Service Writer - Heavy Equipment
7 days ago
Broken Arrow
Job Description We are currently looking to fill a Service Writer position with a company in Broken Arrow, OK specializing in farming and agricultural equipment. Hours: Monday-Friday 8a-5p Pay: $25-$28/hr Job Duties and Responsibilities: • Write up quotes/estimates based on the need of service., • Create accurate, detailed invoices based on services provided., • Placing parts orders, pull parts from inventory, and track parts orders for shop., • Keep customers informed of progress of service / schedule service deliveries and/or pickups., • Maintain all documentation related to work/repair orders, and invoices organized., • Verify all final invoices and reconcile work performed to ensure proper services were provided., • Write up RO’s (repair orders) for all new equipment., • Coordinate with warranty/insurance department to ensure proper paperwork is on file. Requirements: • Excellent verbal and written communication skills., • Ability to provide customer service in person or over the phone as well as email., • Stay current through reading and/or training of products sold/serviced by store, • Proven ability to build and maintain relationships with clients., • Computer skills: MS Office, emails, and ability to navigate through computer systems, • High School Diploma or GED, • Ability to work independently (self-starter), • Prior equipment service and service writing experience required., • Prior leadership experience in a service department ideal., • Ability to safely operate forklift (when necessary) Company DescriptionBarracuda Staffing & Consulting bridges the gap between great employers and great talent while supporting healthier workplaces through strategic HR solutions. Our commitment to workforce and workplace alignment helps organizations hire with purpose and build high-performing, thriving teams.Barracuda Staffing & Consulting bridges the gap between great employers and great talent while supporting healthier workplaces through strategic HR solutions. Our commitment to workforce and workplace alignment helps organizations hire with purpose and build high-performing, thriving teams.