Sr. DevOps Engineer
hace 1 día
Old Greenwich
Job Description Job Overview: This on-site Sr. DevOps Engineer position will play a significant role in supporting our AWS cloud infrastructure, which is being used to support the development and deployment of a SaaS platform that helps companies manage their employee benefits billing process. The system itself has multiple major functions, including bill consolidation, reconciliation, and payments processing. The candidate will be part of a small team initially, responsible for the infrastructure implementation, day to day operations, solving technical problems of comprehensive scope and complexity, and maintaining the security posture required for the HITRUST CSF Certification. The position will also establish the cornerstone of our standards, procedures and documentation construction and maintenance for our enterprise. In addition, recognizing impediments to our organizational efficiency and proposing and implementing solutions will be value propositions that the successful candidate will be able to provide. There will also be elements of ITSM and IT support that this position will be responsible for in the areas of desktop support, local network administration, and Office365 support. Company Overview: Our goal is to lead a transformative shift in the employee benefits industry. We are committed to our mission of delivering unparalleled value to our customers by easing administrative challenges through cutting-edge technology. When we do our jobs well, those who cannot afford the benefits they need can now get them, and those who can afford them get better value for every dollar they spend on benefits. Our vision is the seamless and precise management of employee benefit administration, underpinned by our fundamental values: • Act with Integrity: We demonstrate courage and character to always do what is right., • Pursue Excellence: We focus our knowledge, experience and expertise to create extraordinary value for our customers., • Share Success: We are one team, leveraging each other’s expertise to succeed together. We understand we can achieve more together than as individuals., • Customer Focus: Relationships are the foundation of our success. We will bring empathy, passion and professionalism to the relationship., • Commit and Deliver: We are accountable to our clients and each other to deliver what we promise, take ownership of our obligations and learn from our mistakes., • No Swearing nor Gossiping: We do not accept that these traits build trust and respect within our organization or with our customers and partners., • Embrace Growth: We pursue continuous improvement, adapting with purpose to drive rapid growth and lasting value., • Self-Employed Mentality: We all care and take responsibility as if we were owners., • Team: We are team members, not employees. Required Experience & Qualifications: · Cloud Architecture & Lifecycle Management • Managing AWS databases and security configurations in accordance with best practices and HITRUST/NIST controls, • Manage and keep secure according to best security practices, all remote desktop hosts in AWS EC2, • Own application reliability for a multi-tenant SaaS running on Elastic Beanstalk (.NET ALB) with CloudFront-hosted Angular front-end and RDS for SQL Server., • SLOs defined and socialized (error budgets in place) for API and UI., • API p95/p99 latency (per key endpoints/tenants), request success rate, 5xx and timeouts., • Front-end: page load p75/p95 (TTFB, LCP), SPA route-change latency, CloudFront 5xx., • Database: RDS failover time, backup success rate, transaction rollback/timeout rate, deadlocks per minute., • Autoscaling policies tuned for EB based on latency/5xx/queue-backlog (not only CPU)., • Scale on ALB target response time, request count per target, 5xx rate, and p95 latency., • Stream EB logs/metrics and app logs to centralized observability with trace-id correlation., • Unified dashboards/alerts for API, UI, and DB with paging policies and runbooks for the top 10 failure modes., • Hands-on Elastic Beanstalk for Windows/.NET: health reporting, deployment policies, scaling triggers, platform updates., • SRE practices: SLI/SLO/error budgets, incident command, postmortems, and reliability runbooks., • Observability: distributed tracing + metrics + logs (end-to-end); ability to build p95/p99 and 5xx-based alerting., • Define, implement, and continuously improve SLIs/SLOs tied to user experience, not just host metrics., • Active participation in deployments per our SLA, • Support the development team in AWS and with end-user support tickets, • Managing on and offboarding of new users in AWS, • Manage daily remote IT Support tickets in a timely manner, • Actively participate in the CSIRT, • Responsible for the wireless network, • Perform audit of all laptop configurations for security and compliance, • Conduct assessment on all applications used by the company and produce a report to CISO every 60 days of users and permissions for approval, • Work in tandem with Infrastructure team (on-site) to execute annual BCDR exercise, • Responsible for ensuring approved registry is updated and requests for new applications/software are reviewed through vendor management SOPs, • Assist with new client vendor questionnaires, • Work (on-site) for the migration off of GoDaddy, • Play active role in reviewing and updating compliance SOPs/policies, • Assist infrastructure team with documenting and evaluating the monthly results of vulnerability scans, • Play a key role in security audits and documentation/evidence preparation and requests, • Assisting with company-wide Lunch & Learns to provide team members updates to security changes and considerations, • Cross-train with other members of the infrastructure team, • AWS Certification (SysOps Administrator, Solutions Architect) recommended but not required, • Experience with Infrastructure as code, utilizing AWS Cloud Formation to automate infrastructure provisioning and deployment, • Experience with monitoring AWS billing and develop cost optimization strategies, • Experience with HITRUST CSF Certification, • Experience and solid capability to work in a remote environment (high collaboration over Teams and Zoom, etc.), as well as in a traditional office setting, • Medical/Dental/Vision/Life, • LTD, STD, and 401(k), • Employee Paid HSA for HDHP, • Generous Paid Time Off Policy, • Free Healthy Snacks, Office Meals, and Refreshments, • Onsite Gym Affirmative Action / Equal Opportunity Employer: AdminaHealth does not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where AdminaHealth does business. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Company DescriptionAdminaHealth® was founded on a disruptive idea: deliver the most complete cloud-based invoice consolidation, reconciliation, and payment management solution to the benefits industry. With a single software system, AdminaHealth provides unique operational, reporting, and billing solutions specifically targeted to the Broker, TPA, Captive, Association, and Carrier industries. Our Mission: We simplify insurance benefit administration with innovative technology complemented by expert support, empowering customers to enjoy greater value and administrative ease. Our Vision: A future where insurance administration is seamless and reliable, delivering exceptional value that betters lives and strengthens trust for a more connected and flourishing future.AdminaHealth® was founded on a disruptive idea: deliver the most complete cloud-based invoice consolidation, reconciliation, and payment management solution to the benefits industry. With a single software system, AdminaHealth provides unique operational, reporting, and billing solutions specifically targeted to the Broker, TPA, Captive, Association, and Carrier industries.\r\n\r\nOur Mission: We simplify insurance benefit administration with innovative technology complemented by expert support, empowering customers to enjoy greater value and administrative ease.\r\n\r\nOur Vision: A future where insurance administration is seamless and reliable, delivering exceptional value that betters lives and strengthens trust for a more connected and flourishing future.