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  • Receptionist - (Bilingual English/Spanish speaking)
    Receptionist - (Bilingual English/Spanish speaking)
    14 days ago
    $18–$22 hourly
    Full-time
    Hempstead

    We are seeking a highly professional, detail-oriented, and client-focused bilingual English/Spanish speaking Receptionist with experience in a medical office setting. This individual will serve as the first point of contact for patients and plays a vital role in creating a welcoming, organized, and efficient front-office environment that reflects the highest standards of patient care. The ideal candidate thrives in a fast-paced healthcare environment and demonstrates an understanding of medical scheduling, patient intake procedures, and daily administrative workflows. This role requires the ability to manage multiple responsibilities simultaneously while maintaining accuracy, professionalism, and a calm, patient-centered demeanor. The Receptionist will support both patients and clinical staff while ensuring seamless front desk operations and an exceptional overall patient experience. Key Responsibilities • Greet patients and visitors in a warm, courteous, and professional manner, • Manage incoming calls, demonstrating excellent phone etiquette and communication skills, • Schedule, confirm, and coordinate patient appointments while maintaining accurate calendars, • Perform patient intake, including verifying and updating demographic and insurance information, • Maintain accurate patient records and ensure all data entry is completed with a high level of precision, • Ensure compliance with confidentiality and privacy regulations at all times, • Maintain a clean, organized, and professional office area, • Coordinate with physicians, medical assistants, and administrative staff to ensure smooth daily operations, • Handle general administrative duties including filing, scanning, document preparation, and correspondence as well as assist with basic office management tasks as needed Qualifications • Prior experience in a medical office or healthcare setting recommended (training will be provided), • Bilingual in Spanish and English (required), • Knowledge of medical scheduling, patient intake, and front desk operations, • Experience handling multi-line phone systems and high call volumes, • Excellent organizational, multitasking, and time management skills, • Strong interpersonal, verbal, and written communication skills, • High level of professionalism, reliability, and attention to detail, • Ability to work both independently and collaboratively in a team-oriented environment, • Demonstrated ability to handle sensitive information with discretion and confidentiality Join our team and become part of a professional, patient-focused environment where your skills and dedication to exceptional service will make a meaningful impact every day.

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  • BDC Representative
    BDC Representative
    16 days ago
    $45000 yearly
    Full-time
    Elmhurst, Queens

    This is your chance to be part of a thriving business where your skills will be rewarded, your ambitions supported, and your potential unleashed. If you have a passion for cars, enjoy building relationships, and thrive in a competitive setting, we want to hear from you! Our car dealership, located in the heart of Queens Blvd, NY & is seeking a motivated and customer-focused BDC Representative to join our growing Business Development Center team. This role is a critical entry point in the customer journey, responsible for managing inbound and outbound customer communications, setting appointments, and supporting sales volume and service through consistent, professional follow-up. The ideal candidate is energetic, articulate, process-driven, and comfortable communicating via phone, email, text, and digital platforms while delivering a premium customer experience consistent with our brand. Responsibilities: • Handle all inbound phone calls, internet inquiries, and digital leads promptly and professionally., • Respond to internet leads through the CRM in accordance with dealership response-time standards., • Engage prospective customers via phone, email, and text to identify needs and schedule showroom and service appointments., • Maintain a positive, professional demeanor and represent the Novo Motors with confidence and integrity., • Effectively set, confirm, and reschedule sales and service appointments to support showroom traffic, sales volume and service., • Conduct outbound follow-up calls to unsold leads, orphan customers, repairs and prior inquiries per BDC processes., • Ensure all customer interactions, notes, and outcomes are accurately documented in the CRM., • Verify lead source and lead type accuracy within the CRM for reporting and performance tracking., • Meet or exceed daily and monthly outbound call, appointment, and contact goals., • Maintain consistent follow-up on all assigned leads to maximize conversion opportunities., • Work closely with the Sales Team, Sales Managers, Service Manager's to ensure smooth handoff of appointments., • Communicate appointment details clearly to the sales and service teams to ensure a seamless customer experience., • Participate in training, coaching, and process improvement initiatives to continuously improve performance Qualifications: • Prior experience in customer service, call center, BDC, or dealership environment preferred., • Strong phone presence with excellent verbal and written communication skills., • Comfortable handling high call volumes and digital communications., • Organized, detail-oriented, and able to manage multiple leads simultaneously., • Ability to work both independently and as part of a team., • Professional appearance and positive attitude., • Bilingual (English/Spanish) is a plus. Benefits: • Competitive base salary plus uncapped commission opportunities., • Comprehensive training and mentorship to help you succeed., • A supportive and energetic team atmosphere. Ability to Commute: • Elmhurst, NY 11373 (Required) Work Location: • In person Job Type: Full-time Pay: From $45,000.00 per year Experience: • Business Development Center: 1 year (Preferred), • Automotive Dealership: 1 year (Preferred) Language: • Spanish (Preferred), • English (Required) Ability to Commute: • Elmhurst, NY (Required) Work Location: In person

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