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Job Description Business Development & Revenue Growth Manager Nexus Sports Ventures | Long Island & Eastern Queens Nexus Sports Ventures is looking for a relentless, commercially minded Business Development & Revenue Growth Manager to help drive the next stage of our growth. This is not a traditional marketing role, and it is not a role for someone who wants to simply manage an existing book of business. We are looking for someone who loves building relationships, finding opportunities, selling, closing partnerships and figuring out how to grow revenue. You will work directly with the President & CEO and have significant ownership over the growth of a multi-brand youth enrichment organization serving thousands of children across Long Island and Eastern Queens. Your job is simple to describe: Help us grow. That means opening new doors with schools, childcare centers, camps, municipalities and community organizations; expanding our existing partnerships; increasing enrollment in our public programs; and identifying new opportunities that can materially grow the business. About Nexus Sports Ventures Nexus Sports Ventures operates Soccer Stars, Amazing Athletes, Karate Zoo, and Little Medical School throughout Long Island and Eastern Queens. We provide youth sports and enrichment programming for thousands of children each year through schools, preschools, childcare centers, PTAs, parks and recreation departments, camps, soccer clubs, community organizations and public programs. We have an established business, recognizable brands, a large existing customer base and significant opportunity to continue expanding throughout the region. We are now looking for someone who can help turn that opportunity into revenue. What You'll Own New Business Development You will personally develop and close partnerships with organizations including: • Public and private schools, • School districts and PTAs, • Preschools and childcare centers, • Municipalities and parks & recreation departments, • Summer camps, • Soccer clubs and youth organizations, • Community centers, • Other organizations serving children and families You will prospect, make calls, conduct in-person visits, run discovery meetings, develop proposals, negotiate agreements and move opportunities through the pipeline until they close. You should be comfortable selling to everyone from a preschool owner to a PTA president to a school administrator or municipal recreation leader. Revenue Growth You will work directly with the President & CEO to identify the biggest opportunities to grow company revenue. That may mean: Launching programming with a new school district. Turning one childcare location into a partnership with ten locations. Increasing enrollment at an underperforming Soccer Stars location. Developing a new camp or league. Expanding an existing customer into another Nexus program. Reactivating hundreds of previous families. Finding an entirely new revenue opportunity we have not considered yet. We want someone who constantly asks: "Where can we find the next $X of revenue?" And then works relentlessly to go get it. Public Program Growth Our business includes seasonal Soccer Stars classes, camps, clinics, leagues and other programs sold directly to families. You will analyze enrollment by location, season, class and age group and develop plans to increase registrations and fill available capacity. You will work with our operations and marketing teams on strategies including promotions, demos, customer outreach, re-enrollment campaigns, new locations, schedule changes and local partnerships. You will not be expected to personally create every advertisement or email. You will be expected to own the business result. Partnership Expansion Winning a new partner is only the beginning. You will continually look for ways to expand successful partnerships into: • Additional locations, • Additional days, • Additional seasons, • Camps and school-break programs, • Additional age groups, • Soccer Stars, Amazing Athletes and Karate Zoo programs, • Additional schools or facilities within the same organization You will build strong relationships with partners while always looking for ways to create additional value for both organizations. Team Leadership You will initially manage our Partnerships Coordinator and may eventually oversee additional team members supporting revenue growth. You will set clear expectations, review pipeline activity, coach outreach and selling skills, establish weekly priorities and hold the team accountable for results. This is a player-coach position. You will lead the team, but you will also personally sell. What This Role Is Not This is not a position where success is measured by the number of meetings held, emails sent or presentations created. It is measured by results. You should enjoy having a revenue target. You should be comfortable being held accountable for it. And you should be energized by figuring out how to beat it. How Success Will Be Measured Your primary measure of success will be revenue growth. We will also measure: • New partnership revenue, • Number and value of qualified opportunities created, • Partnership close rate, • Expansion of existing partnerships, • Public-program enrollment and fill rates, • Camp and seasonal-program growth, • Re-enrollment and retention, • Sales pipeline health, • Forecast accuracy, • Performance of the team you manage Requirements What We're Looking For We're less interested in the perfect résumé than we are in evidence that you can grow a business. You may come from education, youth enrichment, childcare, sports, camps, staffing, hospitality, franchising, local services, EdTech or another industry entirely. What matters is that you know how to sell. Strong candidates will have: • Approximately 5+ years of relevant sales, business development, partnerships or revenue-growth experience, • A demonstrated track record of generating meaningful revenue, • Experience prospecting and developing new business rather than only servicing existing accounts, • Experience managing a sales pipeline from initial outreach through close, • The confidence to conduct cold outreach and walk into prospective partner locations, • Strong presentation, negotiation and relationship-building skills, • Experience managing or mentoring employees, • Strong business judgment and comfort working with numbers, • The ability to identify opportunities without waiting to be told what to do, • Strong follow-through and personal accountability, • Comfort operating in a fast-moving entrepreneurial environment, • Reliable transportation and willingness to travel throughout Long Island and Eastern Queens We'd Especially Like to Meet You If You have sold products or services to: Schools, school districts, preschools, childcare organizations, camps, municipalities, recreation departments, youth organizations or multi-location businesses. Existing relationships throughout Long Island or Queens would be valuable, but they are not required. Benefits Why Join Nexus Sports Ventures? You won't be joining a large company where growth decisions take six months and five layers of approval. You'll work directly with the owner of the business. Strong ideas can become initiatives quickly. You will have the opportunity to help determine where we expand, which partnerships we pursue, what programs we launch and how we build our revenue organization. For the right person, this is an opportunity to become a critical leader inside a growing organization and have a direct, measurable impact on its success. At the same time, the work matters. The partnerships you create ultimately give more children access to programs that help them become active, confident and excited about sports and movement.

Job Description Build Your Career with Dimerco Looking to level up? Join Dimerco and unleash your potential! We’re looking for responsible, self-motivated individuals ready to grow in the fast-paced world of global shipping and logistics. At Dimerco, we provide a supportive learning environment, professional training, and pathways to career success. Our mission is simple yet powerful: to open doors for talented people and equip them with the skills to achieve their career dreams. About Dimerco Dimerco Express Group helps businesses move goods around the world smoothly by managing international shipping, customs compliance, and warehousing. Our projects primarily connect Asia’s manufacturing and logistics hubs with each other, and with North America and Europe, creating seamless trade links across continents. Founded in Taiwan in 1971, Dimerco has grown into a worldwide network, serving customers through more than 150 offices, 80 contract logistics operations, and over 200 strategic partner agents across China, India, Asia Pacific, North America, and Europe. Why Join Dimerco? Want to be part of a company that’s shaping the future of international freight and logistics? At Dimerco, your growth matters! We provide: • Training and career support: structured programs to help you grow professionally., • Global exposure: collaborate with international colleagues and gain opportunities to travel abroad., • Effective communication: a flat structure that minimizes hierarchy and organizational layers., • Cross-functional collaboration: work closely with diverse teams across regions and disciplines., • Innovation-driven culture: leverage technology and new solutions to stay ahead in logistics., • Career mobility: opportunities to take on global assignments and advance within the organization. What are you waiting for? Hit apply! Position: Sales Manager Location: Rosedale, New York Qualifications: • Key candidates will be performance driven, self-starters, with a high interest in freight forwarding and international logistics., • Experience in B to B Service Sales, or Customer Service in the International Logistics field is preferred, • College degree is a plus, but not required, • Local and familiar with the local Territory, • Team player / problem solver, resourceful in creating solutions for customers, • Excellent written and verbal communication skills Responsibilities: • Generate business leads internally and externally, secure new business, develop and maintain strong relationships with current and prospective clients by conducting face-to-face visits., • Build up and manage sales team, monitor and ensure for fulfillment & achievement of sales activities, KPI, and performance., • Willingness to travel within Branch territory (more than 50% of working time) – outside to customer field offices, and assigned customers to achieve all sales activities, KPI, and performance requirements., • Prepare & execute the Annual Business Plan, Business Strategy & Sales Budget, • Prepare & promote effective market promotions for Dimerco San Francisco Station., • Responsible for developing mutual accounts with overseas team, setup target goals and pursuit for achievement., • Create proposals & presentations for potential clients in line with Dimerco's current guidelines, • Responsible and manage customer risk management, credit application as well as Accounts Receivable collection if accounting cannot collect customers payments., • The following Sales activities are required: Cold/warm calls per week, sales visits per week, new accounts per week to be visited, sales leads per week to be generated, new accounts per month to be secured., • Other assignments may be directed by the Management Featured Benefits • Medical insurance, • Vision insurance, • Dental insurance, • 401(k), • Salary based on experience Dimerco is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. https://dimerco.com/

Job DescriptionAbout rag & bone From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future. Job Summary: The Assistant Manager is an essential member of the store leadership team and a core partner to the Store Manager. The Assistant Manager is an active part of the store's operations, customer experience, and employee development. Additionally, they coach and develop all supervisors and associates while contributing to an environment in which all team members can collaborate to consistently deliver best in class customer experiences. Responsibilities: • Display best-in-class customer service techniques, build customer loyalty through maintenance of clienteling standards and sales interactions. Ensure that all staff on duty are doing the same, • Demonstrate the ability to perform and train staff on all store operations tasks from register to stock room, • Ensure cash handling and register procedures are maintained and executed, • Ensure integrity of payroll procedures and store scheduling, • Delegate appropriately to ensure efficiency of store operations and to develop team members, • Coach and develop retail associates to meet store goals, • Assist in the recruitment, onboarding, training and development of all staff, • Identify, create, and manage the execution of all store business plans that drive performance results and maximizes business opportunities, • Analyze sales reports and data to determine needs of the business and partner in setting strategies to achieve goals, • Ability to build customer loyalty; grow and manage clientele, • Maintain product knowledge and ensure delivery of this information to staff, • Encourage and recognize opportunities for team selling, • Understand and exemplify the rag & bone brand philosophy and lifestyle, • Work closely with Visual Merchandising and Buying teams to advise on product assortment and displays based on customer demographics and market trends, • Consistently act within core values of rag & bone, • Model and teach store associates to support a positive client-centric environment, • Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere Requirements: • 4-6+ years of retail experience in specialty, contemporary, or luxury environments, • Minimum 1-2 years of management experience, • Advanced clienteling skills with the ability to build and grow a loyal customer base, • Proven ability to drive sales performance and achieve store KPIs, • Strong leadership presence on the sales floor with a hands-on, lead-by-example approach, • Ability to analyze sales reports, KPIs, and business trends to make informed decisions Rules we live by | Rules you live by Be a Good Human | Be original, be authentic. Stand for diversity, equitability & inclusivity Have No Fear | Innovate and solve problems Own Every Decision | Work together and get results Quality Matters | Not only with product, but we see it in our people Make Shit Happen | Be disciplined, be competitive Benefits • Paid Time Off, • Clothing Allowance, • Generous Employee Discount, • Paid Parental Leave, • Membership to Calm and access to other wellness benefits, • Medical, dental, vision and ancillary benefits, • 401k Salary: The target hourly rate for this role is between $60,000 and $65,000 based on candidates’ experience and expectations. Please also note, Assistant Store Managers are eligible to participate in the rag & bone Bonus Program, and Incentive programs, which may result in bringing the total compensation to a higher range. The range listed is just one component of the Company’s total rewards package for retail employees. rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Powered by JazzHR YQnDZfqXbw

Job Description Job Title: Barista Pay: $18.50 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: Pret A Manger is looking for a passionate and skilled Barista to join our team. You'll be the heart of our coffee experience, crafting consistently excellent drinks, creating genuine moments of connection with guests, and bringing the energy and warmth that defines Pret Buzz. This is more than a barista role: you'll be a coach and standard-setter for your team, helping train and develop fellow team members on Pret's Barista Prepared Drinks program. If you love great coffee, fast-paced environments, and making people's days a little better, we'd love to meet you. Key Responsibilities: Right Pret People: Barista Prepared Drinks Training · To coach and train Team Member Star and Baristas-in-training on Barista Prepared Drinks and standards · Deliver drinks within the 60-second service standard, communicating proactively when delays occur · To liaise with management to ensure to ensure all Barista Prepared Drinks training is planned and carried out as appropriate · To carry out coffee team briefs and attend any relevant meetings and courses relating to Barista Prepared Drinks when appropriate · To ensure all hot drinks training material is available and up to date · To follow Pret’s dress code and be immaculately presented, wearing the correct uniform at all times Amazing Service: Creating Pret Buzz · To positively engage with guests and the team with eye contact and a smile · To serve Barista Prepared Drinks to the 60 seconds standards, communicating to customers and the team when this is not possible · To ‘wow’ customers with latte art Delicious Food & Drink: Excellent Barista Prepared Drinks Quality & Knowledge · To make all Barista Prepared Drinks to Pret standards · Role model coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards Well Loved Shop: Barista Prepared Drinks Counter Operation, Cleanliness & Maintenance · To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards · To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go · To carry out log checks, thermometer calibration and dribble tests in line with Pret standards · To manage the waste levels of Barista Prepared Drinks ingredients · To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager · Support with keeping shelves restocked and looking picture perfect throughout the day Growing Sales: Maximizing Barista Prepared Drinks sales · To have a weekly sales target and share this with the team · To know your shop Barista Prepared Drinks sales versus total sales and the mix · To recognize regular customers with appropriate volume of drinks via Joy of Pret Required Experience: · Barista: 1 year (Required) · Proficiency in espresso based drinks · A team-oriented approach, you respect and support the restaurant’s success · Excellent communication skills · A desire to create exceptional employee & guest experiences · Reliability and punctuality · NYC Food Handlers Card (Preferred) · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations · The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future. Job Summary: The Assistant Manager is an essential member of the store leadership team and a core partner to the Store Manager. The Assistant Manager is an active part of the store's operations, customer experience, and employee development. Additionally, they coach and develop all supervisors and associates while contributing to an environment in which all team members can collaborate to consistently deliver best in class customer experiences. Responsibilities: • Display best-in-class customer service techniques, build customer loyalty through maintenance of clienteling standards and sales interactions. Ensure that all staff on duty are doing the same, • Demonstrate the ability to perform and train staff on all store operations tasks from register to stock room, • Ensure cash handling and register procedures are maintained and executed, • Ensure integrity of payroll procedures and store scheduling, • Delegate appropriately to ensure efficiency of store operations and to develop team members, • Coach and develop retail associates to meet store goals, • Assist in the recruitment, onboarding, training and development of all staff, • Identify, create, and manage the execution of all store business plans that drive performance results and maximizes business opportunities, • Analyze sales reports and data to determine needs of the business and partner in setting strategies to achieve goals, • Ability to build customer loyalty; grow and manage clientele, • Maintain product knowledge and ensure delivery of this information to staff, • Encourage and recognize opportunities for team selling, • Understand and exemplify the rag & bone brand philosophy and lifestyle, • Work closely with Visual Merchandising and Buying teams to advise on product assortment and displays based on customer demographics and market trends, • Consistently act within core values of rag & bone, • Model and teach store associates to support a positive client-centric environment, • Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere Requirements: • 4-6+ years of retail experience in specialty, contemporary, or luxury environments, • Minimum 1-2 years of management experience, • Advanced clienteling skills with the ability to build and grow a loyal customer base, • Proven ability to drive sales performance and achieve store KPIs, • Strong leadership presence on the sales floor with a hands-on, lead-by-example approach, • Ability to analyze sales reports, KPIs, and business trends to make informed decisions Rules we live by | Rules you live by Be a Good Human | Be original, be authentic. Stand for diversity, equitability & inclusivity Have No Fear | Innovate and solve problems Own Every Decision | Work together and get results Quality Matters | Not only with product, but we see it in our people Make Shit Happen | Be disciplined, be competitive Benefits: • Paid Time Off, • Clothing Allowance, • Generous Employee Discount, • Paid Parental Leave, • Membership to Calm and access to other wellness benefits, • Medical, dental, vision and ancillary benefits, • 401k Salary: The target hourly rate for this role is between $60,000 and $65,000 based on candidates' experience and expectations. Please also note, Assistant Store Managers are eligible to participate in the rag & bone Bonus Program, and Incentive programs, which may result in bringing the total compensation to a higher range. The range listed is just one component of the Company's total rewards package for retail employees. rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Job Description • Are you a hardworking, service-minded leader with a real passion for the hospitality industry?, • Are you looking to take a step towards building your restaurant manager career, instead of just working a job?, • We need extraordinary leaders like you to apply for this full-service restaurant management position in Baldwin, NY As a Restaurant General Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. • You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team., • Use creativity and communication to build a loyal customer base, and increase sales., • You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits • Health Benefits, • Industry Standard Work Week (50-55 hour target), • Attainable Bonus Program, • $67K - $77K Salary, • Equal Opportunity Employer Key Responsibilities: • Practice safety as priority #1 for your restaurant team and customers, • Maintain a high ratio of return customers through great service, • Oversee guest services and resolve issues, • Coach and develop restaurant employees to build a cohesive team, • Promote, demonstrate, and lead a memorable customer restaurant experience You will: • Have a minimum of 2 years in Restaurant Management, • Show success in previous positions, • Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time, • Be able to thrive in a quick-paced environment, • Demonstrate outstanding leadership, communication, and training, • Have a stable work history Does this sound like you? We'd love to hear from you! Apply today!

Job Description Are you a hardworking, service minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this full service restaurant management position in Valley Stream, NY As a Restaurant FOH Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits Health Benefits Industry Standard Work Week (50-55 hour target) Attainable Bonus Program $65K - $75K Salary + 5K Signing Bonus Equal Opportunity Employer Key Responsibilities Practice safety as priority #1 for your restaurant team and customers Maintain a high ratio of return customers through great service Oversee guest services and resolve issues Coach and develop restaurant employees to build a cohesive team Promote, demonstrate, and lead a memorable customer restaurant experience You will: Have a minimum of 2 years in Restaurant Management Show success in previous positions Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time Be able to thrive in a quick paced environment Demonstrate outstanding leadership, communication, and training Have a stable work history Does this sound like you? We'd love to hear from you! Send your resume today!

Job Description About the Role Our pharmacy is the clinical engine of Pharmko. Our pharmacists, technicians, and clinical staff are heads-down compounding sterile parenteral nutrition and infusion therapies that patients depend on. The Client Services Coordinator is the person who fields everything else: the calls, the questions, the "where is my delivery," the prescription follow-ups, the physician office requests, the case manager check-ins. You keep the pharmacy team focused on the work only they can do. This is a high-volume, fast-moving, account-oriented role. You will be the first voice patients, caregivers, and referring offices hear, and the person who decides what gets handled, what gets routed, and what gets escalated. You will also be the daily relationship owner for our network of physician offices, hospitals, and case managers, working alongside our outside sales team to keep referrals flowing and accounts strong. If you are the kind of person who naturally creates order out of chaos, communicates warmly under pressure, and takes ownership of getting things resolved, this role will fit you well. We reward performance: this position includes a quarterly bonus structure tied to operational and patient experience metrics. What You Will Do Front-Line Patient and Caregiver Support Be the primary point of contact for incoming patient and caregiver calls Handle status inquiries on deliveries, prescriptions, supplies, and nursing visits Communicate proactively about scheduling, delays, and next steps so patients are never left guessing Escalate clinical questions to pharmacy staff appropriately Account and Referring Office Relationships Serve as the daily contact for physician offices, hospital discharge planners, case managers, and home health agencies Build collegial, dependable relationships with referring offices that keep patients coming back to Pharmko Track outstanding orders, labs, and documentation and follow up until items are received Manage incoming faxes, eScripts, phone, and email referral channels and route to the right person on the team Partner closely with our outside sales team on account strategy and pipeline Operations Triage and Routing Manage the shared inbox and main phone line, triaging requests by urgency and complexity Decide what you can handle directly, what needs to go to intake, what needs pharmacy, and what needs leadership Track open issues to closure so nothing falls through the cracks Logistics and Delivery Coordination Coordinate daily delivery schedules with pharmacy staff and couriers (FedEx, UPS, local) Align lab draw timing with compounding and delivery windows Troubleshoot real-time delivery and scheduling issues, including weather delays, missed deliveries, and address changes Hospital-to-Home Transitions Coordinate onboarding logistics for new patient starts including deliveries, nursing visits, and supply needs Work closely with intake to ensure smooth handoffs from referral to first delivery Cross-Team Communication Serve as the connective tissue between pharmacy, intake, billing, and sales so information flows where it needs to go Surface recurring issues and bottlenecks to leadership with suggestions for fixes What We Are Looking For 2+ years of experience in home infusion, specialty pharmacy, DME, home health, medical office coordination, or inside sales/account management in a healthcare or B2B service environment Comfort with high call volume and shared-inbox triage Strong organizational skills with a system for tracking open items so nothing slips Excellent verbal and written communication, including a warm and professional phone manner Comfort with EMR or pharmacy management systems (Brightree experience a strong plus) Familiarity with prior authorization, benefit verification, or referral workflows a plus Ability to thrive in a fast-paced, patient-focused environment Goal-oriented mindset and ownership of outcomes High school diploma or equivalent required; associate or bachelor's degree a plus What Success Looks Like The pharmacy team can stay focused on compounding and clinical work without being interrupted by routine inquiries Patients, caregivers, and referring offices feel heard, informed, and well taken care of Nothing falls through the cracks: every call, fax, and request is tracked to resolution Faster patient onboarding from referral to first delivery Strong, lasting relationships with our referring offices and case managers Compensation and Benefits $55,000 base salary Quarterly performance bonus up to $1,500 per quarter ($6,000 annually) tied to operational and patient satisfaction metrics On-target total compensation: $61,000 Health insurance (medical coverage) Paid time off (PTO) Paid holidays, including major federal and Jewish holidays observed in office Sick leave in accordance with NY state law Professional development opportunities Supportive, mission-driven team environment Opportunity to make a real difference in patients' lives