Dyson – Customer Service and Sales Agent (Italian)
NEXT TRAINING DATE: SEPTEMBER (22 Sept)
Your Daily Tasks:
• You will be communicating with clients through different channels such as telephone, email or social media and looking for solutions if they are experiencing difficulties with their order or device.
• As you work, you will be using leading-edge diagnostic tools and Excel to help guide clients in solving issues with their machines.
• In more extenuating circumstances you may agree and arrange to a technician visit or to send additional/spare parts directly to the clients.
• You'll be on the lookout for opportunities to talk with clients about new and exciting products that are regularly launched into the market as well as existing products (cross-selling and up-selling).
• Salary: 19.000€ gross/year
• Full-time, 39 hours per week, Monday to Sunday rotating shifts 8 AM – 8 PM, two weekends off guaranteed per month.
• Professional training (paid) that optimally prepares you for your job
• Work from home until return to the office is allowed
• Must have a high level of English and fluent Italian.
• Must have NIE/DNI, student visa not accepted
• Based in Barcelona, Spain
Contact Centre. Customer Service & Sales. • Más de 250 empleados
Con nosotros desde julio, 2019
CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with customer care teams trained specifically.