General Manager
hace 18 días
Little Silver
Job DescriptionDescription: At Triple T Hospitality, our Mission is to achieve “GREATNESS”. Tommy's Tavern + Tap is a dynamic and fast-paced restaurant known for its welcoming atmosphere, exceptional food, and outstanding service. We take pride in delivering a memorable dining experience to our guests while fostering a positive and growth-oriented work environment for our team. We believe that good isn’t good enough - GREATNESS is remembered. The Restaurant General Manager is responsible for overseeing the daily operations of the restaurant, ensuring exceptional service, quality, and profitability. This role involves managing and coaching staff, maintaining compliance with health and safety regulations, and achieving company objectives in service, quality, and sales. Requirements: Exemplify the Triple T Hospitality Experience: Dedicate oneself to delivering GREAT guest service, consistently going above and beyond for both guests and team members. Managing and Coaching: • Schedule, Coordinate, and Appoint Activities: Organize and assign tasks to front-of-house staff to ensure smooth operations., • Corrective Action Plans: Administer fair, prompt, and consistent corrective actions for violations of company policies and procedures., • Staff Development: Strive to develop staff in all areas, providing training and growth opportunities, • Supervise & Motivate Staff: Lead and inspire staff to perform at their best, fostering a positive work environment., • Guidelines and Training Programs: Ensure adherence to company guidelines and training programs., • Performance Reviews: Complete staff reviews in a timely manner, providing constructive feedback., • Passion for Service: Display a passion for service to guests and team members, setting an example for the team., • Coaching & Development: Coach and develop the management team, identifying areas for improvement and growth., • Staffing Needs: Identify staffing needs, recruit, and select quality candidates. Process and Procedure: • Policy Compliance: Ensure restaurant policies, procedures, and standards are followed at all times., • Health and Safety Compliance: Monitor compliance with health, safety, fire, and labor regulations., • Sanitation: Ensure restaurant sanitation according to health and safety guidelines., • Payroll Management: Monitor payroll and ensure all information is accurate., • Payables Management: Monitor all payables to ensure information is correct and invoices are processed timely., • Service, Quality, and Sales: Achieve company objectives in service, quality, and sales., • Safe Working Environment: Maintain a safe working environment for all staff., • Equipment Maintenance: Ensure all equipment is maintained to company standards. Maintenance app is current for all R&M issues., • Facility Maintenance: Ensure the facility and outside grounds are maintained to company standards. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: · Proven experience as a Restaurant General Manager or in a similar leadership role. · Excellent leadership, communication, and problem-solving skills. · Experience with inventory management, scheduling, and staff development. · Strong knowledge of restaurant operations, financial management, and customer service best practices. · Ability to thrive in a fast-paced environment and make data-driven decisions. Passion BENEFITS: • Winner of one of the fastest growing companies in the US today by INC 5000, • 2 weeks paid vacation the first year, • Five sick | personal days per year, • 6 Floating Holidays per year, • Monthly bonus plan after 60 days of employment, • Medical, dental, vision and voluntary life insurance after 60 days, • Fifty percent Manager Meal discount for up to six people in any of our locations on both food and alcohol, • Casual dress work environment