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Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. This position is responsible for processing all release of information (ROI) , specifically medical record requests in a timely and efficient manner, ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This is an intermediate level position with at least 1 year related HIM experience. Position Highlights This is a Onsite Role in Buffalo, NY • Full Time: Monday-Friday with five 8 hour work days, • Provide phone support to patients, providers, and authorized requestors, • Process Release of Information (ROI) requests accurately and timely, • Fax, scan, and manage incoming and outgoing medical record requests, • Burn medical images to CDs and share images electronically as required, • Support client relationship management through professional communication, • Assist with reporting and administrative duties such as data entry and email, • Ensure compliance with HIPAA, privacy regulations, and facility policies, • Proficient in Microsoft office (including Word and Excel) Preferred Skills • Great customer service, • Must be able to communicate efficiently and effectively, • Ability work independently We offer: • Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor, • Company equipment will be provided to you (including computer, monitor, virtual phone, etc.), • Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance You will: • Receive and process requests for patient health information in accordance with Company and Facility policies and procedures., • Maintain confidentiality and security with all privileged information., • Maintain working knowledge of Company and facility software., • Adhere to the Company's and Customer facilities Code of Conduct and policies., • Inform manager of work, site difficulties, and/or fluctuating volumes., • Assist with additional work duties or responsibilities as evident or required., • Consistent application of medical privacy regulations to guard against unauthorized disclosure., • Responsible for managing patient health records., • Responsible for safeguarding patient records and ensuring compliance with HIPAA standards., • Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record., • Ensures medical records are assembled in standard order and are accurate and complete., • Creates digital images of paperwork to be stored in the electronic medical record., • Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately., • Answering of inbound/outbound calls., • May assist with patient walk-ins., • May assist with administrative duties such as handling faxes, opening mail, and data entry., • May schedules pick-ups., • Assist with training associates in the HIS positions., • Generates reports for manager or facility as directed., • Must exceed level 1 productivity expectations as outlined at specific site., • Participates in project teams and committees to advance operational Strategies and initiatives as needed., • Mentor HIS staff for further professional development., • Inform senior leadership of issues, opportunities or challenges., • Assist throughout the region with training, mentoring and/or coverage as needed., • Participate and assist with onboarding activities for new employees., • Assist with Quality Assurance tasks as directed by management., • Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training., • Leads training sessions for timely staff development., • Other duties as assigned. What you will bring to the table: • High School Diploma or GED., • Must be 18 years of age or older., • Able to travel local/regionally 75% or more of the time., • Ability to commute between locations as needed., • 1 year Health Information related experience., • Able to work overtime during peak seasons when required., • Basic computer proficiency., • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis., • Professional verbal and written communication skills in the English language., • Detail and quality oriented as it relates to accurate and compliant information for medical records., • Strong data entry skills., • Must be able to work with minimum supervision responding to changing priorities and role needs., • Ability to organize and manage multiple tasks., • Able to respond to requests in a fast-paced environment., • Presentation skills for small group settings., • Forward thinking and ability to problem solve. Bonus points if: • 2+year Health Information related experience., • Meets and/or exceeds Company's Productivity Standards., • Previous production/metric-based work experience., • In-person customer service experience., • Ability to build relationships with on-site clients and customers., • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $16.44—$24 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description Commercial Lines Account Manager Patriot Growth Insurance Services | Williamsville, NY | Hybrid | Full-TimeWhy This Role Matters As a Commercial Lines Account Manager, you'll play a critical role in protecting and supporting businesses through thoughtful insurance solutions and exceptional client service. This position combines hands-on account management with team leadership responsibilities, giving you the opportunity to guide client strategies, mentor team members, and strengthen long-term client relationships. You'll partner closely with Producers, carrier partners, and internal service teams to support a portfolio of middle market and large commercial accounts. Your expertise will help ensure clients receive responsive service, comprehensive coverage recommendations, and proactive risk management support while contributing to retention and growth objectives. How You'll Make an Impact • Build and maintain strong relationships with clients, Producers, carrier partners, and internal team members to deliver an exceptional client experience., • Lead the servicing of commercial accounts by responding to client needs, addressing coverage concerns, and providing consultative guidance on risk exposures., • Support renewal and remarketing strategies by analyzing exposures, coordinating submissions, evaluating carrier options, and recommending appropriate coverage solutions., • Manage policy servicing activities including new business, endorsements, cancellations, certificates, binders, registry transactions, and policy documentation., • Identify coverage gaps and risk management opportunities that help clients protect their organizations and support long-term retention., • Mentor and support team members while contributing to operational efficiency, service excellence, and overall account management performance.Who You Are, • You are relationship-driven and enjoy becoming a trusted resource for clients, colleagues, and carrier partners., • You bring a proactive, consultative approach to account management and problem solving., • You are highly organized and can effectively balance multiple priorities and deadlines., • You communicate clearly and professionally, adapting your approach to different audiences and situations., • You maintain strong attention to detail while ensuring accuracy across documentation and systems., • You enjoy coaching and supporting others and are committed to developing high-performing teams., • You thrive in a fast-paced environment and remain focused on delivering outstanding service.What You BringDay One:, • Active Property & Casualty Insurance License., • Minimum of 7 years of Commercial Lines insurance experience., • Previous leadership, supervisory, mentoring, or team development experience., • Strong knowledge of commercial insurance coverages, including property, casualty, workers' compensation, umbrella, professional liability, and related lines., • Experience supporting middle market and large commercial accounts., • Knowledge of risk management principles and the ability to identify coverage gaps and recommend solutions., • Experience using agency management systems, carrier portals, and commercial insurance technology platforms., • Exceptional communication, client service, relationship-building, analytical, and problem-solving skills., • Strong organizational skills with a high degree of accuracy and attention to detail.Valuable Additions:, • Professional designations such as CIC, CPCU, ARM, CRM, or similar certifications., • Bachelor's degree in Business, Insurance, Risk Management, or a related field., • Advanced experience with complex account marketing, renewal strategy development, and coverage analysis., • Experience leading process improvement initiatives or supporting team performance and development programs.Real Benefits for Real Life At Patriot, great benefits mean more than coverage; they mean being there through every stage of life: your health, your family, your financial future, or simply time to recharge. Whether you're working or not, life doesn't stop. Neither should your benefits. Highlights Include: • Multiple medical plan options, with preventive care covered at 100%, • Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions, • Employer-paid short-term and long-term disability coverage, • Paid parental leave, • Personalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave, • Competitive 401(k) company match to help you build your financial future, • Comprehensive dental and vision coverage, • Employee Assistance Program with confidential mental health, legal, financial, and work-life supportAbout Patriot Growth Insurance Services At Patriot, we build our teams around a simple idea: people do their best work when they feel supported as whole people, not just managed as employees. We're invested in your growth, not just your output, and we back that up with a competitive salary and a comprehensive health and welfare program that extends to your family and domestic partners too, because who you're building a life with matters to us as much as the work you do. Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. We're currently ranked the 25th-largest broker in the U.S. by Business Insurance and were named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations across more than 45 states, our collaborative model gives every person and every agency the resources and support they need to grow, while each agency keeps its own identity, culture, and way of doing business. That growth has never been about numbers alone, it's about the people behind them. Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com. Pay Range: Posted below* *Any job offer is based upon a salary analysis to comply with applicable state pay transparency laws, considering relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Roles may also be eligible for a supplemental compensation, such as performance-based bonus, commission, or equity. Specific eligibility will be discussed with Talent Acquisition team. Patriot Growth Insurance Services offers a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) with company match; personalized time off and company paid holidays. Pay Range $80,000—$100,000 USD

Job Description Commercial Lines Account Manager Assistant Patriot Growth Insurance Services | Williamsville, NY | Hybrid | Full-TimeWhy This Role Matters As an Assistant Account Manager, you'll play an important role in supporting clients, producers, and account management teams while helping ensure a responsive and seamless insurance experience. Your attention to detail, client service mindset, and ability to manage multiple priorities will help strengthen client relationships, support retention efforts, and contribute to the agency's overall success. In this role, you'll work closely with account managers, carrier partners, and internal departments to support policy administration, client communications, documentation management, and ongoing service activities. You'll gain valuable exposure to both commercial and personal insurance operations while helping clients navigate coverage questions and policy needs. How You'll Make an Impact • Support account management activities by assisting with policy changes, endorsements, certificates of insurance, and client service requests., • Help identify coverage gaps, policy enhancements, and cost-saving opportunities that align with clients' evolving insurance needs., • Assist in preparing insurance proposals, renewal materials, and coverage presentations for prospective and existing clients., • Respond promptly to client inquiries, helping resolve questions related to coverage, billing, claims, and policy administration., • Maintain accurate policy documentation and account records within agency management and CRM systems., • Collaborate with producers, accounting partners, carrier representatives, and internal team members to support exceptional service delivery., • Contribute to agency growth efforts by supporting prospecting activities, marketing initiatives, and industry networking opportunities.Who You Are, • Client-focused and committed to delivering responsive, professional service., • Organized and detail-oriented, with the ability to manage multiple projects and deadlines effectively., • A proactive problem-solver who enjoys helping clients find solutions to their insurance needs., • Collaborative and supportive of team goals, while maintaining accountability for individual responsibilities., • An effective communicator who can explain insurance concepts clearly and professionally., • Adaptable and eager to learn in a fast-paced agency environment., • Committed to maintaining confidentiality, professionalism, and strong ethical standards.What You BringDay One:, • 1+ years of experience in an administrative, account management, insurance, or related client service role., • Active New York Property & Casualty Insurance License., • Basic knowledge of commercial and personal lines insurance products, coverages, policies, and procedures., • Strong written and verbal communication skills., • Ability to provide empathetic, responsive, and professional support to clients and colleagues., • Strong organizational skills and attention to detail., • Problem-solving and critical-thinking abilities., • Proficiency with CRM systems, Microsoft Office Suite, and other client service technology platforms., • Ability to work collaboratively in a team-oriented environment., • Commitment to maintaining confidentiality and handling sensitive information appropriately.Valuable Additions:, • Experience working in an independent insurance agency environment., • Familiarity with agency management systems and insurance carrier platforms., • Experience assisting with insurance proposals, renewals, endorsements, certificates, or billing activities., • Knowledge of insurance contract review and policy documentation processes., • Exposure to commercial insurance, personal insurance, or both., • Demonstrated commitment to professional development and staying current on insurance industry trends and regulations.Real Benefits for Real Life At Patriot, great benefits mean more than coverage; they mean being there through every stage of life: your health, your family, your financial future, or simply time to recharge. Whether you're working or not, life doesn't stop. Neither should your benefits. Highlights Include:, • Multiple medical plan options, with preventive care covered at 100%, • Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions, • Employer-paid short-term and long-term disability coverage, • Paid parental leave, • Personalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave, • Competitive 401(k) company match to help you build your financial future, • Comprehensive dental and vision coverage, • Employee Assistance Program with confidential mental health, legal, financial, and work-life supportAbout Patriot Growth Insurance Services At Patriot, we build our teams around a simple idea: people do their best work when they feel supported as whole people, not just managed as employees. We're invested in your growth, not just your output, and we back that up with a competitive salary and a comprehensive health and welfare program that extends to your family and domestic partners too, because who you're building a life with matters to us as much as the work you do. Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. We're currently ranked the 25th-largest broker in the U.S. by Business Insurance and were named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations across more than 45 states, our collaborative model gives every person and every agency the resources and support they need to grow, while each agency keeps its own identity, culture, and way of doing business. That growth has never been about numbers alone, it's about the people behind them. Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com. Pay Range: Posted below* *Any job offer is based upon a salary analysis to comply with applicable state pay transparency laws, considering relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Roles may also be eligible for a supplemental compensation, such as performance-based bonus, commission, or equity. Specific eligibility will be discussed with Talent Acquisition team. Patriot Growth Insurance Services offers a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) with company match; personalized time off and company paid holidays. Pay Range $24.04—$26.44 USD

Job DescriptionWhat Relocity is Doing Relocity is reimagining the global mobility experience. We enable enterprises to attract, retain, and engage talent globally through our unique blend of mobility software solutions and high-touch destination services. Our personalized digital transferee experience accommodates all mobile talent and is enabled by our AI-driven native mobile app and workforce mobility platform. Our core values drive us to focus on our customers, innovation, integrity, and excellence. Relocity serves thousands of cities across the United States, Europe, and Asia. Learn more at www.relocity.com. Services You'll Provide… As a Relocation Consultant (1099 Contractor), you will deliver high-touch, client-facing relocation services to employees and their families as they transition into a new city. You will act as a knowledgeable local resource, offering tailored guidance and hands-on support across key aspects of the relocation experience. This opportunity is structured around individual client engagements, with service needs varying based on market activity and client demand. Services are delivered both remotely and in-person within your local area, depending on the nature of each engagement. Success in this role requires strong local expertise, a consultative mindset, and the ability to independently manage multiple client engagements while delivering a seamless, high-quality experience. How You'll Deliver Value… Build trusted relationships with relocating employees by understanding their needs, preferences, and priorities. Provide guidance on neighborhoods, transportation, and local lifestyle considerations. Conduct housing and school research, including rental market insights, commute considerations, and general suitability. Support clients with local orientation and navigation of common relocation logistics. Curate personalized recommendations for dining, social, cultural, and lifestyle activities. Deliver tailored insights and recommendations using your local expertise and available tools. Facilitate area tours (virtual or in-person), offering real-time perspective and context. Communicate with clients through phone, email, video, and/or in-person interactions. Coordinate with relevant vendors, partners, or service providers as needed to support the client experience. Manage multiple client engagements independently, ensuring organization and follow-through. Document key updates and interactions to support continuity of service. What Enables Success in This Role… Established presence in Atlanta, with strong knowledge of local neighborhoods, housing, and lifestyle offerings. Experience in a client-facing, service-oriented capacity (e.g., relocation services, real estate, hospitality, concierge services, mobility, or similar). Ability to operate independently and manage multiple engagements simultaneously. Strong interpersonal, communication, and problem-solving skills. Professional judgment and discretion when supporting clients through complex or high-touch situations. Familiarity with local service providers, vendors, or community networks is a strong advantage. Prior experience relocating individuals or clients is preferred. What Past Experience and Current Skills Will Enable Your Success In This Role? • Must have the legal right to work in the United States., • Must have at least 5 years of residency in Buffalo with extensive knowledge of the local rental market, education system, and local registration processes., • Must own (not rent) a reliable, registered, and insured 4-door vehicle with a valid driv er's license, as the role involves driving clients for area tours and rental searches., • Must be flexible and available to work weekends., • Friendly, outgoing personality, strong customer service orientation, and problem-solving abilities., • Must be self-motivated, with the ability to work independently and manage time effectively., • Prior personal or professional relocation or moving assistance experience is preferred, but not required.Education and/or Technology Requirement, • Bachelor or Associate's degree (or equivalent) preferred, • Extensive experience with technology tools such as Microsoft Office, Google GSuite, and CRM systems, • Must have a laptop, smartphone, and reliable internet connectionLanguage Skills, • Ability to read and interpret documents such as contracts, safety rules, operating and maintenance instructions, and procedure manuals., • Ability to write routine reports and correspondence., • Ability to speak effectively before groups of customers or employees of an organization.Nature of Engagement This is an independent contractor (1099) opportunity. Contractors are engaged on a per-assignment basis, with service volume varying by client demand and market activity. There is no guarantee of ongoing or minimum volume of work. Contractors maintain discretion over how services are delivered, in alignment with client needs and engagement expectations. Contractors are responsible for maintaining any required licenses, insurance, or local compliance applicable to their services. Additional Considerations Strong familiarity with the local market is essential to delivering a high-quality client experience. This opportunity is well-suited for individuals already operating in a client-facing or service-based capacity within their local market. Compensation varies based on location, scope, and complexity of each engagement Pay range: $30 - $35 Relocity is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Relocity will only employ those who are legally authorized to work. #LI-AC2

As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client servicesno prior tax experience required. With training and support from day one, you'll work directly with clients to gather information, prepare tax returns, and answer questions while building valuable skills and strong client relationships. You'll earn a competitive hourly rate, with opportunities to increase your earnings as you build tax knowledge and grow in the role. This role is in-person at a local H&R Block tax office. • Meet with clients to gather information and understand their tax situation, • Prepare complete and accurate tax returns with training and support from experienced teammates, • Explain tax information clearly and provide recommendations in a way clients can easily understand, • Identify tax savings opportunities and recommend relevant products and services, • Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources, • Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach, • Successful completion of the H&R Block Income Tax Course 1, • Experience interacting with customers or clients in a service-oriented environment, • Strong communication skills, including explaining information clearly and asking questions to understand needs, • Problem-solving skills, including organizing information and identifying solutions, • Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT, • High school diploma / GED/ equivalent, • Bachelor's degree in accounting, finance, or a related field, • Experience in a client-facing or consultative role, such as financial advising, insurance, retail sales, or professional services, • Experience asking questions and recommending solutions based on customer needs, • Ability to work 1535 hours per week, with availability up to 40 hours during peak periods, • Availability to work evenings and weekends during tax season At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. 1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment. The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. $14.45 - $18.00/Hr. Mosely-29523-BUFFALO NY

As a seasonal Experienced Tax Professional at H&R Block, you are a trusted advisor who helps clients navigate complex tax situations with confidence. You'll use your expertise to prepare accurate returns, uncover savings opportunities, and build lasting client relationships backed by industry-leading training and technology, a competitive hourly rate, and an incentive plan that rewards your impact as you build your tax expertise and serve clients. Whether you're looking for meaningful seasonal work or a path to grow in tax and financial services, this is the place. This role is in-person at a local H&R Block tax office. Responsibilities: • Prepare complete, accurate tax returns for clients with diverse and complex tax situations, including individual and business returns, • Conduct in-depth client interviews to understand financial situations, life changes, and tax implications then provide clear, personalized recommendations, • Build trusted client relationships by delivering empathetic, consultative service and identifying tax savings opportunities and relevant H&R Block products, • Provide IRS support, tax notice assistance, and audit guidance to clients as needed., • Collaborate with team members, share knowledge, and contribute to a positive, client-focused office environment Required Qualifications: • Successful completion of the H&R Block Tax Knowledge Assessment 1, • Minimum 1 year of experience in tax preparation, accounting, finance, or bookkeeping, including preparing individual and business returns, • Experience working in a client facing, consultative, or advisory role, • Strong verbal and written communication skills, including the ability to explain tax concepts in client-friendly language, • Must complete continuing education and meet all other IRS and applicable state requirements, • High school diploma / GED / equivalent required Preferred Qualifications: • Bachelor's degree in accounting, finance or a related field, • 5+ years of experience in tax preparation, accounting, finance, bookkeeping, • CPA or Enrolled Agent (EA), or other IRS Circular 230 credential, • Experience completing complex returns, tax planning, audit support, or tax notice resolution, • Familiarity with GoSystem or Ultratax software, • Familiarity with AI-powered tools (e.g., Microsoft Copilot, ChatGPT), • Experience in a consultative or advisory client relationship role (financial advising, insurance, or professional services) Why work for us: At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. 1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment. Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $16.00 - $80.00/Hr. Sponsored Job: Mosely-29523-BUFFALO NY

Job Summary: Work From Home roles at Kelly Services cover various positions that support the company's operations remotely. Responsibilities and qualifications will vary depending on the specific role. General Responsibilities: • Complete tasks assigned by supervisors, such as data entry, customer service, or support tasks., • Communicate effectively with team members via virtual tools., • Manage time effectively to meet deadlines., • Ensure a stable internet connection and a suitable home office setup. General Qualifications: • Proven experience in the relevant field, whether it be administrative, technical, or customer support., • Strong communication skills and self-discipline., • Technical proficiency with computers and basic software applications., • Ability to work independently with minimal supervision.

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Local Service Experts in one of our new TurboTax locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuits mission of Powering Prosperity Around the World. About the Role: In this role, you will work on-site from a TurboTax location as part of a collaborative team of financial experts, serving in-person and virtual customers who use Intuit TurboTax products. Your primary focus will be full-service tax return preparation, providing expert tax advice, calculations, and software support, but your responsibility extends beyond that. You will be the connective tissue between your customers and a broader team of specialists covering business tax preparation, bookkeeping, payroll, financial planning, and advisory services. This is not a hand-off model. You will sit in the same customer meetings, absorb the same context, and build a shared understanding of each customer's complete financial picture, then work in lock-step with the right experts to deliver a seamless, end-to-end Intuit experience. Your ability to understand each customer's unique situation and connect with them on a personal level is critical. Taxes can be stressful, and your presence as a trusted, knowledgeable guide makes all the difference whether you're helping with a straightforward W-2 filing, navigating a major life event like marriage, a new child, or elder care, or tackling more complex scenarios involving business income, investments, or amendments. Additionally, you will play a key role in growing TurboTaxs client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is nonexempt and requires onsite presence at a TurboTax location in the United States. What Youll Do: Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Be a Proactive Community Ambassador - Embody a community ambassador and business owner mindset to actively build and grow a new local customer base for TurboTax. As a primary driver of local growth, you will own your market identifying and pursuing prospects through targeted outreach, grass-roots marketing initiatives, referral networks, and community partnerships. Serve as the local face of TurboTax, converting new prospects into loyal, long-term clients. Organize and lead local events such as financial literacy workshops, community pop-ups, and networking gatherings with the support of TurboTax marketing tools and resources, to create consistent opportunities for customer engagement and brand awareness. Champion the Full Intuit Ecosystem - Act as a trusted guide for every client by developing a deep understanding of their complete financial picture and connecting them with the Intuit solutions best positioned to move them forward. As you build relationships through tax engagements and collaborative client meetings, identify opportunities to introduce clients to complementary services such as bookkeeping, payroll, financial planning, or Credit Karma that meaningfully address their needs. Your role is not simply to deliver a service, but to ensure every client leaves with a clearer path and the full weight of Intuit's resources behind them for year-round support. Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuits state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Local Service Expert, youll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTaxs network of growth-minded professionals and marketing support Key Qualifications Who You Are: • EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws preferred., • Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes., • Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230, • Willing to upskill into additional service types or more complex work areas (e.g., bookkeeping, payroll, business tax advisory) with training provided by Intuit, • Must be comfortable working onsite at a TurboTax office location, primarily between the hours of 8:00 AM 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand, such as tax season, • Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time, • Must be willing to wear Intuit provided uniforms. Must be willing to use your name, picture for advertising on goggle., • Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuits policies, • Bilingual (English/Spanish) communication skills are a plus, • Experience in holistic tax advisory services beyond tax filing Attributes & Skills: • Passionate about empowering customers and helping them overcome the complexities of taxation., • Passionate about your local community and excited to work with Intuit to engage with and build Intuits presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos)., • Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio., • Exceptional customer service skills, high empathy, and a friendly, professional demeanor., • Excited to be showcased as a TurboTax - Local Service Expert in local and national marketing efforts., • Strong verbal and written communication skills., • Ability to work in a fast-paced environment independently while managing multiple priorities., • Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: • Must reside within the United States., • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is California (Bay Area): $27.00 - $41.00 Southern California: $27.00 - $41.00 Colorado: $26.00 - $39.00 Hawaii: $27.00 - $41.00 Illinois: $26.00 - $39.00 Maine: $23.50 - $35.00 Maryland: $26.00 - $39.00 Massachusetts: $29.50 - $34.47 Minnesota: $23.50 - $35.00 New Jersey: $27.00 - $41.00 New York: $27.00 - $41.00 Ohio: $23.50 - $35.00 Vermont: $26.00 - $39.00 Virginia: $26.00 - $39.00 Washington: $27.00 - $41.00 Washington, DC: $26.00 - $39.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at _). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Local Service Experts in one of our new TurboTax locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuits mission of Powering Prosperity Around the World. About the Role: In this role, you will work on-site from a TurboTax location as part of a collaborative team of financial experts, serving in-person and virtual customers who use Intuit TurboTax products. Your primary focus will be full-service tax return preparation, providing expert tax advice, calculations, and software support, but your responsibility extends beyond that. You will be the connective tissue between your customers and a broader team of specialists covering business tax preparation, bookkeeping, payroll, financial planning, and advisory services. This is not a hand-off model. You will sit in the same customer meetings, absorb the same context, and build a shared understanding of each customer's complete financial picture, then work in lock-step with the right experts to deliver a seamless, end-to-end Intuit experience. Your ability to understand each customer's unique situation and connect with them on a personal level is critical. Taxes can be stressful, and your presence as a trusted, knowledgeable guide makes all the difference whether you're helping with a straightforward W-2 filing, navigating a major life event like marriage, a new child, or elder care, or tackling more complex scenarios involving business income, investments, or amendments. Additionally, you will play a key role in growing TurboTaxs client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is nonexempt and requires onsite presence at a TurboTax location in the United States. What Youll Do: Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Be a Proactive Community Ambassador - Embody a community ambassador and business owner mindset to actively build and grow a new local customer base for TurboTax. As a primary driver of local growth, you will own your market identifying and pursuing prospects through targeted outreach, grass-roots marketing initiatives, referral networks, and community partnerships. Serve as the local face of TurboTax, converting new prospects into loyal, long-term clients. Organize and lead local events such as financial literacy workshops, community pop-ups, and networking gatherings with the support of TurboTax marketing tools and resources, to create consistent opportunities for customer engagement and brand awareness. Champion the Full Intuit Ecosystem - Act as a trusted guide for every client by developing a deep understanding of their complete financial picture and connecting them with the Intuit solutions best positioned to move them forward. As you build relationships through tax engagements and collaborative client meetings, identify opportunities to introduce clients to complementary services such as bookkeeping, payroll, financial planning, or Credit Karma that meaningfully address their needs. Your role is not simply to deliver a service, but to ensure every client leaves with a clearer path and the full weight of Intuit's resources behind them for year-round support. Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuits state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Local Service Expert, youll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTaxs network of growth-minded professionals and marketing support Key Qualifications Who You Are: • EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws preferred., • Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes., • Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230, • Willing to upskill into additional service types or more complex work areas (e.g., bookkeeping, payroll, business tax advisory) with training provided by Intuit, • Must be comfortable working onsite at a TurboTax office location, primarily between the hours of 8:00 AM 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand, such as tax season, • Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time, • Must be willing to wear Intuit provided uniforms. Must be willing to use your name, picture for advertising on goggle., • Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuits policies, • Bilingual (English/Spanish) communication skills are a plus, • Experience in holistic tax advisory services beyond tax filing Attributes & Skills: • Passionate about empowering customers and helping them overcome the complexities of taxation., • Passionate about your local community and excited to work with Intuit to engage with and build Intuits presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos)., • Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio., • Exceptional customer service skills, high empathy, and a friendly, professional demeanor., • Excited to be showcased as a TurboTax - Local Service Expert in local and national marketing efforts., • Strong verbal and written communication skills., • Ability to work in a fast-paced environment independently while managing multiple priorities., • Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: • Must reside within the United States., • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is California (Bay Area): $27.00 - $41.00 Southern California: $27.00 - $41.00 Colorado: $26.00 - $39.00 Hawaii: $27.00 - $41.00 Illinois: $26.00 - $39.00 Maine: $23.50 - $35.00 Maryland: $26.00 - $39.00 Massachusetts: $29.50 - $34.47 Minnesota: $23.50 - $35.00 New Jersey: $27.00 - $41.00 New York: $27.00 - $41.00 Ohio: $23.50 - $35.00 Vermont: $26.00 - $39.00 Virginia: $26.00 - $39.00 Washington: $27.00 - $41.00 Washington, DC: $26.00 - $39.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at _). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. The Senior Sales Training Specialist is part of the Global Sales Training Centre of Excellence for Life Sciences Group that is focused on accelerating sales team development, performance and growth. This position will help develop and deliver the high impact LSG Sales Excellence Curriculum for New Hires, Sales Professional & Leader programs; build Business partner programs incl. Global Commercial meetings plus drive learning innovation through Data & AI-enabled Coaching and Microlearning systems. This is an onsite position. Key responsibilities and goals: • Develop and deliver the high impact global sales excellence curriculum across new hires, sales professionals and leaders to accelerate development and sales performance, • Strengthen and facilitate the new hire program curriculum in NA with blended learning experience of virtual, classroom, elearning, AI reinforcement, • Training Specialist development includes certification in key sales excellence curricula programs incl. Korn Ferry Professional sales, Coaching, Strategic selling, • Elevate quality and quantity of Sales Training programs delivered and move to Level 4 metrics to measure sales impact of all training., • Help establish a Coaching Culture across LSG Sales team with clear frameworks, coaching cards, performance standards, • Build strong business partnerships with NA Sales Leaders to coordinate training plans, delivery, and quarterly reviews, • Support the growth of the Sales Team through data driven skills assessments, development plans, 180/360 feedback tools, and leadership competency models, • Support innovation through the development of AI Coaching role plays and microlearning modules using LMS Docebo and Allego systems., • Improve and standardize the Sales Excellence Curriculum globally, align training between North America and Europe, provide on-demand learning for all modules Requirements: • Bachelor's degree required with Master's Degree preferred; 7+ years of experience in sales training & development, sales positions, sales roles, facilitation, commercial learning, or instructional design/L&D role within Life Sciences, Biotechnology, or scientific/technical industry, • Demonstrated experience developing and delivering Sales Excellence Curriculum across new hire, sales professional, and sales leader audiences, • Strong instructional design skills for blended learning delivery including virtual, classroom, e-learning, and AI reinforcement modalities, • Proven ability to build and maintain business partnerships with senior sales leaders and coordinate training roadmaps, delivery, and performance reviews, • Track record of establishing or contributing to coaching cultures with frameworks, tools, and performance standards, • Experience conducting data-driven skills assessments, creating development plans, and implementing 180/360 feedback tools, • Strong proficiency with learning management and enablement platforms (Docebo, Allego preferred; Intrepid, Brainshark, Articulate Rise 360 beneficial), • Experience with sales methodologies (KornFerry -Strategic/Conceptual Selling, Challenger Sale), • Proven facilitation and coaching skills with track record of improving individual and team performance, • Excellent program management skills including planning, execution, measurement, governance, and stakeholder communication across global regions (North America and Europe experience preferred), • Strong analytical skills to review sales performance data and competency trends to identify training gaps and prioritize interventions, • Proficient in Microsoft Office suite (especially Excel and PowerPoint) for data analysis and presentation development, • Strong written and verbal communication skills with ability to translate complex sales concepts into engaging training materials, • Effective interpersonal skills and ability to influence without direct authority across a highly matrixed, global organization, • Certifications in Strategic/Conceptual Selling methodologies, DiSC, or Professional Selling Skills., • Experience operating within a global team structure., • Track record of cross-functional influence and change management in a matrixed, global organization. Minimal to moderate travel may be required for global program delivery and stakeholder collaboration. Ability to travel 20% time and flexibility to collaborate across global time zones. Compensation The salary range estimated for this position based in New York is $93,800.00$125,000.00.

Job Description Position Overview The Project Manager is responsible for overseeing the planning, coordination, and execution of construction projects from preconstruction through project closeout. This role works closely with Superintendents, subcontractors, architects, engineers, and ownership teams to ensure projects are delivered safely, on schedule, and within budget. The Project Manager manages project documentation, financial performance, procurement, and client communication while maintaining strong collaboration between field operations and project stakeholders. The ideal candidate is highly organized, proactive, and capable of managing multiple priorities while leading projects in a fast-paced construction environment. Key Responsibilities Manage the planning and execution of construction projects from preconstruction through completion. Oversee project documentation including RFIs, submittals, change orders, meeting minutes, and project logs. Develop and manage project budgets, cost tracking, and financial reporting. Lead subcontractor procurement, scope reviews, and contract administration. Coordinate with Superintendents and field teams to monitor construction progress and resolve project issues. Develop and maintain project schedules, ensuring project milestones and deadlines are achieved. Participate in preconstruction activities including budgeting, schedule development, and design coordination. Manage client relationships and maintain clear communication with owners, architects, and consultants. Support BIM/VDC coordination efforts to resolve design conflicts prior to construction. Implement Lean construction practices including collaborative planning and scheduling with trade partners. Lead project meetings and ensure effective communication across all project stakeholders. Manage project closeout activities including punch lists, final documentation, and project turnover. Qualifications 6–10+ years of experience working for a general contractor or construction management firm. Bachelor’s degree in Construction Management, Engineering, Architecture, or a related field preferred. Experience managing commercial, institutional, mixed-use, hospitality, or multifamily construction projects. Strong understanding of construction documentation including RFIs, submittals, change orders, and contract administration. Ability to read and interpret construction drawings, specifications, and project schedules. Strong leadership, organizational, communication, and problem-solving skills. Ability to manage multiple priorities and maintain project timelines and budgets. Preferred Experience Experience with BIM / Virtual Design & Construction (VDC) coordination. Familiarity with Lean construction practices and collaborative scheduling methods. Experience with project management software such as Procore, Bluebeam, Microsoft Project, or Primavera. Experience managing complex or fast-paced construction projects.

Job Description We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate. About This Role: Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone! What you’ll do:Customer Service: • Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session., • Ensure customer's safety and comfort and smooth flow of customer care., • Provide confident, clear, and professional communication with clients throughout their entire piercing experience., • Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience., • Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being., • Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice., • Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards., • Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety., • Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. Studio Support:, • Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere., • Flexibility to fill shifts as needed., • May mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions., • Stay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.Inventory and Supplies:, • Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs., • Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.Studio Operations:, • Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.Sales:, • Ensure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales., • Educate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.Reporting and Communication:, • Quickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.What you bring to the table:, • Required Certifications: Active RN or LPN/LVN License., • Professional and engaging customer care approach., • Warm, friendly, team player with an entrepreneurial spirit., • Excited to create celebratory, memorable experiences for our customers., • Skilled in providing both technical and non-technical information to customers and community members., • Interest in working in a retail environment with sales goals., • Obsessive attention to detail., • Availability to work a flexible schedule, including during peak times such as holidays and weekends., • Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus., • Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.Nurse Benefits & Perks:, • Compensation: $28-53 per hour, consisting of $28 an hour base wage plus an estimated $25 per hour in tips once fully trained!, • While Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location., • Ongoing training and career pathways to grow your nursing career at Rowan., • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!, • Team Member Referral Bonus plan for Studio positions. Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. Check us out on CNBC's How I Made It Check us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com) How Rowan Has Created a New Pathway for Nurses Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply! Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.