Rolling Thunder Grill Server
16 days ago
Durango
Job Description Thank you for your interest in the Rolling Thunder Grill Server position at the Sky Ute Casino Resort. To continue the application process, please visit our careers page by copying and pasting the link listed below in your web browser. Once you have submitted your application on our website, a member from the hiring team will contact you within the next 1-5 business days. JOB SUMMARY: Provide exceptional guest service by delivering exceptional service of food and/or beverage to include taking the order and delivering food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a high level of guest satisfaction. This position is a grade 1/$12.14 per hour + tips. ESSENTIAL JOB FUNCTIONS: • Ensures workstation is clean, organized, and ready for business with all the items available prior to shift and after shift as a courtesy to co-workers., • Ensures that side work is complete., • Ensures that service wares are restocked, condiment bottles are clean, and station is maintained and clean., • Must be able to effectively deal with guest complaints and/or other concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions., • Greets guests in friendly manner, making them feel welcome. Explains the specials of the day and the menu., • Clears and resets tables., • Performs any general cleaning tasks using standard cleaning products., • Has basic knowledge of food and beverage preparations, service standards, guest relations and etiquette., • High school diploma or equivalency preferred., • Must be at least 18 years old., • Minimum one (1) year waitress/waiter experience preferred., • Must have at least one (1) year of cashiering and food service experience., • Must have point-of-sale cash register experience., • Must obtain TIPS certification within first 90 days of employment., • Must have average math skills to include preparation of cash drops and making change., • Must be able to demonstrate advanced proficiency in calculating guest checks., • Must have a pleasant and out-going guest-oriented personality., • Must be able to transport large trays weighing up to 50 lbs. through a busy dining room for an eight-hour shift., • Must have reliable transportation to work., • Must be able to receive and provide direction in English., • Must have excellent attendance., • Ability to work independently with minimal supervision and balance multiple priorities successfully., • Ability to anticipate and respond to guest needs in a timely manner regarding both internal and external guests., • Ability to receive and act in an appropriate manner regarding sensitive information., • Ability to process information/merchandise through register system., • Ability to communicate with associates and guests., • Must be able to repeatedly lift and move 25 to 50 pounds from knee level to chest level during each shift., • Must be able to stand on tiled, rubber-mat, and carpeted floors for extended periods of time up to 10 hours at a time., • Must be able to sit, stand & walk for prolonged periods of time., • Must be able to frequently bend, squat, kneel, push, pull, and stoop throughout each 8–10-hour shift., • Must have good vision, hearing, manual dexterity, and flexibility., • Must be able to work in crowded areas containing high noise levels., • Must remain sensitive to cultural diversity in the workplace., • Ability to work in a team environment is necessary., • Must be able to work with standard cleaning solutions and detergents, always using appropriate safety equipment and precautions., • Must be responsible for the use of potentially hazardous equipment including but not limited to heavy equipment and sharp knives., • Candidates selected for employment will be subject to employment reference and background check., • Must obtain and maintain a Sky Ute Casino Resort Staff license., • Responsible for maintaining TIPS certification., • Must comply fully with all Sky Ute Casino’s policies and procedures, Gaming Code regulations and any applicable policies and regulations set forth by the Casino Resort., • Must always maintain strict confidentiality, including personnel data, gaming regulations and compliance.Company DescriptionSky Ute Casino Resort is owned and operated by the Southern Ute Indian Tribe, which is located on the Southern Ute Indian Reservation in Southwest Colorado. The reservation land area covers 1,058.785 square miles in three counties (La Plata, Archuleta and Montezuma). Tribal Council headquarters are located on the Southern Ute Indian Reservation. We’re always looking for friendly, positive individuals to join our team. Sky Ute Casino Resort employees are exceptional, providing the highest level of service to our guests. In return, we offer team members a competitive benefits package, a supportive work environment, and the chance to become a part of the best team in the Four Corners! Voted southern Colorado’s number 1 casino nine years in a row, Sky Ute Casino Resort employs more than 250 people within 30 different departments. A wide variety of career opportunities and casino jobs are available – from gaming to hospitality and administration.Sky Ute Casino Resort is owned and operated by the Southern Ute Indian Tribe, which is located on the Southern Ute Indian Reservation in Southwest Colorado. The reservation land area covers 1,058.785 square miles in three counties (La Plata, Archuleta and Montezuma). Tribal Council headquarters are located on the Southern Ute Indian Reservation.\r\n \r\nWe’re always looking for friendly, positive individuals to join our team. Sky Ute Casino Resort employees are exceptional, providing the highest level of service to our guests. In return, we offer team members a competitive benefits package, a supportive work environment, and the chance to become a part of the best team in the Four Corners!\r\n\r\nVoted southern Colorado’s number 1 casino nine years in a row, Sky Ute Casino Resort employs more than 250 people within 30 different departments. A wide variety of career opportunities and casino jobs are available – from gaming to hospitality and administration.