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Job DescriptionABOUT THE NEW YORK ACADEMY OF SCIENCES The New York Academy of Sciences is an independent, not-for-profit organization that since 1817 has been committed to advancing science for the benefit of society. With more than 20,000 Members in 100 countries, the Academy advances scientific and technical knowledge, addresses global challenges with science-based solutions, and sponsors a wide variety of educational initiatives at all levels for STEM and STEM related fields. The Academy hosts programs and publishes content in life and physical sciences, the social sciences, nutrition, artificial intelligence, computer science, and sustainability. The Academy also provides professional and educational resources for researchers across all phases of their careers. Please visit us online at JOB TITLE: Vice President, Development DEPARTMENT: Development REPORTS TO: Chief Business and Finance Officer SUMMARY: The Vice President, Development leads the Academy’s philanthropic strategy and fundraising efforts to secure major gifts, corporate partnerships, and foundation grants that support scientific research, education initiatives, and global collaboration. Serving as both senior fundraiser and strategic leader, this role balances direct donor engagement with oversight of development operations, performance, and long-term revenue growth. ESSENTIAL DUTIES: • Lead and execute the Academy’s comprehensive philanthropic strategy to advance strategic priorities and achieve annual and multi-year revenue goals., • Serve as a senior fundraiser by personally cultivating, soliciting, and stewarding high-capacity donors and strategic partners, while maintaining a robust pipeline of major, principal, and planned gifts., • Partner with the President & CEO, Chief Business and Finance Officer, Board of Governors, and senior leadership to drive donor engagement, fundraising initiatives, and external partnerships., • Expand and strengthen corporate, foundation, and institutional partnerships, securing multi-year funding and sponsorship opportunities aligned with mission priorities., • Oversee and lead the Development function, including team performance, operations, and fundraising infrastructure, ensuring accountability, efficiency, and results., • Establish and monitor performance metrics, benchmarks, and reporting systems to track progress against fundraising goals and support strategic decision-making., • Identify and pursue new philanthropic opportunities that support program growth, innovation, and long-term sustainability., • Personally cultivate, solicit, and steward high-capacity donors capable of making transformative philanthropic investments., • Build and actively manage a pipeline of major, principal and planned gifts., • Partner with the President & CEO, Chief Business and Finance Officer, and Board leadership on strategic donor engagement and solicitations., • Strengthen relationships with philanthropists interested in science, education, and innovation., • Lead select high-level corporate partnerships, sponsorships and strategic fundraising opportunities., • Serve as a key external ambassador for the Academy with donors and corporate partners.Strategic Leadership and Department Accountability:, • Implement and operationalize the Academy’s development strategy in alignment with strategic priorities and financial goals., • Maintain robust fundraising performance reporting and analytics for Senior Management and the Board to support strategic decision-making and revenue forecasting., • Ensure strong fundraising infrastructure, including donor databases, prospect research, stewardship and compliance with all fundraising regulations, ethical standards, and reporting requirements., • Foster a culture of philanthropy throughout the organization. REQUIREMENTS: Experience • 15+ years of progressively senior advancement or fundraising leadership experience., • Demonstrated success securing major and principal gifts and forging corporate partnerships, including six- and seven-figure commitments., • Experience leading comprehensive advancement programs at complex nonprofit, higher education, research, or science-based organizations., • Proven ability to build and manage high-performing development teams., • Demonstrated ability to develop and deliver detailed fundraising performance reports, including tracking progress against annual and multi-year development goals, and communicating results clearly to senior leadership and board stakeholders.Skills and Leadership Profile, • Strategic thinker with the ability to align fundraising with mission-driven programmatic priorities., • Exceptional relationship builder with credibility among philanthropists, scientific leaders, and institutional partners., • Strong understanding of philanthropic trends in science, education, and innovation sectors., • Highly collaborative leadership style and ability to influence across diverse stakeholders.Preferred Background, • Experience working with scientific, research, or academic institutions., • Familiarity with global philanthropy and international partnerships. The Academy offers a flexible hybrid work model, which includes a combination of in-office and remote work. Specific in-office days are determined in coordination with the team and leadership. Flexibility is offered where possible, but regular in-person collaboration is required to support team effectiveness and project goals. This role requires up to 5% travel, which may include both domestic and international destinations. Travel is typically scheduled in advance and may be required for attending offsite fundraising events. This position is primarily sedentary and performed in a professional office environment. The role routinely uses standard office equipment, including computers, phones, photocopiers, and video conferencing technology. Employees are regularly required to sit or stand for extended periods, communicate effectively, and occasional walking, bending, or lifting of light items (up to 10 pounds) may be required. COMPENSATION & BENEFITS: Salary Range: $210,000- $240,000 annually. This is a full-time, exempt position. The salary listed represents a target range; final compensation will be determined based on multiple factors, including experience and qualifications. In addition to salary, the Academy offers a comprehensive benefits package, which includes affordable health insurance, a retirement plan with matching employer contributions, a personal and career development stipend, as well as generous paid time off policies. HOW TO APPLY: Applications must include a resume, cover letter and salary requirements. Equal Employment Opportunity Statement The New York Academy of Sciences is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local employment laws. We prohibit discrimination in all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and termination, on the basis of any legally protected characteristic. This includes, but is not limited to, actual or perceived race, color, creed, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. The Academy is also committed to making good faith efforts to recruit applicants from a wide range of backgrounds, experiences, and perspectives, including those historically underrepresented in the sciences Reasonable Accommodations The Academy is committed to providing reasonable accommodations to qualified individuals with disabilities and applicants with disabilities throughout the recruitment and employment process, in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. If you need assistance or accommodations during the application or interview process, please contact Human Resources at Powered by JazzHR ZW4OKlrwal

Job Description Reporting to: Chief Executive Officer (CEO) Location: Brooklyn, NY (hybrid) Employment Type: Full-Time About Us We are a growth-stage technology company at the forefront of geospatial imaging. We provide high-fidelity, actionable spatial data and analytics that empower our clients to make critical, real-world decisions. As we scale our market presence, we are looking for driven, agile professionals to help us build the foundation for exponential revenue growth. Near Space Labs operates the world's largest stratospheric imaging and data capture platform. We launch our proprietary, autonomous vehicles robots to altitudes between 60,000 and 100,000 feet. From this vantage point, we capture petabytes of high-resolution aerial imagery and data to support business, community, and climate resilience. The Role We are seeking a highly organized and proactive Sales Coordinator to serve as the operational backbone of our go-to-market team. Reporting directly to the CEO, you will play a critical role in driving sales efficiency and supporting high-level strategic initiatives. In this role, you will provide direct support to four key leaders: the CEO, VP of Growth, and two Senior Sales Executives. You will also collaborate frequently with Solutions Engineering and Marketing. You will be the glue that keeps our sales engine running smoothly — conducting market research, preparing client-facing materials, coordinating key meetings and events, and ensuring our leadership team is positioned to close complex geospatial tech deals. Key Responsibilities Sales & Executive Support • Provide dedicated administrative and operational support to the CEO, CGO, and two Senior Sales Executives, acting as the central point of contact for the sales team, • Manage complex scheduling, meeting coordination, and travel arrangements for the sales leadership team, prioritizing high-value client interactions, • Prepare, format, and proofread client-facing materials, including pitch decks, NDAs, and proposals, • Act as an administrator for our CRM, ensuring meticulous data hygiene, accurate forecasting, and up-to-date contact records, • Generate reports, dashboards, and pipeline summaries for weekly sales meetings, • Help streamline sales processes by identifying operational bottlenecks and proposing efficient, scalable solutions, • Coordinate with the Marketing and Product teams to ensure the sales team has the most up-to-date event and thought leadership plans, case studies, and product information, • Assist with onboarding new clients and ensuring a seamless handoff from the sales team to account managementQualifications, • Experience: 2-5 years of experience in B2B Sales Support, Product Marketing, or Revenue Operations., • Industry Knowledge: Experience in B2B SaaS, deep tech, or data-heavy products. Background in geospatial imaging, GIS, or satellite data is a massive plus., • Executive Presence: Proven ability to work directly with C-suite executives, demonstrating high emotional intelligence, business acumen, and impeccable communication skills., • Content Chops: Strong writing and attention to detail., • Agility: A self-starter who thrives in ambiguity. You are comfortable building processes from scratch in a growth-stage environment where priorities can shift rapidly., • Tech Stack: Proficiency with modern sales tools (e.g., HubSpot, Gong, Salesloft, and content management systems).What We Offer, • The unique opportunity to sell a category-defining, AI-ready solution across industries and use cases, • An exciting startup culture where you will have the opportunity to play a critical role in building and scaling a one-of-a-kind technology in direct partnership with the founding/executive team, • $65,000 - $80,000 salary range, depending on experience, • Flexible PTO, • 401k plan with company match, • Medical, dental, and vision insurance, • Opportunity for equity Near Space Labs is committed to diversity in our organization and building an equitable and inclusive environment for people of all backgrounds and experiences. Near Space Labs provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Job Description:\n\nIf you are a current YAI employee, please click this link to apply through your Workday account. Program Ozone Park 2 Location South Ozone Park - 111-20 115th St - 2nd Floor Schedule (Full time) Sunday through Thursday; 3pm - 11pm Key/Essential Functions & Responsibilities All Assistant Behavior Intervention Specialists (ABIS) perform the following tasks: Performs all duties of a Direct Support Professional (DSP 1 – 3) as indicated in job descriptions, in addition to ABIS duties on a regular basis and/or as requested to ensure the overall supervision, protection and care of individuals in program, assisting in maximizing their strengths, interests and abilities while upholding their personal rights and facilitating activities that provide social capital and connections to the community. Leads the identification, facilitation and scheduling of community inclusion activities for assigned program based on feedback from and needs of persons supported, coordinating resources, securing necessary funds and ensuring that activities are completed and appropriately documented. Supports provision of appropriate, therapeutically documented levels of supervision to ensure and protect the health, safety and well-being of individuals at all times by ensuring updates and changes to levels of supervision for persons we support are regularly communicated to all staff and appropriately documented; may run shift meetings, assigning duties, completing shift sheet and making recommendations to ensure staff are qualified and able to maintain current prescribed levels of supervision. Understands and uses specialized clinical knowledge of person-specific needs and signs or symptoms of ailments/syndromes including mental health/medical conditions to provide effective supports to individuals, identify and escalate concerns to leadership and inform activities, training or specialized education or augmented trainings for staff. Stays up to date with current issues, diagnoses, needs and levels of supervision for the persons supported in assigned program under the supervision of BIS. Works with BIS to identify habilitative, behavioral and psychiatric needs of the persons supported and to ensure all programming and activities relating to clinical interventions are implemented consistently, in accordance with individualized plans. Provides guidance to program staff, setting the appropriate tone and ensuring that the standards of care are followed by modeling excellent counseling skills and interactions with persons supported and through use of person-centered philosophy and tools. Implements Behavior Support Plans, demonstrating understanding of behavior as communication and employing person-centered thinking to support positive interactions and prevent further escalation. Trains direct care staff individually, on the floor and/or in groups using the EMOE training system to support effective implementation of habilitative and behavioral programming by program staff through regular observations, direct feedback, communicating clinical rationales and ensuring appropriate data collection techniques. Serves as lead trainer for weekend staff and supports new staff in developing and demonstrating the OPWDD Core Competencies. Participates in the development of treatment plans including individualized habilitative plans, collaborating with BIS to write services, goals, outcomes and/or supports in accordance with the agency philosophy, as determined by assessments of individual needs and learning capabilities. Assists BIS with gathering and collecting data required to conduct formal and informal behavioral and habilitative assessments (written questionnaires, standardized tests, rating scales, baseline data, etc.) by conducting observations and/or soliciting information from other direct support staff, circles of support or other sources, as applicable. Monitors collection of data used to assess progress toward habilitative and behavioral goals, ensuring that new data sheets are accessible to staff at the beginning of each month and that staff are consistently and accurately collecting and documenting data in accordance with established systems by reviewing documentation, retraining staff and following up as needed; may assist with design of data collection systems for habilitative goals. Completes and maintains all required paperwork and documentation for persons supported in appropriate format(s) and file(s) in accordance with applicable requirements including compiling, totaling and summarizing data, writing monthlies describing overall progress and completing person centered materials; reviews and ensures all psychiatric/therapy anecdotals are complete and appropriate and assists other program staff with documentation or compiling information or data, as needed or directed. Attends and actively participates in team meetings as a member of the interdisciplinary team (IDT), consulting with IDT to ensure streamlined and top-quality care and providing feedback or ideas to improve supports and/or program operations and updates or changes relating to data management, assessments or programming requirements. Regularly participates in life plan and other meetings for persons supported and in regional assistant or other clinical team meetings providing information, contributing to agendas and completing tasks or activities resulting from meetings as directed by leadership team (training, assessments, reviews, etc.). Serves as lead on weekend and evening shifts or when otherwise requested, monitoring day-to-day program operations and providing support to staff in the absence of Program Supervisor, Assistant Supervisor and/or BIS. Maintains an awareness of program operations, staff performance and overall condition/wellness of persons supported through regular interactions and observations and by working together with the leadership team to identify and directly address, resolve, recommend actions or solutions and/or appropriately escalating concerns, signs and symptoms, problems or other occurrences. Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and to ensure compliance with YAI policies or other applicable rules or regulations and clinical trainings as recommended by BIS, effectively applying skills or teaching others. Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a daily (or other regular) basis with appropriate credentials. Performs all other duties, as assigned Experienced Assistant BIS may be selected for assignment reporting into the BIS Department, under day-to-day supervision of Program Supervisor and BIS Supervisor performing the following tasks, in addition to the above: Provides support and coverage by performing ABIS tasks for multiple programs across assigned region, with assignments of varying length, frequency and schedule as determined by caseload needs and as directed by BIS Coordinator/Supervisor. Integrates into assigned program teams, demonstrating flexibility in accommodating the needs of each specific program and provides training on behavioral/clinical system to new staff, as needed. Obtains and effectively communicates behavioral/clinical information to interdisciplinary teams and families as directed by the BIS and ensures tracking and completion of follow-ups needed for the people we support across multiple programs. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) Bachelor’s degree in psychology, social work or closely related Human Services discipline and at least six (6) months of experience working with individuals with intellectual and developmental disabilities (I/DD) and/or supporting adults or children with complex social-emotional, mental health and/or behavior support needs in a group or individual setting (home program, day treatment center, school, ABA environment, etc.) or Formal training, including college coursework in psychology, sociology, human behavior, mental health, special education and/or I/DD and at least two (2) years of experience as described above; or At least four (4) years of experience in a direct care role (e.g. DSP) in a YAI program in good standing; and Working knowledge of behavioral/psychiatric conditions, including the interplay between I/DD and other conditions and ability to effectively gather, document and accurately communicate related information to staff, clinical team and/or external providers; and Exceptional written and oral communication skills including the ability to professionally, coherently and objectively document services provided and summarize progress for billing and tracking purposes and to effectively convey information regarding individuals supported across various levels and with external providers or circles of support; and Ability and willingness to lead, direct and teach others technical skills and/or knowledge, both on-the-job and through formal training in group or individual settings; and Must hold foundational certifications for current service setting: Strategies for Crisis Intervention and Prevention – Revised (SCIP-R), CPR (issued by American Red Cross or American Heart Association) and YAI-issued Approved Medication Administration Personnel (AMAP) certification for residential assignments or Day Services Model Mentorship Training for day assignments. Current YAI employees changing settings must obtain AMAP (for new residential assignment) or Day Services Model Mentorship Training (for new day assignment) and any additional certifications as required by program assignment and persons supported within three (3) months of appointment Newly hired employees must obtain (and maintain) required YAI certifications based on setting and program within six (6) months of appointment; and Must maintain foundational certifications (as described above) and any required program-specific certifications; or Satisfactory equivalent combination of education, experience and/or training; however, all newly hired employees must be at least 18 years old. Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. Ability and willingness to assist with a variety of supports and ADLs, including regular exposure to and handling of various bodily fluids with limited direction and in accordance with documented plans. Strong clinical skills including the ability to assess and analyze information or draw appropriate conclusions, communicate clinical rationales, effectively compile, compare and aggregate data/information; and interpret information. Ability to remain calm, act assertively and display professional competence and good judgment in stressful situations, including with challenging individuals or behaviors and work in a high energy, fast-paced environment. Proficiency with computers and electronic systems including email, utilizing Workday and/or related systems (DA, etc.) to complete tasks. Ability to work on a full-time basis, including at least one regularly scheduled weekend day and to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. Ability to travel to regional trainings or meetings at designated YAI locations within assigned region and to locations within NYC metro area on occasion. For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain valid Driver’s License and Van certification (based on position/location/program). ABIS assigned to BIS Department must also meet the following additional requirements: Three (3) years of experience working within I/DD field, including at least one (1) year as an Assistant BIS in a YAI program in good standing; and Ability to regularly travel to several programs within assigned region and work varying schedules/shifts, as needed; and Ability to quickly develop productive working relationships, address team challenges and work effectively with various teams. Preferred Qualification Requirements (desired requirements beyond MQRs above) Active pursuit of a Master’s degree in clinical or treatment field of psychology, social work, school psychology or applied psychology Bachelor’s degree in psychology, social work or closely related Human Services discipline Two (2) or more years of experience working within the field of I/DD Compensation $23.10/hour to $23.12/hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Job DescriptionSummary A growing commercial mechanical contractor is seeking an experienced Service Manager / Operations Manager to lead its commercial service division. This role oversees a small team of service technicians and is responsible for daily operations, technical oversight, customer relationships, and overall service performance. This position is hands-on and best suited for someone who has come up through the field as a Service Technician and has previously run a service department. This is not a dispatch or coordinator role. The ideal candidate has owned service operations before and understands both the technical and business side of commercial mechanical service. Key Responsibilities * Oversee day-to-day operations of the commercial service department * Manage and support a team of service technicians in the field * Provide technical guidance, troubleshooting support, and job oversight * Review service work scopes, pricing, proposals, and change requests * Maintain strong relationships with commercial customers and property managers * Schedule and prioritize service work while ensuring quality and responsiveness * Monitor department performance, labor efficiency, and job profitability * Support hiring, training, and development of service technicians * Ensure safety, compliance, and professional standards are maintained * Coordinate with ownership and leadership on department goals and growth Qualifications * Background as a commercial mechanical Service Technician * Previous experience as a Service Manager, Service Supervisor, or Operations Manager * Strong technical knowledge of commercial HVAC and mechanical systems * Experience leading a small to mid-sized service team * Comfortable handling customer communication and problem resolution * Understanding of service pricing, labor management, and job costing * Hands-on leadership style with the ability to jump in when needed * Organized, accountable, and capable of running day-to-day operations Compensation + Benefits * Medical and benefits package * Stable, long-term opportunity within a growing service division * Direct impact and visibility within the organization

Job DescriptionTechnical Field Specialist will serve as the in-field coordinator of programs, both collecting data hands-on and guiding the work of less technical field operators to ensure that the operation is running smoothly and according to requirements communicated by the Field Operations Manager and Operations Lead and by the Client Program Managers and Engineers. This role offers an exciting opportunity to support leading-edge work being done at a top tier technology company. Preparation Responsibilities: • Collaborating with the Project Manager/Workflow Lead and Operations Lead on intake, documentation, staffing, and scheduling of new client pilot requests., • Writing pilot project charters., • Documenting and validating operational workflows., • Conducting in-field operator training., • Reviewing device configuration requirements (e.g., OS versions, user accounts, settings, installed apps, connectivity)., • Communicating with Operations Lead, Tools POC, QC, MIS, and Client Program Managers/Engineers for clarification and validation., • Ensuring devices are properly configured and capable of collecting and transmitting data to backend systems., • Testing, troubleshooting, and resolving device and backend setup issues before pilot start., • Performing triage and initial debugging of technical issues., • Resolving issues directly or escalating by opening and tracking bugs assigned to Client staff., • Obtaining and configuring required devices for field operators.In-Field Responsibilities:, • Conducting trial runs to validate device performance and backend connectivity., • Partnering with client staff to debug and resolve technical issues encountered in the field., • Engaging Client Program Managers and Engineers when required., • Leading and conducting in-field data collection activities., • Providing frequent status updates during field operations., • Addressing and resolving technical issues, including extracting device diagnostic logs and escalating as needed., • Triaging and debugging technical problems in real-time., • Opening and tracking bugs with appropriate Client personnel.Post-Operations Responsibilities:, • Documenting and reporting on pilot results., • Reporting downtimes, tool issues, and bugs affecting pilot performance., • Sharing observations, feedback, and opportunities for process improvement and automation., • Verifying successful data transfer to backend systems., • Engaging the staff and Client Program Managers/Engineers to ensure complete issue resolution., • Following up to close open bugs., • Participating in data analysis and extraction as needed., • Proactively identifying opportunities for program and workflow improvements.Key requirements:, • BA/BS degree or a minimum of 2–3 years of relevant testing or support experience., • At least 1 year of QA testing or technical support experience with mobile applications., • Familiarity with mobile and web technologies, as well as organizational tools such as Google Spreadsheets and Excel., • Knowledge of SQL and JavaScript is a plus., • Ability to work on foot for extended periods and in various indoor/outdoor conditions and weather., • Strong verbal and written communication skills in English, with the ability to collaborate across local and global teams., • Demonstrated teamwork and collaboration skills., • Professional demeanor and ability to represent the company appropriately., • Comfortable working in a fast-paced environment., • Valid driver’s license and the ability to drive or use alternative transportation for fieldwork at various locations (e.g., client offices, stores, malls)., • Quick learner with the aptitude for understanding new technologies., • Excellent organizational skills and strong attention to detail., • Strong analytical and problem-solving abilities., • Ability to meet deadlines and take ownership of assigned tasks., • Capable of documenting testing results clearly and systematically.

Job Description Reporting to the Asst. Dean/Director of Simulation & Nursing Informatics, the Simulation Coordinator is responsible for the management of simulation lab tasks including but not limited to inventory, preparing for simulation and clinical skills sessions, scheduling the use of the simulation lab, conducting open labs and simulations that meet the needs of the college, ensuring all supplies and equipment are returned after use. In collaboration with the Director of Simulation & Nursing Informatics, provides clinical, educational, and technical expertise in the development, implementation, and evaluation of simulation-based clinical nursing activities across all levels and programs. Duties and responsibilities include, but are not limited to: • Executes the educational, technical, and operational aspects of all human patient simulators and all clinical simulation experiences for faculty and students, • Trains and acts as a resource to faculty and students in simulation and other electronic/technical components of the simulation curriculum, • Collaborates and assists the Director of Simulation with faculty in the development and assessment of simulated clinical scenarios to meet course learning objectives, • Assists the Director of Simulation in the development, implementation, enforcement, and maintenance of safety policies and procedures for the simulation laboratories, • Performs demonstrations on the use and operation of simulators, • Compiles and maintains evaluation data on all simulated clinical experiences, • Coordinates equipment maintenance schedules, maintains liaison with simulator companies to ensure reliable operation of equipment, • Maintains currency in nursing simulation technology and trends, • Helps to maintain all nursing laboratories and storage areas, • Administrative support for the simulation department, • Scheduling and coordinating internal and external simulation requests, • Completing required templates for simulation scenarios including room requests, supply needs, and required training, • Ensuring simulation activities have all necessary resources such as supplies and equipment, • Managing and tracking all deliveries to ensure all items have been received, • Assisting with preparing the rooms for each simulation session, • Operating low to high-fidelity manikins and task trainers for simulation sessions as needed, • Flexibility and adaptability to work varying schedules and hours including a few evenings a semester is necessary, • This position will require light to moderate lifting and carrying of simulation equipment, • Performs other duties as assigned that are appropriate for the position Job Type: Full-time Pay: $90,000- $100,000 Benefits: • 403 (b), • 403 (b) matching, • Commuter assistance, • Dental insurance, • Employee assistance program, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Tuition reimbursement, • 8-hour shift, • Clinical instruction: 1 year (Preferred), • NY State Nursing License (Required)

Job Description ABOUT US SINE Digital is a global leader in media, technology, and insights for the live entertainment industry. With offices in London and New York, we partner with world-class cultural institutions and global brands to drive digital and AI transformation, delivering data-led marketing strategies that maximise ticket sales, elevate brand awareness, and deepen audience engagement. Our clients include many of the most iconic productions in the West End and on Broadway, alongside some of the world’s foremost cultural organisations such as CTG, Nederlander Theatres, The Royal Ballet & Opera, LW Theatres, LW Tickets, and The Royal Court. ABOUT THE ROLE We are seeking an Email & CRM Coordinator to plan, build, optimize, and report on email and SMS campaigns for our Broadway, touring, and arts & culture clients across the US. This role blends creativity, technical skill, and customer-lifecycle strategy. You will manage end-to-end execution, from segmentation and automation to deployment and insights, helping our clients deepen relationships with audiences and drive performance outcomes, primarily ticketing and sales. RESPONSIBILITIES Email & SMS Strategy, Planning & Execution • Own the full lifecycle of email and SMS campaigns: strategy, build, QA, deployment, optimization, and reporting, • Create and manage campaigns within Mailchimp, HubSpot, Salesforce, and Tessitura, • Build and maintain basic automated flows (welcome, event reminders, re-engagement) with the ability to handle more advanced, branching workflows, • Collaborate with Account Directors to translate client goals into targeted, data-driven lifecycle strategies. Creative Production & Technical Implementation • Build emails using HTML, drag-and-drop templates, and custom modules as required, • Collaborate closely with designers to ensure creative assets are optimized for CRM platforms and campaign objectives, • Conduct thorough QA (links, rendering, deliverability) to ensure flawless campaign execution. Audience Segmentation & Data Management • Develop precise audience segments based on ticketing behavior, demographics, engagement levels, and custom CRM fields, • Use CRM data to personalize and tailor messaging for maximum relevance and conversion, • Maintain clean, accurate, and organized audience lists and segmentation logic. Performance Reporting & Insights • Track and analyze performance metrics across email and SMS channels, • Build clear, actionable insights for client teams, focusing on optimization opportunities, testing results, and customer journey improvements, • Use SINE’s custom reporting app along with optional Looker Studio dashboards to communicate performance trends, • Present performance recaps to internal teams and clients as needed. Industry Knowledge • Maintain and develop an advanced understanding of the industries you and SINE work with, including key players and external agencies, • Produce regular industry insights and client case studies to further educate the team and clients on industry learnings, insights and benchmarks, • Establish and develop relationships with US media owners, • Keep abreast of changes in the NYC and broader US media landscape, • Embody a passion for the sectors in which SINE operates, with a professional curiosity and knowledge of new and emerging businesses and producing talent., • Represent SINE at various industry conferences and events, building the company’s presence and network, • 3+ years of hands-on experience in email marketing, CRM, or lifecycle marketing, • Proficient across Mailchimp, HubSpot, Salesforce, and/or Tessitura, with the ability to learn new platforms quickly, • Comfortable building/customizing HTML emails and working with responsive templates, • Technical proficiency in CRM platforms, HTML email editing, analytics, and campaign optimization, • Strong understanding of segmentation, automations, A/B testing, deliverability basics, and performance metrics, • Exceptional attention to detail, organizational skills, and commitment to QC., • Able to translate data into clear insights and recommendations, • Strong communication skills, both written and verbal, • A competitive salary between $55,000- $70,000, commensurate with experience, • 24-day PTO per year, excluding Federal Holidays, which will increase with length of service at one additional day per year, capped at 3 days (plus extra time off over the Christmas period), • 3pm finish on a Friday, • Access to 401(K) Retirement Plan, • Access to Company subsidised healthcare and dental care, • Hybrid working and working from home equipment allowance, • Occasional free tickets to live events, • Structured personal development, a customised training program and opportunities to attend industry conferences, • An active social events calendar and opportunity to input into the social calendar, • Opportunities to help further shape the business culture and agency benefits.

Job Description IVI RMA North America has a need for a Registered Nurse (RN) for our Springfield clinic. This is a full-time Monday-Friday role working from 8:30am-4:30pm. Bachelor's Degree is required Job Purpose: The Nurse will function as a dynamic member of the patient care team, providing education and guidance to fertility patients throughout their journey. The Registered Nurse will serve as treatment coordinator and strive to provide every individual an optimal patient experience. Essential Functions and Accountabilities: • Assists with coordination of care, management, and treatment of fertility patients., • Implements Provider directives through management of diagnostic and clinical treatment plans., • Provides care for assigned patients by applying appropriate RMA workflows, policies and clinical practice guidelines:, • Reviews medical records and lab results. Ensures accurate data is entered into the EMR., • Communicates test results and patient instructions, • Provide patient education throughout all aspects of the treatment journey. Sets appropriate expectations, educates patient/couple on testing, treatment options and RMA processes., • Maintains accurate and timely documentation of patient care services in the EMR, • Demonstrates skills and judgment necessary to implement the plan of care. Performs nursing interventions and procedures as necessary to promote the care and safety of the patient., • Establishes a compassionate environment by providing emotional and psychological support to patients; comforts patients by anticipating their anxieties, answering questions and addressing concerns., • Participates in the education and training of nurses. Mentors peers. Promotes a collaborative and productive environment both intra-departmentally as well as inter-departmentally., • Active RN license without limitations - required, • Studies level: License, • Studies area: Nursing, • BSN Degree—required, • Studies level: University Education (Bachelor's Degree), • Studies area: Nursing, • BCLS and/or ACLS and/or IV certification – preferred, • Studies level: Certification, • Studies area: BCLS/ACLS Position Requirements/Experience: • Must be able to work weekends, holidays, and occasional evenings - required, • 2+ years practical experience working as a nurse – highly preferred, • Prior experience in women’s healthcare –preferred Technical Skills: • Microsoft Office proficiency, • Electronic Medical Records (EMR) experience IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. • Medical, Dental, Vision Insurance Options, • Retirement 401K Plan, • Paid Time Off & Paid Holidays, • Company Paid: Life Insurance & Long-Term Disability & AD&D, • Flexible Spending Accounts, • Employee Assistance Program IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: & EEO “IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and pyscho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attends CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description About the Role: Reflex Performance Resources, the team behind 90 Degree by Reflex, Yogalicious, and Reflex, is expanding our licensed entertainment IP activewear division in partnership with a major global entertainment licensor. We are now hiring a Junior Activewear Apparel Fashion Designer whose primary responsibility will be execution: applying approved licensed artwork to existing activewear bodies under the direction of Senior Designers. This is a structured, hands-on role inside a professional licensing approval system. It is ideal for a technically strong, detail-oriented junior designer who wants direct experience working with global entertainment IP. You will receive: • Official licensor style guides (character art, prints, icons, typography systems, color palettes, usage rules), • Approved graphics and asset libraries, • Line sheets of blank activewear bodies created by our internal design team, • Strictly follows style guide requirements, • Maintains character integrity, scale, and proportion, • Aligns with garment construction and wearability What You’ll Do • Apply approved character art, prints, icons, and graphic elements to activewear silhouettes, • Create placement graphics and scaled repeats according to direction, • Execute color applications that align with approved palettes, • Prepare organized Illustrator files for internal review and licensor submission, • Revise designs through multiple feedback rounds, • Maintain strong version control, file naming, and asset organization, • Collaborate with Senior Designers, the Licensing Coordinator, and production teams, • Support updates required during the approval and production process Who You Are • 1–3 years of experience in apparel, fashion, or graphic design, • Strong proficiency in Adobe Illustrator and Photoshop, • Detail-oriented with strong technical execution skills, • Comfortable following structured guidelines and brand rules, • Able to work efficiently through multiple revision rounds, • Familiar with garment construction basics and how graphics translate onto apparel Why Join Reflex • Work with globally recognized entertainment IP, • Gain experience inside a structured licensing approval ecosystem, • Learn directly from senior creative leadership, • Be part of a fast-growing licensed activewear division, • Clear path for growth based on performance and skill developmentCompany DescriptionReflex Performance Resources Inc. is a global sourcing company that specializes in the manufacturing and sale of Activewear Apparel. Our ultimate mission is to create lifestyle brands that combine the elements of style, comfort, fit, and performance. We pride ourselves on producing high quality garments that are affordable and accessible.Reflex Performance Resources Inc. is a global sourcing company that specializes in the manufacturing and sale of Activewear Apparel. Our ultimate mission is to create lifestyle brands that combine the elements of style, comfort, fit, and performance. We pride ourselves on producing high quality garments that are affordable and accessible.

Job Description Position Title: Technician and Program Assistant Department: Greenwich House Pottery Job Location: 16 Jones Street and 80 8th Avenue, New York, NY Job Status: Part-Time, 18-24 hours per week Availability: Sunday through Saturday, 8am-10pm Requirements: Bachelor of Fine Arts (BFA), Bachelor of Arts (BA), or equivalent knowledge; Master of Fine Arts (MFA) a plus Benefits: Worker’s Compensation, Holidays, Sick Leave, Competitive Remuneration About Greenwich House Founded in 1902 as a settlement house to help New York’s increasing immigrant population adjust to life in a new country, Greenwich House today offers a variety of programs and approaches that continue to provide thousands of New Yorkers with health and wellness support, education, personal enrichment, skills building and cultural experiences. Position Summary The Technician and Program Assistant (TPA) is a cross-functional role that supports daily studio operations, educational programming, and community engagement at Greenwich House Pottery. The TPA is responsible for maintaining a safe, clean, and well-equipped studio environment, assisting students and faculty, supporting administrative processes, and promoting a welcoming atmosphere for all studio users. TPAs are cross-trained to handle both technician - and administrative tasks and are assigned shifts accordingly. Staff in the West Village location work dedicated shifts (either as technician or liaison), while Chelsea staff perform an integrated set of duties each shift. Key Responsibilities Studio Operations & Technical Support • Maintain cleanliness and safety of studio classrooms and shared spaces, • Prepare and replenish clay, glazes, slips, and kiln materials, • Load, unload, and monitor kilns; document firings and report malfunctions, • Receive deliveries and restock studio materials and tools, • Perform or assist with basic equipment maintenance and minor repairs, • Support studio and classroom setup and breakdown, • Welcome and assist students, faculty, and visitors at the front desk, • Answer phone and email inquiries and provide general program information, • Process registrations, payments, and tool sales via POS systems (Shopify and Stripe), • Maintain accurate signage, rosters, and studio announcements, • Support weekly faculty communications and student outreach as directed, • Serve as a helpful, knowledgeable point of contact for faculty and students, • Support a respectful, inclusive, and creative learning environment, • Offer studio tours and orient new students as needed, • Assist in-studio events and exhibitions, including artwork pick-up and gallery-related logistics, • Capture photos and short videos of daily studio activity for use in organic social media content, in collaboration with the Studio and Program Coordinator, • Bachelor of Fine Arts (BFA), Bachelor of Arts (BA), or equivalent knowledge; Master of Fine Arts (MFA) a plus, • Minimum two years of experience in a ceramics studio, arts organization, or educational setting, • A self-starter who works well without close supervision and can establish priorities when presented with multiple tasks., • Strong organizational and communication skills, • Comfortable with physical tasks and working around kilns, clay, and studio materials, • Ability to work independently, take initiative, and adapt to changing studio needs, • Commitment to inclusivity and service in a community arts environment To perform this job successfully, a successful candidate must be able to perform satisfactorily each essential duty. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform these duties. Equal Employment Opportunity Greenwich House is strongly committed to the principle of equal employment opportunity for all individuals. All employment decisions and administration of all personnel policies are without regard to an applicant or employee’s actual or perceived race, religion, sex, age, national origin, creed, color, gender, sexual orientation or affectation, gender identity or expression (including transgender status), predisposing genetic characteristic, genetic information, pregnancy, ancestry, ethnicity, citizenship, alienage, military or veteran’s status, physical or mental disability, status as a victim of domestic violence, stalking offense and sex offenses, marital status, partnership status or any other status protected by federal, state or local law. For more information regarding Greenwich House and our EEO statement, please visit

Job DescriptionJob Description The New York City Department of Youth and Community Development (DYCD) invests in of community-based organizations and programs to alleviate the effects of poverty and to opportunities for New Yorkers and communities to flourish. The Contracting Analyst will be responsible for the variety of tasks that will entail heavy spreadsheet analyses using Excel, DYCD’s Comprehensive Contract Management System (CCMS), the City’s Procurement and Sourcing Solutions Portal (PASSPort), as well as other databases and information systems. The Contracting Analyst will assist in creation of contract awards using PASSPort and CCMS, and will also perform related coordination, reconciliation, monitoring, contract creation and contract modification. Responsibilities will include complex spreadsheet analyses and require familiarity with New York City’s accounting systems as well as intermediate knowledge of DYCD’s internal technological systems. Duties will include, but not be limited to, the following: • Monitor status of work assignments by checking compliance with deadlines, • Establishment of budget codes, funding sources, budget categories and components associated with the contract award process., • Prepare information on request, by researching appropriate systems to provide requested information. COMMUNITY COORDINATOR - 56058 Qualifications 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or, 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or, 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job Description Northstar Travel Group is the largest and most trusted B2B travel media and information company in the world. At Northstar, our mission is to be the leading global provider of trusted information and experiences for the audiences that drive the travel industry, while delivering innovative and high-performing marketing solutions to the businesses seeking to engage them. We are seeking a highly motivated and detail‑oriented Project Coordinator Intern to support our education team in developing and managing custom learning programs for the travel industry. This role is ideal for students interested in project management, digital learning, marketing, customer experience, and EdTech. During this internship, you’ll be contributing directly to real client projects, collaborating with writers, designers, and project managers, and gaining hands‑on experience with tools used across the modern digital workplace. An intern on our team isn’t just learning small tasks—you are building a career foundation in EdTech, program management, customer experience, digital marketing, and learning product development. Not to mention the perk of learning about cool destinations and amazing products in the Travel Industry What You’ll Do: • Assist Project Managers with tasks related to ongoing Education programs, • Troubleshoot and respond to Travel Agent/User support inbox inquiries for custom programs and Travel Agent Academy courses, • Support client communication, issue resolution, and technical troubleshooting, • Coordinate tasks between project managers, writers, and designers, • Conduct QA testing for new and existing programs, • Support social media coordination and community management tasks, • Pull program performance reports and help create presentation decks, • Design and resize images, banners, and marketing materials, • Make basic HTML/CSS edits for email templates, • Strong communication, organization, multitasking, and problem‑solving abilities, • Excellent time‑management and attention to detail, • Highly self‑motivated, resourceful, and positive with a can‑do attitude, • Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook), • Managing a project from initiation to completion, • Preparing presentation decks for client kick‑off calls and other meetings, • Creating project schedules in Smartsheets and tracking progress in Basecamp, • Pulling and analyzing program performance data, • Troubleshooting user issues and testing digital learning modules, • Identifying and resolving technical problem, • Communication and collaboration, • Problem solving and adaptability, • Time management and personal accountability Internship Details • Type: Part-time Summer Internship, • Pay: $18-20 per hour, • Location: Remote or based in our Rutherford, New Jersey office with a hybrid schedule, • Schedule: 20-30 hours per week but days and hours are flexible based on your availability Northstar Travel Group is a great place to work, learn and grow. We seek impressive individuals to contribute fresh ideas and strengthen our team in all departments and specialties. We welcome creativity, dedication, drive and passion and offer a fast-paced and fun environment, opportunity and work/life balance. Click here to view our Careers page. Diversity & Inclusion: At Northstar, we believe that our workforce should reflect the vast diversity of the cultures and communities that are experienced through travel. We know that our greatest strengths come from the people who make up our team, and we are committed to building and sustaining a diverse, inclusive, accessible and equitable culture and workplace. Our work is far from over – we continuously push to be better. We understand that diverse voices, points of view and contributions are at the heart of Northstar’s success and impact.

Job DescriptionDescription: Position: Proposal Coordinator/Marketing Assistant Reports to: Proposal Manager Work Location: On-site position at one of the firm’s office locations: Newark, NJ (Headquarters Office) ; New York City, NY; Rocky Hill, CT ; Philadelphia, PA ; Mount Laurel, NJ KSE is a mid-size construction management and engineering firm ranking in the ENR Top 100 for CM and ENR Top 500 for design services. With seven offices across four states (NY, NJ, PA and CT), the firm has been providing transportation and public infrastructure construction services for more than three and half decades. KSE offers a full range of employee benefits, including medical, dental and vision insurances, a 401(k) plan, paid time off, Flexible Spending Accounts (FSAs), long- and short-term disabilities, and term life insurance. KSE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Technical Responsibilities: • Preparing and analyzing of RFP documents, • Create designs and use graphics for A/E/C marketing documents, • Make effective proposal presentation, • Work with Project Managers to strategize and execute requests for proposals and qualifications., • Work with the team on interview preparation process., • Be responsive to requests, promptly coordinate assignments and understand the market types/projects., • Review, research, and strategize components and experienced with SF 254, SF 255, SF 330, and other forms., • Coordinate proposal schedules and action plans as part of the proposals process., • Develop proposal structure and creative content to meet requirements, • Utilize proposal management tools., • Ensure proposals follow all RFP criteria and requirements., • Coordinate graphics and images to help illustrate the proposal message., • 3-6+ months experience in similar field is required, • BA or BS degree in technical writing, English, marketing, communications, or similar field is preferred, • Experience with Adobe CC (InDesign, Photoshop, and Acrobat) preferred General Qualities: • Has excellent Microsoft Word and Excel. Ability to navigate through company internet-based systems., • Good time management skills and ability to multi-task, • Proficient in MS Word, Excel, and PowerPoint, • Knowledge and experienced in graphic designing software’s Physical Requirements: • Ability to sit at a desk for extended periods (often 6–8 hours a day)., • Maintaining posture while working at a computer., • Short periods of standing or walking within the office (to printers, meeting rooms, etc.). KS Engineers, P.C. is an EOE/AA/VEV/Disabled Employer. KSE will not discriminate based on race, color, religion, creed, sex, national origin, marital status, age, disability, veteran status, citizenship status, or other status protected by law.

Job DescriptionThe Client Services Coordinator supports the recruitment of adoptive families for Spence-Chapin's Home Study Services, Domestic and International adoption programs. The coordinator is responsible for delivering a seamless customer experience for inquiring prospective adoptive families. The coordinator is integral to how clients understand Spence-Chapin's services and the complexities of the adoption process. As the first line of contact for adoption pathway inquiries and organizational events, this individual is responsible for addressing all initial inquiries with competence and compassion and connecting prospective clients to key personnel within the organization as needed. This is a full-time hybrid position with an annual salary range of $53,000-$63,000. The ideal candidate has experience in adoption and a demonstrated capacity to build and maintain client relationships through effective communication. The coordinator is someone who can communicate with proficiency and professionalism while engaging with and educating a diverse population. This person is resourceful, detail/deadline-oriented, able to absorb information quickly and thoroughly, able to maintain meticulous records, personable, non-judgmental, welcoming, and able to multitask. Spence-Chapin is a non-profit organization based in New York City that has been providing adoption services and adoption support for more than 115 years. At Spence-Chapin, we believe that every child deserves a family, and we work tirelessly to advocate for children in need of a permanent, loving home. Over our history, Spence-Chapin has served more than 25,000 children, women, and families through our main program areas: Comprehensive Domestic and International Adoption Programs; Birth Parent Services; Well-being Services; and International Humanitarian Aid through programs like our Granny Program to support children living in orphanages overseas. Our work is made possible by Spence-Chapin’s dedicated staff At Spence-Chapin, we find joy in celebrating each other, our co-workers, and our clients. Everyone is treated with respect and dignity to strengthen the vibrancy of our community. Staff at Spence-Chapin enjoy a culture of excellence, inclusivity, compassion, flexibility, and support. Spence-Chapin offers a competitive benefits package that includes full health benefits, generous PTO and holiday schedule, HRA & FSA plans, life insurance, retirement plan with employer contribution, paid commuter benefits, maternity/paternity/adoption leave, and more. Being part of the Spence-Chapin team is being part of a legacy, which for more than 115 years has provided critical services to children, women, and families around the world. Key Performance • Field, manage, and promptly respond to incoming calls, emails, website inquiries, and website chat, providing information on home study, domestic, and international adoption, • Work closely with the program teams to ensure seamless transition of inquiries to appropriate staff members or other referral sources, • Assist with presenting adoption information in webinars and in-person information meetings, • Provide general administrative support, as needed, • Maintain database to ensure collection of information and follow up on prospective client inquiries, • Bachelor's degree or higher in social work or related human services, • 2-4 years of experience in the human/social services field, • Demonstrated experience in client services and interfacing with diverse populations, • Knowledge of adoption, foster care systems, and child welfare strongly preferred, • MS Office -Proficiency in Excel, Word, and PowerPoint, • Excellent organizational skills, ability to prioritize workload, administer, and resolve problems, • Strong problem-solving skills; excellent interpersonal skills, • Excellent verbal and written communication skills with the ability to communicate effectively in highly emotional situations, • Issue resolution skills with demonstrated ability to address immediate concerns, troubleshoot problems, and escalate complex issues as needed, • Ability to learn, retain, and deliver complex, technical information, • Attention to detail and ability to input accurate, detailed case notes and data entries, • Strong public engagement and client service skills fYLuCE0rOz

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and psycho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attend CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and pyscho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attends CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description Summary: Safe Horizon’s Anti-Trafficking Program (ATP) is one of the largest providers on the East Coast and one of the only providers in New York State offering comprehensive services to survivors of all types of human trafficking, including labor trafficking. Our program applies a multi-tiered approach to eradicating human trafficking. We provide intensive case management, supportive counseling and legal services to holistically meet the needs of trafficked persons. While recognizing that client services alone will not turn the tide on human trafficking, our Anti-Trafficking Program also offers community education, technical assistance, training and advocacy to foster systemic change. The Training and Outreach Manager is responsible for developing and implementing training programs, in coordination with ATP staff, with the primary goal of assisting grantees of the Department of Justice (DOJ), Office of Victims of Crime (OVC) Enhanced Collaborative Model to Combat Human Trafficking (ECM), in particular the Brooklyn Human Trafficking Task Force (BKHTTF), to improve community prevention of, and response to, the crimes of human trafficking, both sex and labor. The Training and Outreach Manager will continue to develop our existing training modules, outreach campaign and materials, in collaboration with Kings County District Attorney Office (KCDAO)’s BKHTTF Director. The Training and Outreach Manager, in conjunction with KCDAO staff, will conduct training and outreach activities in high-risk areas of NYC with the goal to increase awareness of human trafficking, and to increase trust between communities and law enforcement agents. This position will require travel within New York City, some limited travel out of state and some weekend and off hour work. The Training and Outreach Manager is also responsible for conducting a specific number of trainings/presentations and outreach efforts in compliance with the OVC-ECM grant from the Department of Justice. Responsibilities: • For Program and Client-Facing Staff: Learn and integrate ongoing training and education regarding a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • For Program and Supervisors Supporting Client-Facing Staff: Participate in ongoing training and education regarding applying a trauma-informed, client-centered approach, and using an anti-oppressive lens, in your work with clients. Coach and guide staff in their client practice that reflects these approaches., • Provide training to federal and state government agencies, federal and local law enforcement agents, community-based organizations, and any other identified organizations regarding prevention and response to human trafficking., • Coordinate, design and co-facilitate training curricula, outreach materials and activities/events, as well as other workshops on topics related to human trafficking, both sex and labor of all victims – men, women, minors, LGBTQ, and foreign nationals and U.S. citizens., • Enter information for monthly statistical reports related to the project into databases for grant reporting and prepare training/presentation narrative write-ups as part of grant reporting., • Continue to develop, supervise and manage all trainings/presentations and training protocols for BKHTTF and ATP., • Oversee fulfillment of all training/presentation activities and reporting requirements for the OVC grantee assistance contracts., • Provide professional development training opportunities for ATP social worker and legal staff, including collaborating with ATP team members on multidisciplinary anti-trafficking trainings, including internal Safe Horizon Need to Know trainings and external trainings for medical providers, legal providers and others, • Continue to develop and spearhead the Train the Trainers program for Voices of Hope, the ATP survivor leadership group comprised of current and former ATP clients, in collaboration with the VOH Liaison, and work closely with VOH members to train them in presenting the ATP Human Trafficking 101 curriculum to civil society partners, law enforcement and government agencies, • Actively participate in bi-weekly staff meetings with a small and dynamic team., • Attend bi-weekly supervision meetings with the Supervising Social Worker, attend monthly Voices of Hope meetings with the Administrative Coordinator/VOH Liaison, and monthly supervision meetings with the Associate Vice President overseeing the Anti-Trafficking Program, Immigration Law Project and Domestic Violence Law Project., • Perform other duties as assigned. Interacts with: • Staff from the Safe Horizon’s Anti-Trafficking Program, as well as Safe Horizon’s IT and Training Departments, • All ECM OVC grantees and external agencies and organizations related to the administration of the ECM-OVC grant, including KCDAO staff., • All external agencies and organizations working to assist survivors of human trafficking or working to combat trafficking in persons. Qualifications: • At least four years of professional experience developing and conducting diverse training, outreach and community organizing activities, preferably around trafficking, specifically trauma victims (for various audiences) with demonstrated results. Knowledge and Skills: Required: • Strong relationships with and/or knowledge of law enforcement agencies, community-based organizations, and victim services organizations serving and interacting with victims of trafficking., • Excellent verbal and written communications skills., • Knowledge and Experience of training curricula development; ability to integrate engaging training techniques for diverse audiences (e.g. federal grantees administering services programs for trafficking victims, government officials or potential clients) and update existing trainings and materials., • Dynamic public speaker and presenter with ability to engage diverse audiences., • Ability to work independently and as part of a team., • Ability to delegate tasks to staff you do not directly supervise in tandem with their direct supervisor to ensure consistency and manage workload., • Must be familiar with a range of social justice work, including the underlying social issues impacting trafficking victims., • Excellent cross-cultural skills., • Strong workshop design and facilitation skills, including the general public, social service providers, and other partners., • Strong networking and organizational skills; ability to work independently and maintain flexibility in working across multiple program sites., • Excellent interpersonal and organizational skills., • Comprehensive management, supervisory and leadership skills. Desirable: • Experience providing supervision., • Experience using a harm reduction philosophy in supervisory or direct service positions., • Experience providing direct service with victims of trauma., • A Bachelor’s Degree in related field (extensive (4+ years) experience in workshop design and facilitation may supersede educational requirement., • Proficient in Microsoft Office Suite, specifically PowerPoint and Microsoft Excel. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $29.39 - $34.89 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Health insurance, • Paid time off Responsibilities and Duties • Provide and maintain elevated standards of client support by phone and via email including but not limited to:, • Remote troubleshooting by requesting and sourcing information from a client or client representative., • Rebooting of client systems via multiple software platforms., • Managing escalated request and technical troubleshooting., • Handle technical remote troubleshooting in the following areas:, • Audio & Video Distribution Concepts and Equipment, • HDMI Baluns, • HDMI Matrix Switches, • Fiber Baluns, • Video over Network Distribution Equipment, • IR, RS-232 and Network Control protocols, • Networking, • VPN Connections, • Port Forwarding, • Crestron Control Systems, • Savant Control Systems, • MAC OS, • Create, update and close service tickets and service upgrade tickets within project software by:, • Maintain open dialogue with the client on troubleshooting progress., • Thoroughly document all troubleshooting steps taken., • If applicable, schedule onsite service visits with clients and communicate costs., • Actively maintain ticketing status in project software to ensure all clients are responded to promptly., • Complete ticket life cycle when issues are resolved., • Maintain and update recaps of onsite service calls prior and following dispatch of service technicians. Contact client to confirm expectations for resolved issues and to set up any return visits., • Coordinate with clients to accept payments for overdue or current service bills., • Work alongside client concierge to maintain and update VIP client list, customer folders, and company notes in project tracking software., • Maintain and update client information by:, • Altering point of contacts, • Updating contact information, • Updating any login credentials, • Track progress of equipment repairs and proceed to schedule re-installation of repaired/replaced units as applicable. Update service ticket with project information and status., • Review web resource tools to proactively identify client needs based on historical data, previous service calls, and current alerts., • Track and update client approval for product and labor via service tickets, take payments as applicable., • Coordinate with internal stakeholders action service tickets based on internal needs., • Confirm appointments, timeline for access and point of contact for service dispatch, provide notes in project software., • Provide service technician with accurate notes and documentation on the issue(s), state what has already been addressed and what is required on site., • Confirm appointments with clients prior to dispatching., • Assist with emergency client requests as needed, provide clients with reasonable expectations for repair., • Review and approve completed service orders for accounting team., • 3-5 years experience working within a customer service base environment with high end clientele., • Technical experience with remote troubleshooting AV and networking equipment, ideally in the home automation sector., • Working knowledge of Creston, Savant, Lutron control systems., • Professional phone edetate, strong written communication skills and ability to balance several communication platforms simultaneously. Call center experience strongly preferred., • High school diploma or equivalent required, bachelor's degree preferred., • Experience interacting with stakeholders at all levels; over communicator., • Demonstrated ability to self-motivate and follow-through., • Attention to detail, great organizational skills, the ability to meet tight deadlines, and to juggle multiple critical requests., • Ability to think both strategically and tactically and to drive execution. Should be equally comfortable with long term planning and day-to-day progress tracking and execution., • Proven track record of taking ownership and of delivering results in a fast-paced environment., • Have a solid grasp of customer success and ample experience developing client relationships, working with clients directly to find solutions., • Demonstrated desire for continuous learning and improvement., • Aptitude for working within multiple software platforms. Flexible work from home options available.

Job DescriptionDescription: The Christopher & Dana Reeve Foundation is dedicated to curing spinal cord injury by advancing innovative research, and improving quality of life for individuals and families impacted by paralysis. Today, we seek a full-time Bilingual Information Specialist (IS) Coordinator for the National Paralysis Resource Center (NPRC). This individual will provide information and referral services to people with paralysis, their families, and their caregivers. This position is responsible for using resources (for example, fact sheets, educational materials, and customized research) to answer client questions and help them navigate the complexities of paralysis. The coordinator will use approved tools and our client database to support timely responses, consistent documentation, and simple reporting that helps the team learn from its work. Position Snapshot As a translator, this position requires bilingual written and oral skills in English and Spanish, and fluency in both languages. Translation of English materials into Spanish is an ongoing responsibility, and interpretation support may be needed for public-facing communication. Language skills are applied to serve the public and program needs; English is the Foundation’s primary working language for internal operations. Additionally, the individual is responsible for performing job duties, interacting with the community and coworkers, and managing oneself in a manner consistent with, and in support of, the organization’s mission and core values. This position is primarily remote with standard hours of 9:00 a.m.–5:00 p.m. Occasional on-site presence at the Short Hills, NJ office may be requested (for example, team meetings, trainings, printing/filing, or other program needs). Advance notice will be provided whenever practicable. Job Responsibilities • Respond to inquiries via phone, email, chat, and mail; record complete, accurate data in the CRM., • Provide materials and guidance; compile and send information packets using approved templates and the knowledge base., • Contribute to the Foundation’s social media presence by posting and responding across current and emerging platforms (e.g., Facebook, Instagram, LinkedIn, X/Twitter, TikTok), coordinating with staff to ensure timely replies, accessible captions/alt text, and accuracy., • Use approved scheduling tools to plan and publish posts., • Apply approved templates to maintain consistency and accessibility., • Leverage approved chatbot/search assistants to locate resources and draft responses, per manager approval., • Moderate Nurse Linda and other webinars to support the speaker and promote NPRC services., • Perform literature searches to customize answers; forward new resources for inclusion in fact sheets and the knowledge base., • Participate in testing client-database features; follow data-entry standards that support simple dashboards and quality checks., • Translate news articles, blogs, fact sheets, booklets, and similar materials into Spanish; maintain basic terminology notes for consistency., • Translate and update Spanish-language and international fact sheets., • Exhibit at national conferences to promote and explain NPRC services., • Attend webinars and in-service sessions to expand knowledge in paralysis and disability fields., • Participate in the internal review committee for Quality-of-Life grant approvals., • Occasional travel to expos or conferences to work at an exhibit booth., • Travel two to four times per year by plane, train, or automobile, with some overnight stays., • Occasional travel to the Foundation’s Short Hills, NJ headquarters for meetings, trainings, or organization events (e.g., all-staff gatherings or events).Requirements:, • Two-year college degree required., • Successful completion of Bilingual proficiency assessment, • Ability to obtain and maintain accreditation as a Community Resource Specialist in Aging and Disability by InformUSA., • Successful completion of an internal three-month training program covering paralysis, secondary conditions, available resources, and use of the in-house database., • Excellent telephone etiquette; high comfort level communicating via phone., • Interest in assisting individuals living with paralysis, their families, and caregivers., • Empathy, compassion, and the ability to establish rapport quickly., • Organized, detail-oriented; able to multitask and prioritize cases., • Excellent verbal, written, and communication skills in both English and Spanish required., • Ability to translate from English to Spanish and vice versa, orally and in writing, required., • Ability to apply language skills to serve public and program needs (e.g., document translation and conversational interpretation), coordinating with staff or vendors for quality and consistency., • Intermediate level MS Office Suite skills., • Working knowledge of major social platforms (e.g., Facebook, Instagram, LinkedIn, X/Twitter, TikTok)., • Advanced data-entry skills with careful attention to CRM/client database accuracy., • Comfort using approved templates, a knowledge base, and search/chat assistants to improve speed and consistency; follow manager guidance for new features and workflows., • Familiarity with approved AI helpers (e.g., chatbot workflows, AI-aided search, summarization); willingness to learn features introduced with guardrails., • Four-year college degree preferred., • One to three years’ experience in a related field (such as nonprofit program services, health advocacy, community resources, or client support) preferred., • Direct personal or professional familiarity with the paralysis community or other disability-related fields is highly valued., • Experience using CRM dashboards or basic analytics; experience applying approved AI helpers in a service/helpdesk environment. Physical Demands/Office Environment This position is primarily a sedentary, remote role, but includes periodic physical activity. As noted, the role includes occasional travel to conferences and periodic on-site activity at the Foundation's headquarters. They will need to be able to lift up to 30 lbs. • During travel: The individual must be able to set up live events, including exhibit booths, presenter stages, and displays. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily, with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. The Foundation is committed to providing a work environment free of harassment and discrimination that supports individual dignity and respect.

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