Senior product manager jobs in East Orange, New Jersey - Page 2Crear alertas

Job Description Job Title: Senior Product Manager Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards. The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout. · Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements. · Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements. · Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems). · Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences. · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics. · Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency. · Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools. · Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams. · Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications · 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting. · Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review. · Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design. · Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications. · Experience with voice UX, IVR design, and contact center reporting/analytics. · Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features. · Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners. · Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education · Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. · Master’s degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred. Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g., Salesforce, ServiceNow) and their integration into contact center ecosystems. · Experience designing omnichannel strategies across voice, chat, and digital self-service. · Familiarity with workforce management tools and quality assurance processes for contact centers. · Experience managing cross-market rollouts in multi-state health plans or Blue Cross organizations. Job Type: Full-Time Location: US (Remote/Hybrid – Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / Health Insurance / Digital Transformation / Cloud Contact Centers

Job Description All Star Elite is looking for an efficient & organized Assistant Store Manager to help oversee our American Dream Mall (NJ) location! A Retail Assistant Manager, or Assistant Store Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members. Typical Duties: Assist the store manager in realizing or exceeding determined sales plans and target metric objectives Ensure consistent execution of company’s marketing and visual presentation Set up advertising displays and arrange merchandise on counter or tables to promote sales Train staff on how to drive sales through consistent development of product knowledge and customer service standards Ensure compliance to policies and procedures and report concerns to senior management Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork Required Qualifications: • 2 years of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred), • Experience in an Assistant Store Manager, Store Manager, or Team Supervisor role, • Excellent leadership skills and the ability to work with teams, • Good communication and interpersonal skills towards customers, staff members and store managers, • Open availability (Opening and/or closing shifts, weekends, Holiday seasons), • Must have a reliable mode of transportation upon first date of employment to complete trips to the Bank to submit deposits, • Great attention to detail for purposes of erecting attractive marketing displays, arranging merchandise and maintaining store appearance, • Ability to lift heavy merchandise, walk and stand for long hours

Job Description Hi, we're Nuts.com! Nuts.com is a self-funded, profitable, rapidly growing multi-channel DTC specialty food and wellness company with over 550 people on our team. We're changing the landscape of snacking on nuts, dried fruit, chocolate and more! We planted our roots in Newark, New Jersey during the Great Depression, selling premium nuts on Mulberry Street's open-air market. We've come quite a long way since then, taking our multi-generational family business online in 1999. Even after 96 years, we continue to pride ourselves in expertly sourcing the highest quality foods and treating our customers like family. What's our team like? We're driven, collaborative and entrepreneurial. Energy and passion power our business and we look for candidates who share in that excitement to help us continue to build something special. The role As the Senior Manager, Marketplaces, you will lead Nuts.com's growth across key online marketplaces, with a primary focus on Amazon, Target.com, and Walmart.com. This role will shape and execute the strategy to expand our brand presence, optimize performance, and build scalable operations across these third-party channels. You'll be responsible for developing the commercial, operational, and creative frameworks to ensure sustainable growth and premium brand representation on each platform. Reporting to the Chief Strategy and Sales Officer, you'll work in close partnership with Marketing, Category Managers, and Operations. This is a highly strategic, cross-functional role that combines analytical rigor, creative problem-solving, and strong executional leadership. What You'll Do Own the Amazon Channel Strategy & Execution • Develop and execute the end-to-end Amazon strategy and P&L, including: sales, content, advertising, assortment, and pricing, to drive profitable growth., • Manage ongoing operational execution in partnership with the internal team and external resources (agencies, overseas execution partners, or in-house support)., • Lead bi-weekly Amazon performance reviews, covering key metrics, creative testing, assortment opportunities, promotional plans (e.g., Prime Day, Black Friday), and learnings., • Partner with Marketing and Creative teams to develop a testing roadmap for content, packaging, and ad creative, ensuring brand consistency and insight sharing across channels., • Oversee forecasting, fulfillment by amazon (FBA) inventory management, and replenishment processes to ensure healthy stock levels and minimal disruption., • Contribute to the long-term Amazon roadmap, including resourcing models, agency transitions, and alignment with the broader multi-year company growth strategy. Drive Growth on Target.com and Walmart.com and other current/future marketplaces • Lead expansion efforts and performance optimization on Target.com and Walmart.com, focusing on strategic assortment, pricing, and content optimization., • Partner with Category Managers to ensure assortments reflect consumer trends, meet profitability targets, and align with brand positioning., • Establish scalable marketplace playbooks, ensuring consistent product setup, brand storytelling, and operational excellence across platforms., • Collaborate with Marketing to drive traffic and conversion through platform-native promotions, SEO, and media investments. Forecasting, Operations & Cross-Functional Enablement • Own forecasting and demand planning for all marketplace channels, collaborating with Operations, Supply Chain, and Finance to ensure product availability and accurate projections., • Partner with cross-functional teams to balance inventory priorities across DTC and marketplace channels, ensuring enterprise-wide alignment., • Identify and proactively address operational challenges, such as shipping constraints, algorithm shifts, or channel conflicts, through data-driven solutions and partnership with cross-functional partners., • Support the ongoing evolution of internal processes to improve speed-to-market and operational efficiency. Cross-Functional Rhythm & Governance You will play a key role in defining and facilitating the governance cadence for marketplace management: • Commercial Touch Base (bi-weekly): Align with Merchandising, Marketing, and Creative leads on marketplace opportunities, new SKUs, and promotions., • Operational Stand-Up (bi-weekly): Review forward forecasts, inventory levels, delivery schedules, and upcoming actions., • Strategic Alignment (quarterly): Partner with leadership on Amazon roadmap development, aligning marketplace growth goals to the fiscal gap-closure plan and long-term brand objectives. What You'll Bring • 7–10 years of experience in eCommerce, with at least 4 years directly managing Amazon and other online marketplaces., • Proven success in building and scaling a brand's marketplace presence, ideally with Amazon Seller Central or Vendor Central experience., • Strong analytical, operational, and creative skill set; ability to interpret data and drive decisions that balance brand, performance, and profitability., • Experience leading cross-functional teams and managing external agencies or remote execution partners., • Highly organized with exceptional communication skills; able to distill complexity and drive clarity across functions., • A high-growth and rewarding role in a foundationally strong and rapidly evolving business, • Annual Salary Range: $140,000 - $155,000 plus annual bonus, • Excellent benefits including a 401K Match, • Paid Maternity, Adoption and Paternity leave, • And all the Nuts.com snacks your heart desires + a 40% employee discount EEO STATEMENT Nuts.com is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, immigration status, age, sex or gender (including pregnancy), gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants with disabilities who require assistance or accommodation during the application or interview process should reach out to us at .

Job DescriptionSalary: Lead the strategy and execution of Amazon advertising for national apparel brands guiding a high-performing team, driving growth, and shaping how millions see what we sell. About Lucky 21 Lucky 21 is a fast-growing eCommerce agency representing top national apparel brands on Amazon. We blend data-driven strategy, creative merchandising, and marketplace expertise to deliver sustainable, profitable growth. Were looking for anAmazon Advertising Manager a charismatic, analytical, and decisive operator to head our Amazon advertising department. This is a full-time, in-house role (not remote or agency-based), collaborating daily with our buyers and leading a remote team of six advertising specialists. The Role Youll manage advertising campaigns for multiple apparel brands on Amazon while leading and motivating your team to hit performance goals. Youll set priorities, review data, hold the team accountable, and work closely with buyers to align campaigns with product and seasonal objectives. While your primary focus isAmazon, youll also have visibility into Walmart advertising performance to ensure overall alignment across platforms. Key Responsibilities • Lead, motivate, and mentor a team of six remote ad specialists., • Run daily/weekly check-ins to review metrics and set goals., • Partner with buyers to understand merchandising and advertising needs., • Manage and optimize Amazon PPC campaigns; oversee Walmart metrics., • Analyze data, identify trends, and make fast, informed adjustments., • Report to senior management on performance and opportunities. Qualifications • 3+ years of experience managing Amazon ads (multi-brand or apparel experience preferred)., • Strong command of Helium10; Feedvisor experience a plus., • Proven success leading or mentoring a small ad team., • Skilled communicator and team motivator with strong analytical judgment., • A decisive operator who thrives in a fast-paced, results-driven setting., • Must be able to work full-time on-site in Roselle, NJ (no remote options). What Success Looks Like • Your team hits goals consistently and stays aligned on priorities., • Campaigns deliver profitable growth and high ROI., • You elevate the teams performance and communication daily. Benefits • Paid Time Off, • Medical Insurance, • 401k + Employer Match Optional Video Introduction (Highly Encouraged) Wed love to get to know you beyond your rsum. Record a short (60-second max) Loom or YouTube video introducing yourself and sharing what excites you about leading Amazon advertising teams in the apparel space. Applicants who include a short video introduction will receive priority review.

Job DescriptionJob Title: Senior Product Manager – Salesforce CRM Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a Senior Product Manager to lead the strategic vision, product roadmap, and enterprise adoption of Salesforce CRM and Analytics across our healthcare payer ecosystem. This role will serve as the bridge between business strategy and technology delivery—driving platform optimization, data-driven decision-making, and customer engagement across Sales, Service, and Care Management functions. You will work cross-functionally with business stakeholders, data teams, engineering, and Salesforce developers to define and deliver scalable, compliant, and actionable solutions across Salesforce Sales Cloud, Service Cloud, and CRM Analytics (formerly Einstein Analytics). The ideal candidate brings strong experience in Salesforce strategy and governance, exceptional data fluency, and a deep understanding of healthcare payer operations. Key Responsibilities · Define and own the Salesforce CRM and Analytics product strategy aligned with enterprise objectives, focusing on payer-specific use cases (e.g., provider engagement, member support, care management, sales enablement). · Translate business priorities into a clear Salesforce product roadmap, including data modeling, advanced reporting, dashboarding, and analytics solutions. · Lead platform governance and standards, ensuring consistency, scalability, and alignment with security, compliance (e.g., HIPAA), and enterprise architecture. · Oversee development of advanced dashboards, reports, and storytelling features in Salesforce CRM Analytics, leveraging SAQL, lenses, and datasets to support executive and operational decision-making. · Partner with business and technical stakeholders to gather requirements and prioritize high-impact use cases across Sales, Service, and Operations. · Lead strategic data integration initiatives, ensuring seamless connectivity between Salesforce, Snowflake, legacy systems, and external data sources. · Collaborate with Salesforce developers and architects to define scalable solutions using Apex, LWC, SOQL, Async Apex, Visualforce, and automation tools (Flows, Process Builder). · Champion data governance, access control, and compliance policies on the Salesforce platform, working closely with InfoSec and Data Privacy teams. · Establish and track key KPIs and adoption metrics, ensuring continuous improvement in platform usability, data quality, and reporting accuracy. · Serve as a thought leader on CRM analytics and Salesforce innovation, identifying opportunities to leverage emerging features, AI capabilities, and platform enhancements. Required Qualifications · 7+ years of product management or platform ownership experience, with at least 4 years focused on Salesforce CRM and analytics in a large enterprise environment. · Experience in healthcare payer organizations with a strong understanding of payer business processes (e.g., member engagement, provider contracting, care coordination). · Proven track record of leading cross-functional teams to deliver enterprise-grade Salesforce solutions, including Sales Cloud, Service Cloud, and CRM Analytics. · Proficiency in Salesforce CRM Analytics (SAQL, dataflows, lenses, datasets, and dashboards), as well as a solid grasp of data visualization best practices. · Hands-on understanding of Salesforce configuration and customization tools, including Apex, LWC, Flows, and security/sharing settings. · Deep understanding of data modeling, ETL processes, and CRM data integration with systems like Snowflake or other third-party platforms. · Strong communication, stakeholder engagement, and executive presentation skills. · Experience implementing and maintaining Salesforce platform best practices, with a focus on scalability, compliance, and governance. Preferred Qualifications · Salesforce certifications (e.g., Salesforce Certified Administrator, Platform App Builder, or CRM Analytics & Einstein Discovery Consultant) · Familiarity with payer-specific analytics use cases, including risk stratification, member segmentation, or provider network performance. · Experience managing Salesforce COEs (Centers of Excellence) or participating in platform governance boards. · Exposure to AI/ML capabilities within Salesforce CRM Analytics or roadmap planning for advanced predictive models. Education · Bachelor’s degree in Computer Science, Data Science, Business, or Healthcare Administration required. · Master’s degree or equivalent experience in Product Management, Health Informatics, or Data Analytics preferred.

Job Description Office Location: Jersey City, NJ About Futu US Inc.: Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU). Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience. Here's a closer look at our key entities: • Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally., • Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise. About the Role: We are looking for a highly skilled and driven Director of Influencer Marketing to oversee and guide our channel expansion team, including influencer partnerships. You will be responsible for building and optimizing the company's channel system in target markets to achieve customer growth and market share expansion goals. You need to possess excellent market analysis skills, strategic planning abilities, and team management capabilities, along with proven experience in driving business growth. As the primary liaison between our company and strategic partners, you will work collaboratively with internal teams (including growth operations, marketing, and product) to ensure alignment and deliver exceptional value to our partners. You will also conduct market analysis to identify trends and insights that influence our channel strategy, enabling us to stay ahead of the competition. With a deep understanding of cultural nuances and business practices in different regions, you will navigate the complexities of international and regional partnerships and support our team in executing effective market cooperation strategies. If you are a strategic thinker and team manager, passionate about building long-lasting partnerships, and eager to make a positive impact on a global business scale, we look forward to hearing from you! Responsibilities: • Create and implement detailed strategies to expand our presence across multiple channels and markets, such as YouTube, Twitter, and Reddit., • Identify new partnership opportunities, negotiate, and establish strategic partnerships with various channel partners., • Manage and maintain relationships with existing partners, ensuring satisfaction and expanding the distribution network, including online and offline channels, to enhance brand awareness and market coverage., • Collaborate with cross-functional teams to align marketing, growth operations, and product initiatives with partner needs., • Analyze market trends and partner performance metrics to inform decision-making and optimize partnerships., • Manage the channel expansion budget, ensuring effective resource allocation and maximizing return on investment., • At least 8 years of experience in market channel management (KOL/Influencer Management, Corporate partnerships, and offline promotion), with over 3 years in team management; finance industry experience is preferred., • Deep understanding of international market environments and cultural business practices, with a rich network of local channel resources and partner bases., • Excellent business acumen and market analysis skills, with the ability to quickly adapt to market changes, interpret complex data, derive actionable insights, and formulate corresponding strategies., • Strong leadership and team management skills, capable of motivating and leading the team to achieve goals., • Outstanding negotiation and communication skills, including written and verbal, with the ability to effectively communicate with partners at various levels, both internally and externally. What we offer: • Comprehensive Paid Medical Benefits: We prioritize your health with a robust medical benefits plan that covers you and your dependents, • 401k Employer Contribution: We match your contributions to help you grow your retirement savings, • Generous Paid Time Off & Paid Holidays: Take the time you need to recharge and pursue your passions with our generous paid time off policy, • Opportunities for Professional Growth & Development: Invest in your future through hands-on learning, skill-building, and cross-functional work, • Performance Based Bonuses: Your hard work deserves recognition! Enjoy performance-based bonuses that reward your contributions to our team's success Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. Warning about fake job posts: Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Job DescriptionSalary: 15.13 CLIENT SERVICES TEAM Short Hills, NJ Reports To: Studio Manager Employment Status: Part Time/Non-Exempt KEY RESPONSIBILITIES • Greet and engage clients in a positive and friendly manner, • Provide the highest level of client/customer service and hospitality to all clients/prospective clients, • Share pricing and class information with prospective clients, • Deliver Megaformer machine demos to new clients, • Complete studio tours with new clients, • Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience, • Ensure complete knowledge of Mariana Tek system, • Assist Management with day-to-day operations of the studio, • Ensure prompt response to studio emails; notify Studio Manager if needed, • Understand SLT product knowledge, policies and procedures for retail operations, • Complete basic Megaformer machine maintenance, • Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience, • Assist in retail inventory at the end of the month, • Complete opening and/or closing checklists, • Perform other studio duties as needed QUALIFICATIONS • Mariana Tek software experience a plus, • Leadership experience a plus, • Must have superior customer service skills, • Must have excellent interpersonal skills and a service-oriented outlook, • Must be highly organized, • Ability to work independently as well as on a team, • Should have a strong ability to communicate clearly with team members, clients and senior management, • Must be able to move and/or lift heavy items, up to 50 lbs. WORK REQUIREMENTS • Must be available to work:, • Minimum of three shifts per week; minimum 4 hours each, • Ability to work flexible hours; early morning/late night/ weekends, • Some holidays (open year-round) SLT actively seeks a diverse applicant pool in order to build the strongest possible team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionThe Opportunity: Working at Sitetracker as a Senior Project Manager, you won’t just oversee timelines—you’ll drive enterprise-level impact. This role is at the heart of aligning strategic goals with project execution, ensuring that initiatives deliver measurable business value across global teams. You’ll lead complex, cross-functional projects that span departments and time zones, breaking down silos and driving alignment among diverse stakeholders. This high-visibility role requires you to take complete ownership of every project outcome, from initiation to successful delivery. You are the ultimate driver of success, ensuring that all aspects align to achieve the desired business value and customer success criteria. Success hinges on your proactive approach to anticipating challenges, mitigating risks, and driving internal and external party behaviors towards shared goals. Governance and project health is the priority. With a focus on delivery, reporting, and resource optimization, you’ll act as the trusted link between strategic vision and operational delivery. This is a rare chance to own high-visibility programs, work directly with executive leadership, and help shape the future of our enterprise PMO practices. For high-performing project leaders, this is a career-defining platform—offering exposure and autonomy. What You’ll Do: You’ll lead high-impact, cross-functional projects from start to finish—keeping them on time, on budget, and aligned with global business goals. You’ll turn strategy into action by building clear plans, proactively managing risks, and driving results that deliver real business value. You’ll be intimately familiar with project contracts to understand the impact of scope changes, subscription changes, and levels of effort. You’ll be the go-to connector across teams, breaking down silos and keeping stakeholders aligned across time zones. You’ll own governance and reporting, provide sharp updates to execs, and ensure every project meets PMO standards. You’ll hold internal cadences with all parties related to the customer including post project resources to optimize for onboarding and long term customer success. Your proactive engagement will be key to fostering collaboration and ensuring smooth transitions. You’ll improve how we deliver, standardizing tools and processes to boost efficiency and visibility. You'll ensure our customers are set up for long-term adoption and success on the Sitetracker platform, all while rigorously maintaining project budget and timelines. The Skills You’ll Have: Strategic Project Management Proven ability to lead multiple complex, cross-functional software implementations across enterprise and SME customers in our Americas region using both agile and waterfall methodologies. Expert in aligning project execution with strategic goals—turning vision into actionable plans, managing scope, contracts, and change orders, and owning results from initiation to post-launch. Quickly assesses urgency and impact across competing priorities to reallocate resources and ensure timely, high-quality delivery. Drives governance through clear accountability, issue/risk mitigation, and proactive status reporting—delivering insight-driven updates and recommendations to C-level stakeholders. Leverages KPIs and business impact metrics to guide decision-making and demonstrate project ROI to executive audiences. Builds trusted relationships with senior executives and tailors communication to align project updates with business priorities. Stakeholder & Relationship ManagementBuilds trusted relationships with internal and external stakeholders by deeply understanding their goals, pain points, and communication preferences. Skilled in identifying and mapping stakeholder landscapes—executives, business users, technical teams, and vendors—to ensure alignment and sustained engagement. Leads with influence, not authority, using data-driven insights to manage expectations, articulate trade-offs, and unify misaligned teams. Creates a collaborative project environment that promotes transparency, shared ownership, and long-term stakeholder partnerships. Navigates strained relationships or at-risk projects with calm, credible communication and a solution-oriented mindset. Technical Aptitude & Operational RigorFluent in enterprise software concepts including Salesforce cloud architecture, custom development, integrations, and data migration—enabling confident collaboration with engineers, architects, and product teams. Reads and interprets technical documentation, APIs, and architecture diagrams to validate feasibility and identify risks early in delivery. Proficient in using tools like Jira, Confluence, GitHub, Excel, and PowerPoint to drive execution, track progress, and surface insights that inform decisions. Understands data models, relational databases, and reporting tools to process complex project data and generate real-time dashboards for monitoring and reporting. Process OptimizationIdentifies inefficiencies, bottlenecks, and redundancies in workflows, driving structured improvements to streamline delivery and enhance user experience. Facilitates cross-functional workshops and discovery sessions across time zones to co-design scalable, future-state processes. Balances global standardization with regional or legal customizations—tailoring rollout approaches based on each country’s change-readiness level. Introduces delivery frameworks and toolkits that enable consistent execution and repeatable success across projects. Champions continuous improvement through feedback loops and retrospective analysis to enhance delivery practices and customer adoption over time.Within 90 Days, You’ll: • Establish a comprehensive understanding of the Sitetracker’s operational, technical, and customer’s landscape to align software implementation goals with business priorities., • Understand current project readiness (tools, resources, teams, timelines) and identify major risks, gaps, and dependencies across projects., • Build relationships with executive stakeholders, regional leaders, and key cross-functional teams to ensure support from the relevant stakeholders for the project success., • Learn and begin applying Sitetracker’s delivery methodology, including its governance framework, cadence structure, and success metrics., • Deliver an executive-level presentation on early insights, budget, issue/risk mitigation strategies, and implementation timelineWithin 180 Days, You’ll:, • Successfully launch and complete at least one full implementation, demonstrating measurable value aligned with customer and business goals., • Optimize implementation processes by introducing standardization in each step of the project development life-cycle., • Drive a data-driven feedback loop across teams to continuously refine implementation quality, user engagement, risk response, and team performance., • Secure high satisfaction ratings from regional stakeholders, ensuring alignment with business objectives and addressing region-specific nuances., • Build trust and alignment with C-level executives and other stakeholders, tailoring communication to each while managing expectations and project trade-offsWithin 365 Days, You’ll:, • Lead the successful end-to-end implementation for at least 3 projects across all planned regions, including one complex enterprise Salesforce deployment with integration/custom dev components with documented ROI and executive endorsement., • Achieve and exceed target KPIs for system adoption, operational efficiency gains, and end-user satisfaction across all regions., • Standardize end-to-end project delivery and governance framework, enabling consistent execution, stakeholder engagement, and post-deployment value realization across projects across regions., • Serve as strategic advisor to executives, influencing roadmap decisions, identify expansion opportunities, and new business initiatives using insights from analytics, retrospectives, and post-mortems.

Job DescriptionSauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains. We are looking for a Customer Success Manager (CSM) to help secure the long-term success of our restaurant partners. You will provide support throughout their entire life cycle from onboarding, to adoption, to retention. This role is essential to ensuring that our customers have a world-class experience and opportunities to further develop their business.The Sauce CS team is the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, data and deep product knowledge. We’re empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans. The passion we have for the Sauce mission makes it easy to be obsessed with our customers. This role is remote and reports to the Director of Customer Success. What You'll Do • Own & Grow Your Book of BusinessManage a portfolio of NYC-based restaurant partners, owning adoption, health, renewals, and net revenue retention (NRR)., • Forecast renewals and expansion accurately, consistently hitting or exceeding quarterly targets., • Identify upsell, cross-sell, expansion, and referral opportunities, partnering with Sales to close., • Drive Adoption, ROI & RetentionLead onboarding reinforcement, ongoing enablement, and change management for operators and their teams., • Clearly translate Sauce’s impact into “orders gained,” “fees avoided,” and “profit protected.”, • Conduct data-driven QBRs, health checks, and in-person visits to reinforce value and uncover growth opportunities., • Be the Voice of the CustomerGather structured and unstructured feedback from restaurant partners., • Identify trends, diagnose root causes, and escalate insights to Product and Operations to improve the platform and customer experience., • Serve as a senior-level escalation point for high-impact or time-sensitive issues, ensuring fast resolution and clear communication., • Lead Cross-FunctionallyPartner closely with Onboarding to ensure smooth go-lives and early success., • Collaborate with Support, Sales, Marketing, and Leadership to share playbooks, best practices, and voice-of-customer insights., • Contribute to the evolution of CS processes, metrics, and playbooks as Sauce scales.What Sets You Up For Success, • 5+ years of experience in Customer Success, Account Management, or Strategic Partnerships (SaaS preferred)., • Experience managing restaurant, hospitality, or multi-location SMB accounts is strongly preferred., • Strong understanding of off-premise ordering, delivery logistics, and restaurant unit economics., • Comfortable working in Salesforce, HubSpot, or similar CRMs, and fluent in Excel/Google Sheets for KPI analysis., • Confident, consultative communicator who can coach busy operators in person and over Zoom., • Highly organized, data-driven, and proactive—you anticipate issues before they become problems., • Comfortable traveling ~40% locally within the NYC market for onsite visits and relationship building., • Passion for helping local businesses grow and win., • Knowledge of Hebrew is a big plus.What We Offer, • Strong & Competitive Compensation Package, • Company-Sponsored Insurance Package (Health, Dental, Vision, Mental Health), • Paid Parental Leave, • Flexible Work Environment

Job Description About Us At Tate, we are passionate about everything we do. Tate has been recognized worldwide as an industry leader in the development and manufacture of data center infrastructure solutions, for over 50 years. We have expanded our manufacturing footprint across the US, Europe, Canada, and Australia and are excited to have opened a new 287,000 sq. ft. manufacturing site in St. Paul, Virginia. Tate, part of Kingspan’s Data and Flooring Division, is one of Kingspan’s five divisions operating in the Americas, EMEA, and APAC. Tate is one of the world’s largest raised access floor manufacturers delivering flooring solutions for some of the most prestigious buildings in the world. While also supporting the high-growth data center sector with cutting-edge infrastructure solutions that aim to improve the construction, operation and sustainability of Data Centers. About the Role The Project Manager is responsible for post-sales coordination, implementation, control, and completion of projects, while remaining aligned with strategy, commitments, and goals of the organization. What You’ll Do • Manage the installation of Tate products (e.g., Containment, Manifolds, Ceilings, Raised Floor systems) on construction sites across various regions., • Serve as the primary on-site liaison between Tate, contractors, and clients., • Coordinate with internal teams including engineering, logistics, and manufacturing to ensure timely delivery and installation., • Review construction drawings and specifications to ensure alignment with project scope., • Conduct site inspections and quality checks to ensure compliance with Tate standards and safety protocols., • Resolve field issues promptly and effectively, escalating when necessary., • Maintain accurate project documentation including schedules, reports, and change orders., • Support commissioning and handover processes for completed installations. Additional Expectation • Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy., • Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands., • Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System. Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service. What You’ll Bring • Bachelor’s degree in construction management, Engineering, or related field preferred; equivalent experience considered., • Ability to travel to job sites as needed. 30%-40% Travel Required, • 3+ years of experience in construction project management or site supervision., • Familiarity with raised access flooring systems, containment solutions, or similar infrastructure products., • Strong understanding of construction site safety, scheduling, and subcontractor coordination., • Ability to read and interpret architectural and mechanical drawings., • Excellent communication and problem-solving skills., • Proficiency in project management tools and Microsoft Office Suite. What You'll Get • Pay range: $70,000 USD to $110,000 USD. This role is eligible for a discretionary bonus., • Career Scope and Advancement: As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally., • World of Wellness Philosophy: We empower you to take charge of your health and well-being. You’ll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a “Health Advocate.” We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness., • Corporate Social Responsibility: Through Planet Passionate we are determined to reduce our manufacturing carbon (CO2e) emissions to as close to zero as technically possible, together with halving carbon intensity in our primary supply chain. We are very involved in our community, and you will have ample opportunities to support us, in creating a better world., • Skills Development: Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted – allowing you to be more versatile and develop a broader skill set., • Mentorship and development: At Tate, we don’t believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future., • Culture: We have a great team culture, highly collaborative, supportive and social. Together we innovate, collaborate, take ownership and strive for excellence. Stay connected with us on LinkedIn for insights into life at Tate. Join us in our mission to make a difference through exceptional solutions. Tate Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics. We are committed to providing reasonable accommodations to qualified individuals with disabilities. Employment may be contingent upon completion of post-offer requirements in accordance with applicable law. #IND123 #ZR

Job DescriptionDescription: Summary/Objective A Head Barista is responsible for upholding the standard of quality of the Bluestone Lane coffee and beverage program within their home store. The Head Barista is a positive influence over other baristas and strives for the highest of standards in drinks, local interactions, attitude and brand ambassadorship. The Head Barista acts as a role model in their own drink quality, local interaction and food preparations while also taking significant responsibility for on the job training and education of their teammates in store. The Head Barista is responsible for all aspects of the coffee menu in full in their assigned store as well as strong support for their relevant manager. This role follows the Steps of Service to maximize sales while providing a high level of customer service. The Head Barista serves our locals and runs drinks to tables Monday through Friday. The Head Barista is a cross-functional role and rotates off the machine with responsibility for POS and take-away orders working alongside their Server Teammates. Positioning: The Head Barista is cross-functional and positioned either behind the machine when assigned, at the POS, or on the on the café floor so that they are accessible and within eyes reach of our local Essential Functions/Responsibilities: Ownership: ? Store level extension of Education team; coffee/beverage quality and processes gatekeeper for café ? Teamwide holistic education and training of coffee product & coffee/beverage program ? Face of Bluestone Lane coffee to locals & teammates ? Manages coffee related equipment and tool cleaning and maintenance (daily cleaning and periodic maintenance) ? Inventory management of coffee and coffee-related product Spend through Service: ? Deep understanding of the menu in order to educate and excite local ? Services tables with focus on upselling food & beverage. Keen eye to refill beverage at right time ? Comes around the machine to personally deliver drinks to locals ? Engages and attend Monthly Head Barista meetings ? Upskills teams and initiates training and accreditation requests for teammates when needed Head Barista – Cafes 07.2019 Page 1 of 3 happiness ambassador – fair go – ride the wave - mateship ? Out of LA and NY – One senior HB to facilitate accreditations upholding BL coffee quality and hospitality philosophies. ? With Manager, responsible for upskilling team and initiating training and accreditation requests when needed ? Train, educate and acclimate new baristas into store and BL system Human Connection: ? Serves as Teammate rotating off machine to run POS, serve locals, clear tables & process takeaway ? Locals focused, interacting and servicing locals with beverage needs ? Sets tone in store with recognition and connection with locals – name, face & order every time ? Builds relationships and human connection through personalization and conversation ? Provides input to GM/Ops in selection and hiring of new baristas ? Attends regular calibration sessions with Education team (1 every 6-8 weeks, ability to travel may be needed) Premium Broad Product: ? Contributes to and builds upon innovations which assist workflow and operations in store and speed of service ? Zenput inputs such as monthly staffing reports to Education team, monthly coffee and process audits & ownership of store achieving correct extraction via daily dial in ? Focus on coffee, beverage product and workflow systems of each barista within the team while providing a positive influence in upholding BL standard of hospitality. ? Coffee product rotation, ordering and quantity management following standard operating procedures (i.e. coffee used within 3 weeks of roast for beverage preparation, Retail coffee no older than 7 days on shelves) ? Minimizes waste – ensure proper ordering Beautiful Spaces: ? Ensures bar and workspace are always clean and fully functioning ? Speed of service – provide quality product with speed and accuracy ? Maintains grooming guidelines as all times ? Shift leader who assists General Manager to direct and manage live labor; ensures operational excellence in absence of GM Measures of Success: ? Cross-functional operations -flexible and agile moving from machine to serving local – service focused and quality driven ? Baristas in training are ready for test within 30 days of employment ? Pipeline of Baristas ready for accreditation ? Knows locals’ name & order – provides genuine escape by delivering great service ? Good communication & working environment with Servers – working together to service local efficiently and effectively ? Consistent coffee quality from all baristas in the café ? Reduces coffee waste Requirements: