Word jobs in Garden City, New York - Page 6Create job alerts

Job Description EPIC Physician Billing Analyst Hicksville, NY Must be a US Citizen or Green Card holder • System Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10)., • Education and Certification:, • Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy., • Self-motivated and a team player. Required Knowledge, Skills, and Abilities: (Companies ATS Questions): 1. Do you have a Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., 2. Do you have Certified in Epic Professional Billing., 3. Do you have 3+ years of experience and expertise in Epic's Professional Billing module, including charge router, work queue configuration, collection agency workflows, statement processing, benefit engine, and estimates., 4. Do you have Experience with system configuration and troubleshooting tools., 5. Do you have Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., 6. Do you have Familiarity with the differences between professional billing and hospital billing., 7. Do you have Knowledge of medical coding systems like CPT and ICD-10., 8. Must be a US Citizen or Green Card holder.

Job DescriptionDescription: Position Overview The Academy Charter School Bilingual Administrative Assistant understands and promotes the school’s mission, vision, objectives, and policies both within and outside the immediate school community. The School's Bilingual Administrative Assistant plays a central role in ensuring an orderly, responsive, and open school. In addition to maintaining the school’s administrative systems and routines, the Bilingual Administrative Assistant functions as the primary contact person for all of the school’s constituents. In this role, the Bilingual Administrative Assistant must be able to communicate effectively with students, teachers, families, trustees, donors, and visitors. Requirements: Responsibilities & Duties: Front Desk Support • Greet and document all visitors (signing in visitors, ensuring that students only leave with authorized parents/guardians, monitoring and controlling access to the school, etc.), • Manage phones (answering calls, re-directing calls, taking messages, placing calls, creating school announcements, etc.), • Manage mail (distributing received mail, preparing school mailings, making mail drops, etc.), • Oversee the day to day activities of the school and serving as the main point of contact in the school reception area, • Help to plan and manage logistics and preparations for school events and activities as needed (making photocopies, setting up for special events, making phone calls to confirm attendance, etc.), • Manage the collection and maintenance of student, personnel, and school information (receiving forms and paperwork, tracking missing forms, managing databases, updating contact information, keeping records current, etc.), • Coordinate a variety of programs and/or activities for the purpose of ensuring availability of facilities and/or equipment and delivering services in conformance to established guidelines., • Manage the collection of all funds for school trips and all student activities., • Manage the disbursement and the reconciliation of petty cash., • Responsible for the collection of funds for all staff meals., • Perform record keeping and general clerical functions (e.g. scheduling, copying, faxing, mailings, etc.) for the purpose of providing information and/or materials as needed., • Respond to inquiries from a wide variety of internal and external parties (e.g. staff, parents, students, public agencies, etc.) for the purpose of providing information, facilitating communication among department and/or providing direction as may be required., • Assist other personnel for the purpose of supporting them in the completion of their work activities The Academy is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any characteristic protected by applicable federal, state or local law. Requirements Work experience & Skills • Minimum of 2 or 3 year office experience, • Bilingual (English/Spanish), • Experience working in schools and/or urban communities preferred, • Strong written, grammatical, presentation, and verbal communication skills, • Demonstrated ability in utilizing office equipment and software such as Microsoft Office Suite (Word, Explorer, Excel, and Outlook)., • Proven ability to work collaboratively and flexibly with a diverse team of teachers and administrators

Job Description JOB DESCRIPTION: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsabilites., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency infection control policies., • Advocates on behalf of consumer with outside service providers and within ICL., • Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers. 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job Description Job Summary An Epic Physician Billing Analyst is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization. This role is vital for ensuring accurate patient billing, claims processing, and reimbursement for services provided by individual healthcare providers such as doctors and therapists. This position requires being onsite five days per week during training. After training, the role transitions to a hybrid schedule with Mondays, Tuesdays, and Fridays onsite in Hicksville or Garden City, NY. Responsibilities • Configure and customize the Epic Professional Billing application to meet business needs and workflows, • Maintain and support the Resolute Professional Billing module, including charges, benefit engines, and collection agency workflows, • Perform ongoing system maintenance, updates, and testing of system changes before migrating to production, • Analyze financial workflows and recommend process improvements to increase efficiency, • Collaborate with IT, finance, and operational stakeholders to align Epic workflows with business needs, • Serve as the primary support contact for Epic Professional Billing end-users, including troubleshooting billing and reimbursement issues, • Provide training, education, and procedural documentation for system users, • Bachelors Degree in Computer Science, Information Technology, Computer Engineering, or a related field, • Current certification in Epic Professional Billing, • Minimum 3 years of hands-on experience with Epic Professional Billing, including charge router, work queue configuration, collection agency workflows, statement processing, benefit engine, and estimates, • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, PowerPoint), • Strong knowledge of healthcare revenue cycle processes, medical billing codes, and insurance procedures, • Familiarity with professional billing vs. hospital billing differences, • Knowledge of CPT and ICD-10 coding systems, • Excellent communication, analytical, and problem-solving skills, • Medical, Dental, and Vision (BCBS), • 401(k) retirement plan, • Flexible Spending Account (FSA), • Tuition reimbursement, • Paid time off, 9 paid holidays, and 12 sick days

Job Description AFTERSCHOOL PROGRAM ADMINISTRATIVE ASSISTANT We are excited to invite a passionate and experienced Afterschool Program Administrative Assistant to join our team! Homes for the Homeless (HFH) is searching for an experienced Afterschool Program Administrative Assistant for our Families w/ Children facility in the Jamaica area of Queens, NY. This position provides critical support to program leadership in organizing and maintaining the clerical, regulatory and operational aspects of our afterschool program. This is an excellent position for an energetic, initiative-taking admin looking to be part of a team in a meaningful workplace. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Assist the program and serve our clients with excellent afterschool experiences., • Implement a system while managing the clerical elements required for our afterschool program to run smoothly., • Work closely with the Program Director and HR to determine priorities and best practices for file management and record-keeping., • Coordinate the intake process, assessment and filing of participant's applications., • Assist the program leadership and compliance supervisors of Homes for the Homeless in guiding staff through onboarding and clearance processes., • Maintain accurate participant and staff files to ensure that all documents are up-to-date and in compliance with all regulations., • Track and accurately enter the program attendance and other metrics information into the database systems of our various funders and partner organizations., • Correspond (electronically and otherwise) with stakeholders that maintain communication with our afterschool programs, both internal and external., • Assist with Program Scheduling by coordinating activities, events, and meetings for the afterschool program, ensuring that timelines are met, and resources are allocated efficiently., • Prepare Program Reports by generating regular reports on program activities, attendance, and outcomes to ensure that stakeholders are updated, and compliance standards are met., • Track and accurately enter the program attendance and other metrics information into the database systems of our various funders and partner organizations., • Assist in organizing and supporting staff training sessions to ensure all team members are well-equipped to perform their roles and adhere to program guidelines., • Track and order necessary materials and supplies for the afterschool program, ensuring that resources are readily available for daily operations., • Offer administrative support to families and participants by answering questions, providing information, and assisting with any issues related to the afterschool program., • Perform other duties as directed by supervisor. QUALIFICATIONS: • Bachelor’s or Associate Degree., • Experience working in an Afterschool program., • Assistant Administrative experience., • Proficiency in Microsoft Outlook, Word, and Excel., • Highly organized, detailed-oriented and excellent time management skills., • Able to lift up to 40 lbs. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am-5pm, Monday-Friday SALARY: $35,000

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, well-polished and upbeat Concierge Greeter to create an exceptional first impression of our community for those who visit our busy front desk. The attitude, demeanor and knowledge you exhibit in this key resident- and guest-facing position must reflect the excellence of our service and the core values of our brand. You will be in direct contact with residents, resident families, other guests and team members. So, at all times, we expect to you be friendly, courteous and positive, ensuring these encounters are always pleasant and professional. In this role you will be essential in representing the personality of The Bristal. The loving care, attention to detail and superior customer service you bring to your responsibilities as Concierge Greeter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). Additional responsibilities include: • Answering and redirecting incoming calls with the utmost in professionalism and positivity, • Taking accurate and courteous phone messages and rapidly and patiently responding to requests by residents, • Greeting all visitors warmth and kindness as they enter the community and completing information cards on all appropriate inquiries, • Responding to all resident, guest and team member inquiries in a polite and timely fashion, • Ensuring all emergencies are handled promptly and appropriately, • Keeping the front desk sign in/ sign out logs accurate and up to date, • Clear and confident speaking voice, both in person and over the phone, • Cheerful, upbeat, positive and professional demeanor, • Must be alert and attentive to details, situation and emergencies, • Strong but patient and pleasant communication skills, • Familiarity with MS Office (Excel, Word and Outlook) preferred, • Able to communicate fluently in English, both orally and in written communications, • Must always be respectful and polite to residents, guests and fellow team members, • Must be able to work a flexible schedule

Job DescriptionJob description We are seeking a successful, detailed-oriented AR Coordinator with Sage & QuickBooks experience, to join our dynamic team. The ideal candidate will have strong and versatile accounting and financial management skills and experience interacting effectively with customers. We are leaders in the development of various construction "service" area protocols and offer a great opportunity for the right candidate to join our staff. Responsibilities for A/R Coordinator: • Coordinate the preparation of the budget and financial forecasts and report variances, • Review and ensure all billing is as per each individual final signed proposal, • Create invoicing for multiple entities with similar services, • Prepare various weekly and monthly billing and reports, • Monitor accounts and take appropriate actions with customers to arrange for payments, issue monthly statements and billing items as per proposals, • Apply payments accurately and timely as received, • Review and ensure accuracy of vendor/ subcontractor invoices and ensure all get billed to clients timely and accurately, • Work with audit staff to ensure every billable cost is accounted for and billed, • Execute timely and accurate processing of client requisitions and subcontractor payments/coordinate with project manager and controller on items as per proposal, • Ensure that client billings and subcontractors’ payments coincide with the project construction schedule in addition to maintaining accurate job cost books, • Prepare and publish timely monthly financial statements and job reports, • Support month-end and year-end close process, • Ensure quality control over financial transactions and financial reporting, • Fully responsible for all project-based accounting including AP, AR, GL WIP Scheduling/Reporting, and P&L tracking · Bachelor’s degree in accounting or equivalent experience preferred. · Experience in construction industry preferred · Must have at least three (3) years of experience in a staff accountant position · Possess proven solid verbal and written communication skills. · Complete knowledge of all banking regulatory requirements. · Experience in the use of various applications Microsoft Office Products, including Windows, Word, Excel, Sage & Quick books. · Solid decision-making skills - Able to resolve complex accounting issues. We offer an excellent benefits package that includes comprehensive medical/dental & vision, 401(k). We are an equal opportunity employer. Job Type: Full-time

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.