Support technician jobs in Bay Shore, New York - Page 2Create job alerts

About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business. Overview: The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck, fence truck, container truck, etc.) in support of the operation's needs Responsibilities: • Conducts daily pre-shift & post-shift vehicle inspection & report deficiencies to shop immediately., • Also, report improper operation, faulty equipment, and unusual conditions to the Operations. Manager., • Operates service truck to and from pre-designated work sites based on daily routing information., • Services portable restrooms, holding tanks, septic tanks, sinks, showers, etc., at various work sites by following the Company's servicing guidelines., • Notifies management of any issues encountered on back-up route assigned., • Maintains telephone or radio contact with dispatch to receive additional instructions, changes to work locations, etc., • Maintains truck log according to state and federal regulations., • Follow all established safety rules & regulations., • Operates flat bed truck to and from pre-designated work sites based on daily routing information to deliver or pick-up portable restroom units, hand sinks, holding tanks or containers., • Updates tickets with relevant delivery or pick-up detail., • Operates fence truck to and from pre-designated work sites based on daily routing information to deliver or pick-up fence (chain link, panel, materials, etc.), • Will also act as a lead on fence jobs where a crew is assigned to the job/truck and will operate fence installation equipment., • Operates tanker/transfer truck to and from local dump and completes required paperwork as necessary., • Special projects as assigned by management. Qualifications: • Minimum two years of commercial driving experience., • Valid Driver License (CDL or non-commercial)., • Excellent time management, customer service and communication skills., • Strong problem-solving and decision-making skills. Physical Requirements:, • Sit while driving and stand while servicing products, • Use hands and fingers to handle, control or feel objects tools or controls, • Repeat the same movements, • See details of objects that are less than a few feet away and also at greater distance, • Speak clearly so customers can understand, • Understand the speech of another person, • Hear sounds and recognize the difference between them, • Walk up to 30 minutes at a time without exertion, • Enter and exit equipment by stepping and kneeling, • Lift up to 40lbs from your waist to your shoulders, • Lift 30lbs from the floor to your head, • Crouch and squat, • Holiday & Paid Time Off (pro-rated for Part-Time employees), • Medical/Pharmacy, • Dental, • Vision, • Employer-Paid Short-Term Disability, • Employer-Paid Employee Basic Life & Accidental Death and Dismemberment, • Voluntary Employee Life & Accidental Death and Dismemberment, • Voluntary Spousal Life, • Voluntary Dependent Life, • Hospital Indemnity, Accident and Critical Illness, • Commuter/Transit Account, • Healthcare Flexible Spending Account, • Dependent Care Flexible Spending Account, • Health Savings Account, • 401(k) with employer match, • Employer-Paid Employee Assistance Program (EAP), • Employee Discounts Salary Range: $25.08 – $35.12 / hour Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement: United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Collins Aerospace is looking for you to join our team in Bohemia, NY as a Radio Field Service Technician to support our Commercial Aviation and Network Services Division. Our Air/Ground International Voice Service is the aeronautical industry's air/ground voice communications link for FAA control an

Dave & Busters - JobID: R-1007357 [Maintenance Mechanic] As a Support Technician at Dave & Busters, you'll: Be responsible for the repair and maintenance of the building including games, simulators and technical equipment; Deliver an unparalleled Guest experience through the best combination of food

Opportunity for an experieced ABA Therapist or Registered Behavior Technician (RBT) in Huntington Station, NY! AppleTree ABA is seeking a dedicated and compassionate Registered Behavior Technician (RBT) / ABA Behavior Therapist to join our team. In this role, you will work directly with children with autism and other developmental disabilities, implementing behavior intervention plans and skill development programs based on Applied Behavior Analysis (ABA) principles. Your primary focus will be on enhancing the quality of life for our clients through effective behavioral therapy techniques - supporting positive behavior change and skill development. This is a hands on, direct support role in an in-home setting. Compensation and Schedule: • Pay Range: $22.00 - $26.00 per hour, • Job Type: Part Time, • Schedule: Monday to Thursday 3:30 to 7:30 PM, • Location: Huntington Station, NY AppleTree ABA RBT and Behavior Technician Duties and Responsibilities: • Provide 1:1 ABA therapy to clients in-home., • Implement individualized behavior intervention plans and skill developmental programs under the supervision of a Board Certified Behavior Analyst (BCBA)., • Collect and document data on client progress., • Collaborate with families and team members to ensure client success., • Maintain a safe and positive environment during therapy sessions., • Support clients in developing essential life skills through structured activities and positive reinforcement. Requirements: • Registered Behavior Technician (RBT) credential is preferred or willingness to obtain certification after hire., • 2 years of work experience in the field of ABA therapy is required., • 2 years of experience working with children with children with autism or developmental disabilities is required., • High School Diploma or equivalent; some college preferred., • Must be able to successfully pass a background check., • Must have reliable transportation and a willingness to travel locally., • Strong verbal and written communication, time management, organizational, and problem-solving skills. Take the next step in making a meaningful difference as a Registered Behavior Technician (RBT)! Apply Today!

DaVita is hiring a Patient Care Technician (PCT) to support patients with end-stage renal disease in an outpatient dialysis clinic. Patient Care Technician ICHD Resident: $24.

As a Staff Pharmacist, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing your Pharmacy Technician Support Staff, you are account

Collins Aerospace is looking for you to join our team in Bohemia, NY as a Radio Field Service Technician to support our Commercial Aviation and Network Services Division.

Job DescriptionAbout Us Order A Plumber Inc. is a leading home-service provider specializing in both residential and commercial drain, sewer, and plumbing solutions. We serve Long Island, NY and pride ourselves on fast, reliable, high-quality service. We are growing our team and seeking an experienced Drain Cleaner Technician who is comfortable with both home-service and commercial jobs, ready to take ownership of the truck and deliver a superior customer experience. Role Summary The Drain Cleaner Technician will be responsible for diagnosing, cleaning, and repairing drain and sewer systems in both residential and commercial settings. The ideal candidate will have a clean driver’s license, extensive experience in the home-service industry (and a strong commercial background), the ability to work independently, and the drive to provide excellent customer service. Key Responsibilities * Respond to service calls for drain, sewer, and plumbing related issues in residential homes and commercial buildings. * Use and maintain drain cleaning equipment (snakes, hydro-jetters, camera inspection systems, etc.). * Diagnose the root cause of blockages or system failures and recommend appropriate solutions. * Liaise with customers onsite: explain issues, provide cost estimates, obtain approvals, complete invoices, collect payments or job documentation as needed. * Ensure equipment, truck, and tools are maintained in clean, safe, working condition. * Follow company & safety protocols; maintain clean and professional appearance and attitude. * Assist with on-call work or emergency call-outs (weekend/after-hours) when required. * Maintain accurate records of work performed, parts used, time spent, and customer interactions. Required Qualifications & Skills * Minimum of 3-5 years of experience in drain cleaning, plumbing support, or home-service trades (residential + commercial). * Valid and clean driver’s license . * Proven experience using drain-cleaning/hydro-jet equipment and diagnosing drain/sewer problems. * Ability to work independently, manage time and job priorities, and maintain professional customer interactions. * Ability to bend, lift up to 75lbs or more, work in tight spaces, climb ladders. * Excellent communication skills, good problem-solving mindset, and good record-keeping. * Comfortable being on call or doing emergency work as required. Preferred Qualifications * Experience servicing commercial properties (multi-unit, industrial, municipal). * Familiarity with camera inspection systems, pipe locating, water jetting. * Plumbing license or certifications (if applicable to your state). * First aid/CPR certification. * Proven track record of recommending preventative services. Compensation & Benefits Hourly Pay Range: * $28.00 to $35.00 per hour, depending on experience,mindset and ability to handle residential & commercial work. * Potential for overtime, on-call/after-hours premiums, and commission structure. Benefits: * Company vehicle/truck. * Paid time off & holidays * Some company-provided tools * On-going training and professional development * Commission opportunity • Much More!

Where permissible, the US Non-Accredited Foreign Graduate may also support immunizations, which includes the following responsibilities: Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support

Seeking a Veterinary Assistant Full Time! Location: 5262 Sunrise Highway Sayville, NY 11782 Compensation: The pay range for this position is $18-$19/hr. Since 1986, our animal hospital in Sayville, New York, has helped hundreds of dogs, cat Assistant, Support Technician, Animal Care, Healthcare, Pat

As a Field Technician you will be responsible for providing field work support on site-specific jobs to meet the goals of the project in a safe and conscientious manner while generating value and satisfaction to internal and external customers.

Access Healthcare is seeking a travel Radiology Technician for a travel job in Hauppauge, New York. Access Healthcare Job ID #59278070. Access Healthcare aims to provide superior service to our nursing family by providing around the clock support, competitive pay packages and an unmatched benefits p

Are you a seasoned Registered Behavior Technician (RBT) or autism professional seeking the ideal organization to join? We're actively seeking enthusiastic and devoted RBTs to become valued members of our team, contributing your expertise to support our clients in achieving their unique goals. Serve

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment.

Temporary Warehouse Technician. We are currently seeking Temporary Warehouse Technicians to join our team to support large scale distribution projects.

Job DescriptionIf you are a detail-oriented individual with a strong mechanical aptitude and excellent organizational skills, we invite you to apply for the position of Repair Technician. Position Description: We are seeking a skilled Repair Technician to assist the manufacturing and service teams in repairing and maintaining Genadyne pumps in accordance with customer specifications and requirements. Primary Objective: The primary objective of this role is to repair, service, and support the maintenance of pumps while providing cross-functional assistance to the warehouse, Customer Service, and Quality departments to ensure timely fulfillment of repair and service orders. Major Areas of Responsibility: • Repair, service, and maintain pumps to ensure optimal performance and functionality., • Perform detailed quality inspections on repaired and serviced pumps to meet established standards., • Verify and inspect received items and components for pump repairs and servicing., • Maintain accurate and up-to-date records for all repaired pumps, including parts used and work completed., • Ensure the proper storage, handling, and organization of pump parts and accessories., • Collaborate closely with the NPWT Manager to coordinate and address incoming repair orders., • Rework and troubleshoot pumps as necessary to meet customer specifications and operational standards., • Clean returned pumps from hospitals and conduct initial diagnostics to identify repair needs., • Demonstrate a strong understanding of pump technical functions and perform repairs efficiently and effectively., • Maintain inventory levels, ensuring that necessary parts and materials are available for repairs., • Utilize computer skills to manage and track work orders and inventory., • Proficient in Microsoft Word, Microsoft Excel, and Outlook., • Repair and manage pumps, PCBs, and related part numbers., • Perform thorough quality testing on repaired and serviced pumps to ensure they meet operational standards., • Document and maintain accurate records of all pumps that are repaired, serviced, reworked, or refurbished., • Provide technical support to customers, managers, and the R&D team as needed., • Strong technical knowledge of pump operations and repair processes., • Proven ability to troubleshoot and repair mechanical and electrical components., • Proficient in Microsoft Word, Excel, and Outlook., • Ability to work efficiently both independently and within a team., • Must be able to handle physical tasks associated with repairing and servicing pumps., • Health Insurance, • Dental, • Vision, • 401K, • Paid Vacation $18.00/Hr. Powered by JazzHR VAHNf1nOzY

Job Description Mavis Tires & Brakes at Discount Prices - AUTOMOTIVE TIRE TECHNICIANS ($800 New Hire Bonus) Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Tire Technicians to join Team Mavis TODAY at our state-of-the-art automotive service and retail tire sales centers in the Smithtown, NY area. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States. Mavis offers eligible Automotive Tire Technicians GUARANTEED WEEKLY BONUS PAYMENTS during the introductory period of employment, totaling up to $800! WHAT IS THIS GREAT CAREER OPPORTUNITY? As an Automotive Tire Technician, you're the backbone of our business. That's why you'll realize the rewards of a career with competitive, guaranteed base compensation PLUS additional earning potential through significant weekly bonus payments. The starting base rate of pay for an Automotive Tire Technician is negotiable. • NO EXPERIENCE IS NEEDED! We'll teach you everything you need to know through PAID TRAINING. To help introduce you to our weekly performance-based incentive programs and to give us an opportunity to coach you on our industry-leading processes, Mavis offers eligible Automotive Tire Technicians GUARANTEED WEEKLY BONUS PAYMENTS during the introductory period of employment, totaling up to $800!, • Automotive Tire Technicians install new tires and wheels and perform tire services -- like rotations, balancing and flat repairs -- to keep our valued customers' vehicles operating safely. HOW DO I KNOW IF A CAREER WITH MAVIS IS RIGHT FOR ME? You'd be a great fit for the Automotive Tire Technician position if you: • like paid training and using proven processes;, • are motivated by commissions/incentive compensation;, • value reliability, punctuality and teamwork;, • love working in a fast-paced environment;, • enjoy staying active;, • are open to learning;, • care about meeting customer-promised delivery times and providing quality service;, • want to work for a growing company that promotes from within; and,, • be at least 18 years of age;, • be legally authorized to work in the United States; and, At Mavis, we understand that our people are our greatest asset. We value our team members' hard work and that's why proudly offer you benefits and rewards to support your lifestyle and well-being. As an Automotive Tire Technician, you can expect: • A safe, positive working environment;, • An excellent combination of fringe benefits, like health, vision and dental insurance;, • A 401(k) retirement savings plan with employer match;, • Paid vacations;, • Paid time off;, • Paid holidays;, • Life insurance;, • Paid on-the-job training; and,, • Opportunities for career growth and advancement What are you waiting for? APPLY NOW! Candidates can apply online at . OPEN INTERVIEWS ARE AVAILABLE 7 DAYS A WEEK! Simply walk in during store hours for an immediate interview. If you have any additional questions, you may call the Recruitment department toll-free # at 844-375-3995. For more information about Mavis, please visit . Mavis is an Equal Opportunity Employer Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting . We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state and local laws. If you believe you require such assistance to complete this Application for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to . Job Posted by ApplicantPro

Job Description We are seeking a dedicated and skilled Field Service Technician. Service responsibilities for providing on-site support and maintenance on HVAC Metal Fabrication Equipment and Systems. The ideal candidate should have a strong Mechanical, Electrical and Hydraulic technical background, excellent problem-solving skills, and the ability to work independently in various environments. Your expertise will ensure that our clients receive top-notch service and support. Responsibilities: Perform installation, maintenance and repair of equipment at customers locations throughout the tri-state area; conduct routine inspections and troubleshooting to identify issues; utilize diagnostic tools, including a multimeter to assess equipment functionality and troubleshoot electronics; provide technical support and training to customers on equipment operation; maintain accurate records of service calls, repairs and customer interactions; collaborate with the engineering team to improve product performance and reliability, and ensure compliance with safety regulations and company policies during all service activities. Skills: proficiency in using diagnostic tools such as a multimeter; strong mechanical aptitude with a solid understanding of electrical systems; excellent troubleshooting and problem-solving abilities; strong communication skills for effective interaction with clients and team members; ability to work independently and manage time effectively in a fast-paced environment and willingness to travel to various job sites as required.

Job DescriptionWe are seeking a highly motivated and experienced Help Desk Support/Field Service Technician to join our expanding team on Long Island. You will troubleshoot client issues from our main office via chat or over the phone utilizing remote tools. When needed, you will travel to site locations for installations, maintenance, and repair of desktops, VoIP phones and networks. *This is not an entry level position. You must have real experience and will be expected to be productive from the beginning. Duties and Responsibilities (not comprehensive of all tasks) · Diagnose and resolve IT related hardware, software, and network issues · Configuration and installation of new IT equipment at client locations · Installation, setup, and support of VoIP systems · Configure user accounts in Active Directory, O365 and other applications · Track customer issues and resolutions in our ticketing system · Proactively monitor, manage, and support client networks · Perform software and hardware updates and maintenance · Investigate security breaches and vulnerabilities · Collaborate with other team members to solve complex issues · Recommend hardware and software improvements to clients · Monitor data backups and perform file restorations or disaster recovery · Rebuild/re-image computers and transferring/saving user profiles and data · Resolve virus and malware issues · VPN setup and troubleshooting · Backup/Restoration and Disaster Recovery Requirements and Qualifications · At least 2 yrs. experience in an IT support related position · ConnectWise and MSP experience +++ · Cisco and Meraki experience +++ · Thorough knowledge of Windows 10 and Mac OS X · Cybersecurity experience or certification a plus, but not required. · Familiarity with mobile devices such as iPhones, iPads, Android, etc. · Prior knowledge of service ticketing systems · Experience installing firewalls, routers, switches, IP cameras, phone systems and wireless access points · Running and terminating low voltage wiring (Cat cable, RJ45, RJ11) · Professional attitude and appearance · Ability to lift/push/pull up to 50lbs and maneuver around close quarters equipment locations · Availability during weekday business hours and a rotating on-call schedule, if needed · Must have a reliable vehicle and be available to travel within an assigned geographical region Desired Qualities and Skills · Strong troubleshooting and critical thinking skills · Ability to multitask, prioritize, and manage time efficiently · Excellent verbal and written communication skills · Self-motivated with the ability to work in a fast-paced environment Why work here We offer a great opportunity to learn and be exposed to many different facets of the IT landscape. Our technicians are not pigeonholed into a narrow field of support. All our technicians are expected to be able to support every service we offer. Training is encouraged as well as use of our in-house lab to further broaden their knowledge.

Job Description The Help Desk duties which may include, but are not limited to: Providing outstanding customer service for Tier 1 service requests, incidents, and problems reported by Clients. The Technician will troubleshoot and resolve technical and procedural issues in an efficient and timely fashion over the phone, in person and through remote connectivity software. Help requests will come from our clients through email, phone calls, or the help desk system. The Help Desk Technician will ensure that all Service Desk requests, incidents, and problems are entered into ticket tracking system with accurate, detailed information. This position is also responsible for procurement, issuance, tracking of new and/or replacement computers/peripheral devices for customers as needed, ensuring replacement device is working properly. Must be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work may be required. Responsibilities: • Help Desk or Service Desk experience, • Fundamental Client Network configuration and troubleshooting using TCP/IP over Ethernet, Wireless Networking and WAN, • Printer installation, maintenance, and troubleshooting, • Installation, management, and support of Malware removal tools (anti-virus, anti-spam), • Maintenance and upgrades of desktop PCs, thin clients, peripherals, laptops and the software that they contain Provide hardware and software technical and procedural support to external clients, • Knowledge and hands-on experience with the following: Operating Systems: Windows 2008/2012 Server, Windows XP/7, and Windows 8.1., • Windows Server Activate Directory Experience (Create, Edit and Delete Users Accounts, Unlock Account, Group, Permissions), • Microsoft Exchange Knowledge, • Working knowledge of remote connectivity technologies such as Citrix, VMware View, Team Viewer, VNC and Microsoft Remote Desktop Required Experience and Qualifications: • Associate’s degree or currently enrolled in a IT related degree program; experience may be substituted for education, • Entry Level with 1-2 years’ Experience in related field, • Effective customer service, and verbal and written communication skills Strong organizational and analyzing skills, • Ability to work independently and as part of a team, • Professional attitude, self-motivated, strong work ethic and the ability to work in a fast-paced and dynamic environment, • Be committed to Ozkar Services mission, and be willing to go above and beyond, • Ability to be “on call" and “on standby" in relation to the workload, • Ability to complete on-the-job and/or classroom training in order to remain competitive in Information Technology field., • Working Knowledge on Ticketing System ConnectWise and Management Console LabTech, • Must be able to Multitask in stressful office environment, • Technical Certification Requirements: Comp-TIA A+, Comp-Tia Network +, Microsoft MSCE, Cisco CAN Work Environment: • Employee must be able to travel to other work sites as required, • Must be able to lift 75 lbs

Job Description Company: Schultheis & Panettieri, LLP Position: IT Network Systems Field Technician Job Location: Hauppauge, NY Salary Range: $75,000-$80,000 Schultheis & Panettieri, LLP is looking for a full-time IT Field Technician to service our small and medium-sized clients. The right candidate will exhibit a positive attitude while taking responsibility for providing timely service and support to our diverse client base. This position may require the consultant to travel locally up to 40% of the time visiting client sites to perform IT support. IT support will include desktop support and network administration on Microsoft-based servers, workstations, firewalls, backups and all associated hardware and software. This position will allow you to hone your project management skills by participating in the new project life-cycle from inception including the research, design, documentation, configuration, and execution of the projects. The prospective candidate must be detail-oriented, possess excellent communication skills, and will be expected to continue developing their skills while servicing clients in the Long Island & New York metropolitan area. Ideal candidate would be willing to work out of both our Hauppauge, NY and Floral Park, NY offices. Responsibilities • Provide end users' with computer hardware & software help desk support, • Troubleshoot and resolve issues on servers, workstations and network infrastructure, • Setup and configuration of workstations, printers, scanners, etc., • Assist with software upgrades, • Setup and configuration of firewalls, routers, backup devices., • Setting up Hyper-V hosts and servers Knowledge of: • Windows Server Operating Systems, • Firewalls, Routers, and other network devices, • Network Server technology and infrastructure., • Microsoft Office Suite and other standard desktop applications, • Managed Services software. (Labtech, Connectwise), • Backup technologies and Antivirus applications (Datto, Webroot, Avast), • Group Policy and Active Directory, • Microsoft Hyper-V - VMware Virtualization Solutions., • VPN environments including DNS, and TCP/IP, • Ability to continually adapt in a dynamic, fast paced, highly rewarding environment., • Ability to independently analyze problems and provide workable solutions, • Excellent communication skills Schultheis & Panettieri provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionNRI North America is looking for a qualified Computer Support Technician to join an elite professional services organization. We have opportunities available at many of our Suffolk County locations. We are seeking a full-time (5-days per week) resource capable of performing IT support activities. The resource will be responsible for working directly with our K-12 clients including students, staff, and school district administrators. Responsibilities· Job responsibilities may vary based on client needs.· Respond to help desk tickets and assist users with hardware and software issues, providing prompt and courteous support.· Diagnose and resolve technical problems related to computers, printers, network connectivity, and other IT equipment.· Set up and configure computers, peripherals, and software applications for new and existing users.· Perform regular maintenance and updates on systems and software, ensuring optimal performance and security.· Maintain accurate records of support requests, resolutions, and inventory of IT assets. Update knowledge base articles for common issues.· Assist in monitoring and maintaining network infrastructure, including routers, switches, and access points.· Provide training and support to users on new software and technologies, enhancing their technical skills and efficiency.· Work closely with other IT team members on projects, upgrades, and system improvements. Knowledge, Skills, and AbilitiesRequired· Associate’s degree in information technology, Computer Science, or a related field.· 1-3 years of experience in IT support or a related role.· Strong understanding of computer systems, mobile devices, and other technology products.· Proficiency in troubleshooting hardware and software issues in Windows and macOS environments.· Knowledge of networking concepts (TCP/IP, DHCP, DNS) is preferred.· Excellent communication and customer service skills.· Strong problem-solving abilities and attention to detail.· Ability to work both independently and collaboratively in a team environment. Preferred· Relevant certifications (e.g., CompTIA A+, ITIL) Competency Requirements · Builds strong client relationships and delivery client centric solutions.· Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.· Holds self and others accountable to meet commitments.· Builds partnerships and works collaboratively with others to meet shared objectives.· Gains the confidence and trust of others through honesty, integrity, and authenticity.· Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Work EnvironmentThe position will be responsible for working directly on site with our K-12 clients including customers, client staff and administrators. Benefits You'll love working at NRI not just for the usual benefits, but for our environment and culture! You'll work with a great group of people in a highly collaborative team and results oriented atmosphere. You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle. You’ll work with large, sophisticated, and progressive clients throughout North America. We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities. Notices The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. NRI North America is proud to be an Equal Opportunity/Affirmative Action employer. NRI North America will accept applications on an ongoing basis. NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance. If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.