. Youll work directly with customers to understand their needs, explain insurance options, and help them take action with confidence. Prior insurance experience is not required. Were looking for someone who is motivated, coachable, and comfortable engaging with people. Training, licensing support, and ongoing development are provided. ROLE DESCRIPTION: As a team member with the Megan Spence State Farm Agency, you will connect with customers through meaningful conversations, follow up consistently, and help guide decisions that support long-term relationships. This role blends customer service and sales, with an emphasis on education, influence, and follow-through. Youll succeed in this position if you enjoy relationship-based conversations, take ownership of your work, and are motivated by seeing your efforts turn into real results. RESPONSIBILITIES: • Through office systems, you will build and maintain strong customer relationships with consistent follow-up via email, text and phone., • Conduct needs-based conversations to educate customers and guide them toward appropriate coverage options, • Develop leads and market to existing customers to proactively solicit more business to grow agency, • Take ownership of customer interactions and follow up to develop a customer base that is excited to work with you, • Collaborate with agent and coworkers to support shared goals and contribute to a positive team environmentQUALIFICATIONS:, • Enjoys talking with people and building relationships, • Strong written and verbal communication skills, with the ability to influence and build trust, • Comfortable guiding conversations and helping customers make informed decisions, • Organized, detail-oriented, and able to manage multiple priorities, • Proactive, accountable, and motivated by personal and professional growth, • Able to work well in a team environment while owning individual responsibilities Im a proud University of Wyoming alum, married to my husband Logan, and we have a son named Lincoln. Outside of work, we enjoy camping, fly fishing, traveling, and cheering on the Pokes, Broncos, and Bills. Giving back is a core part of our culture. I volunteer with Central Wyoming Hospice and often bring our family and office dog, Poppy, to visit patients. As an office, we support several local causes, including donating snow tires for Child Development Center buses, sponsoring the Childrens Advocacy Project, supporting Jasons Friends, Relay for Life, Casper Junior Football League, and helping secure a $25,000 grant for Project Kenny in Casper. If youre motivated, coachable, and excited to grow in a supportive, high-energy environment where your effort truly matters, youll feel right at home here.