Water Restoration Technician
27 days ago
Valley Stream
Job DescriptionBenefits: • Bonus based on performance, • Employee discounts, • Free uniforms, • Opportunity for advancement, • Paid time off Job Responsibilities • Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site., • Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor, • Completes assigned jobs according to company processes while maintaining quality control on each job, • Performs water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor, • Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor, • Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary, • Performs daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgency, • Responsible for making daily adjustments to the drying plan based on meter readings, • Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary, • Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff, • High school graduate or equivalent, • Experience in the restoration or construction industry not required but preferred, • Valid Drivers License and satisfactory driving record, • Good verbal and written and communication skills, • Good customer service skills, • Experience with using mobile software to enter data, • Can read and follow product label usage instructions, • Reports to work on time in a clean, complete uniform, • Must be able to prioritize activities and meet deadlines, • Certifications are not required but preferred:, • WTR Water Damage Restoration Technician, • Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects., • Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required., • Express or exchange ideas with others quickly, receive and act on detailed information given., • For safety reasons, respirators, which are used in certain situations, must be able to seal to your face, • Use visual acuity to perform detail-oriented activities