New York
Job Description Now Hiring: Spa Manager | Hand & Stone – Williamsburg, Brooklyn Be the Right Hand in Wellness. Lead with Heart. Grow with Us. At Hand & Stone Williamsburg, we’re seeking a Spa Manager who is more than just a manager — we’re looking for a business-minded leader, sales coach, and people champion to help us build something exceptional. This is an opportunity to work hand-in-hand with ownership and play a pivotal role in the continued growth and success of a thriving spa in the heart of Brooklyn. If you’re someone who thrives in a dynamic environment, loves developing talent, and has a passion for beauty and wellness, this is the role for you. Spa Manager Performance will be based on the following metrics: Leadership & Team Development • Serve as a right-hand to ownership—partner on strategy, growth, and day-to-day execution, • Train, mentor, and inspire front desk staff and service providers to achieve individual and team goals, • Lead by example in educating clients on our wellness offerings and Lifestyle Program, • Coach your team to confidently sell memberships, upgrades, and retail products, • Oversee front desk operations, scheduling, inventory, and reporting, • Ensure every client receives an exceptional, consistent, and personalized experience, • Build and maintain a passionate team of licensed professionals and spa associates, • Assist with onboarding, scheduling, and ensuring team engagement What We’re Looking For: • 2+ years of management experience (spa, salon, wellness, hospitality, or retail preferred), • Sales-focused mindset with a proven track record of hitting goals, • Knowledge of skincare and massage services (or eager to learn and promote them), • Flexible schedule including evenings and at least one weekend day, • Natural leader, exceptional communicator, and problem-solver Compensation & Benefits: • Salary Range: $50,000 – $70,000 annually (commensurate with experience), • Performance-based bonuses, • KindSmart benefits through ADP including medical, dental, vision, 401(k), and wellness perks, • Employee discounts on services and retail, • Free membership at our location (massage or facial monthly), • Supportive and empowering ownership culture, • Career growth opportunities within the Hand & Stone network