58 Best salesforce manager Jobs in New Rochelle, New York (May 2026)

Client Relations Manager

18 days ago

Glen Cove

Job Description Allied Maker is hiring a Client Relations Manager to own the client relationship from first contact through close. This is a senior, client-facing sales and account management role for a polished professional who can speak the language of designers, architects, and discerning principals; carry meaningful accounts; and represent the brand at the highest standard with minimal ramp. The Client Relations Manager is the primary point of contact for inbound inquiries, active projects, and key trade accounts. They produce accurate quotes, move orders forward, and convert relationships into long-term specifying behavior. They are visible from day one, expected to operate confidently before fluency is complete, and to set the standard the rest of the client-facing team is measured against. Key Responsibilities Client Communication & Relationship Ownership • Serve as the primary point of contact for designers, architects, and high-end residential clients across email, phone, and in-person showroom interactions., • Speak and write with clarity, composure, and intention; represent Allied Maker in voice and tone the way a client would expect from a luxury studio., • Hold the room with experienced clients; respond confidently under partial information without guessing, over-explaining, or losing control of the interaction., • Build long-term trust with specifying accounts so Allied Maker becomes a default specification, not a one-off purchase. Sales, Quoting & Order Coordination • Generate accurate, clean quotes and revisions; manage the full lifecycle from inquiry to closed order without items falling through., • Recognize buying signals and move deals forward at the right moment without resorting to pressure tactics., • Discuss price, lead time, terms, and trade with confidence; protect the brand's standards while keeping the client moving., • Coordinate cross-functionally with production, design, and leadership to ensure commitments made to the client are commitments the business can keep. Account Development & Brand Representation • Own a book of trade accounts; deepen those relationships through follow-through, product expertise, and consistent presence., • Represent Allied Maker at showroom visits, trade events, and select client meetings; match the tone of designers and architects in the room., • Identify opportunities to grow specification within existing accounts and surface them to leadership., • Mentor junior client-facing staff; set the bar for showroom and email interactions and reinforce the standard by example. Process, Systems & Follow-Through • Keep client and project information accurately recorded in Allied Maker's CRM and internal systems with support from the Systems Engineer and Client Strategy leadership., • Close loops reliably; nothing slips, nothing requires reminder, and escalations happen at the right time for the right reasons., • Continuously absorb product, materials, pricing, and process information; apply it immediately in live client conversations without repetition., • Handle moments of client frustration with patience and emotional intelligence; protect internal information and understand the difference between what you know and what you should say.Required Qualifications, • 6+ years of client-facing experience in design, A&D, luxury retail, hospitality, gallery, or a comparable environment where standards were high and internalized., • Demonstrated track record managing high-value accounts, complex client relationships, or a quota-bearing book of business., • Professional polish that shows up by nature, not by instruction: voice, appearance, conduct, and written communication reflect the standard of the brand without prompting., • Real phone and in-person presence: warm, composed, articulate; able to hold a room with experienced clients and walk a discerning designer through a complex quote without losing control of the conversation., • Strong written communication with attention to tone, grammar, and clarity., • Sound judgment under partial information: knows when to answer, when to escalate, and when to slow a deal down; does not guess or overcommit., • Composure under pressure: remains calm when challenged on price, lead time, or specification; does not become flustered or hesitant., • Real-time learning style: retains information quickly, applies it immediately, does not require repetition., • Reliability without supervision: consistently on time, present for full hours, comfortable operating within structure rather than testing its edges., • Available 9:00 AM to 6:00 PM, Monday through Friday, on-site in Glen Cove, without scheduling conflicts., • Emotional intelligence and discretion; able to read a room, handle frustration calmly, and protect internal information appropriately., • Proficiency with standard office tools (email, calendar, Google Workspace or Microsoft 365, spreadsheets) and CRM systems.Preferred Qualifications, • Direct experience selling to or working alongside architects, interior designers, and lighting designers., • Background in lighting, furniture, luxury home, or another high-touch design category with experienced specifier audiences., • Experience carrying a quota, an account list, or full ownership of client outcomes in a luxury or trade-driven sales environment., • Familiarity with CRM or project management tools (NetSuite, Salesforce, HubSpot, Wrike, or similar)., • Experience mentoring or setting the standard for more junior client-facing staff., • Personal curiosity about materials, craft, and design — not just professional interest.Compensation & Benefits Allied Maker offers a competitive total-rewards package benchmarked to the Long Island / NYC metro market: • Base salary range: $95,000 – $120,000 annually, commensurate with experience., • Comprehensive medical, dental, and vision insurance., • 401(k) retirement plan with company match., • Paid time off, paid holidays, and paid parental leave., • Employer-paid life and disability insurance; employee assistance program., • Employee discount on Allied Maker products.Work Environment & Physical Requirements, • On-site at the Glen Cove, NY workshop and showroom, Monday through Friday, 9:00 AM to 6:00 PM., • Primarily a client-facing, office and showroom environment with regular presence in client meetings and occasional time on the production floor., • Occasional travel for trade events, key client visits, and showroom representation., • Requires sitting and standing throughout the day, moving between client areas and workstations, and occasional light lifting up to 25 lbs for samples and materials.About Allied Maker Allied Maker is an American design and manufacturing studio creating luxury-crafted lighting fixtures. Based in New York, each piece is made to order by a dedicated team of craftspeople, with a focus on authentic materials, refined form, and enduring quality. The studio operates at the intersection of design, engineering, and manufacturing. Ryden Rizzo leads product design and form. Lanette Rizzo leads design direction, production, and client strategy. Together, they set a standard where design integrity, engineering, and performance are inseparable. Allied Maker is widely specified by leading architects and designers and continues to expand its capabilities while maintaining a singular focus: deliver artisan-crafted, highly engineered, sophisticated yet simple lighting design solutions. Salary Range Annually$95,000—$120,000 USD

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