Medical receptionst
2 days ago
Tonawanda
Job Description Job Title: Medical Receptionist / Front Office Receptionist Location: 1540 Ellicott Creek Rd, Tonawanda NY 14150 Job Type: Part-time Monday-Thursday About Us: Soldano Foot and Ankle is a patient-centered Foot and Ankle Medical/Surgical practice dedicated to providing excellent care in a warm and welcoming environment. We are looking for an organized, "people" person to join our team as a Medical Receptionist. This position offers a great opportunity for someone who is passionate about healthcare and enjoys helping others. Job Overview: The Medical Receptionist will be the first point of contact for patients and visitors. This role involves a blend of administrative, customer service, and patient care responsibilities. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multi-task in a fast-paced healthcare environment. Key Responsibilities: • Greet patients and visitors in a friendly and professional manner., • Answer and direct phone calls, emails, and inquiries promptly and courteously., • Schedule and confirm patient appointments, ensuring accurate and timely documentation., • Verify and update patient information, including insurance details, medical history, and contact information., • Process patient intake forms and consent forms as needed., • Collect and process patient co-pays, insurance copayments, and other payments at check-in/check-out., • Manage patient flow and ensure that all patients are seen in a timely manner., • Maintain and update patient records in the Electronic Health Record (EHR) system., • Assist with preparing patient charts for upcoming appointments and ensure all necessary documentation is available., • Coordinate with medical staff, including Dr. Soldano to ensure smooth operations., • Handle patient inquiries about billing, insurance, and other office procedures., • Monitor waiting areas and maintain a clean and organized environment., • Ensure compliance with HIPAA privacy regulations and confidentiality protocols., • High school diploma or equivalent required. Medical office training or certification is a plus, however not required., • Previous experience in a medical office, healthcare setting, or customer service is a plus however not necessary, • Proficiency with computers, • Proficiency with electronic health records (EHR/EMR) software is a plus, however not necessary, • Excellent verbal and written communication skills., • Strong organizational skills and attention to detail., • Ability to multitask and work in a fast-paced environment., • Positive attitude and a professional demeanor when interacting with patients, visitors, and staff., • Basic knowledge of medical terminology is a plus., • Ability to sit for extended periods., • Competitive salary, PTO, • A supportive, friendly, and professional work environment., • Opportunity for career growth and development, radiology certification How to Apply: Please submit your resume to