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The ServiceNow Manager will also be responsible for maintaining and enhancing existing ServiceNow applications, as well as troubleshooting and resolving any issues that arise. The ServiceNow Manager is responsible for the design, development, and implementation of complex ServiceNow solutions.

Job Description Need App Technical Specialist functioning as a Technical Business Analyst to work with DOL to identify and document existing paper-based workflows that can be streamlined and automated in the Service Now system. Must have workflow / config experience. Looking for an Application Technical Specialist functioning as a Technical Business Analyst to work with DOL staff to identify and document existing paper-based workflows that can be streamlined and automated in the Service Now system. The resource will also be responsible for identifying reports, SLAs, and KPIs. Note: this is a position requiring Technical knowledge and experience in configuring ServiceNow. Must have experience creating and automating workflows in ServiceNow. Position is hybrid, requiring on-site work 2-3 days per week. The agency can be flexible with on-site work down the line. There is a strong likelihood of an extension. Excellent effective communication skills, including listening, written, and verbal, are required. Background: Currently, the NJDOL is using BMC Footprints for Help Desk and service request tickets but needs to expand the tools use to automate many existing workflows. Most workflows are paper-based, and those that are not are managed via email. Need: The Resource is Required to: Meet with various parties involved in each process to document current activities. Assess and determine if these activities can be streamlined. Gain consensus on the streamlined approach and build these processes into ServiceNow. Identify reports, SLAs, and KPIs to measure performance and timeliness. Possess an understanding of available business rules, triggers, criteria, and actions to construct these workflows' automation effectively. Knowledge and Years of Experience ITIL/Service Management 2 years Service Now, Footprints, or other ITSM tools experience 2 years Knowledge of the available types of rules and the triggers, criteria, and actions that are used to construct automation of the standard, repetitive actions that occur in a business environment 2 years Required Skills and Years of Experience: Overall technical business analyst experience 7 years Experience with Service Management (Service Now preferred or similar IT Service Management tools) 2 years Experience in automating workflows in a Service Management application 2 years Strong technical problem-solving skills experience 2 years Experience communicating complex concepts to technical and non-technical stakeholders 2 years Desired Skills: Knowledge of Service Now to automate workflow management 1 year Process improvement experience 1 year Ability to identify value-added steps and eliminate non-value-added steps in workflows 1 year Experience identifying and establishing KPIs and reports 1 year Education: Bachelors Degree or equivalent certification

Demonstrated strong technical skills in Microsoft and ServiceNow technologies. ServiceNow and ITIL certifications preferred.

Job Description * Job Opportunity: Technical Specialist - Senior (766377) Location: Raleigh, NC Duration: 12 months (with option for extension) Work Arrangement: Remote until all staff return to onsite work; onsite presence required thereafter. Equipment Pickup/Return: Candidates must pick up equipment onsite on the first day and return it on the last day at their own expense. Position Overview Our client, NC DIT-Transportation, is seeking a highly skilled Technical Specialist - Senior to join the Account Management Team for a 12-month engagement. This lead role involves ticket assignment, training, queue management, and daily reconciliation with HR data. The ideal candidate will have advanced expertise in account management, Active Directory administration, and IT security, with a proven ability to resolve complex technical issues and lead team efforts. Key Responsibilities • Account Management & Administration:, • Manage daily deactivation and leave of absence (LOA) reports from NCDOT Human Resources, ensuring parallel ServiceNow requests are processed., • Perform queue management to ensure timely and accurate ticket resolution., • Assign daily tickets and train Account Management staff on team processes and procedures., • Administer accounts across nine systems, including Microsoft Active Directory, AvePoint, Cayosoft, N Admin Mail Portal, Apple Management Console, Online Directory, and ServiceNow., • Technical Expertise & Problem Resolution:, • Independently resolve issues through advanced system analysis and troubleshooting., • Document incidents and resolutions in ServiceNow, providing weekly status reports to management., • Analyze and assess client needs to develop effective, tailored solutions., • Security & Compliance:, • Implement NCDOT and NCDIT security policies to protect data from unauthorized access, alteration, or destruction., • Ensure compliance with NCDIT Security Office requirements and standards., • Project Management:, • Lead projects by directing team efforts, integrating individual skills, and providing status updates to management., • Documentation:, • Develop and maintain comprehensive documentation for all processes and procedures, aligning with Operational Level Agreements (internal) and Service Level Agreements (external)., • Review documentation annually to ensure accuracy and relevance. Required Qualifications Advanced level resource with specialized knowledge and experience in account management administering Active Directory. Required 3 Years Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain organization. Required 3 Years Advanced knowledge of appropriate security measures of the organization. Required 3 Years Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients. Required 3 Years Ability to analyze and assess client needs to develop effective and appropriate solutions. Required 3 Years Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction. Required 3 Years Analysis of technical and user documentation for technical assistance and support Required 3 Years Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters. Required 3 Years Demonstrates strong analytical and problem-solving skills w/ ability to diagnose and resolve highly visible production incidents methodically. Required 3 Years Demonstrates initiative in solving problems associated with projects and daily work. Required 3 Years By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.

The ServiceNow Manager will also be responsible for maintaining and enhancing existing ServiceNow applications, as well as troubleshooting and resolving any issues that arise. Accountable for ServiceNow Integration support and lifecycle management for new and existing ServiceNow Integrations. The Se

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

The ServiceNow Manager is responsible for the design, development, and implementation of complex ServiceNow solutions. Accountable for ServiceNow Integration support and lifecycle management for new and existing ServiceNow Integrations. The ServiceNow Manager will also be responsible for maintaining

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Operating as one of the region’s largest mechanical contractors, and serving customers in a wide range of industries, including education, chemical, food & beverage, health care, water & wastewater treatment, oil & gas, paper, power and transportation.This family-owned company has experienced year

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Healthcare Business Data Analyst.This role is designed to enhance the efficiency and impact of our work by improving data quality, transforming data into actionable insights and automating processes that support strategic decision-making.You will be embedded in a cross-functional environment, workin

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Leading and managing projects:.Overseeing the entire project lifecycle, from initiation to closure, including defining scope, planning, executing, and monitoring.Effectively communicating and collaborating with various stakeholders, including clients, development teams, and senior leadership.Budget

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Are you looking for a seasonal opportunity with flexible hours and competitive pay? Join our team as Seasonal Delivery Driver! We're seeking responsible and motivated individuals to ensure timely deliveries of packages, food, or retail items to our customers during peak demand periods.Safely operate

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Delivery Drivers at Whole Foods are key team members responsible for the distribution of products promptly to our customers.Drivers will ensure that items are delivered safely and on time to the correct destinations.Load, transport, and deliver items to clients or businesses in a safe, timely manner

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Join our dynamic and fast-growing team, where you'll have the opportunity to lead impactful projects and drive meaningful change in our warehouse operations.At our company, we value innovation, efficiency, and employee growth.You'll collaborate with passionate professionals dedicated to operational

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Our client has a Global Digital Project Manager opportunity!.Digital Project Manager (Offshore Experience Required).Month W2 Contract (Potential for Extension), No C2C.We are seeking a Digital Project Manager with 8+ years of experience to support a high-volume, fast-paced digital production environ

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Spiezle Architecture is a 100% employee-owned firm! When you join Spiezle as an employee-owner, this is YOUR Company.By nature, employee ownership reinforces our culture of transparency and helps fuel our entrepreneurial spirit.As a leading architectural design firm, we collaborate with our clients

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Leading and managing projects:.Overseeing the entire project lifecycle, from initiation to closure, including defining scope, planning, executing, and monitoring.Effectively communicating and collaborating with various stakeholders, including clients, development teams, and senior leadership.Budget

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Required Knowledge, Skills & Abilities:.Proven experience with integrated SAP finance supply chain processes including WBS elements, Projects, Cost Centers, Profit Centers, GL Accounts, Statistical Key Figures, Supplier, Material and Customer.Knowledge of SAP ERP meta data and master data concepts.U

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Deliver the orders placed at our location to different addresses in our delivery area with a smile.Inform on new product and services.Should be able to answer telephone, and handle customer's concerns if any at their door.Tend t Delivery Driver, Delivery, Driver, Restaurant.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Required Knowledge, Skills & Abilities:.Proven experience with integrated SAP finance supply chain processes including WBS elements, Projects, Cost Centers, Profit Centers, GL Accounts, Statistical Key Figures, Supplier, Material and Customer.Knowledge of SAP ERP meta data and master data concepts.U

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Northstar Environmental Services, LLC is growing and looking to hire future leaders to bolster and support our continued growth.We are seeking a detail-oriented and experienced Project Estimator / Manager / Engineer to join our dynamic team.The ideal candidate will have a strong background in constr

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Location: Lawrence Township, NJ (50% onsite).Duration: 12 months initial (potential extension/potential right to hire).Experience as a Scrum Master, with a proven track record of successfully delivering software development projects.Pharma GxP software development experience preferred.Agile Expertis

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

VP, Business Solutions Manager.Old Republic Specialty Insurance Underwriters (ORSIU).Yardley, PA/Hybrid, 3 days in-office or Remote.Old Republic International Corporation (ORI), which traces its beginning to 1923, is a Fortune 500 company and one of the nation's 50 largest shareholder-owned insuranc

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Ready to build a career with a company thats leading the foodservice industry?.RETENTION BONUS FOR ELIGIBLE NEW HIRES!.K, life insurance, strong safety culture, and much more! Excellent local leadership.When you first join the team, you may be placed on call.Safely drive trucks to customers and meet

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Are you looking for a seasonal opportunity with flexible hours and competitive pay? Join our team as Seasonal Delivery Driver! We're seeking responsible and motivated individuals to ensure timely deliveries of packages, food, or retail items to our customers during peak demand periods.Safely operate

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Are you looking for a seasonal opportunity with flexible hours and competitive pay? Join our team as Seasonal Delivery Driver! We're seeking responsible and motivated individuals to ensure timely deliveries of packages, food, or retail items to our customers during peak demand periods.Safely operate

Are you looking for a seasonal opportunity with flexible hours and competitive pay? Join our team as Seasonal Delivery Driver! We're seeking responsible and motivated individuals to ensure timely deliveries of packages, food, or retail items to our customers during peak demand periods.Safely operate

Are you looking for a seasonal opportunity with flexible hours and competitive pay? Join our team as Seasonal Delivery Driver! We're seeking responsible and motivated individuals to ensure timely deliveries of packages, food, or retail items to our customers during peak demand periods.Safely operate

Job Description: Are you looking for a seasonal opportunity with flexible hours and competitive pay? Join our team as Seasonal Delivery Driver! We're seeking responsible and motivated individuals to ensure timely deliveries of packages, food, or retail items to our customers during peak demand peri

SWDS Driver are responsible for delivering products to customers from Sherwin-Williams stores using Company vans or pick-up trucks.Drivers ensure deliveries are complete, packed correctly, and safely delivered to the correct customer.Drivers are accountable for customer satisfaction and for transpor

Patient Service Technician Local Delivery Driver.Patient Service Technician and become a vital part of our mission to improve lives through home-based medical care.In this role, you'll deliver and set up respiratory and durable medical equipment for patients in your local communityproviding hands-on