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Job DescriptionMISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the direction of the Director of Operations, the Site Manger oversees the day-to-day operations of a multi-service primary care center in New York City. The Site Manager is responsible to the provision of effective administrative, financial and operational aspects of the health center, including both front-end and back-end operations. This position will ensure the delivery of a patient-centric primary care experience, foster a safe, trauma-informed care environment where staff are engaged, developed and invested in the vision and mission of the organization. This is a supervisory position. KEY ESSENTIAL FUNCTIONS Operations • Direct oversight of Front Desk staff and other non-clinical support staff., • Oversight of schedule for all site staff (i.e. front desk staff, MA/LPNs, RNs, care coordinators, providers, etc.) to ensure seamless and adequate coverage., • Develop and monitor trends and provides action plans for Key Performance Indicators (KPIs) within the practice operations, • In collaboration with the Director of Operations, responsible for the financial performance of the site. Monitor the budget, site expenses to project revenue and execute plans for budgeting variances., • Maximize patient throughput and review of cycle times by managing ongoing daily front and back office operations., • Reconcile site encounters on a daily basis to ensure accurate billing and encounters are closed in a timely fashion., • Oversight of cash collections relating the patient billing and AR at the center level., • Responsible for the overall appearance of the facility by conducting regular walk-through, filling out work orders, arranging routine and emergency maintenance visits for the building’s facilities., • Ensure facility is adequately stocked with necessary supplies and par levels are maintained., • Organize work around repeatable processes rather than one-off projects and takes a continuous improvement approach. Updates and develops new department standard operating processes (SOPs)., • Collaborate with Medical and QI leads to drive clinical quality measures, population health initiatives, and reduce the cost of care., • Recruit, supervise, manage, develop and evaluate performance of all staff on an ongoing basis in accordance with applicable performance standards (with the exception of the doctors)., • Collaborate with the HR team to formalize a development plan for staff as well as manage employee relations issues such as provide employees with formal write-ups and suggestions for improvement, and administer terminations as needed., • Perform tasks to maintain employee/payroll records including check and audit of timekeeping records for compliance with established standards by maintaining time and attendance records. The Administrative Assistant will oversee timekeeping for providers., • Conduct daily huddles and monthly staff meetings to communicate policy, operational and health care environment updates., • Oversee patient satisfaction surveys, review trends and implements interventions to strive for excellence. Disucss results and trends during QI/QA meetings., • Execute and maintain compliance with all established processes, procedures, and performance metrics. Conducts routine trainings with competency assessments., • Coordinate and ensure that all records of the facility, equipment, and logs are maintained properly and are up to date., • Ensure staff maintain and adhere to all HIPAA requirements in accordance with the policy and procedure., • In collaboration with Compliance Officer, investigate, monitor and keep leadership abreast of regulatory/complinace issues, deficiencies, or potential problems that may have financial impacts, personnel concerns, or involve regulatory intervention., • Conduct and participate in internal and external meetings, conferences and seminars as a representative of Primary Care, including the Board of Directors meetings held afterhours and on weekends., • Perform other appropriate duties as requested by supervisor., • Undertake special projects and assignments as directed. REQUIREMENTS: • Master's degree in health administration, public health in healthcare management, business administration, public administration, nursing or equivalent strongly preferred. BA required., • Three (3) years progressively responsible management and supervisory experience with specific knowledge, experience, and demonstrated ability in the areas of management, personnel development and management, organizational evaluation, professional staff development and leadership skills in an ambulatory medical care setting preferred., • Two (2) years' experience in Community Health Centers., • Exceptional emotional intelligence and interpersonal skills. Able to effectively deescalate, communicate and navigate highly sensitive and challenging situations with a sense of calm reassurance., • Good judgment in a) seeking and using information to support decision-making; b) anticipating the consequences of decisions and actions; c) communicating information; d) interacting constructively with others both within and outside the organization; e) maintaining confidentiality, as appropriate; and f) choosing actions that are beneficial to, and consistent with, the mission, goals, culture and style of the organization., • Strong qualitative, quantitative and analytical skills, demonstrated by ability to identify and use information and data to set goals and priorities, make decisions and measure performance, Strong coaching philosophy focused on observation and feedback model., • Demonstrated history of managing people to meet/exceed established Key Performance Indicators., • Demonstrated ability to consistently meet deadlines., • Excellent oral and written communication skills., • Strong organizational and planning skills with excellent attention to detail., • A compassionate and trauma-informed care approach to patients is essential. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under supervision of the Clinical Supervisor the CASAC Counselor will provide counseling services in integrated outpatient program. The CASAC Counselor provides comprehensive assessment services to clients who may have substance use and mental health barriers to employment by applying clinical judgment to determine appropriate treatment needs and level of care. This includes performing SUD diagnostic screening, assessment, evaluation, orientation, treatment planning, case management, counseling, intervention, crisis intervention, patient education, reporting and record keeping in both individual and group counseling settings. The CASAC Counselor is also responsible for referrals and coordination of care in consultation with other professionals. KEY ESSENTIAL FUNCTIONS • Intervention and employing a range of treatment modalities to include person centered evidence-based treatment approaches to include but not limited to motivational interviewing, stages of change, trauma informed care, anger management, medication assisted treatment, dialectical behavioral therapy, cognitive behavioral therapy and contingency management., • Ability to perform SUD and mental health screenings and intakes, orientation, SUD assessment, SUD diagnostic Impression, level of care as determined by LOCADTR, treatment planning, individual/group counseling, family interventions, psychoeducation, case management, crisis intervention, client education, referral, reporting and recordkeeping, care coordination and administrative supervision with regular supervision., • Participates in supervision regularly., • Develops and conducts group and individual counseling on a regular scheduled basis to caseload clients within the integrated outpatient program., • Obtain random observed urine samples according to established protocol., • Orients clients about program goals, objectives, rules and regulations, client’s obligations, right’s and program operations, • Knowledge of the obligation to engage in prevention as well as treatment techniques., • Maintains and updates referral services and resources that may be useful to our client population; makes referral when necessary and appropriate., • Ability to demonstrate proficiency in English including the ability to speak, write, comprehend aurally, and read at a level necessary to perform as a CASAC Counselor., • Participates in outreach functions to reengage client lost to contact and maintain census capacity., • Ability to complete all client progress update reports in a professional and timely manner to ensure coordination of care with client linkages to include the criminal justice system and entities., • Participates in program meetings and required trainings., • High School Diploma or GED., • Associate Degree preferred., • Valid unrestricted OASAS certification as a CASAC., • Minimum of three (3) years working in a Substance Use and Human Service setting., • Must obtain Mandated reporter (2 hours) training/certificate prior to hire date., • Must obtain training/certification within thirty (30) days of hire., • Domestic Violence, • Infection Control BASIC (non-medical/nursing staff), • HIV, • Child Abuse, • Tobacco Cessation, • Must obtain training/certification during in-house orientation., • Supporting Recovery with Medications Addictions Treatment (MAT), • Must obtain SUD training/certificate within thirty (30) days of hire (if applicable), • Screening, Brief Intervention and Referral to Treatment, • CASAC Canon of Ethics (6 hours), • Confidentiality related to 42CFR (3 Hours), • Valid unrestricted OASAS certification as a CASAC., • Excellent organizational, communication and time management skills, • Ability to work on a strong team of professionals in a culturally diverse environment. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description Job Title: Director, Residential Services Department: Intellectual/Developmental Disabilities Services Reports To: Vice President Classification: Exempt About Rising Ground Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. About the Role Accountable for the development, direction, and coordination of supports for individuals receiving services from the I/DD Services department. Actively supports the organization’s mission and core values, endorsing a culture of people-centered choice and their achievement of the highest quality of life. What You’ll Do • Program Development, • Participates in the application for funding to provide residential services to adults with Intellectual/Developmental Disabilities based on people served needs and desires., • Creates, implements, and enforces policies and practices that reflect the mission and philosophy of the organization and funding sources., • Coordinates with other departments such as Clinical, Finance, General Services, QI, Development, and Human Resources, • Coordinates the management of Reportable Incidents through to their conclusion for residential programs., • Monitors Human Rights issues in regard to behavior management and the use of psychotropic medications., • Works closely with the Director Entitlements and Community Affairs to ensure full census and benefits for those individuals deemed eligible for Residential Services Delivery of Habilitative Services, • Develops, facilitates, and models appropriate treatment models and techniques used in residential settings for adults with Intellectual/Developmental Disabilities., • Provides I/DD Staff with the resources necessary to meet criteria of Residential Services and Community Inclusion, • Monitors adherence to regulations and standards for the field., • Completes observations at all residential settings at least monthly., • Reviews the staff action plans to ensure meets all regulatory regulations., • Oversees delivery of services to all individuals served in assigned programs and ensures that services are properly documented., • Recommends changes in the delivery of treatment programs based on service outcomes. Planning and Administration, • Develops and implements outcome monitoring system for staff action/habilitation plans in coordination with all services provided to the person served., • Ensures adherence to standards for OPWDD funded programs., • Creates and manages budget through subordinate supervisors., • Represents unit, department, or division in multi-disciplinary meetings., • Represents organization with governmental agencies, community groups, community based organizations, and families of residents., • Participates in the development and monitoring of each programs P.E.I.s Management and Supervision, • Responsible for: conducting one unannounced visit per month to I/DD IRAs and completing the unannounced visit checklist during each visit and reporting results to Vice P resident and Director QI within one week of visit; and following up on action items at next unannounced visit., • Actively review all evaluation and disciplinary action., • Ensures that staff meet mandatory training requirements., • Provides coaching and mentoring to subordinates., • Provides on-call emergency follow up and guidance as needed., • Must be culturally sensitive to the population being served Supervisory Responsibilities, • Manages subordinates who supervise direct care and clinical staff in the Intellectual/Developmental Disabilities Department’s, I/ DD Residential Programs., • Responsible for the overall direction, coordination, and evaluation of each program in conjunction with the Vice president of I/DD Support Services, Coordinator of Intake and Entitlements and the Senior Vice President for I/DD Services., • Gives direct supervision to non-supervisory employees who work within the I/DD offices., • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws., • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems., • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Other related tasks may be assigned as deemed necessary by the organization administration. Failure to comply with the terms and conditions of the job description may result in disciplinary action up to and including termination. Employees are expected to work until all major projects and related tasks are completed to the satisfaction of their supervisor. Some early morning, evening, and weekend work is expected. Employees are paid a set weekly salary exceeding the federally required minimum and are not eligible to earn overtime compensation. The job requires them to be available and respond to phone calls pertaining to their assigned residences. I understand that my employment is for no fixed duration or location and can be terminated by either Rising Ground or me at any time with or without notice or cause for any reason not otherwise prohibited by law. I have read the job description above and agree to abide by its provisions. Your Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Supervisory Responsibility YES Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet. Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday in our 475 West 250th office in Riverdale, Bronx. Additional Requirements: • Authorized to work in the U.S., • Ability to work in-person in New York City (NY) for at least 3 days or more per week., • 11 Paid Holidays, • Paid Sick Time, • Paid Vacation, • Medical -3 plan options, • Dental - 2 plan options It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. Job description We are seeking Shift Supervisors who will provide leadership and supervision for operational staff. The Shift Supervisor will ensure that operations policies and procedures are enforced at all times. The salary for the Shift Supervisors is $21 - $24/per hour based on relevant experience. KEY ESSENTIAL RESPONSIBILITIES: • Assist the director with work schedules and assignments for the staff., • Generates work schedules and assignments for the operations staff, security and maintenance personnel., • Provides or arranges for house coverage for unscheduled absences and other unexpected situations., • Provides training to new staff., • Monitor staff and assign tasks as necessary., • Arrange for coverage for unscheduled absences and other unexpected situations., • Record and respond to incidents, client issues, and complaints., • Track client property and store in lock up., • Ensure daily census is monitored and correct; ensure CARES is updated daily., • Perform weekly reconciliations to ensure all metro cards are accounted for and being distributed according to policy., • Assist with intakes of new and returning clients, and submits them for approval., • Keep records of safety, fire and building inspections., • Monitor all fire and safety equipment to ensure it is functional at all times. EDUCATION AND REQUIREMENTS: • High School Diploma or GED required (Associates degree preferred), • 3+ years of experience working in a residential and/or shelter setting, • Must have supervisory experience, • F-80 Required, • Experience working with homeless and/or low and mixed-income population in addition to experience in child welfare, family work, and substance abuse, • Understanding of low-income and homeless individuals and their specific needs, • Knowledge of crisis prevention, intervention, and resolution techniques; match such techniques to particular circumstances and individuals

Job Description Arlo is rebuilding health insurance from the ground up using AI. The healthcare experience today is expensive, confusing, and often so frustrating that people delay the care they need. We’re changing that by reimagining what a health plan should be: a proactive partner that enables health rather than denying it. Our AI-native platform delivers continuous, personalized support for members—helping them navigate benefits, schedule appointments, access high-quality care, and avoid financial fear. Powered by the industry’s most advanced risk-pricing engine, Arlo is already scaling fast: we’ve grown to $XXXM in premiums, cover tens of thousands of people, and see accelerating demand across brokers, employers, and partners. Backed by Upfront Ventures, 8VC, and General Catalyst, our team combines deep industry expertise (Palantir, YC) with the ambition to modernize a $1T market. About the role Arlo quotes small businesses using AI-powered underwriting that predicts individual risk to determine group rates. But accurate pricing requires more than historical data alone — at the time of quoting, additional signals like prior rates, aggregate claims history, and self-reported health information can meaningfully sharpen our view of a group's risk profile. This role sits at the center of four connected problems: learning from post-policy data to understand where our risk blindness lies, building automated quoting systems that act on softer signals, understanding how algorithmic changes ripple through to sales outcomes, and maintaining the integrity of the data pipelines that underpin all of it. What you'll work onPost-quoting intelligence * Emerging risk detection. Analyze early-period claims data to surface patterns that indicate risk was underestimated at quoting — and quantify the gap. * Blindness measurement. Build frameworks to systematically identify where the external claims database is incomplete or lagged, and estimate the magnitude of those gaps. * Rate determination. Develop calibration factors that translate soft signals — based on competitive information, econometrics and emerging events — into rate adjustments layered on top of core model output. * Feedback loop infrastructure. Create pipelines that carry post-quoting learnings back into upstream models so calibration improves continuously. Auto-quoting automation * Multi-signal fusion. Design models that ingest heterogeneous inputs and synthesize them into an enriched risk view that reduces reliance on manual review. * Confidence scoring. Build the logic that decides when a quote can be issued automatically versus routed to a human, minimizing queue volume without increasing adverse selection. * Threshold and rule design. Collaborate with underwriting to set and validate auto-issuance decision thresholds, and monitor their performance over time. Sales performance analytics * Algorithm impact attribution. When we adjust rating algorithms, tighten auto-quoting rules, or change data quality requirements, measure the downstream effect on quote volume, win rates, and sales conversion — and distinguish model-driven changes from market-driven ones. * Sales funnel diagnostics. Identify where quote kickouts, rate changes, or data submission friction are creating drop-off in the sales pipeline, and quantify the cost of each leakage point. * Data quality incentive analysis. Understand whether brokers and groups that provide richer data at submission (more complete census, aggregate claims, prior rates) achieve better pricing outcomes — and help us make that case externally. Data ingestion and pipeline integrity * Ingest delay profiling. Map the latency characteristics of our live policy data — claims, enrollment, eligibility — and identify which delays are structural versus operational, and where they introduce systematic bias into our models. * Consistency monitoring. Build checks and alerting for data inconsistencies across our ingestion layer: duplicate records, mismatched member IDs, enrollment timing gaps, and reporting lags from carriers or TPAs. * Upstream data partnerships. Work with engineering and data teams to document known data quality issues, prioritize fixes, and maintain a clear picture of what the data can and cannot reliably support at any given point. What we're looking for Required * 3–5 years in a data science or quantitative analyst role * Proficiency in Python (scikit-learn, pandas, statsmodels) and SQL * Experience building and validating predictive models end-to-end * Comfort working with messy, inconsistent real-world datasets * Experience designing or auditing data pipelines for quality and consistency * Ability to communicate model behavior and business impact clearly to non-technical stakeholders Nice to have * Background in insurance, actuarial data, or healthcare claims * Experience with GLMs, survival analysis, or credibility theory for pricing * Familiarity with group health underwriting or broker distribution models * Experience building confidence-based routing or triage systems * Exposure to sales funnel analytics or conversion attribution * Familiarity with MLflow, dbt, or similar tooling How you'll work * You'll be an individual contributor embedded with underwriting, pricing, and sales teams — with direct access to the people who use your outputs daily. * You'll own projects from data exploration through to production deployment and monitoring, without a separate ML engineering handoff layer. * Work spans Python-based modeling and SQL-driven analysis equally; both matter. * Your models directly influence pricing decisions and sales outcomes, so accuracy, explainability, and sound uncertainty quantification are all first-class concerns. * You'll work closely with engineering on data ingestion questions — this role requires comfort sitting at the boundary between data science and data engineering. Why Join Arlo: * High ownership: You’ll get real responsibility from day one—our high-trust team empowers you to run with big problems and shape core parts of the company. * Join an important mission: Your work directly influences how people access care and improves lives at scale. * Growth & expansion: We’re moving fast, and as we grow, your scope will grow with us—new challenges, bigger opportunities, and rapid career velocity. * Apply AI to a problem that matters: Instead of optimizing ads or cutting labor costs, you’ll use AI to fundamentally reimagine how people get healthcare. * High pace, high collaboration: We operate with velocity, first-principles thinking, and a team that works closely, openly, and with ambition. Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location, and qualifications which are assessed during the interview process. Arlo is an equal opportunity employer. We do not discriminate based on age, race, color, creed or religion, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, status as a victim of domestic violence, or arrest or conviction record, as defined under New York State law.

Job DescriptionSalary: $76,700 - $95,875 Work Model & Compensation Eligibility: • This role is not eligible for incentive, bonus, or commission-based compensation., • Relocation: This position is not eligible for relocationassistance. ABOUT NYC TOURISM + CONVENTIONS New York City Tourism + Conventions is the official destination marketing organization and convention andvisitorsbureau for the five boroughs of New York City. Our mission is to invite the world and energize theCity, buildingequitable, sustainable economic prosperity and community through tourism for the mutual benefit of residents, businesses, and visitors. NYCtourism.com is the official website of New York City, reaching visitors in their trip-planning stages and showcasing everything the City has to offer. The site is also home to key marketing programs including NYC Restaurant Week, NYC Broadway WeekSM, and more. POSITION SUMMARY: The Research Analyst supports the Destination Marketing Organizations (DMO) research and insights function through the production of recurring performance reporting, ad hoc analytical support for strategic company-wide initiatives, and day-to-day research operations. This exciting analytics role is designed for an early-career analyst with strong Excel skills, foundational experience in Tableau, high attention to detail, and an interest in tourism, consumer insight, economics, hospitality and destination marketing analytics. The ideal candidate is curious about people and business, comfortable using data to communicate and eager to work in a collaborative environment where your peers are passionate about New York City. RESPONSIBILITIES: Hotel Reporting & Analysis • Produce and distribute weekly hotel performance reports, including data validation, trend analysis and concise written insights for internal stakeholders., • Develop and maintain monthly hotel reporting, synthesizing performance trends, seasonality and market dynamics. Data includes both current hotel performance, as well as forward-looking trends., • Build and maintain reporting tables using advanced Excel functionality, including pivot tables, lookups, calculated fields and structured templates., • Contribute to Tableau dashboards used for hotel and market performance reporting, ensuring data accuracy and clear visual storytelling. Visitor Trends & Market Analysis • Analyze visitor trends under the direction of the Research Manager to support organizational insights and strategic planning., • Assist with visitor segmentation analysis, including demographic, behavioral, geographic and trip-purpose segments., • Support cohort studies to understand changes in visitor behavior over time (e.g., repeat visitation, seasonality, booking patterns)., • Analyze and synthesize government and public-sector visitation data (e.g., census, transportation, border, or tourism datasets) to inform market profiles., • Help build visitor profiles, summary presentations and fact sheets for internal teams, members and external stakeholders., • Translate complex datasets into clear, well-structured tables, charts, and narratives appropriate for non-technical audiences. Ad Hoc Analysis • Provide ad hoc analytical support to the research, sales, membership and marketing teams under the direction of the VP of Research, including market performance summaries and custom data requests. Examples include analyzing Visa spend data, airline data, visitor affinity and attraction data and membership surveys post events, among others., • Translate quantitative analysis into clear, actionable insights aligned with marketing and organizational priorities., • Support the creation of summary tables, charts and visuals in Excel and Tableau for presentations and internal readouts. Research Operations & Communications • Monitor and answer the research email inbox daily and ensure responses are sent within 24 hours, escalating complex inquiries to the Research Manager and Research VP when appropriate., • Monitor and maintain the membership research portal, ensuring content is accurate, up to date and easy to navigate., • Apply consistent tagging and metadata standards to all research collateral (reports, presentations, datasets) to support discoverability and knowledge management. QUALIFICATIONS: Required • Bachelors degree in economics, statistics, finance, marketing, data analytics, hospitality, urban planning or a related field., • Strong proficiency in Excel, including pivot tables, formulas, lookups and data cleaning/manipulation., • Working knowledge of Tableau, including building or updating dashboards and basic data visualizations., • Strong analytical skills with the ability to identify trends and summarize insights clearly., • Excellent written communication skills and high attention to detail., • Ability to manage multiple deadlines across weekly, monthly and annual reporting cycles. Appropriate sense of urgency in completing work is required. Preferred • Familiarity with hotel performance metrics such as occupancy, ADR and RevPAR., • Experience working with recurring reporting cadences or standardized dashboards., • Prior internship, coursework, or professional experience involving applied data analysis or business intelligence tools., • Interest in tourism, destination marketing, consumer insight, New York City government or hospitality analytics. Core Competencies • Analytical rigor and quantitative reasoning, • Advanced Excel execution and data accuracy, • Clear data visualization and storytelling, • Responsiveness and time management, • Cross-functional collaboration, • Strong organizational and documentation discipline, • Curiosity and bias to action, • Pro-active ownership mentality and ownership mindset New York City Tourism + Conventions offer a competitive benefits package including: • Generous Time Off:PTO days and sick time. Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. NYC Tourism + Conventions Commitment to Diversity, Equality and Inclusion NYC Tourism + Conventions is an equal opportunity employer and is committed to fostering a diverse, equitable, and inclusive workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind. All qualified applicants will be considered for employment without regard to race, color, creed, religion, national origin, citizenship or immigration status, age, sex, gender, gender identity or expression, sexual orientation, marital or familial status, pregnancy or related conditions, disability, genetic information, military or veteran status, arrest or conviction record, caregiver status, domestic violence victim status, or any other characteristic protected by applicable federal, New York State, or New York City law. We strongly encourage women, people of color, members of the LGBTQIA+ community, people with disabilities, veterans, and individuals from historically underrepresented communities to apply. If you need a reasonable accommodation for any part of the application or hiring process due to a disability, medical condition, or other legally protected reason, please contact us at and let us know the nature of your request. If you think you might thrive in this environment, we would love to hear from you. EOE

Job Description FUNCTION: The Outpatient Clinical Director administers and supervises the daily management of the outpatient treatment program, its staff and clients. The Outpatient Clinical Director is responsible to ensure and provide effective client care in regard to OASAS and JCAHO regulatory requirements and maintains all administrative compliance. The Outpatient Clinical Director may be responsible to assist in the development, implementation, administration and supervision of satellite clinic locations. Conducts marketing efforts with the Regional Service Department and educates the community through workshops and lecture presentations. ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned. Reports to the Director of Outpatient Operations and maintains frequent communication with her on matters pertaining to program services and the staff who manage and implement these services. Supervises staff in regard to client care, treatment plan development, discharge planning, documentation responsibilities and other necessary case management tasks. Assumes staffing responsibilities to include decisions regarding recruiting, hiring and termination of employees with the approval of the Director of Outpatient Services and Human Resource Director. Maintains appropriate clinical coverage by scheduling and monitoring employee paid time off effectively. Coordinates/schedules intakes with staff in conjunction with referent agencies. Facilitates transfers/admissions with the Arms Acres inpatient intake department to successfully convert clients from outpatient to inpatient treatment programs. Collects data to include daily, monthly, annual productivity reports, departmental goals and objectives reports, OASAS statistical reports and other reports requested by the Director of Outpatient Operations. Maintains meeting minutes, utilization review minutes, incident reports, and staff supervisory reports as required by regulatory requirement and Director of Outpatient Operations. Assesses on a continual basis program growth and development and designs and implements program changes with the approval of the Director of Outpatient Operations. Is responsible for Regional Service activities that promote census growth and development, community outreach and program marketing. Maintains fiscal integrity of the program by monitoring the monthly program report of visits, revenues and expenditures and reports any anticipated and unanticipated assets or liability. Performs all other duties of the clinical staff in the event of a staff shortage. Demonstrates the ability to maintain positive interrelationships with the multidisciplinary team members, referents, clients and other business resources. Demonstrates the ability to accept and successfully complete increasing responsibilities. Participates in facility Performance Improvement activities related to position and as requested by the Director of Outpatient Operations. Masters Required, QHP Required, must have a minimum of 2 years as a Supervisor; 3 years experience in Substance Use Background checks, pre-employment & drug screenings required. We are an equal opportunity employer according to all current standards. Company DescriptionWelcome to Arms Acres! If you are coming into Arms Acres, I would like to say “welcome”! If you are visiting our website, I would like to say, “thank you”. Making a decision for treatment is not easy. However, with hard work and dedication to your health first, your journey to recovery can begin. We at Arms Acres are passionate about what we do. The staff is dedicated to providing services to you and your family. We are constantly looking at new approaches that will keep us on the cutting edge. We provide Evidenced Based Treatment through Clinical Pathways and Outcome Based Treatment to further enhance the services we provide. We look forward to providing our services to you and your family.Welcome to Arms Acres! If you are coming into Arms Acres, I would like to say “welcome”! If you are visiting our website, I would like to say, “thank you”. Making a decision for treatment is not easy. However, with hard work and dedication to your health first, your journey to recovery can begin. We at Arms Acres are passionate about what we do. The staff is dedicated to providing services to you and your family. We are constantly looking at new approaches that will keep us on the cutting edge.\r\n\r\nWe provide Evidenced Based Treatment through Clinical Pathways and Outcome Based Treatment to further enhance the services we provide. We look forward to providing our services to you and your family.

Job DescriptionThe salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. Hybrid: 4 days in office/1 day remote About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Summary This is an exciting role with many opportunities! Often times, this position will be the first line of contact for external providers, referents and community members. Reporting to the Program Director, the 9th Avenue Drop-in Intake Coordinator provides administrative support and assistance to program staff by streamlining the referral and admission process and ensuring that all intakes for Case Management Services are successfully processed with qualified in a timely manner. This role engages in creative problem solving with program leadership, to overcome any challenges identified in providing Case Management support to people who are unhoused or otherwise in need. Responsibilities Program/Facilities • Evaluates housing candidate applications for completion, compliance with funding requirements and program criteria to be supported in Case Management services in the Drop-in Program., • Serves as primary point of contact for all intake inquiries both internally and externally., • Responds to requests for referrals from internal program staff., • Reviews incoming referrals from external sources., • Collects and maintains intake application and supporting documentation., • Liaises between external referral agencies, Urban Pathways program staff and administration., • Liaising with government agencies such as HRA, DHS, VA, and other community groups for intake of potential clients., • Maintains and submits all necessary documentation and reports accurately, in a timely manner and as required by Urban Pathways, regulatory and funding agency policies and procedures including but not limited to:, • Census report (internal and external), • Source of intakes (internal and external), • Assist with housing database and report submissions including but not limited to:, • Human Resource Administration - CAPS System, • CARES and AWARDS Demographic reports, • Develops and maintains relationships with referral organizations and funding agencies., • Represents Urban Pathways by making presentations at referral organizations., • Corresponds with Internal and External Street Outreach and other community stakeholders who intersect with the street homeless and unhoused populations, • Communicates verbally, and in writing, in a professional manner at all times., • Attend staff meetings, training, and supervisory sessions as required., • Communicate with Program Directors, Directors of Social Services, Director of Operations and other personnel as necessary. Qualifications Education and Experience • High School Diploma or Equivalency required. Bachelor’s degree preferred., • Minimum of 2 years of experience in non-supervisory administrative role., • Experience with homeless, mentally-ill and substance use populations preferred., • Knowledge of New York City Department of Homeless Housing applications, Human Resources supportive income support applications, housing subsidies and processes including the HRA 2010e application preferred., • Strong computer skills and advanced knowledge of Microsoft office (Word, Outlook, Excel, etc.)., • Strong written and verbal communication skills., • Highly organized and detail oriented., • Strong interpersonal and customer service skills., • Ability to work effectively with multiple stakeholders (i.e., finders, employers, colleagues). These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job DescriptionMISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under supervision of the Clinical Supervisor the CASAC-T Counselor will provide counseling services in integrated outpatient program. The CASAC-T Counselor provides comprehensive assessment services to clients who may have substance use and mental health barriers to employment by applying clinical judgment to determine appropriate treatment needs and level of care. This includes performing SUD diagnostic screening, assessment, evaluation, orientation, treatment planning, case management, counseling, intervention, crisis intervention, patient education, reporting and record keeping in both individual and group counseling settings. The CASAC-T Counselor is also responsible for referrals and coordination of care in consultation with other professionals. KEY ESSENTIAL FUNCTIONS • Intervention and employing a range of treatment modalities to include person centered evidence-based treatment approaches to include but not limited to motivational interviewing, stages of change, trauma informed care, anger management, medication assisted treatment, dialectical behavioral therapy, cognitive behavioral therapy and contingency management., • Ability to perform SUD and mental health screenings and intakes, orientation, SUD assessment, SUD diagnostic Impression, level of care as determined by LOCADTR, treatment planning, individual/group counseling, family interventions, psychoeducation, case management, crisis intervention, client education, referral, reporting and recordkeeping, care coordination and administrative supervision with regular supervision., • Participates in supervision regularly., • Develops and conducts group and individual counseling on a regular scheduled basis to caseload clients within the integrated outpatient program., • Obtain random observed urine samples according to established protocol., • Orients clients about program goals, objectives, rules and regulations, client’s obligations, right’s and program operations, • Knowledge of the obligation to engage in prevention as well as treatment techniques., • Maintains and updates referral services and resources that may be useful to our client population; makes referral when necessary and appropriate., • Ability to demonstrate proficiency in English including the ability to speak, write, comprehend aurally, and read at a level necessary to perform as a CASAC Counselor., • Participates in outreach functions to reengage client lost to contact and maintain census capacity., • Ability to complete all client progress update reports in a professional and timely manner to ensure coordination of care with client linkages to include the criminal justice system and entities., • Participates in program meetings and required trainings., • High School Diploma or GED., • Associate Degree preferred., • Valid unrestricted OASAS certification as a CASAC-T., • Minimum of three (3) years working in a Substance Use and Human Service setting., • Must obtain Mandated reporter (2 hours) training/certificate prior to hire date., • Must obtain training/certification within thirty (30) days of hire., • Domestic Violence, • Infection Control BASIC (non-medical/nursing staff), • HIV, • Child Abuse, • Tobacco Cessation, • Must obtain training/certification during in-house orientation., • Supporting Recovery with Medications Addictions Treatment (MAT), • Must obtain SUD training/certificate within thirty (30) days of hire (if applicable), • Screening, Brief Intervention and Referral to Treatment, • CASAC Canon of Ethics (6 hours), • Confidentiality related to 42CFR (3 Hours), • Excellent organizational, communication and time management skills, • Ability to work on a strong team of professionals in a culturally diverse environment. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description MISSION STATEMENT: Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW: Under supervision of the Clinical Supervisor the CASAC-T Counselor will provide counseling services in integrated outpatient program. The CASAC-T Counselor provides comprehensive assessment services to clients who may have substance use and mental health barriers to employment by applying clinical judgment to determine appropriate treatment needs and level of care. This includes performing SUD diagnostic screening, assessment, evaluation, orientation, treatment planning, case management, counseling, intervention, crisis intervention, patient education, reporting and record keeping in both individual and group counseling settings. The CASAC-T Counselor is also responsible for referrals and coordination of care in consultation with other professionals. KEY ESSENTIAL FUNCTIONS: • Intervention and employing a range of treatment modalities to include person centered evidence-based treatment approaches to include but not limited to motivational interviewing, stages of change, trauma informed care, anger management, medication assisted treatment, dialectical behavioral therapy, cognitive behavioral therapy and contingency management., • Ability to perform SUD and mental health screenings and intakes, orientation, SUD assessment, SUD diagnostic Impression, level of care as determined by LOCADTR, treatment planning, individual/group counseling, family interventions, psychoeducation, case management, crisis intervention, client education, referral, reporting and recordkeeping, care coordination and administrative supervision with regular supervision., • Participates in supervision regularly., • Develops and conducts group and individual counseling on a regular scheduled basis to caseload clients within the integrated outpatient program., • Obtain random observed urine samples according to established protocol., • Orients clients about program goals, objectives, rules and regulations, client’s obligations, right’s and program operations, • Knowledge of the obligation to engage in prevention as well as treatment techniques., • Maintains and updates referral services and resources that may be useful to our client population; makes referral when necessary and appropriate., • Ability to demonstrate proficiency in English including the ability to speak, write, comprehend aurally, and read at a level necessary to perform as a CASAC Counselor., • Participates in outreach functions to reengage client lost to contact and maintain census capacity., • Ability to complete all client progress update reports in a professional and timely manner to ensure coordination of care with client linkages to include the criminal justice system and entities., • Participates in program meetings and required trainings., • Ability to complete any reasonable tasks or requests made by a supervisor. REQUIREMENTS: * • High School Diploma or GED., • Associate Degree preferred., • Valid unrestricted OASAS certification as a CASAC-T., • Minimum of three (3) years working in a Substance Use and Human Service setting., • Must obtain Mandated reporter (2 hours) training/certificate prior to hire date., • Must obtain training/certification within thirty (30) days of hire., • Domestic Violence, • Infection Control BASIC (non-medical/nursing staff), • HIV, • Child Abuse, • Tobacco Cessation, • Must obtain training/certification during in-house orientation., • Supporting Recovery with Medications Addictions Treatment (MAT), • Must obtain SUD training/certificate within thirty (30) days of hire (if applicable), • Screening, Brief Intervention and Referral to Treatment, • CASAC Canon of Ethics (6 hours), • Confidentiality related to 42CFR (3 Hours), • Excellent organizational, communication and time management skills, • Ability to work on a strong team of professionals in a culturally diverse environment., • Ability to multitask and to work and function under pressure. WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description Our Vision: To make New York City the global model for inclusive innovation and economic growth, fueled by the City's diverse people and businesses. Our Mission: Creating a vibrant, inclusive, and globally competitive economy for all New Yorkers. POSITION OVERVIEW The Economic Research & Policy Department (ERP) conducts industry and economic research, performs fiscal and economic impact modeling, and analyzes NYCEDC projects to inform key policy and investment decisions. The team tracks economic trends and provides insights to City Hall, policymakers, and the public, while also developing tools to evaluate, measure, and report on project outcomes. ERP advances high-impact thought leadership on inclusive and innovation-driven economic development. The Senior Policy Analyst will conduct research and data analysis to support projects that deepen understanding of New York City's economy. This role will contribute to a wide range of work, including analysis of emerging industries, labor markets, and economic policy, as well as fiscal and economic impact modeling. The Senior Policy Analyst will collaborate across departments, manage and analyze datasets, and communicate complex findings clearly to a variety of internal and external audiences. This role requires strong analytical and technical skills, attention to detail, and the ability to translate complex data into clear insights. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Research, prepare data, and draft publications, including short-form and long-form reports, • Analyze economic data from a wide range of public (Census Bureau, Bureau of Labor Statistics, etc.) and private sources to support NYCEDC projects and priority industries, including industry sizing, demographic analysis, and labor market analysis, • Analyze data from public (e.g., Census Bureau, Bureau of Labor Statistics, etc.) and private sources to generate insights on industries, labor markets, and demographics, • Conduct thorough and timely reviews of complex spreadsheets (including formulas) and other written materials to ensure data accuracy and consistency, • Respond to data requests from internal teams, agencies, agency leadership, and City Hall staff, • Contribute to the maintenance and expansion of data sources available to the department, • Support and enhance team processes, documentation, and best practices for data analysis, • Identify research topics that drive NYCEDC thought leadership on key issues, at times serving as project manager or lead analyst, and presenting findings to internal and external stakeholders via presentations and publications, • Represent the department in interdepartmental working groups and collaborate effectively in cross-functional initiatives, • Collaborate on the production of monthly employment analysis and contribute to forming EDC's economic narrative each month, • Monitor external research and economic trends, synthesizing and sharing key findings with agency leadership, • Bachelor's degree in Statistics, Economics, Public Policy, or a related field, with significant exposure to statistics; Master's degree preferred, • 3+ years of relevant experience, or a Master's Degree and 2+ years of relevant experience. Candidates with a range of experience levels are encouraged to apply and may be considered for a Policy Analyst role based on qualifications, • Advanced proficiency in Excel, and proficiency analyzing data in R. Proven ability in using database and presentation tools, including Excel, PowerPoint and Word. Experience with REMI, IMPLAN, or RIMS II is a plus, • Demonstrated written and verbal communication skills with the ability to convey technical data and the results of complex analyses clearly and effectively to a variety of audiences, • Demonstrated attention to detail, and a commitment to data accuracy and quality management, • Proven quantitative and analytical skills, with experience working with large and varied data sets, • Ability to manage multiple priorities effectively and work both independently and collaboratively in a high-pressured, fast-paced environment, • Proactive and resourceful with a focus on continuous improvement, • Comfortable interfacing with senior officials and external stakeholders across sectors, • Demonstrated enthusiasm for the mission of NYCEDC NYCEDC is committed to offering competitive benefits to support employee health, happiness, and work-life balance. We offer comprehensive benefits and unique perks to ensure NYCEDC employees flourish in their professional and personal lives: • Generous employer subsidized health insurance, • Medical, dental, and pharmacy plans, • Vision and hearing benefits, • Flexible spending accounts for healthcare and dependent care, • Short term and long-term disability coverage, • 100% employer covered life insurance and supplemental life insurance coverage, • Up to 25 vacation days, • Floating Holidays and Summer Fridays, • Parental leave - up to 20 paid weeks, • Retirement savings programs, • Company-paid 401(a) defined contribution plan, • 457(b) tax-advantaged retirement savings plan, • Tuition Reimbursement program, • Continuing education and professional development, • Public Service Loan Forgiveness (PSLF) eligible employer, • College savings plan, • Backup childcare, • Gym membership discounts, • A Calm.com membership for mindfulness and mental health support The New York City Economic Development Corporation is an Equal Opportunity Employer. Our Diversity, Equity, and Social Responsibility Mission is to create a People First strategy by attracting, retaining, and engaging a diverse and talented workforce. Like the city of New York, NYCEDC knows our strength comes from each of our connected parts, making the fabric of our organization better and stronger because of our unique employees' talents. For more information, visit our website at edc.nyc.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Vice President of Revenue Operations, the Senior Director of Sales Systems & Data is accountable for the integrity, scalability, and leverage of all sales systems, revenue data, and go-to-market technology. This role leads teams across Sales Systems, Data Infrastructure, Order Operations, and Go-To-Market Engineering, with end-to-end ownership of revenue data accuracy, seller productivity, and pipeline enablement through technology. The role partners closely with Sales, Finance, FP&A, Legal, Customer Success, and Executive Leadership to ensure revenue operations are accurate, defensible, and scalable as the business grows. This is a full time remote position on our team that may require occasional travel for team or company events. What You'll Be Doing • Own Salesforce and the broader sales systems ecosystem as the system of record for bookings, CACV, contract terms, upsells, and renewals, ensuring accurate and auditable revenue data end to end., • Establish and maintain a durable Sales Source of Truth, including governance, snapshots, and alignment across Salesforce, billing, finance, and downstream systems., • Lead quarterly and annual CACV refreshes and monthly customer census updates in partnership with FP&A to support forecasting and invoicing accuracy., • Define and manage the Salesforce and sales systems roadmap, balancing operational stability with strategic enablement., • Own end-to-end order operations, including review and validation of all new business, upsell, and renewal orders., • Ensure alignment of sales agreements with pricing governance, company policy, and revenue recognition requirements, partnering closely with Finance, Billing, and Legal., • Proactively mitigate risk through recurring audits of billable rates, contracts, and opportunity close processes., • Lead Go-To-Market Engineering to scale pipeline generation and seller productivity through AI, automation, and data-driven execution., • Own the revenue organization technology stack, including licensing, integrations, ongoing optimization, and approximately $3M in annual vendor operating expense., • 97–99% Salesforce invoicing data accuracy by September 1., • 100% alignment on key revenue metrics with FP&A by the 6th business day of each month., • Fewer than five systems-driven CACV incidents per quarter with variance of plus or minus one million dollars., • Vendor operating expense at or below approved annual budget., • Fewer than three invoicing issues per quarter tied to opportunity closure errors., • Fifty percent increase in unique prospects engaged per seller., • 10+ years of experience leading revenue systems, sales operations, data, or GTM technology teams., • Proven track record owning complex Salesforce and revenue data environments at scale., • Experience leading multi-team organizations across systems, data, and operational functions., • Strong executive communication skills with the ability to translate complexity into clarity., • Deep expertise in Salesforce, revenue data architecture, and GTM technology ecosystems., • Demonstrated ability to balance strategic leadership with hands-on problem solving. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Title: Unit Manager Location: Bronx, NY Duration: 13 weeks Shift: 5x8, days DESCRIPTION: UNIT: Nurse Manager for Medical Surgical/ Hemo/Oncology • This key leadership position encompasses a Medical/Surgical Unit, located at the Concourse Pavilion, at the center and would need to be professional, proactive and able to lead the staff with skill. Charge nurses act as Assistant Nurse Managers and they do have a staff RN with strong Dialysis experience, so the emphasis might be better on Hematology/Oncology., • Nurse Manager will provide integrated clinical leadership and management on a on a twenty-four-hour basis, consistent with the philosophy and goals of Bronx Care Health System and Patient Care Services.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Customer Success. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Previous experience driving forecasting, renewals, and upsell revenue., • Previous experience managing Fortune 100 clients and overseeing a portfolio valued at $25M or more., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under supervision of the Program Director the Clinical Supervisor will provide clinical oversight and quality assurance to all unlicensed and licensed staff clinicians who provide substance and alcohol abuse services in an OTP program setting. The Clinical Supervisor is responsible for adherence to all applicable licensing, supervision, billing, documentation requirements and overseeing the timeliness and quality of a staff member’s clinical work. The Clinical Supervisor is responsible for client case record reviews, performance improvement and quality improvement to include all required monthly reports. KEY ESSENTIAL FUNCTIONS • Responsible for the daily operations and performance of the OTP program, • Manage OTP clinic operations to budgeted and planned results., • Work closely with staff via weekly supervision to ensure the completion of performance goals. Provides ongoing, regular feedback and performance evaluation to clinicians on the quality and timeliness of their clinical work as well as their caseload. Also solicits feedback from clinicians regarding supervision and whether needs are being met., • Monitor caseloads and ensure the supervisees comply with all agency, clinical, legal and ethical practices. Review and co-sign supervisees’ clinical documentation to include but not limited to methadone dose change request forms, bio-psychosocial history, initial treatment plans and treatment plans reviews., • Becomes familiar with APG and ICD-10 billing codes to include DSM V diagnosis codes., • Oversight and monitoring of billable hours of service required. Provide support, training, and remediation where needed to assist supervisees in meeting program’s billing expectations and caseload requirements, charting, recordkeeping, documentation standards and all other quality assurance standards., • Communicate any concerns about quality of clinician’s work to Program Director in a timely manner., • Become familiar with ACACIA policies and procedures and implements in OTP program. Ensures all administrative and clinical policies and procedures are implemented appropriately and effectively. Also ensures all medical and other services to which patients may be referred are known to staff and made available to patients., • Communicate with and ensures compliance with regulatory bodies (OASAS, Joint Commission, SAMHSA, DEA, HIPPA) to include state and federal regulations., • Assist with partnering opportunities, linkage/support agreements and other critical relationships to drive census growth and meet regulatory requirements., • Work closely with Medical Director, Program Director, and Operations Director in a variety of areas including but not limited to: compliance with federal and state rules; laws and regulations; compliance with Joint Commission, SAMHSA, OASAS and DEA; performance improvement initiatives; measure of success; productivity goals; quality client care; customer service; operational enhancement; growth of client census; contractual requirements; standardization and conformity; best practices and plans for continuous improvement, • Become familiar with Joint Commission and OTP federal and state laws, regulations, etc. and the applications of such., • Participate in community relations and development activities to drive and maintain census., • Identify and implement tactical steps to increase and retain census., • Work with clinic team to ensure operations are prepared to handle increased census., • Identify training needs and makes recommendations to the Program Director. Provides education and training opportunities to all staff to meet required training needs for OTP program., • Participate collaboratively as part of a multidisciplinary team, able to proactively collaborate with other supervisors and program director to ensure best possible training for supervisees and service delivery for clients., • Facilitate weekly case conferences and group supervision; monthly clinical and medical staff meetings to include incident reporting, client satisfaction surveys, PI, QI and chart review findings., • Participate in Acacia meetings, program meetings and required trainings as required., • Contribute to a six month and annual performance evaluations of clinical staff. Helps clinicians identify personal development goals for the year and collaboratively monitors progress toward these goals., • Must be a Qualified Health Professional (QHP) to provide clinical supervision in good standing with the appropriate licensing or certifying authority, as applicable.:, • Certified Advanced CASAC (CASAC-A); or, • Certified Master CASAC (CASAC-M); or, • Licensed Master/Clinical Social Worker (LMSW, LCSW); or Licensed Mental Health Practitioners (LMHC, LCAT, LMFT, Psychoanalyst); or, • Certified Rehabilitation Counselor (CRC)., • Education Requirements, • CASAC-A – Bachelor’s degree, • CASAC-M – Master’s degree, • LMSW, LCSW, LMHC, LCAT, LMFT, Psychoanalyst and CRC requires Master degree., • 3+ years previous relevant clinical work experience in the substance use disorder field of which one year must be supervisory., • OASAS Substance Use Disorder training required to be completed within one year of hire date:, • Medicated Assisted Treatment (MAT);, • Screening, Brief Intervention and Referral to Treatment (SBIRT);, • Confidentiality (3 hours);, • Canon of Ethics (6 hours);, • Clinical Supervision I & II (total 30 hours)., • Ability to use business acumen to exercise good judgment and decision-making., • Ability to deal with sensitive issues with diplomacy and discretion., • Must be able to multi- task with strong organizational skills., • Efficiency and time management., • Excellent interpersonal skills and able to communicate both verbally and in written form., • Commitment to cultural diversity and sensitivity., • Ability to maintain a professional demeanor under pressure and operate with a keen sense of urgency and commitment to quality. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under supervision of the Director of Outreach, the requirements listed below represent the knowledge, skill, and/or ability required. The Outreach Worker is responsible for outreach initiatives to expand access to behavioral health services within the community. This role will build and maintain strong partnerships with community organizations, healthcare providers, schools, and local agencies while ensuring outreach activities align with the organization’s mission and goals. The Outreach Worker will work with the Director of Outreach to develop strategies to increase program visibility, and implement evidence-informed approaches to connect individuals and families to behavioral health resources. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. The functions below outline the general responsibilities associated with this position. Each of these functions is considered critical to effective department operations and our Mission. It is expected that all staff in this position will have satisfactory attendance and will perform these functions as assigned in a competent, cooperative, and timely manner. The Job Description will be reviewed periodically for accuracy and/or adjusted according to business necessity. KEY ESSENTIAL FUNCTIONS • Work with the Director of Outreach, Program Directors, Senior Administrators, and program outreach/intake staff to develop and implement a strategic and targeted outreach plan for the Behavioral Health portfolio., • Develop new and strengthen existing partnerships with referral partners in the community., • Focus on boosting internal referrals and integrated are model within Acacia Network., • Participate in community council meetings, community meetings, etc., to share Acacia Network services and develop potential partnerships., • Table at community events, resource fairs, and/or within city or state agencies to share program information for potential referral to services., • Assist in maintaining the program’s census across the BH network at full capacity., • Coordinate, organize, and conduct presentations to community agencies, hospitals, criminal justice and family court entitles, and other community partners., • Engages in educational prevention activities., • Maintains quality documentation and ensures submission of accurate and timely documentation., • Assists staff in coordinating referrals to the appropriate program, ensuring follow-up communication for referral partner, and seamless admission to the program, if determined to be clinically appropriate., • CASAC, CASAC-T, CRPA, CRPA-P, or qualified health professional, preferred., • Bilingual skills (Spanish), preferred, • Demonstrates skills in strengths-based, person-centered, trauma-informed, and self-directed care., • Experience working within community settings, preferred., • Obtain within six months of hire:, • Trained in Opioid Overdose Prevention and Narcan Use, • Obtain within thirty days of hire:, • Mandated Reporter, • Excellent communication, public speaking, interpersonal skill, and presentation skills. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

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If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d