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MassMutual’s AI Platform Engineering team is seeking an impact-driven Engineering professional to lead and grow the team that builds the infrastructure powering AI development across the company. You will own the people leadership, hiring, and day-to-day execution of the AI Platform team, partnering closely with technical leadership to translate roadmap priorities into delivery while building a high-performing, high-trust engineering culture. This is a unique opportunity to lead a team at the center of how MassMutual builds and operates the platform powering its AI initiatives. The team operates at the intersection of cloud infrastructure, AI/ML systems, and developer experience—delivering foundational capabilities that shape how the entire organization builds and deploys AI. As the engineering director, you will partner closely with the AI engineering, product, and cloud engineering teams across the enterprise, and you will invest in your team’s growth through a culture of peer learning, candid feedback, and shared technical standards. This team is defined by a shared commitment to engineering excellence, clear documentation, and the kind of people leadership that helps engineers do their best work. • Own the people leadership of the AI Platform development team—hiring, onboarding, performance management, and career development—for a team of AI platform engineers., • Drive execution against the AI platform roadmap—partner with key stakeholders to break strategic priorities into achievable sprints and milestones and hold the team accountable to delivery., • Stay technical enough to lead—participate in architecture discussions and design reviews for systems like agent runtime infrastructure, tool/plugin registries, memory and context management layers, and agent observability pipelines, even when you're not writing production code day to day., • Champion engineering excellence: set and uphold standards for code quality, reliability, on-call practices, and operational maturity across the platform., • Manage up and out: provide clear, honest reporting on team progress, risks, and resourcing needs, and communicate technical trade-offs to senior stakeholders., • Be the primary advocate for your team’s wellbeing and growth—removing blockers, building a high-trust culture, and raising the team’s technical craft through design reviews and documentation habits., • 3+ years of experience as a people manager of software, platform, or infrastructure engineers, plus 5+ years of overall software engineering experience., • Demonstrated track record of hiring, coaching, and retaining strong engineers, with experience leading teams through ambiguous, fast-moving priorities., • Working knowledge of cloud-native architecture: Kubernetes, managed cloud services, networking, and multi-tenancy patterns across AWS, GCP, or Azure, sufficient to engage credibly in technical discussions., • Proven ability to lead a team through complex, multi-month platform initiatives—driven from whiteboard to production, managing ambiguity and risk throughout., • Exposure to AI/ML infrastructure: model serving, inference pipelines, agentic solution or LLM integration patterns., • Experience setting and upholding engineering standards (code quality, on-call practices, operational excellence) across a team., • Strong communication skills: able to translate between technical depth and business priorities for different audiences, with clear written documentation habits., • Bachelors degree in a computer science, engineering or similar discipline., • Must be able to work in the US without sponsorship now or in the future., • Experience leading a team that built an internal developer platform (IDP) from scratch, with a product mindset that obsesses over internal developer experience., • Familiarity with AI safety, model evaluation, and governance frameworks., • Ability to lead with both people and technical credibility—influencing design decisions, driving alignment, and raising quality bar across the team., • Open-source contributions to platform or ML infrastructure tooling., • Comfort with ambiguity: energized by undefined problem spaces, with a habit of building clarity and shared context where there isn’t any., • Advanced educational degree preferred., • Regular meetings with the AI Platform Engineering team, • Focused one-on-one meetings with your manager, • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups, • Access to learning content on Degreed and other informational platforms, • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits #LI-MC1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

Our client's Content Compliance team sits within their global Trust & Safety organization. They focus on meeting regulatory requirements, enforcing against illegal items, and making sure the items sold on their ecommerce platform don't lead to physical harm. This role is based in our Brooklyn, NY headquarters on a hybrid schedule. \n \n Our client is looking for a Policy Enforcement Manager to drive enforcement consistency, help their team stay ahead of emerging risks, and work alongside key stakeholders to keep their team operationally ready for launches, policy rollouts, and enforcement developments. \n \n What You'll Do \n\n • Own policy enforcement and operations. Develop deep expertise in our policies and protocols, execute enforcement on complex queue workflows, and implement changes when policies, taxonomy, or workflows change.\n, • Drive consistency and quality. Identify and close gaps in how policy is applied, and apply established guidance to make sound, consistent calls on gray-area decisions.\n, • Own appeals and customer concerns. Take point on high-priority cases and seller escalations, coordinate with Legal, Comms, and Brand, and rotate on-call to resolve critical events.\n, • Keep a tight loop with partners. Surface trends from enforcement and seller outcomes to Policy, Product, and Engineering to inform policy refinements and tooling improvements.\n, • Surface risks and shape solutions. Spot emerging abuse trends early, contribute to data-informed analyses and post-mortems, and flag findings with actionable recommendations.\n, • Lead a strategic business area. Own one or more focus areas within our Ops vertical, with emphasis on enforcement consistency and process improvement.\n\n \n We are looking for someone who is both analytical and human-centered, comfortable making hard calls in ambiguous situations. You'll be a strong fit if you: \n\n • Bring 5+ years of experience in Trust & Safety, policy enforcement, compliance, or risk at a technology or marketplace company\n, • Have a track record of owning seller or user-facing programs, with a genuine instinct for clear, fair communication\n, • Can drive consistency and quality across enforcement operations, building frameworks, not just making individual calls\n, • Are skilled at managing cross-functional projects and maintaining feedback loops across Policy, Legal, Product, and Comms\n, • Bring excellent influencing and communication skills, and can build relationships remotely and across geographies\n, • Have experience handling user problems and high-stakes situations with sound judgment under pressure\n\n \n Bonus Points If You Have: \n\n • Experience designing or improving seller communications, education programs, or appeals workflows\n, • Proficiency in SQL or other data querying tools\n, • Hands-on experience with Trust & Safety tooling and platforms\n, • Familiarity with legal or regulatory frameworks relevant to marketplace or platform compliance\n\n

Title: Senior Product Manager- SaaS (Info Security) \n Location: New York City, NY (Hybrid role 2-3 days onsite) \n Hybrid Role (2-3 days in office) \n Duration: 6 Months+ \n Client :- Creative Artist Agency (CAA) \n Pay rate $75 to $80 Per hr on W2 \n \n Summary \n This is a SaaS product management position with a security dimension, working within the Information Risk Management (IRM) function and partnering closely with the internal IT department. The position's core focus is to own the end-to-end lifecycle of the organization's SaaS portfolio — from discovery, evaluation and onboarding through adoption, optimization, renewal and retirement. The successful candidate will collaborate with business stakeholders, and vendors, translating business needs into product requirements and ensuring the portfolio delivers measurable value while meeting CAA's policy and compliance requirements. \n \n We are looking for candidates who have a passion for partnering with business teams in managing SaaS software products and who can pair that with sound judgment around security and third-party risk. You will lead SaaS product discovery, prioritize competing demands and drive adoption across a highly collaborative organization, while ensuring the SaaS solutions we bring in are evaluated and integrated securely. The environment is fast-paced and commonly on the leading edge of technology, including early adoption of various cloud and SaaS services along with the challenges of integrating those services into our business and security practices. \n \n Responsibilities \n\n • Own the full lifecycle of SaaS products — from intake and evaluation through onboarding, adoption, optimization, renewal and retirement.\n, • Serve as the product owner and primary point of contact for key SaaS platforms, gathering and prioritizing requirements from business stakeholders and translating them into clear backlogs.\n, • Partner with business groups to review workflows and identify opportunities where SaaS products can improve productivity, drive efficiencies and support business objectives.\n, • Manage vendor relationships as a product partner — tracking product roadmaps, evaluating new features and releases, coordinating enhancement requests, and monitoring for renewals, consolidation and savings opportunities.\n, • Drive adoption and change management for SaaS products, developing enablement materials, coordinating rollouts, and measuring usage and value realization through product metrics and dashboards.\n, • Coordinate, across service owners, the implementation of core product and security integrations (SSO, Event Logs, Secrets, Alerting, Threat Model and Backup/Recovery) with applications developed in-house and externally/SaaS hosted environments.\n, • As a secondary responsibility, support the Technology Third-Party Risk Management (TPRM) program, conducting vendor, product and application security assessments and partnering with system owners to integrate security early in the product lifecycle.\n, • Participate in risk reviews of the IT control framework (NIST CSF, CIS, ITIL, ISO 27001, etc.) and ensure identified security considerations are implemented and solutions are configured securely.\n, • Coordinate with IRM leadership to develop and deliver key product and security metrics, ensuring both product value and the measurable effectiveness of CAA's technical controls.\n\n \n Required Capabilities \n\n • A minimum of 3-4 years of experience in product management, SaaS/software product ownership, or technology program management.\n, • Demonstrated experience managing the lifecycle of enterprise SaaS products — evaluation, onboarding, adoption, renewal and retirement.\n, • Strong stakeholder-management skills, with the ability to gather, prioritize and translate business requirements into product roadmaps and backlogs.\n, • Experience managing vendor relationships and negotiating/tracking product roadmaps, releases, renewals and enhancements.\n, • A Bachelor's or Master's Degree in a relevant field of work.\n, • A minimum of 2 years' experience in cybersecurity, third-party risk management or a closely related security discipline (secondary focus).\n, • Strong analytical skills in conducting due diligence to identify, assess and prioritize vendor and product risks.\n, • Familiarity with information security frameworks (NIST, ISO 27001), data privacy regulations (GDPR, CCPA), and information security certifications/attestations (SOC, ISO, PCIDSS, FedRAMP).\n, • Experience using product and security analytics tooling to produce operational metrics and dashboards.\n, • A strong understanding of the fundamental operations of servers, operating systems, cloud applications, SaaS platforms and infrastructure.\n\n \n Desired Skills \n\n • Core skills in SaaS product management, product ownership, and technology lifecycle management, complemented by cybersecurity and Third-Party Risk Management fundamentals.\n, • Familiarity with product management and collaboration tooling (e.g. JIRA, Confluence, roadmap/backlog tools) and with SaaS management or SaaS spend/optimization platforms.\n, • Familiarity with Third-Party Risk Management tools/processes such as OneTrust, SIG or similar GRC platforms.\n, • Experience with Azure and AWS Cloud environments and familiarity with core Cloud and SaaS services and architecture.\n, • Familiarity with core security concepts of Single Sign-on (e.g. PingFed, Okta, SAML), Identity and Access Administration (Active Directory, Azure AD, AWS IAM) and Event Management (Splunk).\n, • Expert skills in using the Microsoft Office suite and JIRA.\n\n \n If you're interested in above role lease send me your updated resume to chakravarthi.savalam@ispace.com \n

Job DescriptionWhat you'll be part of Garner is on a mission to transform the U.S. healthcare system — and we're the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare "win win" — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. Who we want This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As a Consultant Relations VP, you'll be embedded in the Strategic Alliances team and report directly to the Vice President of Consultant Relations. As VP of Consultant Relations, you'll own Garner's most strategic relationships with the largest national broker and consulting firms and set how Garner shows up with advisors. You'll be a known, trusted name to practice leaders across the industry, define the business-development plan for a national portfolio, and be accountable for turning those relationships into closed distribution at scale. It's a role for someone with an existing rolodex who is seen as an educator and thought partner in the space. What you will do • Own Garner's relationships with the largest, most complex national broker and consulting firms, becoming the trusted, go-to name for practice leaders and SMEs and setting how Garner shows up with top distributors., • Define and drive the business-development plan for a national portfolio, consistently converting consultant relationships into closed distribution and firm-level data-licensing deals., • Orchestrate cross-functional resources at scale — Sales, Product, Marketing, Client Success, Operations — behind the biggest partnerships, and channel consultant insight into Garner's go-to-market strategy., • Design the data-driven approach for the whole portfolio — contracting targets, timing, and closure rates — and use it to steer where the team invests., • Bring deep, current expertise across the major firms and the broader benefits ecosystem, reframing Garner's value to each firm's priorities as a credible educator and thought partner in the market.What we're looking for, • 8+ years in employee-benefits consulting / broker or channel-alliances roles with national-firm scope, and an existing senior rolodex across the major firms — you build and own trusted relationships end-to-end and set how Garner shows up with top distributors., • You operate with data rigor at portfolio scale: you design the goals, metrics, and tooling that track contracting targets, timing, and closure rates and steer where to invest., • You know the benefits-consulting and broker landscape cold — deep, current expertise across the major firms and the broader ecosystem — and are seen as an educator and thought partner to sophisticated buyers., • You orchestrate cross-functional resources at scale (Sales, Product, Marketing, Client Success, Ops) behind the biggest partnerships and channel partner insight into go-to-market strategy., • You drive national business development — targeting the right firms, generating and advancing pipeline across the portfolio, and closing distribution with little hand-holding, accountable for the number., • You influence at the executive level, synthesizing a market point of view and securing buy-in from senior external and internal leaders for cross-functional bets., • You bring hunger and a roll-up-your-sleeves bias at scale in a fast-moving environment, operating with accountability and authentic feedback., • A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team's metrics.What you'll get here You'll work on problems that matter, at a company working to change healthcare at scale. You'll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you'll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It's demanding by design. You'll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Compensation Transparency: The total salary range for this position (inclusive of base and bonus) is $350,000 - $430,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com. Equal Employment Opportunity:Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com.

Job title: IT Business Analyst ( Compliance Risk System Implementation & GRC) \n Job Location: New York, new York \n Job Type: Contract W-2 \n Familiarity with : regulatory inventory, obligation management, GRC compliance risk management \n \n Job Summary: \n We are seeking a skilled and detail-oriented IT Business Analyst (IT BA) to support a Compliance Department project. In this role, you will act as the vital bridge between our business stakeholders and our technical teams within CIB Americas and Head Office in Paris, and external vendors. This role will support the selection, internal approval, implementation, and testing of a vendor regulatory technology solution intended to enhance the management of Laws, Rules and Regulations (“LRR”), regulatory inventory workflows, and related compliance risk management processes. The responsibilities will involve supporting internal IT governance and approval processes, coordinating implementation activities, and assisting with user acceptance testing (“UAT”), data migration, and process design. The ideal candidate is a natural problem-solver with excellent communication skills, a strong understanding of software implementation and the ability to manage multiple priorities. \n \n Key Responsibilities: \n \n Tool Implementation Support: \n \n Support the gap analysis between vendor standard features and user needs and managing vendor deliverables. \n Support the implementation of the selected vendor solution, including coordination of configuration, integration, testing, deployment, and post-go-live activities. \n Support the implementation of user roles in the selected vendor solution, including definition and validation of user roles, access requirements, workflow steps, approval paths. \n Support the setup of data connectivity between internal IT repositories and the selected vendor solution, including data integration planning, data mapping, validation of integrated data, and coordination of business input required for implementation. \n Maintain documentation of requirements, decisions, dependencies, assumptions, and open items throughout the project lifecycle. \n Support UAT planning and execution, including drafting test cases and user acceptance criteria, coordinating participation in UAT, tracking defects and issues, and supporting retesting and validation of fixes. \n Coordinate with external vendor and internal IT teams on implementation activities. \n Support change management efforts, including drafting user guides, conducting training sessions, and providing post-go-live support to Compliance end-users. \n \n Process Mapping: \n \n Map current-state ("As-Is") and future-state ("To-Be") business processes, identifying bottlenecks and opportunities for optimization. \n Support preparation of documentation required for internal IT governance processes, including architecture, security, AI, and other governance reviews. \n \n Stakeholder Management: \n \n Support the Project Manager (PM) as liaison between the business and tech teams, managing expectations and ensuring alignment on project timeline and deliverables. \n \n Coordination: \n \n Support shepherding the sought tooling solution through internal approval processes with various IT departments. \n Coordinate across local IT teams, Head Office IT teams, Compliance, and vendor to support timely completion of questionnaires, presentations, diagrams, and other related documentation required for internal IT committee submissions. \n Track dependencies, approvals, and follow-up actions in coordination with the PM. \n \n \n Required Qualifications & Skills: \n \n Bachelor's degree \n Skills: n Computer Science, Information Technology, Business Administration, or a related field (or equivalent practical experience). \n 5+ years of experience as an IT Business Analyst, Systems Analyst, or in a similar technical-adjacent role. \n Strong analytical, problem-solving, and critical-thinking skills. \n Outstanding written and verbal communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. \n Understanding of AI terminology and processes \n Experience supporting SaaS implementation projects, including requirements gathering, testing, and coordination across Compliance and IT teams. \n Strong ability to document business processes, functional requirements, and technical requirements. \n Experience supporting UAT planning, test case development, defect tracking, and validation. \n Familiarity with integration concepts, user access / role design, and software delivery lifecycle activities. \n Comfort working in a regulated environment with formal governance, approval, and documentation requirements. \n Fluency in French a plus. \n \n \n Preferred Qualifications & Skills: \n \n Understanding of third-party risk management IT due diligence \n Experience with supporting implementation of RegTech tools (e.g. Archer) \n Experience building API specifications and supporting API / integration-related projects \n Familiarity with regulatory inventory, obligation management, GRC, and compliance risk management \n

ATG is looking for two data scientists and/or business intelligence developers working on cutting-edge systems in Blackstone's hedge fund group. Most of the developers are on-site at the Blackstone offices in New York, working alongside the business users. \n \n The position is through ATG Financial Technologies. ATG provides full-time on-site developers and other technology consultants for Blackstone's Multi-Asset Investing (BXMA) division at the Park Avenue headquarters. BXMA has the largest fund-of-hedge-funds program in the world and direct-trading hedge funds as well. ATG has provided consultants to Blackstone for 25 years to help them build their industry-leading customized solutions. BXMA Data Science team provides in-depth data analysis and reporting for the BXMA investment teams. \n \n Blackstone is the world’s largest alternative asset manager. They seek to create positive economic impact and long-term value for their investors, the companies they invest in, and the communities in which they work. They do this by using extraordinary people and flexible capital to help companies solve problems. Their $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. \n \n BXMA Data Science is responsible for developing analytical tools that support their alternative asset management operations. You will also play a key role in advancing the firm's data platform, driving Blackstone's transformation through cutting-edge technology solutions. Collaborating with a diverse team of technologists and product managers, you will ensure the delivery of high-quality code that adds significant business value. Your responsibilities will encompass creating solutions for recurring deal diligence and automations to streamline the review and analysis of the current portfolio. \n \n Responsibilities: \n\n • Develop and maintain analytical software solutions using Python and SQL, ensuring code quality, scalability, reliability, and security.\n, • Use code deployment best practices, including the use of change control (e.g., Git), CI/CD tooling (e.g., Jenkins), and cloud deployment technologies (e.g. Terraform).\n, • Onboard new business-critical data sets and integrate them into the firmwide Blackstone data platform.\n, • Generate analysis, data visualizations, and automated reporting to drive business initiatives.\n, • Promote and cultivate a culture of data analytics, science, and AI within the firm, including leading talks and training sessions for both technology and business teams.\n, • Conduct business analysis with various teams across the firm, focusing on our Multi Asset Investing business to drive efficient underwriting, asset, and portfolio management. This will also involve coordinating with a broader technology organization comprising product owners, application developers, and UX designers.\n, • Lead multiple projects, and collaborate effectively with other technology teams.\n\n \n Qualifications: \n\n • 2+ years in a data analysis, data science or engineering role, with fluency in Python and SQL for interacting with data and data warehouses.\n, • Experience working within a technology team for a financial firm, with a preference for alternative asset management and/or real estate.\n, • Advanced analytical skills, including statistical analysis and data modeling techniques.\n, • Experience with data governance, data quality, and data integration best practices.\n, • Proficiency in developing within proper software development lifecycle tools, such as version control, CI/CD tools, and cloud deployment technologies.\n, • Skilled in using Business Intelligence tools such as Tableau.\n, • Strong communication skills, both verbal and written, including the ability to communicate to both business and technical coworkers, and to author documentation appropriate for the user community, development teams, and upper management.\n, • Ability to clearly define project scope and manage and communicate scope changes.\n, • Ability to manage multiple priorities and raise issues in a timely and productive fashion.\n, • Bachelor’s or Master’s degree in Computer Science, Engineering, Finance, or Economics.\n\n \n The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. \n \n\n • Must be willing to take a python coding test\n

Please apply here - https://findautumn.com/careers/founding-customer-success-operations-lead \n \n About Autumn \n \n Autumn is building the AI operating system for independent hotels. \n \n Hotels are still run on an extraordinary patchwork of legacy software, agencies, spreadsheets, and manual workflows. Pricing lives in one system. Marketing in another. Guest data somewhere else. Critical decisions are still made manually across teams and vendors that rarely speak to one another. \n \n We are building one AI native platform that brings this work together and increasingly does it for the hotel. We are starting with the workflows closest to revenue, including digital marketing, and expanding from there into the broader hotel operating stack. The opportunity is enormous. Independent hotels represent a massive, underserved market, and the software they rely on is decades behind what modern businesses expect. \n \n Autumn recently raised the largest seed round in hotel tech history, led by Bessemer. We are building a small, exceptional team in person from our waterfront office in Williamsburg. We are solving a real hair on fire problem, closing 85% of the calls we schedule with cold outbound emails! \n \n We are now hiring our Founding Customer Success & Operations Lead to build the function that owns every customer from the moment they sign. For the right person, this can grow into leadership of Customer Success and Customer Operations at Autumn. \n \n \n The Role \n You will own everything that happens after a hotel says yes. \n That starts with getting the property live quickly and correctly. It continues with making sure the customer sees value, understands performance, stays with Autumn, and expands over time. \n Today, that means being both an operator and a builder. \n \n You will personally onboard hotels. You will get into the tracking stack when something does not look right. You will speak directly with hotel owners and general managers. You will spot an account at risk before they tell us. And you will turn everything you learn into systems that allow Autumn to serve hundreds and eventually thousands of hotels exceptionally well. \n \n There are three major parts to the role. \n 1. Implementation: Own the journey from signed contract to live customer. \n 1. Customer Success: Own the relationship once the hotel is live. Help owners and GMs understand what Autumn is doing, what is working, where opportunities exist, and what needs to change. Own retention, expansion, and customer trust. \n 1. Build the machine: Today, many of these workflows still depend on judgment, founder context, and manual intervention. Your job is to turn them into a scalable operating system. \n This is a true player builder role. For a while, you will do the work yourself. Depending on your trajectory you will hire the team, train them on the systems you built, and increasingly lead the function. \n \n What You'll Own \n\n • Own every customer from AE handoff through onboarding, launch, retention, and expansion\n, • Get new hotels live quickly, with accurate conversion tracking and attribution\n, • Troubleshoot tracking and implementation problems across booking engines, analytics tools, PMSs, and other hotel systems\n, • Develop a repeatable path from signature to first attributed booking\n, • Build trusted relationships with hotel owners and general managers\n, • Run performance conversations that are clear, credible, and commercially sharp\n, • Own retention and understand exactly why customers stay, expand, become at risk, or churn\n, • Identify at risk accounts before the customer raises their hand\n, • Build onboarding standards, implementation runbooks, account health scoring, communication cadences, and escalation processes\n, • Decide what deserves human attention and what should be automated\n, • Use AI aggressively to automate reporting, monitoring, follow up, customer analysis, and your own operational work\n, • Turn recurring customer feedback into structured Product and Engineering input\n, • Build the customer operations dashboard and metrics we use to run the business\n, • Hire and eventually lead the Customer Success and Implementation team\n\n \n \n Who Will Be Exceptional Here \n\n • You've owned a high-volume SMB book. You've managed many customers at once and owned outcomes (retention, activation, expansion, revenue). You know how to build leverage instead of treating every account the same.\n, • You're technically curious. You don't need to code, but you're comfortable in tools like Google Tag Manager and analytics — verifying events, reconciling numbers, and debugging issues before escalating.\n, • You're a systems operator. You spot repeat problems and turn them into documented, measurable, teachable processes. You like adding structure where little exists.\n, • Customers trust you. You build real relationships with owner-operators while staying commercially sharp. You can deliver hard messages clearly and leave the relationship stronger.\n, • You use AI as leverage. AI is already part of your workflow — analysis, automation, drafts, investigations, and follow-ups. You're excited to build a modern CS/ops function where humans + AI split the work intentionally.\n, • You have exceptional judgment. You know what merits a call, what should be automated, and what needs no action.\n, • You take extreme ownership. You proactively surface risk, follow through to outcomes, and operate with high reliability, detail, and autonomy.\n\n \n \n This Role Is Probably Not For You If \n\n • You want to inherit a mature Customer Success organization with established playbooks\n, • You primarily want to manage people rather than personally do the work\n, • You prefer a small portfolio of large enterprise accounts\n, • You think technical implementation should always be handed to Engineering\n, • You measure success by meetings held or tickets closed rather than customer outcomes\n, • You want a strategy role removed from the day to day details\n, • You are uncomfortable with the pace and ambiguity of an early stage company\n\n \n Especially Relevant Backgrounds \n There is no single perfect background for this role. We would be particularly excited by people who have worked in: \n\n • High volume SMB Customer Success or Account Management\n, • Performance marketing agencies where you owned both the client relationship and tracking or implementation\n, • Hospitality technology\n, • Hotel revenue management, distribution, ecommerce, or direct booking\n, • Booking engines, PMSs, channel managers, or other hotel software\n, • Early stage startups where you helped build a function from zero to one\n, • Customer facing roles serving small business owners or owner operators\n\n \n Hands on experience with analytics, Google Tag Manager, conversion tracking, attribution, or similar tooling is a major plus. \n Hospitality experience is a major plus, particularly with independent hotels. \n Spanish fluency is also a strong plus. \n \n \n Why This Role Is Unusual \n Most Customer Success jobs ask you to operate someone else's system. This role asks you to invent ours. \n You will join early enough to decide how Autumn onboards customers, how we measure customer health, how our humans and AI divide the work, how we identify churn risk, what gets automated, what reaches Product, and eventually what the entire Customer organization looks like. \n If you are exceptional, the scope should expand quickly. \n The goal is not for you to remain the person manually onboarding every hotel. \n The goal is for you to build a function that can serve an enormous customer base, then lead the team that runs it. \n \n \n What We Offer \n\n • Competitive cash compensation plus meaningful equity\n, • Significant ownership from day one\n, • The opportunity to build a major function from the ground up\n, • A path to lead Customer Success and Customer Operations as Autumn scales\n, • A front row seat building an AI native vertical software company in a massive industry\n, • Top tier medical, dental, and vision insurance\n, • Lunch and fitness stipend\n, • A beautiful private office on the Williamsburg waterfront\n, • A small team where exceptional people have unusually large scope and influence\n\n \n \n Compensation & Benefits \n\n • $130K to $180K\n, • Equity\n, • Top tier medical, dental, and vision coverage\n, • Lunch and fitness stipend\n, • Beautiful private waterfront office in Williamsburg\n, • Five days a week in person with a small, highly ambitious team\n\n \n If you are the person who fixes the problem instead of forwarding it, who turns recurring chaos into a system, and who wants to build the customer organization rather than inherit one, we would love to meet you. \n \n Location \n This role is five days a week in person in Williamsburg, New York City. We believe the earliest stages of building a company are better done together.

We are recruiting an experienced CNC Swiss Machinist / CNC Shop Manager for a growing precision machining company. \n \n This is a highly hands-on shop-floor leadership position for someone who can combine CNC Swiss machining expertise with day-to-day production leadership. The successful candidate will spend the majority of the day in the shop, working directly with machines and employees—not managing operations from an office. \n \n We are particularly interested in an experienced Swiss machinist, lead machinist, shop foreman, manufacturing supervisor, or shop manager who is comfortable setting up and operating equipment, troubleshooting machining issues, and keeping a high-mix production environment moving. \n \n CNC programming capability is highly desired. \n \n What You’ll Do: \n\n • Lead day-to-day machine shop operations while remaining actively involved on the production floor\n, • Set up and operate CNC Swiss screw machines to support production requirements\n, • Review drawings, specifications, tolerances, and job requirements before production\n, • Coordinate daily production schedules, machine assignments, manpower, materials, and job priorities\n, • Support frequent setups, short production runs, custom work, rush jobs, and changing customer requirements\n, • Troubleshoot machining, tooling, setup, quality, and production issues\n, • Program or modify CNC programs when needed, depending on experience\n, • Work with tooling, speeds and feeds, workholding, and machining processes to improve performance\n, • Perform and support first-article and in-process inspection using precision measuring equipment\n, • Ensure finished components meet print, tolerance, and quality requirements\n, • Monitor machine utilization, setup and cycle times, labor efficiency, scrap, rework, and overall shop productivity\n, • Identify bottlenecks and adjust production priorities to keep work flowing\n, • Coordinate preventive maintenance and equipment repairs to minimize downtime\n, • Train, develop, and provide day-to-day direction to machinists, operators, and other shop employees\n, • Drive improvements in setup time, cycle time, quality, throughput, and overall manufacturing efficiency\n\n \n Preferred Background: \n\n • Strong hands-on experience with CNC Swiss screw machining\n, • Experience setting up and operating Swiss-style CNC equipment\n, • Ability to program CNC equipment is highly desired\n, • Experience with CAM-based and CNC Swiss machining environments\n, • Strong understanding of CNC machine tools, Swiss machining processes, tooling, workholding, feeds and speeds, and machine setup\n, • Ability to read and interpret engineering drawings, GD&T, dimensions, tolerances, and manufacturing specifications\n, • Skilled with micrometers, gauges, and other precision inspection and measuring equipment\n, • Experience troubleshooting machining problems and refining setups and processes\n, • Background in a high-mix, low-volume or job-shop manufacturing environment with frequent setups is strongly preferred\n, • Previous experience as a Lead Machinist, Shop Foreman, Manufacturing Supervisor, Production Manager, or hands-on Shop Manager is beneficial\n, • Experience scheduling and prioritizing multiple jobs across machines and production resources\n, • Understanding of estimated versus actual machining hours, production efficiency, scrap, and job costs\n, • Experience machining small-diameter precision components is valuable\n, • Plastics machining experience is preferred but not required\n, • Strong shop-floor leadership and the ability to work directly alongside the production team\n\n \n Compensation & Benefits: \n\n • $80,000–$140,000 base salary, based on experience and technical capabilities\n, • Medical benefits\n, • 401(k) with employer matching\n, • Paid time off and company holidays\n, • Discretionary bonus opportunity\n, • Full-time, stable employment\n, • Opportunity for continued professional growth\n\n \n This opportunity is particularly well suited to someone who has developed strong CNC Swiss machining skills and is ready to combine those capabilities with broader responsibility for people, production, quality, scheduling, and overall shop performance. \n \n If you are a hands-on machining professional who enjoys solving problems on the shop floor and leading by example, we would welcome the opportunity to speak with you.

Our Mission As humans, there are few things more exciting than meeting someone new. At Tinder, we’re inspired by the challenge of keeping the magic of human connection alive. With tens of millions of users, hundreds of millions of downloads, 2+ billion swipes per day, 20+ million matches per day, and a presence in 190+ countries, our reach is expansive—and rapidly growing.\n \n \nWe work together to solve complex problems. Behind the simplicity of every match, we think deeply about human relationships, behavioral science, network economics, AI and ML, online and real-world safety, cultural nuances, loneliness, love, sex, and more.\n \n Our Values \n\n • Take the Lead: We don't ghost our work or each other. Just as users don't leave their matches hanging, we don't let each other down.\n, • Move Fast: We have a bias for action and urgency. Something that could be done tomorrow would be better if done today.\n, • Better Together: We keep connection at the heart of dating and at the heart of how we work. Just as our users are better when they connect with others, so are we when we collaborate.\n, • Real Talk: We say the hard thing the human way. Just as we ask our users to behave with kindness and candor in our community, we expect Team Tinder to do the same.\n, • Safety First: We act with integrity, transparency, and consistency so people feel safe—whether they're swiping, matching, or working alongside us.\n, • Spark Fun: We have fun to unlock creativity, fuel innovation, and help us build better experiences for daters. \nThe Team\n \n \nThe Data Science & Analytics team thrives on data-driven insights to make more informed decisions through our insights into our member's behavior, preferences, and common trends. We take ownership over the integrity of our data and work to improve data literacy across Tinder.\n \n \nIntegrity Is Where That Work Meets Real-world Stakes. Our Integrity Organization Is Built On Four Product Pillars Working Toward Shared Outcomes\n \n \n\n • Safety Products enhances members' perception of safety through healthy engagement, safe-dating awareness, and support when something goes wrong — owning reporting and the Safety Center, verification and suspension flows, Face Check and Selfie Challenge, and our respectfulness and IRL safety experiences.\n, • Account Integrity secures and qualifies accounts so that each one represents a unique, authentic, qualified individual — while controlling friction, acquisition cost, and privacy. It owns authentication and account access, Passkeys and SMS/OTP, account recovery, and our defenses against account takeover.\n, • Anti-Abuse proactively identifies, disrupts, and mitigates adversarial abuse at scale, balancing accuracy against responsiveness — owning scaled-abuse detection, signal analysis, the rules engine, rapid-response mitigations, and enforcement quality.\n, • Moderation & Ops keeps Tinder safe, resilient, and compliant through the internal tools, back-end systems, and AI integrations that drive moderation quality, operational efficiency, and data hygiene — including appeals and case tooling, AI moderation, and conversation safety systems. \nEvery decision in this space carries a trade-off: friction that stops a bad actor also costs a real member a moment of their experience, and the only way to navigate that honestly is with rigorous measurement.\n \n \nWe are seeking a Manager, Analytics to lead the data science function supporting Integrity. You will manage a team of three data scientists spanning a range of seniority — with room to grow it as the space expands — while serving as the analytics partner to the Product Team Leads across all four Integrity pillars. This is a hands-on management role: you will own the analytical strategy for the space, but you are also expected to stay close to the data — leading investigations yourself when the question warrants it, and raising the bar on your team's work through direct technical mentorship rather than review alone.\n \n Where you’ll work: This is a hybrid role and requires in-office collaboration three times per week in NYC, Los Angeles, or Dallas.\n \n In This Role, You Will\n \n \n\n • Lead and Develop a Team of Data Scientists\n \n, • Manage, coach, and grow a team of data scientists supporting the Integrity organization, owning hiring, career development, and performance.\n, • Set clear ownership across the four pillars and balance your team's capacity against competing roadmap and escalation demands.\n, • Raise analytical quality through hands-on technical mentorship — reviewing methodology, pairing on complex analyses, and unblocking your team on ambiguous problems.\n \n\n \n \n\n • Serve as the Analytics Partner to Integrity Product Leadership\n \n, • Act as the primary data science partner to the Product Team Leads for Safety Products, Account Integrity, Anti-Abuse, and Moderation & Ops.\n, • Shape roadmaps by sizing opportunities, pressure-testing hypotheses, and defining what success looks like before work starts.\n, • Translate ambiguous safety and abuse problems into tractable analytical questions with clear decision criteria.\n \n\n \n \n\n • Stay Hands-On with the Data\n \n, • Personally lead high-stakes or highly ambiguous investigations — abuse pattern shifts, enforcement anomalies, unexpected regressions in member experience.\n, • Build and maintain the analytical frameworks the team relies on: prevalence measurement, enforcement precision and recall, appeal and reversal rates, moderation queue throughput and quality.\n, • Retain deep fluency in the underlying data so that your reviews, estimates, and escalations are grounded in the data itself.\n \n\n \n \n\n • Own Measurement and Experimentation for Integrity\n \n, • Define the metrics that govern Integrity's trade-off between protection and member experience, and hold the organization to them.\n, • Guide experimental design and interpretation for interventions where classic A/B testing is hard — low-prevalence outcomes, adversarial populations, and changes that cannot be ethically withheld.\n, • Establish causal measurement approaches for enforcement actions, verification challenges, and moderation policy changes.\n \n\n \n \n\n • Translate Insights into Executive-Level Narratives\n \n, • Synthesize complex analyses into clear recommendations for Product, Engineering, Legal, Policy, and executive leadership.\n, • Support regulatory, transparency, and external reporting obligations with defensible numbers and clearly documented methodology.\n, • Influence decisions through structured communication, framing insights in terms of member impact, risk, and trade-offs. \n \nYou’ll Need \n\n • Bachelor’s, Master’s, or equivalent experience in a quantitative field, such as Statistics, Economics, Mathematics, Computer Science, Data Science, or a related discipline.\n, • 5+ years of experience in data science or analytics, including 2+ years directly managing data scientists or analysts.\n, • Expert-level SQL and strong working knowledge of Python or R for analysis and modeling.\n, • Deep experience with experimentation and causal inference, including designing approaches for settings where a clean randomized test is not available.\n, • Experience working with large, complex, event-level datasets and modern analytics or business intelligence tools (e.g., Databricks, Tableau, Mode).\n, • Understanding of classifier evaluation, including precision, recall, threshold selection, and the trade-offs between false positives and false negatives.\n, • Experience providing hands-on technical guidance while managing and developing a team.\n, • Experience in Trust & Safety, fraud, risk, content moderation, or another domain involving sensitive or adversarial behavior.\n, • Strong product and business judgment, particularly when balancing member protection, member experience, and operational cost.\n, • Ability to communicate complex findings clearly, influence cross-functional stakeholders, and prioritize across competing needs. \nNice To Have \n\n • Familiarity with global online safety or age assurance regulations and related reporting obligations.\n, • Experience partnering with machine learning teams on detection or ranking models.\n, • Experience building or adopting AI-assisted analytics workflows at the team level. \nAs a Full-time Employee, You’ll Enjoy \n\n • Flexible Vacation, 10 Sick Days\n, • Time off to volunteer and charitable donations matched up to $15,000 annually\n, • Comprehensive health, vision, and dental coverage\n, • 100% 401(k) employer match up to 10%, Employee Stock Purchase Plan (ESPP)\n, • 100% paid parental leave (including for non-birthing parents) and family forming benefits\n, • Investment in your development: mentorship through our MentorMatch program, access to 6,000+ online courses through Udemy, and an annual $3,000 stipend for your professional development\n, • Investment in your wellness: access to mental health support via Modern Health, paid concierge medical membership, pet insurance, fitness membership subsidy, and commuter subsidy\n, • Free subscription to Tinder Gold \nCommitment to Inclusion At Tinder, we don’t just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don’t meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences. Learn more here: https://www.lifeattinder.com/dei\n \n If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please speak to your Talent Acquisition Partner directly. #Tinder The salary range for this position is $145,000 - $210,000. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York, Los Angeles, OR Dallas. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.\n \n \nLos Angeles, CA: $171,000 - $200,000\n \n \nNew York, NY: $179,000 - $210,000\n \n \nDallas, TX: $145,000 - $161,5000

Do you love bringing innovative tech products to life, developing new products from concept through mass production, and working closely with international factories? \n Velvet Caviar is looking for a Senior Product Developer – Tech & Electronics to lead the development of new tech accessories, device platforms, and consumer electronics. \n From developing new protective case molds for the latest iPhone, Samsung Galaxy, iPad, Kindle, AirPods and other devices, to launching MagSafe accessories, charging products and other consumer electronics, you’ll be responsible for turning new product opportunities into production-ready products. \n You’ll work hands-on with overseas factories, industrial designers, engineers, and our internal Product team to develop new constructions, tooling, materials, components and functionality. You’ll own projects from initial concept and CAD through prototyping, testing, tooling approval and production handoff. \n As a fast-growing tech and fashion accessories brand with millions of customers worldwide, Velvet Caviar offers the opportunity to develop products that quickly reach a large consumer audience. \n \n ABOUT US: \n \n Velvet Caviar is a leading phone accessories brand with over 1+ Million social media followers and millions of customers; established in New York since 2015. We’re mostly known for pioneering the tech accessories market with our stylish phone cases and matching accessories. Our products can be found in national retailers and on thousands of celebrities and influencers worldwide! With a smaller team environment, Velvet Caviar is a great place for collaboration, personal development, and making an impact. \n \n Learn more about our brand by visiting our Instagram at @velvetcaviar and our website, velvetcaviar.com \n \n RESPONSIBILITIES: \n\n • Lead development of new tech accessories and consumer electronics from concept through mass production\n, • Develop new products across MagSafe, charging, power, travel electronics, and other emerging tech categories\n, • Own development of new device case molds and tooling for iPhone, Samsung, iPad, Kindle, AirPods, and other devices\n, • Work with factories and engineers to review CAD files, 3D designs, materials, construction, and technical specifications\n, • Manage prototypes and T0/T1/T2 tooling samples, ensuring proper fit, function, quality, and durability\n, • Source and negotiate with factories, component suppliers, and tooling vendors\n, • Manage multiple development timelines and communicate daily with overseas factories\n, • Establish product testing and QC standards, including applicable FCC, CE, RoHS, and safety requirements\n, • Prepare approved products for production and partner with the Production Manager through initial manufacturing\n\n \n REQUIREMENTS: \n\n • 5+ years of product development experience in consumer electronics, mobile accessories, device cases, or related hardware\n, • Experience developing injection-molded products and tooling from CAD through mass production\n, • Strong understanding of CAD, 3D models, molds, materials, tolerances, and manufacturing processes\n, • Experience with smartphone, tablet, wearable, charging, or other consumer tech products\n, • Proven experience working directly with factories and engineers in China/Asia\n, • Understanding of product testing, QC, and consumer electronics safety certifications\n, • Highly organized and capable of managing multiple products and development timelines simultaneously\n, • Strong technical problem-solving, costing, and vendor negotiation skills\n, • Able to work in the Brooklyn office two days a week (Tuesday & Thursday)\n, • Bachelor's degree in Product Design, Engineering, or a similar field\n\n \n PERKS: \n\n • Strong Salary + Performance Bonuses\n, • Hybrid schedule, in-office Tue/Thur\n, • PTO days and paid Holidays off\n, • 401k and Health Insurance coverage\n, • Nice office at the Brooklyn Navy Yard\n, • Be a key player in a growing brand!\n, • Drinks, snacks, and team events\n\n \n Velvet Caviar is an equal-opportunity employer committed to a diverse workplace environment. \n

Job Description Super Scrum Master / Program Manager Client: Wealth Management Technology (Fortune 500 Financial Services) Location: Hybrid – NYC Duration: 12+ months Start: ASAP A leading wealth management technology organization is seeking an experienced Super Scrum Master/Program Manager to take ownership of a program currently flagged at-risk (red status) and drive it back to a healthy delivery state (green). This role requires managing three concurrent Scrum teams, so strong multi-team coordination, stakeholder management, and servant-leadership skills are essential. This is a hands-on, high-visibility role for someone who thrives in ambiguity and can quickly diagnose and resolve delivery blockers. Key Responsibilities • Serve as Scrum Master for three Scrum teams simultaneously, facilitating ceremonies (standups, sprint planning, retros, backlog refinement) across all teams, • Assess the current state of the program to identify root causes behind its red status (delivery delays, quality issues, misalignment, blocked dependencies, team dysfunction, etc.), • Build and execute a recovery plan to bring the program back to green, including clear metrics/KPIs to track progress, • Remove impediments and proactively manage risks and dependencies across teams, • Partner closely with Product Owners, Engineering Leads, and senior stakeholders to realign scope, timelines, and expectations, • Improve team velocity, predictability, and delivery quality through coaching and process improvements, • Provide regular status reporting and escalation to program/senior leadership, • Foster collaboration and communication across the three teams to reduce duplication and misalignment Required Qualifications • 7+ years of experience as a Scrum Master, with demonstrated experience managing multiple teams concurrently, • Proven track record of turning around at-risk/red programs, • Strong understanding of Agile/Scrum frameworks (SAFe experience a plus given multi-team scope), • Excellent stakeholder management and executive communication skills, • Experience in wealth management or asset management strongly preferred, • Scrum certification required (CSM, PSM, or equivalent); SAFe Agilist or SPC a plus, • Comfortable operating with minimal documentation/direction in a fast-paced, high-pressure environment Nice to Have • Prior experience specifically in wealth management or asset management technology platforms, • Experience coaching/mentoring other Scrum Masters, • Familiarity with JIRA/Confluence or equivalent Agile tooling at scale

Job DescriptionWhat you'll be part of Garner is on a mission to transform the U.S. healthcare system — and we're the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare "win win" — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role: We are looking for an engineer who can walk into messy, cross-functional workflows and turn them into clean, automated systems that scale. This role focuses on identifying high-friction operational processes across the company and replacing them with durable, API-driven automation. You will work across IT, Security, Engineering, and Business teams to reduce manual work, improve reliability, and build systems that scale with the company. This is not a ticket-driven IT role. You will operate with a high degree of ownership, driving initiatives end-to-end from problem discovery through implementation and rollout. You will be part of the Business Technology - Corporate Engineering team and report to the Director of Business Technology. Where you will work: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: • Identify and automate high-impact operational workflows across onboarding, offboarding, access management, and service delivery, • Replace manual, fragmented processes with scalable, API-driven systems, • Build and maintain integrations across HRIS, identity providers, SaaS platforms, and cloud environments, • Develop internal tools and automation using platforms like Retool, Okta Workflows, and custom scripts or services, • Apply infrastructure-as-code to manage and version system configurations, • Incorporate AI into workflows to improve efficiency in areas like ticket routing, knowledge retrieval, and decision support, • Design and automate access and security workflows that enforce least-privilege and auditability, • Own and drive cross-functional initiatives end-to-end, from problem definition through implementation and rolloutThe ideal candidate has:, • 4–7+ years of experience in IT, platform engineering, automation, or similar roles, • Strong scripting or programming ability in Python, Go, Node.js, PowerShell, or similar, • Experience building API-driven automation across multiple systems, • Ability to design and implement workflows that span multiple tools and teams, • Experience with infrastructure-as-code such as Terraform or similar, • A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedbackWhat will make you stand out:, • Hands-on experience with identity and access systems (Okta, SSO, SCIM, RBAC), including implementation and ongoing management, • Proven ability to build and scale internal tools using platforms like Retool or other low-/no-code solutions, • Familiarity with security automation and orchestration (e.g., Tines), with an eye toward reducing manual effort and risk, • Practical experience leveraging AI/LLMs to streamline and enhance operational workflows, • Strong understanding of compliance and security standards (HIPAA, SOC 2, HITRUST) and how they shape systems and processes, • Focused on driving meaningful outcomes, • Able to identify root-cause, system-level issues and design durable solutions rather than quick fixes, • Comfortable navigating cross-functional environments with competing priorities and constraints, • Operates with urgency while building scalable, maintainable solutions, • Defaults to automation and efficiency wherever possibleWhat you'll get here You'll work on problems that matter, at a company working to change healthcare at scale. You'll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you'll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It's demanding by design. You'll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Technologies we use: Okta, Okta Workflows, Retool, FreshService (ITSM), Google Workspace, Slack, Atlassian (Confluence and Jira), MDM platforms (Jamf Pro, Kandji/Iru, Intune), Airtable, AWS and GCP, Terraform, Rippling (HRIS), SOAR (Tines), and AI-enabled operational tooling (Claude, Gemini, OpenAI) This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time. Compensation Transparency: The target salary range for this position is $189,000 - $220,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com. Equal Employment Opportunity:Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com.

Job Description Hi, we're Oscar. We're hiring a Senior Product Manager to join our Lucie Health Marketplace team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: Lucie Health Marketplace is a new all-in-one storefront that will change how Americans shop for healthcare. Consumers buy cars, homes, and everyday products with transparency and choice. Healthcare is next. Lucie's platform can serve millions of entrepreneurs, full- and part-time employees, gig workers, and early retirees. This marketplace will serve D2C and ICHRA employee shoppers - guiding them with AI and broker support as they shop health plans, supplemental products, telehealth benefits, and other healthcare goods and services. As a Senior Product Manager on the Lucie Health Marketplace team, You will lead marketplace product strategy, partnering closely with Engineering, Data, and Design teams. You will prioritize the marketplace roadmap, balancing initiatives across growth, user experience, AI investments, and strategic partnerships. You'll work closely with Product Managers responsible for the enrollment platform and ICHRA tooling to create an end-to-end shopping experience. You will report into a Director, Product Management. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $163,944.00 - $215,176.50per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses. Responsibilities: • Define, defend, and execute on the vision, strategy, and roadmap for product investments that power the Lucie Health Marketplace platform; implement solutions well-tailored to that strategy., • Define OKRs and KPIs to measure business and operational impacts, and relentlessly identify improvements., • Independently identify and bring together the right counterparts to solve a strategic or executional challenge, even when not clearly defined., • Independently problem-solve issues across teams and domains to quickly diagnose root cause and move to resolution factoring in trade-offs on speed, scalability and quality., • Spearhead complex initiatives with ability to influence without authority. Manage timelines, cross-functional team accountability, and risk identification., • Collaborate with engineers, product managers, and operations partners to gather insights on user needs and ship innovative functionality that improves operational and financial efficiency goals., • Articulate crisp and thorough requirements and clearly communicate them across stakeholders, incorporating data and user research insights. Produce artifacts that junior team members can learn from., • Invest in strengthening the talent on Oscar's product team, by developing more junior team members through mentorship., • Compliance with all applicable laws and regulations., • Other duties as assigned. Requirements: • 6+ years of experience collaborating cross-functionally among engineers, designers, operations experts, and others in a Product Management or Product Management-adjacent role., • 4+ years of experience in driving rigorous prioritization processes., • 4+ years of experience with tech systems and understanding basic technology infrastructure such as backend services, database relationships, and leveraging database tools such as SQL2+ years of experience leading complex, cross-domain initiatives., • 2+ years of experience root-causing ambiguous problems, building roadmaps towards a solution, and successfully executing against that roadmap. Bonus points: • Ecommerce or two-sided marketplace experience preferred., • Deep knowledge of A/B testing practices. This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job Description Role Organization Role Title: Endpoint Services Specialist Division - Center - Team: Service Operations Reporting to: Endpoint Services Manager Company Overview At NetCov, we specialize in delivering cutting-edge IT and cybersecurity solutions designed to protect and optimize the digital infrastructure for the industries we serve. We differentiate ourselves from our competition through our deep and intimate knowledge of our customers’ business. About the Role The Endpoint Services Specialist is responsible for the preparation, deployment, and lifecycle support of endpoint devices across client and internal environments. This role ensures workstations and related endpoint technologies are configured, secured, and delivered according to NetCov standards and client requirements. Endpoint Services Specialists execute device provisioning, configuration, and refresh activities while maintaining quality, documentation, and operational consistency. The role works closely with Endpoint Services Technical Leads, Service Desk teams, Procurement, and Platform & Automation teams to ensure endpoint deployments are completed accurately and efficiently. This position plays an important role in maintaining device readiness, supporting endpoint-related service requests, and contributing to scalable and repeatable endpoint deployment processes. Accountabilities Primary Accountability 1: Endpoint Device Provisioning & Deployment • Stage, configure, and deploy endpoint devices using standardized deployment processes and tooling., • Build and provision devices using modern device management platforms (e.g., Microsoft Intune, Windows Autopilot, Jamf)., • Ensure devices are configured according to client-specific standards, security requirements, and deployment documentation., • Validate operating system integrity, application availability, and system functionality prior to deployment., • Coordinate with internal teams to ensure devices are ready for onboarding events, refresh cycles, or client deployments Primary Accountability 2: Endpoint Software and Application Deployment • Install and configure operating systems, standard applications, and client-specific software packages., • Apply system updates, patches, and security configurations during the deployment process., • Assist with application installation and configuration troubleshooting prior to device delivery., • Support application packaging and deployment processes in collaboration with the Endpoint Services Technical Leads. Primary Accountability 3: Quality Assurance & Deployment Validation • Conduct quality assurance checks on endpoint builds to ensure compliance with NetCov and client standards., • Identify and resolve configuration or deployment issues prior to device shipment or delivery., • Document and escalate recurring issues to Endpoint Technical Leads to support continuous improvement of deployment processes., • Assist in refining endpoint deployment procedures to increase efficiency and reduce failure rates. Accountability 4: Endpoint Inventory & Asset Lifecycle • Support asset tracking and documentation for devices staged or stored within the NetCov warehouse., • Update asset records and maintain accurate device lifecycle documentation during build, shipment, and return processes., • Assist with inventory organization, labeling, and device preparation for shipping., • Ensure proper documentation of device serial numbers, asset tags, and client allocation records. Accountability 5: Shipping, Logistics,& Device Handling • Prepare devices for shipment including packaging, labeling, and coordinating delivery logistics., • Support device return processing, refurbishment preparation, and decommissioning workflows., • Follow established chain-of-custody procedures to ensure secure handling of devices throughout deployment and return processes., • Maintain organized staging areas for incoming and outgoing equipment. Accountability 6: Endpoint Support Collaboration • Assist Service Desk teams with endpoint-related support requests and troubleshooting when required., • Respond to internal tickets related to device builds, configuration adjustments, or deployment issues., • Escalate complex endpoint issues to Endpoint Technical Leads or the Endpoint Services Manager., • Maintain clear documentation and ticket updates to ensure visibility into device deployment progress. Accountability 7: Security, Compliance & Risk Alignment • Maintain accurate documentation for endpoint build procedures, client configuration requirements, and deployment workflows., • Provide status updates on assigned build tickets, deployment projects, and endpoint tasks.• Contribute feedback to improve endpoint deployment processes, automation opportunities, and operational workflows., • Support knowledge sharing within the Endpoint Services team to improve consistency and operational efficiency.Knowledge, Skills, and Abilities (KSAs) Required Problem-Solving and Time Management: • Ability to diagnose and resolve endpoint configuration or deployment issues efficiently, • Experience using troubleshooting tools and standard technical diagnostic techniques., • Strong organizational skills with the ability to manage multiple device builds and tasks simultaneously., • Ability to follow documented procedures while maintaining accuracy and attention to detail. Communication and Interpersonal Skills: • Strong written and verbal communication skills when coordinating with internal teams and clients., • Ability to clearly document technical configurations and deployment activities., • Commitment to delivering a positive client experience through accurate and timely device preparation., • High attention to detail to ensure proper asset documentation and ticket updates. Technical Competencies Qualifications and Experience: • 1–3 years of experience in endpoint services, workstation deployment, or IT support within an MSP or enterprise environment., • Experience with Microsoft Windows operating systems (Windows 10/11); macOS experience is a plus., • Familiarity with endpoint deployment and device management tools such as Microsoft Intune, Autopilot, or Jamf., • Experience with workstation imaging, device staging, or endpoint provisioning processes. Preferred Qualifications: • Familiarity with MSP tools such as Halo PSA, ConnectWise PSA, or RMM platforms., • Experience supporting device refresh initiatives or large-scale endpoint deployments., • Entry-level industry certifications such as CompTIA A+, Network+, Microsoft certifications, or similar. Role Logistics • This is a full-time position, • Standard hours based on defined business schedule; however, occasional availability outside of these hours may be required to support urgent client needs, time-sensitive escalations, or seasonal project demands., • Flexibility is expected during high-priority events or emergencies, and advance notice will be provided whenever possible., • This role requires 5 days a week working in-office

Job Description MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. We are seeking a Product Manager - Customer Platform to join our Product Management Mobility Team in our NYC office! As a Product Manager, you will drive the evolution of the Bruin platform, MetTel's core enterprise telecommunications management system serving 5000 enterprise customers. You'll own the product roadmap for critical customer-facing capabilities including customer experience, administrative tools, reporting infrastructure, and checkout flows that directly impact our enterprise clients' daily operations. ROLE AND RESPONSIBILITIES: • Customer portal & admin experience — Partner with UX/UI to modernize the portal, and build the admin tools (accounts, users, permissions, configurations) that let internal teams and customer admins self-serve efficiently, • Checkout & provisioning — Design seamless flows for device orders, service provisioning, and accessory purchases, • Reporting & insights — Drive product strategy for customer-facing reporting on wireless usage, device inventory, cost optimization, and network performance, • Notifications & communications — Improve how the platform alerts and informs end users, • Roadmap & strategy — Build quarterly/annual roadmaps tied to business objectives, backed by competitive analysis of the TEM market and ROI-driven prioritization, • Stakeholder communication — Present roadmap and business cases to executive stakeholders; keep documentation, training materials, and release notes current DESIRED QUALIFICATIONS: • 5–7+ years in Product Management, ideally with enterprise SaaS, telecom, or platform/admin-tooling experience, • Strong analytical chops — comfortable modeling pricing, forecasting revenue, and reading performance metrics to guide decisions, • A track record of turning complex technical/operational requirements into customer-facing solutions, • Sharp stakeholder management skills; can influence cross-functional teams and executives alike, • Bachelor's in Business, Engineering, Telecom, or related field; MBA a plus WHAT SUCCESS LOOKS LIKE First 90 Days • Deep dive into Bruin platform capabilities, customer workflows, and technical architecture, • Conduct customer interviews and stakeholder alignment sessions, • Audit existing feature requests and prioritize roadmap initiatives, • Ship your first feature enhancement based on quick wins First Year • Launch major improvements to customer portal experience with measurable adoption increases, • Deliver reporting enhancements that reduce customer support inquiries by 20%+, • Optimize checkout conversion rates and order accuracy metrics, • Establish product metrics dashboard and regular business reviews with leadership *The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $165,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process. Keywords: SaaSProducts, SAAS, #SAAS, #SAASProducts, #Telecommunications, Telecommunictions, #Telecom, Telecom, #Mobility, #Mobility, #ProductManager, ProductManager, #ProductManagement, ProductManagement, #Customerfacing, Customerfacing, #products, products, #ManagedMobilityPlatforms, ManagedMobilityPlatforms, #NewYorkCity, NewYorkCity, NYC, #NYC, Google MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at www.mettel.net

Job Description Founded in 2020, UJUU is an eCommerce platform and brand development studio. We endeavor to connect a global audience of underserved and underrepresented consumers to a diverse community and collection of carefully curated and vetted emerging designers and brands. We achieve this by offering elegant brand development services and eCommerce solutions across our family of brands. Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our three portfolio brands: souk + Sepia, simisienna and Mango Maison. With each subsequent brand offering we strive to better serve and meet the unfulfilled needs of our expansive audience. Mango Maison is looking for an Operations Manager to manage operations and vendor partnerships in support of long term, profitable growth of the marketplace business through strategic e-commerce initiatives. Reporting to the Brand President, you will use your experience in e-commerce operations to partner with a huge variety of multi-category designers and vendors to ensure a best-in-class shopping experience for our customers. You will have the opportunity to collaborate with some of the most passionate and creative team members in the entire industry. What you’ll do Oversee day-to-day functionality and operations of the website, ensuring white-glove luxury shopping experience for every customer Manage on-site merchandise and execute inventory management workflows, ensuring assortment daily freshness and product health by removing unavailable products and communicating opportunities to editorial and e-commerce teams Develop and implement monthly reporting on product availability and opportunities for category and brand growth Support e-commerce and customer service teams by ensuring conversion capture with product swaps or styling recommendations Grow and support VIP customer segment with customer-facing communications and vendor-facing fulfillment management Own vendor partnership relationships, working with cross-functional teams to identify quarterly merchandising and content priorities Maintain comprehensive understanding of vendor policies to coordinate with cross-functional teams, keeping website and customer expectations aligned with shopping, delivery, and returns experiences Prepare and communicate quarterly vendor operational reviews to continuously optimize and improve vendor performance while growing vendor business on-site Partner with editorial and e-commerce teams to identify, conduct outreach, and onboard new vendors in regional markets Identify opportunities for cost and process savings and continuously optimize based on business goals Actively monitor daily data flow between front-end, order management, vendor and financial systems, working with cross-team partners to resolve any discrepancies and issues Report on order fulfillment KPIs continuously, translating into executable actions for e-commerce team and vendors accordingly. These include status and timing reports on fulfillment, returns, cancellations by vendor Present and deliver commerce KPIs to internal stakeholders and external vendor partners on a weekly and monthly cadence You’ll sweep us off our feet if: You are passionate about our community and excited to roll our unique, high quality fashion pieces that will align with trends and create them. You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers. You’re a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the shopping experience easy and convenient. You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements. You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement. You build trust quickly and can lead by influence, creating impact through partnership as well as ownership. You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members. You’ll make an impact by: Creating an exemplary site experience for your division – You’ll help drive the holistic site strategy and operational performance for your division and play a key role in enhancing the customer journey on our site to win customers’ hearts and minds. Using market and customer data, you’ll enable a seamless and optimized experience, helping to manage the product roadmap and tooling needs, reporting and KPIs, A/B testing, taxonomy, search, SEO, and more. Structuring complex and ambiguous strategic problems – You’ll continuously analyze our eCommerce business and develop and implement site strategies to improve the end-to-end customer journey, driving innovation and growth for your Division. You’ll develop hypotheses and execute in-depth analyses, translating data into actionable insights and recommendations. Monitoring site health and performance through analytics and key metrics – You’ll help conduct internal business reviews and support the development of site metrics and dashboards to monitor site health and influence the overall direction for the site. You’ll also identify and escalate key site issues, and conduct root cause analyses to recommend and implement fixes. Operating with excellence – You’ll land the fundamentals and create and help scale best-in-class efficient workflows, processes and timelines, embedding operational excellence into everything you do. Becoming an invaluable strategic partner to internal stakeholders – You’ll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site’s strategic direction and execution.

Job Description Role Overview We're hiring a Revenue Operations Manager to own the systems, data and tooling that power our Revenue org. This is a hands-on, builder role: not a strategy-only seat. You'll be the person who actually architects and improves our existing Salesforce, wires up our sales stack and makes sure our team can trust the data they're looking at. You'll report directly to the CRO and work closely with our Operations and Finance teams. The ideal candidate is a strategic operator who combines deep Revenue Operations expertise with exceptional analytical skills and a passion for building scalable systems in fast-moving environments. Responsibilities • Own Revenue Operations across Sales, Customer Success, and Partnerships, building scalable processes that improve pipeline generation, sales productivity, forecasting, and retention., • Own Salesforce end-to-end, including custom objects, flows, validation rules, page layouts, automation, and architecture that can scale with the business., • Lead territory and quota planning, sales capacity modeling, and forecasting., • Run and optimize sales cadences and our broader GTM tech stack, including integrations across Salesforce, Salesloft, Nooks, and other tools., • Own lead and account data, including enrichment, deduplication, lead scoring, routing, account assignment, and cross-system data integrity., • Build reporting and dashboards, analyze funnel conversion, pipeline health, sales productivity, and customer metrics, and translate findings into actionable recommendations for leadership., • Evaluate and implement new GTM technology, including AI-native and agentic tools that can improve team efficiency and effectiveness., • Partner with Revenue leadership on funnel definitions, compensation structure inputs, and other processes that support a scalable GTM organization. Requirements Requirements • 5+ years of experience in Revenue Operations, Sales Operations, or a related function, ideally in a high-growth B2B SaaS, marketplace, or startup environment., • Deep, hands-on Salesforce experience. You've built flows, automation, custom objects, and scalable CRM architecture, not just administered users., • Strong understanding of forecasting, pipeline management, sales planning, and Revenue Operations best practices., • Experience with Salesloft or a comparable sales engagement platform., • Strong data skills, including SQL or equivalent experience independently manipulating and querying large datasets., • Experience building or refining lead scoring and routing models., • Genuine comfort with emerging AI and automation tools in the RevOps space and an interest in evaluating how they can improve existing workflows., • Strong analytical and cross-functional skills, including the ability to translate data into recommendations and influence senior stakeholders., • Startup instincts: you're comfortable with ambiguity, avoid unnecessary process, and have a bias toward shipping over perfecting. Preferred Qualifications • Salesforce Administrator certification., • Experience in restaurant technology, hospitality, marketplaces, or loyalty and rewards., • Experience building a Revenue Operations function from the ground up., • Familiarity with BI tools such as Tableau, Metabase, or similar platforms. Benefits • $120,000 - $140,000 base + stock options, • 401k with company match, • Medical, dental, and vision coverage, • FSA, dependent care, and commuter benefits, • Paid parental leave and unlimited PTO, • TeleDoc, One Medical, Talkspace, and WellHub access, • Citi Bike membership, • $100 monthly Seated dining credit

Job Description Engineering Manager On-site: Paterson, NJ Position Summary The Engineering Manager leads the complete new product development lifecycle from project award through production readiness and manufacturing handoff. This role oversees Engineering, Project Management, and Tool Room operations while ensuring projects are delivered on time, within budget, and in compliance with quality and customer requirements. The position combines hands-on technical leadership with people management, supporting injection molding, metal injection molding (MIM), CNC machining, tooling, automation, and manufacturing process development. Main Duties & Responsibilities Lead new product development projects from project kickoff through engineering, tooling, validation, and production launch. Manage Engineering, Project Management, and Tool Room teams while driving performance, accountability, and resource planning. Oversee tooling development, process validation, manufacturability, automation, and technical problem-solving. Partner with Sales and Business Development on technical reviews, quoting, manufacturability assessments, and customer support. Ensure compliance with ISO 9001, ITAR requirements, project budgets, schedules, and successful manufacturing handoffs. Key Skills Injection Molding, Metal Injection Molding (MIM), and CNC Manufacturing (3, 4, and 5-axis) Engineering Leadership, Project Management, and Tool Room Oversight CAD, GD&T, DFM, FMEA, Process Validation, and Manufacturing Optimization Mold/Tool Design and Mastercam Programming Non-Negotiable Requirements Candidates must demonstrate direct, hands-on experience in at least one of the following, backed by specific, verifiable project examples (not just familiarity or oversight-level exposure): Hands-on plastics processing expertise: able to run scientific molding directly at the machine, including setting and troubleshooting process parameters. Full tool/mold design experience: capable of designing injection molding tooling start to finish. Or, Mastercam expertise at a demonstrated, expert level, combined with engineering and management experience to support it. CNC machining experience across 3, 4, and 5-axis work is required in addition to the above. Education & Requirements Bachelor's degree in Mechanical Engineering, Materials Science, or a related engineering discipline (or equivalent experience). Minimum of 7 years of experience in injection molding, MIM, CNC machining, or related manufacturing engineering. Experience leading engineering teams, project managers, and tooling operations. Strong knowledge of CAD, GD&T, DFM, FMEA, validation processes, and ERP systems. Experience working within ISO 9001 and ITAR-regulated manufacturing environments. U.S. citizenship required for ITAR compliance. Master's degree, PMP certification, or experience in medical device, aerospace, defense, robotics, or automation is preferred. Benefits Health insurance Paid time off (PTO) 401(k) Location & Compensation Location: On-site in Paterson, NJ. Compensation starting at $140,000+, commensurate with experience. Relocation assistance available.

Job Description About the Role We are seeking a Senior Manager, AI & Transformation that leads the design, deployment, and adoption of AI-driven systems across Global Marketing Operations - spanning predictive modeling, agentic AI workflows, and intelligent automation. This role sits at the intersection of data science, MarTech, and organizational change: building the models and tools that determine which accounts and contacts to pursue and how to engage them, while also leading the broader shift in how the marketing operations organization works with AI day to day. Reporting to the Director of Marketing Operations, this is a working leadership role with a team of 1+ reports to support the function and future potential for team growth. You will lead the AI & Transformation work-stream within the Marketing Operations (MOps) team and will ship production models and automations directly, while also setting the standards, governance, and enablement programs that allow the marketing operations team adopt AI responsibly and effectively. This role will be responsible for setting the strategy and standards for accelerating Marketing Operations’ AI and automation adoption, while execution will be owned by peers leading our Campaign & Data Operations and Technology Strategy & Operations workstreams also within MOps. Location - Hybrid in Austin. TX, in the office 3 days per week (Mon, Tues, & Thurs) is preferred. We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CT, FL, GA, *IL, KS, MA, ME, NC, NJ, NY, OH, OR, TX or VA. What You’ll be Doing AI Use Case Strategy & Roadmap: Identify, define, and shape the highest priority AI use cases for the Marketing Operations team Define the scoring architecture for predictive contact & lead scoring and select the model approach in partnership with the Data & AI team and our Campaign & Data Operations lead in MOps, documenting rationale and validation methodology Design & deploy agentic workflows that automate multi-step marketing operations tasks (e.g., campaign QA, reporting assembly, list hygiene, list import) with human-in-the-loop checkpoints where risk warrants it Evaluate emerging generative AI capabilities (new model releases, agent frameworks) for applicability to Marketing Operations, and pilot before broader rollout Establish AI model governance and data quality measures Change Management & Enablement: Champion change management, enablement, and adoption of new automated workflows, agentic capabilities, and process changes through training, communications, playbooks, enablement sessions, and stakeholder engagement Establish feedback loops with end users and partners within the Data & AI team to bring their perspective to planning, implementation, and optimization Identify and lead process redesign opportunities where AI removes manual steps entirely, rather than simply speeding up the old process In-Product AI Utilization & Feature Governance: Partnering with our Technology Strategy team in Marketing Ops, consult on the assessment of AI capabilities available in our existing technology stack and make recommendations on build/buy/usage Govern shadow AI: any AI feature activated outside this process is evaluated to determine if it should be integrated or deactivated Other duties as needed About You Degree in Marketing, Information Systems, or equivalent applied experience 6-8+ years in marketing operations, revenue operations, or applied data science, with at least 2 years leading predictive modeling or AI/automation initiatives Prior people management experience, or demonstrated readiness to manage a small team Hands-on fluency with Salesforce.com, a marketing automation platform (Pardot, Marketo, Eloqua, HubSpot, or equivalent); working knowledge of SQL and Python required Experience with or working knowledge of intent data platforms (6sense, Bombora, G2) and generative AI tooling in a business context Track record of translating model output into workflows that Sales and Marketing adopt Curiosity and confidence to explore new agentic AI and automation capabilities; with a focus on delivering AI initiatives responsibly. Comfort in communicating impact to senior stakeholders You align with our values Curiosity, Integrity, Kindness, Humility, & Builders and are committed to creating an environment where these values flourish in our teams About Us NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You’ll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunity for growth and advancement. Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-MK1 #Li-Hybrid #BI-Hybrid

Job DescriptionWhat you'll be part of Garner is on a mission to transform the U.S. healthcare system — and we're the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare "win win" — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role: We are looking for an FP&A Manager, GTM to join our team. You will be on the front lines of informing company strategy through financial analysis and responsible for building up scalable processes to match company growth. This role reports to the Director, FP&A. This position is fully remote. What you will do: • Lead monthly GTM reporting: pipeline generation, conversion, CAC and pipe-to-spend by channel, with variance analysis for leadership, • Own the GTM budget and re-forecast cycle, including the demand-gen envelope and in-year reallocation across channels, • Build and own the pipeline coverage model: how much pipeline must be created, by segment and channel, to hit the bookings target, • Own GTM unit economics — CAC, payback, LTV, and net revenue retention by segment — and the measurement standards behind them, • Serve as a thought partner on sales capacity to determine quota coverage, rep ramp, territory productivity and headcount required to carry out the plan, • Partner directly with the CRO and CMO as the finance counterpart in pipeline reviews, channel bets, and budget reallocation, • Conduct in-depth ad-hoc financial analysis to evaluate new business opportunitiesWhat you will bring to the team:, • 4-8+ years of experience; ideally in investment banking, private equity or GTM / sales finance at a high growth startup Bachelor's degree in Finance, Accounting, Economics, or a related field, • Strong financial modeling and analytical skills, with advanced proficiency in Excel Salesforce reporting and AI tooling; nice to have - demonstrated experience owning GTM forecasting and modeling, • Ability to manage multiple priorities in a fast-paced, ambiguous environmentStrong communication and presentation skills, with the ability to partner effectively across departments, • Demonstrated ability to improve processes and build scalable reporting infrastructure; comfort operating where attribution is imperfect — able to say when a number isn't good enough to plan on, and propose the fixIntellectual curiosity and a structured, problem-solving approach to breaking down complex challenges, • A proactive, hands-on mindset with a willingness to roll up your sleeves and take ownership, • A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time. Compensation Transparency: The base salary range for this position is $150,000 to $175,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com. Equal Employment Opportunity:Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com.

Job DescriptionWhat you'll be part of Garner is on a mission to transform the U.S. healthcare system — and we're the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare "win win" — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. We are seeking an exceptional Senior Marketing Analytics Manager to be embedded in Growth Marketing, the team at Garner that owns B2C member activation & engagement. You will report directly to the Director of Marketing Operations and serve as the dedicated data & analytics partner for our Growth Marketing team. Growth Marketing is responsible for getting employees to sign up and use their Garner benefit — through email, SMS, direct mail, in-app, in-office materials, and employer-led communication channels. We're looking for an exceptional, AI-native data & analytics manager to own how member activation and engagement are operationalized and measured across channels. You'll own the audience targeting & segmentation (SQL queries in Snowflake for our email / sms / direct mail targeting, partnering closely with Engineering) and build the Business Intelligence layer that powers our member engagement campaigns, ranging from cross-system data pipelines, attribution modeling, experimentation frameworks, and funnel & lifecycle analysis through core reporting and dashboards. You'll define the metrics behind member growth and ensure those definitions hold consistently across systems. This is a high-impact role at the heart of our growth engine — helping us engage more members, deliver a first-class member experience, and improve health outcomes at scale. Where you will work: If HQ: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: • Targeting & segmentation (campaign operations): Own the audience targeting, segmentation (SQL queries of Snowflake data tables to be built into our Iterable system), and personalization data behind our email, SMS, and direct mail campaigns. Partner with Engineering to troubleshoot upstream Data issues that affect our marketing campaigns, as well as enhance and automate the data mechanics and pipelines so the program can scale., • Analytics & Reporting: Own how member activation and engagement are measured end-to-end (e.g., Looker dashboards). Define, build, and maintain the KPIs, metric definitions, performance reports, and dashboards Growth Marketing runs on — funnel and lifecycle metrics, email/SMS campaign activity, channel efficiency, operational health, and KPI target setting., • Product & engagement analytics: Bridge marketing activity to member behavior in the Garner app so the team can optimize communications over time., • Experimentation: Develop and execute on the Growth Marketing team's A/B testing program and performance reporting., • Data governance: Build our data foundation alongside Data Management & Engineering, Reporting & Business Intelligence, Growth Product to ensure our data is analysis-ready and trustworthy. Build workflows, documentation, QA practices, and tooling that ensure our metrics are standardized across systems and campaigns., • Systems & technology stack: Uplevel our data sophistication by designing and building at the systems level, leveraging AI in order to maximize scale and leverage. What you will bring to the team:, • 4–6+ years in marketing & growth & analytics, business intelligence, growth analytics, marketing analytics, or a similar data-centric role., • Growth & marketing, B2C, B2B2C, and Product-led Growth subject matter expertise preferred but not required (e.g., customer funnel analytics, cohort and retention curves, channel attribution, lifecycle email/SMS/direct mail performance, targeting/segmentation, personalization), • Expertise in the modern data stack. Hands-on proficiency with Snowflake, SQL, Python, and visualization tools (e.g., Looker, Tableau, Power BI, or similar). Experience with ESP/CRM event data (Iterable, Braze, Salesforce Marketing Cloud, Klaviyo, or similar) is a strong plus., • Experience in experimentation & reporting. Familiarity with A/B and incrementality test design, statistics, measurement, and optimization., • Analytical rigor and problem framing. You turn a vague business question into the right analysis, define a defensible metric, and state your assumptions rather than jumping to a chart. You're a strong communicator who's comfortable using insight to drive decisions for a marketing audience and executives., • AI fluency. Comfort with and excitement about harnessing AI agents to build analyses, design dashboards, and validate results., • Self-starter approach with the ability to "roll up your sleeves" and juggle multiple priorities & deadlines, doing whatever is necessary to ensure company success. You thrive in a fast-paced, dynamic startup environment., • A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback. Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time. What you'll get here: You'll work on problems that matter, at a company working to change healthcare at scale. You'll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you'll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It's demanding by design. You'll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Compensation Transparency: The target salary range for this position is $150,000 - $175,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com. Equal Employment Opportunity:Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com.

Job Description Key Information: Work Model: On-site, 5 days per week Employment Type: Full-time Equity: Highly competitive Visa: Open to H1B transfers Experience: 5 to 15 years Key Responsibilities: • Build and ship internal AI agents that push code to production, manage company knowledge, and handle entire jobs end-to-end, • Own context architecture and management, including defining sources of truth and ensuring documentation stays synchronized with reality, • Design and build integrations and MCPs that make internal tooling accessible to agents across the company, • Create evaluation suites, monitor agent trajectories, and iterate to improve agent performance, • Invent new infrastructure, interfaces, and operating models for human-agent collaboration as Basis scales at extraordinary speed Requirements: • 5 to 15 years of experience as a Product Manager or founder building B2B software products, • Product management experience at a high-growth B2B SaaS or AI startup, preferably within a Series B to Series E environment, • Track record of launching technical B2B SaaS or AI products, • Experience with AI agents, data platforms, developer tools, infrastructure, automation, or related technical products, • Ability to code proficiently or a major power user of AI coding tools, must be able to build using AI and Deep understanding of SDLC automation, • Degree from a top 40 university in the United States, Canada, or Europe, or the University of California, Berkeley

Job DescriptionWho are we? ElectronX™ is the first U.S.-regulated, direct access electricity derivatives market, offering financial products to address volatile short-term price exposure to electricity. With offices in Chicago and New York City, ElectronX is building the missing financial infrastructure and risk management tools necessary to smooth the path for U.S. energy production, diversification and grid expansion in a time of rapidly increasing power demand. ElectronX is a venture capital-backed startup supported by premier VC partners including Innovation Endeavors, Systemiq Capital, Equinor Ventures, Shell Ventures LLC, DCVC, Amplo, BoxGroup and Lightning Capital. Who are we looking for? As a fast-growing company in the highly competitive, quantitative capital markets industry, ElectronX values candidates who are resourceful, curious and adaptable to change. Our cultural focus on innovation requires collaborative and entrepreneurial teammates with the intellectual grit necessary for near- and long-term success. We are seeking a Head of GTM & Revenue — a resourceful, data-driven revenue leader who will own the commercial engine that scales ElectronX's funded account base rapidly over the next 12 months, and builds the repeatable system to take us well beyond that. This is a builder role at a critical inflection point: we are live in ERCOT, PJM, CAISO, and MISO markets, we have volume and liquidity partners, and now we need to scale. You will inherit a small but growing team of four, a rich pipeline of engaged target leads, and a platform that is structurally differentiated. Your job is to turn that pipeline into funded, actively trading accounts — systematically, measurably, and at scale. What will you be doing? Own Market Outcomes • Own total platform ADV, account activation rates, and revenue — the market health metrics that define ElectronX's commercial success, • Build and execute the GTM plan to reach funded account goals, the vast majority of which are actively trading by the end of 2026, • Segment and prioritize the full addressable market; partner with the Strategic Sales lead on coverage of the top institutional names, • Report weekly pipeline and market health metrics to the CEO: funded account velocity, account type mix, activation rates by segment, spread quality Drive Activation & Growth • Own onboarding and activation for all accounts — once an account is signed by any seller, it enters your activation system, • Design and run a high-velocity activation engine: repeatable processes, scoring frameworks, and outreach sequencing that convert pipeline into first trades, • Deploy AI tooling across the commercial workflow — research automation, outreach personalization, predictive account prioritization, • Run quarterly institutional account reviews in partnership with the Strategic Sales lead; you own platform utilization and growth metrics Build the Team & Revenue Stack • Manage and develop a team of Account Executives, Revenue Operations Associates, and a Marketing Manager, • Install and continuously improve the revenue stack: CRM hygiene, lead scoring, pipeline velocity metrics, activation tracking, outreach sequencing, • Build incentive structures for the team that drive the right outcomes at every stage of the funnel — tied to platform volume growth and net-new funded account acquisition, • Own and develop the Marketing Manager's mandate: content, social, events, and brand — with a clear line from every investment to funded account growth Partner with Product & Technology • Instrument the customer journey from first login to first trade; bring market intelligence directly into roadmap decisions, • Be a true commercial voice in decision making, alongside the CEO, COO, and Head of Product — not just a downstream consumer of what gets built, • Contribute to ElectronX's customer education program as a key content contributor and strategic advisor on what the market needs to hearWhat we need from you Technical Acumen • BA/BS in a technical, quantitative, or business field preferred, • 6–10 years of GTM, revenue operations, or commercial leadership experience at an early-stage fintech, usage-based platform, exchange, data platform, or regulated marketplace, • Demonstrated track record of building a repeatable GTM motion — not just executing someone else's playbook, • Scaled and managed a Commercial team through rapid growth — bring evidence of the system you built, • Managed a team of quota-carrying AEs and held them to quantitative, individual scorecards, • Implemented or overhauled a modern revenue stack (CRM, sequencing, lead scoring, pipeline analytics), • Used AI tooling concretely in sales workflows — not as a buzzword, but as a daily operating practice, • Exceptional communication skills with the ability to interface at all organizational levels, including the CEO and board The Right Mindset • Ownership mentality: You take full responsibility for your work from conception to production, • Decisive with data: You'd rather run a smart experiment, read the signal, and iterate than build the perfect plan in a vacuum., • Entrepreneurial spirit: You're energized by building something new and comfortable with startup uncertainty, • High agency: You identify problems and solve them without waiting for permission, • Modern operator: You think like a high-growth operator, not a traditional sales leader, • Systems thinker: You treat sales as an engineering problem — inputs, conversion rates, feedback loops, iteration Nice to Have • Experience in energy markets and familiarity with the intricacies of the electricity market, • Founded a company or operated in a true 0→1 environment before, • Passion for marketplaces and fintech infrastructure, • Trading experience, even as an armchair day-traderBenefits Health, vision and dental insurance 401(k) match Supplemental health and disability insurance Unlimited vacation Parental leave Equal Opportunity Statement: ElectronX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. This position is not eligible for immigration sponsorship.

Job Description Founded in 2020, UJUU is an eCommerce platform and brand development studio. We endeavor to connect a global audience of underserved and underrepresented consumers to a diverse community and collection of carefully curated and vetted emerging designers and brands. We achieve this by offering elegant brand development services and eCommerce solutions across our family of brands. Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our three portfolio brands: souk + Sepia, simisienna and Mango Maison. With each subsequent brand offering we strive to better serve and meet the unfulfilled needs of our expansive audience. Souk + SEPIA is looking for an E-Commerce Operations Manager to manage operations and vendor partnerships in support of long term, profitable growth of the marketplace business through strategic e-commerce initiatives. Reporting to the Brand President, you will use your experience in e-commerce operations to partner with a huge variety of multi-category designers and vendors to ensure a best-in-class shopping experience for our customers. You will have the opportunity to collaborate with some of the most passionate and creative team members in the entire industry. What you’ll do Oversee day-to-day functionality and operations of the website, ensuring white-glove luxury shopping experience for every customer Manage on-site merchandise and execute inventory management workflows, ensuring assortment daily freshness and product health by removing unavailable products and communicating opportunities to editorial and e-commerce teams Develop and implement monthly reporting on product availability and opportunities for category and brand growth Support e-commerce and customer service teams by ensuring conversion capture with product swaps or styling recommendations Grow and support VIP customer segment with customer-facing communications and vendor-facing fulfillment management Own vendor partnership relationships, working with cross-functional teams to identify quarterly merchandising and content priorities Maintain comprehensive understanding of vendor policies to coordinate with cross-functional teams, keeping website and customer expectations aligned with shopping, delivery, and returns experiences Prepare and communicate quarterly vendor operational reviews to continuously optimize and improve vendor performance while growing vendor business on-site Partner with editorial and e-commerce teams to identify, conduct outreach, and onboard new vendors in regional markets Identify opportunities for cost and process savings and continuously optimize based on business goals Actively monitor daily data flow between front-end, order management, vendor and financial systems, working with cross-team partners to resolve any discrepancies and issues Report on order fulfillment KPIs continuously, translating into executable actions for e-commerce team and vendors accordingly. These include status and timing reports on fulfillment, returns, cancellations by vendor Present and deliver commerce KPIs to internal stakeholders and external vendor partners on a weekly and monthly cadence You’ll sweep us off our feet if: You are passionate about our community and excited to roll our unique, high quality fashion pieces that will align with trends and create them. You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers. You’re a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the shopping experience easy and convenient. You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements. You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement. You build trust quickly and can lead by influence, creating impact through partnership as well as ownership. You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members. You’ll make an impact by: Creating an exemplary site experience for your division – You’ll help drive the holistic site strategy and operational performance for your division and play a key role in enhancing the customer journey on our site to win customers’ hearts and minds. Using market and customer data, you’ll enable a seamless and optimized experience, helping to manage the product roadmap and tooling needs, reporting and KPIs, A/B testing, taxonomy, search, SEO, and more. Structuring complex and ambiguous strategic problems – You’ll continuously analyze our eCommerce business and develop and implement site strategies to improve the end-to-end customer journey, driving innovation and growth for your Division. You’ll develop hypotheses and execute in-depth analyses, translating data into actionable insights and recommendations. Monitoring site health and performance through analytics and key metrics – You’ll help conduct internal business reviews and support the development of site metrics and dashboards to monitor site health and influence the overall direction for the site. You’ll also identify and escalate key site issues, and conduct root cause analyses to recommend and implement fixes. Operating with excellence – You’ll land the fundamentals and create and help scale best-in-class efficient workflows, processes and timelines, embedding operational excellence into everything you do. Becoming an invaluable strategic partner to internal stakeholders – You’ll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site’s strategic direction and execution.

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us. Renting is one of life’s most critical experiences, yet the process is often slow, opaque, and unfair. We’re changing that by building the first end-to-end platform that turns complex screening into a seamless, high-trust experience for both property managers and renters. We’re growing fast – fueled by $78M in funding from the investors behind companies like Affirm, Gusto, and Uber. With a data-backed product that allows our customers to make smarter, more predictable decisions, and a team dedicated to transparency and precision, we’re not just improving the rental process; we’re setting the new standard for the entire industry. We’re aiming to double our impact this year, and we need builders, thinkers, and problem-solvers to help us scale. If you’re ready to modernize one of the most essential industries, we’d love for you to be a part of it. The Team Our Sales Development team is the first point of contact with prospective Findigs customers, and one of the most important growth levers in the business as they work closely with Account Executives, Marketing, and Revenue Operations to generate high-quality pipeline from property management companies across the country. This is a team that runs hard, wins together, and builds the foundation for how Findigs grows. The Role We're looking for a metrics-driven, hands-on Manager to lead, coach, and scale our Sales Development team. This is a high-impact role where you'll own the team's performance end-to-end — from hiring and ramping new reps to refining the outbound playbook and partnering cross-functionally to keep pipeline generation sharp and consistent. Reporting to the CRO, you'll be responsible for both the day-to-day rhythm of the team and the longer-term development of each rep. You'll bring operational rigor, a genuine love of coaching, and the sales instincts to know when to adjust the playbook versus when to hold the line. Please note, we are unable to sponsor or take over sponsorship of an employment visa at this time. Where you will make an impact: Build and develop a high-performing SDR team • Hire, onboard, and ramp Sales Development Representatives, setting them up for success from day one with structured training, clear expectations, and early wins, • Coach reps on outbound prospecting, cold calling, objection handling, discovery conversations, and multi-channel sequencing, • Run regular 1:1s, call reviews, and team sessions that are equal parts accountability and development; you make reps better, not just more accountable, • Create a culture of high performance and healthy competition where people want to win and help each other win, • Identify and invest in your strongest reps as future leaders, and build a team with internal mobility in mindDrive pipeline performance, • Own the Sales Development team's pipeline targets (monthly, quarterly, and annually) and build the operational cadence to hit them consistently, • Monitor leading indicators (dials, connects, meetings booked, show rates, pipeline quality) and intervene early when the numbers move in the wrong direction, • Develop and iterate on outbound messaging, sequences, and targeting strategies in partnership with Marketing and Revenue Operations, • Manage individual and team performance against KPIs with transparency and a growth mindsetOperationalize and improve the SDR motion, • Own the Sales Development playbook — prospecting strategy, qualification criteria, handoff process — and keep it current as our ICP, product, and market evolve, • Partner with RevOps to ensure the tech stack is set up for rep productivity and accurate reporting, • Build and maintain dashboards and reporting in partnership with RevOps that give leadership clear visibility into pipeline health, rep performance, and capacity, • Continuously identify and close gaps in process, tooling, and enablementCollaborate cross-functionally, • Partner closely with Account Executives to ensure a tight SDR-to-AE handoff and a shared definition of a qualified opportunity, • Work with Marketing on campaign strategy, account targeting, and messaging alignment to maximize top-of-funnel efficiency, • Coordinate with Revenue Operations and Finance on headcount planning, quota setting, and comp design, • Represent the Sales Development team in GTM leadership conversations, bringing data and perspective on what's working and what isn'tWe’d love to hear from you if you have:, • 5+ years of experience, including 3+ years managing a Sales Development team at a B2B SaaS company, • Prior experience as a high-performing SDR or AE; you've carried a quota and know what it feels like to hit it and miss it, • A proven track record of developing reps: you can point to people you've coached who went on to exceed their targets and earn promotions, • Operational rigor: you love the process side of sales development (the sequences, the cadences, the data) and you know how to build systems that scale, • Strong coaching instincts paired with clear, direct communication; you give feedback in the moment, not in a quarterly review, • Experience with modern SDR tools (sequencing platforms, dialers, intent data); comfort pulling your own reports and acting on what you find, • Comfort in a fast-moving environment where the playbook is still being written; you're as good at building as you are at executing, • Comfort using AI (e.g., Claude Cowork/Code) to automate and enhance relevant workflowsNice-to-haves:, • Experience selling into property management, real estate, or an adjacent vertical, • Experience scaling an SDR team from a small, scrappy group into a structured, process-driven functionWhat we offer:, • Location: We operate on an office-first schedule (5 days per week) at our NoHo office, with the flexibility to work from home when needed., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive base salary + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a Unlimited Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all-company holidays., • Wellness Perks: Health benefits, 401(k) matching up to 4%, monthly gym stipend, and lunch provided every day. Compensation disclosure as required by NYC Pay Transparency Law.The range listed includes a competitive base salary and a performance-based bonus. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, and the scope of responsibilities in the role. In addition to cash compensation, all full time employees receive an equity compensation package. Interviewing with Us We're committed to making our interview process as effective and candidate-friendly as possible. We use a tool called Brighthire.ai to record our interviews so that our interviewers can focus entirely on the conversation and not get distracted by taking notes. Please note, if you move forward with the interview process, you'll always have the option to opt out of the recording. We are an equal opportunity employer and, as such, all applicants will be considered based solely upon merit and directly relevant professional competencies. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Spotify is looking for a commercially minded FP&A Manager to serve as the dedicated finance partner for our Distribution Partnerships team. Distribution Partnerships play an important role in Spotify's growth strategy by working with strategic partners to expand user acquisition, deepen engagement, and improve retention through innovative distribution and marketing initiatives. In this role, you'll build the financial foundations that help shape partnership decisions. You'll develop robust business cases, subscriber models, and end-to-end P&L analyses that connect user growth with business outcomes. You'll partner closely with cross-functional stakeholders to evaluate opportunities, challenge assumptions, and provide insights that help leaders make confident, data-informed decisions. What You'll Do • Lead business case development for Distribution Partnerships by building investment models that combine subscriber forecasts, partnership economics, and full P&L impact., • Develop financial frameworks that evaluate new and existing partnerships, including lifetime value, payback periods, return on investment, and other key performance metrics., • Analyze large and complex datasets to identify trends, opportunities, and risks that inform partnership strategy and investment decisions., • Partner closely with Distribution Partnerships, Accounting, Business Affairs, Legal, Strategy, and other cross-functional teams to translate financial insights into clear recommendations for business and senior leaders., • Build, maintain, and continuously improve reporting for the partnership portfolio, including KPIs, performance tracking, forecasting, and variance analysis., • Support annual planning, quarterly forecasting, and ongoing financial planning activities by partnering with business leaders to establish data-driven targets., • Identify opportunities to improve financial processes, reporting, and tooling to help Spotify evaluate and manage partnerships more effectively.Who You Are, • You have 5+ years of experience in FP&A, Strategy & Analytics, Investment Banking, Corporate Finance, or a similar analytical role. Experience in a consumer subscription business is a plus., • You have experience building sophisticated financial models and performing scenario analysis in environments with evolving information and changing priorities., • You know how to translate commercial agreements into meaningful financial outcomes and have experience partnering with Legal, Business Affairs, commercial, or deal teams., • You are comfortable working with large datasets. Experience with SQL is preferred, and you are interested in applying AI tools to improve financial analysis and decision-making., • You balance strong attention to detail with sound judgment, knowing when additional analysis will meaningfully improve a decision and when it is time to move forward., • You manage multiple priorities effectively while maintaining a high standard of quality in a fast-moving environment., • You are naturally curious and enjoy exploring problems beyond the initial question to uncover insights that create business value., • You communicate complex financial concepts clearly and tailor your recommendations to both technical and non-technical audiences.Where You'll be, • This role is based in New York., • We offer flexibility to work where you work best, with 2–3 days per week in the office. Collaboration hours align to the EST time zone. The United States base range for this position is $117,677–$168,111, plus equity. The benefits available for this position include health insurance, six-month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, paid flexible holidays, and paid sick leave. These ranges may be modified in the future. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Find our AI notice here: https://lifeatspotify.com/ai-notice

Job Description KYC Platform Transformation Product Manager (VP / SVP) Location: New York, NY (Financial District) Position Type: Full-Time Estimated Base Salary: $100,000 – $250,000 (plus discretionary year-end bonus eligibility) Company & Team Overview Our client is a premier, top-tier global investment banking and securities firm headquartered in New York City. The Financial Crime Compliance (FCC) division coordinates the enterprise-wide Anti-Money Laundering (AML), economic sanctions, e-communications, and anti-bribery compliance initiatives. Composed of industry-leading professionals with backgrounds in regulatory bodies, legal practice, forensic consulting, and complex operations, the FCC team utilizes advanced control processes, deep investigative expertise, and data surveillances to identify and mitigate financial fraud, securities violations, and money laundering risks on a global scale. Job Summary The FCC division is seeking a highly experienced Senior Product Manager (VP/SVP level) to take on firmwide ownership of their Know Your Customer (KYC) compliance systems and product portfolio. In this role, you will lead the KYC Product Management and Change teams, acting as the primary visionary and strategist to ensure our compliance products align with evolving global regulatory frameworks while remaining hyper-efficient. You will collaborate closely with executive leadership, operational partners, and engineering stakeholders to define the long-term product roadmap. This includes prioritizing platform enhancements, managing system requirements from conception to execution, and integrating cutting-edge capabilities such as Generative and Agentic AI, machine learning, and graph network solutions. Principal Responsibilities • Product Strategy & Vision: Develop and execute the comprehensive product strategy for firmwide KYC compliance solutions in tandem with senior leadership across Compliance, Operations, Engineering, and core business units., • Roadmap & Lifecycle Management: Maintain and prioritize the product backlog and roadmap based on shifting regulatory dynamics, program priorities, and emerging technology solutions., • Requirements Architecture: Translate complex international regulatory compliance requirements into actionable technical logic; write and refine detailed business requirements, criteria for success, and acceptance criteria in JIRA., • Change Management Coordination: Partner with dedicated Change Management and Engineering teams to manage release schedules, system rollouts, and ensure global stakeholder awareness of platform capabilities., • Team Leadership: Directly manage, mentor, and grow a high-performing team of KYC Product Managers. Basic Qualifications • Education: Bachelor’s or Master’s degree in a quantitative or related discipline (e.g., Legal, Finance, Computer Science, Engineering, Product Management, Statistics, or Economics)., • Industry Experience: Minimum of 10 years of product management experience at a large, highly regulated global financial institution., • Subject Matter Expertise: At least 10 years of direct experience navigating complex Know Your Customer (KYC) / AML frameworks (via Operations, Execution, Compliance, or Legal functions)., • Technical & Data Aptitude: Thorough understanding of data structures, data analysis methodologies, and query languages such as SQL., • Project Tooling: Advanced proficiency with JIRA for requirement mapping, alongside standard corporate tools (Excel, PowerPoint)., • Communication Skills: Exceptional written and verbal communication abilities; a proven track record of translating legal/compliance mandates into technical requirements for engineering consumption., • Work Style: High sense of urgency, strong work ethic, and the ability to adapt seamlessly to a fast-paced environment. Preferred Qualifications • Advanced Analytics: Practical exposure to data manipulation tools and advanced analytics software (e.g., Alteryx, Tableau, R, or Python)., • Modern Legal-Tech Experience: Prior experience implementing or expanding advanced automated capabilities, including AI, machine learning models, and graph networks within an infrastructure., • Scale: Background steering large-scale, enterprise-level legacy system transformations., • Industry Knowledge: Deep modern awareness of global AML trends, typologies, and forensic financial patterns. Benefits Summary The organization is dedicated to providing its workforce with an industry-leading, highly competitive benefits portfolio designed to foster personal and professional growth. Comprehensive packages include premium health/wellness offerings, retirement and personal financial advisory programs, continuous learning opportunities, and robust corporate diversity network initiatives. Our client is an Equal Opportunity Employer committed to fostering an inclusive workplace and accommodating individuals with special needs or disabilities throughout the recruitment process.

Job DescriptionDESKTOP AND APPLICATIONS MANAGER HYBRID - NEW YORK CITY FULL TIME ONLY PERMANENT RESIDENTS ONLY The Manager for Desktop & Applications Engineering is a senior leadership role within the End User Computing group of the Information Technology department, reporting to the Senior Manager of Advanced Endpoint Engineering. This individual will own the strategy, delivery, and continuous improvement of the client's desktop environment and enterprise application portfolio, with a particular emphasis on Microsoft 365 cloud-based capabilities and the legal technology stack, including iManage, Litera, BigHand, and related platforms. Responsibilities: Team Leadership & Development • Directly lead, mentor, and develop a high-performing team of desktop engineers and application analysts, setting clear expectations for service delivery, technical excellence, and professional growth., • Foster a collaborative team culture oriented around continuous improvement, knowledge sharing, and cross-training to ensure bench strength and operational resilience., • Partner with the Senior Manager of Advanced Endpoint Engineering to shape and execute the End User Computing (EUC) roadmap, aligning desktop and application strategy with theclient's broader technology vision.Modern Desktop Experience & Microsoft 365, • Drive the client's modern desktop experience strategy, leveraging Microsoft 365 and cloud-based capabilities, including Microsoft Intune, OneDrive, Teams, SharePoint Online, and Microsoft Edge, to deliver a seamless, secure, and performant end-user environment., • Oversee the configuration, optimization, and governance of the Microsoft 365 suite, including Office application add-ins, toolbar customizations, and integrations with the client's legal application ecosystem., • Champion a cloud-first, modern management approach to endpoint management, transitioning legacy processes toward contemporary, scalable solutions.Legal Application Management, • Serve as the fclient's subject matter authority on legal desktop applications, including iManage Work 10, the Litera Desktop suite (Litera Compare, Innova, Contract Companion), BigHand digital dictation and workflow tools, IntApp Time, and Adobe Acrobat DC., • Manage the full application lifecycle for legal and business applications, from packaging, testing, and deployment through to patching, version upgrades, and end-of-life transitions., • Ensure that application updates and releases are rigorously tested, clearly communicated, and deployed with minimal disruption to the user community.Escalation Ownership & Issue Resolution, • Own Level 3 escalation management for desktop and application issues, driving root cause analysis and permanent resolution with urgency and accountability. Identify, research, and resolve complex application and platform issues, collaborating with software vendors, Microsoft support, and internal infrastructure teams as needed to eliminate recurring problems. Proactively monitor application and system performance using enterprise tools, identify bottlenecks and failure patterns, and implement improvements that measurably enhance stability and user satisfaction.Engineering & Platform Delivery, • Analyze, design, and implement enterprise application solutions, deploying software with user personalization across physical and virtual desktop environments., • Integrate and support end-user applications by profiling, configuring, customizing, and troubleshooting within zero-trust or hybrid security frameworks., • Configure operating system and system-level settings, and manage user, system, and enterprise policies via Group Policy, Intune, and related tooling to optimize performance, security, and the overall desktop experience., • Maintain clear, thorough, and current technical documentation for all supported applications, configurations, and standard operating procedures. Qualifications: • A Bachelor's degree in Computer Science, Information Systems, or a related technical discipline is preferred., • Candidates should bring 7 to 10 years of progressive experience in desktop engineering, application integration, or systems engineering, with a strong preference for experience in a large law firm or professional services environment., • Prior experience directly managing or leading a team of engineers or analysts is required., • Candidates must demonstrate expertise in Windows OS customization, registry management, Group Policy, and Microsoft Intune policy configuration, along with strong experience using enterprise troubleshooting and performance monitoring tools such as Windows Performance Analyzer, ControlUp, Perfmon, and Wireshark., • Hands-on experience with Windows Server, Active Directory, DNS, DHCP, and Intune policy management is expected., • In-depth knowledge of legal applications is essential, including iManage Work 10, the Litera Desktop suite, BigHand digital dictation and workflow solutions, IntApp Time, and Adobe Acrobat DC., • Candidates should possess strong knowledge of Microsoft 365 and Office 365 cloud-based capabilities, including Edge, OneDrive, Teams, and SharePoint Online, with demonstrated experience in Office add-ins, toolbar customization, and application integration., • Proficiency in configuring and optimizing collaboration platforms, including Zoom, Microsoft Teams, Cisco WebEx, and Jabber, across physical and virtual desktop environments is required. Familiarity with virtualization and cloud platforms, including Microsoft Hyper-V, VMware ESXi, Azure Virtual Desktop (AVD), and Citrix (CVAD/DaaS), is highly valued., • Advanced PowerShell and SQL skills for automation, Windows customization, and performance optimization are expected. Hands-on experience with profile management and personalization tools such as FSLogix and Ivanti AppSense is preferred., • The successful candidate will be an exceptional communicator who can translate complex technical matters for non-technical stakeholders, a proactive problem-solver who anticipates issues before they impact end users, and a leader who holds themselves and their team to the highest standards of service excellence., • Strong documentation skills and a commitment to creating and maintaining clear, thorough technical records are essential.

Job Description Spotify is looking for a Manager to join our Finance team and serve as a dedicated FP&A partner for our global Payments and Customer Service functions. As Spotify continues to scale across markets and monetization models, payments sit at the heart of how we acquire, convert, and retain subscribers, while customer service shapes the experience and cost of supporting them. This role owns the financial lens on both ecosystems. This is a high-impact, partner-facing finance role responsible for the payments and customer service forecast processes, the financial evaluation of payment partner and processor deals, the pipeline of payment optimization proposals, revenue protection and payment-cost assurance, and the modeling of contact center labor needs. You will partner with Payments, Customer Service, Subscriptions, Risk, Data, Financial Engineering, Accounting, and Business leadership to translate complex operational economics into clear financial narratives, build the models that inform decisions, and govern performance against plan. What You'll Do • Payments Forecast Process Own the end-to-end payments forecast — including processing fees, vendor mix, and refunds — across monthly, quarterly, and annual planning cycles. Build and maintain driver-based models, analyse variances against forecast, and clearly explain the underlying drivers to leadership., • Payment Deal Making & Partner Value Serve as the finance lead on payment partner, processor, and payment-method agreements. Model deal economics, pricing tiers, volume commitments, and incentive structures; quantify margin and cash-flow impact; and maximise the value of strategic partnerships while driving cost efficiencies at scale alongside Payments, Legal, and Business Development., • Payment Optimisation & AI/ML Build business cases for payment optimisation initiatives — routing, retry logic, local payment methods, fee reduction, and authorisation-rate improvements, including ML-driven optimisation. Size the opportunity, define success metrics, and track realised impact against the original investment case., • Checkout Flow Build business cases for checkout experience investments, partnering with Product and Engineering to evaluate the financial impact of flow changes on conversion, payment success rates, and subscriber acquisition costs., • Regional & Local Payment Methods Partner with regional payments leads to evaluate the economics of local payment methods, prioritise market-level investments, and align regional performance with global priorities., • Revenue Protection & Risk Provide the financial lens on revenue protection and payment risk — fraud, authentication, disputes and chargebacks, and reselling — quantifying the trade-off between loss mitigation, margin, and genuine-user experience, and supporting the business case for risk and regulatory readiness., • Payment Cost Assurance Partner with Financial Engineering and Data Science to verify and reconcile payment fees, detect fee anomalies, and build the automation, tooling, and alerting that improve cost visibility and forecasting accuracy., • Customer Service Forecast Process Own the customer service forecast across monthly, quarterly, and annual planning cycles — contact volumes, channel mix, cost-to-serve, and outsourced and in-house support spend. Analyse variances against plan and clearly explain the drivers to leadership., • Contact Centre Labour & Vendor Management Build and maintain workforce models that translate forecasted contact volumes, handle times, and service-level targets into headcount, staffing, and labour cost. Manage the economics of the BPO/vendor portfolio and site mix across geographies, and run scenario analysis for ramp-ups, seasonality, capacity, and efficiency initiatives., • Service Automation & Deflection Economics Quantify the financial impact of self-service, automation, and AI-driven deflection on contact volume and cost-to-serve, and build the business cases that balance efficiency against customer experience., • Performance Governance Establish and own the reporting infrastructure for payments and customer service. Develop and track KPIs covering cost of payments, acceptance rates, cost-to-serve, and the long-term unit economics of both functions., • Strategic Partnership Act as the primary finance partner to the Payments and Customer Service organisations, providing scenario analysis and decision support on roadmap prioritisation, market expansion, staffing strategy, and infrastructure investment., • Cross-Functional Leadership Partner with Data and Engineering teams to improve forecasting accuracy and cost visibility, and translate operational data into financial insight for non-technical stakeholders across Spotify.Who You Are, • Experienced Finance Professional: 5+ years in FP&A, Corporate Development, Investment Banking, or strategic finance. Experience in payments, fintech, subscriptions, customer service/contact centre operations, or other transaction- and labour-intensive businesses is highly preferred., • Sophisticated Modeller: You build dynamic, driver-based models that handle complex variables — fee structures, payment-method mix, FX, fraud and dispute rates, contact volumes, handle times, and staffing requirements — and distil them into the assumptions that matter most for a decision., • Deal-Oriented: You can structure and evaluate commercial agreements, pressure-test pricing and incentive terms, and clearly articulate trade-offs to senior stakeholders., • Clear Communicator & Influencer: You have a sharp eye for detail and the ability to influence senior stakeholders across Finance and the business through clear, data-driven narratives and investment cases., • Operational Mindset: You are comfortable navigating ambiguity and building processes from scratch in a fast-paced, flat organisational structure., • Systems Fluency: Comfortable with automated reporting and planning tools (NetSuite/Adaptive, Workday Financials), strong SQL or data fluency, and a track record of leveraging AI and ML to drive analytical throughput and optimisation.Where You'll Be, • This role is based in London or New York., • We offer flexibility to work where you work best, with 2–3 days per week in the office., • Collaboration hours align to the EST time zone. The United States base range for this position is $117,677–$168,111, plus equity. The benefits available for this position include health insurance, six-month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, paid flexible holidays, and paid sick leave. These ranges may be modified in the future. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Find our AI notice here: https://lifeatspotify.com/ai-notice

Job DescriptionThe opportunity We are seeking an experienced and forward-thinking Data & AI Governance Manager to join our growing Data Management capability, based in New York. This role blends client-facing delivery with thought leadership and internal development responsibilities, helping shape and scale Kubrick’s Data & AI Governance proposition. Location: New York City, NY, USA. May require client site regular site visits. About Kubrick Kubrick is an award-winning consultancy that helps organizations design, build and scale data and AI solutions that deliver lasting impact. We work with organizations across industries including financial services, healthcare, retail, energy, aviation, and the public sector, and partner with leading technology providers such as Microsoft, Snowflake, Databricks, and Collibra. What sets us apart is how we build capabilities and careers. Through continuous learning, real-world experience, and a collaborative culture, we help our people develop the skills, confidence, and experience to build rewarding careers. What you'll be doing You’ll oversee delivery of a variety of data management engagements, whether focused on standing up business glossaries and ownership models, rolling out enterprise data catalogues and lineage, implementing data quality frameworks and issue triage processes, or designing data governance operating models. In addition to hands-on technical work, you will often play a leadership role in Kubrick’s delivery squads, providing technical guidance and ensuring best practices are followed throughout the project lifecycle. You will work closely with clients and internal stakeholders to translate business requirements into robust technical solutions, ensuring projects are delivered on time, within scope, and aligned with client expectations. Details of role: Lead delivery of data governance, metadata management, and data quality workstreams for clients. Define and implement enterprise frameworks covering stewardship, ownership, policy and standards, issue management, and governance processes. Support configuration, implementation, and enablement of tooling (e.g. Collibra, Immuta, Anomalo, Ataccama etc.). Design metadata strategies, business glossary structures, and conceptual data models. Support data lineage initiatives, including mapping end-to-end data flows and identifying critical data elements. Develop and implement data quality frameworks, profiling strategies, and remediation processes. Lead internal squads and coach junior team members, providing delivery oversight and subject matter expertise. Engage with stakeholders to translate business needs into data governance initiatives. Contribute to internal growth of the capability—developing playbooks, methods, reusable templates, and IP. Participate in pre-sales efforts and develop client proposals that highlight the value of data management. Work with Kubrick & client staff of other disciplines to understand and assess requirements, design solutions and inform delivery planning. Seek, build, and maintain effective client relationships contributing to Kubrick’s commercial priorities and supporting our partnering approach to working with clients. What we're looking for You’ll bring deep expertise across core data management disciplines such as metadata management, data quality, governance frameworks, stewardship, regulatory compliance, and AI governance practices. You will lead delivery squads, define strategic roadmaps, and guide the configuration and rollout of governance tooling such as Collibra, Ataccama, Informatica or equivalent platforms. The role also requires a strong understanding of how governance adds business value, enabling trusted, discoverable, and well-managed data for analytics, regulatory reporting, operational resilience, and AI enablement. Key Requirements: Experience in data governance, metadata management, or data quality implementation across large-scale organisations. Demonstrated expertise in tooling such as Collibra, Ataccama, Immuta, Anomalo etc. Proven experience designing operating models, governance frameworks, and stewardship roles. Data Governance or Technology Partner qualifications preferred e.g. DAMA CDMP, Collibra Ranger etc. Strong understanding of metadata, lineage, CDE management, data cataloguing, and data quality dimensions. Experience delivering data management solutions on modern platforms such as Databricks, Snowflake, Azure, or AWS. Strong stakeholder engagement, workshop facilitation, and written/verbal communication skills. Ability to lead delivery teams and provide coaching or line management to more junior staff. Comfortable creating documentation, training materials, and supporting upskilling of client users. Ability to contribute to thought leadership and help define the evolution of the Data & AI Governance capability. Benefits Enhanced maternity, adoption and paternity leave, plus a return to work bonus Additional caregiver leave 15 PTO days plus 11 public holidays (26 days total) Flexible working options, including flexible start and finish times and part-time arrangements Hybrid working, typically 2 to 3 days per week in our New York office, alongside client meetings and remote working 401(k) retirement program with company match up to 3% Healthcare insurance (80% premium employer paid) Dental and vision insurance Long term disability insurance (100% employer paid) Financial wellbeing support Mental health, diversity and inclusion support, plus confidential support through our Employee Assistance Program (EAP) Learning and development opportunities, including professional certifications Internal mobility and career development opportunities Additional voluntary benefits Diversity & Inclusion We encourage applications from women and people from all underrepresented backgrounds in data and AI, including racial and ethnic minorities, LGBTQ+ people, people with disabilities, and people who are neurodivergent. If you need any adjustments during the recruitment process, at any stage, for any reason, just let us know. We're here to support you.

Job Description About 9fin 9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion. Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets. Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption. We’re at a defining inflection point. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide. The Role 9fin's buy-side clients are the capital behind the credit markets. Credit funds, CLO managers, private credit platforms, and distressed investors run research, underwriting, portfolio monitoring, and relative value workflows that are deep and specialised. They are actively excited about what AI can unlock. Our job is to make that potential real inside their investment teams. The Forward Deployed Investor is the person who does it. You are a domain expert who has done the work yourself, and you can credibly sit across the table from a portfolio manager, a private credit underwriter, or a distressed analyst and say: "Here is how this changes the way you invest." You will work with 9fin's most strategic buy-side clients, drive deep adoption of our existing AI capabilities across the investment process, and become a critical voice in shaping what we build next. Every client engagement is a source of product intelligence. The insights you bring back from the front line will directly influence 9fin's AI product roadmap and sharpen how we win the next generation of buy-side accounts. What You Will Do Map investment workflows and find the highest-value insertion points. Embed with client teams to document how sourcing, screening, underwriting, credit committee preparation, portfolio monitoring, and relative value work actually gets done end-to-end. Identify the three to five places where 9fin's AI can materially change the workflow. Co-author adoption success criteria with the client, tied to their investment outcomes. Build 9fin's AI into those workflows. Take the identified insertion points and build them out using 9fin's toolkit: in-platform capabilities, MCP integrations, agents, and future capabilities as they ship. Weighted by workflow depth, not count. Iterate based on real usage behaviour, not intended usage. Drive adoption at your served accounts. Onboard named users across investment, research, and risk. Run enablement sessions with power users, identify and support champions inside the client. Monitor active usage and address dormant seats before they become churn signals. Review adoption monthly with client champions and quarterly with the CIO, head of research, or equivalent sponsor. Feed the field back into 9fin. Every deployment produces structured intelligence, fed to two consumers. First, product and engineering: prioritised requests tied to specific account and workflow context, patterns extracted across deployments. Second, the wider GTM cycle: case studies, demo assets, workflow evidence, and competitive intelligence that sharpen the next GTM cycle. Spot expansion. Identify opportunities inside served accounts for new users, new use cases, new departments, or new products. Document with context and hand to Account Management for commercial follow-up. What You Bring You are a subject matter expert with 3+ years of practitioner experience at an asset manager, credit fund, or insurer, with fluency across end-to-end investment workflows in your area, not just the data those workflows consume. Specifically, in one or more of the following: Credit portfolio management and research. High yield, leveraged loan, or multi-strategy credit investing, covering screening, underwriting, credit committee process, and ongoing portfolio monitoring Private credit and direct lending. Origination, underwriting, documentation review, or portfolio monitoring at a private credit or direct lending platform CLO investing. CLO management, warehouse and portfolio construction, or CLO debt and equity tranche investing Distressed and special situations. Stressed and distressed credit analysis, restructuring and process tracking, documentation and covenant analysis, or capital structure work Buy-side transformation, data, or research technology functions. Investment data, quantitative or systematic credit research, chief data office, digital transformation, or AI strategy roles where you have led or contributed to AI and workflow transformation projects specifically in credit investing Beyond your domain expertise, you are: Demonstrably interested in technology applied to your domain. For example: participation in an internal AI, data, or research technology working group; external vendor champion or evaluation lead for domain tech. You may have already moved to a technology company focused on credit markets. Familiar with and hands-on with modern domain tooling. Direct user experience of Rogo, Hebbia, AlphaSense, Octus, or comparable AI-native platforms in your workflow. You can speak from experience about what works, what doesn't, and why. Comfortable operating inside confidential investment processes. You will sit close to live pipelines, positions, and internal research. You are disciplined about what does and does not travel between accounts, and clients trust you quickly because of it. A strong communicator across styles and audiences. Extremely comfortable with the analysts who will be the day-to-day platform users. Highly credible with portfolio managers, heads of research, and CIOs. Strong writing and in-person skills. Able to flex style for technical and business audiences. Highly collaborative across a broad internal network. The function operates in close partnership with GTM, Product, Engineering, and other 9fin teams. You are energised by cross-functional work, you bring people with you rather than working around them, and you know how to translate what you are learning in the field into inputs that other teams can act on. Outcome-oriented. You measure success by whether clients are actually using the platform differently, not by how many meetings you held or decks you delivered. Why Join 9fin Category leadership. 9fin is the reference platform for debt capital markets data and AI. Buy-side clients use us because there is no comparable alternative. A genuine domain-expert role. You bring credit investing expertise; we back you with the platform, the product team, and the mandate to make it real inside client organisations. Direct influence on the product. Field intelligence from your deployments feeds the product roadmap. What you learn on the ground shapes what 9fin builds next. Series C stage, growing fast. Small enough that your work is visible, large enough to have the platform and customer base ready for real deployment. Our benefits We're a scaling start up, and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance Competitive Salary: $128,000 - $173,000 Equity Options 401(k) (9fin pays 3%, employee contributions are uncapped) Private Health Insurance, with Dental and Vision Paid sick leave Disability Insurance (New York) Commuter benefit Time off 25 vacation days per year Local public holidays Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work Work abroad for up to 3 months a year 1 month paid sabbatical after 5 years of service Enhanced parental leave & flexible working arrangements available Training & Culture Professional learning and development budget Bi-annual team socials Summer and Winter company social events 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.

Job Description US Mobile is building the future of wireless communication. The goal: one unified network open to any person and any device, worldwide. Connection without walls. We’re getting there by empowering customers. All three major networks on one phone and one plan, plus home internet from Starlink. No lock-in. No commitments. Custom fit plans at every price point. 24/7 customer support with real people, empowered to help. We get real-time feedback from Reddit, surveys, and customer support informing product roadmaps and everything we do. It’s working — Consumer Reports named us the top-rated mobile carrier two years in a row.* And we’re building innovative systems that scale. A network agnostic tech stack. Agile, cross-functional teams built on trust and mutual respect. This work isn’t for everyone. If you work fast, flexibly, and collaboratively — without compromising standards — we want to hear from you. ABOUT THE ROLE We’re hiring a Senior Product Manager, Growth to own how people discover US Mobile, sign up, and become long-term customers. You’ll drive measurable improvement across our growth loops by building and optimizing experiments and product changes across our marketing, web and app experiences. This is a hands-on, high-ownership role. You’ll work directly with engineering, design, data, and growth to find the biggest growth opportunities, ship changes quickly, and build the experiments, channels, and lifecycle systems that compound over time. You’ll be deep in the product, deciding what to build and shipping it. You’ve built and scaled growth systems before and want to do it again. You’re strong with data and get into it yourself, but you pair that with customer-obsessed product judgment and empathy for users. You move, take ownership and would like to make an impact. What You'll Do: • Own key growth levers in the discovery, signup, activation and promotional surfaces. Deliver the highest-impact opportunities across consideration, sign up and life cycle decision points, and then improve them., • Run experiments end-to-end. Form the hypothesis, design the test, ship it, read the results, and roll out what works., • Build and scale growth loops. Optimize our engagement and growth loops that compound over time., • Improve activation and retention. Get customers to value faster, and give them reasons to stay., • Partner across the company to ship fast. Work directly with engineering, design, data, and marketing to move growth changes quickly across web and app., • Build the tools growth depends on. Work with engineering on the experimentation setup, event tracking, and lifecycle tooling the team needs to learn from every change.Minimum Qualifications:, • 7+ years of product management experience, with several years focused on growth — owning acquisition, activation, retention, or monetization., • You’ve built and scaled growth or acquisition systems before, with measurable results., • You own experiments end-to-end and are fluent with product analytics (e.g., PostHog, Amplitude, Mixpanel) — you define the metric, design the test, and read the results yourself., • Strong with data and paired with real-world product judgment and empathy for users; you know when to trust the numbers and when to trust qualitative signals., • You know when to take a big swing with limited data versus optimize what already works, and can explain your reasoning., • You move fast and operate with high ownership in a fast-changing environment., • A strong communicator who can align engineering, design, data, and marketing without formal authority., • You create organization and direction from a set of problems, leading your team towards a clear and well-developed end goal.Preferred Qualifications:, • You’ve built multi-channel acquisition across growth marketing, product-led growth, SEO/ASO, referrals, and lifecycle., • You’ve stood up an experimentation program or culture from scratch., • Experience with pricing and packaging, churn and reactivation, or onboarding optimization., • Background at a high-growth consumer, subscription, or marketplace company.Benefits & Perks:, • Competitive salary; onsite Monday–Wednesday., • Gym reimbursement., • Free cellular service on the best network in the US., • Free lunch in the NYC office and a fully stocked kitchen., • MetroCard reimbursement., • Flexible working hours. Think you're a good fit? Apply to learn more! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry's best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you've found the right job posting. About the Team: Growth Marketing Team focuses on driving all new revenue for CookUnity's business. Our goal is to grow as fast as possible while maintaining a high level of efficiency. We are a test and learn team that rewards contrarian marketers. The role: As our Influencer Marketing Manager, you will own CookUnity's influencer and creator marketing engine as a measurable acquisition channel. You'll build a portfolio of creator relationships across TikTok, Instagram, YouTube, and emerging platforms; turn CookUnity's chefs, menus, and customer insights into creator-ready angles; and make the channel accountable to incremental new-customer growth. This is a builder role. Create the operating system, run the deals, and scale our creator channel. Responsibilities: • Own and scale CookUnity's influencer and creator marketing program across priority platforms, ensuring partnerships are aligned with new-customer growth, CAC, payback, and quality goals, • Build the creator operating system from the ground up: creator tiers, sourcing workflows, audience-fit scoring, outreach templates, deal structures, usage rights, tracking standards, and post-campaign readouts, • Manage creator relationships end to end, from first contact to brief, contract, deliverables, content review, tracking, payment, and long-term reactivation, • Turn CookUnity's chefs, menus, product experience, and customer data into creator briefs that give partners specific, useful things to say, • Build a creator community through early tastings, chef access, menu drops, data briefings, and repeatable moments that make creators more invested in CookUnity over time, • Monitor budgets and pacing with rigor; identify performance risks early and reallocate toward creators, formats, and offers with stronger signal, • Use AI and automation to improve speed and quality across creator discovery, audience-fit scoring, outreach personalization, brief development, trend mining, comment analysis, and reporting, • Collaborate with paid social, creative, lifecycle, SEO, product, culinary, and chef partnerships teams to turn creator activity into a repeatable growth engine, • Stay on the frontier of creator marketing, platform shifts, AI tooling, and performance measurement so CookUnity keeps learning faster than the categoryQualifications: You're a performance-minded creator marketer with a builder's mindset. You know the difference between a post that looks good and a program that can scale. You're the kind of person who opens a spreadsheet when others open a deck, then uses that spreadsheet to write a better creative brief. • 4+ years of experience managing influencer, creator, or affiliate-style partnership programs, ideally for a direct-to-consumer, ecommerce, subscription, marketplace, or food brand, • Experience managing paid creator budgets and negotiating deal structures, including flat fees, performance incentives, usage rights, creator licensing, and paid amplification, • Strong analytical fluency. You are comfortable with data, CAC, payback, conversion, cohort quality, attribution limits, and the difference between reach and commercial signal, • Strong creative judgment. You can brief creators clearly, evaluate whether content will work, and explain why a hook, format, or audience match is likely to perform, • Bias toward system-building over one-off wins. You create playbooks, templates, dashboards, and workflows that make the program stronger after each cycle, • Curious about AI as an operating layer for influencer marketing. No engineering background required; practical experimentation with workflows that make sourcing, research, briefing, outreach, QA, or reporting faster and better, • Detail-oriented project manager who can juggle creators, agencies, contracts, briefs, timelines, budgets, and internal partners without dropping threads, • Commercially sharp and intellectually curious. You bring channel fluency, broader growth judgment, and a clear point of view on where the next dollar should go, • Operate with a high degree of autonomy and accountability. You proactively flag risks, identify opportunities, and push for what you believe inLearn More About CookUnity We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we're looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale. We hope this provides valuable insight into our culture and product vision. If this excites you, we'd love to connect! Benefits ???? Health Insurance coverage ???? 401k Plan ⛱ Unlimited PTO ????️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical ???? Paid Family leave ???? Compassionate Leave: 3-5 days each time the need arises ???? A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly ???? AI-forward workplace: enterprise access to ChatGPT and Claude to help you work smarter and grow faster. ????????️‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle ????????️‍???? Personalized Spanish coach ???? Awesome opportunity to join a company that is looking to change how we eat and how chefs work! CompensationAll final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Pay Range for this position $100,000—$110,000 USD If you're interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time! CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. A quick note for all candidates We've recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief "proof of humanity" to confirm that we're connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us: • Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com, • Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you're unsure, feel free to reach out to us on our official LinkedIn Company Page., • We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS., • We'll never ask for payment or personal financial details. If anyone does, please don't share any information and let us know right away. If something ever feels off or you're unsure about a message, we'd much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.

Job Description Usercentrics is a global leader in data privacy and privacy-led marketing solutions. We believe there is no need for a trade-off between growth and privacy compliance. Our vision is to unlock the potential of data privacy to empower a thriving digital ecosystem. We work with companies to create a healthy balance between data-driven business and privacy-led marketing for every size of enterprise. Our customers build trust with their users through improved transparency and control to drastically improve marketing and monetization, while achieving full privacy compliance. In January 2026, we acquired MCP Manager - a governance platform for the Model Context Protocol - and brought it into our product portfolio as a new product line at the intersection of AI and data privacy. This role owns that product. The role You will be the Senior Product Manager for MCP Manager by Usercentrics, our solution for controlling and centralizing AI's access to systems and data. This is a high-impact position: the product is new to Usercentrics, the market is moving fast, and you will define how it grows. You will work directly with engineering and design to ship, with GTM teams to launch, and with customers to understand where the product needs to go next. Within 3 months, you will have a clear grasp of the existing product, established working relationships with engineering and design, and shipped at least a handful of meaningful improvements. Within 12 months, you will own the product roadmap end-to-end, have embedded MCP Manager into Usercentrics' broader product ecosystem, and be the internal and external authority on what this product does and where it's headed. Your tasks: • Owning the product roadmap for MCP Manager - from prioritization through to delivery, • Collecting, analyzing, and acting on customer feedback and usage data, • Writing and maintaining product requirements documentation, • Collaborating daily with engineering and design teams, • Supporting go-to-market launches in partnership with Marketing and Customer Success, • Connecting product decisions to Usercentrics' privacy strategy and business goals, • Representing the product externally - with customers, partners, and at events, • This is a small, fast, automation-heavy team - structure is implicit, documentation is lightweight, and you’ll be closer to the build than in a big-company PM seat. Requirements • You’re a fit if you have both real B2B SaaS ownership and hands-on AI/MCP depth.”, • 5+ years in product management, including hands-on ownership of a B2B SaaS product the company sold – not internal tooling, not a PM role at a company that uses software but doesn’t sell it., • Technical fluency - you don't need to write code daily, but you can work closely as a peer with engineers, • Rigorous quantitative analytical skills - you can approach large sets of data and derive evidence-backed conclusions, • Strong communication, PRDs are clear, your reasoning is traceable, • Process discipline - you've manage a backlog, run a sprint, and keep stakeholders aligned without constant hand-holding, • Customer empathy backed by data - you start with user needs and build the business case from there, • AI depth - you’ve shipped with LLMs, agents, and tool-calling, and can reason about the agent / tool layer – not just AI’s business value., • Hands-on MCP / agent depth - You’ve built, configured, or connected MCP servers or agent / tool-calling systems (not just read about them), and can talk transports, auth, and failure modes as a peer with our engineers., • Highly curious and self-directed - you ramp fast on a hard new domain without hand-holding.”, • Eligible to work in the United States Benefits BENEFITS INCLUDE • 401K plan contribution, • Vacation days, • Health insurance (100%), • Hybrid workplace, • Online yoga sessions, • Events - Team Buildings, happy hours, parties/get togethers, occasional company covered breakfasts/lunches, in/across offices, online/in person etc., • Gifts - We celebrate life & work milestones at UC (work anniversaries, new bom babies and similar), • Snacks, fruits, coffee and drinks in the office The annual base salary range for this position is outlined below. Compensation within this range is determined based on a variety of factors, including geographic location, role-specific skills, relevant experience, and internal equity. At Usercentrics, we are committed to transparent and equitable compensation practices. Salary Range: $175,000 - $185,000 annually Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Usercentrics we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Why join Usercentrics? • Joining Usercentrics means becoming part of a fast-growing, diverse and international team of tech enthusiasts and entrepreneurially-minded who build our success story together, • Company culture is important to us - we strive to continuously develop a positive, vibrant and inspiring environment that enables everyone to thrive both personally and professionally, • Get involved! We have plenty of initiatives and love to see people from all department enthusiastically participating and shaping our future together in different cross-department projects, • Your work-life balance is important to us too - we offer flexible working hours, hybrid working and the possibility of workcations (in accordance with our company policy), • We always remember to have fun along the way, both in our day-to-day work and at our regular team events on site in our offices in Munich, Copenhagen, Odense, Lisbon, New York and Buenos Aires or online, • You are the most valuable asset to our company which is why we’re happy to offer awesome benefits like our personal development budget, job-related language courses and a lot more (depending on your location) to focus on your well being, • We’re happy to offer beneficial perks for the US including 100% Employee Healthcare Insurance Cover and 401k Employer contributions amongst others.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Product Management Expert Type: Contract Compensation: $80–$90/hour Location: Remote Role Responsibilities • Construct enterprise product scenarios for multi-quarter roadmap planning and cross-functional stakeholder alignment at Fortune 500 scale., • Build product tasks across F500 product strategy, discovery, user research, pricing, packaging, and platform/API product management., • Develop product operations scenarios using tools like Jira/Productboard, Amplitude/Mixpanel, Figma, and enterprise experimentation platforms., • Apply enterprise product methodologies such as JTBD, RICE/opportunity scoring, dual-track agile, and OKRs to produce reference PRDs, roadmap strategies, and executive-level product narratives., • Author rubrics that distinguish authentic enterprise product judgment from generic framework or bootcamp-level recall. Qualifications Must-Have • 5+ years as a product manager or product leader at a Fortune 500 technology or enterprise organization., • Direct ownership of F500-scale products, platforms, or product lines with measurable business impact., • Fluency in enterprise product tooling and methodologies, plus understanding of F500 budgets, cross-functional governance, and executive stakeholder alignment. Preferred • Prior rubric, product-training curriculum, or PRD/documentation authorship. Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Description At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #30 in the National Law Journal's survey of the nation's largest law firms. Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally. The Position We're looking for a Senior Network Engineer to own and evolve our enterprise network across multi-site and cloud environments. You'll be a key technical voice shaping infrastructure strategy, driving security posture through zero-trust principles, and ensuring high availability for business-critical systems — all while working remotely on a collaborative, senior-level team. Key Responsibilities Design & Architecture • Architect scalable, resilient network solutions including routing/switching, SD-WAN, firewalls, VPN, QoS, and zero-trust segmentation., • Define requirements, evaluate technologies, and lead infrastructure changes from design through implementation., • Develop and maintain business continuity and disaster recovery plans for all network components. Operations & Maintenance • Perform proactive maintenance — patching, upgrades, tuning, and health monitoring across the networking estate., • Manage vulnerability findings and vendor security advisories for network equipment and systems., • Maintain accurate network documentation, configuration baselines, and topology diagrams., • Own and resolve network-related incidents and service requests, driving issues to resolution. Collaboration & Strategy • Partner with security, infrastructure, and application teams to support firm-wide initiatives., • Evaluate emerging technologies and translate their impact into actionable recommendations., • Serve as a technical mentor and backup resource across the Network Engineering team., • Communicate clearly with technical and non-technical stakeholders at all levels. Qualifications • 10+ years of hands-on network engineering experience across multi-site enterprise environments, • Bachelor's degree in Computer Science, Information Technology, or a related field — or equivalent professional experience., • Palo Alto Firewalls - Production deployment, policy management, and troubleshooting of Palo Alto NGFW (Panorama experience a strong plus)., • Cisco ACI - Hands-on experience with Nexus 9300/9000 series in ACI mode — fabric design, EPG/contract configuration, and troubleshooting., • Proven ability to architect, implement, and troubleshoot complex, multi-vendor network infrastructure., • Strong documentation habits — you leave networks better documented than you found them., • Ability to translate ambiguous business requirements into clear, implementable technical designs., • Excellent communication skills — comfortable presenting to both engineers and executives., • Strong project management instincts with the ability to juggle multiple workstreams independently., • A collaborative, team-first mentality balanced with the ability to drive work autonomously., • Routing & Switching, • Deep expertise in enterprise routing protocols (OSPF, BGP) and switching (VLANs, port channels, spanning tree, QoS) across multi-site environments., • Cisco certification at the professional or expert level (CCNP, CCDP, or CCIE) strongly preferred., • Experience in professional services, financial services, or legal industry environments., • Familiarity with network automation tooling (Ansible, Python/Netmiko, Terraform for network infra)., • Experience with public cloud networking (AWS, Azure) and hybrid connectivity patterns., • Exposure to Panorama for centralized Palo Alto management at scale., • Core Networking, • SD-WAN (Silver Peak / HPE Aruba EdgeConnect) — deployment, policy, and optimization, • DMVPN, IPSec VPN, and secure remote access architectures, • Load balancing (Citrix NetScaler / ADC) — configuration, SSL offload, and health monitoring, • Wireless networking via Cisco Meraki — deployment, RF planning, and troubleshooting, • Network tapping and packet capture solutions for visibility and forensics, • Security & Zero Trust, • Zscaler (ZIA/ZPA) — implementation, policy configuration, and troubleshooting, • ACL development and firewall policy lifecycle management, • Zero-trust network segmentation principles and implementation, • WAF configuration and proxy infrastructure, • Collaboration & Voice, • Cisco Call Manager (CUCM) and Unity Connection — administration and troubleshooting, • Network monitoring and management platforms (SolarWinds, PRTG, or equivalent) Wilson Elser offers a competitive salary and benefits package designed to support our attorneys both professionally and personally. A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range: $135,000—$150,000 USD Why Should You Apply? • Benefits: Outstanding benefits package, including 401k match and generous PTO plan, • Career Growth: Ample opportunities for professional development and advancement, • Employee Perks: Access to corporate discount plans and other benefitsWilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.California Residents may review our CCPA notice for applicants and employees here. #ZR

Job Description Career Renew is recruiting for one of its clients an Engineering Manager - this is an onsite role in NY. Salary range: 200-250K USD base plus benefits plus equity. We are the leading AI-native revenue platform for modern finance and accounting teams. Our agents automate the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on us to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, we've raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. About the Role We are hiring an Engineering Manager to lead a product engineering team building core capabilities of our platform. You will be responsible for people leadership, delivery execution, and technical decision-making, while partnering closely with Product and Design. This role is ideal for someone who enjoys building high-performing teams, improving engineering processes, and shipping impactful software in a fast-moving environment. What You’ll Do Lead and develop a team of software engineers through coaching, feedback, and career growth Own delivery planning and execution for your team, ensuring predictable and high-quality outcomes Partner with Product and Design to define scope, timelines, and technical approach Guide architectural and technical decisions while maintaining a high quality bar Improve engineering processes, tooling, and team health over time Hire and onboard new engineers as the team scales Requirements: 7 - 10 years of experience in software engineering, with 3+ years managing engineers of varying seniorities (Mandatory) Currently or recently (within 1 year) in an Engineering Manager role actively managing engineers (ideally team of 10+ engineers) (Mandatory) Experience at Series A-Series D startups (e.g. Ramp, Brex, Rippling, or similar fintech/AI-native startups in NYC) (Mandatory) Background in B2B SaaS product engineering, ideally in fintech, billing, payments, or revenue/accounting workflows CS degree or equivalent technical background Strong system design fundamentals (Mandatory)Familiarity or high level of interest with AI/LLM tooling and modern dev workflows (Nice-to-have) Why you should join us • Backed by top-tier investors with serious momentum. We've raised $92M+ from Lightspeed Venture Partners, General Catalyst, and Primary Ventures — including a $55M Series B in 2025. We're growing fast with ~190 employees and strong customer traction across B2B companies like Cursor and Statsig., • Real leadership impact from day one. You'll own people management for a team of 10–15 engineers and report directly to the VP of Engineering. This is a high-visibility role with direct influence on how the engineering org scales., • Fast and lean interview process. Two rounds total — a 45-min Zoom with the VP of Engineering followed by a 3-hour on-site. The whole process can wrap up in under two weeks., • Competitive comp with equity upside. Base salary up to ~$250K+ for the right candidate plus equity in a Series B company with strong investor backing and real growth trajectory., • Excellent benefits package. Up to 100% employer-covered healthcare (medical, dental, vision), unlimited PTO, 12 weeks parental leave, free One Medical membership, daily lunch provided, and tax-free commuter benefits.

Job DescriptionAbout Dreamdata Dreamdata is the industry leader in B2B marketing attribution and activation. We're on a mission to help B2B marketing leaders finally connect their efforts directly to real revenue - solving a complex problem that has plagued the industry for years. It's working. We have achieved strong product-market fit and are experiencing explosive, triple-digit YoY growth. This momentum is now backed by a recent $55,000,000 Series B funding round set to fuel our rocketship as we scale globally. We’re now scaling our GTM engine and are looking for a hands-on RevOps Manager to help us build reliable, scalable revenue systems across Sales, Marketing, SDR, and Customer Success functions. The Opportunity This is a hands-on Revenue Operations role with a strong technical focus on systems architecture, automation, and integrations. The role requires ownership of core GTM systems and building scalable workflows across the stack. If you are motivated by leveraging AI to design, integrate, and extend internal tools, this is an opportunity to help shape the next generation of our internal platform and data infrastructure. You'll report directly to the COO, with day-to-day priorities and operational guidance coming from the Senior Revenue Operations Manager. You'll partner with stakeholders across Marketing, Sales, and Customer Success to ensure our GTM systems are clean, automated, and dependable as the company scales. Key Responsibilities • Own HubSpot administration including objects, properties, lifecycle stages, workflows, permissions, and routing logic, • Design, build, and maintain Zapier/n8n automations, including multi-step workflows, error handling, and monitoring, • Work with routing and round-robin logic based on segment, geography, and SLA requirements, • Support SDR outbound workflows through system design and automation, • Maintain data hygiene across GTM systems (deduplication, enrichment, validation), • Own and monitor integrations across GTM tools, ensuring sync reliability and fast issue resolution, • Partner closely with RevOps, Sales, Marketing, Finance, and CS to translate GTM needs into scalable system solutions Requirements Must-Have • Design, build, and continuously optimize GTM processes through automated workflows, reducing manual work across Sales, Marketing, SDR, and Customer Success, • Hands-on experience as a HubSpot Admin (workflows, objects, lifecycle, routing), • Strong experience with Zapier or similar products, including complex, multi-step automations, • Experience building and maintaining web forms and demo request flows, • Solid understanding of lead routing, round-robin logic, and GTM handoffs, • Comfortable working closely with commercial stakeholders, • Proactive, detail-oriented, and excited about owning systems end-to-end, • Experience with SQL or a similar querying language to extract and analyze data across our systemsNice-to-Have, • Experience supporting SDR tooling (e.g. Outreach, Orum), • Familiarity with enrichment tools (e.g. Apollo, ZoomInfo, Lusha), • Experience with reverse ETL tools (Hightouch), • Exposure to product or web analytics tools (Segment), • Experience with BigQuery and Looker, • Exposure to software development processes, • Exposure to finance operations Location • New York, NY, • Some travel to our Copenhagen office should be expected Benefits At Dreamdata, you’ll have the opportunity to make a real impact. Join us in shaping the future of B2B marketing analytics and activation while developing your skills and growing your career. We are committed to creating an inclusive, diverse workplace where everyone can thrive. If you’re passionate about building meaningful connections and helping businesses succeed, we’d love to hear from you. • Total Compensation: ~$145k for the right candidate, • Health/Dental/Vision Insurance 100% Covered, • 401(k), • Commuter Benefits, • Office dogs

Job Description Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Director of GTM Strategy & Operations is a partner to Charlie Health's VP of GTM Strategy & Operations. You will own the end-to-end decomposition of revenue performance, from lead through opportunity, booked assessment, and admission, and leverage that diagnosis into decisions about near-term maneuvers and long-term bets across staffing, workflows, tools, incentives and more. You will also lead projects as an individual contributor and collaborate with the rest of the team across a variety of initiatives. The role has no direct reports at hire. Alongside the VP of GTM Strategy & Operations, you will drive strategic planning (annual, quarterly OKRs), run the operating cadence (monthly/weekly business reviews) and coordinate project management across the organization. Success requires exceptional analytical range, structured problem solving with incomplete information, the judgment to commit to a call and defend the tradeoff, cross-functional leadership, exceptional communication skills, a bias for action, and a willingness to dive into both the strategic and tactical work needed. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Business Performance Decomposition, • Own the end-to-end decomposition of revenue performance across the funnel, partnering with members of the team focused on each function and rolling up analysis to executive-level read-outs, • Harden the diagnostic system so the same question returns the same answer every week: fixed definitions, explicit grain, consistent maturity handling, and a standing set of cuts, • Tie performance to the operating plan, working closely with Growth and Finance to move in lockstep when building forecasts and monitoring relative outcomes, • Major Workstreams, • Uplevel after-hours and weekend coverage in the admissions organization to ensure we uphold our high standard for service around the clock, • Partner with functional stakeholders to design "what good looks like" operating frameworks at every level from individual contributor to management, • Map out the customer journey (patients and referral sources), partnering with Sales, Marketing and Product, to optimize our engagement model and identify areas of improvement, • Planning, Cadence and Team Coordination, • Partner with the VP of GTM Strategy & Operations to run the quarterly and annual planning cycles: targets, OKRs, initiative prioritization, and resourcing, • Run the operating cadence and business reviews, • Collaborate across workstreams led by other members of the team to keep efforts coordinated, design choices sound, and best practices applied, • Represent the function to executive stakeholders in weekly reviews and formal written comms Requirements • AI-first operator who is consistently upleveling their use of AI tooling to create leverage and expand impact, • 6+ years of work experience, including:, • 1+ year (2 or more preferred) at a top-tier management consulting firm, investment bank, or private equity firm, • 3+ years in Strategy & Operations, Business Operations, or a General Manager role at a high-growth company, • Experience decomposing trends across large, complex data sets and building the context to make business decisions, • Track record leading a cross-functional rollout that changed how a frontline team works, carried through resistance and escalation, • Experience with strategic planning processes (OKRs) and running weekly or monthly business reviews, • Highly proficient in Excel/GSheets and fluent in a BI or notebook environment (Hex, Tableau, Looker, or similar), • Exceptional written communication: compressed, specific, quantified, built for executive readers, • In-person in New York CityBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.#LI-HYBRID The total target base compensation for this role will be between $172,000 and $215,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $206,400 and $258,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description About Alpaca Health Alpaca Health enables clinicians to become entrepreneurs, starting in autism care. We help clinicians launch and scale their own clinics by providing AI-powered software, payer contracting, and full back-office infrastructure. Our goal is simple: shift power in healthcare away from large consolidated entities and back to clinicians. Our product is a complex marketplace business. For providers, we manage the insurance operations and back office admin of their business. For patients, we act as a front door to finding a best-fit therapist. And, we accomplish this by having an operations team, enabled by best-in-class software. We are growing quickly and expanding into new states this year. The problems we are solving are operationally complex, high-stakes, and deeply meaningful for families. We've raised over $14M in funding from early-stage investors like Core Innovation Capital, Adverb Ventures, and South Park Commons, and are building for long-term category leadership. More importantly, we're serving hundreds of patients, while growing 30% MoM. Role: Founding Product Manager We are hiring a Head of Product to build an AI-native platform that powers every side of our market: providers, families, and our internal operations team. We're not looking for a traditional Head of Product. There's been no PM at Alpaca to date: Operations Leads have worked directly with Engineers to build product. We believe that's what an AI-native product organization looks like: less and less separation between the business and building. But our product is getting more complex — more stakeholders, more capabilities, more integrations — while engineering velocity keeps increasing. That demands real thought around launch plans, knowledge base quality, QA, and more. And it means building the shared product sense across Operations Leads — so good judgment doesn't depend on you being in every room You'll define what AI-native product management looks like at a business built this way. This is a leadership-level role: you'll have license to hire, bring on freelancers, and set the direction of product at Alpaca. You'll report directly to the founders. We prefer NYC-based candidates (or open to relocation). We work 5 days a week in person. What You’ll Do You have taste, and that shows in our products for patients (B2C), providers (B2B) and internal operations teams (internal tools). You care about the details of user flows and design, not just whether a feature works. Healthcare has trained patients and providers to expect clunky portals and forms that ask the same question five times. We think that's a failure of imagination, not a fact of the industry. Families and clinicians deserve the same craft as any consumer app they use, and you're offended on their behalf when healthcare software falls short. You can hire and manage design talent that meets your own bar. Build for the whole business, not just the app. We are fundamentally an operations business. We sell the outcome to our provider entrepreneurs (done for you healthcare admin), and accomplish the outcome more efficiently than competitors with AI enablement. This means that internal tools are a core part of our product. You should love designing integrations with HubSpot, or our own internal CRMs, where our ops teams across client intake, prior authorizations, revenue cycle, provider success, and more actually live. Treat product as a process across the whole org, not just a function. Our Strategy & Operations team members are empowered to build prototypes and sit directly with engineers. You won't act as a gatekeeper between the business and engineering; your job is to facilitate and translate. Some days that means coaching an ops team member on how to write a good ticket. Other days it means designing the product yourself. Whatever it takes to get good product shipped. Grow the team the AI-native way. Engineering is shipping faster than ever, and we feel the strain on the product side. We don't want to solve that by throwing more PM headcount at it that slows down the velocity we've built. As Head of Product, you'll define how a small, AI-native product org keeps pace with engineering without becoming a bottleneck through tooling, process, and leverage, not just hiring. Get in the weeds. This isn't a role where you review mocks on Fridays. You're prototyping, pressure-testing, and iterating. You have opinions about the details. AI is changing what it means to be "in the weeds," and you're leaning into that, using tools like Claude Code and Cursor to go from idea to working demo yourself. Set the tempo. Create pace and urgency without chaos. Define what "fast" means for Alpaca's product org: how decisions get made, how work moves through the system, how the team stays focused on what matters. Remove friction. Raise the clock speed. Win with us. This is a company-building role, not just a product role. You'll contribute to decisions that extend well beyond your function: go-to-market, hiring, and company strategy. You care about Alpaca winning, not just Product winning. Who You Are You are extremely ambitious and want to build category-defining products. You are AI-native, you already use tools like Claude Code, Cursor, or similar to build and prototype. You are technical enough to understand how systems actually work (APIs, data pipelines, AI/LLM systems). You are a builder: you default to creating, not coordinating. You are a strong product thinker with clear opinions and high judgment. You are obsessed with customers and spend time methodically breaking down complex workflows into clear, step-by-step processes. You thrive in ambiguity and move quickly without waiting for perfect clarity. You are not a project manager—you make decisions and drive outcomes. Requirements 4-8 years of product management experience with mix of experiences B2C or B2B (preference for B2C healthcare, SMB vertical SaaS, or applications in highly regulated industries like logistics, finance, or healthcare) Experience at early stage (pre-Series C) startups and preferably have seen a company scale from one funding round to another Previous people management experience Why Join Direct exposure to company-building at an early stage. Real ownership of critical initiatives from day one. The opportunity to materially impact families and clinicians. A fast learning curve that few roles can match. Strong compensation package Competitive salary Meaningful equity Health benefits ️ Flexible PTO Dinner when working late Compensation Range: $200K - $250K

Job Description As a member of the HR team, the HR Data & Analytics Manager is responsible for cleaning, validating, organizing, managing, and presenting data for HR‑related processes, projects, and initiatives. You will serve as a link between HR Operations, project management, Finance, and company leadership. This role owns data management for key HR and company initiatives including the performance review process, compensation programs, AI and process improvements. You will use technology to automate and integrate solutions that drive strategic decisions. What does a great HR Data & Analytics Manager do? The HR Data & Analytics Manager gathers, validates, organizes, analyzes, and interprets HR data to drive strategic decision‑making and enhance HR practices. This role requires a blend of skills in analytics, scripting & automation, data modeling & integrations, attention to detail, and a strong understanding of HR processes. How you will provide meaningful contributions Data Management • Collect, maintain, and update HR data related to employee performance, job architecture, compensation, and other HR metrics., • Ensure data integrity and accuracy by performing regular audits and validations. Partner with HRIS to maintain system controls, data integrity, and related processes. Metrics, Reporting, Insights & Analysis • Build and maintain a suite of scripts, using R (preferred)/Python to automate reporting & analysis for the HR team and senior leadership., • Develop and maintain HR dashboards, reports, and automated data pipelines using Power BI, scripts, and related technologies to deliver reliable, actionable insights to HR business partners and executive leadership., • Build robust data models that ensure our dashboarding products are performant. The HR Data & Analytics Manager should have experience in dimensional modeling, star schemas, data processing & pipelining, and using schedulers/orchestration tools., • Regularly audit data in pipelines for any upstream changes that may impact downstream products. The candidate should have a strong understanding of observability/monitoring., • Build integrations between semantic models and LLMs (Glean) to create/refine conversational AI agents for HR., • Responsible for defining data/KPIs, documenting reports/analyses, and maintaining a reliable source of truth for HR metrics., • Present data and insights to HR leadership, senior leadership, and other stakeholders., • Conduct in‑depth analysis of HR data to identify patterns and correlations., • Provide actionable insights to support strategic HR initiatives., • Ensure data integrity and confidentiality in compliance with relevant regulations., • Support the ongoing maintenance of HRIS (UKG) and related controls., • Support analysis/reporting of ongoing employee listening initiatives (Annual Pulse Survey, Exit Interviews, Onboarding Surveys) AI Integration • Collaborate with IT and HR teams to integrate AI solutions into HR processes and systems., • Create new and refine existing agents that will support HR operations. Experience with Glean, OpenAI, and/or Claude are a plus., • Use AI tools to analyze HR data and generate predictive insights. Performance Management & Promotion Processes • Support the performance management process by providing accurate data and insights. Partner with HRBPs and HRIS to deliver calibration reporting and insights that support timely, consistent decisions., • Analyze performance data to identify trends and areas for improvement. Compensation Program • Manage data related to compensation programs, including salary surveys, market analysis, and internal equity assessments. Provide data‑driven recommendations to support compensation decisions., • Work with the Director of Total Rewards to refine company-wide salary bands, ensuring alignment with the external market., • Support the year-end compensation process in Pave, ensuring all data is appropriately audited and updated for launch. This will include auditing historical pay data, defining eligibility criteria & exceptions, refining all jobs/pay zones, uploading refreshed salary bands, creating all approval workflows, recommendation logic, reporting, auditing, modeling budgets, and generating reward letters., • Candidate preferably will have experience managing a year-end compensation process; including merit & annual bonus cycles. Workforce Planning • Conduct workforce analysis to support talent management and recruitment strategies., • Own and administer the company’s FTE request and approval, Remote Working Abroad, and Claims Request processes. Project Management & Process Improvement • Collaborate with HR and other teams to streamline reporting processes, improve data accuracy, and plan future data structures and deployment processes., • Develop and implement automation processes and standards to drive operational efficiencies and facilitate change., • Serve as the master‑data focal point to enhance HR process automation., • Coordinate large‑scale data‑gathering exercises and associated system updates., • Implement procedures related to the secure and efficient collection, handling, and sharing of data. Technology/Tooling Experience • An ideal candidate will have strong experience in scripting, dashboarding, data modeling, BI engineering, pipelining, and automation, • Must haves: R (preferred)/Python, PowerBI, Pave, Power Automate, Excel, MS Forms, Glean, Claude, OpenAI, AWS (Workspace), HRIS (UKG/Workday), and related tools., • Preferred experience with version controlling, CICD, schedulers/orchestration tools (e.g Github/Gitlab, Docker, Airflow, etc.) About InvestCloud InvestCloud, a global leader in wealth technology, aspires to enable a smarter financial future. Driving the digital transformation of the wealth management industry, the company serves a broad array of clients globally, including Wealth and Asset Managers, Wirehouses, Banks, RIAs, and Insurers. In terms of scale, the company’s clients represent more than 40 percent of the $132 trillion of total assets globally. As a leader in delivering personalization and scale across advisory programs, including unified managed accounts (UMA) and separately managed accounts (SMA), the company is committed to the success of its clients. By equipping and enabling advisors and their clients with connected technology, enhanced intelligence, and inspired experiences, InvestCloud delivers leading digital wealth management and financial planning solutions, complemented by a dynamic data warehouse, which scale across the complete wealth continuum. In 2024, InvestCloud was named CNBC World’s Top Fintech Company, a proof point of the company’s commitment to innovation and client success. Headquartered in the United States, InvestCloud serves clients around the world. For more information, visit InvestCloud.com. Our Values • Client Connected, • Human Centered, • Technology Forward, • Respect + Integrity, • Excellence The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on the applicant’s geographic location. Salary range: $155,000 - $175,000. Benefits include medical/Rx, dental, vision, disability, and life/AD&D insurance plans, Flexible Savings Account (FSA), Health Savings Account (HSA), Employee Assistance Plan (EAP), health advocacy, voluntary ancillary plans (accident, critical illness, hospital indemnity, legal, identity theft, auto/home, and pet insurance), 401(k) retirement savings plan with company match, and paid time off. #LI-BH1

Job Description CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com. About the Role CoreWeave's MetalDev team is seeking an experienced Senior Operations Engineer to join the MetalDev Operations team. Reporting to the Engineering Manager, this hands-on technical role focuses on service reliability, observability, and operational excellence. You will develop deep expertise in the Redfish-based services and automation tools used by frontline operations teams during data center bring-ups and in production environments. You will identify gaps in tooling and operational processes, partner with the engineering team to develop and validate fixes, and help ensure our automation operates reliably at scale. You will also submit change requests to hardware and firmware vendors, validate vendor-provided fixes, and continuously improve runbooks and on-call documentation to reduce recurring incidents and operational toil. In this role, you will work with cutting-edge infrastructure, including high-performance NVIDIA GPU servers, Cooling Distribution Units (CDUs), NVLink switches, and power shelves supporting GB200 and GB300 Vera Rubin NVL72 systems and custom in-house hardware. You will collaborate closely with the Hardware Engineering, Fleet Operations, and the Service Engineering teams. Approximately 80% of the role will focus on day-to-day operations, production support, and incident response. The remaining 20% will focus on improving operational processes, observability, documentation, and remediation capabilities and automation to prevent recurring incidents and increase service reliability. Key Responsibilities Triage and Troubleshooting • Troubleshoot the team owned services, including initialization and reboot issues., • Diagnose problems involving BMCs of, servers, DPUs, power shelves, Cooling Distribution Units (CDUs)., • Monitor fleet health, identify unhealthy devices, and coordinate remediation using established tools and procedures., • Partner with Fleet Operations and other engineering teams to resolve complex or recurring production issues., • Perform root-cause analysis and post-incident reviews, ensuring corrective actions are documented, tracked, and completed., • Maintain clear incident communications, runbooks, escalation procedures, and operational records., • Support the team owned services in production environments and participate in the team's on-call rotation.Observability, Reliability, and Vendor Partnerships, • Own monitoring, dashboards, alerts, and operational KPIs for the team owned services using Prometheus and Grafana., • Define reliability objectives and drive measurable reductions in incidents, escalations, and recurring support requests., • Investigate hardware, firmware, and issues in partnership with internal engineering teams and external vendors., • Manage vendor support cases involving BMCs, servers, power systems, and cooling infrastructure., • Collect and provide diagnostic data, track issues through resolution, and validate vendor fixes before production rollout.Documentation and Continuous Improvement, • Create and maintain operational documentation, troubleshooting guides, escalation procedures, and service-support materials., • Capture and share incident findings and operational knowledge across the team and partner teams., • Identify repetitive operational tasks and develop more efficient, consistent remediation processes., • Evaluate team processes using operational data and incident trends, and recommend improvements.Minimum Qualifications, • 5+ of experience in cloud operations, site reliability engineering (SRE), infrastructure operations, or a related technical field., • Working knowledge of Kubernetes and at least one public cloud platform, such as AWS or GCP., • Experience deploying and supporting containerized applications in Kubernetes environments., • Experience with incident management practices, including incident response, escalation, and post-incident review processes., • Experience using Prometheus, Grafana, and PromQL for monitoring, alerting, and troubleshooting., • Strong knowledge of Linux system administration and internals and scripting., • Experience troubleshooting complex issues across software services, operating systems, networks, and physical infrastructure., • Experience participating in an on-call rotation supporting production services., • Strong analytical and problem-solving skills, with a methodical approach to troubleshooting., • Excellent written and verbal communication skills, particularly during high-impact incidents., • Strong documentation skills and attention to detail.Preferred Qualifications, • Experience with server hardware, BMCs, Redfish, IPMI, or hardware-management services., • Experience troubleshooting server provisioning, reboot, provisioning, or lifecycle-management failures., • Familiarity with high-performance computing, GPU infrastructure, DPUs, or large-scale AI clusters., • Experience working in data center environments, including server racks, power-distribution equipment, and cooling systems., • Experience collaborating directly with hardware or firmware vendors to qualify and validate fixes., • Bachelor's degree in computer science, engineering, or a related discipline—or equivalent practical experience., • Understanding of Python or Golang.Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. • You enjoy working close to the hardware and are curious about how GPUs, servers, and data centers fit together., • You thrive in infrastructure environments where reliability, performance, and automation matter as much as features., • You like collaborating across hardware, platform, and product teams to solve complex, ambiguous problems.Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $109,000 to $179,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description BISNOW OVERVIEW Bisnow is the commercial real estate industry's leading, vertically integrated B2B media platform, covering North America, Canada, the UK and Ireland. We serve the CRE industry through award-winning news and publications, renowned events, wide-ranging marketing services, specialized recruitment solutions, and intelligent sales enablement tools. With 1.7M+ subscribers and 400+ events annually across 47 markets in the U.S., Canada, the UK, Ireland, and the Netherlands, we don't just cover the industry, we help move it forward. We inform. We connect. We create opportunities that turn into deals. Global mindset. Hyper-local execution. The Director, Strategic Finance leads financial planning and strategy for Bisnow, serves as a direct partner to the CEO and directly reports into finance. You own the forecast, the analytical case behind where the company puts its next dollar and its next hire, and the substance of the financial story Bisnow tells its investors. Bisnow reports into Axel Springer. You'll build the monthly financial review the company presents and draft the weekly investor updates in between — what happened, what's moving the business, what's at risk, and why it matters. The writing standard is external: polished, brief, and defensible, with minimal editing before a global investor reads it. Ahead of those conversations, you'll build alignment with the CEO so he walks in with a view he believes in and can defend under questioning. You'll also manage our FP&A Manager, adding senior review and capacity to a function that one person has carried to date. If you want a role where the models are already built and the process already works, this isn't it. If you want to build the finance function of a fast-moving media business inside a global platform, with the CEO's ear and real influence over what the company does next, this is the one. KEY RESPONSIBILITIES Own the forecast and the process that produces it — the leading indicators, historical benchmarks, and sales-input rhythm that make an unpredictable business plannable. Get your inputs from sales leadership directly, not from a report. Make the analytical case for where the next dollar and the next hire go. Explain not just what the P&L did, but why a new event category matters, what a digital investment should return, and where the multi-year path leads. Validate the assumptions under the multi-year plan and build the bridge from this year to those numbers. Pressure-test optimism as rigorously as pessimism. Look at a target and say whether it's achievable in the time available. Surface the initiative that isn't scaling or the assumption that stopped being true before it becomes a surprise, and bring a view on what the company should stop doing — not only what it should add. Own planning for the business units outside the core events budget, with a closer look under the hood on digital and new initiatives, and partner with department leaders on staffing plans and the business cases behind headcount. Own the quality of the numbers and how they get produced. Everything that leaves Finance ties to one source and stays consistent month over month, and reconciles with Accounting through close without manual bridging. Too much of the recurring reporting is manual today — you'll rebuild it and lead the evaluation of dedicated FP&A tooling. Small finance teams don't need to be big, they need to be efficient, and you'll be measured on how much analytical capacity you create. Set the standard for the function. Prioritize the work with the FP&A Manager, review output before it goes out, raise the ceiling on what he can own, and hold the analytical and writing bar for the team. WHAT ARE WE LOOKING FOR? 8–12 years in FP&A, strategic finance, or corporate finance, with clear progression in scope and ownership. Has owned a company-level or major-segment forecast, not a workstream inside someone else's model. Multi-business-line or multi-entity experience preferred. Has forecast a lumpy, project-based revenue business — events, media, marketplace, or anything that starts each year near zero. You can walk us through how you got to a number the data couldn't fully support, and why it held up. Exceptional written communication: concise, structured, free of finance jargon, and built for a board, PE sponsor, or corporate parent. Presenting to one directly is a plus. Gets fluent in an unfamiliar, complicated business fast, and stays curious about it beyond the numbers. Expect to understand the economics of every Bisnow revenue line inside 60 days. Expert financial modeling and advanced Excel — you can build it yourself, and you can tell within minutes whether someone else's model is trustworthy. NetSuite or comparable ERP, Salesforce, and BI fluency welcome. Track record of replacing manual reporting with something scalable and documented. FP&A platform selection or implementation (Cube, Adaptive, Pigment, Anaplan) is a plus, as is a working practice around AI in finance and a clear view on when tooling is the answer and when it's a distraction. Experience managing or formally developing finance talent. You'll have a direct report on day one. Forms a view and brings a recommendation rather than waiting to be asked for analysis. Comfortable being the person in the room who says the number doesn't work. Low ego, high accountability, and steady without process cover in a business that moves faster than the plan. WHY JOIN US? At Bisnow, you'll be part of a dynamic and innovative team that drives the commercial real estate industry forward. In this role, you'll have the opportunity to directly shape how capital and people are deployed across the business, work alongside a supportive and high-performing team, and contribute to the growth of a globally recognized brand.WHAT’S IN IT FOR YOU? • Competitive compensation structure!, • Medical, Dental and Vision Insurance, • Short and Long Term Disability Insurance - this includes maternity and paternity leaves as well., • 401K, • Flexible Spending Account, • Dependent Care Account, • Health Savings Account, • Unlimited Vacation Days, • 7 days paid sick leave, • 9 paid Holidays, • Referral Bonus Program, • You’ll get to work with incredibly smart, passionate, driven, ambitious, kind, caring and mindful people and will rarely experience an overload of policies, bureaucracy or toxicity (the latter, we do not tolerate). + bonuses! Get to Know Our Teams! < Click here for more info about Bisnow, Biscred & SelectLeaders! NEXT STEPS Before applying, please read our values below. Our values describe and give insight into our culture. If you do not share the same values, this role will not be a mutually beneficial fit. If you do share these values and want to apply, we encourage you to do so. Our values demand that we be curious, self-aware, fearless, consistent. We say yes to seemingly insurmountable challenges because we dare ourselves to push further. And we go the distance because we are individually and collectively entrepreneurial, always asking: Why can’t it be done? We find a way because we care more than the competition. We embrace team and disown ego. We are ruthlessly disciplined and unabashedly kind. We unreservedly challenge the status quo and vigorously fight for new levels of excellence. We believe the difference between good and great is exceptional communication. We obsess over creating value for our team and our customers. We push ourselves and our industry to be more inclusive, to champion diversity and to fight racism, gender bias and all forms of inequality. We never peak. We never quit. We never have excuses. We own our failures and we commit to being smarter and stronger because of them. We give our best today and even better tomorrow. We are here to win. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About Avante Ask any employee to explain their benefits, and you'll likely get a confused shrug. Ask any HR leader if their benefits investment is working, and you'll get an honest "I don't know." For employees, benefits are confusing and overwhelming. For HR and finance leaders, benefits are the second-largest expense, but they lack the visibility to know what's working and what's wasted. At Avante, we're changing that. We're an AI-native benefits intelligence platform built to turn benefits complexity into clarity. For employees, our agent Carly provides personalized, always-on benefits guidance. For benefits leaders, our agent Ava monitors their entire program, surfaces what needs attention, and delivers strategic intelligence on costs, utilization, and outcomes in seconds. Together, these agents create a closed-loop system where employee engagement data informs benefits strategy, and smarter strategy improves the employee experience. We are headquartered in Seattle and expanding our presence to New York City, with an in-office culture (4 days a week) to drive community, collaboration, and ideation. We are growing fast and are scaling our customer success team to meet the needs of our growing customer base, with notable brands such as Samsung, News Corp, and Zscaler. The Role We’re looking for a Senior Customer Success Manager to own a portfolio of enterprise customers post-launch. In this role, you’re the strategic partner for our largest customers to ensure they see ongoing, measurable impact from the Avante platform. Bringing forth a combination of enterprise customer service and complex account management skills, you will build lasting relationships across multiple stakeholders and drive value across our enterprise customers. If you thrive in fast-paced start-up environments and you believe the best customer experiences come from a combination of AI tool adoption, relationship building, product fluency, and genuine care, then this role is for you. What You’ll Do Own a portfolio of enterprise accounts. Engage with enterprise accounts prior to close, build rapport with executive champions, complete warm handoff from implementation and drive ongoing value across every stage of the customer lifecycle. You're the day-to-day strategic contact, the QBR owner, and the person accountable for whether the customer renews and grows. Drive measurable strategic outcomes through Ava and Carly. Work with senior total rewards and benefits leaders to define what success looks like in their program: cost containment, vendor performance, employee adoption. Use Ava's intelligence to show progress against those goals. Drive enterprise-scale engagement with Carly across geographies, populations and employee lifecycle events. Own large renewals and support complex expansion. You're commercially accountable for your book. That means forecasting renewals accurately, building expansion cases backed by real usage and outcomes data, and partnering with sales when there's a multi-product or multi-entity opportunity. Quarterback multi-stakeholder relationships. Enterprise customers don’t have one buyer; they have committees. Map the org, build relationships across benefits, HR, finance, IT, and legal, and orchestrate engagement so the right people see the right value at the right time. Run executive briefings that get attention. Be prepared to brief a CHRO, CFO, or board members on what their benefits intelligence is showing them. The data is real, the stakes are high, and the audience is senior. Walk in with a point of view, not a status update. Be the customer’s voice internally with credibility. Surface the patterns you’re seeing across enterprise accounts to product, marketing, and the leadership team with enough specificity and context that they can act on it. Close the loop with the customer when their feedback shapes the roadmap. Use AI tools as a core part of how you work. We expect our CS team to use Claude (and tools like it) daily: to prep for customer calls, draft executive briefings, analyze utilization data, build briefing decks and accelerate every part of their workflow. If you've been waiting for permission to bring AI into your CS workflow, this is the team. Partner across functions. Coordinate warm handoffs with implementation at go-live, build expansion plays with sales, work with product on what customers actually need, and drive customer advocacy with marketing. CS only works when it's tightly connected to the rest of the org, and at our stage that connection is built one conversation at a time. Adapt as we grow. Your book, your tooling, and the role itself will evolve as the company scales. You should expect that and welcome it. What We’re Looking For 7+ years of customer success experience in B2B SaaS, with at least 3+ years owning strategic enterprise accounts with multi-stakeholder buying committees and at least 2+ years working at a start-up (seed through series C) A track record of commercial ownership: renewals, expansion, or net retention as part of your accountability, not adjacent to it Strong executive presence and comfort running QBRs and strategic reviews with senior buyers A consultative, outcomes-oriented operating style with the credibility to push back on customers and on our own team when the right answer requires it Genuine excitement about using AI to do your job better, with hands-on examples of how you've already brought it into your workflow A self-starter mentality: you’re energized by ambiguity and excited to build processes where none exist yet. Empathy, calm under pressure, and a genuine commitment to delivering an exceptional enterprise customer experience. Nice to Have HR tech experience or comparable exposure to the buyer (benefits, HR, total rewards) and the workforce as end users Familiarity with healthcare claims data, coding standards (ICD, CPT, HCPCS), or benefits data structures. Experience working with channel partners, brokers, or TPAs. Our Company Values Our four values aren't aspirational. They translate into concrete operating tenets that shape how we make decisions every day. Beat Yesterday. We re-evaluate our own toolkit every quarter, because the workflows that made you effective three months ago may already be outdated. We act on 70% of the information rather than waiting for certainty. We timebox, execute, and iterate, getting work in front of real people quickly instead of polishing in isolation. And we own our output regardless of how we produced it. AI can get you 80% of the way there. Everything that goes out with your name on it is your responsibility to review, refine, and stand behind. Embrace Type 2 Fun. We take on hard problems and find meaning in the work, even when it's uncomfortable. We assume good intent and follow up directly rather than venting in side channels. We celebrate wins loudly and specifically, naming the actual behavior so the whole team learns what great looks like. We are on by default, because we owe it to each other and to our customers to be available beyond what a regular corporate job would demand. And we do unscalable things today that build scalable advantages tomorrow. Every white-glove dinner, every hand-built territory map, every late-night booth setup earns us the right to scale later. Stay Hungry, Stay Curious. We expect everyone to be the expert on AI in their function before anyone asks them to be. The landscape changes weekly. When you learn something, teach it. Learn enough about adjacent functions to ask good questions, including what your AEs are saying on calls, how brokers actually make money, and why a benefits committee pushes back on a deal. Ask the question you think is too basic, because in complex domains like benefits, the cost of a wrong assumption can be a lost account. And remember: curiosity without urgency is a hobby. Learning has to translate into action on a timeline that matches the opportunity. Act Like an Owner. We say the uncomfortable thing early, raising missed commitments or quality gaps directly with the person within 48 hours. We surface problems when they're small, not the week they become a crisis. Customer-facing work gets priority, always. And we close the loop every time, because over-communication is a feature at our stage, not a bug. Role Progression First 30 Days: Complete comprehensive and supportive onboarding process to help you understand the platform, the business, and the customer journey. Shadow existing customers to understand the current process, pain points, and success stories. 60–90 Days: Begin to take on your first set of customers. Manage hand-offs from implementation and host your first set of QBRs. Build working relationships with sales, marketing, product, and partner teams. 4+ Months: Grow your portfolio of customers and independently manage their success. Have a documented, repeatable customer success process in place. Identify expansion opportunities and pave the path for renewals. Be a key voice in product feedback loops. Interview Process We respect your time and aim to keep things efficient: Introductory call with our Talent team (30 min) Conversation with the SVP of Customer Experience (45 min) Team interviews with CSMs and cross-functional partners (90-120 min) The above salary range represents OTE. In addition, benefits include: stock options, medical/dental/vision, and 401k. Avante is an Equal Opportunity Employer. We’re building a diverse, inclusive team and welcome candidates of all backgrounds.

Job Description Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you'll join a company in motion. We're ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall: We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you'll feel at home here. We are looking for a seasoned Engineering Manager to lead Aircall's Security Engineering organisation. This is a high-impact leadership role spanning four pillars: Product Security, Infrastructure Security, Detection & Response, and Governance, Risk & Compliance (GRC). You will grow an established team of security engineers, set the technical direction, and partner closely with Engineering, Product, Legal, IT and Finance to embed security deeply across the company. You'll scale the team through high impact AI engineering across all 4 pillars. You will be both a skilled people manager and a credible technical leader — someone who can roll up their sleeves when needed but who ultimately scales their impact through their team. You bring empathy, clear communication, and a bias for pragmatic security outcomes over security theatre. Scope of Responsibility:Product Security • Own the Secure Software Development Lifecycle (SSDLC) from threat modelling through to production deployment. Secure Agentic development practices by automating threat modeling, code reviews, internal pentesting and vulnerability remediation by building in-house security AI agents. • Partner with engineering to embed security reviews, static analysis (SAST), dependency scanning (SCA), and secrets detection into CI/CD pipelines., • Lead the Aircall Bug Bounty and Vulnerability Disclosure Program (VDP), triaging and remediating reports with engineering teams., • Drive regular penetration testing cycles for web, mobile, and API surfaces; oversee remediation tracking., • Champion a developer-centric security culture through security champions, training, and tooling that makes the secure path the easy path. Infrastructure Security • Define and maintain the security architecture of Aircall's cloud infrastructure (AWS), with a strong emphasis on zero-trust, least privilege, and defence in depth., • Own, maintain and expand security observability through CSPM, CNAPP and CWPP tools like Wiz., • Enable agentic auto-remediations for security vulnerabilities., • Own network segmentation, secrets management, certificate lifecycle, identity & access management (IAM), and workload isolation, and secure hosting of internal AI applications, • Lead infrastructure hardening programs: CIS benchmarks, container security, Kubernetes policy enforcement (OPA), and immutable infrastructure practices., • Manage the security posture of third-party SaaS tools and vendor risk assessments., • Collaborate with Infrastructure engineering and Product Engineering on shared security responsibilities and runbooks. Detection & Response • Build and mature Aircall's threat detection capability — SIEM tuning, alert triage playbooks, and investigation workflows. Own incident response: develop and test the IR plan, lead tabletop exercises, and act as incident commander for significant security events. • Drive threat intelligence and threat hunting programs to stay ahead of adversaries targeting the cloud communications sector., • Establish and track key security metrics: MTTD, MTTR, alert-to-incident conversion rates, and coverage gaps., • Ensure 24×7 detection coverage through tooling, automation, and on-call rotations, balancing reliability and engineer wellbeing.Governance, Risk & Compliance (GRC / Information Security), • Own and continuously improve Aircall's information security management program, aligned to SOC 2 Type II, and applicable data-protection regulations (GDPR, CCPA)., • Lead audit preparation and evidence collection for external certifications and customer security questionnaires., • Maintain the corporate risk register for information security, presenting findings and remediation plans to senior leadership and the board as required., • Define and enforce security policies, standards, and exception processes across the organisation., • Act as the primary security liaison for enterprise customers, prospects, and partners conducting security due diligence. People Leadership • Lead, mentor, and grow a multi-disciplinary security team of 6–10 engineers across the four pillars., • Run structured 1:1s, career-development conversations, and quarterly goal-setting aligned to company OKRs., • Hire and onboard exceptional security talent; contribute to employer-branding initiatives in the security community., • Create an environment where engineers feel psychologically safe to raise concerns, experiment, and learn from failures., • Balance hands-on technical involvement with delegation — staying close enough to the work to be credible, but trusting the team to execute., • Partner cross-functionally with Engineering leadership, Legal, People Ops, and Finance to align security initiatives with business priorities. What We're Looking For: • 7+ years of professional experience in security engineering., • 3+ years in an engineering management or technical lead role with direct reports., • Proven track record of building and scaling security teams in a cloud-native, SaaS environment., • Deep technical fluency across at least two of the four pillars (Product Security, Infrastructure Security, D&R, GRC)., • Hands-on experience with major cloud platforms (AWS strongly preferred, GCP or Azure a plus) and infrastructure-as-code (Terraform, CDK, or equivalent)., • Experience owning or contributing to SOC 2 Type II, ISO 27001, or equivalent compliance programmes., • Demonstrated ability to communicate security risk clearly to non-technical executives and board members., • Experience running security incident response — from detection through containment, eradication, and post-mortem. Preferred / Nice to Have: • Background in a high-growth B2B SaaS or cloud-communications company., • Familiarity with VoIP, real-time communications, or telephony security considerations., • Experience embedding Agentic AI practices into security engineering workflows and securing internal AI tooling and implementation., • Relevant certifications: CISSP, CISM, AWS Security Specialty, GIAC (GWAPT, GCIA, GCIH), or equivalent., • Experience running a Bug Bounty programme (HackerOne, Bugcrowd, or similar)., • Contributions to the open-source security community, conference speaking, or published research., • Familiarity with DORA metrics and the relationship between deployment frequency and security posture. Base salary range: $200,000—$260,000 USD Why join us? ???? Key moment to join Aircall in terms of growth and opportunities ????️‍♀️ Our people matter, work-life balance is important at Aircall ???? Fast-learning environment, entrepreneurial and strong team spirit ???? 45+ Nationalities: cosmopolite & multi-cultural mindset ???? Competitive salary package & benefits DE&I Statement: At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn. Want to know more about candidate privacy? Find our Candidate Privacy Notice here. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Us Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments. Through the Odeko web portal and mobile app, customers can purchase supplies from hundreds of national and local brands, track ordering trends, finance equipment, and access insurance. Customers that use Odeko can increase their revenue, reduce their environmental footprint, and save significantly on their cost of goods and time spent on vendor management. Odeko is on a mission to continuously develop technology to champion your neighborhood cafes, coffee shops, and other independent F&B establishments. Local coffee shops and cafes are the backbone of any given community, and we're here to help manage the day-to-day tasks with a platform so intuitive, it's kinda like magic. The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support. We are looking for a Director of Ecommerce to serve as the end-to-end business leader for our ~$40–50M ecommerce business, built on Shopify. You will own the P&L and be accountable for both revenue growth and profitability. This is a builder's seat: you'll set the commercial strategy, run the day-to-day of the online business, and lead a cross-functional team spanning merchandising, site experience, and analytics. You will operate as the general manager of the business. Marketing and operations are dotted-line partners rather than direct reports, so success in this role depends as much on influence and cross-functional leadership as on direct authority. What you'll own • Business ownership: the full ecommerce P&L — accountable for revenue growth and profitability (contribution margin) of the business line., • Growth & margin: define and execute the commercial strategy across customer acquisition, conversion, AOV, and retention to drive balanced top-line growth and margin expansion., • Merchandising & catalog: own product assortment, pricing, and promotional strategy on the Shopify site. Also, maintain relationships with key vendors to facilitate growth., • Site & product: own the on-site experience and conversion UX, product/merchandising presentation, and the Shopify roadmap., • Analytics & planning: own forecasting, demand planning, reporting, and the analytics that inform decisions and defend the P&L., • Cross-functional leadership: partner closely (dotted-line) with Marketing on demand generation and brand, and with Operations on fulfillment and supply, aligning them to the business plan.What success looks like (first 6 months), • Months 1–3: Strengthen the business execution., • Ship measurable improvements to conversion, AOV, and retention; build durable working models with Marketing and Operations., • Establish the merchandising, site, and analytics operating rhythm; tighten forecasting accuracy and reporting the leadership team can trust., • Months 3–6: Develop the growth plan., • Deliver a credible plan that grows revenue while holding or improving contribution margin both are weighted equally., • Establish the next levers of growth for the business outside the current customer ICP.What you bring, • Shopify / B2B: Deep, hands-on experience running a Shopify-based B2B ecommerce business., • Growth-stage: A track record of scaling an ecommerce business through a growth inflection you've built, not just maintained., • P&L judgment: Ownership of an ecommerce or business-line P&L, comfortable making trade-offs between growth and margin., • Full-stack ecommerce: Fluency across merchandising, on-site conversion, and analytics you can go deep in each and connect them into one commercial plan., • Cross-functional leadership: Proven ability to lead through influence, aligning dotted-line partners in Marketing and Operations toward shared goals., • Data-driven: Strong analytical rigor fluent in the metrics that drive an ecommerce P&L and able to translate data into decisions., • Digital advertising: Deep command of ecommerce digital advertising tools and performance you understand paid channel economics and can hold demand-gen partners to measurable ROAS/CAC outcomes., • Customer flows: Strong grasp of customer flows across the funnel and a proven ability to diagnose and improve them to lift conversion and retention., • ICP & assortment: Fluency in product selection and the tooling to understand our customer ICP using it to grow both net-new customers and basket size (AOV) among existing customers.Nice to have, • Experience leading full site rebuilds / re-platforms to better align the site to performance goals., • Experience with subscription, replenishment, or B2B/wholesale ecommerce models., • Experience managing a Shopify Plus environment and its app/integration ecosystem., • Experience with shopify collective and building an online marketplace., • Category or customer-segment experience relevant to our business. Compensation for this role is between $170,000 - $185,000 depending on experience. What you'll love about Odeko: • Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career!, • Competitive compensation, healthcare benefits, and opportunity for equity, • Other great perks - Full lists of benefits available upon request Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

Job Description Career Renew is recruiting for one of its clients a Technical Product Manager, Data and Internal Products - this is a fully remote position for US-based candidates. Salary range: 180-230K USD plus benefits plus equity. We are the leading provider of innovative identity and risk solutions, empowers institutions and individuals to transact confidently with one another by preventing synthetic fraud, identity theft, and emerging forms of first party fraud at the point of account application. Its solutions enable these secure transactions by leveraging a deep understanding of identity and risk, and are informed by machine learning models and insights from a team of top risk analysts. We proudly serve a broad array of financial institutions, from the largest U.S. banks to leading credit unions and fintech unicorns to help stop fraud at account opening and beyond. Headquartered in San Francisco, the company was founded in 2017 by Naftali Harris and Max Blumenfeld and it has raised $85M to date from investors including Andreessen Horowitz, Craft Ventures, and NYCA Partners, among others. We are looking for a Data Product Manager with 5+ years of experience to lead internal initiatives within our Tech organization. This person will build and maintain our core internal technology, spanning critical datasets, internal services, and the underlying platforms that support our products and analytics. What will you be doing? Own the product vision, roadmap, and execution for internal technical initiatives, with a strong focus on dataintensive systems. Lead cross-functional efforts to improve the quality, reliability, and usability of internal systems, including datasets and shared services. Drive long-term initiatives to future-proof internal data and technology assets, ensuring they scale with evolving needs. Partner with engineering, data science, solutions analytics, and product stakeholders to understand use cases and clarify requirements. Manage prioritization across competing internal demands, balancing immediate impact with long-term strategic value. Key Requirements 5+ years of experience with data-heavy or platform-oriented products, with a focus on ML/Data Science strongly preferred. Hands-on experience working with large datasets (e.g., Spark, Databricks, BigQuery, Snowflake). Strong understanding of big data concepts, data pipelines, data cleaning/normalization, and data modeling. Demonstrated ability to partner effectively with engineering, data science, and analytics teams on deeply technical problems. Experience driving large internal initiatives with multiple stakeholders and managing cross-functional dependencies. Tech stack Spark, Databricks, BigQuery, Snowflake Requirements: 5+ years of experience PM, founder, or equivalent cross-functional product role (Mandatory) Resume must show both big data product work and internal tooling experience with specific projects named (Mandatory) At least 1 year at a Series B/C startup; current or most recent role must be at a startup, not big tech (Mandatory) Prior engineering title required (SWE, data scientist, ML engineer, or highly technical data analyst) (Mandatory) Data pipeline experience required: production-level work with data ingestion, cleaning/normalization, and modeling with specific tools cited (Mandatory) Python and AWS familiarity required; big data tooling (Spark, Databricks, BigQuery, Snowflake, or Redshift) must be explicitly named on resume (Mandatory) Domain experience in fintech, payments, fraud, or identity is a significant differentiator (Nice-to-have) Located and authorized to work in the United States. (Mandatory) Why you should join Market-leading fraud prevention company - We're the go-to identity verification solution for major US banks, credit unions, and fintech unicorns, processing hundreds of millions of identities. $85M raised from top-tier investors - Backed by Andreessen Horowitz, Craft Ventures, and NYCA Partners with strong financial runway. Forbes Fintech 50 recognition - Named to the prestigious list every year since 2023, plus we made history as the first eCBSV provider. Competitive compensation package - $180K-$230K base salary plus equity and comprehensive benefits including employer-paid health insurance for you and dependents. Remote-first culture - Work from anywhere in the US with flexible PTO and regular company-wide in-person events.

Job DescriptionDescription Who We Are: Our client is a dynamic, growing international delivery and technology solutions provider. They have been simplifying international delivery for over 20 years, helping U.S. businesses build brands abroad, expand their consumer base, increase revenue, and their global reach. Our client's extensive, reliable worldwide delivery network and proprietary technology empower our brands to succeed. They are committed to expanding our footprint and continuously investing in innovative delivery and technology solutions as we aim to be the leading resource for cross-border solutions. About the Role: We are looking for an experienced IT and Security Operations Manager to oversee our on-prem IT infrastructure and drive security initiatives. The ideal candidate will have a proven track record in endpoint management, vulnerability remediation, and infrastructure automation across both Cloud and On-Prem environments. Experience with a variety of operating systems, including Windows, Mac, and Linux, is essential. About the Candidate: You are an experienced IT and Security Operations leader with expertise in both on-prem and cloud infrastructures, including endpoint management, vulnerability remediation, and automation. You will drive security compliance, optimize cloud spending, and lead initiatives to improve system efficiency. With hands-on experience in tools like Microsoft Defender, you’ll manage endpoint security, server optimization, and collaborate on Identity Access Management (IAM). Additionally, you will oversee cloud infrastructure in AWS and Azure, manage IT asset inventories, and lead cost-saving initiatives. You’ll maintain the company’s SOC 2 Type II compliance. Key Responsibilities● Provide end-user support, resolve helpdesk escalations, and mentor the Helpdesk team● Administer the Microsoft 365 tenant (Entra ID, Exchange Online, Teams, SharePoint, OneDrive) and serve as the subject-matter expert for Entra ID — Conditional Access, MFA, security groups, and Zero Trust access controls● Govern Azure RBAC and privileged access with least-privilege, group-based assignments and break-glass architecture● Implement and administer the security stack (1Password, Defender, Defender for Cloud, Huntress ITDR, Vanta) and continuously improve posture across identity, endpoint, email, and cloud● Manage email security (spam filtering, attachment protection, impersonation/BEC defense, DLP) and lead or assist in incident response, triage, and post-incident review● Maintain SOC 2 Type II compliance — vulnerability management within SLA, controls, and evidence — and conduct third-party/vendor risk assessments● Own disaster recovery and business continuity planning and testing, and serve as the point of contact for third-party IT vendors and the co-managed MSP● Partner with senior developers to build cloud-first, serverless applications in Azure and AWS, including CI/CD and infrastructure-as-code● Drive infrastructure standards and processes, and optimize cloud spend and licensing● Oversee endpoint management and OS/application patching through Microsoft Intune and Windows Autopatch, including device compliance and configuration across cloud and on-prem● Manage and improve network infrastructure across all offices — SonicWall firewalls, VLAN segmentation, switching, and wired connectivity — including bringing firewall management in-house from the MSP; administer DNS (Cloudflare and internal), TLS/SSL certificates, and customer SFTP accounts● Build and maintain workflow automation using Power Automate and Microsoft Lists (e.g., TLS certificate expiration monitoring and Entra security group tracking)● Administer SharePoint Online sites and lead the migration of user data from the on-prem file server to SharePoint● Automate onboarding and offboarding (provisioning and data preservation), maintain the IT/Helpdesk SharePoint knowledge base, and manage data lifecycle (archival and retention) Skills, Knowledge and Expertise· Bachelor’s degree in Computer Science, Information Technology, or related field preferred; 10+ years in Systems or Infrastructure Engineering with at least 5 years in a leadership role· Strong background in Windows Server 2025, Azure (App Service, containers), and AWS resources, with a focus on serverless architectures· Strong networking background — firewall administration (SonicWall), VLAN design and segmentation, switch configuration and replacement, and structured wired cabling, with the ability to manage the network independently of an MSP· Advanced scripting skills in PowerShell and Bash· Experience with Microsoft Intune for cross-platform MDM and patch management, including Windows Autopatch, device compliance, and monitoring· Strong knowledge of Microsoft security tooling, including Defender, Defender for Cloud, and EDR· Working knowledge of applied cryptography and key management — public/private key pairs, SSH/SFTP keys, file encryption/decryption, DKIM/DMARC, and passkey (FIDO2) fundamentals· Working knowledge of Microsoft Entra ID for identity and access management, including RBAC/ABAC and privileged access· Experience administering SharePoint Online sites and migrating content from on-prem file servers· Knowledge of cloud platforms (Azure, AWS), containers, and CI/CD / Infrastructure as Code practices· Familiarity with built-in cloud monitoring such as Azure Monitor / Application Insights and AWS CloudWatch· Experience with Power Automate and Microsoft Lists for workflow automation and operational tracking (e.g., certificate expiration alerting, access governance inventories)· Ability to leverage AI tools such as Claude and Claude Code to troubleshoot and resolve issues efficiently — highly preferred· Knowledge of change management practices a plus (formal ITIL not required)· Familiarity with ConnectWise and Huntress ITDR a plus (used by APC’s managed service provider)· Knowledge of compliance frameworks (SOC 2) and security best practices (OWASP)· Strong leadership and communication skills, with the ability to collaborate across departments and problem-solve independently· Relevant certifications a plus: AWS (e.g., Solutions Architect), Microsoft Azure, ITIL Foundation Benefits • Competitive Salary, • Medical, Dental, Vision Benefits, • 401k w/Match, • 5 Sick Days, 15 Vacation Days To Start