Social Worker Case Manager - Supervised Housi
3 days ago
Greenwich
Job Description JOB TITLE: Social Worker/Case Manager – Supervised Housing Program (Full-time) EMPLOYER: Pathways, INC DEPARTMENT: Clinical Programs REPORTS T0: Clinical Director and/or Designee; FLSA Status: Exempt SUMMARY: The Social Worker/Case Manager provides recovery-oriented case management and rehabilitative services to adults (18+) with serious and persistent mental illness and/or co-occurring psychiatric and substance use disorders, including individuals who are medically indigent. Services are delivered within a 24/7 supervised housing environment and in community settings in accordance with Connecticut Department of Mental Health & Addiction Services (DMHAS) contractual requirements, Local Mental Health Authority (LMHA) coordination, and Pathways, Inc. policies. The Case Manager supports individuals to develop skills for successful community living, increased independence, and sustained recovery. Essential Duties & Responsibilities Assessment & Planning: • Conduct comprehensive, person-centered assessments (strengths, needs, skill deficits, recovery goals, supports)., • Formulate individualized rehabilitation/recovery plans with measurable goals, objectives, interventions, responsible parties, and timelines in collaboration with the client, supervisor, and community support team., • Prepare and complete quarterly assessments/treatment plan updates covering residential functioning; psychiatric/mental status; social/vocational domains; financial/money management; use of community resources; and progress toward goals., • Provide case management and rehabilitative services consistent with DMHAS Supervised Housing requirements and Pathways procedures., • Teach, coach, and assist with IADL and daily living skills, including:, • Personal hygiene and grooming, • Meal planning and preparation, • Shopping and budgeting/money management, • Medication adherence and monitoring, • Use of public transportation/travel training, • Time management and use of leisure time, • Interpersonal and communication skills, • Housekeeping and maintaining safe living environments, • Deliver supportive counseling focused on community living, interpersonal relationships, and recovery goals., • Assist in developing coping strategies, relapse prevention, self-management skills, and problem-solving abilities., • Facilitate access to community resources, recovery supports, self-help groups, advocacy organizations, mentors, and entitlements/benefits (federal, state, and local)., • Coordinate referrals to medical, behavioral health, substance use, vocational, educational, and other services., • Assist clients in obtaining and maintaining competitive employment or enrolling in educational/vocational programs., • Support housing stability via housing resource coordination—assisting with finding, obtaining, and sustaining safe, affordable housing as needed., • Provide crisis intervention/support following agency protocols and DMHAS guidelines; complete timely incident reports per agency and state requirements., • With client consent and when clinically appropriate, involve family members, significant others, and authorized advocates in recovery planning and service delivery., • Maintain timely, accurate, and complete documentation in the Electronic Health Record (EHR), including progress notes, treatment/rehabilitation plans, quarterly reviews, discharge summaries, and other required records within defined time frames., • Maintain proper documentation of medication changes for residential clients and communicate changes to residential staff. For the MRO/Davis program (or as applicable), record medication refills and prescriptions in the client chart., • Complete state-required documents in accordance with deadlines, e.g., DMHAS reporting, Mental Health Waiver, Time Studies, and (as applicable) DDAP and related state forms., • Complete CARF-required tasks (e.g., quarterly chart reviews for another program, monthly CARF trainings, and required CARF forms)., • Conduct quarterly record reviews and annual face sheet reviews with ongoing updates., • Enter required data into DMHAS information systems by established deadlines., • Maintain effective working relationships with LMHAs, DMHAS, and community providers., • Participate in case conferences, clinical/staff/community meetings, interdisciplinary planning, and supervision to prevent gaps in services., • Pursue ongoing professional growth (trainings/CEUs) and stay current with trends, best practices, and theories relevant to serious mental illness, co-occurring disorders, and recovery-oriented practice., • Maintain MSW state licensure or actively pursue licensure requirements (e.g., weekly supervision and examinations), if applicable., • Supervise interns and/or support special projects as assigned., • Knowledge of recovery-oriented, person-centered and trauma-informed practices., • Understanding of serious and persistent mental illness and co-occurring disorders; willingness to learn substance use supports., • Strong case management, assessment, and service coordination skills., • Ability to teach/model daily living, coping, and self-management skills., • Effective verbal and written communication; excellent organizational, documentation, and teamwork skills., • Calm and professional crisis management., • Proficiency with Office 365, State of CT software, EHR systems, and data/reporting platforms., • Minimum: Bachelors in Human Services, Social Work, Psychology, or related field., • Preferred: Master’s degree (MSW, counseling, or related) and professional licensure (LMSW/LCSW or equivalent)., • Valid driver’s license and reliable transportation required for community-based work., • Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce., • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan., • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics., • Ability to sit, stand, walk, and move throughout residential and community settings., • Ability to lift up to 25 pounds occasionally., • Supervised residential housing settings and community-based environments. Competitive salary Generous PTO package Medical and dental insurance coverage Other Duties: Perform other related duties as assigned to support program operations and DMHAS contractual compliance. Employee Acknowledgment: I have read the foregoing job description and understand the responsibilities of the job. I agree that I am able to perform the essential duties of this position. Employee Name Employee Signature Manager Name Manager Signature Date: ___________________________ Date: __________________________