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Job Description Make the Road States (MRstates) is the national home for the second-generation Make the Road family of organizations in Connecticut, New Jersey, Pennsylvania and Nevada, this in addition to New York, that serves to uplift the voices of working-class, immigrants, women, LGBTQIA people, and people of color across the Make the Roads umbrella. From an operational spectrum it serves as the Finance and Human Resources Compliance Officers for the umbrella at large. Make the Road New Jersey (MRNJ) builds the power of immigrant and working class communities to achieve dignity and respect through community organizing, the provision of high quality legal and support services, transformative education and policy innovation. MRNJ is a project of Make the Road States. Founded in 2014, MRNJ operates centers in Elizabeth, Passaic, and Perth Amboy, NJ that reach thousands of immigrant and working class people of color each year. Our member-led organizing committees -- which work on the issues named above-- implement strategies to combat shared problems, and develop leadership and the capacity for civic participation. Since our founding, MRNJ has won more than 20 pro-immigrant and pro-worker policies, including the nation's first guaranteed severance law, landmark anti-wage theft legislation, occupational and drivers’ license for undocumented immigrants and a $15 minimum wage. We also provide an array of high-quality bilingual services including legal services in the areas of immigration, tenants', and workplace rights, civic engagement and leadership development, healthcare access, and college access. Make the Road Action (MRA), a 501(c)(4) organization is committed to building power for justice in immigrant and low-income working-class communities of color. MRA operates in five states - New York, New Jersey, Connecticut, Nevada, and Pennsylvania. We work to create social change, connect voters to the candidates and issues that are most important to them, and work hands-on in a fast-paced environment to create long-term impact in the communities that need it most. Current Opening: Make the Road New Jersey is seeking a full-time Executive Assistant. The Executive Assistant plays a crucial role in ensuring the efficiency of organizational operations while providing high-level support to the State Director and Senior Leadership Team. This role is ideal for a detail-oriented, proactive individual who excels at managing administrative tasks, coordinating operational functions, and supporting executive leadership, to provide day-to-day administrative support. The position will support the Senior Leadership Team across multiple cities and assist in project management reporting to the Operations Director . This is an in-person, confidential, salaried position working 40-50 hrs primarily out of our branch in Perth Amboy, NJ; some travel to our other branches and nearby areas will be required. MRNJ is an unionized work place, This position is not part of the bargaining unit. Key Responsibilities but not limited to: Executive Support • Provide scheduling and calendar management support for the Senior Leadership Team (SLT), with a strong understanding of priorities, including: responding promptly to all incoming requests for meetings involving SLT members, finalizing and confirming appts ahead of each calendar item, making sure location, zoom or call in number, info and context of mtg, and all participants are listed clearly in calendar invite; and proactively rescheduling any conflicts., • Review, monitor and organize correspondence, while maintaining confidentiality, including the Director’s email inbox; draft responses when appropriate, and follow up on action items., • Make and return phone calls on behalf of the State Director, maintaining professionalism and discretion. Assist with travel arrangements, timesheet submissions, and general administrative needs for SLT members., • Confirm agreements/contracts have been reviewed by respective Directors, Compliance, Development Director, Legal counsel, get approval for signature and proper filing of documents., • Support meeting preparation, including scheduling, materials coordination, and preparation, and minute-taking., • Facilitate internal and external relationship management, helping the SD engage with funders, allies, and elected officials., • Maintain accurate records of relevant organizational information and update as needed., • Assess, develop, and implement policies and procedures in coordination with the State Director and Operations Director., • Ensure compliance with organizational policies, working closely with the Operations Director., • Coordinate event logistics for organizational events, including MRNJ/MRA membership events, canvasses, actions and rapid response efforts., • Be responsible for monitoring, transporting and/or ensuring return of MRNJ equipment;, • Work closely with administrative staff at all sites to coordinate event logistics and supplies., • Support membership communication and engagement efforts., • Provide in-person support during meetings, actions, and special events as needed., • Assist in the production and ordering of materials (e.g., t-shirts, sweatshirts, swag, etc)., • Manage and submit required finance reports (Amex, reimbursements, invoices, etc), • Collaborate with the Compliance Manager to maintain updated grant and compliance information., • Collaborate with the HR department to maintain updated information., • Assist with Lobbying reports, • Assist with grant reports and coordination of grant deliverables., • Attend, participate in, and/or facilitate MRNJ’s events, meetings, and trainings as needed;, • Establish and maintain strong working relationships with staff and members., • Work with the Operations department to ensure members and staff have necessary and functioning equipment., • Assist with staff onboarding and internal operations coordination., • Maintain work space and shared areas in a clean and tidy manner at all times;, • Attend, participate in, and/or facilitate MRNJ’s events, meetings, and trainings as needed;, • Uphold MRNJ’s values and mission;, • Eligible to work in the U.S, • Bachelor’s Degree preferred, • 2 to 5 years of experience in office management systems and procedures, • Proficient in Microsoft Office (Word, Excel, and PowerPoint), • Self-starter with strong organizational skills and strong attention to detail, • Be highly professional and team oriented with a passion for excellence and eagerness to help the department meet our goals, • Ability to multi-task, prioritize, and complete assignments under strict deadlines with minimal supervision in a fast paced environment., • Ability to work under pressure required., • Have a working knowledge of spreadsheets, Microsoft Office suite, and using a database to run reports., • Flexible work schedule, some evenings or weekends required, • Strong scheduling skills., • Strong verbal and written communication skills. MRStates offers an excellent benefit package including health insurance, 401K, and generous paid vacation, sick, personal days. The salary range for this position is from $64,661 to $73,913 How to Apply: Please attach cover letter/resume and submit all documents to the Make the Road New York career center. Make the Road believes that social change is best achieved through grassroots community-based organizing that flows directly from and engages the community demanding the change. As a membership-based organization, we are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, criminal history, or Veteran status. We strongly encourage those from historically excluded groups to apply.

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you’re the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We’re currently seeking passionate individuals to join our team as Customer Service Associate, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Associate, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. With our internal paid training and licensing program, you will become a certified subject matter expert on Plymouth Rock and affiliate insurance products. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy., • Ensure first call resolution, making the customer experience as seamless as possible., • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella)., • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment., • Utilize your analytical and decision-making skills to address policy changes and corrections effectively., • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise., • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am–7:00pm Monday – Friday and 10:00am–3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills., • Analytical mindset with good decision-making abilities., • Proficiency in computer skills and data entry., • High motivation to take ownership and follow up on tasks., • Flexibility to adapt to a fast-paced, changing environment., • Ability to work weekdays and rotational Saturdays., • Must obtain a NJ Property & Casualty Insurance Producer License (You will receive fully paid training, and we will sponsor you for your insurance license)., • High school diploma required, college degree is a plus!, • Spanish language proficiency is a plus! SALARY RANGE The pay range for this position is $48,000 to $52,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays, • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision), • Annual 401(k) Employer Contribution, • Free onsite gym and health center at our Woodbridge Location, • Resources to promote Professional Development (LinkedIn Learning and licensure assistance), • Robust health and wellness program and fitness reimbursements, • Various Paid Family leave options including Paid Parental Leave, • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DNI

Legal Intake Specialist Role Overview Legal Intake Specialists are the very first point of contact for individuals seeking legal representation, playing a pivotal role in shaping the client’s experience. Intake specialists are responsible for handling all inbound inquiries— via phone, web form, email, or live chat. Legal Intake Specialists listen attentively, respond thoughtfully, and guide prospective clients from the very first interaction all the way through a seamless retainer agreement sign-up process. By demonstrating professionalism, empathy, and urgency, they build trust and lay the foundation for the legal journey ahead of them. Key Responsibilities: • Client Engagement: Deliver best-in-class service during initial interactions, ensuring clients feel heard and supported., • Claim Setup: Initiate & complete the intake process, as well as assist with the client sign-up process of a retainer agreement., • Information Gathering: Collect detailed & relevant information about the potential claim to confirm eligibility & qualify injury claims by using a defined set of criteria., • Data Accuracy: Capable of collecting detailed and complete claim-related information with precision., • Service Excellence: Approach every interaction with attention to detail and a sense of urgency to drive optimal outcomes for all parties included., • Process Guidance: After the sign-up process, clearly explain next steps and transition clients to the Case Management team, including case managers, paralegals and attorneys. Candidate Requirements Essential Attributes: • Sales & Customer Service Experience: Proven ability to engage with prospective clients professionally with a willingness to guide in the sign-up process of retainer agreements., • Professional Telephone Etiquette: Clear, courteous, and with a proactive communication style., • Active Listening & Communication Skills: Strong verbal and interpersonal abilities to understand and respond effectively., • Written Communication: Excellent grammar, spelling, and punctuation., • Organizational Skills: Strong time-management, task prioritization & a process-oriented mindset, • Multitasking: Comfortable managing multiple inquiries and responsibilities simultaneously., • Team Collaboration: Works well independently, within a team environment and able to communicate & collaborate with attorneys, paralegals, and administrative staff., • Adaptability & Flexibility: Thrives in dynamic, fast-paced & high-volume environments., • Emotional Intelligence: Self-awareness, self-regulation, motivation, empathy, and social skills. Preferred Qualifications: • Sales and/or Sign-up Center (a plus), • Contact Center/Call Center (a plus), • Law firm or Legal industry experience (a plus), • Insurance, Healthcare & Medical Administration experience (a plus), • Familiarity with CRM systems (Salesforce), VoIP software & electronic signature software, • College degree (preferred but not required), • Bilingual (a plus) Compensation: $100,000 • Salary: base $52,500 (additional $3k if pass a Spanish Assessment) + Incentives and bonuses, • Commuter benefits / Parking reimbursement, • Medical/Dental/Vision, • PTO, • 401k, • Company Culture Events All new hires are on a 90-day probation period – any incentives/bonuses paid after probation period.

Job DescriptionDescription:Must be available Monday – Friday from 2:00 PM -6:00 PM* Up to 30 hours of Mandatory Paid School Age Child Care Licensing Training * Plainfield YMCA, a branch of the Greater Somerset County YMCA (GSCY), is currently seeking School Age Child Care (SACC) Site Supervisors who are cause-driven leaders who share our commitment to nurturing and supporting our children, promoting youth development, and fostering a sense of social responsibility. Under the direction of the SACC & Camp Program Director and Senior Program Director, the Site Supervisor is responsible for supervising a group of children at the site-specific location(s). This job is fully on-site, not remote. The Site Supervisor creates relationships with the children and their parents while providing a safe, pleasant, and caring atmosphere during the school year. This position supports the work of a non-profit, committed to strengthening the community through youth development, healthy living, and social responsibility. Provides direct supervision of children in an afterschool site. Creates positive, nurturing relationships with children, while building cooperative relationships with parents/caregivers. Promotes the potential of all youth in programs and facilitates peer-to-peer connections as part of the overall camp experience. Spanish Bilingual preferred! Essential Functions • Maintains group belongings including state binder, student information sheets, necessary medications when off-site, and first aid kit as per SACC Licensing Requirements., • Coaches and guides site assistants/counselors and children during all activities throughout the day., • Plans prepares, and implements daily activities for groups of 15-100 children., • Creates innovative games and challenging programs of activities for children (ages 5-13) which include Homework Time, Enrichment Activities, Organized Physical Activities, Free Play, and Snack Time., • Builds connections with kids and their caregivers - Positively greet them every day., • Maintains discipline with children during all activities under the guidance of the GSCYMCA Child Abuse Prevention Policy and Code of Conduct., • Works to teach a variety of activities, aiding in the supervision of all activities, including field trips, leading games, and any other small or large group activities., • Provides a safe environment for children and follows all required safety procedures in case of emergency., • Engages each camper by name and communicates with them to ensure quality, fun, and a safe experience., • Effectively communicates group needs with leadership., • Effectively communicates daily happenings and incidents to parents of students., • Handles all behavior, medical, and other incidents within their group, requesting assistance from leadership when necessary., • Developing an attractive, organized, clean, and stimulating space:, • Cleaning and disinfecting of all equipment as per state requirements (daily or weekly)., • Maintain site/room, equipment, and materials in an orderly and safe manner., • Set up the site/room in advance of the children's arrival and clean up after the children's departure., • Maintains group belongings including state binder, student information sheets, necessary medications when off-site, and first aid kit, • Keeps SACC & Camp Director apprised of situations requiring their attention as it relates to children's behavior. COMPANY PROFILE: Greater Somerset County YMCA (GSCY) An exciting opportunity to join the team of a progressive YMCA located in vibrant Somerset County, New Jersey. The YMCA is one of the nation’s leading nonprofit organizations dedicated to strengthening communities through youth development, healthy living, and social responsibility. With a 150-year-old history, Greater Somerset County YMCA (GSCY) is a pillar of the community and has seven locations across three counties, which collectively serve upwards of 30,000 individuals. GSCY has 100 full-time and 950 part-time employees along with operating revenues of $22+ million. The Y empowers everyone—no matter who they are or where they are from. To fulfill our purpose of strengthening community for all, GSCY is committed to being an inclusive organization and leveraging our collective impact to address social inequities. To learn more about GSCY, visit our website: Requirements: Hours: Must be able to work 5 days a week. If a flexible schedule is needed, please have it prepared during the interview. Depending on which school we place you in, your hours will be as follows till year-end, and for 2025-2026 School: Monday – Friday Time: 2:00 PM -6:00 PM Hiring Site Location (Opened Positions): • Booker (1), • Cedarbrook (1), • Cook (1), • Emerson (1), • Evergreen (1), • Charter Schools (1) Qualifications • Must be at least 18 years of age., • Must have a High School Diploma or a Bachelor's degree in childcare, education, or a related field., • OR have a minimum of 2 years of experience working with children aged 5-12 years., • Must be capable of writing and executing daily, weekly, and/or themed lesson plans., • Must have experience working with children in a structured group setting., • Must have the ability to learn and think quickly to solve child-to-child situations. Adherence • Embraces our 4 YMCA Core values: Caring, Honesty, Respect, & Responsibility, and encourages peers and campers to do so, • Attends all training, seminars, and meetings as required during Weekdays, Evenings, and Weekends., • Completion of Onboarding and New Hire Training within 2 weeks to 30 days of accepting the Hiring offer., • Be responsible for directly working with children (care, supervision, or instructing);, • Be registered in the Workforce Registry through NJCCIS with an updated professional profile record (salary/title/hire date);, • Meet CCDBG health and safety training requirements, which include completion of the following training:, • Health and Safety Basics, • Identifying Child Abuse and Neglect – Mandated Reporting, • Foundations of Child Development or Youth Growth Development, • CPR and First Aid, • Complete criminal background check, • Staff must have proof of training uploaded and documented in NJCCIS. Benefits of working part-time at GSCY include: • FREE Individual Membership Access to any YMCA in the Nation., • 10% Discount on most programming at Greater Somerset County YMCA., • Access to one of the leading retirement programs, "Y Retirement Fund," from the first day of employment., • Opportunities for professional development, mentoring, growth, and promotion throughout the YMCA Movement., • A supportive and inclusive community for people of all backgrounds and access to Employee Resource Networks. Greater Somerset County YMCA is a drug-free work environment. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information who share our values of Caring, Honesty, Respect, and Responsibility.

Job Description ASSOCIATE DIRECTOR OF MENTAL HEALTH & DISABILITIES 2025-2026 SCHOOL YEAR SUMMARY: The Leaguers, Inc. is seeking a Associate Director of Mental Health and Disabilities for its Head Start/ Early Head Start Program. POSITION DESCRIPTION: The Associate Director will manage and coordinate mental health services and programs, aiming to provide the highest quality of care to children and families in need. Responsible for the implementation of behavioral support services to assist the development of children's behavior and social/emotional skills. Manages and provides support functions for the Behavior & Inclusion Team, Education Director, Health and Nutrition Director, EHS Associate Director, and Chief Program Officer. DUTIES & RESPONSIBILITIES: • Administers, scores, and interprets behavior screenings completed by parents upon child's enrollment in program. Records and maintains confidential mental health records and maintains documentation in ChildPlus.net for each child and monitors for follow-up;, • If behavior concerns are identified through the use of the initial screening tool, request a behavioral screening from the child's teacher and review results;, • Conducts classroom observations. Works in consultation with teaching staff and parents and models appropriate behavior intervention strategies to meet each child's individualized needs;, • Provides developmentally appropriate behavior interventions, activities, and instructional techniques to enhance child's behavior and social/emotional skills in the classroom;, • Works one on one with identified children in the classroom to model appropriate social/emotional skills;, • Collaborates with teaching staff to develop and implement the Classroom Behavior Plan (CBP) goals and objectives for the effective delivery of mental health and behavior services in the classroom as needed;, • Reviews individualization plans, lesson plans, and behavior contingency plans to ensure classroom implementation is consistent with CBP;, • Provides training and technical assistance to teaching staff regarding children's behavior, behavior management, and mental health needs;, • Works closely with teaching staff, Family Advocates, and parents to implement preventative mental health and behavior services to strengthen nurturing, supportive environments and relationships in the home and in the classroom;, • Assists in the coordination of the implementation of comprehensive mental health services with team members, contracted providers, and contracted mental health consultant;, • Maintains compliance with the HS/EHS Performance Standards, the HS/EHS Performance Standards for Children with behavior and mental health concerns, State and Federal requirements for children with disabilities;, • Participates in early and ongoing screenings and clearance of files;, • Assists in the development, implementation and monitoring of health policies, standard operating procedures, work plans and administrative direction;, • Attends and actively participates in training programs, staff meetings, and other meetings/trainings;, • Assures behavior assessment supplies are available for early screening and ongoing throughout the year;, • Participates in program monitoring, Self-Assessment and Community Needs Assessment and performs reasonable functions that are related;, • Serves as a member of the Health Services Advisory Committee and recruits professional members and parents as needed;, • Actively participates in center/classroom activities, parent meetings and annual parent activities as requested;, • Completes Registered Behavior Technician certification coursework within 6 months of hire;, • Acts as an advocate and role model for HS/EHS families. Recruits children for the program;, • Assists in the development and implementation of the annual training plan, including pre-service, in- service, T/TA, and ongoing training requirements;, • Attends and actively participates in training programs, staff meetings, and other meeting/trainings;, • Maintains confidentiality in all aspects of client, staff and agency information;, • Maintains effective working interaction with coworkers and outside contacts that will enhance the operation of the HS/EHS program;, • Organizes and prioritizes all assignments as directed;, • Participates in community activities that enhance HS/EHS programs as directed;, • Participates in ongoing monitoring, Community Assessment and Self-Assessment and performs reasonable related functions;, • Participates in regular safety, storm and fire drills;, • Submits reports, documents, and files as directed;, • Uses and follows the policies/procedures of HS/EHS, federal, state and local regulations/laws, and federal regulations/laws including the HS/EHS Performance Standards, applicable transmittal notices, and other administrative orders/directions;, • Uses and follows agency policies/procedures including but not limited to Personnel Policies, Occupational Health and Safety policies, payroll policies/practices, etc. QUALIFICATIONS: • Must have a Master's Degree in Psychology, Social Work, Special Education or related field;, • Certification in one or more of the following: LCSW, LPC;, • Registered Behavior Technician (RBT) or eligible to acquire within 6 months;, • Bilingual in Spanish and/or French Creole, preferred, not required;, • Three (3) years of experience in mental health or behavior analysis, preferably working with children and children w/ special needs;, • Valid NJ Drivers License. SALARY: Negotiated based on credentials and experience LOCATION: Central Office FRINGE BENEFITS: Twelve (12) Month Position Benefit Package (Health, Prescription, Dental and Life Insurance) *Free Options Available 403-B Retirement Plan Sick and Personal days Paid Holidays Winter and Spring Recess Application Procedure: All interested candidates must apply online. All certifications, resume, letters of reference, Praxis scores and transcripts must be uploaded prior to the closing date of the posting to be considered for any position with The Leaguers, Inc. Do not mail or email these documents. Once you submit an application you will receive an email confirmation. This is your confirmation; please do not call to inquire if it has been received. All candidates of interest will be contacted by the hiring department. Selection Procedure: Candidates being considered for the position will be contacted by the hiring department to schedule an interview. Equal Opportunity Employer: The Leaguers, Inc. is an Equal Opportunity Employer. The Leaguers, Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. The Leaguers has a policy of active recruitment of qualified teachers and non-certified employees. Any individual needing assistance in completing a job application for any opening should contact the Department of Human Resources.

Job Description 'I just love working there and that's a good place to work' 'It feels good every day to know that what you do at your job, will help and make a differece in somebody’s life. Especially elderly people that feel lonely, sick and abandoned by friends and family. We are there for them. I love to work at Lutheran and I love my Participants. Because of the pandemic we can’t see each other everyday-but I call them; and I can feel their happiness when they hear my voice. They know I care.We all do at Lutheran Senior Life At Jersey City.' Those are real statements from real employees at Lutheran Senior LIFE. We hope you feel the same way once you experience what it is like to work here..... This is how our team members describe the culture at Lutheran Senior LIFE! Apply today to find out more! We are SO EXCITED! LSMNJ is opening a brand new PACE Center in Plainfield, NJ, serving clients in Union County. As we venture into this brand new program, we are seeking a full-time Licensed Social Worker to help get us started! This position offers a salary of between of $70-$80, a full complement of benefits and paid time off! The Social Worker performs in person initial assessments for enrollment of potential Lutheran Senior Healthcare participants to obtain a complete psycho-social history, which may include descriptions of cognitive status, social supports, family dynamics, mental health and substance dependency, and other current issues and needs. Coordinates with the interdisciplinary team to develop a comprehensive care plan for each participant. Basic Qualifications: Education/Training/Certifications: • Member of the Academy of Certified Social Workers (ACSW), • Current driver’s license and proof of auto insurance, • Licensed with the New Jersey Board of Social Work Skill(s): • Experience with frail/chronically ill elderly people, • MUST be English/Spanish bilingual, • Ability to provide psychosocial assessment and individual, family and group counseling, • Ability to maintain accurate records and to prepare clear and concise reports, correspondence and other written materials., • Good public speaking skills with all size groups, • Verbal and listening skills; ability to speak in front of large audiences, • Effective verbal and written communication skills, • Demonstrated ability to work in an interdisciplinary team setting. Experience: • 2 years experience working on an interdisciplinary team in a hospital, nursing home or community-based setting is preferable., • Minimum one year working with the frail or elderly. Medical Clearance: Employees must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact. LSMNJ is an Equal Opportunity Employer. We have awesome benefits! You will be eligible to participate in most of the following as of your 1st day of employment! Offering flexible pay - accessing your pay anytime! Medical Insurance Dental Insurance Vision Insurance Wellness Program Life Insurance Long-Term Disability Short-Term Disability Critical Care & Accident Coverage NJM Auto and Home Insurance Pet Insurance Identify Theft Protection 403(b) Retirement Savings offering an 8% company paid match! Sick Pay (after 4 months of employment) Paid Time Off (after completion of introductory period) Holiday Pay And much more….. LSMNJ is an Equal Opportunity Employer.

Eservice Call Center Associate. Bilingual in Spanish/English is a major plus Some experience in a call center or customer service role within the health insurance industry required. Some experience in a call center or customer service role within the health insurance industry required.

Job Description Our Fin-Tech client is looking for a Customer Service Representative for a contract opportunity in Iselin, NJ! Job Overview: Our client is looking for a motivated professional who can work independently in a fast-paced, customer-centric environment while continually understanding the ever-changing needs of today’s customer. The Customer Service Representative (CSR) supports the Client Services team with day-to-day duties. The CSR may assist with all types of customer-related inquiries which include inbound and outbound calls. This position requires the CSR to resolve escalated customer inquiries while maintaining an exemplary level of service to reflect a pleasant client experience. The ideal candidate will understand how to eloquently speak to our clients via all contact channels (Phone, Email, Live Chat) and is responsible for providing support for all customer relationship management requirements. This may include payment processing, initiating payment due date changes, updating client personal information, and reviewing documentation for processing. What You’ll Do: • Deliver exceptional app and platform support to customers via phone, email, and live chat, • Troubleshoot and resolve customer-reported issues related to the iCreditWorks mobile app, web portal, and POS financing platform, • Guide customers through account setup, loan applications, payment processing, and self-service features, • Accurately log, categorize, and escalate technical bugs or platform issues to internal product and engineering teams using CRM and ticketing tools, • Identify and communicate patterns in app-related support tickets to the product team to drive platform improvements, • Navigate and toggle between multiple software systems simultaneously during live customer interactions, • Respond to account inquiries including payment processing, ACH/debit transactions, payment due date changes, and personal information updates, • Collaborate cross-functionally with product, compliance, and operations teams to resolve complex or escalated cases, • Provide written business correspondence for disputes, service requests, and account-related matters, • Onboard and train new CSRs on platform workflows, support tools, and service standards, • Stay current on new product features, app updates, and iCreditWorks financing offerings Sent from my iPhone Qualifications: • 5+ years of customer service experience in a fintech, SaaS, or financial services environment — prior experience in a SaaS, fintech, or app-based support role is strongly preferred over a traditional call center background, • 1+ years of hands-on experience working in Zendesk, Salesforce, or a comparable ticketing/CRM platform — required, • Experience supporting customers through a mobile app or web-based software product — required, • Demonstrated ability to learn and navigate new software platforms quickly, • Solid understanding of payment processing, including ACH and debit card transactions, • Knowledge of installment loans, consumer financing, or financial services products a strong plus, • Excellent verbal and written communication skills with the ability to explain technical concepts clearly to non-technical users, • Strong problem-solving skills with a customer-first mindset, • Proficiency in Microsoft Office and comfort navigating multiple digital tools simultaneously, • Multilingual — Spanish fluency strongly preferred, • 4-year college degree from an accredited institution preferred, • Available to work 12–9 PM shift with occasional Saturdays; flexibility as business needs require

Job Description Job Title: Spanish Bilingual Customer Service Representative Location: Carteret, NJ Schedule: Night Shift | 11:00 PM – 8:00 AM Job Overview: We are looking for a Spanish Bilingual Customer Service Representative to join a growing team. This role is perfect for individuals who enjoy speaking with people, helping others, and working in a fast-paced environment. In this position, you will interact with candidates, assist them through the application process, and provide support from initial contact through onboarding. Responsibilities: • Communicate with applicants via phone, text, and email, • Assist candidates with applications and job inquiries, • Provide clear and professional information about job opportunities, • Schedule appointments and follow-ups, • Maintain accurate records and notes in the system, • Deliver excellent customer service at all times Requirements: • Fluent in Spanish and English, • Previous Customer Service / Call Center / Sales experience preferred, • Strong communication and people skills, • Comfortable handling a high volume of calls/messages, • Basic computer skills

Job DescriptionAbout AllWork: AllWork® is a leading freelancer management and payments platform. We specialize in efficiently managing and paying various types of freelancers for businesses, including hourly, consulting, contract, and project-based workers. Our platform supports the evolving Modern Workforce, with freelancers becoming as prevalent as permanent employees in many companies While AllWork services large organizations, AllWork corporate employees embrace a startup culture and are proactive, out-of-the box thinkers. AllWork’s corporate office is in Iselin, NJ and its employees have a hybrid work schedule. Our Values: At AllWork our values are more than just words—they are the foundation of how we operate, innovate, and build lasting relationships with our customers and employees. As a fast-growing software and payments company, we are committed to delivering cutting-edge solutions that empower businesses to succeed. Our core values guide our actions, decisions, and culture every day. Build the best product: AllWork is more than just our technology – it is a complete solution that leads with technology but also provides services and support for our customers. By offering these three pillars (technology, service, and support), we gain a competitive advantage and deliver the best possible business outcomes for our customers. Keep our customers forever: We help navigate complexity, enhance productivity, and contribute to the long-term success of every business we serve. We believe that our customers’ success is our success, and we’re committed to being agile, responsive, and results driven to address their unique needs. When challenges arise, we don’t hesitate or say no; instead, we embrace the opportunity to say, “Yes, we can help you with that.” Collaborate to win: We thrive on collaboration – within our team and alongside our customers. We believe the best ideas come from open communication and contributions at every level. Even with constantly changing needs and rapid growth, we are committed to making it look easy, great execution, and delivering our three pillars in an organized, disciplined, and efficient manner. We pay attention to the details so our customers don’t have to. Innovate everywhere: We believe in continuous improvement and pushing the boundaries of technology, processes, and how people work together. Innovation is not limited to what we build – it’s also how we think, collaborate, and approach problems. We move fast and pay attention to how our solutions impact the daily lives of all our users. Focus on strategic growth: We are all entrepreneurs at heart. We get excited about solving real problems where we can make a big impact and help our customers accomplish even their most difficult challenges. We invest in solving those problems that truly add value and where we can build a long-term profitable and sustainable business. We grow as a company in value by identifying those problems, using technology and elegant solution design to solve them, and working with our customers to help them adopt our solution. We create a great place to work: We believe that it is everyone’s responsibility to build our culture and make AllWork a great place to work. We invest in our team’s development, providing opportunities to expand skills, take on new challenges, and grow meaningful careers. At AllWork, we believe careers thrive when people are empowered to learn, lead, and evolve together. We foster an honest, open, and respectful environment where feedback is valued, and decisions are driven by data and our intuitions as industry experts. By staying focused on what truly matters—delivering impactful solutions and supporting our customers—we create a culture rooted in clarity, collaboration, and meaningful progress. The Role: AllWork® is actively seeking a Talent Support Specialist to join our call center team, an individual who excels in customer service and possesses a comprehensive understanding of HR processes to better support our dynamic freelancer management system. The ideal candidate is someone dedicated to service excellence, capable of providing exceptional support, and ensuring our clients and freelancers effectively utilize our web and mobile time & attendance and payroll platforms. This role is not only fundamental in maintaining high levels of client satisfaction but also pivotal in enhancing the overall user experience with our services. If you are passionate about connecting customer support with HR expertise and are committed to being an integral part of our team, we encourage you to apply for this key position at AllWork®.Responsibilities: • Answer and respond to customer inquiries promptly and accurately via phone, email, Zendesk, and chat., • Identify customer needs and assist them in using our web/mobile time & attendance and payroll platforms., • Provide general troubleshooting via phone calls, chats, and emails for any technical issues reported by customers., • Handle Data Entry on various platforms and perform Electronic Filing of employee data., • Assist with other general office duties as required., • Utilize HR service/support knowledge to enhance customer interaction and solution provision. Skills & Qualifications:, • At least 1 year of Customer Service Experience in a call center environment required., • Leadership experience within a customer service or call center environment is highly valued., • Proven ability to manage calls and emails effectively in a high-volume setting., • Excellent written and verbal communication skills., • Strong multi-tasking abilities, able to manage multiple tasks simultaneously., • Knowledge of Zendesk or similar help desk software is beneficial., • Proficiency in Google Docs and Microsoft Office Suite is advantageous., • Familiarity with HR processes, particularly Onboarding/Payroll, is a plus., • HR service/support experience or HR knowledge is highly valued.

Job Description Job Title: Bilingual Access Specialist (Scheduler) Location: Mountainside, NJ Summary: The Access Specialist/Scheduler serves as the primary coordination hub for all Outpatient (OP) and Intensive In-Community (IIC) referrals and appointments, ensuring timely access to care and efficient clinic operations. The Access Specialist is the first point of contact for referrals, completes client registration, maintains accurate medical records, secures OP appointments or IIC clinicians, and manages the waitlist, no-shows, and cancellations to optimize scheduling and continuity of care. The Scheduler coordinates and manages client appointments, schedules, and daily clinic flow, ensuring efficient use of staff time, prompt client communication, and accurate documentation in the electronic health record (EHR). Essential Duties and Responsibilities: • Responds to all incoming calls, emails, faxes, and online referrals within established timeframes., • Conduct telephonic intakes and enter/update client data in the EHR., • Verify insurance coverage, offer sliding scale obtain payment information, and process authorizations (including 3560s and prior authorizations); Follow up on initial 3560 authorizations (request, documents, etc.)., • Obtain and securely document credit card information for commercial insurance and self-pay clients, and follow up promptly with clients when stored payment methods expire or are declined to prevent interruption of services., • Manages client portal access by providing instructions and password support, ensures all treatment consent forms are completed prior to first appointment., • Schedule, confirm, and reschedule intakes and psychiatric evaluations., • Manage the company waitlist after Intake, including monitoring schedules for cancellations, discharges, openings to reschedule, and filling open spots., • Tracks appointment attendance on a daily basis, follows up with clients who miss sessions, reschedules no-show/cancelled appointments per policy, ensures medication management clients have a follow-up appointment scheduled to support continuity of care and reminds clients of no-show and attendance policy., • Check psychiatric/clinical schedules for following day appointments; follow the process to notify team if cancellations have occurred and actively filling open appointment slots., • Ensure medication consents are signed, and medication fact sheets are provided to the client., • Oversees adherence to no-show/cancellation procedures for the psychiatric team and completes related administrative discharge/closure documentation, as required., • Prepares and tracks Individualized Service Plans (ISPs) for APN review and signature., • Follow up with labs, orders, requests for reports and/or letters., • Obtain Prior Authorizations and address prescription issues as they arise., • Serves as a liaison between clients and the APN by managing calls and emails, providing referrals at the APN’s direction, and ensuring timely and professional communication., • Assigns, tracks, and monitors open referrals and inquiries for the Intensive In-Community (IIC) program, including daily review of CYBER for reauthorizations and BPS requests and entry of updates into HALO in accordance with established processes., • Performs other related administrative duties as assigned to support efficient program operations. Qualifications: This position prefers a Bachelor's degree in a Human Services field such as Psychology, Social Work or a related field OR 2-3 years of health care customer service-related experience in a Call Center or other similar customer service environment. Experience working with an EMR system is a plus. Spanish fluency required. Proficient use of Word, Excel, and PowerPoint programs a plus. Working knowledge of basic computer functions i.e., typing, email, etc. Excellent interpersonal skills in working with individuals and groups (e.g., listening, and following directives). Physical Requirements: Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Hearing and vision within normal ranges is necessary for normal conversations to receive ordinary information and to prepare or inspect documents. No heavy lifting is expected. Exertion of up to 10 lbs. of force occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculators, copiers, and FAX machines.

Soho House can progress your career domestically or internationally as well as managerially or technically.

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Utilizes the company's CRM and maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems. Fluency in English and Spanish required. Maintains outbound/inbound phone call volume with warm leads to set sales appointmen

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Tropical Vibes & Impacting Lives!.You feel it the moment you walk in.There's more than vibrant colors, a tropical theme and happy children.There's something different, something extraordinary.Not just a passion for kids or a passion for swimmingit's a special passion for changing even saving lives