Lab Technician for Drug, Alcohol and DNA Testing
hace 16 días
Edison
Job Description Position Title: Lab Technician for Drug, Alcohol and DNA Testing Location: Edison, NJ 08820 Salary: $18.00 to $22.00 - dependent on work history and experience Contact: Jeri Burt; Overview Fastest Labs is a premier provider of non-medical drug, alcohol and DNA testing services to small and large businesses and individuals. We pride ourselves on delivering fast, accurate and confidential test results with exceptional customer service. With over 250 locations in the US, Fastest Labs is rapidly expanding in New Jersey and is seeking a detail-oriented collections lab technician to work in our new Edison location. In joining us, you will have the opportunity to grow in skills and in leadership. This hands-on position administers drug, alcohol and DNA testing services, provides support to customers and other franchises and completes assigned administrative tasks required to run the lab. This role may also be asked to support the sales staff in conducting telephone sales calls to leads and making appointments. This position requires a high level of customer service, an extremely positive attitude, PC skills and an ability to work without direct supervision after completing your training. Prior medical experience is not necessary; we provide all the training required to become a certified collector/technician. We are looking for career-minded team members who want to grow into a leadership role in a rapidly growing company. Males are encouraged to apply due to Department of Transportation observed urine testing requirements. This is a full-time, in person position. Some remote or customer onsite work may be required from time to time. Work hours are 9:00 am to 5 pm Monday to Friday (1-hour non-paid lunch break). Some overtime may be required depending on the customer account which may include a weekend. Personal Attributes The Ideal candidate is a quick learner with an urgency to become an expert in your role; has enthusiasm for learning the business and working with our corporate and personal testing clients to provide excellent customer service. Primary Responsibilities • Administer drug and alcohol tests (urine, hair, saliva, breath, nails), • Collect and process DNA samples (cheek swabs), • Maintain accurate documentation and follow all chain-of-custody procedures, • Ensure cleanliness and compliance with lab protocols, • Provide professional customer service in English. A second language such as Hindi, Gujarati or Spanish is a plus., • Educate clients on testing options and recommend appropriate services, • Promote additional services and packages to walk-in clients, • Support front desk operations and assist with inbound inquiries, • Collect payments from clients before administering a personal test, • Minimum 2 years of work experience (customer service, retail, etc.). Experience in a similar role such as BAT/urine collector or phlebotomist a positive but not required, • Bilingual fluency in English, Spanish, Hindi or Gujarati is a positive, • Male candidates encouraged to apply (for gender-specific testing protocols), • High school diploma or equivalent. Must be able to pass a pre-employment drug screen and a background check., • Proficient in Word, Excel, use of a tablet; Google products and willing to learn new software and technologies., • Strong attention to detail and organizational skills; must be able to follow procedures without errors, • Excellent communication and interpersonal abilities Company DescriptionFastest Labs of Union is part of the Fastest Labs national franchise network, a rapidly expanding chain of drug, alcohol, and DNA testing centers with locations across the U.S. Our Union, NJ location is leading the brand’s strategic growth into the Northeast, delivering fast, professional, and compliance-driven testing services to organizations across New Jersey. This Lab Technician position will be located in the new Edison office once training and certifications are completed.Fastest Labs of Union is part of the Fastest Labs national franchise network, a rapidly expanding chain of drug, alcohol, and DNA testing centers with locations across the U.S. Our Union, NJ location is leading the brand’s strategic growth into the Northeast, delivering fast, professional, and compliance-driven testing services to organizations across New Jersey. This Lab Technician position will be located in the new Edison office once training and certifications are completed.