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Job Description ServiceNow Business Analyst, Fully Remote – BB648 BB648 Summit, NJ (Fully Remote) We are seeking a ServiceNow Business Analyst for a multi-million-dollar initiative to implement ServiceNow’s Customer Service Management (CSM) solution for our Call Center operations in LATAM, specifically Colombia. This role will involve collaboration with teams globally, including regions such as India, LATAM, ANZ, APAC, and potentially EMEA. Key Responsibilities: • Act as the primary Business Analyst for the implementation of ServiceNow’s Customer Service Management (CSM) module., • Collaborate effectively with system integrators (e.g., SAP, Twilio/WhatsApp/WebMethods MFT), client technical teams, business stakeholders, and the Project Manager to ensure smooth project execution., • Lead weekly project plan calls, ensuring the team remains on track and documenting meeting notes and action items., • Capture and document user stories and requirements using Agile methodologies (e.g., JIRA, Scrum, Confluence)., • Manage testing processes and ensure business engagement and participation in User Acceptance Testing (UAT)., • Develop new enhancements for the CSM module, leveraging experience with various instances of ServiceNow., • Lead architectural reviews for necessary review boards to ensure that solutions align with technical standards and business needs., • Identify and articulate project risks and concerns, knowing when to escalate issues to appropriate stakeholders., • Maintain a high-level understanding of system integrations and IT architecture models to inform project decisions., • Document weekly status reports and communications using Microsoft PowerPoint and Excel., • Solid experience in business analysis, preferably within Supply Chain IT and ServiceNow CSM., • Proven ability to perform business analysis duties for ServiceNow implementations, particularly with the CSM module., • Experience with ServiceNow is mandatory; familiarity with ServiceNow Contact Center solutions is a plus., • Experience working on complex IT-led projects across multiple workstreams., • Strong collaboration and communication skills, with the ability to work effectively with diverse teams across different geographical locations., • Fluent in Spanish; proficiency in Portuguese is a plus but not required., • Flexibility to work across various time zones to align with global project teams. TechData is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Company Description

Job Description Make the Road States (MRstates) is the national home for the second-generation Make the Road family of organizations in Connecticut, New Jersey, Pennsylvania and Nevada, this in addition to New York, that serves to uplift the voices of working-class, immigrants, women, LGBTQIA people, and people of color across the Make the Road States umbrella. From an operational spectrum it serves as the Finance and Human Resources Compliance Officers for the umbrella at large. Make the Road Action (MRA), a 501(c)(4) organization is committed to building power for justice in immigrant and low-income working-class communities of color. MRA operates in fi ve states - New York, New Jersey, Connecticut, Nevada, and Pennsylvania. We work to create social change, connect voters to the candidates and issues that are most important to them, and work hands-on in a fast-paced environment to create long-term impact in the communities that need it most. Current Opening: Make the Road States/Action is seeking a full-time Executive Assistant. The Executive Assistant plays a crucial role in ensuring the efficiency of organizational operations while providing high-level support to the Co-Executive Directors (Co-EDs) and Executive Team. This role is ideal for a detail-oriented, proactive individual who excels at managing administrative tasks, coordinating operational functions, and supporting executive leadership.to provide day-to-day administrative support. The position will support the administrative departments across multiple states and assist in project management reporting to the Chief of Staff. For the office location, this position is flexible with a remote option (northeast US preferred). Key Responsibilities but not limited to: Executive Support • Provide scheduling and calendar management support for the Executive Team (ET), with a strong understanding of priorities, including: responding promptly to all incoming requests for meetings involving ET members, finalizing and confirming appts ahead of each calendar item, making sure location, zoom or call in number, info and context of mtg, and all participants are listed clearly in calendar invite; and proactively rescheduling any conflicts., • Assist with travel arrangements, timesheet submissions, and general administrative needs for ET members., • Confirm agreements/contracts have been reviewed by respective Directors, Compliance, Legal counsel, get approval for signature and proper fi ling of documents., • Support Board meeting preparation, including scheduling, materials coordination, and minute-taking., • Maintain accurate records of relevant organizational information., • Assess, develop, and implement policies and procedures in coordination with the Chief of Staff, • Ensure compliance with organizational policies, working closely with the Compliance Manager., • Assist with project management and participate in the Operations Cohort meetings., • Lead event logistics for organizational gatherings, including MRS/MRA membership events and actions., • Work closely with administrative staff at all sites to coordinate event logistics and supplies., • Support membership communication and engagement efforts., • Provide in-person support during meetings, actions, and special events as needed., • Manage and submit required finance reports (Amex, reimbursements, etc), • Collaborate with the Compliance Manager to maintain updated grant and compliance information., • Establish and maintain strong working relationships with staff and members., • Work with the IT Director to ensure ET members and staff have necessary and functioning equipment., • Eligible to work in the U.S, • Bachelor’s Degree preferred, • 2 to 5 years of experience in office management systems and procedures, • Proficient in Microsoft Office (Word, Excel, and PowerPoint), • Self-starter with strong organizational skills and strong attention to detail, • Be highly professional and team oriented with a passion for excellence and eagerness to help the department meet our goals, • Ability to multi-task, prioritize, and complete assignments under strict deadlines with minimal supervision in a fast paced environment., • Ability to work under pressure required., • Have a working knowledge of spreadsheets, Microsoft Office suite, and using a database (ideally Salesforce) to run reports., • Flexible work schedule, some evenings or weekends required, • Strong verbal and written communication skills MRStates offers an excellent benefit package including health insurance, 401K, and generous paid vacation, sick, personal days. The salary range for this position is from $70,500 to $81,900. How to Apply: Please attach cover letter/resume and submit all documents to the Make the Road States career center. Make the Road believes that social change is best achieved through grassroots community-based organizing that flows directly from and engages the community demanding the change. As a membership-based organization, we are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, criminal history, or Veteran status. We strongly encourage those from historically excluded groups to apply.

New Jersey! Opportunity for a gastroenterologist to join a busy practice located just minutes outside of NYC. This practice does consultations in three nearby hospitals, does procedures in it's own surgery center, and the physicians in the practice perform ERCP and EUS. Competitive salary offered for the first two years. After two years partnership will be offered. A comprehensive benefit package included malpractice, health insurance a 401 k plan with matching contributions, and paid vacation. Fluency in Spanish is a plus. If you are interested in hearing more about this opportunity, please call HDA at , or text to . You can also reach us through email at . Please reference Job ID # 7063

Enterprise Medical Recruiting is assisting a private practice to recruit a new partner!They are seeking a Gastroenterologist to work in an outpatient-only setting!This is a partnership track, lifestyle-focused opportunity. Practice Details: • 500K guarantee - 2-year employed salary plus bonus structure, • Ownership opportunity in 2 years, • Well-established patient base, • Bread and butter practice, • Excellent support, • Flexible schedule, • Outpatient only - no nights or call!, • Available for Interviews now DO-6

Community Health Center of Richmond • Full Time, • Hours: 8:30 AM - 4:30 PM, 9 AM - 5 PM, or 9:30 AM - 5:30 PM with One Evening a Week, and One Saturday a Month, • Employed, • New Graduates, • Average Patients seen: 22, • Call Schedule: No Call, • Loan Repayment, • Sign-On Bonus, • Compensation: - Compensation Based on Experience- Sign-on Bonus will be discussed, • Benefits: -Full Benefits Package - 401k With 8% Match, • Additional Info: - Open to new graduates and Visa candidates- Student loan repayment options through the NHSC.- Ideally looking for physicians with stable work history, credentialed, living in the area, experience working for an FQHC, and bilingual in either Spanish, French-Creole or Arabic.- This clinic is on Staten Island and the physician may have to cross a bridge and pay tolls.- Established FQHC with 3 locations currently and in the planning stages of a 4th location.- Just a short ferry ride from Manhattan to Staten Island.- We are located 45 minutes from Manhattan, 1.5 hours from Philadelphia, 2 hours from New Haven, CT, and less than 3 hours from Hartford, CT.

New Jersey! Opportunity for a gastroenterologist to join a busy practice located just minutes outside of NYC. This practice does consultations in three nearby hospitals, does procedures in it's own surgery center, and the physicians in the practice perform ERCP and EUS. Competitive salary offered for the first two years. After two years partnership will be offered. A comprehensive benefit package included malpractice, health insurance a 401 k plan with matching contributions, and paid vacation. Fluency in Spanish is a plus. If you are interested in hearing more about this opportunity, please call HDA at , or text to . You can also reach us through email at . Please reference Job ID # 7063

Community Health Center of Richmond • Full Time, • Hours: 8:30 AM - 4:30 PM, 9 AM - 5 PM, or 9:30 AM - 5:30 PM with One Evening a Week, and One Saturday a Month, • Employed, • New Graduates, • Average Patients seen: 22, • Call Schedule: No Call, • Loan Repayment, • Sign-On Bonus, • Compensation: - Base Salary (Based on Experience) + 8% (Dollar for Dollar) 401k Match- Sign on Bonus offered, • Benefits: - Full Benefits Package, • Additional Info: - Open to new graduates and Visa candidates- Student loan repayment options through the NHSC.- Ideally looking for physicians with stable work history, credentialed, living in the area, experience working for an FQHC, and bilingual in either Spanish, French-Creole or Arabic.- This clinic is on Staten Island and the physician may have to cross a bridge and pay tolls.- Established FQHC with 3 locations currently and in the planning stages of a 4th location.- Just a short ferry ride from Manhattan to Staten Island.- We are located 45 minutes from Manhattan, 1.5 hours from Philadelphia, 2 hours from New Haven, CT, and less than 3 hours from Hartford, CT.