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Job DescriptionBenefits: • 401(k), • Paid time off, • Training & development Patient Call Center Agent Job Responsibilities and Duties: Answer all incoming calls, and address patients inquiries, needs, complaints, or other issues Engage in active listening with callers, providing solutions and ensuring the patients are supported and valued Utilizing EMR system for patient demographic updates, prescription requests, and scheduling appointments Assisting in patient translation, if required Process all incoming voicemails and tasks to Front Desk Team Member, Providers, and Management accordingly Confirm patient visits for next day appointments Identify and escalate issues to management Complete daily call logs and reports Sorting and filing all incoming fax correspondence Other duties as assigned Patient Call Center Agent Qualifications and Skills: High school diploma or equivalent Superior active listening, verbal, and written communication skills Knowledge of customer service practices and principles Excellent data entry and typing skills Ability to handle stressful situations appropriately Fluency in Spanish EMR experience a bonus Benefits: • Holiday pay, • Commuter benefits, • 401K, • Bereavement leave, • On-the-job training, • Paid time off, • Paid training, • Promotional/growth opportunities, • Full-time/Part-time opportunitiesJob Types: Full-time, Part-time Education: • High school or equivalent (Required)Experience:, • Customer Service in a medical setting: 1 year (Required)Language:, • Spanish (Required)

Job Description JOB TITLE: Frontline Advocate EMPLOYMENT TYPE: Full-Time REPORTS TO: Program Director LOCATION: Brooklyn Family Justice Center SCHEDULE: Monday-Friday, 9am-5pm fully on-site SALARY: $53,951.72 annually ABOUT AAFSC: For over 30 years, the Arab-American Family Support Center (AAFSC) has proudly served immigrants and refugees. We help children stay safe, families remain together, and newcomers navigate life in New York City. While our doors are open to all, AAFSC has expertise in serving Arab, Middle Eastern, North African, Muslim, and South Asian communities. Job Summary: The NYC Family Justice Centers (FJCs) are an initiative of the Mayor’s Office to End Domestic and Gender-Based Violence to reduce barriers faced by survivors of domestic and gender-based violence (GBV). GBV can include intimate partner and family violence, elder abuse, sexual assault, stalking, and human trafficking. The NYC Family Justice Centers are co‐located multidisciplinary service centers providing vital social services, civil legal, and criminal justice assistance for survivors of domestic and gender-based violence and their children—all under one roof. Arab American Family Support Center is co-located at the FJCs and partners with the Mayor’s Office, the District Attorney’s Office, and other civil legal and community-based organizations to provide a safe and welcoming place for victims to receive various services. AAFSCNY staff at the FJC provides crisis intervention, case management services, advocacy, information and referrals, and practical assistance to survivors, providing client-centered safety assessments and risk management plans. Clients will be greeted by the Front-Line Advocates at the Reception Desk in the Hospitality Suite. The Front-Line Advocates will check clients in for a scheduled appointment or briefly assess a walk-in client’s initial reason for the visit, help determine the appropriate next steps and monitor the Hospitality Suite and waiting areas to ensure that client needs in the front of the FJC’s are being met. Essential Duties: * Staff the Reception Desk welcome all clients to the FJC in a respectful and friendly way and use telephonic interpretation, as needed. * Answer the telephone and provide information and referrals as needed. * Call back voicemails left on the FJC’s main phone line and do virtual screenings as needed. * Provide clients with FJC-related documents as directed by ENDGBV/FJC administrative staff, explain the mission and operations of the FJC and what services are available. * If it is determined that a client is not eligible for FJC services, provide service referrals and warm hand-offs/linkages. * If the client has children eligible to use the FJC Children’s Room, explain the option of the Children’s Room and contact the FJC Children’s Room staff to register the child into the room. * Coordinate and manage client flow, including notifying on-site staff when clients arrive for appointments (via phone, Instant Message (IM) or in person), determining appropriate next steps for an effective client visit, assisting on-site staff with scheduling future appointments for clients, directly linking clients to additional on-site and off-site services and assessing urgent client needs and notifying appropriate personnel to address such needs. * Maintain communication with clients while in the front reception areas and hospitality suites to answer questions, provide information, provide updates about estimated wait times and assist with practical needs, including but not limited to, making copies of important documents, accessing public computers, and accessing the FJC food pantry, clothing closet and MetroCard’s. * Monitor the Hospitality Suite and Reception areas to ensure materials are updated and well organized and that the space is organized and inform FJC administrative staff if any reception area client supplies are running low. * Notify and maintain communication with FJC administrative staff and AAFSC supervisor if a client is distressed if a client asks to speak to a supervisor and/or if the client is experiencing a physical or mental health emergency. * Work collaboratively with the reception staff at the relevant FJC’s District Attorney’s Office to refer appropriate clients and make appointments for those clients, as needed. * Enter client information into the FJC client application (aka database) daily and track additional data or client needs as requested by ENDGBV/FJC administrative staff. * Provide clients with information about special events and programs and assist with client registration for those events, as appropriate. * Support ENDGBV’s ongoing efforts to solicit client feedback regarding FJC operations including notifying all clients of their opportunity to complete a client satisfaction survey after every FJC visit and contacting clients after their visits to the FJC’s to complete the surveys and reconnect them to any needed follow-up services as appropriate; * Provide coverage for the Client Navigators, as needed. * Maintain a respectful demeanor with partner staff and clients. * Adhere to AAFSC and FJC confidentiality practices and protocols; and * Other tasks that enhance the mission of the FJCs, as mutually agreed upon by AAFSC and ENDGBV. Background & Position Requirements: * Associate degree and relevant work experience or at least three (3) years of relevant work experience (i.e. experience working with survivors of domestic and gender-based violence, providing advocacy services and/or customer service) as well as an understanding of the dynamics and complexities of domestic and gender based-violence, the systems that impact survivor’s lives, and a demonstrated commitment to utilizing trauma-informed engagement practices with survivors of domestic and gender based violence. * Bilingual or multi-lingual fluency required. Arabic, Russian, Spanish, or Uzbek skills strongly preferred. * Must understand the dynamics and complexities of domestic and gender-based violence, the complex systems that impact survivor’s lives, the effects of childhood and adult trauma on survivors and a demonstrated commitment to utilizing trauma-informed, client centered engagement and intervention practices with survivors of domestic and gender-based violence * Experience collaborating within a multi-disciplinary, diverse team, maintaining a healthy work environment that encourages equity, professionalism, respect, diversity and continuous professional growth and improvement. * Commitment to delivering services grounded within a racial equity lens that centers the impact of race, gender and other identities on a client’s willingness and ability to access services. * U.S. Work Authorization required. * All prospective job candidates must meet screening requirements of both AAFSC and the Family Justice Centers, which may include a background check, finger printing and State Central Registry clearance. We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Powered by JazzHR kRDKJBmGFo

Job Description POSITION SUMMARY: The Primary Care Provider delivers high-quality, compassionate, comprehensive primary care services at Joseph P. Addabbo Family Health Center (JPAFHC). This role emphasizes preventive care, chronic disease management, and patient education, with a focus on serving medically underserved and culturally diverse populations. The PCP works as part of an integrated, multidisciplinary care team to improve health outcomes and advance health equity. RESPONSIBILITIES: Clinical Care · Deliver comprehensive, patient-focused primary care for adults. · Perform comprehensive assessments, diagnosis, treatment, and follow-up in accordance with evidence-based guidelines. · Manage acute and chronic medical conditions, including hypertension, diabetes, asthma, COPD, and behavioral health concerns. · Conduct preventive care services such as annual physicals, screenings, immunizations, and health education. · Order and interpret diagnostic tests, labs, imaging, and specialty referrals as appropriate. · Deliver care both in-person and via telehealth as needed. Care Coordination & Team Collaboration · Work collaboratively with nurses, medical assistants, behavioral health providers, case managers, and dental providers. · Participate in team huddles, care planning, and quality improvement activities. · Coordinate care transitions, referrals, and follow-up services to ensure continuity of care. · Maintain effective communication with specialty providers, hospitals, and community resources. · All providers will share responsibility for on-call coverage, ensuring patient care needs are met outside regular clinic hours. Compliance & Documentation · Document all encounters in the electronic health record (EHR) accurately, thoroughly, and in a timely manner. · Adhere to federal and state regulatory requirements, including HRSA, UDS, OSHA, and infection control standards. · Comply with FQHC-specific requirements such as sliding fee scale documentation, enabling services referrals, and quality reporting. Quality & Performance Improvement • Participate in quality initiatives such as PCMH, meaningful use, HEDIS/UDS measures, and population health programs., • Use evidence-based practices to contribute to the improvement of clinical workflows., • Follow protocols that support value-based care and improved patient outcomes., • Required to take part in peer review activities to ensure adherence to clinical standards and best practices. Community & Mission Engagement • Support the mission and values of the JPAFHC to provide accessible, equitable, and culturally competent care., • Participate in outreach, health education events, and collaborations with community partners as needed. COMPENSATION AND BENEFITS • Competitive salary with eligibility for productivity or quality incentives., • Comprehensive benefits package including medical, dental, and vision., • Automatic 1% payroll deduction into 403(b) retirement account, • Paid time off, CME days and stipend., • Eligibility for NHSC and state loan repayment programs. MINIMUM QUALIFICATIONS: Required · Licensed Physician (MD/DO), in New York State · Board-certified or board-eligible in Family Medicine, Internal Medicine. · Current DEA registration: ability to obtain X-Waiver/MAT certification if required. · Current BLS/CPR certification. · Experience or strong interest in working with underserved populations. Preferred · Experience in an FQHC or community health setting. · Familiarity with value-based care, population health, and trauma-informed care. · Bilingual skills (e.g., Spanish) highly desirable. · Experience with eClinicalWorks EHR systems Work Environment & Physical Requirements · Outpatient clinic setting with possible satellite site coverage. · Must be able to work extended hours or occasional weekends as needed. · Ability to sit, stand, and walk for extended periods and lift up to 25 lbs occasionally.

Job DescriptionDescription: Founded in 1866, The Floating Hospital (TFH), is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was more than 150 years ago: unrestricted healthcare to all who walk through our doors, regardless of immigration and insurance status, or the ability to pay. The Floating Hospital welcomes individuals of all ages, from infants, school age children (5+), youth and adults. TFH is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs. Patient Care: • Provide medical care to TFH pediatric, adolescent, and adult patients., • Take relevant patient history., • Identify patient needs and make diagnoses., • Perform complete well-care examinations, including complete physicals., • Perform complete gynecological histories and physical examinations as indicated., • Write prescriptions and inform patients about medications prescribed., • Complete medical forms and documentation related to patient care., • Answer patient telephone inquiries as needed., • Make referrals to other agencies and providers, with follow-up care provided., • Assist with immunization and phlebotomy as needed to ensure smooth patient flow., • Encourage health promotion, disease prevention, and health maintenance. Provide health education on topics including preventative medicine and counseling on chronic diseases, as well as parenting, prenatal, nutrition, family-planning, medication usage and stress management., • Provide patient advocacy, as appropriate for site., • Work in a supervisory role with mid-levels and collaboratively with specialists for consultation and referral purposes., • Participate in Peer Review process, as defined by The Floating Hospital., • Provide technical assistance and teach Nurse Practitioners and Physician Assistants., • Maintain ultimate responsibility for directing the course of patient’s medical treatment., • Participate in case-conference and case management activities., • Participate in quality improvement activities., • Participate and develop medical protocols with Clinical Guidelines Committee, for implementation by TFH staff., • Collaborate with Benefits Counselors and Outreach staff to ensure appropriate patient scheduling and flow., • Collaborate with HIM supervisor to ensure appropriate documentation procedures. As part of this job description, the Physician will supervise mid-level practitioners in accordance with the terms of the collaborative agreement. EMR Access includes the following actions/areas: Demographic, Registration, Appointment/Scheduling, Scanning, Triage, PMH/Vitals, Orders, Immunizations/PPD, Progress Note, Reporting, Labs, Medical Summary, Telephone Encounters. Environment: The Physician will perform duties in The Floating Hospital clinic and at shelters connected with the agency. The Physician will have rooms in which to provide examinations and will have a workspace in which to perform his/her administrative job functions. The agency observes a no-smoking policy. Requirements: Medical Degree from an accredited institution; New York State Medical license; New York State Medical Board Certification; minimum of two years’ clinical experience preferable; ability to speak Spanish or other languages preferable.

Job Description POSITION SUMMARY: The Nurse Practitioner provides high-quality, patient-centered primary care services at Joseph P Addabbo Family Health Center (JPAFHC). This role focuses on health promotion, disease prevention, chronic disease management, and patient education. The Nurse Practitioner works collaboratively with an integrated care team to deliver culturally competent care to diverse and underserved populations. Essential Duties & Responsibilities: Clinical Care • Provide comprehensive primary care across the lifespan (or specify adults, pediatrics, family)., • Perform health assessments, diagnose medical conditions, develop, and implement treatment plans, and provide follow-up care., • Manage chronic illnesses such as diabetes, hypertension, asthma, COPD, and behavioral health conditions within NP scope., • Provide preventive services, including screenings, immunizations, well visits, and patient counseling., • Order, perform, and interpret diagnostic tests and screenings as appropriate., • Prescribe medications in accordance with state regulations, including controlled substances where permitted., • Provide care through in-person visits, telehealth, and outreach settings as needed. Care Coordination & Team Collaboration · Collaborate with physicians, nurses, behavioral health providers, dental services, case managers, and community health workers. · Participate in daily huddles, case reviews, referral coordination, and interdisciplinary care planning. · Facilitate smooth care transitions and ensure continuity of care for patients with complex needs. · Respond to urgent care needs within the clinic’s scope and protocols. · All providers will share responsibility for on-call coverage, ensuring patient care needs are met outside regular clinic hours. Documentation & Compliance • Document all patient encounters accurately and promptly in the electronic health record (EHR)., • Adhere to HRSA, UDS, OSHA, and state regulatory standards., • Support FQHC requirements including sliding fee scale procedures, enabling services documentation, and quality reporting., • Maintain certifications and licensure in accordance with state and federal guidelines. Quality Improvement & Population Health • Participate in quality and performance improvement programs such as PCMH, HEDIS/UDS measures, chronic disease registries, and value-based care initiatives., • Utilize evidence-based guidelines to improve clinical outcomes., • Engage in peer review, clinical audits, and continuing education to maintain high standards of practice. Community & Mission Engagement • Promote the mission and values of JPAFHC, emphasizing health equity and culturally responsive care., • Participate in health education, outreach events, and collaboration with community partners as needed., • Advocate for patients and support access to enabling services. Work Environment & Physical Requirements • Outpatient clinic environment, with potential for occasional satellite or mobile clinic coverage., • Ability to sit, stand, and walk for sustained periods; occasionally lift up to 25 lbs., • May require occasional evening or weekend hours depending on health center’s needs. Compensation & Benefits • Competitive salary with potential quality/performance incentives., • Medical, dental, vision, and life insurance., • Paid time off, CME allowance, and CME paid days., • Automatic 1% payroll deduction into 403(b) retirement account, • Eligibility for NHSC loan repayment and state loan repayment programs. Qualifications: Required • Master’s or Doctorate degree in Nursing (NP or DNP)., • Active, unencumbered NP license and prescriptive authority in the state of practice., • National board certification (e.g., FNP, AGNP, PNP)., • Current DEA registration (if applicable) and BLS/CPR certification., • Clinical experience or strong interest in caring for underserved or diverse populations., • Must possess a New York State Medicaid identification., • Meet New York State’s 3,600-hour clinical experience requirement for independent NP practice. Preferred • Experience in an FQHC, community health center, or primary care setting., • Experience with quality improvement, population health, or PCMH models., • Bilingual proficiency (e.g., Spanish) highly desirable., • Familiarity with eClinicalWorks EHR systems.

Job Description Company Overview: Health disparities among New Yorkers are large, persistent, and increasing. Public Health Solutions (PHS) exists to change that trajectory and support New Yorkers and their families in achieving optimal health and building pathways to reach their potential. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to low-income families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org. Program Description: PHS’ Community Health and Nutrition Access Program helps New York residents obtain free or low-cost health insurance coverage, apply for the Supplemental Nutrition Assistance Program (SNAP, also known as Food Stamps), and through our WIC program, provides nutrition education sessions led by WIC nutritionists on healthy eating and physical activity, breastfeeding support, and eWIC cards to purchase nutritious foods. Our staff members are culturally and linguistically competent and identify with the communities they serve. They help clients navigate through what can be a complicated and confusing application process, step by step. Each year, we help over 22,000 people apply for or renew free or low-cost health insurance coverage, 14,000 people to apply for SNAP, and 35,000 eligible pregnant and nursing women and children up to five years of age to enroll in the New York State WIC (Women Infants and Children) Program. Summary of Position: Neighborhood WIC, a program of Public Health Solutions, provides special supplemental foods, nutrition education and counseling to low-income pregnant women, infants and children up to age five who are at nutritional risk. Under the direct supervision of the Breastfeeding Coordinator and Center Manager, the Breastfeeding Peer Counselor will provide breastfeeding support and guidance to prenatal and breastfeeding mothers. Specifically, the Breastfeeding Peer Counselor will: • Counsel prenatal women on the techniques and benefits of breastfeeding., • Assist breastfeeding mothers to address breastfeeding concerns or problems., • Call mothers at home to provide breastfeeding information and encouragement., • Participate in all breastfeeding activities at WIC centers and community, breastfeeding outreach through health fairs and conferences., • Issue breastfeeding aids to breastfeeding women when needed., • Attend NYS WIC coalition meetings and trainings., • Document work activities in the Peer Counselor Daily Activity Log., • Assist in breastfeeding groups utilizing Participant Centered Nutrition Education (PCNE) technique., • Participate in all other activities that contribute to the efficient operation of the WIC Center., • Support and promote Participant Centered Nutrition Services (PCNS)., • Participates in all other activities that contribute to the efficient operation of the WIC Center., • Ability to travel and work at other WIC centers in Queens, Brooklyn, and the Bronx., • Attends all mandatory trainings and meetings. Qualification and Requirements: • Have high school diploma or equivalent., • Have personal experience breastfeeding., • Bilingual Required (Spanish and English)., • Be willing to travel to all PHS WIC centers in NYC., • Be approachable and display enthusiasm for helping women to breastfeed., • Have basic computer knowledge., • Be able to attend breastfeeding trainings and meetings., • Must be reliable and very organized with strong time management., • Must be detail-oriented and able to work independently., • Perform other duties as assigned., • Salary: $18.1979 - $18.1979 hourly. Benefits: • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403(b) + employer matching and discretionary company contributions., • College Savings Plan., • Ongoing trainings and continuous opportunities for professional growth and development. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. Monday 10:30am-6:00pm Tuesday-Friday 8:30am-4:00pm 35 hours per week

Job Description Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, homeless and formerly homeless adults, children and families, recent immigrants, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram. Located on the Upper East Side of Manhattan in the historic mixed-use Park Avenue Armory, Lenox Hill Neighborhood House’s Women’s Mental Health Shelter is a 24-hour program that addresses the critical issues facing 80 homeless women, aged 45 and over, who have histories of mental illness. Through a comprehensive continuum of care and programming that includes social work services, medical, nursing and psychiatric care, specialized peer support, housing placement, benefits assistance, arts and recreation and food and nutrition programs, our talented, multi-disciplinary team comprising social workers, mental health clinicians, nurses, psychiatric providers, peer advocates and program assistants, helps clients to transition from homelessness to permanent housing. The Program Coordinator will be an integral member of our Shelter team, joining other administrative staff, social workers, program assistants and operations managers to serve our clients every day. Reporting to the Shelter Director of Operations, the Program Coordinator will support our organizational vision towards ensuring a safe and supportive environment for all clients, staff and visitors while providing our clients with the best possible care and services. The Program Coordinator will: • Provide leadership and direction for operational staff, monitoring access control systems on assigned shifts and ensuring coordination between program assistants, contracted security and maintenance service staff, clinical staff and clients, • Ensure our comprehensive daily operations including meal service, customer service, front desk reception, laundry and line services and other programming occur in a client-centered and effective manner, • Handle administrative, programmatic and operational assignments and database reporting and entry including serving as point on vacancy control and reporting, incident reporting procedures and requirement documentation and more to ensure they are conducted in accordance with our high-performance standards and government regulations, • Maintain necessary documentation and take lead on promptly reporting incidents and handle the administration of all incident reporting procedures and requirements, • Interface daily with clients by providing excellent customer service by greeting and orienting clients, fielding questions and responding to client needs, • Serve as lead on shift for deescalating on-site crises and conflicts by providing problem-solving and conflict resolution to clients, • Work directly with clients to assist with activities of daily living, including but not limited to, providing support for laundry, decluttering dorm areas, • Assisting with client medication administration and observation, • Support clients with the shelter intake process, identifying priority concerns and additional supports as needed, • Participate in a shared on-call rotation with other supervisors to provide support and ensure continuity of operations at a 24/7 program, • Lead the coordination of scheduling and uses of program spaces throughout the shelter for various programmatic uses including volunteer and staff led group and programming events, • Work closely with Food Services, Facilities, Social Services, and other Lenox Hill Neighborhood House departments to coordinate smooth collaboration and consistency across operations, • Collaboratively assess and maintain operations service goals and priorities with the Shelter team, ensuring compliance with all required protocols and regulations and identify potential problems affecting the program The ideal candidate for Program Coordinator thrives in a highly social and busy community setting and is willing and able to work a fast-paced schedule that will include evenings and weekends and some holidays given our 24/7 operating schedule and the expansive needs of our clients. The ideal candidate will possess strong communication, organizational, customer service and administrative skills and be able to multi-task in a fast-paced environment. As part of a collaborative team, the Program Coordinator must possess exceptional communication skills and be a team-player. Bachelor’s degree, with relevant experience in the field of homelessness services, behavioral health, substance use services or residential support preferred. Fluency in Spanish is ideal. The Programming Coordinator must be willing and able to work a non-traditional full-time schedule, either 7:00 am - 3:00 pm or 3:00 pm - 11:00 pm Thursday - Monday (Tuesdays and Wednesdays off). Salary: $65,000-$70,000 annually What We Offer • Comprehensive health insurance choices for staff and their families, • Extensive paid time off – 25 days’ vacation time; 13 holidays; and substantial sick time, • Matching contributions to Retirement Plan, • Wonderful paid parental leave policy for all staff, • Professional Development Opportunities – conferences, trainings, lectures and more, • Free Life Insurance – 3x annual salary, • Pre-tax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass Transit, • Supplemental Insurance Coverage (Accident, Hospital and Critical Illness), • We like to have fun! Monthly Film and Dinner nights, bowling parties, Mets and Yankee games, cruises, food trucks, holiday parties, parties on our two Green Roofs, chocolate event for Valentine’s Day and ice cream socials, and much more., • State-of-the Art Fitness Center, Gym and Swimming Pool, • PSLF (Public Service Loan Forgiveness) Eligible Employer

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description: Community Access’s OMH licensed Intensive Crisis Residence (ICR) is inspired by the Soteria model and is designed as an alternative to psychiatric hospitalization for people going through an acute psychiatric crisis and who would benefit from a respite period in a stabilizing, home-like environment with 24-hour peer support and treatment services. The Soteria ICR will work with guests for up to 28 days to help them develop awareness and skills that will allow them to return to the community with an increased ability to manage their mental health concerns. The ICR will follow a Soteria model which emphasizes shared running of a home-like environment, positive expectations of recovery, validation of subjective experiences, the concept of “being with” a person, providing 1:1 support, 24 hours a day, and self-determination. Services are completely voluntary, and guests are encouraged to maintain their daily responsibilities and activities in the community during their stay including work, school, family care, recreation, and wellness appointments. The program works with guests throughout their stay on discharge planning focused on safety and wellness, and provides post-discharge follow up health resource navigation support. Position Overview: The Program Director is responsible for the overall administration and the day-to-day operation of the Soteria Intensive Crisis Respite (ICR), ensuring all contractual obligations are met and all operations are mission-aligned. This includes establishing and maintaining a culture of accountable, supportive leadership and supervision that promotes quality assurance and professionalism. The Program Director develops and refines the program’s policy and procedure manual, oversees staff recruitment, training, supervision and evaluation, management of the physical site, quality assurance improvement activities, audit preparedness, and complete internal and external reporting. The Program Director provides 24/7 on-call support on a rotating schedule shared with other program leadership. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Licensed Master's of Social Work, or related licensure, required., • Minimum of three (3) to five (5) years management experience working in a social service or related setting, with people diagnosed with psychiatric disabilities and people struggling with substance use, preferred., • Lived experience with mental health services, preferred., • Strong administrative and organizational skills., • Previous experience working with adults with psychiatric disabilities utilizing the recovery model., • A respect for, and high level of comfort around people experiencing psychiatric crisis., • Must be fingerprinted and cleared by the Office of Mental Health (OMH)., • Knowledge of and commitment to peer support, recovery-oriented practice, wellness and alternative approaches to supporting individuals experiencing psychosis., • Ability to utilize critical thinking, problem-solving and de-escalation skills to assist with creating and maintaining an environment that promotes recovery., • Demonstrated leadership skills and ability to work as part of a team., • Excellent oral and written communication skills., • Ability to utilize various cloud-based computer apps and programs including Microsoft Word and Excel., • Be creative and flexible., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Ability to walk up several flights of stairs., • Ability to work in the field (using public transportation)., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, preferred., • Ability to prioritize and meet deadlines., • Strong analytical ability. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Make the Road States (MRstates) is the national home for the second-generation Make the Road family of organizations in Connecticut, New Jersey, Pennsylvania and Nevada, this in addition to New York, that serves to uplift the voices of working-class, immigrants, women, LGBTQIA people, and people of color across the Make the Road States umbrella. From an operational spectrum it serves as the Finance and Human Resources Compliance Officers for the umbrella at large. Make the Road Action (MRA), a 501(c)(4) organization is committed to building power for justice in immigrant and low-income working-class communities of color. MRA operates in fi ve states - New York, New Jersey, Connecticut, Nevada, and Pennsylvania. We work to create social change, connect voters to the candidates and issues that are most important to them, and work hands-on in a fast-paced environment to create long-term impact in the communities that need it most. Current Opening: Make the Road States/Action is seeking a full-time Executive Assistant. The Executive Assistant plays a crucial role in ensuring the efficiency of organizational operations while providing high-level support to the Co-Executive Directors (Co-EDs) and Executive Team. This role is ideal for a detail-oriented, proactive individual who excels at managing administrative tasks, coordinating operational functions, and supporting executive leadership.to provide day-to-day administrative support. The position will support the administrative departments across multiple states and assist in project management reporting to the Chief of Staff. For the office location, this position is flexible with a remote option (northeast US preferred). Key Responsibilities but not limited to: Executive Support • Provide scheduling and calendar management support for the Executive Team (ET), with a strong understanding of priorities, including: responding promptly to all incoming requests for meetings involving ET members, finalizing and confirming appts ahead of each calendar item, making sure location, zoom or call in number, info and context of mtg, and all participants are listed clearly in calendar invite; and proactively rescheduling any conflicts., • Assist with travel arrangements, timesheet submissions, and general administrative needs for ET members., • Confirm agreements/contracts have been reviewed by respective Directors, Compliance, Legal counsel, get approval for signature and proper fi ling of documents., • Support Board meeting preparation, including scheduling, materials coordination, and minute-taking., • Maintain accurate records of relevant organizational information., • Assess, develop, and implement policies and procedures in coordination with the Chief of Staff, • Ensure compliance with organizational policies, working closely with the Compliance Manager., • Assist with project management and participate in the Operations Cohort meetings., • Lead event logistics for organizational gatherings, including MRS/MRA membership events and actions., • Work closely with administrative staff at all sites to coordinate event logistics and supplies., • Support membership communication and engagement efforts., • Provide in-person support during meetings, actions, and special events as needed., • Manage and submit required finance reports (Amex, reimbursements, etc), • Collaborate with the Compliance Manager to maintain updated grant and compliance information., • Establish and maintain strong working relationships with staff and members., • Work with the IT Director to ensure ET members and staff have necessary and functioning equipment., • Eligible to work in the U.S, • Bachelor’s Degree preferred, • 2 to 5 years of experience in office management systems and procedures, • Proficient in Microsoft Office (Word, Excel, and PowerPoint), • Self-starter with strong organizational skills and strong attention to detail, • Be highly professional and team oriented with a passion for excellence and eagerness to help the department meet our goals, • Ability to multi-task, prioritize, and complete assignments under strict deadlines with minimal supervision in a fast paced environment., • Ability to work under pressure required., • Have a working knowledge of spreadsheets, Microsoft Office suite, and using a database (ideally Salesforce) to run reports., • Flexible work schedule, some evenings or weekends required, • Strong verbal and written communication skills MRStates offers an excellent benefit package including health insurance, 401K, and generous paid vacation, sick, personal days. The salary range for this position is from $70,500 to $81,900. How to Apply: Please attach cover letter/resume and submit all documents to the Make the Road States career center. Make the Road believes that social change is best achieved through grassroots community-based organizing that flows directly from and engages the community demanding the change. As a membership-based organization, we are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, criminal history, or Veteran status. We strongly encourage those from historically excluded groups to apply.

Job DescriptionJob descriptionQueens based coffee roasting and distributing company seeks an experienced individual for a full-time customer service position in our call center. Customer Service Representatives serve as the primary point of contact for customers, providing timely and professional assistance with a variety of matters. You will have a major impact on our customers and the relationship we maintain with them. The CSR will report directly to the Call Center Manager. Responsibilities include (but not limited to) answering incoming client calls, taking orders, arranging service calls and problem-solving client issues – all in a call center environment that strives for excellence. If this sounds like something for you – then we’d like to meet you at Eldorado Coffee Roasters! Experience/Qualifications:· Minimum of 2 Years Call Center Customer Service experience (in a refreshment and/or office supply background is a plus).· Excellent oral and written communication skills, along with ability to follow instructions.· Professional telephone manner.· Ability to resolve low-priority issues without supervision.· Willingness to continually increase your knowledge and understanding of Eldorado Coffee Roasters products, their functionality and use.· Working knowledge of MS Office applications, including Excel and Outlook.· High-energy, flexible, self-starter, hands-on, and comfortable working individually and in a team environment. Eldorado Coffee Roasters is a leading New York metropolitan coffee and refreshment supplier which provides a world-class product line and the latest technology to bring that coffee-house feeling to its clients in the tri-state area. We specialize in a full line of name brand refreshment products and business supplies that you can trust. Socially responsible, environmentally friendly and a leader in customized solutions to meet your coffee and refreshment needs. Job Type: Full-time Salary: From $18.00 per hour Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Customer Service: 1 year (Required)

Job Description Our client is a consumer-advocacy law firm located in the Financial District of New York City, providing representation to consumers who have fallen into financial difficulty. With their rapidly growing firm, they offer you the opportunity to develop your career in a practice that is rich in variety and challenges. If you desire to work with other talented people who share a passion for professionalism and growth, then a career with us may be a perfect fit for you! Legal Customer Service Representative Our client is seeking a full-time entry-level legal assistant to provide the firm's attorneys with administrative support. This is a perfect opportunity for a hard worker with superior organizational skills, and who is interested in learning and growing in a fast-paced work environment. Principal Duties & Responsibilities: • Use of Salesforce CRM software to facilitate the process of responding to clients concerns via phone., • Working with collections agencies via phone to obtain documentation of settlements., • Reviewing documents sent to our office by both clients and collections agencies and ensuring they meet certain criteria., • Uploading these documents to their system., • Other ad hoc tasks as needed., • This is an entry-level position – prior experience working in a law office is a plus., • Must possess superior communication skills., • Highest ethical standards and professional integrity., • Strong interpersonal skills and ability to communicate effectively with clients, staff, and outside parties., • This is a hybrid position that will have a predetermined flexible remote and in-office working schedule., • Training & Guidance, • Medical, Dental & Vision Benefits, • 401K Benefits with Employer Match, • Pre-tax Transit Benefits, • Flexible Spending Accounts, • Paid Time Off (PTO) plus Sick Time, • An incredible team of smart and supportive people!

New GI Opening 30 mins from NYC! Solo practitioner with two office locations is looking for an additional GI. ERCP, EUS and Spanish preferred, but is not a requirement. Call 1:4, Partnership, Buy-in to endoscopy center. Competitive salary, benefits, malpractice. If you are interested in hearing more about this opportunity, please call HDA at , or text to . You can also reach us through email at . Please reference Job ID # 7403

Nation-wide Primary Care organization geared towards the geriatric population seeking a Spanish-speaking Physician in Queens! This is a full-time permanent position with a 4-6 week orientation/training period, stock options, extensive PTO, large CME stipend, malpractice coverage and 401k with match available from day one. Job Function: • Monday-Friday 8am-5pm schedule (no nights or weekends), • 12-16 patients per day once fully ramped up, • Collaborative care team - 1 MD, APP, Scribe, MA, Shared RN/Social Work support, • Specialty support from partnership with outside company, • Innovative EMR system created internally, training provided, • Call schedule rotated amongst NY market - have call center to triage so calls are limited and done from home

New GI Opening 30 mins from NYC! Solo practitioner with two office locations is looking for an additional GI. ERCP, EUS and Spanish preferred, but is not a requirement. Call 1:4, Partnership, Buy-in to endoscopy center. Competitive salary, benefits, malpractice. If you are interested in hearing more about this opportunity, please call HDA at , or text to . You can also reach us through email at . Please reference Job ID # 7403

Community Health Center of Richmond • Full Time, • Hours: 8:30 AM - 4:30 PM, 9 AM - 5 PM, or 9:30 AM - 5:30 PM with One Evening a Week, and One Saturday a Month, • Employed, • New Graduates, • Average Patients seen: 22, • Call Schedule: No Call, • Loan Repayment, • Sign-On Bonus, • Compensation: - Compensation Based on Experience- Sign-on Bonus will be discussed, • Benefits: -Full Benefits Package - 401k With 8% Match, • Additional Info: - Open to new graduates and Visa candidates- Student loan repayment options through the NHSC.- Ideally looking for physicians with stable work history, credentialed, living in the area, experience working for an FQHC, and bilingual in either Spanish, French-Creole or Arabic.- This clinic is on Staten Island and the physician may have to cross a bridge and pay tolls.- Established FQHC with 3 locations currently and in the planning stages of a 4th location.- Just a short ferry ride from Manhattan to Staten Island.- We are located 45 minutes from Manhattan, 1.5 hours from Philadelphia, 2 hours from New Haven, CT, and less than 3 hours from Hartford, CT.

Enterprise Medical Recruiting is assisting a private practice to recruit a new partner!They are seeking a Gastroenterologist to work in an outpatient-only setting!This is a partnership track, lifestyle-focused opportunity. Practice Details: • 500K guarantee - 2-year employed salary plus bonus structure, • Ownership opportunity in 2 years, • Well-established patient base, • Bread and butter practice, • Excellent support, • Flexible schedule, • Outpatient only - no nights or call!, • Available for Interviews now DO-6

New Jersey! Opportunity for a gastroenterologist to join a busy practice located just minutes outside of NYC. This practice does consultations in three nearby hospitals, does procedures in it's own surgery center, and the physicians in the practice perform ERCP and EUS. Competitive salary offered for the first two years. After two years partnership will be offered. A comprehensive benefit package included malpractice, health insurance a 401 k plan with matching contributions, and paid vacation. Fluency in Spanish is a plus. If you are interested in hearing more about this opportunity, please call HDA at , or text to . You can also reach us through email at . Please reference Job ID # 7063

New Jersey! Opportunity for a gastroenterologist to join a busy practice located just minutes outside of NYC. This practice does consultations in three nearby hospitals, does procedures in it's own surgery center, and the physicians in the practice perform ERCP and EUS. Competitive salary offered for the first two years. After two years partnership will be offered. A comprehensive benefit package included malpractice, health insurance a 401 k plan with matching contributions, and paid vacation. Fluency in Spanish is a plus. If you are interested in hearing more about this opportunity, please call HDA at , or text to . You can also reach us through email at . Please reference Job ID # 7063

Community Health Center of Richmond • Full Time, • Hours: 8:30 AM - 4:30 PM, 9 AM - 5 PM, or 9:30 AM - 5:30 PM with One Evening a Week, and One Saturday a Month, • Employed, • New Graduates, • Average Patients seen: 22, • Call Schedule: No Call, • Loan Repayment, • Sign-On Bonus, • Compensation: - Base Salary (Based on Experience) + 8% (Dollar for Dollar) 401k Match- Sign on Bonus offered, • Benefits: - Full Benefits Package, • Additional Info: - Open to new graduates and Visa candidates- Student loan repayment options through the NHSC.- Ideally looking for physicians with stable work history, credentialed, living in the area, experience working for an FQHC, and bilingual in either Spanish, French-Creole or Arabic.- This clinic is on Staten Island and the physician may have to cross a bridge and pay tolls.- Established FQHC with 3 locations currently and in the planning stages of a 4th location.- Just a short ferry ride from Manhattan to Staten Island.- We are located 45 minutes from Manhattan, 1.5 hours from Philadelphia, 2 hours from New Haven, CT, and less than 3 hours from Hartford, CT.

Job DescriptionDescription: • Keeps the Program Administrator on call, informed of facility problems that need concern, • Responsible for providing leadership and supervision to the nursing staff and related level staff., • Will greet patients and prepare them for physical examination and treatment., • Will maintain medical supplies and equipment., • Provides education as indicated after assessing the learning needs of the patient, staff members and students., • Assess the patient's physical and psycho-social condition on an ongoing basis throughout the continuum of care., • Utilize manual and automated information systems to improve efficiency and effect productivity., • Demonstrate a current working knowledge of equipment, instrumentation and medications., • Adhere to the standards, policies, procedures and goals of the medical center., • Act as a liaison in coordinating patient care activities with nurses, physicians and allied health professionals. Requirements: Midnight to 8am shift weekends only. REQUIREMENTS: BS in Nursing 3 years experience Experience working with underserved populations preferred Licensed and currently registered as a Professional Nurse in New York State Bilingual Spanish Preferred CPR Certification

Job Description Administrator on Duty About Rising Ground Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. About the Role: The Per Diem Administrator on Duty (AOD) is responsible for supporting health, safety, and overall functioning of the residential program during assigned shifts. This includes monitoring program delivery, ensuring safety protocols are followed, and maintaining professional standards of care. While not a supervisory role, the per diem AOD is expected to provide on-the-ground support to direct care staff, assist in resolving issues that arise during the shift, and escalate concerns appropriately. In the absence of full-time leadership (e.g., Assistant Residential Directors or Residential Director), the AOD serves as the point person for coordination and communication. This position plays a key role in maintaining continuity of care and ensuring youth and staff safety during non-standard hours, weekends or holidays. What You’ll Do Essential Functions • Maintain communication with cottage staff and monitor staff and resident locations off/on grounds., • Ensure effective communication of priority information to all necessary staff and shifts., • Obtain census information on each shift and record in the Communication logbook., • Maintain thorough and accurate records, files and correspondence; Complete necessary documentation (both hand-written and computer based/data entry) in a timely, accurate, complete, and legible manner. May include, but not limited to notations in the logbook, AOD location board, incident reports, sign-in sheets, and any other forms used or as directed by your supervisor., • Set and contribute to a safe, dignified, orderly atmosphere by enforcing program rules, policies, and procedures., • At all times model the appropriate dress, speech, and behavior for residents. This includes dressing professionally or in designated work uniforms/dress code if prescribed., • Maintain appropriate professional boundaries with adolescents and staff; Respond to all requests in a professional and courteous manner; Observe and adhere to adolescent confidentiality standards., • Maintain and promote a cooperative, harmonious, teamwork environment within the workplace. Maintain and promote an atmosphere of dignity and respect in line with the philosophy and policies of Rising Ground., • Follow the OOP/AWOL policy, ensuring missing person protocol and internal/external communications as delineated., • Follow overstayed home visit protocol, notifying family members and relevant staff of the child’s location/situation., • Monitor staff sign in/out process and initial for verification., • Respond to crisis situations providing leadership and direction to staff. This includes deploying staff as appropriate, helping to ensure medical/clinical support during/after restraints and reviewing written documentation of incidents when appropriate., • Answer telephones and follow through on requests/issues with accurate record keeping (logbooks)., • Respond to neighborhood and community calls/concerns as needed., • Prioritize scheduled appointments and immediate needs for transportation of youth., • Coordinate with Medical and Education departments to arrange for drivers and vehicles to ensure program needs are met., • Receive, sort and distribute mail to different departments, ensuring efficient communication., • Provide on-call support for the Supervised Independent Living Program (SILP) as needed, ensuring the well-being of residents and addressing any immediate issues or concerns., • Document all activities, incidents, and events related to the Supervised Independent Living Program during the on-call shift, ensuring accurate and comprehensive records., • Collaborate with SILP staff to address resident needs, enforce program guidelines, and support the overall objectives of the program., • Assist with coordinating emergency responses and follow-up actions related to SILP as required. Your Qualifications • High School Degree required, bachelor’s degree preferred, • At least 5+ years working in a Residential Treatment Center or related service., • A safe driving record as determined by NYS Department of Motor Vehicles, • Excellent communication, interpersonal, and leadership skills, with the ability to work effectively with students, families, school personnel, and external agencies., • Ability to proficiently multitask and successfully balance multiple projects. Bi- lingual in Spanish preferred but not required., • Empathy, flexibility, and a commitment to providing high-quality care and support., • Experience working with children or adolescents with emotional, behavioral, or developmental disabilities in a residential, educational, or therapeutic setting. This position is based out of our Yonkers Residential Treatment Center location for adolescents ages 12-21. Position Type/Expected Hours of Work: This position is in a 24/7 program. The AOD shifts are 7am-3pm/ 3-11pm and 11-7am. The PD may be offered any of these shifts as needed for the program. RTC staff may be required to remain on shift if there is no immediate staff relief available, ensuring continuity of care and maintaining a safe, supportive environment for youth at all times. Flexibility in shift scheduling may be necessary to meet staffing needs. Additional Requirements: Professional Practice • Arrive at work on time, respecting other shift workers and programmatic needs., • At all times, model the appropriate dress, speech and behavior for residents. This includes dressing professionally or in designated work uniforms/dress code if prescribed., • Professionally representing the agency when speaking with parents, community members or other stakeholders., • Maintain appropriate professional boundaries with adolescents and staff; Respond to all requests in a professional and courteous manner., • Respect the privacy of all individuals and maintain client confidentiality as prescribed by law and in Agency policies., • Assume the expected role of the treatment team and maintain collaborative relations with members., • Maintain and promote a cooperative, harmonious, teamwork environment within the workplace. Maintain and promote an atmosphere of dignity and respect in line with the philosophy and policies of Rising Ground., • Become knowledgeable of all RTC policies and procedures; modeling, training and actively supervising the use of each., • Attend all mandatory or recommended staff development workshops/trainings. Rising Ground is comprised of unique and valued individuals who together make the organization effective in assisting the children, adults and families who come to us for support. We believe that only when all employees contribute fully as their true selves can Rising Ground's true strength, vision, and values come to fruition. We recognize the ubiquitous social biases and structures that impact and shape the experiences of all people, including our own staff and people supported. Among the many biases present in our society that shape our personal and professional experiences race, gender, sexual orientation, and gender expression are all factors that can present hurdles. As such, Rising Ground is committed to being an anti-racist and inclusive organization that will actively strive to overcome both systemic and interpersonal biases that perpetuate oppression. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description JOB TITLE: SECURITY MANAGER FLSA: EXEMPT DIVISON: SERVICES - SECURITY REPORT TO: PROGRAM DIRECTOR LOCATIONS: YONKERS, NY SALARY: $65,000- $70,000 SUMMARY: The Security Manager is responsible for maintaining the safety and security of clients and staff in a family (with children) shelter operation. This position reports to the Program Director and is responsible for providing supervision to the Shift Supervisors and Safety Security Officers, and the day-to-day functions of the shelter. Proof of COVID-19 vaccination is required. DUTIES AND RESPONSIBILITIES: • Supervise the Shift Supervisors, • Provide support to all aspects of building operations, • Ensure that all client rooms are inspected by SSO daily, • Monitor the logging and storage of client property, • Ensure that storage area is organized and following the mandated storage rule as per DHS, • Work in conjunction with the Director of Social Services to ensure that clients are adhering to Westhab and DHS mandates., • Supervise random locker and room searches on a regular basis, • Conduct random inspections throughout the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, staff performance, etc., • Participate in weekly Interdisciplinary Team meetings, • Monitor reception area and security staff at the front desk and provide crisis intervention when needed to maintain a safe environment, • Complete and maintain assigned paper work, i.e., entry logs, incident reports, CPS reports and all other reports., • Create weekly schedules and monitor attendance and timesheets submission to ensure accuracy, • Assist the Facility Manager by preparing/executing fire drills and other emergencies., • Participate in the interview and selection process of new staff and train new employees on the procedures of the center, • Other job related duties assigned by the Director of Security EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: NYS Security Guard license required. High school diploma required, Associates Degree preferred and at least three years of related security experience. Supervisory experience is required. Must have demonstrated skills in conflict resolution, crisis management, and knowledge of video surveillance and fire alarm systems. Valid NYS driver’s license required. 24-hour on-call for emergencies. Bilingual English/ Spanish required. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR KPR4DJ6awS

Job Description JOB DESCRIPTION JOB TITLE: SECURITY MANAGER FLSA: EXEMPT DIVISON: SERVICES - SECURITY REPORT TO: PROGRAM DIRECTOR LOCATIONS: BRONX, NY SALARY: $65,000- $70,000 SUMMARY: The Security Manager is responsible for maintaining the safety and security of clients and staff in a family (with children) shelter operation. This position reports to the Program Director and is responsible for providing supervision to the Shift Supervisors and Safety Security Officers, and the day-to-day functions of the shelter. Proof of COVID-19 vaccination is required. DUTIES AND RESPONSIBILITIES: • Supervise the Shift Supervisors, • Provide support to all aspects of building operations, • Ensure that all client rooms are inspected by SSO daily, • Monitor the logging and storage of client property, • Ensure that storage area is organized and following the mandated storage rule as per DHS, • Work in conjunction with the Director of Social Services to ensure that clients are adhering to Westhab and DHS mandates., • Supervise random locker and room searches on a regular basis, • Conduct random inspections throughout the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, staff performance, etc., • Participate in weekly Interdisciplinary Team meetings, • Monitor reception area and security staff at the front desk and provide crisis intervention when needed to maintain a safe environment, • Complete and maintain assigned paper work, i.e., entry logs, incident reports, CPS reports and all other reports., • Create weekly schedules and monitor attendance and timesheets submission to ensure accuracy, • Assist the Facility Manager by preparing/executing fire drills and other emergencies., • Participate in the interview and selection process of new staff and train new employees on the procedures of the center, • Other job related duties assigned by the Director of Security EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: NYS Security Guard license required. High school diploma required, Associates Degree preferred and at least three years of related security experience. Supervisory experience is required. Must have demonstrated skills in conflict resolution, crisis management, and knowledge of video surveillance and fire alarm systems. Valid NYS driver’s license required. 24 hour on-call for emergencies. Bilingual English/ Spanish required AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR G0J5WFAjqu

Job Description JOB DESCRIPTION JOB TITLE: SECURITY MANAGER FLSA: EXEMPT DIVISON: SERVICES - SECURITY REPORT TO: PROGRAM DIRECTOR LOCATIONS: BRONX, NY SALARY: $65,000- $70,000 SUMMARY: The Security Manager is responsible for maintaining the safety and security of clients and staff in a family (with children) shelter operation. This position reports to the Program Director and is responsible for providing supervision to the Shift Supervisors and Safety Security Officers, and the day-to-day functions of the shelter. Proof of COVID-19 vaccination is required. DUTIES AND RESPONSIBILITIES: • Supervise the Shift Supervisors, • Provide support to all aspects of building operations, • Ensure that all client rooms are inspected by SSO daily, • Monitor the logging and storage of client property, • Ensure that storage area is organized and following the mandated storage rule as per DHS, • Work in conjunction with the Director of Social Services to ensure that clients are adhering to Westhab and DHS mandates., • Supervise random locker and room searches on a regular basis, • Conduct random inspections throughout the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, staff performance, etc., • Participate in weekly Interdisciplinary Team meetings, • Monitor reception area and security staff at the front desk and provide crisis intervention when needed to maintain a safe environment, • Complete and maintain assigned paper work, i.e., entry logs, incident reports, CPS reports and all other reports., • Create weekly schedules and monitor attendance and timesheets submission to ensure accuracy, • Assist the Facility Manager by preparing/executing fire drills and other emergencies., • Participate in the interview and selection process of new staff and train new employees on the procedures of the center, • Other job related duties assigned by the Director of Security EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: NYS Security Guard licenseand F80 required. High school diploma required, Associates Degree preferred and at least three years of related security experience. Supervisory experience is required. Must have demonstrated skills in conflict resolution, crisis management, and knowledge of video surveillance and fire alarm systems. The Coordinator of Fire Safety and Alarm Systems in Homeless Shelters is required (F80). Valid NYS driver’s license required. 24 hour on-call for emergencies. Bilingual English/ Spanish a plus AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Monday- Fridays 9:00 am to 5:00pm 35 Weekly

Job Description POSITION SUMMARY: The Administrative Assistant plays a vital role in ensuring smooth and efficient daily operations while upholding the highest standards of client service. Acting as the central point of coordination within the office, this individual is expected to be dependable, personable, punctual, and assertive. Key responsibilities include managing client interactions, routing calls, processing mail, and maintaining organized and accurate data systems. The Administrative Assistant is instrumental in facilitating a professional environment that consistently meets or exceeds client expectations. RESPONSIBILITIES: CLIENT RELATED SERVICES • Serve as the first point of contact for clients, ensuring a professional and welcoming experience., • Documents all in-office visits following the process and procedures., • Answering and routing incoming calls to the appropriate department., • Filter client calls by identifying urgent matters and following the call escalation process., • Responsible for returning missed calls and assigned callbacks provided by the Manager., • Responsible for retrieving voice messages left on Main Lines., • Handles each call with a positive, helpful attitude while being thorough in concise., • Assist with client referrals and ensure timely follow-up to maintain strong relationships and continuity of service., • Support business development efforts by attending events, distributing materials, and helping build a positive public presence for the firm., • Assist with posting content to all social media sites., • Assist with creating digital marketing, promotional material, and advertisements while ensuring brand consistency., • Processes all incoming and outgoing mail & packages via USPS, UPS and FedEx., • Fax and scan client documents in accordance with company procedures., • Collecting and routing hand-delivered packages., • Inventory management of office supplies, cleaning supplies, marketing supplies, etc. will be responsible for notifying management of supplies that require replenishing., • Maintaining the cleanliness of the office waiting area, lobby, and other public areas., • Maintain strict confidentiality of client records and sensitive information in accordance with firm policies and legal regulations., • Categorize and upload incoming documents into the client’s matter, ensuring correct document type classification and creation of corresponding task(s)., • Complete client file requests in a timely and organized manner., • Minimum 1-2 years of administration experience, • 1-year experience in a call center environment preferred, • Provides a clean, polished, and professional appearance, • Proficient in relevant computer applications, • Excellent level of experience with the use of a computer and general office equipment such as printers, scanners, and copy machines, • Knowledge of customer service practices and principles, • Excellent data entry and typing skills, • Committed to providing quality service in relation to organization's mission, • Superior listening, verbal, and written communication skills, • Ability to handle stressful situations appropriately, • Ability to modify and adapt to improvements within the organization, • Ability to operate in a high-paced environment with a composed sense of urgency, • Excellent time management and organizational skills, • Bilingual/ Spanish speaking (Required) Physical Demands: While performing the duties of this job the employee is frequently required to sit, stand, walk, talk, hear, bend, stoop, and have finger, hand, and arm dexterity. Work Environment: This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. We are a paperless work environment utilizing E-fax, Vonage Application, the Microsoft Office Suite package, & Smart Advocate legal database software.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Company parties, • Competitive salary, • Paid time off, • Training & development, • Flexible schedule At Levin's Drugs, we pride ourselves on accuracy, compliance, and exceptional patient support. We are seeking a detail-oriented and organized Pharmacy Biller to join our team. If you have strong attention to detail, experience with pharmacy billing, and the ability to navigate insurance issues efficiently, we want to hear from you! Job Description: As a Pharmacy Biller, you will play a key role in ensuring accurate claim submission, timely reimbursement, and efficient workflow between the pharmacy, patients, and insurance companies. Your primary responsibilities will include: • Processing, submitting, and reconciling third-party insurance claims., • Verifying patient insurance eligibility and coverage., • Investigating and resolving rejected or denied claims promptly., • Communicating with insurance companies, PBMs, and patients regarding billing-related issues., • Handling prior authorizations, overrides, and reimbursement inquiries as needed., • Ensuring all claims comply with insurance guidelines, state regulations, and pharmacy policies., • Maintaining accurate documentation and billing records., • Collaborating with pharmacists, technicians, and call center staff to ensure smooth billing operations. Qualifications: To be successful in this role, you should have the following qualifications: • High school diploma or equivalent (college coursework is a plus)., • Previous pharmacy billing or healthcare billing experience highly preferred., • Strong understanding of insurance plans, PBMs, deductibles, copays, overrides, and claim rejections., • Excellent communication skills and the ability to explain billing issues clearly., • Strong problem-solving abilities, especially with complex claim denials., • High attention to detail and accuracy., • Ability to work well in a fast-paced environment and adapt to changing billing requirements., • Proficiency with computer systems, pharmacy software, and general office applications., • Proficiency in a second language (Spanish, Russian, Bengali, etc.) is highly preferred. Benefits: We offer a competitive compensation package, including salary, bonuses, and benefits, which may include health insurance, retirement plans, and more. You will also have opportunities for career growth and advancement within our organization. How to Apply: If you are ready to embark on a rewarding career in pharmacy operations and become an integral part of the Levin's Drugs team, please submit your resume through this job post. Join us in supporting our patients by ensuring accuracy, compliance, and timely service. We look forward to receiving your application!

Job Description WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY Borinquen Court & Tres Puentes is a cluster of Senior Supportive and Affordable Housing residence in the Bronx, providing 323 units of permanent housing (145 at Borinquen Court, and 178 at Tres Puentes). The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents. The Property Manager is responsible for safe operations of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. JOB DUTIES & RESPONSIBILITIES Building Management: • With the Assistant Property Manager, supervise the maintenance, administrative and compliance staff, including:, • 1 Assistant Property Manager, • 1 Administrative Assistant, • 1 Income Certification Specialist, • 5 Front Desk staff (24/7 staffing), • 1 Superintendent, 2 Handy Persons, 7 Porters. Maintenance staff represented by 32bj Bronx., • Ensuring building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.) and per Union contract, • Maintain good relations with oversight agencies including but not limited to HPD, HDC, NYCHA, HUD, DHS, and Tax Credit Investors and Syndicators., • Lead site, financial and files Audits and coordinate timely responses on findings, • In collaboration with Facilities Department and Superintendent, manage building project, repairs, and maintenance, • Monitor and optimize use of building inventory and supplies, • Manage vendor relations, including schedules, contract review and renewal, bids and proposals collection and review, invoice tracking and timely payment, • Report on and address building related issues in a timely fashion, • Assure the building, sidewalks, and alleys are clean and well-maintained; and all licenses, certificates, etc., are current, • Conduct annual and as needed inspections, arrange for routine painting and repair work, • Monitors progress of work orders, maintain accurate records, tracking service and performance of equipment, • Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment, • With input from social service Team, initiate and oversee collection actions and holdover proceedings as necessary, • Review and recommend staff training needs and ensure staff are meeting minimum training requirements, • Assure all required licenses, operating certificates, etc. are current and maintained., • Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner, • Work collaboratively with social services to resolve resident issues, • In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents, • Available to negotiate and respond to grievances and reasonable accommodation requests., • Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team during non-business hours., • Ensure compliance to WSFSSH standards and all contracted agencies including but not limited to NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC)., • Oversee lease up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, and referral programs, including but not limited to DHS, • Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards, • Collect and deposit rents, • Monitor and ensure city regulation compliance by commercial landlord for all commercial space on WSFSSH property line, approximately twelve spaces total., • Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges., • Strong leadership skills with a proven track record for creating and maintaining positive and mindful change, • Ability to collaborate across functional teams, • Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary, • Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software., • Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred., • High School Diploma or GED required, Associate’s or bachelor’s degree preferred, • A minimum of two years of supervisory experience, • Must be able to sit, stand, walk, and bend Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday - Friday 9am - 5pm

Job Description TITLE: Program Director DEPARTMENT: Clinical FLSA CODE: Exempt PROGRAM: Transitional Housing for individuals who are Justice Involved Bronx, NY Location SALARY: $70,000 - $85,000 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher MAJOR FUNCTIONS: Responsible for the day-to-day operation and coordination of a 17-unit OMH funded Transitional Housing serving individuals who are Justice Involved. This role is responsible for ensuring high-quality service delivery, compliance with funding and regulatory requirements, and fostering a trauma-informed, person-centered environment that supports residents’ successful reentry into the community. He/she serves as a bridge between the program staff and the Vice President, Director of Mental Health & Housing Services SPECIFIC DUTIES & RESPONSIBILITIES: • Oversee the day-to-day operations of the transitional housing program, including staff supervision, resident services, and facility management., • Develop, implement, and continuously improve program policies, procedures, and protocols in alignment with best practices for reentry and supportive housing., • Ensure that program services are trauma-informed, culturally responsive, and promote equity and dignity., • Monitor program performance and implement quality improvement strategies based on data and resident feedback., • Hire, train, supervise, and evaluate program staff, including case managers, housing coordinators, and support staff., • Provide regular supervision, coaching, and professional development opportunities., • Foster a collaborative, supportive, and accountable team culture., • Oversee the development and implementation of individualized service plans in collaboration with case management staff., • Ensure the program provides access to wraparound services such as behavioral health, employment assistance, legal aid, and life skills development., • Advocate for residents’ needs and work to reduce barriers to housing stability and community reintegration., • Ensure compliance with all contracts, grants, licensing, and legal requirements related to transitional housing and justice-involved populations., • Prepare and submit reports to funders, regulatory agencies, and internal stakeholders as required., • Maintain accurate documentation and data in accordance with agency and funder requirements., • Build and maintain relationships with criminal justice agencies, housing providers, behavioral health services, and other community partners., • Represent the program in community meetings, reentry coalitions, and public forums., • Collaborate with referral sources and partners to ensure seamless service delivery and referral processes., • On-call responsibilities as needed to support 24/7 program operations., • Requires the ability to respond to crises and handle challenging situations with professionalism and compassion. Master’s degree in Social Work, Criminal Justice, Public Administration, Psychology, or related field. 5+ years of experience in human services, including 2+ years in a supervisory or management role. Demonstrated experience working with justice-involved populations, reentry programs, or supportive housing. Knowledge of housing first, harm reduction, and trauma-informed care models. Strong leadership, communication, and organizational skills. Familiarity with local and state reentry and housing systems. Preferred: • Bilingual in English and Spanish., • Lived experience with justice system involvement is valued and encouraged. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.