Are you a business? Hire social media associate candidates in North Bergen, NJ
About Us: At Phoenix Consulting, we are committed to delivering outstanding service and creating exceptional experiences for our customers. We believe that great customer support is key to building long-lasting relationships, and we're looking for a passionate, solution-oriented Customer Service Representative to join our growing team. Key Responsibilities: Respond to customer inquiries via phone, email, live chat, or social media in a timely and professional manner Resolve product or service issues by clarifying complaints, determining the cause, and identifying solutions Maintain detailed and accurate records of customer interactions in our CRM system Collaborate with other departments to ensure customer needs are met Stay updated on product knowledge, company policies, and industry trends Qualifications: High school diploma or equivalent (associate or bachelor's degree is a plus) Previous experience in a customer service role preferred Strong communication, problem-solving, and interpersonal skills Ability to multitask, prioritize, and manage time effectively Proficiency with computers, CRM software, and basic office tools What We Offer: Competitive pay and benefits Opportunities for growth and advancement A supportive, team-oriented environment Flexible scheduling options [if applicable] Paid training and ongoing development
We are recruiting a part time sales associate/brand ambassador with relevant sales experience in our beautiful Harlem boutique. The ideal candidate is sales and goal oriented and will assist in meeting and exceeding sales goals for our boutique. Responsibilities include but are not limited to: To acquire, cultivate and maintain relationships with our clients through deep product knowledge, personal engagement and luxury service. Enhance the client experience Greets and welcomes clients throughout all areas of the store Connects with clients in a genuine and meaningful way Provides clients advice and knowledge that they may not have realized they needed Makes every client interaction a personal and seamless experience Educates self and client on merchandise, events, promotions, policy and services Graciously takes returns and offers options based on client’s needs Utilizes selling tools and store technology to sell across all channels effectively Cultivate and grow client base Cultivates the client relationship through personalized connection Ability to strategize own business and be self‐motivated; takes initiative to increase individual productivity through out of home base selling and strong client relationships Utilizes digital tools to connect with clients, serve their needs, and follow up as necessary Proactively utilizes mobile devices and selling technology to communicate with clients and expand the business Champion operational excellence Assists in operational tasks (actively maintains selling floor, back-of-house, fills in stock, upholds health and safety precautions, assists with visual merchandising, returns merchandise to other departments) Completes daily opening/closing checklists QUALIFICATIONS: Minimum of 1 years of sales experience in a boutique or similar in the retail industry Proficiency with Instagram and other social media platforms Flexibility to work a retail schedule which will include evenings, weekends and holidays.