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Position Title: Office Manager Department: Administration Reports To: Clinical Director / Practice Owner Employment Type: Full-Time Position Summary The Office Manager is responsible for overseeing the day-to-day administrative operations of YES Psychotherapy Services, ensuring the smooth running of the practice. This role involves managing staff schedules, handling client inquiries, maintaining records, ensuring compliance with healthcare regulations, and supporting the clinical team to deliver exceptional client care. Key Responsibilities 1. Administrative & Office Management Oversee daily operations of the office to ensure an organized and welcoming environment for clients and staff. Manage front desk procedures, including reception, scheduling, and client check-in/check-out processes. Monitor office supplies and order as needed to maintain inventory. Coordinate maintenance of office equipment and facilities. 2. Client Services & Communication Respond to client inquiries via phone, email, and in person in a professional and compassionate manner. Maintain confidentiality of client records in accordance with HIPAA and relevant privacy laws. Support the onboarding process for new clients, including intake forms and appointment scheduling. 3. Staff Coordination & Support Manage schedules for therapists, administrative assistants, and interns. Assist in onboarding and training new administrative staff. Organize staff meetings, trainings, and internal communications. 4. Financial & Billing Oversight Oversee billing processes, including insurance claims, payments, and invoicing. Track accounts receivable and follow up on outstanding balances. Prepare basic financial reports for management review. 5. Compliance & Policy Management Ensure compliance with healthcare, licensing, and insurance regulations. Maintain updated office policies and procedures. Assist in preparing for audits and accreditation reviews. Qualifications Education & Experience: Bachelor’s degree in Business Administration, Healthcare Management, or related field preferred. Minimum of 3 years’ experience in office management, preferably in a healthcare or mental health setting. Skills & Competencies: Strong organizational and multitasking skills. Excellent interpersonal and communication abilities. Knowledge of HIPAA regulations and healthcare office procedures. Proficient in Microsoft Office Suite and practice management software (e.g., SimplePractice, TherapyNotes, etc.). Ability to work with sensitivity and discretion in a mental health environment. Work Schedule & Environment Full-time schedule, Monday to Friday (occasional evenings or weekends for special events). Office-based role with regular interaction with clients and staff. Compensation & Benefits Competitive salary (commensurate with experience). Paid time off, health benefits, and professional development opportunities. Supportive and mission-driven work environment.
Despaña is a Spanish specialty food retail store and Tapas Café in the lovely and lively neighborhood of SOHO in Lower Manhattan. We are seeking an energetic and motivated candidate to work alongside a talented group of individuals representing the best of Spain. We value candidates who are fast learners, reliable, and trustworthy. In addition to the hourly base salary of $17 to start you partake in pooled tips which is additional income you receive per hour. Normal schedules for FOH may run from no earlier than 10:00 am and end no later than 6:30 pm which allows for a pleasant retail work-life balance for our team members. Please read the full description before applying. Responsibilities include but are not limited to: Provide excellent customer service Expedite food orders Assist customers & ring up orders Maintain proper sanitation of the store following the NYC Health Guidelines Cut deli items (cheese & meats) and arrange charcuterie boards Make coffee & serve wines Stocking pantry shelves and grocery items Requirements: Willingness to learn about Spanish food and products Full-time hours & must be able to work weekends Ability to work independently and efficiently Good communication skills Multitask efficiency Bilingual Spanish (a plus) Certificate in Food Protection (a plus) Experience as a Cheesemonger or Barista (a plus) Perks:* Discount on store products and Café items Free staff meal: in addition, paid lunch break Partaking in pooled tips Paid Time Off Salary/Wage: Base Salary + TIPS - Salary starts at $17.00/hr Shift: Weekends are a must. Location: 408 Broome Street, New York, NY 10013 Tip income: Yes Job Type: Full-time Base Hourly Salary: $17.00 + tips Benefits: Employee discount Food/ Staff Meal provided Paid Time Off Physical setting: Fast casual Café Tapas & Gourmet Store Schedule: 8 hours shift Holidays Weekends mandatory Supplemental pay types: Tips Experience: Hospitality: 1 year (Required) Language: Bilingual English and Spanish (Required) Work Location: One location Job Type: Full-time Pay: From $17.00 per hour Benefits: Employee discount Food provided Paid time off Shift: 8 hours Experience: Hospitality: 1 year (Required) Language: Spanish (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: New York, NY 10013 (Required) Ability to Relocate: New York, NY 10013: Relocate before starting work (Preferred) Work Location: In person