Family Support Coordinator
3 days ago
Watkinsville
Job Description Job Summary: The Family Support Coordinator cultivates and maintains positive relationships with esp families and supports in planning and executing family events. This role leads efforts to organize, systematize, and streamline processes that strengthen Athens Family Support, including assisting with program and event registration and identifying target audiences for deeper community connection. About esp: Founded in 1986 in Watkinsville, Georgia, esp exists to create transformative experiences for people with disabilities and their families and change communities for the better. esp now operates four locations across the state of Georgia to provide year-round programming, summer camp, and family support to nearly 1,000 families. To learn more, visit espyouandme.org Our Values • Infused with Joyful Hospitality, • Innovating Possibilities, • Activating the Abilities of All, • Fascinated with Fun, • Compassion, Freely Given, • Connecting the Unconnected, • Develop and implement systems of support for esp Athens families including enhancing the Resource Hub and community partnerships., • Case Management for esp Athens families to include provision of emergency support, connecting with esp services, and connecting with community resources., • Support all esp Family Events and Programs under the direction of the Family Engagement Manager., • Lead esPlay recruitment and awareness efforts., • Cultivate and maintain positive relationships with esp families, • Assist the Site Executive Director and Program Manager in organizing, systematizing, and creating processes for all communication methods for esp families, • Ensure CampSite and all its modules are being utilized and systematized to achieve completion and effectiveness for families., • Coordinate and manage registration for esp programs and events, • Identify target audiences to invite into the mission of esp for family involvement, • Train and support the Athens full-time team, Program Assistants, and Summer Camp Leadership on how to navigate CampSite, • Collaborate with esp Marketing team on the creation of promotional and educational materials for families that highlight the services that esp offers, along with additional outside resources, • Cultivate and maintain positive relationships with esp families, • Work under the leadership of the Family Engagement Manager in executing Family Events, • Lead efforts in organizing, systematizing, and creating processes for all Athens Family Support needs, • Assist in the process of registration for esp programs and events, • Identify target audiences for enhanced community connections for Family Support, • Train and support the Athens full-time team, Program Assistants, and Summer Camp Leadership on how to navigate CampSIte., • Collaborate with esp Marketing team on the creation of promotional and educational materials for families that highlight the services that esp offers, along with additional outside resources, • Strong written and verbal communicator, with the ability to lead meetings, speak to community audiences, share esp’s mission, and communicate with diverse audiences, • Exhibits attention to detail across all communication platforms, • Strong collaborator actively seeking input across the organization and into the community, • Ability to build meaningful relationships, and advance the esp mission through them, • Both strategic and performance-oriented; meeting daily needs and project deadlines, • Strong time management skills, with the ability to balance multiple needs across all esp teams, • Ability to think strategically about how we can innovate new and ongoing family engagement opportunities, • Social work background and experience preferred, • Must have very strong organizational skills to further support the Athens families and team, • Proficient in Google Suite and comfortable with technology and multiple management platforms, • Has a strong head on their shoulders to deal with negative feedback and input from families in a positive, professional, and healthy way, • Empathetic personality willing to listen to family needs, • Able to speak eloquently to others, • Preferred history of working in case management, • Salary: $50,000, • FLSA Status: Full-Time, Exempt, • Location: Watkinsville, GA, • Type: Full-Time, Non-Exempt, • Benefits: Medical, Dental, Vision, 401k match, generous PTO policy esp is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. As part of this commitment, esp will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact esp’s People Team at . Powered by JazzHR GiKrEeZJgd