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Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Health insurance B&L PC Solutions is a leading Managed Services Provider (MSP) with over 25 years in business, supporting small and mid-sized businesses across Long Island, New York, and Tampa/St. Petersburg, Florida. We specialize in IT support, cybersecurity, cloud solutions, and compliance services for CPA firms, financial services, legal practices, and auto dealerships. We are seeking a Level 2/3 IT Network Support Technician to join our team. This role is fully on-site and ideal for a skilled IT professional who enjoys hands-on technical work, providing excellent client service, and collaborating closely with colleagues in a fast-paced MSP environment. Responsibilities • Serve as an escalation point for advanced support issues across servers, networks, and cybersecurity systems., • Configure, maintain, and troubleshoot Windows Servers, Microsoft 365, Active Directory, Azure, and virtualization platforms., • Manage network equipment (switches, firewalls, routers, wireless)., • Support and maintain backup/disaster recovery systems (Datto, Axcient)., • Assist with project implementations: server migrations, network upgrades, Microsoft 365 deployments, cybersecurity rollouts., • Provide on-site technical support directly to clients, ensuring SLA adherence., • Document systems, procedures, and client environments. Requirements • 35+ years of IT support in an MSP or multi-client environment., • Expertise in Windows Server, Active Directory, DNS/DHCP, Group Policy., • Strong Microsoft 365 admin skills (Exchange, Teams, SharePoint, Intune)., • Proficiency with networking concepts (VLANs, VPNs, firewalls, IPS)., • Experience with VMware/Hyper-V and Datto/Axcient BDRs., • Familiarity with cybersecurity tools (SentinelOne, ThreatLocker, Blackpoint Cyber)., • Strong communication and troubleshooting skills., • Preferred certifications: Microsoft, CompTIA Network+/Security+, Cisco CCNA, Fortinet NSE. Benefits • Competitive salary (commensurate with experience), • Health insurance offered, • Simple IRA with company match, • Paid time off and holidays, • Professional development and certification support

Job DescriptionFlexible Systems is the largest MSP in Long Island, NY. We operate out of our company-owned 40,000-square-foot facility located in Hauppauge, New York. We help small & mid-size businesses with their information technology needs. We are driven by a passion for finding better ways to do things. Whether it’s streamlining an existing process or introducing new ways of doing things – we love helping people use technology. Be part of a team, that fosters training, development, and career advancement, while focusing on solving complex IT needs for their clients. We are looking for an IT Field Technician to join the largest IT Managed Services Provider (MSP) on Long Island. At Flexible Systems, we strive to add value to our clients by sharing our knowledge of technology. You will be working on a team responsible for supporting and maintaining the technology our clients use to run their businesses. The position requires you to visit our client’s sites as needed. You will love this job: • If you’re passionate about technology, • You love to learn, • You are looking for more challenging technical work, • You enjoy solving problems, • You like to help peopleWhat you’ll do:, • Travel to the client sites to identify and resolve issues, • Help to maintain and support our client’s technology, • Perform hardware/software installation, • Provide advice and support to our clients and your teammates, • Provide technical consultation, • Image and repair computer systemsWhat you should have:, • Experience as an IT Support, IT Field Technician, or any IT-related field, • High energy and high level of curiosity, • Fix internship to internships or prior work experience, • Customer service experience, • Passion and capacity for learning, • Technology skills and an ability to quickly understand new technology, • Good communication skills, • A polite, friendly demeanor, • The ability to create basic documentation, • Fundamental Windows and networking technical knowledge Sound exciting? Apply today! Powered by JazzHR 3x35XWIXWA