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Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Our family shelters are safe, welcoming spaces where families can stay temporarily while they work toward long-term stability. Program staff provide compassionate support, life-enhancing services, and community-based resources to help empower each family. Together, we guide families on their journey back to independence and into permanent housing. RESPONSIBILITIES Case Management, Documentation and Assessments • Complete intake within 24 hours of client arrival, • Document case notes within 48 hours of client contact., • Document unit inspection notes within 48 hours of inspection., • Create and maintain audit ready client records on every client on the case load. Including regular filing of the case record to ensure it is accurate and up to date., • Completion of ILP’s for every client on the caseload either weekly or bi-weekly., • Conduct weekly, bi-weekly inspections of client units, address concerns and document interactions., • Refer, advocate, coordinate services and counsel clients as needed., • Ability to properly assess and address client concerns., • Conduct outreach consistently, • Complete monthly reports and additional reports as assigned., • Report to and meet with Supervisor monthly., • Perform other duties as assigned by the manager., • Participate in both internal and external training., • Complete annual certifications (Mental Health, Mandated reporter), • Maintain knowledge of client services (PA, Medical, Mental health) QUALIFICATIONS • Bachelor’s degree in social work or another related field of study (preferred) or associate’s degree with minimum one year experience., • One-year of case management or relevant work experience preferred., • Engaging personality and detailed orientated skills are essential., • Strong oral and written communication, time management and organizational skills are necessary., • Ability to use a computer for prolonged periods, • Ability to occasionally lift and/or move up to 10 pounds, • Ability to stand, walk, or sit for long periods of time, • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork, • Ability to bend and retrieve objects and/or documents, • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation, • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work, • ‘TB Test required with the first 120 days of employment’ for Shelters and Homeless Outreach programs BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact . #ZR

Job Description Job Title: Senior Project Manager – Vulnerability Remediation (Healthcare Domain) Location: Onsite Experience: 10–15+ years Employment Type: Contract Rate: 60-65$/Hr. Role Summary The Senior Project Manager will lead and manage large-scale vulnerability remediation programs across healthcare application portfolios and infrastructure systems. This role will ensure timely identification, prioritization, and remediation of Critical and High vulnerabilities aligned to regulatory and compliance requirements (HIPAA, HITECH, CMS, HITRUST). The candidate must have hands-on experience driving remediation activities for both application development (code, libraries, APIs, and platform vulnerabilities) and infrastructure (patching, server configuration, network, and cloud security issues). Key Responsibilities • Lead end-to-end program execution for vulnerability remediation related to applications, databases, servers, cloud environments, and legacy healthcare platforms., • Prioritize and track remediation of CVITs, VITs, vulnerabilities in code, patch deployments, and configuration fixes across technical teams., • Work with security, DevOps, application development, enterprise architecture, and infrastructure teams to systematically remediate scan findings., • Conduct backlog grooming, sprint planning, release coordination, and delivery tracking for remediation activities., • Analyze vulnerability scan reports and dashboards from tools such as Qualys, Tenable, Rapid7, CrowdStrike, Microsoft Defender, etc., • Develop remediation plans aligned to exposure of PHI/PII, severity, exploitability, and system criticality., • Prepare and present weekly status decks, risk registers, and executive scorecards for senior leadership and audit teams., • Oversee SOW deliverables, team onboarding, cross-shore coordination, and stakeholder alignment., • Ensure remediation governance, compliance documentation, and closure of cyber audit findings., • 10+ years of IT project or program management experience, including 5+ years dedicated to security or vulnerability remediation., • Must have experience managing both application development and infrastructure-related vulnerabilities, including:, • Code vulnerabilities (OWASP, dependency issues, API weaknesses, encryption gaps), • Infrastructure vulnerabilities (OS patching, server hardening, cloud misconfigurations, IAM issues), • Deep understanding of healthcare systems and PHI security risks., • Strong knowledge of healthcare compliance frameworks such as HIPAA, HITECH, HITRUST, NIST CSF, CMS., • Experience working in distributed delivery models with offshore/onshore teams., • Proficient in Agile, Scrum, and hybrid methodologies., • Excellent communication, stakeholder influencing, and senior leadership reporting capabilities., • PMP, CSM, SAFe, • CompTIA Security+, CISSP, CISM, • Payer systems (Medicaid, Medicare, Marketplace, Commercial), • Claims processing, provider data, enrollment, pharmacy, member access systems, • Reduction in Critical/High vulnerability backlog, • SLA compliance for remediation (30/60/90-day closure), • Audit remediation closure rate, • Legacy backlog risk reduction, • Operational readiness and stability for healthcare systems

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at What You Would Get To Do Fixed-term contract until December 2026. (Potential to transfer to permanent) The Project Manager is a key member of FIRST's global Events & Experiences team, delivering exceptional service through superior project management. This role leads, manages, and executes virtual, hybrid, and in-person events worldwide, overseeing the full project lifecycle from concept to reconciliation. Responsible for client relationships, budget management, vendor negotiations, and team leadership, the Project Manager ensures seamless event execution while maximizing efficiency and profitability. Your Contributions • Manage and prioritize the execution of small to mid-sized virtual, hybrid, and in-person events, while supporting the project management of large multi-day events., • Sourcing, negotiating, contracting and managing supplier selection, increasing profitability where possible, • Liaise with the clients and vendors to ensure all logistics and requirements are fulfilled, • Manage and maintain all event documents to keep the project team aligned, including but not limited to: Operations Decks, Timelines, Budgets, Staffing Plans, etc., • Coordinate and run virtual events, rehearsals, technical checks with clients, speakers, etc., • Work directly with hotels and venues to facilitate the needs to the meeting in both pre-planning and onsite delivery of the events, • Manage and work directly with vendors (e.g., florists, gifting vendors, caterers, musicians, furniture rental companies, photographers, etc.), • As required, work with local partners or authorities to manage permitting or other specific logistics connected to non-standard venues, experiences, • Support other members of the Events & Experiences team when applicable in any of the following capacities: speaker management, one-on-one coordinator, rooms manager, ground transportation, data entry, etc., • Collaborate with the various internal departments such as Venue Sourcing, Event Technology, Technical Production, Creative & Design and Strategy teams on project elements; by briefing, directing, keeping track of progress in order to be constantly aware and able to present feedback and updates to clients, • Help manage event communications, ensuring any issues or changes that might impact events are escalated or approved through proper channels and are documented, • Follow and adhere to all FIRST standards and practices connected to successful project management, • Create and manage event budgets, including invoicing, reconciliation, and cashflow tracking, • Track time spent to projects to accurately reflect the work being done, • Stay informed about industry trends, suppliers, and best practices, participating in events to expand professional networks, • Proficient with G suite, Zoom and Microsoft Office Suite (including Outlook and Excel, Teams and SharePoint), • Proficient in Excel Budget management and reconciliation, • Strong presentation creation and formatting skills, • Familiarity with web-based event platforms such as Zoom, vFairs, SpotMe, Cvent, GlobalMeet, and lntrado, • Awareness of Technical Production and Creative Asset Management fulfillment preferred, not required, • Cvent experience preferred, • SalesForce experience desirable, • Very good oral and written communication skills, • Strong attention to detail, • Demonstrated ability to collaborate with colleagues at all levels, • Strong adaptability to situations and ever-changing demands, • Highly organized self-starter with excellent time management skills to handle multiple tasks and meet strict deadlines, • Calm and flexible approach to handling the pressure and stress of ever-changing demands, • Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-MV1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Senior Digital Account Director About Faircom New York (FNY) Faircom New York is a full-service international fundraising and communications agency helping nonprofit organizations—particularly in the human rights and global impact space—grow their reach and revenue through integrated, data-driven strategies. For over 20 years, we've partnered with mission-driven organizations to deliver high-performing fundraising programs across channels. The Role We're looking for a Senior Digital Account Director to lead strategy and execution across a portfolio of key nonprofit accounts, with a focus on human rights and mission-driven organizations. • This is a senior, client-facing role responsible for owning integrated digital fundraising programs across email, SMS, paid media, and web. You'll act as a strategic partner to clients, lead cross-channel planning, and drive measurable growth across acquisition, retention, and long-term donor value., • This role is best suited for someone coming from a direct response agency environment who is comfortable balancing high-level strategy with hands-on oversight in a fast-paced setting. What You'll Do Own Strategy for Key Accounts • Lead digital fundraising strategy for a portfolio of high-value nonprofit clients, • Develop and present annual and multi-channel plans aligned with direct mail and broader development goals, • Drive donor lifecycle strategy, including acquisition, retention, and reactivation Lead Client Relationships • Serve as the senior day-to-day lead and primary point of contact, • Act as a strategic advisor to senior stakeholders, guiding long-term program growth, • Lead client meetings, reporting, and performance discussions with clear, actionable insights Drive Integrated Campaigns • Oversee execution across email, SMS, paid media (search, social, programmatic, video), and web, • Ensure digital efforts are fully integrated with direct mail and offline channels, • Lead onboarding and initial strategy for new client engagements Lead Internal Teams • Direct cross-functional teams across creative, media, data, and tech, • Ensure high-quality, on-time delivery across all campaigns, • Maintain strong alignment between strategy, execution, and client goals, • Support and mentor junior team members Optimize & Innovate • Build and lead complex structured testing roadmaps across channels, • Translate performance data into clear strategic recommendations, • Drive innovation across programs, including the use of automation and AI where appropriate What We're Looking For • 10+ years in direct response marketing, ideally within an agency setting, • Experience leading integrated digital fundraising programs for nonprofit clients, • Strong background working alongside direct mail programs, • Deep understanding of donor lifecycle strategy and performance optimization, • Proven ability to manage senior client relationships and lead strategic conversations, • Strong project management skills and ability to manage multiple priorities, • Analytical mindset with the ability to turn data into action Tools & Platforms • Experience with tools such as Salesforce, Marketing Cloud, Blackbaud, Fundraise Up, GoFundMe Pro, Mailchimp, Google Ads, Meta, DSPs, GA4, and Google Tag Manager is preferred.

Job DescriptionCompany Description Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. Job Description As Nielsen continues its transformation into a world-class revenue engine, we are seeking a Senior Manager of Retention Marketing to own the post-purchase customer journey. You will lead a sophisticated dual-track program: providing bespoke, "white-glove" experiences for our top-tier global enterprise clients while building a high-velocity, automated engine to drive retention and cross-sell opportunities across our mid-to-long tail segments. You are a strategic operator who understands that retention is not just a defensive play, but a growth lever. You have a "General Manager" mindset, capable of pivoting from a high-level executive presentation to the technical nuances of a CRM workflow. You thrive on building from scratch and enjoy the challenge of connecting community engagement to hard revenue outcomes. Key Responsibilities * Elite Account Strategy (The Top 10): Lead the strategy and execution for our highest-stakes global clients. You will design exclusive "white-glove" programs, including high-touch executive engagement and bespoke "In Real Life" (IRL) experiences that solidify long-term partnerships. * Scalable Retention Engine: Design and optimize automated lifecycle journeys for the mid-to-long tail customer base. Your goal is to maximize Customer Lifetime Value (CLV) through data-driven retention tactics and identifying expansion/cross-sell opportunities at scale. * Segmented CRM Excellence: Own the CRM implementation strategy to ensure every communication is personalized and timely. You will leverage deep segmentation to move away from generic messaging toward a highly relevant, value-based dialogue with every user. * Community & Advocacy Building: Bridge the gap between digital and physical engagement by building a thriving customer community. This includes overseeing a dedicated customer forum and a localized event strategy to foster peer-to-peer networking and brand loyalty. * Churn Mitigation & Win-Back: Conduct foundational research into customer health and churn drivers. Implement aggressive "win-back" campaigns and proactive health-scoring to protect our global revenue base. * Cross-Functional Bridge Building: Work seamlessly with Sales, Product, and Research teams to ensure the customer experience is unified and that the "voice of the customer" informs our broader product roadmap. Qualifications * Experience: 8-12+ years of marketing experience, with a heavy emphasis on Retention, CRM, or Account-Based Marketing (ABM) within a global, complex organization. * Retention Expertise: Proven track record of managing both high-touch "white-glove" accounts and high-volume automated retention programs. * Technical Fluency: Deep experience with modern GTM stacks, including CRM platforms (e.g., Salesforce), marketing automation, and community platforms. * Strategic Leadership: Ability to influence C-suite stakeholders and lead cross-functional teams in a matrixed environment. * Education: Bachelor’s or Master’s degree in Business, Marketing, or a related field. Additional Information Enabling your best to power a better media future. Holistic Rewards: We are committed to an inclusive benefits package that supports our employees and their families. This includes comprehensive health and wellness plans, a 401(k) with a Nielsen company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company-provided vehicle and/or discretionary incentive/bonus eligibility. Compensation Transparency: The posted base salary range is a reasonable estimate that may be adjusted based on the final work location of the selected employee. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives. Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class. Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

Job DescriptionWho We AreQvest US is the global leader in technology and business consulting for the Media & Entertainment and Consumer Packaged Goods & Retail industries. We strategize, advise, design, develop and implement future-forward business & technology solutions. With expertise in digital media supply chain, data & analytics, IP & rights management, broadcast transformation, Salesforce and applied AI, our exceptionally talented teams partner with Fortune 1,000 companies to revolutionize markets and set new industry standards. Who We're SeekingQvest US is seeking an experienced Management Consultant to join our growing Digital Media Supply Chain practice. In this role, you will lead projects that optimize the Digital Media Supply Chain and Digital Asset Management systems for our clients. We are looking for an industrious and organized leader who will motivate teams and directly contribute to our growth. What you'll do • Lead project teams through all core project phases, including project setup, requirements gathering, design, development, testing and deployment, • Facilitate workshops, provide status updates, and lead meetings across the executive levels of client organizations, • Maintain strong client relationships while identifying opportunities beyond your current engagement, • For Digital Media Supply Chain projects, manage the full implementation lifecycle for Digital Media Supply Chain, including Digital Asset Management systems or other digital media delivery solutions, • Proactively identify risks and issues, and provide mitigation strategies, • Contribute to internal growth initiatives including mentorship, recruitment, strategy and/or methodology enhancementWhat you'll bring, • 5-7+ years System Implementation, SDLC, Integration, and Project Management experience, • 3+ years in consulting / professional services, big firm experience preferred, • 5+ years experience managing the full implementation lifecycle (analysis, design, develop, test, deploy, support) for Digital Media Supply Chain, including Digital Asset Management systems or other digital media delivery solutions, • Experience managing storage and network solutions to support large file distribution, and experience with localization use cases, • Knowledge of numerous file formats and codecs with a focus on video, • Ability to collaborate with subject matter experts, cross-functional resources and business stakeholders to understand and document business requirements, • Experience in project planning, including building and managing to project plans, budgeting, resource allocation, and reporting status to clients and internal teams, • Bachelor’s degree in engineering, information systems, computer science, business administration or other related fields, • Experience in any Digital Asset Management systems, including but not limited to: OpenText Media Management (OTMM), Adobe Experience Manager (AEM), MediaBeacon, Adam Systems, NuxeoPreferred Experience, • Experience in Media & Entertainment/Broadcast and/or Consumer Products industries, • Experience at a large consulting firm (e.g., Accenture, Deloitte, EY, CapGemini, PWC)

Job DescriptionAbout Duetti Duetti is redefining how independent music creators monetize and grow their careers. Founded in 2022 by CEO Lior Tibon and COO Christopher Nolte, Duetti partners with creators to unlock the value of their catalogs through flexible, straightforward deals, while also offering top-tier catalog management, distribution, and marketing services. Since its founding, Duetti has partnered with over 1,100 music creators across 40 countries - including Connor Price, Ingrid Contreras, and Brent Morgan - helping them monetize their music on their own terms and reach new audiences. Backed by leading investors including The Raine Group, Flexpoint Ford, Nyca Partners, Viola Ventures, and Roc Nation, Duetti has raised over $635 million in capital to fund independent music creators. Fueled by a belief in independence and financial empowerment, Duetti is building a more sustainable future for music creators everywhere. With offices in New York City, Los Angeles, Miami, and London, Duetti offers a competitive benefits package, including healthcare coverage, flexible paid time off, and a hybrid work model. Duetti provides an ambitious, high-ownership environment where your work will have an immediate, tangible impact. About the Role The goal of this role is to ensure every artist partner feels genuinely supported - starting at signing and continuing throughout the full life of their partnership with Duetti. We're looking for an Artist Partner Engagement Manager to join our Marketing team. This role is responsible for building the systems and relationships that help us show up for artists in a meaningful way - not just when a deal is signed, but over the long arc of their careers. You sit at the intersection of relationship management, cultural intelligence, and strategic process. You also understand how artists think, what they care about, and how trust is earned in the music world. What You'll Do:Artist Partner Strategy * Own the onboarding experience for newly signed artist partners, ensuring a seamless and intentional transition from deal close to active relationship * Own and develop long-term relationship strategies for priority artist partners, thinking in timelines of 12–24 months rather than immediate opportunities * Identify the right moments to engage - upon signing, releases, tours, life moments, career transitions, Duetti milestones - and help the team show up with intention and relevance * Build and maintain relationship maps for key contacts, including managers, lawyers, producers, and other key members of an artist's extended team * Represent the company in select artist-facing settings, building credibility and trust directly with artists and their circles Relationship Management & Process * Build and maintain a clear system for tracking relationship activity, touchpoints, and next steps across all priority accounts * Develop playbooks and cadences for different stages of the relationship lifecycle * Partner with sales ops to keep our CRM current and accurate so it functions as a real time view of relationship health that the full team can rely on and actively reference * Report on relationship health and development to marketing and A&R leadership regularly * Meet with artist partners to help them get acquainted with Duetti, manage deliverables, and work on ongoing projects and campaigns with them What We're Looking For: * 4–7 years of experience in the music industry in a role that required both relationship building and organizational discipline — artist management, label marketing, A&R coordination, artist partnerships, or similar * Deep cultural fluency with artists - you understand their world, their language, and what it takes to earn their trust * Strong instincts for process and systems - you build structures that actually get used because they make people's work better * A natural collaborator who can work across teams (Marketing, A&R, Creative) without needing to own every outcome * Comfortable with CRM tools (Salesforce, HubSpot, or similar) and able to use data to track and communicate relationship health over time * Excellent written and verbal communication - you can craft an outreach message that doesn't sound like one * Low ego, high standards - equally comfortable behind the scenes and in the room Nice to Have: * Experience on the artist or management side (ie. former artist manager) * Existing relationships within the independent or major label ecosystem * Experience building a relationship management process from the ground up Why This Role: This is a new function, which means real ownership over how it's shaped and built. You'll work closely with both Marketing and A&R leadership, with direct influence on how we grow and sustain relationships with artists over time. If you believe that the best deals start with genuine relationships - and you want to help a team actually live that out - this is the role. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: Tillman FiberCo is building a network with future-forward technologies, systems and network architecture that will be ultimately capable of delivering 40Gbps+ to customers. Tillman FiberCo is a portfolio company of Tillman Global Holdings, a holding company focused on building premier digital infrastructure businesses globally. We have an incredible opportunity for an OSP FTTX Construction Project Manager with a strong team. This position is remote with a preference for candidates in the EST time zone. Responsibilities: • Work with PMO team to forecast construction go-live dates., • Work with our construction vendor daily to keep track of the work they are doing in the field, where their crews are, which job they are working on, and the construction metrics they have completed each day., • Update SiteTracker milestones daily. Sitetracker is our primary construction management tool and the source of truth for tracking metrics., • Responsible for creating Notice to Proceed and Statements of Work to our vendors to issue them work., • Track all damages, issues, materials, constraints, and customer feedback from work out in the field., • Responsible for all OSP Construction projects, including the foundational trackers for each project, based on the project needs, and working with management, subcontractors, vendors, and clients on a regular basis., • Must coordinate fielding activities and data collection., • Must understand construction practices in accordance with NESC Guidelines, • Manage project execution including scope, schedule, cost, quality, communication, and stakeholders., • Coordinate internal resources and external/third parties/vendors for the efficient and successful execution of projects., • Manage stakeholder communications, including interaction with clients, contractors, vendors, and jurisdictional authorities., • Manage changes to the project scope, project schedule and project costs to ensure that all projects are delivered on time, within scope and within budget., • Data management: track all milestones with accuracy and update regularly throughout the project lifecycle., • Analyze the data input to create accurate internal and external reporting for all stakeholders., • Create and maintain comprehensive project documentation., • Report and escalate issues as needed and in a timely manner., • Track project performance, specifically to analyze the successful completion of short and long-term goals., • A minimum of 3 years of Outside plant Aerial and Underground construction, project management experience., • Aerial and Underground Fielding experience., • Make ready costs and evaluation experience., • Some Aerial and Underground permitting experience a plus., • Associate degree or greater preferred or equivalent work experience., • Experience with Sitetracker or other Salesforce platforms., • Experience with forecasting large scale projects is a plus., • Challenging, rewarding career within a growing company, backed by a global investor and owner of digital infrastructure assets., • Competitive Salary, • East Coast based company (will work on EST time), • Direct Hire Opportunity, • Collaborative environment, with on-the-job training and mentorship opportunities, • Competitive benefits and wellness package, including medical, dental and vision coverage., • 401k plan with company match, • Generous PTO and 11 Paid holidays annually, • Paid parental leave., • Employee Recognition Program

Job DescriptionWho We AreQvest US is the global leader in technology and business consulting for the Media & Entertainment and Consumer Packaged Goods & Retail industries. We strategize, advise, design, develop and implement future-forward business & technology solutions. With expertise in digital media supply chain, data & analytics, IP & rights management, broadcast transformation, Salesforce and applied AI, our exceptionally talented teams partner with Fortune 1,000 companies to revolutionize markets and set new industry standards. Who We’re SeekingQvest US is seeking an experienced Project Manager in Technical Delivery, Applied AI, and Change Management to join our growing Applied AI practice. In this role, you will lead several technology and business consulting projects ranging from the implementation of AI solutions, to the formulation of organizational and AI process strategy, to PMO establishment. You will drive effective change management to ensure successful adoption, stakeholder alignment, and sustained value delivery. We are looking for an organized and industrious leader who will motivate teams and directly contribute to our growth.What You'll Do • Lead project teams through all core project phases of Applied AI implementation, including project setup, requirements gathering, design, development, testing and deployment., • Facilitate workshops, provide status updates, and lead meetings across the executive levels of client organizations., • Proactively identify risks and issues, and provide mitigation strategies., • Contribute to internal growth initiatives including mentorship, recruitment, strategy and/or methodology enhancement.What You'll Bring, • 5-7+ years System Implementation, SDLC, Integration, and Project Management experience, • Experience implementing AI/ML/Applied AI systems, • 3+ years in consulting / professional services, big firm experience preferred, • 2+ years of experience with organizational change management (OCM), including creating strategies to shepherd an organization and stakeholders through a large-scale change, • Experience managing teams through client-facing activities such as requirements gathering, stakeholder workshops, and deliverable review/approval sessions, • Experience in project planning, including building and managing to project plans, budgeting, resource allocation, and reporting status to clients and internal teams, • Trained on process and/or technology methodologies (e.g. Lean Process Improvement, Six Sigma, Agile implementation, Waterfall model), • System development life cycle (SDLC) experience, • Experience with presentation and spreadsheet tools, such as PowerPoint, Visio, and Excel, • Bachelor's degree in engineering, information systems, computer science, business administration, or other related fieldsPreferred Experience, • Experience in Media & Entertainment and/or Consumer Products industries

Job Description Job Title: Associate Director, Program Success Team: Innovation Team Location: In person in New York City (NY) Employment Type: Full-time FLSA Classification: Exempt Start Date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role As Braven scales its centralized-course model to serve more Braven Fellows across an expanding portfolio of our higher education partners, including the University of Mount Saint Vincent, the Associate Director, Program Success, plays a critical role in ensuring a high-quality course experience. This individual is responsible for managing a pool of part-time Graders. You will reinforce Braven's ever-evolving grading strategy and systems, ensuring strong alignment with academic policies and campus-specific norms. Additionally, this Associate Director serves as the primary point of contact for our volunteer career coaches, whom we call Leadership Coaches (LC’s) during the term—responding to questions, escalating challenges, and ensuring they feel connected and supported. This highly collaborative role blends execution, coaching, and quality assurance to help deliver an exceptional experience for both Fellows and those who support them. This role will be on the Innovation Team’s Central Delivery Team and report to the Director of Accelerator Success. What You’ll Do Stakeholder Management (40%) • Supervise and support a pool of part-time Graders for the Braven Leadership and Career Accelerator course, including onboarding, quality assurance, and feedback cycles., • Collaborate with Program Facilitators and Director, Academic Success, to implement volunteer support and accountability structures, including coaching for underperforming LCs., • Co-design and lead grader training cycles and communities of practice (regular peer learning groups) to ensure grading consistency and alignment with the University of Mount Saint Vincent standards., • Ensure rubric adherence and grading turnaround times are met across all sites and sections., • Implement periodic audits of feedback quality and ensure clarity and alignment with learning objectives., • Manage grading performance dashboards and share trends and insights with the Central Delivery leadership team., • Partner with the Director, Academic Success and Centralized Delivery of the Accelerator teammates to maintain a high-quality, joyful volunteer experience through consistent communication, resources, and recognition., • Track volunteer engagement, issues, and performance in systems like Salesforce and escalate to the appropriate teammates when interventions are needed., • Partner with cross-functional CDA teammates to build and refine scalable systems that support grader and volunteer success., • Share insights from grading and LC data to inform product, training, and course design improvements., • Bachelor's Degree, • At least 3 years of work experience in a related field, • Demonstrated empathy and effectiveness in working directly with secondary or college-level students from diverse backgrounds, particularly in moments of academic struggle or stress., • Experience managing and supporting part-time staff or volunteers, including the ability to delegate effectively and provide clear, constructive feedback., • Strong interpersonal and coaching skills, with the ability to support and mentor volunteers and facilitators, including those with significantly more experience or seniority., • Exceptional customer service skills, with the ability to communicate clearly, patiently, and professionally with students, staff, and volunteers., • Excellent organizational and analytical skills with the ability to create, operationalize, and manage project plans, meeting milestones and deadlines, and a focus on using data and metrics to drive decisions and measure performance, • Excellent relationship builder with the ability to find common ground, build consensus, and strengthen collaboration among diverse stakeholders. You exemplify a customer service mindset., • Comfort with a high level of ambiguity and the ability and desire to work in an ambiguous environment, • Comfort using collaboration and data tools like Google Suite, Salesforce, Slack, and Jira (or similar systems), • Demonstrated commitment to building strong and welcoming cultures that help to develop others., • Exemplification of Braven’s core values, • Experience that has informed your belief in Braven’s mission and has prepared you to work with, or for, Braven’s student Fellow population Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands • Ability to work in-person in New York City (NYC) at least 3 days per week, • Travel up to 1-2 times per quarter across Braven’s higher education partners and for Braven team gatherings, • Ability to work an adjusted schedule to support the facilitation of weekly programming up to 3 evenings per week and 1-2 weekends per semester, • Authorized to work in the U.S. While the interview process may vary slightly, the general process will be: • Phone screen with Talent Team member, • Performance Task, • Interview with Hiring Manager, • Panel Interview with Key Partners Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $69,000-$86,200. This is based on a 50-hour work week. This is a full-time, regular, exempt, and benefits-eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: • Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year), • Match of your 401K contribution up to 5% of your base annual salary, starting your first full month, • Coverage of 85% of the health insurance premium for employee and dependents, • A one-month paid sabbatical after 4 years on staff Location We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, we require teammates to live within commuting distance of one of our hubs: New York City. Each teammate can use at least two flex days per week to work remotely. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two to three commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. PolyAI is seeking a Senior Manager of Private Equity and Venture Capital Partnerships to build and lead our strategic partnerships with Private Equity firms, Venture Capital firms, Growth Equity investors, and accelerators. This is a greenfield role — you will be responsible for creating PolyAI's PE/VC partner program from the ground up, developing the strategy, recruiting partners, and driving measurable revenue through portfolio company adoption of PolyAI's voice AI platform. The ideal candidate has direct experience working within the PE/VC ecosystem — either at a fund or by managing partnerships with investment firms in a SaaS or technology vendor context. You understand how value creation teams operate, how portfolio companies make technology decisions, and how to position a platform like PolyAI as a strategic lever across a portfolio. This role carries a quota and reports to the VP of Alliances. What You'll Do • Build PolyAI's PE and VC partnership program from scratch — defining the partner strategy, target firm profile, engagement model, incentive structures, and go-to-market approach, • Identify, prospect, and recruit high-potential PE, VC, Growth Equity, and accelerator partners, building long-term relationships with GTM leaders, value creation teams, and operating partners, • Drive portfolio company pipeline and revenue by positioning PolyAI as a preferred technology partner across partner portfolios, converting partner relationships into qualified opportunities and closed business, • Develop and execute joint go-to-market initiatives with partners — including co-branded campaigns, partner events, webinars, and conference activations targeting the investment community, • Serve as the primary point of contact between PolyAI and PE/VC stakeholders, aligning partnership objectives with PolyAI's strategic goals and ensuring partners see clear, measurable value from the relationship, • Manage and grow existing partner relationships, maintaining regular engagement cadences and ensuring continued expansion across portfolio accounts, • Collaborate cross-functionally with Sales, Marketing, and Customer Success to ensure partner-sourced opportunities are supported through the full customer lifecycle, • Track and report on partnership performance metrics — including partner-sourced pipeline, revenue, portfolio company adoption, and partner engagement — with full accountability to quota, • Represent PolyAI at industry events, conferences, and networking functions relevant to the PE and VC communitiesThe Ideal Candidate, • 6–8+ years of experience in partnership management, business development, or investment relations — with direct exposure to the Private Equity and/or Venture Capital ecosystem, • Proven experience working within a PE or VC firm, or managing partnerships and business development with PE/VC firms in a technology or SaaS company, • Track record of building and executing partnership strategies that drive measurable pipeline and revenue outcomes, • Strong understanding of investment models, portfolio structures, value creation frameworks, and how technology drives operational improvement in PE/VC-backed companies, • Exceptional communication, presentation, and relationship-building skills at the executive level — comfortable engaging with Managing Directors, Operating Partners, and C-suite portfolio company leaders, • Highly organized, strategic, and capable of managing multiple complex initiatives simultaneously in a fast-paced, high-growth environment, • Self-directed and entrepreneurial — you thrive when building something new and don't need a playbook to get startedWhat Will Make You Stand Out, • Experience in the SaaS, Revenue Operations, contact center, or B2B software industries, • Established network within the Private Equity and Venture Capital ecosystem — particularly among firms with portfolio companies in healthcare, hospitality, or financial services, • Familiarity with CRM and revenue technologies (e.g., Salesforce, HubSpot, CCaaS platforms, CPQ, or CLM solutions), • Experience building a partner program from scratch at a high-growth startup In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job DescriptionSalary: $120,000 - $150,000 New York Peace of Mind Technologies (POM), is currently searching for a qualified, enthusiastic, hard-working and driven Bid/Estimating Manager that embodies POMs core values to join our Company. About You You are driven and understand how to manage priorities, lead a team and coordinate effectively to meet deadlines. You are comfortable with numbers, technically skilled and have the ability to stay focused and maintain great attention to detail while under pressure. About Us Peace of Mind Technologies, LLC (POM) is New Yorks premier systems integrator for security and surveillance technology. Specializing in high-tech systems, cloud-based software services and audio/video solutions for thousands of businesses, schools and properties in the greater New York Metropolitan area, POMs diverse client roster comprises a wide range of prestigious and well-known organizations. Founded in 2002, POM has handled more than 2,000 site installations, primarily focused on large offices, retail, hospitality, health care, education, and real estate (commercial, luxury residential and hi-rise). Roles & Responsibilities The Bid and Estimating Manager will lead and manage the estimating team, overseeing standardized processes to ensure consistency and efficiency in estimates and proposals. Responsibilities include training and motivating the team, reporting weekly KPIs, responding to RFPs, collaborating with sales and project management to develop comprehensive proposals, and maintaining relationships with clients and vendors to enhance bid opportunities. * Leadership & Management * Lead and manage the estimating team, providing guidance, training, and performance evaluations. * Communicate effectively, providing clear direction to internal team, sub-contractors and vendors both verbally and in writing. * Oversee POMs standardized estimating processes and ensure consistency across all estimates and proposals. * Train and motivate team on an on-going basis * Develop goals for Estimating Department and report progress. * Prepare Annual performance reviews * Manage Estimating Department PTO calendar to ensure department is properly staffed. * Manage the quote calendar and prioritize accordingly to ensure Sales Team can meet RFP deadlines. * Provide Director of Sales weekly key performance indicators (KPIs) for department. * Accountable for team delivery of timely Estimates/Proposals, a key driver to company success. * Report Profitability and win percentage and recommend improvements to increase success rates. * Utilize Salesforce to track bid opportunities. * Estimating/Pre-Construction * Respond to request for proposals (RFPs) * Qualify opportunities. * Review prospects needs and wants for the product/services offered and work with the Senior Sales Engineer, System Engineers, and the Sales team to develop the right solution. * Attend site surveys for new projects and gather relevant site details in order to create the scope of work including equipment and labor estimate. * Prepare estimates for low-voltage systems including AV, security, access control, and surveillance systems. * Gather information to determine proper system components from internal and vendor resources. * Document equipment needed and labor time required for each project. * Work with vendors and manufacturers to develop bills of materials and proposals. * Level vendor quotes and negotiate costs to increase profit margins, as well as identify missing components in the scope of work to avoid additional project costs and reduced margins after the project is sold. * Provide accurate, timely and competitive project estimates/quotes to the sales team that support the detailed scopes of work outlined in Sales Proposals, RFIs, RFPs etc. * Review product estimate and system design prepared by other team members. Ensure there are no missing components in the scope of work to avoid additional project costs and reduced margins after the project is sold. * Create requests for information (RFIs) • Create and maintain a database of unit costs, assembly costs, and production rates in D-Tools. Proposal Development * Collaborate with the sales and project management teams to develop comprehensive project proposals. * Create pitch decks for RFPs and deals company is pursuing. * Work with Sales Director and President to price and strategize proposals and bids. * Prepare detailed cost breakdowns, project scopes, and schedules to accompany all proposals. * Create and complete proposals, ensuring proposals comply with company standards and client expectations. * Client Engagement * Build relationships with GC estimators to have the best shot at winning projects. * Meet with potential clients to discuss project requirements and specifications. * Provide technical support and clarification on estimates and proposals. * Foster relationships with clients to encourage repeat business and client referrals. * Maintain and grow bid relationships the estimating manager will maintain and grow relationships but not limited to contractors, manufactures, subcontractors, distributors and consultants. * Search for relevant publicly available RFPs, bid-opportunities and partnerships in various sectors. * Vendor & Subcontractor Management * Source and manage relationships with suppliers and subcontractors to ensure competitive pricing and quality work. * Obtain and evaluate supplier and subcontractor quotations. * Manage sub-contractor descoping meetings. * Continuous Improvement * Analyze project cost performance and implement improvements to the estimating process. • Identify department inefficiencies, develop new department processes and implement new policies., • Stay updated on industry trends, best practices, and new technologies in low-voltage AV/security systems. Project Hand-off * Hand-off projects to purchasing and operations at the internal kickoff meetings. * Work closely with project managers to ensure a smooth transition from estimating to project execution. Qualifications: * Bachelors degree in electrical engineering, Construction Management, or a related field (preferred but not required). * Minimum of 5 years experience in estimating within the low-voltage AV / security industry. * Proficient in estimation software such D-Tools * Strong understanding of low-voltage systems, including AV integration, security systems, and network infrastructure. * Excellent organizational, analytical, and numerical skills. * Strong leadership abilities and effective communication and negotiation skills. * Ability to read and understand blueprints, schematics, and technical specifications. Proven ability to meet deadlines and manage multiple projects simultaneously. • Prior field-based installation or project management experience is a plus. Does this sound like you? Benefits Include: • Annual salary commensurate with experience $120,000 - $150,000, • Health benefits package, • Voluntary dental, vision, disability and life insurance plans, • 401k plan with matching, • Company sponsored life insurance policy, • Pre-tax commuter benefit, • Generous paid-time-off policy Candidates must be authorized to work in the US. No agencies please. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionSenior Project Manager - Certificate of Occupancy NY, NY | Hybrid | Full-Time About Us At Milrose Consultants, LLC, we build more than buildings—we build trust, expertise, and lasting partnerships. As leaders in code consulting and municipal compliance, we’re proud to help shape the skylines of tomorrow through excellence in navigating regulations, accelerating approvals, and supporting our clients every step of the way. Position Overview We’re looking for a Senior Project Manager – Certificate of Occupancy to join our Certificate of Occupancy team. In this role, you’ll lead the coordination and execution of all Certificate of Occupancy (CO) and Place of Assembly (PA) requirements with the NYC Department of Buildings and related agencies. You’ll work closely with clients, architects, engineers, and internal teams to ensure timely approvals and successful project outcomes. What You’ll Do • Serve as the primary client contact for all CO/PA milestones and updates., • Review and manage Alt-1, Alt-CO, NB, PA applications in relation to occupancy requirements, and inspection documentation., • Create and maintain detailed checklists for each application’s requirements., • Manage DOB NOW: Build Schedule of Occupancy, including data entry, objection resolution, and approvals., • Coordinate inspections with DOB Construction Division, High Rise Unit, and internal teams., • Prepare and distribute inspection packages and walk-through summaries., • Track project progress and update internal systems (WAVE) with key milestones and deliverables., • Supervise CO Filing Representatives and Assistant PMs on project execution for occupancy. Required: • 3+ years of relevant construction industry experience., • Experience managing municipal occupancy processes in NYC, • Strong organizational, critical thinking, and multi-tasking skills., • Excellent written and verbal communication abilities., • Experience reading and interpreting engineered drawings., • Proficiency with DOB systems (BIS, DOB NOW: Build, Inspection Ready, eFiling)., • Skilled in Microsoft Office Suite, Adobe Acrobat, Microsoft Teams, and Salesforce., • Bachelor’s degree (Architecture, Urban Planning, Engineering), • Experience managing municipal permitting processes in NYC., • This position is based in New York, NY, with a hybrid schedule., • Standard working hours are Monday through Friday, 8:30 a.m. to 5:00 p.m., • Salary range: $90,000 – $100,000 based on knowledge, skills, and experience., • Comprehensive health, dental, and vision, insurance, and 401K plan with a match., • Paid time off: Holiday, vacation, sick time, personal and birthday., • Cell phone stipend Milrose Consultants, LLC is committed to providing reasonable accommodation for qualified individuals with disabilities. If you need assistance or an accommodation due to a disability, please contact us at . Notice to third party agencies: Please refrain from calling or emailing our team directly. Our in-house Talent Acquisition team manages all recruiting operations, including the selection and management of all external suppliers.

Reside in the DC, Maryland, or Virginia (DMV) area Bachelor’s degree in Business, Information Systems, or a related field 5+ years of project management experience, including at least 2 years managing Salesforce or CRM-related projects Strong understanding of Agile, Scrum, and hybrid project metho

Job DescriptionAbout Away We believe travel makes us better. Launched in 2016 with one perfectly designed carry-on, we now offer a range of luggage and travel essentials for every journey. Together we create, innovate, and embark on this journey as a community of travelers, helping to make travel more seamless for everyone. Join The Crew We are hiring a Manager, Customer Experience to lead our Customer Experience team. This position reports to the Sr. Operations Manager, CX, and takes Away further by overseeing the daily execution and long-term strategy of our global support operations. You will act as a key advocate for our customers, bridging the gap between frontline feedback and cross-functional solutions to ensure a seamless, high-growth service model. In addition to the responsibilities below, this position will oversee a team of Senior internal CX Associates and manage our offshore BPO partner team. What you’ll do as the Manager, Customer Experience * You’ll lead, mentor, and develop a high-performing CX organization, including direct management of internal teams and strategic oversight of our BPO operations to ensure a cohesive service experience * You’ll define, monitor, and optimize departmental KPIs and SLAs across all channels, identifying long-term performance trends and implementing strategic pivots to improve global service delivery * You’ll drive accountability with offshore partners by leading regular business reviews, auditing quality assurance standards, and ensuring staffing levels are optimized to meet seasonal demand and budgetary targets * You’ll manage escalations and exceptions, maintaining a deep connection to the customer experience and frontline workflows by periodically engaging in direct ticket handling to identify friction points and coaching opportunities * You’ll oversee the new hire onboarding and experience, driving continuous learning with CX Enablement and L&D to identify skill gaps and enhance an education roadmap aligned with achieving operational excellence * You’ll analyze customer sentiment and operational data to identify systemic gaps, preparing and presenting performance reports and actionable recommendations to leadership * You’ll foster a culture of continuous improvement and high engagement, building a robust talent pipeline and bench through active coaching, career pathing, and performance management Who you are * You have a minimum of 5 years of experience in Customer Experience or Retail Operations, with at least 2 years in a formal people management role * You have a proven track record of managing offshore or outsourced (BPO) partners and maintaining quality standards across global teams * You have expertise in CX metrics (CSAT, NPS, FRT, AHT) and a demonstrated ability to move these levers through process improvement and strategic pivoting * You are familiar with CX technology stacks (e.g., Kustomer, Zendesk, Gladly, Salesforce), quality assurance platforms (e.g., MaestroQA); experience with CX AI technology is strongly preferred, but not required * You have past experience translating complex customer data into actionable insights for cross-functional teams, including senior leadership * You have experience leading teams through high-growth environments or seasonal surges (e.g., peak holiday periods) with a calm, solution-oriented approach * You’re creative and innovative; you love to build great new things that are fresh and unique while staying on brand * You’re agile, and motivated by a fast-paced and ever changing environment * You’re passionate about transforming travel for all (but that’s a given!) Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you. Who We Are * We’re travelers. Travel is about the journey - the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings. * We’re driven. The work we do matters and collectively drives impact. No matter the job title, everyone at Away is a meaningful contributor in unlocking our ever growing potential. * We’re supportive. We value the entirety of your life's journey, not just the milestones. You'll find an environment that celebrates balance, understanding that your personal passions and commitments outside of work, are threads of the same fabric that makes you unique. What We Offer Our total rewards are inclusive of both compensation and benefits. What we offer within a salary range is dependent on a number of factors, including scope and qualifications for the role, skillset, and balancing internal equity relative to other Away employees. Salary and benefit offerings are reviewed during phone screenings to ensure alignment. * Compensation: $85,000-105,000 annually * This role is eligible to participate in Away’s Annual Company Performance Incentive Bonus Plan, the terms of which are determined at the discretion of the company * Equity Grant: commensurate with level determined at the discretion of the company * Benefits Overview: * Take care of yourself and your family through our health insurance offerings * Invest in your future by participating in our 401(k) (with a company match!) * Find balance through our many paid time off programs (vacation, wellbeing, holidays, summer Fridays, and compassion leave - just to name a few!) * Build your travel uniform through discount codes, product stipends, and giveaways * Give back through company-sponsored volunteer and charitable opportunities How We Work This is an office-based position that works from our Soho, NYC office four days a week. Our working hours are 9am-6pm et, but we embrace a common-sense approach to flexibility in the workplace. It’s about being present, engaged, and balancing work with real-life needs. Our Commitment As a company that values diversity, equity, and inclusion, Away seeks individuals of all backgrounds and experiences to apply for this opportunity. We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our Employee Resource Groups, anti-racism training, and bias prevention initiatives, we’re building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work. EEOC Statement: Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at . Compensation Range: $85K - $105K

Job DescriptionWho We Are: Mem Global is where Jewish young adults in their 20s and early 30s come to connect, explore, and create meaningful Jewish experiences with their peers. As the umbrella brand for our global suite of programs, Mem Global supports young adults as they bring Judaism to life through thousands of peer-driven gatherings across 25+ countries each year. We're all about creating spaces where Jewish young adults can lead, embrace, learn, and build the kind of community that will build a strong and vibrant Jewish future for all of us. Mem Global is searching for a New York Community Manager to manage and enable our community builders to be leaders in creating meaningful, welcoming experiences that serve the young adult Jewish community in their city. The New York Community Manager is a member of the Resident Support team and is responsible for supporting residents in Houses and Pods. This individual works to achieve program goals by recruiting new community builders, tracking KPI metrics for their Moishe Houses and Pods, connecting residents to resources and additional Mem Global opportunities, and developing a strong knowledge base about young adult life in their regional communities. This position reports to the Director, House & Pod Programs, Operations and Strategy. Who You Are and What You'll Do: • You understand and believe in our mission and bring creativity, innovation, and hard work to our team., • You have a passion for community of any kind, place high value in being part of a strong team, and want to be part of a dynamic, inspirational organization., • You are a skilled relationship builder and conversationalist., • You are excited about serving as a mentor and manager to a diverse pool of House and Pod residents., • You are innovative and have a demonstrated ability to "think out of the box"., • You are a creative and efficient problem-solver., • You're a great mentor and facilitator. You guide Moishe House and Pod residents to create meaningful, programs, strong communities through brainstorming, training, setting goals, celebrating success, problem-solving, and creating and maintaining meaningful relationships with community members and local partners. (30%), • You're a strong networker. You're the one who strikes up a conversation with anyone. And it's not just small talk; you enjoy learning about people and what motivates them. You'll develop individual relationships with Moishe House and Pod residents through remote interactions, site visits, and facilitating skills development. You'll recruit residents for new and existing Moishe Houses and Pods through your social networks and by building connections in your region. Your written, analytical skills, and organizational skills are just as strong as your verbal ones. (40%), • You're organized and a problem solver. We are a small team with a huge impact. You'll help manage the financial data and administrative tasks that enable dozens of community builders to create hundreds of gatherings, evaluate and create plans to mitigate risk and work on several projects simultaneously. (20%), • You've got a variety of skills and love a fast-paced opportunity. You'll lead and facilitate special projects based on departmental need, your expertise, and your interests such as: facilitating sessions at conferences or retreats, growing your understanding of young adults, and improving departmental processes. (10%), • You have previous knowledge of using Salesforce and Monday.com (not required, we are happy to teach you!), • You have a bachelor's degree or four additional years of work experience., • You have at least three years full-time post-undergraduate professional work experience. Mem Global seeks employees from diverse backgrounds and life experiences that can serve our community builders., • You're able to be flexible with your work hours, working shortened daytime office hours with nights and weekends as needed., • You have eligibility to work in the United States without employer sponsorship., • You have familiarity with Mem Global as staff, resident, host and/or community member (preferred). Our team works a hybrid schedule at our hub offices, where employees can choose to work remotely 2 days per week and collaborate in-person with coworkers the rest of the week. How Mem Global Takes Care of You: • Healthcare: Health, vision, dental, and mental health benefits, • Time off: 15 days paid time off (PTO) per year that increases with continued employment (additional benefits for former Hillel and BBYO employees through the Talent Alliance) PLUS 5 Personal WellBeing Days, office closures, and up to 7 floating holidays for Jewish and US holidays, • 401(k): up to 3.5% matching starts immediately after hire, • Flexible Spending Account options, • Paid Parental Leave, • Quarterly paid day of service to give back to your community!, • Highly qualified, creative, and go-getter teammates and a dedicated supervisor, • NYC Hub Office: $68,000 - $73,000, • $750 USD annual professional development fund, • Jewish Learning Collaborative: One-on-one Jewish learning with an approved educator of your choice, • Local and in-house professional learning opportunities Mem Global is proud to be an equal opportunity employer and is committed to building a diverse and inclusive workplace. We prohibit discrimination and harassment of any type and provide equal employment opportunities to employees and applicants without regard to any characteristic protected under federal, state or local law (including the California Fair Employment and Housing Act). We consider all qualified applicants based on skills, experience, and alignment with our mission. Mem Global is committed to ensuring an accessible and inclusive hiring process. If you need an accommodation at any point in the application or interview process, please email []. We will provide reasonable accommodations in accordance with applicable law and engage in a timely, good‑faith interactive process to identify effective solutions. Possible Steps in Our Hiring Process: Step 1: Apply with your resume and cover letter at the bottom of the job posting here, and you'll hear back from us! Step 2: Video interview using a web-based platform Step 3: Skills assessment, and interview(s) with the hiring manager(s) Step 4: We'll check your references to hear about your past experience Step 5: Get an offer letter, sign it, start your Mem Global journey!

Job DescriptionCompany Description At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. Job Description We are seeking a high-grit, hands-on Mid-Market Sales Manager to lead, coach, and scale a New York-based team of three (and growing). This is a "Player-Coach" role designed for someone who thrives in ambiguity and is excited to move the segment from a reactive, inbound-heavy model to a proactive, outbound powerhouse. You will report directly to the VP of Sales and act as a strategic architect, assessing current skill sets, streamlining the sales process, and driving the "ring the bell" culture required for high-velocity success. Key Responsibilities * Hands-on Coaching & Mentorship: Actively join calls and review proposals to elevate a junior team. You must lead by example, demonstrating what "great" looks like in every stage of the funnel. * Builder & Architect: Assess the current team structure and go-to-market strategy. You will identify gaps in coverage (e.g., prospecting vs. account management) and suggest/implement a more effective territory model. * High-Velocity Sales Rigor: Drive a "speed to lead" culture where the team is aiming for multiple closed deals per week. You will instill the discipline needed to build and maintain a full, healthy funnel. * Strategic Outbound Execution: Shift the team from relying on inbound leads to a proactive "hunting" mindset, leveraging tools like Sales Navigator, ZoomInfo, and SalesLoft to open new doors. * Self-Sufficient Problem Solving: Because the Mid-Market team operates with leaner support than Enterprise, you must be a "self-learner" who can master Nielsen’s data and products independently and train the team to do the same. • Cross-Functional Collaboration: Partner with Marketing to drive demand and with Product/IT to ensure the Mid-Market voice is heard in the product roadmap.Qualifications 5+ years of professional sales experience with at least 1-2 years in a leadership or "Lead" role. Direct experience in Mid-Market or Commercial segments is highly preferred. * Strong background in AdTech, MarTech, or Data/Audience Measurement. Knowledge of the media landscape and how data drives marketing ROI is a massive plus. * Tech Stack Mastery: Advanced proficiency in Salesforce, Sales Navigator, and SalesLoft/Outreach. You should be comfortable using AI tools to optimize your team's workflow and productivity. * The "Non-Negotiables": Extreme grit, coachability, and the ability to persevere through the "messy" stages of building a team. You must be a "player" who isn't afraid to get in the trenches. * Location: Must be based in the New York City office (Hybrid: 2-3 days per week). * Bachelor’s degree required. #LI-AW1 Additional Information Enabling your best to power a better media future. Holistic Rewards: We are committed to an inclusive benefits package that supports our employees and their families. This includes comprehensive health and wellness plans, a 401(k) with a Nielsen company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company-provided vehicle and/or discretionary incentive/bonus eligibility. Compensation Transparency: The posted base salary range is a reasonable estimate that may be adjusted based on the final work location of the selected employee. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives. Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class. Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

Job Description Dealpath is looking for a self-motivated Customer Success Manager to join our growing team in New York City, New York! As a Customer Success Manager, you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. You're excited about this opportunity because you'll: • Interact with customers to learn how their business works, define success criteria, and build out a customer journey to help them reach their business goals, • Train, onboard, and support our customers in their usage of Dealpath in an effort to ensure adoption, • Produce and deliver web-based and in-person training seminars for customers, • Field phone and email based support inquiries from customers, • Assist with the creation of self-service documentation and video-based training materials, • Work cross-functionally with Dealpath's Sales, Marketing, and Product teams to relay customer use cases, develop success assets, and resolve product escalations, • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts, • Help the Customer Success team build out process and success metrics to accelerate the scaling of this functionWe are excited that you are:, • A self-motivated team player, ready to embrace a fast paced, high-growth environment, • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues, • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes, • Resourceful and not afraid to try out-of-the-box approaches to resolve complex issuesQualifications:, • Bachelor's degree or higher, • 1-5 years of customer success and/or account management, • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences, • Empathy for customers, and passion for helping them, • Demonstrated ability to manage ambiguity and apply problem-solving skills, • High attention to detail and accuracy, • Strong knowledge and proficiency in Excel / Google SheetsFor Bonus Points:, • Experience working for an enterprise SaaS company, • Experience servicing commercial real estate firms, • Interest in commercial real estate, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy, 3 days in office (Tues/Wed/Thur)., • The estimated pay range for New York City, New York candidates is $95,000 - $100,000 base, & $10,000 - $25,000 variable compensation., • This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer., • Dealpath's compensation ranges are determined by current market data, so compensation data posted on our job posts may change as new market data becomes available. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, CBRE, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job Description Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus' recruiting process in general should email The Manager, Customer Retention Solutions is responsible for staffing and managing the sales renewal team, delivering on individual and team performance goals, providing consistent and timely coaching to staff, while promoting a positive and inclusive environment throughout the department. The Team Lead will work with other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction in a remote/hybrid environment. Candidates must be located in the tri-state area (New York, New Jersey, Connecticut) as in-office presence is required monthly. What You Will Do: • Monitor, assess, and address the team's customer approach and outreach through various sales tools, and in accordance with company policies and procedures, • Manage reporting system and financial information pipeline in salesforce with management team, • Review Dashboards and generate reports within salesforce and deliver findings to team members to align performance and accountability, • Act as a player/coach to maintain both individual and team sales unit and volume goals, including offsetting monthly department goals as required, • Contact, manage, and follow up with merchants' requests, concerns, and needs in a timely fashion, • Act as escalation contact for team and merchants, as appropriate, • Maintain, grow, and build good rapport with key decision makers with client(s), • Review, facilitate, and expedite renewal submissions and contract funding for individual and team sales, • Inspire and create a motivating environment through coaching, mentoring, and enablement, • Provide opportunities to participate in both formal and informal developmental activities, • Collaborate with team to build short- and long-term learning plans, • Encourage open, candid exchange of ideas, and respectful challenges to status quo, • Work with senior leaders and department head, to set expectations for all team members and hold employees accountable for results, • Define objectives, identify, and evaluate trends and options, • Promptly address performance issues, working with HR as appropriate, • Lead hiring, performance management, compensation, and evaluation of team members, • Collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs, • Other tasks and duties, as required by management What We're Looking For: • Bachelor's degree preferred or equivalent combination of education and job experience, • 3+ years of prior Sales Representative experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering, • 4+ years of people management and coaching experience, • Experience being a SME contributor for policies and procedures, • Experience driving metric and quality performance within a 30-day cycle, • Experience in performance management, • Excellent verbal, written, and interpersonal communication skills, • Excellent organization and time management skills, • Ability to deal with ambiguity and change, • Ability to perform in a high intensity environment, • Ability to compute business math, • Proficient in Microsoft Suite, CRM Kapitus Total Rewards Package Includes: • Competitive Base of $75,000. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience., • Incentive Commission Compensation Eligibility – earned monthly, • Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools, including a fully covered annual subscription to The Calm App., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events., • Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future., • Paid Time Off and Sick Time About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, we strive to empower every business to succeed by providing the best financing options – when they need it and how they need it. Whether we are working with a business directly or through a strategic partner, we will work diligently to provide the most convenient, cost-effective and appropriate financing solution for a business's needs. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. We will continue to empower small businesses to make educated financial decisions, as we have since our inception in 2006. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

Job Description Dealpath is hiring a Manager, Customer Success, to lead and develop a team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships. You will be responsible for driving retention, growth, and customer satisfaction, and for building scalable processes and success metrics that help the Customer Success function scale. This is a people-leadership role for someone who is customer-obsessed, product-focused, and energized by coaching others, improving team performance, and partnering cross-functionally to deliver customer value. What You'll DoPeople leadership, and team development • Manage, coach, and develop a team of Customer Success Managers—setting clear expectations, driving performance, and building a high-feedback culture., • Support hiring, onboarding, and enablement to grow a high-performing Customer Success team., • Create team operating rhythms (1:1s, performance reviews, pipeline/account reviews, best-practice sharing) to increase effectiveness and consistency.Own retention, growth, and customer outcomes, • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts; support CSMs in executing strong account plans and renewal motions., • Partner with customers to build a customer journey that helps them reach business goals and realize measurable value from Dealpath., • Identify risks early, lead escalation management when needed, and drive resolution plans to protect renewals and customer trust.Partner with Implementation and deliver onboarding excellence, • Collaborate with Implementation during onboarding to understand each customer's success criteria and system configuration, and ensure a smooth transition to Customer Success., • Build and improve onboarding programs for enterprise and strategic accounts, including new-hire enablement for customer teams.Training, support, and customer enablement, • Oversee the production and delivery of web-based and in-person training programs for customers to drive adoption and workflow mastery., • Support the team in handling customer inquiries via phone and email, ensuring high-quality responses and consistent follow-through.Cross-functional collaboration and scaling the function, • Work cross-functionally with Sales, Marketing, and Product to relay customer feedback, develop case studies, and resolve product escalations., • Lead the development of Customer Success processes, playbooks, and success metrics to accelerate scaling and improve predictability.Required Qualifications, • Bachelor's degree or higher., • 6–9 years of experience in customer success, account management, consulting, and/or commercial real estate-related roles, with experience managing enterprise relationships., • 2+ years of people management experience (or strong team-lead experience with clear coaching and performance ownership)., • Strong written and verbal communication skills, including comfort presenting to senior executive audiences., • Demonstrated ability to manage ambiguity, problem-solve, and drive outcomes in a fast-paced environment., • close attention to detail and accuracy; strong proficiency in Excel / Google Sheets., • Ability to effectively partner and collaborate with technical and non-technical colleagues., • Experience with software renewals, strategic upsell processes, and conflict resolution, • Experience servicing commercial real estate firms, asset managers, private equity, private credit, or investment managers; commercial real estate background. Nice to Have, • Experience building and scaling a commercial Customer Success program, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy., • Base salary: $138,000–$148,000. Eligible for variable incentive compensation with a target incentive equal to 20% of OTE. OTE range: $172,500–$185,000. This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, AEW, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job Description Customer Success Manager Location: Hybrid in New York City (3 day in-office requirement) Qualifications: • 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role., • 1+ years experience utilizing a CRM software system, Salesforce preferred., • Experience in a scaled customer success environment, maximizing impact for a large range of clients through scalable motions executed at key moments in a customer's journey., • Proven ability to adopt new technologies and teach others effectively., • Strong communication and sales acumen, with the ability to understand the true needs of the customer, helping them tap into the full value of Melio's platform for their unique business., • Takes an analytical, strategic approach to our customers' success, constantly iterating to improve the whole customer experience., • Excited to bring new processes and procedures to continue to develop the customer journey at Melio., • Enjoys working cross-functionally with other teams across the organization on a diverse range of internal and customer-facing initiatives., • Excellent time-management skills, as well as the ability to remain flexible as the company and role evolves., • Passionate about speaking with and building relationships with small business owners, helping their businesses succeed with Melio., • Experience working with small businesses in an account management or customer success capacity., • Own all strategic actions associated with customer engagement and retention efforts., • Build dynamic relationships with your customers through meaningful interactions and comprehensive engagements, developing a deep understanding of their business needs to drive retention., • Lead customers through early adoption and proactively guide them through lifecycle stages, educating on best practices, removing friction, and accelerating time-to-value., • Continuously evaluate customer health signals and feedback to surface churn risks and growth pathways across the customer lifecycle., • Execute proven sales methodologies to guide strategic customer conversations, deepen discovery, and influence outcomes for the customer and the business., • Share ownership of "one-to-many" motions (e.g. webinars), when required, to support customer education at scale, • Work collaboratively alongside relevant Melio departments to ensure the voice of the customer is constantly elevated in a digestible, actionable format, and that the customer is receiving the utmost support and satisfaction., • Proactively evaluate best practices when it comes to processes and procedures within the Customer Success role; suggest changes or enhancements to existing procedures to ensure the team's motions are aligned with the goals of customers and the business. As a Customer Success Manager, you will manage Melio's most valuable customers, overseeing the strategic growth and retention of top-tier accounts. You will act as a consultant at key milestones to ensure long-term success, drive deeper platform usage, and identify new avenues for expansion. Additionally, you will regularly surface customer feedback to internal stakeholders, including leadership, Product, Voice of the Customer, and Strategy teams to continue to enhance the platform. You will own the consolidation of this feedback as well as the packaging and presentation of the insights. About Melio USA: • Competitive compensation packages: We strive to make each and every employee feel valued and appreciated., • The annual base salary range for this position is $70,000 - $85,000 with an with an additional bonus component, • Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA., • 401K matching and stock options: Feel the investment of working at a hyper-growth startup., • Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees., • Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it., • Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week., • Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well! Melio's diversity, equity and inclusion efforts have always been a top priority within our team. We are an Equal Opportunity Employer, and all of our employees encompass different strengths, experiences and backgrounds. DEI within Melio prioritizes race, gender, age, disability status, veteran status, sexual orientation, religion and many other parts that make up one's identity. Having a diverse team across all offices is key to our success, and inclusion is each #TeaMelio member's responsibility. Melio accepts job applications on an ongoing basis until the position is filled. If you are interested in applying for this job opportunity, please do so directly on our careers page (or if you're here already, scroll down and apply now!). This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description Company Overview: Health disparities among New Yorkers are large, persistent, and increasing. Public Health Solutions (PHS) exists to change that trajectory and support vulnerable New York City families in achieving optimal health and building pathways to reach their potential. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable low-income families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. To learn more about our work, please visit healthsolutions.org. Program Description: Funded by the New York City Department of Health and Mental Hygiene (NYC DOHMH), the Harlem Health Advocacy Partners (HHAP) program aims to improve the health of NYC residents by supporting access to health and social services to which they are entitled, providing health coaching to individuals to increase self-efficacy for healthy behavioral changes and disease management, building community capacity to seek and/or create healthy conditions and acceptable services through advocacy to government and other service providers, and providing Group Wellness Activities and high-quality educational workshops. Summary of the Position: The Community Health Worker (CHW) Supervisor oversees a team of five Community Health Workers who will provide health coaching services, community engagement and outreach activities, advocacy campaign events, peer support groups, group wellness activities, and health educational workshops to NYCHA Residents in East & Central Harlem who are diagnosed with poorly controlled asthma, hypertension, and diabetes. The CHW Supervisor will provide direct supervision to Community Health Workers, including quality assurance of individual and group health coaching and wellness promotion activities. The Supervisor works collaboratively with program leadership and peer supervisor to support program consistency, shared learning, and alignment with organizational goals, while maintaining autonomy in the day-to-day supervision and development of their assigned team. The CHW Supervisor will monitor participant transitions with the collective support of the HHAP Team including escalation and participant graduation from the program. In collaboration with HHAP leadership and the peer supervisor, The CHW Supervisor will conduct case reviews, case conferences, and outreach/engagement discussions with all Community Health Workers to provide feedback, share best practices, teach through challenges, and ensure all program participants are making progress towards their health goals. The CHW Supervisor will share responsibility for overall program success and activities, including Health Coaching and Community Engagement efforts. The CHW Supervisor will work with the peer supervisor to monitor Health Coaching activities for the team and collaborate with them on best practices, changes, or concerns. The CHW Supervisor will execute health coaching plans, community outreach plans, monitor community engagement activities, and organize community campaigns with the collective support of the peer supervisors, Program Manager, and the HHAP team. The Supervisor will participate in shared planning of event details, and continuous quality improvement efforts with peer supervisors to strengthen consistency and effectiveness across CHW teams. Specifically, the Community Health Worker Supervisor will: Overall Staff Management and Oversight: • Provide daily supervision, guidance, coaching, and professional development to all reporting CHW staff, as well as support to the entire CHW team, including supervisory coverage for the peer supervisor when they are not available., • Manage HR forms, concerns, and requests for assigned staff., • Monitor staff and team performance, including tracking and monitoring of case documentation, outcomes, and progress towards goals for assigned staff. Complete the annual performance review process., • Work with HHAP Program Manager and peer supervisor to set standard and individualized goals for CHWs., • Assign and monitor caseloads to assess capacity, volume, and productivity., • Review health coaching assessments, workplans, participant action plans, and other case documentation to ensure participants are receiving appropriate coaching and that documentation is accurate and timely; implement strategies in coordination with peer supervisor and Program Manager to address quality assurance needs as appropriate., • Ensure unit is compliant in maintaining updated participant records through electronic case management system (Salesforce)., • Training: Work with the HHAP Program Manager and peer supervisor to implement CHW training, including ensuring compliance with mandatory trainings and identifying resourceful trainings for the CHWs. Support development and maintenance of program training materials, templates and guides, protocols, and CHW resources on SharePoint., • Outreach and Wellness Activities: Collaborate with the HHAP leadership team to establish and maintain an annual outreach and health coaching/wellness activity plan detailing planned activities for the program. Support establishment and coordination of group wellness activities, including partner-run activities., • Scheduling: Act as day-to-day point person for assigned CHW’s schedules and managing the schedule of assigned activities at the developments. This includes assigning CHWs to activities, working with the Program Manager and peer supervisor to maintain the alternate coverage during absences, and covering for peer supervisor and Program Manager in their absence., • Partnership/ Relationship management: In collaboration with HHAP leadership, assign CHWs to NYCHA developments and monitor their progress in scheduling activities at those developments. Maintain and develop partnerships with development contacts and community-based organizations and support CHWs in developing or strengthening relationships with developments., • Advocacy campaigns: In collaboration with HHAP leadership and CHWs, support development and implementation of community organizing campaigns annually. Support assignments of campaign tasks to CHWs., • Support and monitor CHWs on-site at the developments and in the community regularly, provide guidance and oversight to ensure program standards are being met during outreach, health coaching, workshops, and wellness activities., • Complete all required training and maintain current knowledge of information relevant to the project., • Provide information in a manner that is culturally and linguistically appropriate to the needs of the population., • Bachelor's degree in Community Health, or related area plus 2 years of supervisory experience, or equivalent combination of education and experience., • Prior experience in partnership building, community organizing, and network coordination is beneficial., • Experience in case management with highly marginalized populations, particularly those with health, mental health, and substance abuse issues., • Dedicated to helping improve the lives of disenfranchised and marginalized communities., • Experience working and/or living in East or Central Harlem or within NYCHA preferred., • Bilingual in Spanish or Chinese Mandarin preferred., • Proficiency in Microsoft Word, Excel, and PowerPoint., • Flexible team player with demonstrated ability to work collaboratively and respectfully both internally and externally within collaborative or multi-layered team environments and engage in consensus-based decision-making., • Strong ability to learn tasks and new topics quickly; apply critical thinking skills., • Highly organized, detail-oriented, able to work independently and shift tasks based on priorities., • Strong relationship-building, interpersonal, and organizational communication skills, including listening, written, oral, and public speaking., • Ability to thrive in a work environment that is respectful, goal-oriented, and focused, and yet is dedicated to achieving work-life balance., • Ability to embrace diversity; possess good people and cultural competency skills., • Ability to lift and carry personal equipment (e.g. laptop) and outreach materials as needed., • Ability to travel around New York City’s five boroughs., • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403 (b) + employer matching and discretionary company contributions., • College Savings Plan. PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, lesbian, gay, bisexual and transgender individuals, and veterans. Monday - Friday 9AM-5PM. Some weekend and evening coverage required. 7 hours per day plus 1 hour lunch break.

Job DescriptionABOUT CIM GROUP:CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 900+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today! POSITION PURPOSE:CIM Group is a private alternatives asset manager with 30-years of experience and approximately $32 billion in assets under management. Our expertise spans private equity and credit investments across real estate and infrastructure, offering a range of funds across the risk-return spectrum as well as customized client solutions. The Institutional Client Group (ICG) builds and maintains relationships with institutional investors and intermediaries globally. ICG includes regional institutional sales teams across the Americas, EMEA, and APAC—primarily serving pension funds, sovereign wealth funds, and endowments—as well as the Financial Institutions Group (FIG), which serves major insurance companies and banks, and Global Consultant Relations (GCR), which works with investment consultants, OCIO providers, and other asset managers.ICG is seeking an Institutional Client Associate to join the Global Consultant Relations (GCR) team. This role works alongside senior team members, contributes to key fundraising initiatives, and offers direct exposure to some of the world’s largest and most sophisticated institutional investors and intermediaries. As a visible member of a collaborative, high-performing team, the successful candidate will gain hands-on experience, develop critical skills, and build a strong foundation for a successful career at a respected and growing investment firm.RESPONSIBILITIES: • Partner with GCR Relationship Managers to build new and strengthen existing relationships with investment consultants, OCIO providers, and asset management firms., • Learn about the industry, markets, client types, firm products, and narratives., • Support fundraising efforts through meeting preparation, follow-up, and coordination of roadshows and client-facing events., • Contribute to a defined sales territory by managing CRM (Salesforce) data, actively overseeing the pipeline, and executing the overall sales strategy., • Utilize third-party data tools—such as Preqin, eVestment, and WithIntelligence—to gather investor insights and intelligence., • Compile data and create presentations and other deliverables for internal stakeholders, including updates on fundraising efforts, client feedback, and industry trends., • Coordinate directly with internal portfolio management, investment, and reporting teams to ensure timely delivery of information requests and client reporting.EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.), • 0–3 years of experience., • Bachelor’s degree required; a relevant field of study and internship experience are preferred., • FINRA Series 7 and Series 63 licenses are required for this role (an existing SIE is a plus). Employment is contingent upon obtaining these licenses within 6 months of hire. CIM Group will provide study materials and dedicated time to help you prepare and succeed.ABOUT YOU:, • Interest in financial services, including sales, capital markets, investments, and/or real assets., • Strong interpersonal and communication skills, both written and verbal., • Collaborative mindset, working effectively with colleagues at all levels and locations., • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment., • Ability to work effectively, as well as independently, in a team environment., • Strong analytical skills with high attention to detail and accuracy., • Strong project management skills.

Job Description Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. About the Role As a Customer Success Manager at Tabs, you’ll use deep accounting and AR expertise to elevate the customer experience for our AI-powered accounts receivable platform. You will own key client relationships, proactively resolve support and integration issues, and ensure customers adopt Tabs to optimize cash flow, reduce DSO, and streamline AR operations. Working closely with finance and AR teams, you’ll deliver tailored success plans, regular check-ins, and data-driven insights that drive satisfaction, retention, and expansion. You’ll also serve as a critical liaison to Product and cross-functional teams—conveying customer feedback and helping shape product improvements. What You’ll Do * Manage a portfolio of mid-market customers, acting as the primary point of contact for adoption, escalation, and renewal. * Drive customer success outcomes: reduce DSO, increase automation adoption, and demonstrate ROI through regular business reviews and success plans. * Deliver onboarding, training, and enablement to finance and AR teams; create playbooks and best-practice guides. * Proactively identify and resolve product, process, and data issues; coordinate with Support and Engineering to manage escalations. * Gather, synthesize, and communicate customer feedback and feature requests to Product and cross-functional teams. * Use data and analytics (BI tools, SQL, dashboards) to monitor account health, identify risks and expansion opportunities, and measure impact. * Build strong relationships with finance, AR, and operations stakeholders to drive long-term retention and expansion. Who You Are * 5+ years of experience in customer success, account management, or a closely related customer-facing role — OR 5+ years of hands-on accounting/AR experience (B2B invoicing, collections, reconciliations) with a strong desire to move into a customer-facing SaaS role. * Deep knowledge of accounts receivable, B2B invoicing, collections, and AR workflows is a plus. * Hands-on experience with financial systems (QuickBooks, NetSuite, ERP integrations) and CRMs (Salesforce, Hubspot), and comfort troubleshooting accounting/data issues. * Data-driven: experience using SQL, BI tools, and metrics to shape account strategy and measure outcomes. * Excellent communicator with strong cross-functional collaboration skills and an empathetic, customer-first mindset. * Organized, prioritizes effectively, and able to independently solve complex problems. * Growth mindset, fast learner, and comfortable working in a high-growth startup environment. Additional Information This role is based in New York City 5 days a week in our Soho office. Perks and Benefits (Full-time Employees) * Competitive compensation and equity * Unlimited PTO * Up to 100% employer covered monthly healthcare premium (medical, dental, vision) * Lunch provided via Sharebite, plus dinner for any later office days. * Parental leave up to 12 weeks * Tax free commuter and parking benefits * Voluntary insurances (Life, Hospital, Critical Illness, Accident) * Employee Assistance Program (Rightway) * Free One Medical Membership * 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves. Compensation Range: $120K - $165K

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us. Renting is one of life's most critical experiences, yet the process is often slow, opaque, and unfair. We're changing that by building the first end-to-end platform that turns complex screening into a seamless, high-trust experience for both property managers and renters. We're growing fast, fueled by $78M in funding from the investors behind companies like Affirm, Gusto, and Uber. With a data-backed product that allows our customers to make smarter, more predictable decisions, and a team dedicated to transparency and precision, we're not just improving the rental process; we're setting the new standard for the entire industry. We're aiming to double our impact this year, and we need builders, thinkers, and problem-solvers to help us scale. If you're ready to modernize one of the most essential industries, we'd love for you to be a part of it. The Team The Marketing team at Findigs operates at the intersection of product, sales, and revenue, with a mandate to build the Findigs brand in the market and convert that presence into pipeline. We are a lean, high-ownership team that moves fast and uses AI to do more with less. This role sits within Marketing and reports directly to the VP of Marketing. You will work in close partnership with the Sales team, SDRs, and the incoming Senior PMM to make sure every event, webinar, and community touchpoint Findigs shows up at is converting into real business outcomes. The Role We're looking for a Lead Field Marketing Manager who understands that events are not a brand exercise, they are a pipeline engine. You will own 10 to 20 events per year end to end. This includes everything from sourcing and negotiation through on-site execution and post-event follow-up, and you will be accountable for the pipeline each one generates. You will have the opportunity to build the system around each event: the right target account list going in, the SDR and AE activation happening on the floor, the follow-up sequences that convert meetings to opportunities, and the clear-eyed read on which events earned their budget and which ones did not. You will also run Findigs' webinar program, build community relationships with property managers and industry operators, and partner with the Sales team to make sure field marketing is one of the most productive pipeline sources in the company. The best field marketers we have seen treat every event like a mini GTM campaign with a defined ICP, a before-during-after playbook, and a pipeline number attached. Where you will make an impact: Events and Conference Management * Own Findigs' full event calendar: research, evaluate, and select 10 to 20 events per year based on ICP fit, pipeline potential, and cost efficiency. * Manage all end-to-end logistics: vendor negotiation, sponsorship agreements, booth design, staffing, travel, and on-site execution. * Build a standardized GTM activation model for each event: target account list, pre-event SDR and AE outreach, on-site engagement strategy, and a post-event follow-up playbook that moves conversations into pipeline within 5 business days. * Run a post-event pipeline review with Sales after every major event and make clear invest, adjust, or cut decisions based on actual ROI. * Use AI tools to accelerate event research, build outreach sequences, generate follow-up content, and reduce manual coordination overhead. Owned Events and Findigs Experiences * Produce Findigs-owned events: executive roundtables, customer dinners, property manager meetups, and invite-only experiences that build deep relationships and create pipeline that conferences cannot. * Own all production logistics from concept to debrief: venue, catering, AV, run of show, and guest experience. * Partner with the Senior PMM to ensure owned events are a genuine brand and thought leadership moment, not just a social gathering. Webinars and Virtual Events * Own and run Findigs' webinar program: topic selection, speaker sourcing, promotion, production, and post-event lead follow-up. * Design webinars that are genuinely useful to property managers, not marketing pitches, with the goal of becoming a trusted industry resource. * Build a repeatable production process and track performance against pipeline influence, lead quality, and audience growth. Community and Relationship Building * Identify and invest in the communities, associations, and industry groups where Findigs' buyers spend time. * Build Findigs' presence in these communities through content, programming, and authentic relationship-building, not just event appearances. * Develop and maintain a network of industry contacts, partners, and customer advocates who can amplify Findigs' presence and open doors to new opportunities. Sales Enablement and Field Content * Create and maintain event-specific sales enablement materials: leave-behinds, one-pagers, demo scripts, and conversation guides tailored to each audience. * Partner with SDRs on pre-event outreach sequences and post-event follow-up cadences informed by the specific event context. * Ensure Sales and SDR teams are fully briefed before every event and feed field marketing learnings back into the broader marketing function. Budget and Performance Reporting * Co-manage the field marketing budget with the VP of Marketing, with direct accountability for spend efficiency and event-level ROI. * Build a simple event ROI tracking system that ties spend to pipeline and present a clear read to leadership after each major event. * Evaluate the full event portfolio quarterly and recommend budget reallocation based on pipeline-to-cost ratio. We'd love to hear from you if you have: * 4+ years of field marketing or event marketing experience in a B2B SaaS environment, with direct accountability for pipeline generated from events, not just events executed. * A proven track record of running 10 or more events per year end to end, including trade shows, owned experiences, and virtual events, with measurable business outcomes attached to each. * Strong experience working directly with Sales and SDR teams to build pre-event and post-event activation programs that convert event presence into pipeline. * Demonstrated ability to manage a field marketing budget, negotiate with vendors, and make clear ROI-based decisions about where to invest and where to cut. * Excellent project management skills: you can run multiple events simultaneously without dropping balls, and you have the systems and habits to prove it. * Strong written and verbal communication skills: you can write a compelling event brief, a crisp follow-up email, and a clear post-event pipeline report. * Proficiency with HubSpot and Salesforce for lead capture, follow-up tracking, and pipeline reporting. * Genuine energy for relationship building: you enjoy being at events, talking to customers and prospects, and building Findigs' presence in a room. Nice-to-haves: * Experience in PropTech, real estate, multifamily housing, or adjacent industries. Familiarity with the conferences, associations, and community networks where property managers and enterprise operators spend time is a meaningful advantage. * Experience producing owned events: executive dinners, customer roundtables, or branded industry experiences. * Experience with event management platforms such as Splash, Bizzabo, or Goldcast. * Experience building and managing a webinar program as a standalone channel with tracked pipeline contribution. * Background in a high-growth startup where you had to build field marketing infrastructure from scratch. How we work: AI at Findigs The Marketing team at Findigs is committed to the highest standards of AI-augmented work. We are building a lean team that operates with the output of a much larger one, and AI is central to how we do that. For field marketing, this means using AI to do the research, drafting, and coordination work that traditionally consumed most of a field marketer's week, so that your time is spent on the relationships and judgment calls that actually require a human. What we expect: * Hands-on experience using AI tools professionally (Claude, ChatGPT, Perplexity, or similar) for event research, outreach drafting, follow-up content creation, and attendee targeting. * Curiosity about and ideally direct experience with agentic tools such as Claude Code or Cursor for building lightweight automations: event briefing generators, follow-up sequence builders, or event ROI trackers. * A learner's mindset: you follow what is changing in AI tooling, you experiment on your own, and you bring what you learn back to the team. Continuous AI learning is a professional expectation here, not a hobby. What we offer: * Location: We operate on a hybrid schedule (3 to 4 days in-office per week), with in-office days at our newly renovated NoHo office. * Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change. * Competitive Compensation: Competitive base salary, performance-based bonus tied to pipeline and revenue outcomes, and Pre-IPO equity. This role is built for someone who wants their compensation to reflect the impact they drive. * Generous Time Off: We trust our team to manage their own time and workload. That's why we offer an Unlimited Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all-company holidays. * Wellness Perks: Health benefits, 401(k) matching up to 4%, monthly gym stipend, and lunch provided every day. The range listed includes a competitive base salary and a performance-based bonus. Compensation disclosure as required by NYC Pay Transparency Law. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, and the scope of responsibilities in the role. In addition to cash compensation, all full time employees receive an equity compensation package. Compensation disclosure as required by NYC Pay Transparency Law.Interviewing with Us We're committed to making our interview process as effective and candidate-friendly as possible. We use a tool called Brighthire.ai to record our interviews so that our interviewers can focus entirely on the conversation and not get distracted by taking notes. Please note, if you move forward with the interview process, you'll always have the option to opt out of the recording. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We are an equal opportunity employer and as such all applicants will be considered based solely upon merit and directly relevant professional competencies. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Role: Buyside Customer Success Location: Remote, Latin America Reports to: Manager, Buyside About Axial Axial is the trusted online M&A sourcing platform for professional acquirers and sellers of privately held small businesses. We have built a pioneering digital transaction platform that radically improves the speed, confidentiality, and success by which small businesses hire M&A advisors, engage with potential acquirers, and achieve successful exits. In 2025, over 12,500 lower middle market businesses pursued M&A via the Axial platform, leading to over 1,000,000 platform connections, 100,000+ signed NDAs, and hundreds of millions of dollars in successfully closed transactions (). What will you be doing? The go-to-market (GTM) team is Axial's sales and customer success organization, focused on winning new business and growing our existing relationships across the "sell-side" (investment banks, M&A advisors, business brokers, and business owners) and "buy-side" (private equity, family offices, corporate development, independent private equity sponsors & search funds). The team comprises sales and customer success professionals responsible for their patch of prospective and/or existing accounts. As a member of the customer success team, your primary responsibility is to execute the key tasks that support our buy-side members—this includes proactively engaging with inbound prospects and existing customers via phone and email, managing critical processes, and ensuring our systems remain accurate and up to date. You will earn our members' trust and bolster Axial's reputation for excellence in customer support. Each interaction that members have with Axial should be held to the highest standards, resulting in positive resolutions and outcomes for our members. The Customer Success team is also responsible for proactive outreach to Axial members whose usage of the platform is waning or from whom we require additional information. The path to individual outperformance in this role is unlocked by mastering the ins and outs of Axial's product and the talk tracks that let you effectively communicate our value proposition with members. You will be actively trained, developed, and coached in these areas. Responsibilities: • Understand unique member investment goals and strategies to ensure they are effectively set up to see success on the platform., • Drive key KPIs around member engagement with the product, through phone and email interaction., • Deliver on a number of customer success responsibilities, including but not limited to:, • Proactive member outreach to drive improved platform usage, • 20+ connected calls a week; promptly responding to member inbound requests via email, launching email campaigns to improve Member's usage of the Axial platform, • Reporting common product and service feedback to the appropriate internal teams, • Salesforce admin processing associated with patch management, • Help requests via phone and email, • Attending and participating in regular internal meetings and contributing to internal projects and initiatives as they arise Qualifications: • 5-10 years of professional experience, • 2+ years of credible and demonstrated experience in a quota carrying role within B2B sales/account management/customer success, • Prior exposure and GTM experience in or around investment banking or private equity is a strong plus, • Exceptionally strong written and oral communication skills, • Referenceable history of achieving increasing levels of excellence in personal or professional settings, • Highly responsive and organized, • Tech savvy, detail-oriented, and flexible, • Positive and professional work attitude Working at Axial: Axial GTM employees work Eastern Time (NYC) hours and work both from the office and from home. The GTM team is based in New York (HQ), Texas, Florida, and Latin America and those in NYC work in the office three days a week. This role is a fully remote position. When working from home, every team member must have reliable high-speed internet connectivity. We have a comfortable and fully functional office in Manhattan on 30th and Park. Employees based outside of New York travel to New York during the year for company-wide in-office work weeks (3 - 4 times a year). Axial Values: • Expect and Deliver Excellence - you do high-quality work consistently, and you expect it from your colleagues as well., • Be an Owner - you have the personal maturity and accountability to take ownership for your work, to operate with transparency, and to focus on delivering results., • Obsess over Member Trust - you work in a way that helps Axial consistently earn, grow and keep member trust., • Communication Matters - you deliberately focus on being an excellent communicator and collaborator with your teammates and with members., • Invent and Simplify - you are creative and curious, always looking for better ways to materially improve the quality and scalability of the member experience.

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us. Renting is one of life's most critical experiences, yet the process is often slow, opaque, and unfair. We're changing that by building the first end-to-end platform that turns complex screening into a seamless, high-trust experience for both property managers and renters. We're growing fast, fueled by $78M in funding from the investors behind companies like Affirm, Gusto, and Uber. With a data-backed product that allows our customers to make smarter, more predictable decisions, and a team dedicated to transparency and precision, we're not just improving the rental process; we're setting the new standard for the entire industry. We're aiming to double our impact this year, and we need builders, thinkers, and problem-solvers to help us scale. If you're ready to modernize one of the most essential industries, we'd love for you to be a part of it. The Team The Marketing team at Findigs is built to punch above its weight. We operate as a lean, high-ownership group with a clear mandate: build Findigs' presence in the market, generate pipeline, and make our revenue team more effective. We use AI deeply and deliberately, and we treat building systems as seriously as running campaigns. This role reports directly to the VP of Marketing and is a cornerstone of our newly forming team. As a foundational hire, you’ll work hand-in-hand with Sales including SDRs and AEs, and GTM leadership. You will also partner closely with our incoming PMM and Field Marketing leads to build and operate the growth engine from the ground up, to build and operate the growth engine that turns marketing activity into revenue. The Role We're looking for a Lead Growth Marketing Manager who has done this before and is ready to do it again, from zero, with more ownership. This is a founding growth role: you are inheriting no programs, no playbooks, and no existing campaigns. You are building the engine. At the core of this role is performance marketing. You have run Google Search, Google Demand Gen, LinkedIn Ads, and Meta in a B2B context. You know how to build a campaign from a blank slate, how to read what the data is telling you, and how to allocate a growing budget toward the channels and experiments that are actually moving revenue. But performance marketing is the foundation, not the ceiling. You will also own SEO and AI search visibility, build the lead scoring and signal infrastructure that feeds our SDR team, identify and test new advertising channels and sponsorship opportunities, and help create the systems that make our SDRs and AEs more effective every week. You care deeply about revenue. Every program you build, every channel you test, and every dollar you spend is measured against one question: is this generating pipeline and helping Findigs grow? Where you will make an impact: Performance Marketing * Own and operate Findigs' full paid program across Google Search, Google Demand Gen, LinkedIn, and Meta, with direct accountability for cost-per-pipeline and marketing-influenced revenue. * Build every campaign from scratch: keyword strategy, audience segmentation, ad creative, landing page alignment, bidding strategy, and continuous A/B testing across every variable. * Use Claude Code and AI tools to build automated workflows for ad copy generation, creative variant production, and campaign analysis — more experiments, less manual work. * Manage a growing monthly budget ($20K to $60K) with a disciplined ROI framework and clear calls on when to scale and when to cut. Advertising Channel Discovery * Continuously identify and test new channels beyond core paid: newsletter sponsorships, PropTech publications, podcast placements, and community advertising where property managers spend time. * Build a structured experimentation framework: set a hypothesis, run a time-boxed test, measure against pipeline contribution, make a clear invest or cut decision. Lead Scoring, Signals, and SDR Infrastructure * Build Findigs' lead scoring program from scratch: design the model, define the signals, implement it in HubSpot, and maintain it as the business evolves. * Build an intent signal and account prioritization system that surfaces in-market accounts and delivers that intelligence to the SDR team in a format they can act on immediately. * Own the MQL-to-SQL handoff framework and maintain a tight weekly feedback loop with SDRs to keep the scoring model calibrated. Demand Generation and Nurture * Build and run integrated demand gen programs across paid, organic, email, and partner channels with attribution back to pipeline at every stage. * Design nurture flows that surface leads back to the SDR team at the right moment. * Partner with the Senior PMM on messaging and feed campaign data back into positioning decisions. SEO, AEO, and AI Search Visibility * Own organic search strategy end to end: technical SEO, content for high-intent queries, and keyword prioritization across the funnel. * Lead Findigs' AEO program so that when property managers ask ChatGPT, Perplexity, or Google AI Overviews about tenant screening, Findigs is in the answer. * Track AI search share of voice as a core metric alongside traditional organic rankings. Marketing Operations and Systems * Own the growth tech stack: HubSpot, Salesforce, attribution tooling, and analytics infrastructure. * Build dashboards that show pipeline contribution and CAC honestly * Run structured experiments, document learnings, and use AI to make the function faster without needing Engineering support. We'd love to hear from you if you have: * 4+ years of B2B SaaS growth marketing experience with direct, hands-on ownership of performance marketing programs and pipeline metrics. You have done the work, not directed others doing it. * Proven experience running Google Search, Google Demand Gen, LinkedIn Ads, and Meta in a B2B context. You have built campaigns from scratch and can speak to what worked, what did not, and why. * Experience building growth infrastructure from scratch, ideally at a Series A or B company where you were the first, or one of the first, growth hires. You know what it feels like to start from zero. * Hands-on experience building or operating lead scoring models, intent signal programs, or account prioritization systems in partnership with an SDR or sales team. * Proficiency with HubSpot (marketing automation, workflows, lead scoring, reporting) and Salesforce (CRM, pipeline reporting, lead routing). * Real working knowledge of SEO and the AI search landscape: you understand how ChatGPT, Perplexity, and Google AI Overviews surface content, and you have thought seriously about how to earn visibility there. * Strong analytical skills: you live in the data, can build attribution models, and know the difference between a metric that matters and one that flatters. * A bias for action and comfort with ambiguity: you would rather ship a 90% campaign and optimize it than wait for perfect. Nice-to-haves: * Experience in PropTech, real estate, FinTech, InsurTech, or adjacent regulated or data-heavy verticals. * Experience with intent data platforms and account-based marketing programs. * Experience with newsletter sponsorship programs and B2B industry media buying. * Familiarity with structured data, schema markup, or technical content optimization for AI search visibility. * Experience with programmatic or display advertising in a B2B context. How we work: AI at Findigs The Marketing team at Findigs is committed to the highest standards of AI-augmented work. We are building a lean team that operates with the output of a much larger one, and AI is central to how we get there. We are not looking for someone who uses AI to write subject lines. We are looking for someone who builds systems with it. What we expect: * Hands-on experience using AI tools professionally (Claude, ChatGPT, Perplexity, or similar) for campaign research, copy iteration, competitive monitoring, and workflow automation. * Demonstrated curiosity about - and ideally direct experience with - agentic tools such as Claude Code or Cursor: building lightweight automations, custom workflows, or internal tools without relying on Engineering resources. * A track record of applying AI specifically to performance marketing: ad copy generation and testing, campaign analysis, audience research, or SDR outreach and signal tooling. * A learner's mindset toward AI: you follow what is changing, you experiment on your own, and you bring what you learn back to the team. What we offer: * Location: We operate on a hybrid schedule (3 to 4 days in-office per week), with in-office days at our newly renovated NoHo office. * Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change. * Competitive Compensation: Competitive base salary, performance-based bonus tied to pipeline and revenue outcomes, and Pre-IPO equity. This role is built for someone who wants their compensation to reflect the impact they drive. * Generous Time Off: We trust our team to manage their own time and workload. That's why we offer an Unlimited Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all-company holidays. * Wellness Perks: Health benefits, 401(k) matching up to 4%, monthly gym stipend, and lunch provided every day. The range listed includes a competitive base salary and a performance-based bonus. Compensation disclosure as required by NYC Pay Transparency Law. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, and the scope of responsibilities in the role. In addition to cash compensation, all full time employees receive an equity compensation package. Compensation disclosure as required by NYC Pay Transparency Law.Interviewing with Us We're committed to making our interview process as effective and candidate-friendly as possible. We use a tool called Brighthire.ai to record our interviews so that our interviewers can focus entirely on the conversation and not get distracted by taking notes. Please note, if you move forward with the interview process, you'll always have the option to opt out of the recording. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We are an equal opportunity employer and as such all applicants will be considered based solely upon merit and directly relevant professional competencies. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCompany Description TED is on a mission to discover and spread ideas that spark imagination, embrace possibility and catalyze impact. Our organization is devoted to curiosity, reason, wonder and the pursuit of knowledge — without an agenda. We welcome people from every discipline and culture who seek a deeper understanding of the world and connection with others, and we invite everyone to engage with ideas and activate them in your community. Established in 2009, the TEDx program has grown rapidly, enabling more than 26,000 independently organized events in over 170 countries. These events range from highly produced gatherings in world capitals to small events in rural communities. To support the continued growth and development of this community, we are seeking a highly organized, globally-minded individual to join our team. We are seeking a Licensing Coordinator to join the TEDx Licensing team. This is a full-time role. The focus of this role will be on evaluating event proposals from new and returning organizers, reaching out to applicants to gather more information about their proposals or to clarify aspects of the program, and providing general support to our community to keep up with their enthusiasm and growth. Job Description Position description: The ideal candidate is mission-driven and eager to support our expanding global community - you’ll act as an informed resource for new applicants and returning organizers and you’ll also bubble up questions, concerns, or confusion from the community so we can better tailor and refine our resources. You must be detail oriented and methodical. Day to day work involves a variety of tasks from handling communication with potential and current organizers to managing the review process from start to finish for a high volume of applications. You’ll need to monitor, maintain, and prioritize several different workflows. Qualifications Qualifications: * A Bachelor’s Degree * Organized and excels at handling a high volume workload * Community-minded and is willing to offer support for any task, no matter how small * Excels at time management, completing tasks at a high level of quality * Resourceful, proactive and excited to learn and take on new challenges * Has strong customer service orientation: Can represent TEDx to prospective and existing organizers and can communicate with our volunteer community with clarity and compassion * Interested in learning more about community development and excited to engage with diverse cultures on a day-to-day basis * You know how to use a Mac A passion for TED and TEDx and a broad interest in the world will make you a great candidate. Intellectually curious and globally-minded, you’ll excel in this role if you believe in the mission of TEDx and TED to spread ideas. In addition to this, the following skills and experiences would be helpful: * You have experience living or working in another country * You speak another language * You are familiar with Salesforce * You are proficient in Google Drive Applications Additional Information TO APPLY If this role sounds like a fit for you, please submit both your résumé and a cover letter to tell us more about why. Please submit your cover letter in the "Message to Hiring Manager" section of the application or attach it as an additional file. Incomplete applications will not be considered. Due to a high volume of applications, only those who move forward in the application process will be contacted. Remote work is an option for this position. If remote, then you will need to ensure your own stable wifi connection. SALARY: $59,000 - $60,500 BENEFITS * Full health benefits (medical, dental, vision) 100% paid by TED for employees * Paid family leave * Work-life balance encouraged (TED offers a flexible, unlimited PTO policy and 1-week winter break plus you're eligible for additional paid time off) * Free OneMedical and SpringHealth membership for you and your dependents to address physical and mental well-being * 401k with match TED Conferences LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We invite all qualified candidates to apply online with their resume and cover letter.

Job DescriptionAbout Us Madison Energy Infrastructure is one of the largest, and fastest-growing, commercial and industrial solar asset owners in the country. We manage hundreds of distributed generation sites across the U.S., with production data flowing in hourly and financial outcomes tied directly to the accuracy of our reporting. We believe great asset management starts with great data. Not dashboards for dashboards' sake — but accurate, timely, decision-ready information that operations, finance, and leadership can trust. We're scaling fast. That means complexity, volume, and real responsibility. We need people who can keep up — and raise the bar while they're at it. About You You are disciplined, data-oriented, and dependable. You know the Excel shortcuts, you build pivot tables in your sleep, and you are curious enough to see whether Claude can generate a report faster than you can and disciplined enough to validate every number it produces. You take full ownership of your work. You are fluent in SQL, with working knowledge of Python and or R, and you are comfortable using code when it is the right tool for the job. You understand the expectations of a corporate environment where accuracy, responsiveness, and follow through matter and you perform well under that pressure. You are comfortable operating in Snowflake, PowerBI, Salesforce, and Excel, and you know where logic belongs. You manage multiple requests, communicate priorities clearly, and close the loop. You want to be in a growth environment. You want responsibility, high standards, and the opportunity to earn trust by delivering consistently. And yes you probably enjoy the quiet satisfaction of a clean model, a reconciled dataset, and a report that holds up when it really counts. The Role As a Senior Data Analyst, Asset Management, you will be responsible for the daily-critical reporting and analytical backbone of our asset management operation. This is not a passive reporting role. You will own production analysis, financial views, and data automation workflows that the business relies on every day. If something breaks, you'll find it. If something doesn't make sense, you'll dig in. If a better system is needed, you'll help build it. You'll work closely with Asset Management, Finance, and our Senior Manager of Data Analytics to ensure that what we see, what we bill, and what we report is correct. Key Responsibilities • Own daily, weekly, and monthly production reporting across a large and growing solar portfolio (AlsoEnergy → Snowflake → PowerBI), • Ensure production, financial, and site-level data is accurate, reconciled, and dependable, • Turn around one-off reporting requests quickly and accurately, understanding the context behind the data, • Maintain and tweak the PowerBI dashboards that answer real business questions, • Use Snowflake as the system of calculation and truth, not Excel hacks, • Manage and maintain data automation workflows, including:, • Microsoft PowerApps / Power Automate flows, • Salesforce syncs and reporting layers, • Identify data integrity issues proactively (communications loss, missing data, inconsistencies), • Support Asset Management and Finance with clean, reliable analysis for decision-making, • Communicate clearly about priorities, timelines, and tradeoffs when multiple requests are in flight, • Continuously improve reporting systems so recurring questions become self-serviceWhat You Bring, • 4+ years in a finance, accounting, or data analysis role, • 3+ year exposure to solar or energy data (nice to have, not required), • 2+ years hands-on experience with Salesforce (reporting, dashboards, data structure), • 2+ years working directly in Snowflake/DataBricks, • 10+ years of Excel experience, • 2+ years building reports and models in PowerBI, • 1+ year working with Microsoft PowerApps / Power Automate, • Strong skills in SQL, Python, and/or R, • Background in statistics and analytical thinking, • Obsessive attention to detail — your outputs don't need rework, • Ability to manage complex workflows and multiple priorities without dropping balls, • Comfortable in a fast-moving, scaling environment, • Proactive, helpful, and willing to dig in, • Strong desire to learn and get better, • Professional experience with Zoom, Slack, Outlook, Teams, Adobe, etc., • PTO and company holidays, • Medical, dental, vision, • Employer-paid short-term disability, long-term disability, life insurance, • 401(k) and company match, • Professional development stipend, • Strong culture of collaboration, performance, and personal growth$90,000 - $120,000 a yearThe actual salary offered may vary depending on job-related factors including, but not limited to knowledge, skills, experience and location.How We WorkAt Madison Energy Infrastructure, we believe in the power of clean energy infrastructure to drive real impact—for our customers, our partners, and the communities we serve. We've quickly emerged as a preeminent developer, investor, and operator of distributed generation, helping organizations across sectors meet their energy goals with certainty, speed, and trust. Our robust portfolio consists of over half a gigawatt of clean energy infrastructure projects across more than 25 states.We're building a team that thrives on ownership and ambition. As we expand into direct, end-to-end services for Fortune 500 companies, public entities, and nonprofits alike, we rely on collaborative thinkers who bring structure to complexity, energy to execution, and curiosity to every challenge.Our environment is fast-paced and outcome-oriented—but grounded in the belief that how we work together matters as much as what we deliver. If you're excited to shape the future of clean energy and be part of a high-performance, high-integrity team, we'd love to meet you.Madison Energy Infrastructure is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Job Description Dealpath is looking for a self-motivated Senior Customer Success Manager to join our growing team in San Francisco! As a Senior Customer Success Manager you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. What you'll do: • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts, • Work with the Implementation Manager during implementation to understand customer's success criteria and system configuration, • Partner with customers to build out a customer journey to help them reach their business goals, • Build post-implementation programs for enterprise and strategic accounts to ensure strong adoption plans for current customer employees and their new hires, • Produce and deliver web-based and in-person training sessions and strategic reviews for customers, • Field phone and email-based support inquiries from customers, • Work cross-functionally with Dealpath's Sales, Marketing, Product, and Leadership teams to relay customer feedback, develop case studies, and resolve product escalations, • Be an advocate and leader for innovating Customer Success processes and how we support large teams at scaleRequired Qualifications, • A curious and self-motivated team player, ready to embrace a fast paced, high-growth environment, • Product-focused; you enjoy and feel challenged mastering new software, • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues, • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes, • Bachelor's degree or higher, • 4-7 years of customer success, account management, and/or commercial real estate experience, • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences, • Empathy for customers and passion for helping them, • Demonstrated ability to manage ambiguity and apply problem-solving skills, • High attention to detail and accuracy, • Strong knowledge and proficiency in Excel / Google Sheets, • Commercial real estate background, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy., • Base salary: $100,000–$120,000. Eligible for variable incentive compensation with a target incentive equal to 20% of OTE. OTE range: $125,000–$150,000., • This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and is expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, AEW, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job Description Who we are: Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive. We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment. Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production. About the Go-To-Market Team The Go-To-Market Team is responsible for ensuring customers realize measurable value from the automation we deploy. From pre-deployment coordination through onboarding and long-term engagement, the team drives adoption, strengthens relationships, and ensures customers achieve meaningful operational outcomes. Customer Success serves as the connective tissue between customers and internal teams, ensuring expectations are clear, communication is proactive, and execution is coordinated. The team also captures customer feedback and insights to continuously improve the product, delivery experience, and long-term customer outcomes. About the role: As a Customer Success Manager, you will own the customer relationship from pre-deployment through long-term engagement, ensuring a seamless experience and sustained value realization. You will serve as the central point of contact for customer coordination, orchestrating internal teams, documentation, and communication to ensure onboarding and ongoing engagement are proactive, clear, and consistent. Success in this role requires strong operational discipline, the ability to anticipate risk, and a customer-advocacy mindset that surfaces feedback internally, improves the customer experience, and identifies opportunities to expand customer impact over time. In this role you will: • Own the customer relationship from pre-deployment through long-term engagement, • Serve as the primary point of contact for customer communication and non-technical coordination, • Drive successful onboarding by ensuring timelines, documentation, and internal handoffs are executed effectively, • Partner cross-functionally with Sales, Fleet Operations, and Engineering to align customer expectations and delivery execution, • Monitor customer health, engagement, and risk signals and take proactive action when issues arise, • Manage customer communications during key milestones, changes, and escalations to maintain trust and clarity, • Identify opportunities to expand customer impact by understanding operational goals and usage patterns, • Partner with Sales to support expansion opportunities through strong relationships and customer insight, • Capture and elevate the voice of the customer to inform product, process, and experience improvements, • 3–7+ years of experience in customer success, account management, client services, or customer-facing program management, • Proven ability to manage complex customer relationships and drive outcomes through cross-functional coordination, • Strong operational discipline, follow-through, and ability to manage multiple priorities simultaneously, • Experience working with industrial, manufacturing, hardware, robotics, or operationally complex customers preferred, • Excellent written and verbal communication skills with confidence in customer-facing conversations, • Comfort navigating ambiguity and evolving processes in a fast-growth environment, • Strong judgment and calm execution during escalations, shifting priorities, and time-sensitive customer needs, • Ability to identify expansion opportunities through strong relationships, customer insight, and operational outcomes, • Equity in Formic: Participate in our stock option program and share in the success of a fast-growing start-up backed by leading global investors, • Competitive & Uncapped Commission Structure: Designed to reward performance and impact in commission-eligible roles, • Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents, with optional buy-up plans available, • Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid, • Employee Assistance Program (EAP): Fully funded by Formic, offering support when you need it most, • Paid Parental Leave Program: Up to 12 weeks of paid parental leave, • Company-sponsored 401(k): Invest in your future with our company-facilitated retirement savings plan, • Home Office Stipend: A one-time allowance for fully remote and hybrid employees to support an at-home or on-the-road work setup, • Monthly Cell Phone Reimbursement: Monthly stipend toward personal phone and internet expenses Final offers are customized based on experience, geographic location, market considerations, and a candidate's preferred balance of cash and equity. Our goal is to attract and reward top talent who will have significant impact, and we are open to thoughtful discussions to align on the right structure. Compensation Range:$100,000—$130,000 USD What we look for: We're building this company from the ground up, and every person we hire has an outsized impact on our culture, performance, and trajectory. While each team member brings unique strengths and perspectives, we look for people who align with our Operating Principles and embody them in action. If this sounds like you, Formic may be the right place for you! • Fearless Optimism: You make bold bets and default optimistic. You believe in the mission, aren't paralyzed by risk, and fear inaction more than failure. You see ambiguity as opportunity and bring energy to building what doesn't yet exist., • Create the Magic: You absorb complexity so customers don't have to. Whether your customer is external or internal, you focus on delivering experiences that are clear, fast, value-added, and outcome-driven. You don't say "not my job." You make things work., • Today, Not Tomorrow: You have a bias to action. You close the loop. You take extreme ownership. You understand that speed compounds, and you don't confuse activity with results., • Seek Truth: You think from first principles. You value data over ego and strong opinions loosely held. You're willing to challenge assumptions, including your own, in pursuit of the best answer., • Made of Rubber: You are resolute and adaptable. When things break or priorities shift, you rebound stronger. You treat setbacks as learning moments and move forward with grit. Formic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions are based on a person's merit, business needs, and role requirements. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to . AI Use: At Formic, fairness and transparency are at the heart of our hiring process. We use AI-powered tools in some interviews to help our teams evaluate candidate responses, but all final hiring decisions are made by humans. You can learn more about how AI is used in our recruitment process by reviewing our AI Hiring Disclosure linked here.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking an experienced and compassionate Crisis Supervisor to join our growing Crisis Management team at Charlie Health. This role will oversee a team of Crisis Managers and ensure the efficient, high-quality delivery of crisis intervention services to our clients. The Crisis Supervisor will serve as a frontline leader, providing guidance, support, and training to the Crisis Management team, while ensuring that performance standards are met. This role will also collaborate closely with the Crisis Care Delivery Manager and other department leads to maintain an effective crisis response structure. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Provide day-to-day supervision of the Crisis Management team, ensuring efficient distribution of crisis requests and workload balance., • Active clinical licensure (LCSW, LPC, LMFT, or equivalent), • Master's degree in a mental health field required., • 2+ years of experience in a supervisory or leadership role within crisis management or behavioral health settings., • Strong knowledge of crisis management protocols and best practices, including crisis de-escalation techniques and risk assessments., • Excellent communication, leadership, and interpersonal skills with the ability to provide effective feedback and coaching., • Ability to manage performance using data-driven strategies and resolve conflicts in a supportive, solution-focused manner., • Ability to work flexible hours to meet the needs of the team, clients, and programming., • Work authorized in the United States and native or bilingual English proficiency, • Familiarity with and willingness to use cloud-based communication software—Google Suite, Slack, Zoom, Dropbox, Salesforce–in addition to EMR and survey software on a daily basis., • Please note that members of this team who live within 45 minutes of a Charlie Health office are expected to adhere to a hybrid work schedule.Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target compensation for this role will be between $75,000 and $85,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description We're looking for a Principal Customer Success Manager to own and grow our most important enterprise relationships across North America. You'll be the most senior individual contributor on the US CS team, working with a focused book of our highest-ARR clients and setting the standard for how we deliver value at the enterprise level. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers plan and launch their most profitable campaigns and create personalised experiences across email, mobile, on-site, social, direct mail and more. We're trusted by some of the fastest-growing retail brands in the world, including Brooklinen, Davines, Steve Madden and Sephora. We have over 120 Ometrians across North America and Europe, and have raised $75m from investors including Infravia Capital Partners, Octopus Ventures and Summit Action. The role Reporting to the Manager of Customer Success, you'll own a focused portfolio of our most strategic North American enterprise accounts — large, complex organisations with multiple stakeholders, significant ARR and high expectations. These are clients where the relationship matters as much as the product, and where the quality of CS work directly affects retention and revenue. You'll take full ownership of the commercial relationship, lead executive engagement and ensure clients see clear, measurable value from Ometria. This is a highly cross-functional role — you'll work closely with our North American Sales team on renewals and expansion, partner with customer and technical teams across the business to deliver for your clients, and have regular visibility with our founder and CEO on the performance and health of our most important accounts. You'll also be a go-to resource for the wider CS team — sharing your approach, contributing to how we build and refine our customer success practice, and helping more junior CSMs navigate complex account situations. What you'll be doing Retain your customers, secure renewals and hit retention targets • Own the renewal cycle for your book of business end to end, identifying risks early and resolving them before they escalate, • Build and maintain a clear picture of customer sentiment across all stakeholders — from end users to C-suite — and take action when something is off, • Act as a vocal internal advocate for your customers, coordinating cross-functional teams to resolve challenges quickly, • Own end-to-end commercial negotiations for renewals and expansions across a portfolio of high-value North American accounts, working within Ometria's pricing model, • Identify and close upsell opportunities that genuinely reflect value delivered, • Develop genuine relationships with CMOs, CTOs, CEOs and marketing and technology leads across large, multi-stakeholder enterprise organisations, • Maintain multi-threaded engagement plans that anticipate where senior conversations are needed and ensure the right Ometrians are involved, • Become an expert in both the Ometria platform and the ecommerce and retail marketing landscape, • Lead Business Reviews, strategic marketing assessments and account planning sessions that connect platform outcomes to your clients' business goals, • Share your methodology and experience with team members, contributing to playbooks, account approaches and how we raise the bar on CS practice at Ometria, • Step in to support complex or escalated situations across the wider team when needed, • Provide thoughtful input to CS leadership on how we continue to improve as the team grows About you • 7+ years of Customer Success experience in an enterprise SaaS organisation, with a proven track record of owning large, complex, multi-stakeholder accounts with significant ARR — ideally with exposure to retail, ecommerce or MarTech, • Executive presence — you're comfortable and credible in conversations with CMOs, CTOs and CEOs at major enterprise organisations, and you know how to adapt your approach depending on who's in the room, • Commercial sharpness — you spot risk and opportunity in account data, and you can navigate commercial conversations with confidence. You don't wait to be asked, • Relationship depth — you build relationships that go beyond the day-to-day contact. Your clients trust you because you consistently deliver and tell them what they need to hear, not just what they want to hear, • Data fluency — you're comfortable working with and interpreting performance data, and you can turn it into a clear narrative that lands with marketing and commercial stakeholders alike, • Technical credibility — you don't need to be an engineer, but you understand enough about how Ometria works technically (APIs, data feeds, integrations) to hold your own with technical stakeholders and know when to escalate Benefits • Unlimited paid time off, • Health Insurance, • Dental, • Vision, • Mental Health Support

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Loqate US Sales Team The Loqate sales team at GBG in the US region plays a pivotal role in driving growth through strategic partnerships and direct sales initiatives. Focused on location intelligence and address verification solutions, the team operates within a newly formed Partner Sales Development function designed to accelerate market penetration across key industries such as eCommerce, logistics, and financial services. With a strong emphasis on SaaS-based offerings, the team is responsible for building robust pipelines, cultivating relationships with prospective partners, and delivering revenue through both virtual and in-person engagements. Their efforts are supported by Loqate’s advanced technology stack and global data capabilities, enabling businesses to improve customer experiences, reduce delivery errors, and make informed decisions with confidence. The Role As the Loqate Americas team continues to grow and evolve, we are seeking a Client Success Manager to help drive engagement and retention across our diverse customer base of 1,100+ accounts. This role will be instrumental in developing scalable processes to identify growth opportunities and deliver an exceptional customer experience across key, enterprise, mid-market, and self-serve segments. The ideal candidate will bring a proactive, strategic mindset to client relationships—ensuring value realization, fostering long-term partnerships, and contributing directly to revenue expansion. This is a high-impact role at the intersection of customer advocacy and business growth within a dynamic, data-driven organization. This is a hybrid position for candidates in the New York area. Travel for team collaboration, process workshops, and stakeholder meetings may be required (estimated 20-25%). What you will do • Lead the customer onboarding process to ensure a seamless and successful implementation experience, • Identify and track customer KPIs, partnering with clients to help them achieve their business goals, • Build and maintain trusted advisor relationships with customers and key stakeholders across all segments, • Conduct regular account reviews to assess performance, identify opportunities, and reinforce value, • Monitor customer usage proactively and address success-related issues to support accurate forecasting and mitigate renewal risk, • Manage annual account renewals, focusing on revenue retention and identifying growth opportunities, • Collaborate with Sales and Marketing to develop targeted strategies and campaigns that drive GROW revenue Skills we are looking for • 7+ years of proven experience working within a sales or customer success organization, preferably in a SaaS or technology-driven environment, • Exceptional communication and presentation skills, with the ability to engage effectively both in-person and virtually, • Strong organizational and time management skills, with the ability to prioritize tasks based on account tier, urgency, and business impact, • Self-motivated and collaborative team player who brings a proactive mindset and challenges the status quo, • Detail-oriented with a strong focus on process improvement and operational excellence, • Comfortable working in a fast-paced, evolving environment with multiple stakeholders, • Experience using CRM tools (e.g., Salesforce) and customer success platforms is a plus Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job Description Who we are: EHE Health is the leading national preventive healthcare provider network partnering with mid- and large-sized employers to help their employees and dependents stay healthy by screening and diagnosing health risks through comprehensive exams, allowing for early intervention. Named by Fortune Magazine and Great Place to Work® as one of the Best Workplaces in healthcare, EHE Health is headquartered in New York City and has over 200 health clinics and practices across the U.S., staffed by a network of curated primary care physicians and clinicians. EHE Health was recently acquired by Consello Capital, the private equity arm of Consello. This transformative partnership leverages Consello’s proven expertise in scaling high-growth ventures and its extensive network of industry leaders. Together, EHE Health and Consello will unlock unprecedented opportunities to accelerate EHE Health’s mission of revolutionizing preventive care. What we’re looking for: EHE is seeking a talented and driven Engagement Agent to manage the outreach to potential patients while building value in EHE’s brand. The Engagement Agent will be the liaison between the patients and our clinics and assist with the scheduling of appointments for our comprehensive health exam while providing the utmost level of customer service. This role will primarily be tasked with patient acquisitions and booking exams, though the position will also be crossed-trained to solve patient issues via phone, email and iChat. As an integral part of the Engagement Center, the Engagement Agent will be tasked with creating unique patient experiences and conversations. The Engagement Agent will work closely with the VP, Engagement Center and Senior Engagement Center Manager to achieve personal and departmental dialing efficiencies and drive EHE’s overall yield. In this role, you will: • Place and receive phone calls to and from EHE’s potential and existing patients, • Answer phone calls, emails and iChat from our patients, • Effectively resolve patient inquiries in a considerate, accurate and timely manner, • Compose thoughtful, personalized responses for a variety of patient requests, • Book appointments for our patients to receive a comprehensive medical exam, • Provide superior customer service to all EHE patients, • Use a consultative sales approach to achieve shared decision making with potential EHE patients, • Use critical thinking skills to answer and solve patient inquiries and problems, always looking to achieve one call resolutions, • Know and understand all departmental KPIs and self-manage to reach those goals, • Triage incoming requests and spot patient trends to flag for management, • Identify, reproduce and document bugs for IT What the role requires: • Highly motivated individual with high energy, • Unparalleled problem solving and critical thinking skills, • Must possess a mastery of English and be a strong, confident and exacting writer, • Passionate about customer service and patient satisfaction, • Understanding administration of CRM applications (Salesforce, Zendesk, Oracle, etc.), • Ruthlessly organized and would score high on conscientiousness, • Proficiency in Microsoft Office suite, • Ability to perform in a fast-paced environment, subject to rapid change and uncertainty, • Excellent written and verbal communication What we offer: • Competitive salary, • Generous incentive bonuses (up to $30,000 annually), • Medical, dental, vision, life and disability insurance, • Employer-matched 401(k) plan, • Professional development reimbursement, • Employee access to our wellness clinics, • Gym reimbursement/Fitness bonus The salary range for this role is $40,000 - $50,000 and is determined by a number of factors including the candidate's experience, qualifications and skills. EHE is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees. Powered by JazzHR 22v8ICl8XG

Job Description Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you're motivated by a desire to solve problems and deliver groundbreaking insights and solutions you'll fit in perfectly! About the Role: Working on the Customer Success Team requires a passion for building solid client relationships and becoming our customers' most valuable partner. We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our merchants. The Customer Success Manager owns the post-sales experience and works directly with our customers to understand their business and partner with them to ensure their success. As a Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices, and expertise to our clients. Are you ready to join us? What You Will Do: • Develop a deep understanding of your customers' businesses, including their objectives and success criteria for a relationship commerce program and how it fits into their long-term and short-term goals, • Take full ownership of your portfolio's health and results: anticipate blockers, drive action across internal and external stakeholders, and hold yourself accountable to outcomes, not just activities, • Understand your customer's organizational landscape, identify key stakeholders, and build solid relationships with client operating partners, • Anticipate customer needs, identify key activities needed to push results, recognize interdependencies, and develop and manage project plans to ensure delivery of timely, high-quality customer programs and excellent customer service, • Educate customers on best practices and advise on strategies and tactics to steer relationship commerce program KPIs and exceed their business objectives, • Conduct comprehensive business reviews that demonstrate a deep understanding of your customer's subscription program goals and results and provide data-backed recommendations that will maximize program results, • Leverage scalable tools for asynchronous customer engagement in addition to leading effective dynamic customer meetings, remote and occasionally on-site, • Participate in and provide guidance for innovative cross-functional projects for your customer, • Support internal team members and share best practices to ensure that Customer Success team goals are met About You: • 3-6+ years of customer management/vendor management experience ideally with some experience working in SaaS retail-tech or mar-tech, • Experience project managing complex initiatives and campaigns from inception to launch to evaluation and optimization, • Ability to demonstrate outstanding communication, interpersonal, and presentation skills including: communicating with executives, distilling complex data into clear narratives, navigating hard conversations with confidence, and commanding a room., • Experience in web-based business or retail industry experience that includes e-commerce on major platforms such as Shopify, Salesforce, BigCommerce and Magento, • Prior experience working for or with agencies in the digital space, • Desire to go beyond the basics and bring new ideas and thinking to Ordergroove and our clients, • Optimistic, able to face challenging problems with enthusiasm, with a willingness to roll up your sleeves to get the job done, • An ability to manage competing priorities in a fast-paced environment, • Excellent work ethic, team player, resourceful, and a positive 'can-do' outlook, • Advanced skills in Google Suite About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable, and competitive compensation structure for the roles on our team. The total compensation range (base + quarterly bonus) for this role starts at $120,000 OTE + equity.

Job Description Growth Marketing Specialist Company: Knowledge Road Education Department: Marketing & Growth Employment Type: Full-time Compensation: $20–30/hr + performance bonuses About Knowledge Road Education Knowledge Road Education is dedicated to supporting schools and families by providing high-quality special education and therapy services. We specialize in SETSS (Special Education Teacher Support Services), Speech Therapy, Occupational Therapy, Counseling, and ABA therapy through insurance partnerships. Our team values high performance, accountability, and measurable results, ensuring that more students gain access to the services they need. Position Overview We're looking for a Growth Marketing Specialist to manage paid advertising campaigns and optimize conversion funnels across multiple platforms. This role requires hands-on experience with digital advertising, strong analytical skills, and a track record of improving campaign ROI through testing and optimization. Key Responsibilities * Plan, launch, and optimize paid advertising campaigns on Google Ads, Meta, TikTok, and Reddit * Build and test landing pages and funnels to maximize conversion rates for school partnerships and family outreach * Set up and manage email marketing automation sequences in Salesforce Pardot and Marketing Cloud * Conduct A/B tests on ad creative, landing pages, and email campaigns * Monitor campaign performance using Google Analytics and platform-specific dashboards * Manage advertising budgets and maintain target cost-per-acquisition goals * Create performance reports with actionable insights and recommendations Required Qualifications * 2+ years of hands-on experience with paid digital advertising * Proven track record of managing ad budgets of $10K+ per month * Proficiency with Google Ads, Facebook Ads Manager, Google Analytics, and Salesforce Pardot/Marketing Cloud * Experience with email marketing platforms (Mailchimp, Klaviyo, or similar) * Strong analytical skills with ability to interpret campaign data * Experience with A/B testing and conversion rate optimization * Understanding of customer acquisition costs and lifetime value metrics Preferred Qualifications * Google Ads and Facebook Blueprint certifications * Experience with landing page builders (Unbounce, Leadpages, ClickFunnels) * Knowledge of marketing automation and lead nurturing * Background in education, healthcare, or service-driven marketing * Familiarity with attribution modeling and multi-touch attribution * Experience with programmatic advertising * Salesforce certifications (e.g., Pardot Specialist, Marketing Cloud Email Specialist) a plus Success Metrics * Achieve positive ROI on 2+ paid advertising channels within 90 days * Improve overall conversion rates by 20% within 6 months * Maintain cost-per-acquisition below target thresholds Compensation & Benefits * Base salary: $20–30/hr based on experience * Performance bonuses tied to campaign ROI and conversion improvements * Daily catered lunch * Company laptop and phone * Generous PTO policy * Professional development budget * Health benefits package How to Apply Submit your resume along with case studies showing specific campaigns you've managed, including budget size, performance metrics, and ROI improvements you achieved. -- Knowledge Road Education is an equal opportunity employer committed to diversity in education.

Job DescriptionProgram Manager/Training LeadEmployment Type: Full TimeDepartment: Project Management Here at CGS, we are seeking a Program Manger/Training Lead to assist with the design, development, and delivery of training for internal and external audiences for a government client. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Review draft Training Plans and collaborate with the transformation readiness team to finalize. -Design, develop, and deliver substantive and role-based training as defined in the VCF Transformation Training Plan, and summarized above. The system integrator will provide test scenarios and myVCF system screenshots to inform the training materials.- Design, develop, and co-deliver VCF Substantive training for VCF staff on end-to-end claims lifecycle processes. Substantive training includes curriculum and standardized materials related to policies and procedures for claim review, claim administration, quality control, and payment. The content for these training modules will be provided by VCF subject matter experts. These same experts will co-deliver the training with the support of this vendor training team. This training, which will be delivered as instructor led, in-person, and virtually, will be delivered to approximately 10-75 VCF staff members, depending on the subject matter of the training.- Design and create user-friendly, professional quality graphics and communication media for How-To Guides, website content, and other communications vehicles necessary to inform and educate the public, law firms, and VCF staff about VCF Transformation and the related process and system changes.- In partnership with the VCF team and the system integrator, provide support to staff to ease the transition and ensure a successful rollout of the transformed claim review and operational processes. The selected vendor will work with the VCF Transformation Readiness Team to determine the overall training schedule and timeline- Design and develop myVCF system training using training materials delivered by the myVCF System Integrator.- Design and develop communication materials for internal and external audiences. Support the design and development of internal and external communications as directed by the VCF. This includes development of PowerPoints, handouts, and supporting the planning and execution of focus groups.- Submit for approval by VCF all communications and training materials and track the materials through the approval process to ensure that they are appropriately prioritized, and any necessary adjustments are made. Qualifications: - Ability to design and develop comprehensive training approach, curriculum, and materials, including manuals, tutorials, and e-learning modules- Minimum of 5 years’ experience developing training for clients - Strong leadership skills to manage and guide the training team, coordinate overall schedule and activities with the VCF Transformation Readiness Team Lead, and communicate updates to VCF leadership- Ability to manage multiple concurrent training workstreams, ensuring quality, on-time deliverables- Bachelor’s degree in a relevant field required- Minimum of 7 years’ experience managing training and communications teams and schedules to achieve successful outcomes- Experience with Salesforce preferred- Must have experience using Adobe Captivate for training development- Ability to obtain a Public Trust clearance.- Must be a United States citizen. Our commitmentContact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description • Seeking Remote Candidates As a Senior Customer Success Manager (CSM) at ENow, you will serve as the primary strategic partner for a portfolio of enterprise customers, owning the post-sale relationship from onboarding through renewal and expansion. This role is designed for a customer-focused professional who is equally comfortable building trusted relationships and driving measurable commercial outcomes. Customer Success at ENow is directly accountable for retention, expansion influence, and long-term account growth. You will be empowered—and expected—to proactively identify risks and opportunities, align ENow’s solutions to customer objectives, and ensure customers realize tangible business value. A meaningful portion of total compensation is tied to performance outcomes such as renewal success, net revenue retention (NRR), and customer adoption. This is a fully remote role within the United States, with close collaboration across Sales, Product, Engineering, and Support. Key Responsibilities • Own customer retention and renewal outcomes across a defined book of enterprise accounts, with performance measured against gross and net revenue retention targets., • Serve as the primary point of contact and trusted advisor for customers, building strong relationships with IT, security, and business stakeholders., • Lead onboarding and adoption efforts, ensuring customers achieve value quickly and continue to expand their usage of ENow’s solutions., • Develop and execute account success plans that tie customer goals, usage, and milestones directly to renewal and growth outcomes., • Proactively identify expansion opportunities, partnering with Sales and leadership to drive incremental revenue aligned to customer value., • Conduct regular health checks, success reviews, and executive touchpoints to anticipate risks, surface opportunities, and reinforce ROI., • Act as the voice of the customer internally, advocating for customer needs and providing feedback to Product and Engineering to influence roadmap decisions., • Manage escalations and complex issues with urgency and empathy, partnering cross-functionally to deliver timely resolution., • Forecast and report on account health, renewal risk, and expansion opportunities, maintaining clear visibility into revenue performance. You’ll be successful in this role if you: • Are motivated by clear goals, measurable outcomes, and performance-based incentives., • Take personal ownership of customer revenue outcomes—not just activity or engagement., • Balance strong customer advocacy with commercial accountability., • Are comfortable operating in a role where compensation meaningfully reflects impact., • Thrive in a remote-first environment, communicating clearly and proactively across distributed teams. Required: • 3–4+ years of experience in Customer Success, Account Management, Technical Account Management, or a similar customer-facing role within SaaS or enterprise software., • Strong familiarity with Microsoft ecosystems, including Microsoft 365, Entra ID, Azure, and related identity, security, or infrastructure concepts., • Experience working directly with—or selling into—IT and Information Security teams, with an understanding of their operational and security priorities., • Demonstrated success in roles where performance was tied to retention, expansion, or revenue-related outcomes., • Proven ability to manage executive-level relationships and influence decision-makers in a remote setting., • Strong written and verbal communication skills, with excellent organization and follow-through., • Comfort working cross-functionally with Sales, Product, Engineering, and Support teams in a distributed environment., • Bachelor’s degree in Business, Information Technology, Computer Science, or related field., • Experience in a high-growth or early-stage SaaS environment., • Familiarity with CRM and Customer Success platforms (e.g., Salesforce, Gainsight, Totango). The salary range for this role is $90,000 - $100,000. This position also offers significant earning potential through on-target earnings (OTE). ENow offers a competitive total rewards package which includes base salary and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. In addition to the salary range listed, this role offers a meaningful, performance-based variable component. A significant portion of total compensation (typically around 30%) is tied to measurable outcomes such as customer retention, net revenue retention (NRR), adoption milestones, and strategic account impact. Top performers are rewarded for ownership, execution, and delivering real value to customers. #hc226652

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us: to support every path, and simplify the way forward. We’re making every aspect of renting fairer, stress-free, and more convenient by changing the fundamentals of renting. Our digital rental application offers a safe and seamless way to apply and get approved for your next home. We specialize in developing software and services for property managers nationwide, empowering them to deliver exceptional service to renters, while evaluating applications with unmatched speed and precision. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for an experienced Enterprise Customer Success Manager to serve as a strategic partner to our largest and most complex clients, while also supporting key mid-market accounts. This person will own the post-sale lifecycle for a portfolio of enterprise accounts, focusing on driving platform adoption, demonstrating value, and fostering long-term partnerships. The ideal candidate is a strategic problem-solver, a skilled relationship builder, and is comfortable navigating the complexities of large organizations. A high degree of ownership, a proactive approach, and the ability to influence key stakeholders are crucial. Fundamentally, this role is about building deep relationships and championing the success of our most strategic customers. This position is NYC-based, with an expectation of working from our New York office 3-4 days a week. While we have a strong preference for candidates in the NYC area, we are also open to considering remote candidates on the East or West Coast.Where you will make an impact: • Serve as a strategic advisor and primary point of contact for a portfolio of enterprise and key mid-market clients, ensuring they achieve their business outcomes using the Findigs platform., • Develop and execute strategic account plans that drive platform adoption, retention, and expansion opportunities within your portfolio., • Lead executive business reviews (EBRs) and quarterly business reviews (QBRs) with key client stakeholders to report on value, share insights, and align on future goals., • Proactively monitor account health and product usage to identify and mitigate risks, while also uncovering opportunities for growth and expansion., • Partner with Sales and Implementations to facilitate seamless handoffs from the sales cycle and collaborate on renewal and expansion strategies., • Act as the voice of the customer, translating complex client feedback and requirements into actionable insights for our Product and Engineering teams., • Contribute to scaling and refining our customer success practice by helping define playbooks, processes, and best practices for our enterprise segment., • Navigate and resolve complex client escalations with a sense of urgency, collaborating with internal teams to ensure timely and effective resolution., • Mentor and guide members of the Customer Success team, sharing your expertise in enterprise account management.We’d love to hear from you if you have:, • 7+ years of experience in a customer-facing role, with a strong focus on managing a portfolio of large, complex enterprise accounts in a B2B SaaS environment., • Proven ability to build and maintain strategic relationships with senior executives and key stakeholders. A track record of driving product adoption, managing renewals, and identifying expansion opportunities within a client base., • Exceptional presentation skills with the ability to communicate complex concepts clearly and concisely to diverse audiences., • Deep understanding of customer success principles, methodologies, and best practices., • Experience with CRM and customer success platforms (e.g., Salesforce, HubSpot, Gainsight).Strong analytical and problem-solving skills with the ability to navigate ambiguous, complex client situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startup., • Strong communication skills including the ability to translate complex technical issues.Nice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech.What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive OTE + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

Job Description Since our founding in 2012, Lotlinx has consistently pioneered advancements in the automotive landscape. We specialize in empowering automobile dealers and manufacturers by providing cutting-edge data and technology, delivering a distinct market advantage for every single vehicle transaction. Today, we stand as the foremost automotive AI and machine learning powered technology, excelling in digital marketing, risk management, and strategic inventory management. Lotlinx provides employees with a dynamic work environment that is challenging, team-oriented, and full of passionate people. We offer great incentives to our employees, such as competitive compensation and benefits, flex time off, and career development opportunities. Job Summary The Dealer Success Manager supports our dealer base. They are responsible for interfacing with our dealers to build relationships, drive adoption of our platforms and our tools, and use data to recommend inventory strategies for success. They will generate new business and upsell our current customer base. Must be based in/near Long Island or Queens. Key Responsibilities • Build and Maintain Relationships: Foster strong, long-term relationships with active dealers through weekly calls, monthly performance reviews communication and problem solving skills, providing tailored solutions for dealer success., • Serve as an Ambassador: Educate dealers on Lotlinx products, company, and best practices including risk inventory, channel marketing and market trends, • Customer Success Reporting: Conduct regular meetings using data and reports (weekly, quarterly) to ensure optimal use of our platform, and setting up strategic campaigns to achieve dealer goals., • Retention and Churn: Assess and manage risks for each dealer to proactively prevent churn, driving retention and growing revenue., • Product/Service Updates: Identify and prioritize updates based on dealer feedback, industry trends, market dynamics, and competitor analysis using our tools., • New Business: Generate sales with new dealerships, increase our market penetration, and contribute revenue., • Bachelor's degree or equivalent experience, • 5+ years of sales experience preferred, • Experience with presentation tools, Salesforce, and Outreach, • Proven track record of sales success, • Experience in the automotive industry is required, • Proven Relationship Management: Proven track record of managing dealer relationships; dealer principles, dealer groups, • Tech-Savvy: Ability to understand, interpret, and present data effectively using a consultative approach., • Quick Learner: Ability to grasp new concepts quickly, maintain an open mind for change, and proactively solve problems., • Excellent Communication: Strong communication and presentation skills, with a focus on listening for understanding and influencing outcomes., • Client Service Excellence: Proven track record of delivering outstanding client service., • Leadership Engagement: Expertise in interfacing with client contacts at various leadership levels., • Technical Presentation: Ability to effectively present Lotlinx platform and technology and respond to client requirements and requests with urgency., • Client Standards Understanding: Capacity to educate and consult with dealers and requirements related to offered products, features, and solutions., • Internal Communication: Ability to communicate client requirements to internal teams with urgency to ensure alignment. Benefits: Medical, Dental, Vision, Matching 401k. Lotlinx is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Lotlinx is not currently able to offer sponsorship for employment visa status. Lotlinx is headquartered in Peterborough, NH and has locations in Holmdel NJ, Manitoba, Ontario and British Columbia, Canada in addition to a large team spanning from the US to Canada. Our success relies heavily on our customers but also our dedicated talent that continuously moves our platform forward. We value our employees, their abilities and seek to foster an open, cooperative, dynamic environment where the team and company alike can thrive.

Job DescriptionAs a Market Development Representative (MDR) at FloQast, you will play a crucial role in the growth and success of our company. Sitting in the sales team and reporting to the Senior Manager of Inside Sales, you will be responsible for inbound lead qualification, nurture and lead reactivation, utilizing an omnichannel approach including but not limited to emails, social outreach, phone calls, etc. Your primary objective will be to identify and engage with prospects who have expressed pain in areas that FloQast solutions solve. This role requires excellent communication skills, a passion for building relationships, and a results-driven mindset. This role has a requirement of working in office 3 days per week, which may be subject to change based on team and business needs, as determined by the department leader. Please note that this requirement is subject to ongoing review and may be adjusted in the future. What You'll Do: • Qualify inbound leads generated through various marketing channels, such as website inquiries, content downloads, and event registrations, • Complete ad hoc projects for the Business Development, Revenue Operations, and Marketing departments through updating and/or fixing Salesforce, Outreach, and other systems that will help generate revenue, • Conduct qualification through emails, calls, etc., to engage with leads, understand their needs, and assess their fit for FloQast's solutions, to deliver intro-call-ready leads, • Warm up leads by providing relevant information and resources, addressing their inquiries, and establishing rapport to build trust, • Educate prospects about the value and benefits of FloQast's products, highlighting key features and use cases, • Utilize a consultative approach to understand prospects' pain points, challenges, and goals, and align them with FloQast's offerings, • Maintain accurate and up-to-date records of all lead interactions and prospect data in the CRM system, • Achieve and exceed monthly/quarterly targets for qualified leads and pipeline generation, • Continuously stay informed about industry trends, competitors, and market developments to effectively position FloQast's solutions, • Any other tasks that may be assigned to help the company meet its goalsWhat You'll Bring:, • Bachelor's degree in business, marketing, or a related field (or equivalent experience), • 1 year experience with proven track record in a similar role, preferably in B2B SaaS or technology industry, • Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and concisely, • Strong interpersonal skills and the ability to build rapport and establish relationships with prospects, • Results-driven mindset with a track record of meeting or exceeding targets and quotas, • Self-motivated and proactive with a strong sense of ownership and accountability, • Ability to quickly learn and understand software products and effectively convey their value proposition, • Familiarity with CRM systems (e.g., Salesforce), Marketing tools (HubSpot, Qualified/Drift, etc.) and sales engagement tools (e.g. Outreach/Salesloft, Orum, LinkedIn Sales Nav, Zoominfo) is a plus, • Knowledge of accounting, finance, or related fields is a bonus but not required, • Ability to thrive in a fast-paced, high-growth environment and adapt to changing priorities#LI-JP1#LI-Hybrid#BI-Hybrid The base pay for this position is $70,000. This position is eligible for a commission plan in addition to base pay with an OTE of $80,000. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, Unlimited Vacation, and participation in our Employee Stock Program. FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. About FloQast:FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors—and continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception. Our values act as a guiding compass, shaping every decision we make, and are non-negotiable, particularly in our hiring process. Alongside our employees, partners, and customers, we embody these values every day:Unwaveringly Authentic Ambitious with IntegrityEmpowered to GrowCommitted to CollaborationCustomer Obsessed in All Ways FloQast is regularly rated as a Best Place to Work!- Inc. Magazine’s Best Workplaces in 2024, 2023, 2022, and 2021- Best Places to Work by LA Business Journal since 2017 (that’s 8 years!)- Built In’s Best Place to Work in Los Angeles 6 years in a row! Because we are Customer Obsessed in All Ways, check out what our customers have to say about FloQast on G2 Crowd. If this aligns closely with what you are looking for, hit “Apply” and come join our growing team! FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees. Link to FloQast Recruiting AI Usage Policy We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Axel Springer's guiding principles – first articulated as The Essentials by founder Axel Springer in the aftermath of World War II – remain a cornerstone of the company's foundation today. Learn more about Axel Springer. We're hiring Customer Success Managers to join our Account Management team at EMARKETER. The Role and Team: At EMARKETER, we are passionate about our customers' experience and their ability to use our research and insights to make confident, strategic decisions. As a Customer Success Manager, you will partner with Fortune 100 brands and leading technology clients to drive engagement, adoption, and long-term value from their EMARKETER subscription. These roles sit at the intersection of customer experience, revenue, and product adoption. You will bridge sales activity and ongoing support, contribute to renewals and upsell opportunities, and play a key role in improving customer engagement, CSAT, and NPS outcomes. You will report to a senior leader within our Account Management organization and collaborate closely with Account Directors, Sales Operations, and Support teams. These are hybrid roles based out of our New York City office, with regular in office expectations. Applicants must be authorized to work in the United States without the need for visa sponsorship, now or in the future. Candidates must be within commuting distance of our New York City office. Relocation assistance is not available. The Ideal Candidate Is: • Customer-focused: You take pride in customer satisfaction, engagement, and long-term success, and you use metrics to guide your approach., • Curious and proactive: You research your accounts, understand user needs, and are comfortable reaching out to drive engagement and adoption., • A confident communicator: You tailor your messaging to different stakeholders and can clearly articulate value in conversations, presentations, and written communication., • Revenue and results-oriented: You understand that engaged customers renew, expand, and advocate, and you take ownership of outcomes that support growth., • Professionally energetic: You bring a positive, proactive approach to your work and operate in alignment with EMARKETER's values., • Inclusive by nature: You are committed to fostering an inclusive culture and value diverse perspectives and experiences.Key Responsibilities:, • Drive customer engagement and awareness across an assigned portfolio of accounts to ensure full utilization of licenses, content, and product features., • Execute and support new customer onboarding, including license management, platform training, and guiding customers through ways our data can be actionable, • Create and monitor outreach to clients at scale or 1:1 to support their business needs and use cases, • Proactively share growth triggers with Account Directors and leadership to surface expansion opportunities to assess account health, growth potential, and risk, and partner with Account Directors and leadership to address opportunities and challenges., • Leverage AI and automation tools to increase efficiency and scale, while preserving high-touch personalized experience for clients., • Contribute to recurring customer relationship meetings and provide insights on engagement trends and customer needs, ensuring key notes, actions, and outcomes are documented in Salesforce., • Build and maintain relationships with customers, with regular touchpoints and conversations, to further advocacy, referrals and account engagement., • Gather customer feedback, survey responses, and testimonials to support CSAT and NPS measurement., • Partner with Sales Operations and Support teams to field, track, and resolve customer requests., • Stay informed on industry trends and EMARKETER product updates to add value in customer conversations. Desired Skills and Experience:, • Experience in a client-facing role such as customer success, account management, sales support, or consulting., • Interest in or experience working with SaaS products, media, research, marketing, advertising, or retail organizations., • Strong written and verbal communication skills, with comfort delivering presentations or training., • Experience supporting value-based conversations with customers., • Familiarity with CRM and customer engagement tools (Salesforce preferred), and comfort leveraging AI-powered outreach, audience segmentation, or workflow automation tools to drive scalable, data-informed customer engagement.Salary and Benefits:, • Base salary: $70,000 to $75,000 (dependent on skills, experience, and competencies)., • On-target earnings range of $75,000 to $82,000, inclusive of base salary and performance based compensation., • Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave., • Comprehensive medical, dental, and vision insurance plans., • Matched and vested 401k plan., • Access to resources for financial planning guidance, family planning services, mental health support, and Employee Assistance Programs (EAP). Our people are the foundation of our success. Guided by our values, we: • Serve Our Clients: We prioritize their needs to deliver excellence in our products and services., • Work as One Team: We collaborate with trust, accountability, and transparency., • Innovate and Adapt: We foster curiosity, resilience, and fearless exploration of new ideas.

Job Description ORGANIZATION SUMMARY: The internationally renowned Mark Morris Dance Group (MMDG) has received "highest praise for their technical aplomb, their musicality, and their sheer human authenticity." (Bloomberg News). Founded in 1980, the Dance Group performs the repertory of choreographer Mark Morris, hailed as the "the most successful and influential choreographer alive, and indisputably the most musical" (The New York Times), whose work is acclaimed for its ingenuity, musicality, wit, and humanity. Live music and community engagement are vital components of the Dance Group. It has toured with its own musicians, the MMDG Music Ensemble, since 1996, and regularly collaborates with orchestras and opera companies around the world. In addition to 12 full-time dancers, the organization currently employs approximately 200 full-time, part-time and seasonal employees. In the heart of the Brooklyn Cultural District, the Mark Morris Dance Center, founded in 2001, is the hub of dance and music education in Brooklyn. The nine-studio building provides affordable classes in multiple genres for people of all ages, levels, with and without disabilities, accompanied by live music. The studios, a performance space, a Wellness Center, and ancillary spaces are all available to the community and to nonprofit organizations at subsidized rates. MMDG's Community Education Programs partner with public and private schools and community centers to provide customized classes. MMDG also offers customized dance workshops for persons with Parkinson's disease. MMDG programs in NYC and worldwide engage over 100,000 people annually. Propelled by core values of community, access, excellence, and creativity, MMDG is committed to ongoing equity, diversity, and inclusion work to ensure its programs are welcoming and accessible to all. Job Summary: The Mark Morris Dance Group (MMDG) seeks a part-time Marketing Assistant to join a highly motivated, results-driven marketing team dedicated to advancing the reputation and brand visibility of the Mark Morris Dance Group and Music Ensemble, while expanding awareness of the Mark Morris Dance Center and the Dance for PD® program. The Marketing Assistant will support the execution of MMDG's marketing and content strategy across owned, earned, and paid channels, with a particular emphasis on content creation and email marketing. This position reports to the Marketing and Communications Manager. The successful candidate will join a collaborative community of passionate arts and administrative professionals inspired by Mark Morris's commitment to artistic excellence, access to the arts, and the power of the arts to connect and engage communities. MMDG is deeply committed to ongoing equity and inclusion efforts. All staff are expected to actively uphold the organization's core values, including celebrating a diverse community, pursuing excellence in all aspects of our work, expanding access, exposure, and opportunity in dance and music, and cultivating creativity. Key responsibilities include, but are not limited to: General Marketing • Work closely with the Marketing and Communications Manager to craft messaging that supports institutional, fundraising, and marketing goals., • Assist the Marketing and Communications Manager in coordinating with national and international presenters to support the company while on tour., • Support press and media efforts by liaising with the Dance Group on press listings, pitches, press kits, and other press assets. Assist with institutional email marketing campaigns, including: • Drafting and laying out email in Salesforce, • Building and maintaining prospect segmentation and suppression lists, • Work with designers and vendors to traffic all design projects from inception to completion., • 1 year of Marketing experience, • Creative, resourceful, entrepreneurial mindset, with roll-up-your-sleeves mentality, • Proficiency with MS One Drive and MS SharePoint, • Experience working with Adobe Creative Cloud or other design and video editing applications, • Have a strong aesthetic sensibility – You have a great eye for design and understand the impact a good visual can have to make or break a campaign., • Have an interest in email marketing – You are interested in exploring how email marketing can impact the success of a program and would like to dig deeper into its potential., • Have a knack for data – You genuinely enjoy analyzing campaign results, reporting on them, and learning from data to optimize and improve on your work., • Are independent and collaborative – You can work autonomously but also know when to seek advice from your supervisor and how to work as a team member., • Are creative and intuitive – You are a problem-solver and can offer new ideas., • Passionate about the performing arts – You have an interest in the performing arts community and understand the value of the arts. We offer a comprehensive package including: • Paid vacation, sick/personal leave, holidays and bonus days, • Access to free and discounted classes at the Dance Center and online, • Access to special events and MMDG performances (when available) NY Pay Transparency Range Rate$22.50—$22.50 USD EEO STATEMENT: We are an Equal Opportunity Employer committed to a diverse workforce and do not discriminate on the basis of race, color, creed, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or veteran status. It is the policy of MMDG to comply with all the relevant and applicable provisions of the Americans with Disabilities Act (ADA). MMDG does not discriminate against any qualified employees or job applicants with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. MMDG makes reasonable accommodation wherever necessary for all employees or applicants with disabilities, provided that the individual is otherwise qualified to safely perform the duties and assignments connected with the job and provided that any accommodations made do not require significant difficulty or expense.

Job Title: Salesforce Project Manager. Seeking a Senior Project Manager to lead Salesforce B2B delivery projects, managing end-to-end execution, stakeholders, and cross-functional teams. Salesforce–SAP integration experience.

As part of the Delivery Practice, the Engagement Manager/Program Manager is a hybrid style role that is accountable for the overall success of large scale projects/programs as well as oversight to a portfolio of projects. Leverage deep knowledge and experience with Salesforce Consulting and industry

Experience in Salesforce (SFDC) CRM with end to end implementation experience. Acumen Solutions is hiring for a Project Manager in our New York, NY office location.