AVI/Employee Parking Supervisor
hace 21 días
Atlanta
Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities • Assist the Manager in the development and implementation of written policies, procedures, and department goals for Reserve Parking, Limousine Parking & Employee Parking-AVI Operations, • Maintain proper management of all customer accounts in the collection, reconciliation, and reporting of all transactions, • As first point of contact, provide favorable and quality customer service to Reserve Parking, Employee Parking & Limousine Parking customers, • Ensure all department activity is updated timely and accurately posted to the Parking Revenue Control System, maintaining department confidentiality of sensitive customer Information., • Respond timely to all customer inquiries through phone calls, emails, intercoms, face-to-face, fax and messages in a courteous and friendly manner while providing Positively Outrageous Service (POS), • Prepare accurate and timely departmental monthly reports Qualifications • Excellent written and oral communication skills required (English)., • Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel) and Outlook required., • Two years experience facilitating technical and/or soft skills training, or a four year degree from accredited college or university in a related field., • Possess a valid driver license with a good driving record. Salary Range: $43,000/yr Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.