Retail Pharmacy Processing Technician
5 days ago
Watkinsville
Job DescriptionSalary: Job Title: Retail Pharmacy Processing Technician LocationCorporate Office Retail Pharmacy Processing Technician Address: 1080 Experiment Station Road Watkinsville, GA 30677 Hours: Monday- Thursday 8:00am-5:00pm Friday- 8:00am - 12pm About the Company: Welcome to PharmD on Demand, where innovation meets health care excellence. Since 2006, weve been redefining pharmaceutical services with a focus on quality, efficiency, and customer satisfaction. We pride ourselves on fostering a company culture where team members have the opportunity to develop personally and advance professionally in a team-focused and servant oriented environment. PharmD on Demand partners with Aletheia Health Partners to enhance rural healthcare by integrating high-quality pharmacy services with strategic advisory support, ensuring both patient safety and hospital sustainability. Join us in shaping the future of health care and making a meaningful impact at . Job Description: Were seeking a part time Retail Pharmacy Processing Technician to join our team in our corporate office in Watkinsville, The ideal candidate is detail-oriented, data entry, and strong knowledge of pharmacy operations. We offer a competitive pay rate, with potential adjustments based on experience and qualifications, as well as the opportunity for advancement, employee recognition, and team collaboration. Essential Duties/Responsibilities: • Accurately and efficiently completes data entry of prescriptions., • Assists the pharmacist in providing medication, drug information, and pharmaceutical services to patients, nurses, physicians, and other healthcare related personnel., • Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors., • Demonstrates ability to apply common sense and understanding to carry out instruction furnished in written, oral and diagram form. Troubleshoots all issues effectively., • Demonstrates ability to deal with issues involving several variables in particular situations., • Professionally and efficiently interacts via email and telephone with customers, co-workers, and other healthcare professionals. When applicable, makes phone calls on behalf of the pharmacy to insurance companies, healthcare facilities, etc. for the purpose of problem solving and information gathering., • Professionally interacts with all patients and their family members, when applicable, demonstrating ability to handle difficult interactions and resolve customer complaints. Demonstrates ability to recognize when a customer service situation needs to be escalated., • Works with CIO, COO and VPs on project support initiatives and tasks to help maximize operational efficiencies and workflows., • Assists teams with data aggregation and utilization via reporting tools based on data aggregated from various vendor applications and sources., • Provides support for remote services with line item entry/verification and additional support needs that may be needed., • Defines problems, collects data, establishes facts, and draws valid conclusions., • Assists with training team members and clients on the utilization of support service tools or processes., • Communicates within the organization and with clients in a consistent and effective manner., • Understands and implements appropriate time management and prioritization of tasks ensuring timely management of job responsibilities., • Adheres to the policies and procedures of each department and client or facility., • Provides excellent customer service within the organization and for clients., • Demonstrates ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the organization., • Demonstrates ability to appropriately utilize various EHR systems and remote connectivity solutions as needed for work-related tasks., • Serves as a Pharmacy Technician or similar role as necessary. Position Requirements: • Previous experience as a Pharmacy Technician, • Previous experience with Retail Pharmacy Systems, • Google Workspace and Microsoft Office experience preferred, • Previous computer skills/ tech savvy Schedule Details: • Up to 4 hours per week Top benefits: As a team member at PharmD on Demand, youll enjoy: • Growth opportunities, • Social events, • Work-life balance, • Positive work environment