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Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: • 12+ years' experience with software development, design, and architecture, • Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred)., • 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions, • 8+ years' experience in Agile practices, building software in an enterprise environment., • ServiceNow Certified Implementation Specialist and Certified Application Developer certifications., • Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules., • Strong expertise in ServiceNow scripting, workflows, and integrations., • Deep enterprise architecture experience, including technical, business, security, and data architecture, • The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results., • Strong capability & ability to drive stakeholder & relationship management with all partners, • ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist., • Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps)., • Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements., • Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: • Proven ability to work cross-functionally with teams to deliver successful projects., • Excellent problem-solving skills and ability to think critically., • Strong written and verbal communication skills and client facing skills., • Strong organizational skills with the ability to multitask and prioritize multiple priorities., • Work independently with minimal direction., • Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.

Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities • Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules, • Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders, • Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes, • Lead technical aspects of project delivery and solution delivery for engagements, • Provide technical leadership on best practice for ongoing support of ServiceNow, • Lead the configuration and development of modules to meet customers' business outcomes and requirements, • Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer, • Guide and provide required oversight/training for the customer's system administrators throughout the engagement, • Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow, • Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform, • Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform, • Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution, • Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform, • Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules, • Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments, • Support sales and pre-sales activities as required, • Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM, • Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes, • The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's, • Assist SHI teams in managing project timelines and customer expectations, • Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members, • Attend, support and represent SHI at conferences and events, • See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM, • Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations, • Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning

Freelance Sales Director Global Technology Staffing & Remote Workforce Location: United States Experience: 8+ Years People Prime is a global talent solutions company specializing in helping organizations build high-performing technology teams through Remote hiring, Staff augmentation, and Offshore delivery models. Headquartered in India, People Prime connects companies worldwide with highly skilled technology professionals across emerging and advanced digital domains. We enable organizations to scale faster by providing access to a curated network of experienced engineers, AI specialists, data professionals, and technology consultants who can work remotely or as part of distributed global teams. People Prime focuses on enabling companies to hire high-quality remote technology talent from India, one of the world’s largest and fastest-growing technology talent markets. Through our strong recruitment ecosystem and technical screening process, we provide organizations with access to professionals across a wide range of digital and enterprise technologies. • Artificial Intelligence & Machine Learning: Machine Learning Engineers: Generative AI Engineers: Prompt Engineers: Natural Language Processing (NLP) Specialists: Computer Vision Engineers: AI Model Training & Fine-Tuning Experts, • Data Engineering & Analytics: Data Engineers, Data Architects: Data Scientists: Big Data Specialists, Data Platform Engineers: Analytics & BI Professionals, • Cloud & DevOps: Cloud Architects (AWS, Azure, GCP): DevOps Engineers: Platform Engineers, Kubernetes Specialists: Infrastructure Automation Experts, • Software Engineering: Full Stack Developers: Backend Engineers: Frontend Engineers: Mobile Application Developers: Microservices & API Developers, • Enterprise Platforms: SAP Consultants: Salesforce Experts: ServiceNow Professionals: ERP & Digital Transformation Specialists Key Responsibilities: • Identify and acquire new clients seeking technology staffing or remote engineering teams, • Generate opportunities for contract staffing, staff augmentation, and distributed engineering teams, • Develop relationships with technology companies, startups, and enterprise clients, • Present People Prime’s global talent and offshore delivery capabilities, • Build and manage a strong pipeline of staffing opportunities, • Collaborate with delivery and recruitment teams in India to fulfill client requirements, • Negotiate client contracts, rate cards, and service agreements, • Track hiring trends in AI, data engineering, cloud, and software development Required Qualifications: • 8+ years’ experience in IT staffing business development or recruitment sales, • Proven track record of generating staffing opportunities and closing new clients, • Strong network within technology companies, startups, or enterprise organizations, • Experience selling staff augmentation or contract staffing services, • Excellent communication, negotiation, and relationship management skills Preferred Experience: • Experience selling offshore technology talent or remote engineering teams, • Exposure to hiring in AI, data engineering, cloud, or software development domains, • Understanding of distributed workforce and remote hiring models Success Metrics: Success in this role will be measured by: • New client acquisitions, • Remote staffing requirements generated, • Revenue from staffing engagements, • Successful onboarding of consultants, • Client retention and satisfaction Performance expectation: Minimum 4 Contract placements per month Compensation: USD 1500 Payable on Every AI/ Technology Contractor Successful onboarding ( Minimum 5 Onboards Expected Every Month ) 6% of gross margin for the first 6 months of each engagement Why Join People Prime: • Sell high-demand global technology talent solutions, • Work with a scalable offshore delivery model with great cost advantage to clients, • High earning potential with strong commission structure, • Exposure to fast-growing sectors such as AI, cloud, and data engineering, • Opportunity to build long-term partnerships with global technology companies

Duties may include, but are not limited to, application support, device setup and troubleshooting, and remote support. ESSENTIAL FUNCTIONS: • Working knowledge of help desk solutions using ITIL processes., • Demonstrated and proven ability to provide Level 1 phone and remote support for desktop-related issues including hardware, OS, applications, and peripherals., • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Intermediate Platform Engineer supports the design, implementation, and operation of enterprise monitoring and observability platforms, with a focus on Application Performance Monitoring (APM), Real User Monitoring (RUM), synthetics, and database visibility using AppDynamics and complementary tooling. This role contributes to platform stability, performance, and scalability by implementing instrumentation, automations, and monitoring standards under the guidance of experienced engineers and platform leadership. The Intermediate Platform Engineer partners with application and infrastructure teams to translate requirements into effective monitoring solutions, assists in troubleshooting performance and reliability issues, and helps improve operational efficiency through well instrumented platforms and automated observability practices. Devops, Elastic Stack, Big Panda, Python, Automation Devops,Elastic Stack,Big Panda • Implement and maintain AppDynamics APM instrumentation, including transaction tracing, baselining, and performance analysis., • Configure and support Real User Monitoring (RUM), synthetic monitoring, and database monitoring for application visibility., • Contribute to the design, implementation, and support of enterprise monitoring and observability solutions across cloud and on prem environments., • Assist with CI/CD pipelines for automated deployment and configuration of monitoring agents and instrumentation., • Build and maintain dashboards, visualizations, and telemetry ingest pipelines for logs, metrics, and traces., • Implement and support alerting and integrations with ITSM (ServiceNow) and Event Management (BigPanda) platforms., • Participate in incident response and troubleshooting by analyzing APM, RUM, and database telemetry., • Collaborate with application, infrastructure, and operations teams to gather requirements and deliver scalable monitoring solutions., • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Our customer is seeking a seasoned Senior Program Manager to lead a large, multiyear enterprise transformation program consisting of numerous interdependent workstreams. This highly visible role is responsible for orchestrating complex cross-functional delivery, driving program governance, managing executive stakeholder alignment, and ensuring consistent progress across technical and business domains. The ideal candidate has deep experience running large, multi-workstream programs within matrixed organizations, establishing strong program structure, and partnering with Senior leaders to drive strategy, execution, and organizational readiness. Experience in Identity & Access Management (IAM) or SailPoint is helpful but not required. What matters most is the ability to run a strategic program at scale, manage organizational complexity, and influence at the executive level. Program Context (Current State): The IAM program has an established foundation and is moving into scaled execution. Recently completed and in-flight activities include: • Governance & Cadence: Weekly program working sessions; biweekly Program SteerCo; monthly Executive SteerCo; regular alignment meetings with stakeholder and peer teams., • Planning & Structure: Initial milestone framework, preliminary budget breakdown/forecast, RAID log (risks, assumptions, issues, dependencies), stakeholder identification/confirmation., • Execution Initiatives: Two new workstreams initiated in ServiceNow, program communications planning launched, planning workshops scheduled; SteerCo presentation template created and first draft prepared. • Own the end-to-end leadership of a complex, multi-year transformation program with multiple interconnected workstreams., • Define program KPIs, success metrics, quality gates, and operate a structured RAID log., • Drive day-to-day oversight of multiple project managers, workstream leads, and cross-functional contributors., • Manage interdependencies, critical path activities, and resource constraints across technology, operations, and business teams., • Support planning workshops, milestone tracking, and program forecasting to maintain schedule integrity., • Serve as the primary point of contact for executive sponsors and Senior leadership across the organization., • Develop and deliver clear, concise, and actionable executive communication, including SteerCo decks and decision-ready recommendations., • Support the development of new or evolving operational processes and ensure consistent adoption across teams., • Lead program-wide communication planning, documentation, and collaboration governance (e.g., Teams workspace structure, version control)., • Proactively identify and mitigate program risks, cross-team dependencies, and systemic blockers., • Support leadership teams in sequencing priorities and ensuring efficient allocation of resources., • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Support technology enablement for supplier compliance processes, including workflow validation in ServiceNow TPRM/SLO and Contract Lifecycle Management (CLM) systems. Ability to translate complex regulatory and technical concepts into actionable compliance requirements. Ability to analyze complex su

You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of customers and prospects across all agencies in the Pennsylvania State & Local government ma

Position Summary A Lead ServiceNow Product Manager is an expert individual contributor responsible for ensuring a product’s value and viability within a product line. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 317651 Job ID 317651 Engine

Act as the technical lead for ServiceNow implementations and enhancements across ITSM and CMDB. Own platform technical design decisions and enforce ServiceNow best practices for security, performance, and scalability. Mentor developers and administrators, perform technical reviews, and drive reusabl

To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authori

To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100

Our ServiceNow team works with clients to transform their technology services and operations. You will be a part of the design on the project and will assist in directing the ServiceNow implementation and certifying the solution design of strategic technologies during solution development. ServiceNo

Completion of at least one full implementation of ServiceNow and hold current certifications in ServiceNow System Administration (CSA) and at least one of the following is preferred: CIS -IT Service Management, CIS - Discovery, CIS - Event Management, CIS - Service Mapping, CIS - Risk and Compliance

Review supplier contracts to spot compliance, regulatory, and operational risk issues, with emphasis on indemnification, liability, and data protection clauses. Support technology enablement for supplier compliance processes, including workflow validation in ServiceNow TPRM/SLO and Contract Lifecycl

ServiceNow/BMC Helix/Jira Service Management (implementations, transformations, etc. ServiceNow or similar tool's IT Service Management modules and how they are implemented across different operating models (ITIL);. Industry leading discovery technologies (SCCM, Tanium, Armis, Intune) and how they i

Job DescriptionDescription: The Cellular Devices Support Technician provides technical support, configuration management, and lifecycle maintenance for mobile devices used across the Navy enterprise environments. The technician is responsible for provisioning, activating, securing, and troubleshooting a wide range of government-furnished cellular equipment, including smartphones, cell phones, tablet devices, Wi-Fi cards, cellular modems, and associated accessories. The role ensures compliance with DoD, DON, and command-specific mobility security policies, including management of device enrollment, mobile device management (MDM) profiles, security configurations, and user authentication requirements. The technician performs daily coordination with end-users, service providers, Navy IT service desks, and network administrators to resolve device issues, maintain accurate inventory, and support mission operations that require reliable mobile communications. The technician conducts device imaging, OS updates, configuration enforcement, and initiates service requests with carriers (e.g., Verizon, AT&T, T-Mobile, FirstNet) for activations, SIM replacements, porting, and troubleshooting. Responsibilities also include ticket management, documentation, user assistance, device issuance/collection, and ensuring devices operate in accordance with Navy cybersecurity and operational standards. Requirements: • Configure, enroll, and manage cellular devices in accordance with Navy enterprise mobility policies., • Integrate mobile devices (iPhone, Android, Wi-Fi cards, cellular modems) into Navy networks using authorized MDM/E-MM solutions (e.g., Intune, MobileIron, VMware Workspace ONE)., • Perform SIM provisioning, carrier activation, number assignment, porting requests, and service plan management., • Troubleshoot operating system, application, connectivity, email, authentication, and certificate issues on iOS and Android devices., • Support government users with device onboarding, replacement, break/fix actions, and general mobility support., • Enforce DoD/DON cybersecurity requirements, including passcode enforcement, encryption, remote-wipe readiness, and device compliance checks., • Manage and maintain accurate inventory records for all cellular devices and accessories., • Coordinate with Navy service desks, network teams, and wireless carriers to resolve device or service issues., • Perform device OS updates, patching, firmware upgrades, and configuration profile installations., • Respond to tickets within the required SLA and document all actions in the Navy’s designated ITSM system (e.g., NMCI/ServiceNow)., • Participate in mobility planning, device refresh cycles, and enterprise modernization efforts as required.

Job Description IT Help Desk Support Analyst Hybrid Schedule: On-site 1 days per week (Thursdays) - Center City Philadelphia Shift: 9AM-5:30PM; 10:30AM-7:30PM (during training first 6 months) No visa sponsorship at this time Our client, a top tier financial services company is seeking a skilled IT Help Desk Support Analyst to join their dynamic team, providing technical support and assistance to clients and employees. The individual selected for this role will be involved in system problem recognition, research, and resolution. This person will also be responsible for resolving less complex problems immediately, while assigning more complex problems to senior level support. This role requires a strong technical background, excellent communication skills, and a commitment to delivering exceptional customer service. The successful candidate will thrive in a fast-paced environment, collaborating with team members to resolve IT issues efficiently and effectively. Responsibilities: • Tier 1-2 first-line technical support, • Troubleshoot and resolve potential hardware, software, and network issues promptly and accurately., • Log all support requests and maintain detailed records of troubleshooting steps and resolutions., • Escalate complex issues to appropriate IT teams or vendors, ensuring timely resolution., • Install, configure, and maintain desktops, laptops, printers, and other IT equipment., • Assist with user account management, including password resets and access permissions., • Conduct software installations, updates, and patches as required., • Collaborate with colleagues to develop and maintain knowledge base articles and support documentation., • Provide training and guidance to end-users on IT systems and best practices., • Assist with IT projects and initiatives as assigned by management. Requirements: • Bachelor's degree in Computer Science, Information Technology, or related field preferred., • Proven experience of at least 2 years in a help desk or technical support role, preferably in the financial services industry., • Strong knowledge of Windows operating systems and proficiency in Microsoft Windows 10/11, Office 2016 / O365, including Outlook, Excel, Word, and PowerPoint., • Familiarity with ticketing systems, ideally ServiceNow. and IT service management best practices., • Demonstrated excellent troubleshooting and problem-solving skills., • Outstanding customer service and communication skills, both verbal and written., • Demonstrated ability to work independently and collaboratively in a team environment., • Flexibility to work on-site in Center City, Philadelphia, two days per week., • Ability to efficiently handle 40 - 60 technical and non-technical calls per day., • IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or ITIL Foundation certification are a plus.

Job DescriptionOpDecision is Hiring! OpDecision, a Ten4 company, works with businesses to reduce their wireless bills, with average savings of over 30%. We also offer lifecycle management of wireless devices, providing world-class troubleshooting and activation services. The Wireless Help Desk Manager oversees our Tier 1 Support Specialists, who are responsible for lifecycle management of our customer’s wireless devices, including activating cell phones, ordering devices, basic troubleshooting, and more. OpDecision provides a great benefits package and 4 weeks of PTO to start! • Eight paid company holidays, • PTO for your birthday, • Health/dental/vision insurance, • 401(k), • Tuition reimbursement/professional development, • Paid Parental Leave JOB TITLE: Wireless Help Desk Manager REPORTS TO: Director of Support Services POSITION SUMMARY: The Wireless Help Desk Manager oversees day-to-day operations of the Support Services team that provides Tier 1 mobility help desk services. This position is responsible for ensuring all internal, as well as vendor-facing and client-facing, processes are performed with accuracy, appropriate urgency, and professional communication. Additional key responsibilities include identifying opportunities for automation, cost savings, and customer service quality improvement. This role will oversee the training, coaching, and strategic processes of the Tier 1 team so they are able to successfully support our clients, hit deadlines, and achieve internal company goals. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Monitor, troubleshoot and triage Assist client phone calls, emails, and tickets., • Ensure the responsive end user help desk support for mobility-related services Monday through Friday 8:00 am – 5: 00 pm., • Open, respond, track, and close all tickets in a timely manner., • Escalate a ticket issue when appropriate., • Assist with ordering and activating new lines of service, suspending lines of service, administrator upgrades or replacement devices, add or remove features through the AT&T, Verizon, T-Mobile, etc. Premier Portals., • Promptly update the internal customer ticketing system., • Learn each Assist account to properly support their needs and goals., • Work closely with the Assist account managers to provide best practices discussed on monthly review calls., • Attend one client audit review call per quarter., • Always accurately represent OpDecision and services in a professional manner., • Provide excellent customer service in all aspects of the relationship with our clients including, but not limited to addressing service issues, fact gathering, and providing timely updates and resolutions., • Provide management, training, and guidance to Tier 1 Support Specialists, • Participate in the establishment of clear and measurable goals., • Provide a positive, upbeat, and motivating presence for the team., • Identify individual team member growth or challenge areas including conducting required performance reviews and providing positive mentorship., • Manage, share, update and support company policies and culture, Help Desk SOP, SLA compliance, knowledge of the Wizard capabilities, ForgeOS tickets and client knowledge base, and carrier portals., • Collaborate with peers sharing knowledge of B360 and Opus order processing., • Create and monitor appropriate metrics and KPI’s for team performance., • Review and approve PTO requests from team and other HRIS functions., • Ensure appropriate coverage/scheduling of Tier 1 Support Specialists, • Provide backup support to team members as needed., • Keep Directors/executive level informed at least weekly on progress of new hires., • Minimum 2 years’ experience managing direct reports., • High school diploma or general education degree (GED) required, Associate’s or Bachelor’s Degree preferred., • Minimum 2 years’ experience working in ZOHO Desk, ServiceNow or other ticketing-based solutions OR Minimum 2 years mobile carrier experience. Verizon Wireless, AT&T Wireless, T-Mobile etc., • Understanding of Microsoft Office, particularly Excel., • Must be customer-service oriented., • Strong communication skills with ability to follow up clearly and effectively with others over the phone and email., • Ability to meet SLA deadlines in a fast-paced environment., • Must possess a strong sense of urgency and attention to detail., • Demonstrated ability to prioritize multiple tasks to meet deadlines., • Demonstrated ability to work independently and interact in a collaborative manner with other team members., • Strong critical thinking and problem-solving skills required., • Occasional travel as needed., • Must be authorized to work in the United States for any employer. Equal Employment Opportunity Policy Ten4 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by JazzHR oa2v14JVSC

Job Description With a strategy centered on people and sustainability, Braskem is engaged in contributing to the value chain to strengthen the Circular Economy. Braskem's 9,000 team members dedicate themselves every day to improving people's lives through sustainable solutions in chemicals and plastics. With its corporate DNA rooted in innovation, Braskem offers a comprehensive portfolio of plastic resins and chemical products for diverse industries, such as food packaging, construction, manufacturing, automotive, agribusiness, health and hygiene, and more. With 40 industrial units in Brazil, the United States, Mexico, and Germany, Braskem exports its products to clients in over 70 countries. Braskem America is an indirect wholly owned subsidiary of Braskem S.A. headquartered in Philadelphia. The company is the leading producer of polypropylene in the United States, with six production plants located in Texas, Pennsylvania, and West Virginia, as well as an Innovation and Technology Center in Pittsburgh and a New Renewable Innovation Center in Lexington, which focuses on leveraging groundbreaking developments in biotechnology and chemical catalysis. For more information, visit . Department: IT Operations & Security Location: Philadelphia, PA Travel Involved: 5-10% Job Type: Full Time Job Description: We are looking for an IT Specialist to join our team. The ideal candidate should have in-depth knowledge of the SAP Business Technology Platform (BTP), along with a solid understanding of IT principles and practices. Knowledge of SAP Basis and Azure is a plus. Responsibilities: • Design robust IT architecture solutions, aiming for synergy and optimal use of services available on SAP BTP., • Collaborate with stakeholders to understand business requirements and translate them into technical solutions., • Provide technical leadership and guidance to project development teams and in the implementation of cloud systems., • Conduct architecture reviews and ensure adherence to best practices and standards., • Perform system analyses and recommend enhancements or optimizations to improve system performance and stability., • Stay up to date with the latest SAP technologies and industry trends, and assess their potential impact on the organization's IT landscape., • Collaborate with infrastructure teams to ensure seamless integration of SAP systems with the overall IT infrastructure., • Provide technical support and expertise to resolve complex issues related to SAP BTP., • Maintain a broad view of the IT services landscape, proposing multi-cloud architecture in synergy with other providers (Microsoft, Google, AWS)., • Proven experience as an IT architect, with a focus on SAP BTP., • Experience using and configuring SAP ATC., • Deep knowledge of SAP systems, including architecture design, configuration, and optimization., • Solid understanding of IT principles, including security, scalability, and performance., • Proficiency in SAP BTP technologies, with the ability to design and implement complex solutions., • Excellent analytical and problem-solving skills, with the ability to assess business requirements and recommend suitable architectural designs., • Strong communication and collaboration skills, with the ability to effectively interact with stakeholders at various levels., • Experience with cloud technologies and integration of SAP systems with cloud platforms is a plus., • Relevant certifications in SAP Basis and SAP BTP are highly desirable. At Braskem, we offer more than just a competitive pay package. Our total rewards package includes a wide range of benefits you need for every stage of your life. Our benefits include: • Medical, Dental, and Vision Benefits, • Retirement Benefits, • Maternity and Paternity Leave, • Life Insurance, • Short- and Long-Term Disability Insurance, • Teladoc, • A wide range of voluntary benefits like Pet Insurance, Legal and ID Theft Insurance Candidates must be currently eligible to work in the United States without the need for any type of sponsorship now or in the future. Braskem is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees according to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact the Talent Acquisition team.

Job DescriptionDescriptionSchedule For Mt Laurel NJ - 1st Shift Days Onsite: Monday/Tuesday/Friday/Saturday/Sunday Days off: Wednesday/Thursday. Be Part of the Team Behind the Game Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled and versatile, Swiss Army Knife Network Engineer to support enterprise-class data centers and ensure seamless network operations. This role focuses on ensuring high availability and performance of network infrastructure while contributing to game-day success. The ideal candidate will be a proactive and adaptable professional with a passion for innovation, an ability to multitask and reprioritize in real-time and a commitment to delivering excellence in a fast-paced, mission-critical environment. This candidate will be proficient in supporting server and cloud environments but should also have experience with networking as this team will be supporting a wide array of technologies to support the company infrastructure and game day operations. If you thrive under pressure and excel at managing complex technical challenges, this is your opportunity to make an impact. Working for Blue Mantis at this customer, you’ll operate in a high-pressure, high-reward environment, directly impacting game-day success and ensuring a successful fan experience. Bring your technical prowess, leadership, and passion for innovation to the league’s fast-paced and mission-critical IT environment. Key Responsibilities • System Monitoring: Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance., • Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary., • Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments., • Strong experience Cisco Nexus/Arista/Meraki Switches, Cisco Wireless Controllers, Windows, Linux, and Unix environments using the ServiceNOW ticketing system., • Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds., • Familiarity with automation tools and scripting, • Excellent problem-solving skills with the ability to adapt to dynamic priorities.Preferred Skills, • Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki, Arista), • Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations., • Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments., • Knowledge of infrastructure capacity planning and performance tuning., • Familiarity with security best practices, SIEM platforms, and endpoint protection., • Experience with advanced video streaming technologies and CDNs., • Familiarity with infrastructure performance tuning and capacity planning.Qualifications, • Provide game day support on major holidays when games are played., • Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent hands-on experience., • Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/ or cloud (preferred)., • The unique opportunity to be part of the league’s technological foundation., • A challenging, high-energy workplace with direct impact on game-day success., • Hands-on experience with cutting-edge technologies in a mission-critical environment. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.

Job Description Who We Are NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care. While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn't truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow. What We Do: We pride ourselves on partnering with healthcare leaders to assist in driving better outcomes, lowering total cost of care, and making behavioral health risk more predictable and transparent. NeuroFlow exists to make sure no one who needs behavioral health support falls through the cracks.We build more than just engaging digital health tools for self-care: we create platforms that identify population behavioral health risk early, engage individuals with acuity-specific resources, and enable care teams to make smarter and more efficient decisions. Together, NeuroFlow's solutions arm healthcare organizations with the insights they need to overcome the systemic challenges in today's healthcare ecosystem. How We Do It: The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where "no" or "can't" is too often the default. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health. Position Overview The Tier 2 Technical Support Engineer owns escalated issues that require hands-on investigation beyond frontline support. This role works directly with end users, Customer Success, and engineering to diagnose and resolve application issues using logs, database queries, and system-level tools. The right candidate is technically solid, methodical, and comfortable digging into a Windows-based web application stack without being a software developer. Key Responsibilities • Triage and resolve escalated support tickets; reproduce issues and drive them to closure, • Investigate application errors using IIS logs, Windows Event Viewer, and application log files, • Write and execute SQL queries against SQL Server to validate data state and diagnose data issues, • Navigate Windows Server environments, file systems, services, IIS, using standard admin tools, • Escalate confirmed defects to engineering with clear write-ups: steps to reproduce, environment details, log excerpts, • Communicate status updates clearly to both technical and non-technical stakeholders, • Maintain accurate ticket records and contribute to internal knowledge base and runbooksRequired Qualifications, • 2+ years in a technical support, application analyst, or similar hands-on technical role, • Working knowledge of Windows operating systems in a professional or server context, • Ability to write basic SQL queries, filtering, joins, and aggregations, • Experience reading application and system logs to identify errors and root causes, • Familiarity with web application fundamentals, HTTP, client/server interaction, browser-based interfaces, • Strong written communication; able to convey technical findings to varied audiences, • Comfort with AI tools and a genuine curiosity about how emerging technology can be applied to do better, faster workPreferred Qualifications, • Experience with IIS log analysis and SQL Server Management Studio (SSMS), • Exposure to ticketing systems such as Jira, Zendesk, or ServiceNow, • Background supporting applications in regulated environments (healthcare, government, or financial services), • Familiarity with monitoring and operations tools (Dynatrace, Datadog, PagerDuty, or similar), • Basic PowerShell scripting for diagnosticsAbout You:, • This role goes beyond scripted troubleshooting, you'll use SQL, logs, and system tools to do real diagnostic work on a complex, enterprise web application. Strong technical instincts are valued here; a software development background is not required.Security Requirements, • U.S. Citizenship Required: Applicants must be U.S. citizens and able to obtain and maintain Public Trust security clearance. Selected candidates will be subject to a government security investigation and must meet all eligibility requirements. *Applicable for full time employees Flexible work schedule, unlimited PTO, physical and mental wellness benefits, medical coverage, parental leave, 401K, company-sponsored events, referral program, onsite gym, dog friendly office, snacks in the office, commuter benefits, onsite massages. What We Believe: NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. As a HIPAA compliant organization All team members shall: * Act in accordance with NeuroFlow's Information Security Policies. * Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference. * Report security events or other risks to the organization * Execute organizational security processes or activities * Perform security responsibilities that defined and communicated for their role * Be responsible for their actions regarding the security of organization

Job Description Medical Guardian is a fast-growing digital health and safety company on a mission to help people live a life without limits. With 13 consecutive years on the Inc. 5000 list of Fastest Growing Companies, we're redefining what it means to age confidently and independently. We support over 625,000 members nationwide with life-saving emergency response systems and remote patient monitoring solutions. Trusted by families, healthcare providers, and care managers, our work is powered by a culture of innovation, compassion, and purpose. About the Role: We are looking for a technically skilled Platform Administrator – ERP to manage and support our enterprise resource planning systems and the integrations connecting them to the broader business platform ecosystem. This role is central to ensuring the stability, performance, and data integrity of our ERP environment — with a strong emphasis on cross-platform connectivity, API-driven integrations, and database-layer operations. The ideal candidate brings hands-on ERP administration experience — ideally with SedonaOffice, though comparable platforms are equally valued — combined with strong Microsoft SQL Server skills and a practical understanding of how enterprise systems communicate. Experience working with REST/SOAP APIs, middleware tooling, and CRM platforms like Salesforce is a meaningful plus. Key Responsibilities: ERP Administration & Support • Own day-to-day administration, configuration, and performance monitoring of the ERP system (SedonaOffice or equivalent)., • Manage system settings, user access, module configurations, and platform updates., • Serve as the primary internal escalation point for ERP-related issues and work directly with vendors for advanced troubleshooting and resolution., • Partner with Finance and Accounting teams to ensure accuracy across the general ledger, subledgers, billing workflows, and transaction records., • Conduct root-cause analysis of data discrepancies — including revenue mismatches, billing errors, and reconciliation issues — and drive resolution with relevant stakeholders., • Write and maintain T-SQL queries, stored procedures, and scripts to support data validation, reporting, and troubleshooting., • Optimize query performance and diagnose database-level issues affecting ERP workflows., • Design, monitor, and maintain integrations between the ERP and connected business systems — including Salesforce CRM, financial platforms, document management tools, and third-party APIs — using REST/SOAP APIs, webhooks, and middleware., • Ensure data consistency across all connected platforms; proactively identify, debug, and resolve integration failures at the payload, configuration, or database level., • Create and maintain technical documentation including system configurations, data dictionaries, API connection specs, and standard operating procedures., • Provide training and guidance to internal staff on ERP features, integrations, and configuration changes., • Support system upgrades, patches, and enhancements while maintaining compliance with data integrity and control requirements., • Provide after-hours or on-call support during critical system events to maintain uptime and business continuity. Required Qualifications: • Bachelor's degree in Information Systems, Computer Science, Accounting, Finance, or a related field — or 4+ years of directly relevant experience., • 3+ years of hands-on ERP system administration experience (SedonaOffice preferred; equivalent ERP platforms such as NetSuite, Dynamics, or similar are strongly considered)., • Experience designing or maintaining integrations between enterprise systems — including working knowledge of REST or SOAP APIs, webhooks, or middleware/iPaaS tooling (e.g., MuleSoft, Boomi, Zapier, or similar)., • Ability to read and interpret API documentation, debug payload errors, and troubleshoot data flow failures across connected platforms., • Intermediate-to-advanced proficiency in Microsoft SQL Server (T-SQL) — comfortable writing queries, stored procedures, and diagnosing performance issues., • Solid understanding of accounting and financial processes, including GL structures, journal entries, billing workflows, and reconciliations., • Experience managing data integrity across relational database environments and enforcing access/security controls., • Strong analytical and problem-solving skills with a proven track record of resolving complex system or data issues., • Experience with enterprise ticketing or issue tracking tools (e.g., Jira, ServiceNow, Asana)., • Ability to work hybrid in Philadelphia, PA (Tuesdays and Wednesdays in office)., • Must be legally authorized to work in the U.S. without employer sponsorship. Preferred Qualifications: • Hands-on experience with SedonaOffice, including module configuration, reporting, and integration support., • Familiarity with Salesforce CRM and its integration points with ERP or financial systems., • Experience supporting IT leadership with system planning, infrastructure recommendations, and architecture documentation., • Exposure to financial reporting automation or accounting data workflow tools. Work Environment Full-time role with standard business hours. Occasional after-hours coverage required for critical system events. Minimal travel, limited to vendor meetings or internal business needs. Benefits • Health Care Plan (Medical, Dental & Vision), • Paid Time Off (Vacation, Sick Time Off & Holidays), • Company Paid Short Term Disability and Life Insurance, • Retirement Plan (401k) with Company Match

Job DescriptionDescriptionBlue Mantis is looking to hire a Network Systems Administrator to support multiple customers based in the NJ/Philadelphia PA area. The ideal candidate will be proficient in supporting various systems and applications, including server and cloud environments, and should also have experience with networking. This team supports a wide array of technologies to meet the needs of our customers’ large enterprise network environments. Key Responsibilities * • Server Administration: Manage and maintain Windows, Linux, and Unix environments to ensure optimal performance., • Cloud Operations: Administer cloud platforms including AWS, Azure, and O365 for enterprise workloads and containerization., • Virtualization: Manage, configure, and troubleshoot VMware-based environments to ensure optimal performance, scalability, and availability of virtualized infrastructure., • System Monitoring: Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance., • Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary., • Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments., • Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting. Skills, Knowledge and ExpertiseRequired Skills • Strong experience Cisco Nexus/Arista/Meraki Switches, Cisco Wireless Controllers, Windows, Linux, and Unix environments using the ServiceNOW ticketing system., • Hands-on experience with cloud platforms (AWS, Azure, O365, VMware) and virtualization/containerization technologies, Infoblox, DNS, and remediation of vulnerabilities., • Backup and DR Support: Experience supporting and troubleshooting backup and disaster recovery solutions such as Rubrik and Zerto, ensuring data protection and system resilience., • Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds., • Familiarity with automation tools and scripting, • Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki, Arista), • Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations., • Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments., • Knowledge of infrastructure capacity planning and performance tuning., • Knowledge of Kubernetes, Docker, and container orchestration for managing distributed applications., • Familiarity with security best practices, SIEM platforms, and endpoint protection., • Experience with advanced video streaming technologies and CDNs., • Familiarity with infrastructure performance tuning and capacity planning.Qualifications, • Provide game day support on major holidays when games are played., • Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent hands-on experience., • Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/ or cloud (preferred)., • Experience: Demonstrated expertise in a complex, multisite environment.Please note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.

Job DescriptionNetwork Engineer (Onsite) Location: Harrisburg, PA (Candidates must reside in the Greater Harrisburg / Mechanicsburg / Central PA area) Schedule: Monday – Friday | 8:00 AM – 4:30 PM Type: Contract Position Overview "Navitas Partners, LLC" is seeking a motivated and hands-on Network Engineer to support enterprise edge networking operations within a large-scale infrastructure environment. This role focuses on maintaining, troubleshooting, and enhancing network systems across multiple locations. Key Responsibilities • Install, configure, and maintain network infrastructure including routers, switches, SD-WAN edge devices, wireless systems, and related hardware/software, • Monitor, troubleshoot, and resolve network issues using industry-standard tools, • Utilize Cisco CLI for configuration and diagnostics, • Support network deployments, upgrades, and change management processes, • Manage and resolve incidents through ticketing systems (e.g., ServiceNow), • Collaborate with internal teams, vendors, and service providers to ensure network stability, • Assist in implementing new networking technologies and pilot programs, • Develop and maintain network documentation, including diagrams and configurations, • Ensure network security standards and compliance requirements are met, • Provide support to remote IT teams and business stakeholders, • Participate in evaluating and recommending new technologies and solutionsRequired Qualifications, • 3+ years of hands-on experience in network routing and switching, • Strong knowledge of Cisco networking technologies and CLI, • Experience with network monitoring, troubleshooting, and performance tuning, • Ability to work independently and within a team environment, • Excellent communication and documentation skillsPreferred Qualifications, • CCNA certification (or equivalent hands-on experience), • Experience with SD-WAN technologies, • Familiarity with network automation and monitoring toolsAdditional Requirements, • Ability to obtain and maintain required background clearances, • Valid driver’s license and willingness to travel locally if needed About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

Job Description Apply now: Project Manager - Compass Rose Epic Module, location is Remote. The start date is ASAP for this 9–12 month contract position. Job Title: Project Manager - EPIC Compass Rose Location-Type: Remote (EST hours required) Start Date Is: ASAP (targeting April 20) Duration: 9–12 months (contract) Compensation Range: $60-73/hr Job Description: Seeking an experienced Project Manager to lead the implementation of the Compass Rose module within the Epic EHR system, supporting care coordination and clinical workflows. Day-to-Day Responsibilities: • Lead end-to-end implementation of the Compass Rose Epic module, • Manage project timelines, deliverables, and stakeholder communication, • Coordinate across clinical and IT teams to ensure alignment, • Provide status reporting and project dashboards to leadership, • Oversee additional smaller Epic-related projects (radiology, cardiology, ancillary systems), • Utilize tools such as ServiceNow, Microsoft Teams, and Outlook for project coordination, • Must-Haves:, • 10–15 years of project management experience, • Hands-on experience with the Epic Compass Rose module, • Experience in Epic environments across acute care and outpatient settings, • Proven experience leading full-cycle implementations, • Strong understanding of clinical workflows and business processes, • Experience managing cross-functional stakeholders (clinical IT), • Customer-facing experience, • Nice-to-Haves:, • Compass Rose certification, • PMP certification This role is eligible to enroll in both Mondo's health insurance plan and retirement plan. Mondo defers to the applicable State or local law for paid sick leave eligibility

Job DescriptionServiceNow DeveloperEmployment Type: Full-Time, Mid-levelDepartment: Information Technology CGS is seeking a ServiceNow Developer to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Utilize Angular.JS, JavaScript, SQL and related technologies for ServiceNow development- Support the discovery, requirements gathering, and the build out of core ServiceNow functionality- Implement multiple HR Service Requests within the HRSD scope in ServiceNow- Develop applications to facilitate Employee service requests to HR and HR fulfillment process- Refactor ServiceNow software customizations during ServiceNow major updates- Collaborate with fellow developers and business analysts in an Agile development environment- Understand backend configuration of ServiceNow Design tests and build test data- Support configuration, change, and release management- Maintain responsibility for the completion and accuracy of work products Qualifications:- A Bachelor’s degree in a related field- 3-7 years related experience- 2+ years ServiceNow development experience- ServiceNow Certified System Administrator (CSA) certification- Experience creating reports/dashboards, customized forms, and workflows in ServiceNow- Experience working with Agile Development and Test Management applications of ServiceNow- Excellent communication skills, written and verbal- Experience working in an Agile project environment with an emphasis on frequently delivering functional software releases at a sustainable pace Ideally, you will have:- Hands-on experience with the ServiceNow HR Service Delivery application- Familiarity with Human Resources business processes- Experience with business analysis or requirements gathering Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support and implementation experience. The ideal candidate will have hands-on experience with ServiceNow administration, configuration, maintenance, and CMDB knowledge. Strong verbal and written communication skills are critical in this role due to the dynamic nature of collaborations with our internal teams, leaders, customers, stakeholders, vendors, and external teams. Key Job Functions: • Proactive Operations and Environment Maintenance, • Develop and configure ad-hoc ServiceNow enhancements/configurations, • Own issues and bring them to resolution as quickly as possible while providing proactive updates, • Strong communication skills, • Support architecture of platform and work with teams for implementation of tools and plugins, • Define KPIs for and monitor CMDB data quality, • Finding solutions from previous cases using the Knowledge Base, • Ensure ADO tickets are properly updated and asset management system is properly updated., • Create clear and concise technical and process documentation, • Be proactive in taking ownership of tasks and managing them through completion and knowing when to ask for help, • Flexibility to learn new technologies and quickly adapt., • Other duties as assigned. Key Job Functions: • Strong knowledge of ServiceNow, • Strong Knowledge of Office products, • Strong Understanding of CMDB management, • Understanding of Active Directory, • Understanding of Discovery Tools (Discovery and SCCM), • Understanding of ADO, • Basic analytical and problem-solving skills, • Strong interpersonal skills to interact with clients and team members, • Strong organizational skills, • Strong communication skills, • Ability to work independently but also in a team environment, • College degree or equivalent combination of education and experience, • Experience with end user services, information technology or related field preferred

Job Description We are searching for a ServiceNow Admin - someone with hands-on ServiceNow system support and implementation experience. The ideal candidate will have hands-on experience with ServiceNow administration, configuration, maintenance, and CMDB knowledge. Strong verbal and written communication skills are critical in this role due to the dynamic nature of collaborations with our internal teams, leaders, customers, stakeholders, vendors, and external teams. Key Job Functions: • Proactive Operations and Environment Maintenance, • Develop and configure ad-hoc ServiceNow enhancements/configurations, • Own issues and bring them to resolution as quickly as possible while providing proactive updates, • Strong communication skills, • Support architecture of platform and work with teams for implementation of tools and plugins, • Define KPIs for and monitor CMDB data quality, • Finding solutions from previous cases using the Knowledge Base, • Ensure ADO tickets are properly updated and asset management system is properly updated., • Create clear and concise technical and process documentation, • Be proactive in taking ownership of tasks and managing them through completion and knowing when to ask for help, • Flexibility to learn new technologies and quickly adapt., • Other duties as assigned. To be successful you need to have: • Strong knowledge of ServiceNow, • Strong Knowledge of Office products, • Strong Understanding of CMDB management, • Understanding of Active Directory, • Understanding of Discovery Tools (Discovery and SCCM), • Understanding of ADO, • Basic analytical and problem-solving skills, • Strong interpersonal skills to interact with clients and team members, • Strong organizational skills, • Strong communication skills, • Ability to work independently but also in a team environment, • College degree or equivalent combination of education and experience, • Experience with end user services, information technology or related field preferred

If you are a current Jazz employee please apply via the Internal Career site.Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families.We are dedicated to developing life-changing medicines for people with serious diseases

Multi-Institution Project Manager.The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation.This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.Penn has 12 highly-regar

Clinical Research Project Manager C.The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation.This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.Penn has 12 highly-reg

Project Manager, Breast Cancer Clinical Research.The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation.This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.Penn has

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation.This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.Penn has 12 highly-regarded schools that provide opportuni

Job Title: Data Retrieval and Storage Analyst.Location : Philadelphia, PA 19103.Onsite required Tuesday–Thursday.Virtual/remote work permitted based on project needs and schedule.Project Length & Schedule :- 6–8 week project.We are seeking a detail‑oriented Data Retrieval and Storage Analyst t

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation.This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.Penn has 12 highly-regarded schools that provide opportuni

We are always looking for the best, most qualified people to join our team.Pre-employment drug testing (EOE).Senior Heavy Civil Estimator/Project Manager.Senior Heavy Civil Estimator/Project Manager to support public and private projects throughout the Greater Philadelphia Region! The Estimator plan

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation.This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.Penn has 12 highly-regarded schools that provide opportuni

We are always looking for the best, most qualified people to join our team.Pre-employment drug testing (EOE).Project Manager, Greater Philadelphia Region.Project Manager to support public and private projects in the Greater Philadelphia Region! The Project Manager plans, directs, and coordinates pro

Manager Research Project A (Hybrid Eligible) (Dept.The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation.This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.Penn ha

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Data Analyst C/D (The Palliative and Advanced Illness Research Center).The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation.This historic, Ivy League school consistently ranks among the top 10 universities in

DataAnnotation is committed to creating high-quality AI.Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule.This role is designed to fit a variety of lifestyles — whether you're looking to contribute part-t

Manager, Systems & Operations, City College for Municipal Employment (CCME).Reporting to the Director of the City College for Municipal Employment (CCME), the Manager of Systems & Operations plays a critical role in building, optimizing, and sustaining the infrastructure that powers CCME’s impact.

DataAnnotation is committed to creating high-quality AI.Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule.This role is designed to fit a variety of lifestyles — whether you're looking to contribute part-t