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Booking jobs in Spain

  • Becario/a de Recepción y Gestión de Apartamentos Turísticos
    Becario/a de Recepción y Gestión de Apartamentos Turísticos
    3 days ago
    Part-time
    Centro, Madrid

    En MONARO, empresa especializada en la gestión y explotación de apartamentos turísticos y alojamientos de corta estancia, buscamos incorporar un/a becario/a de recepción y gestión de apartamentos turísticos para apoyar al equipo en la atención a clientes, gestión de reservas, coordinación operativa y publicación de apartamentos en plataformas online. Buscamos una persona organizada, comunicativa, resolutiva y con ganas de aprender dentro de una empresa en crecimiento vinculada al sector turístico, hospitality y real estate. Funciones principales La persona seleccionada dará apoyo en las siguientes tareas: • Comunicación diaria con clientes antes, durante y después de la estancia., • Atención de consultas por teléfono, email, WhatsApp y plataformas de reservas., • Apoyo en la gestión de check-in y check-out de huéspedes., • Coordinación con el equipo de limpieza, mantenimiento y operaciones., • Publicación y actualización de apartamentos en plataformas como Airbnb, Booking, Vrbo u otras similares., • Revisión y mejora de anuncios, fotografías, descripciones, precios y disponibilidad., • Gestión básica de incidencias durante la estancia de los clientes., • Seguimiento de reservas y apoyo administrativo al equipo., • Actualización de información interna de los alojamientos., • Apoyo en tareas administrativas relacionadas con la operativa diaria de los apartamentos. Requisitos • Imprescindible tener expediente académico abierto o matrícula activa para poder formalizar convenio de prácticas con centro de estudios, universidad, escuela o centro de formación., • Estar cursando estudios relacionados con turismo, hospitality, administración, atención al cliente o gestión alojativa., • Nivel alto de español, tanto hablado como escrito., • Nivel alto de inglés, especialmente para la comunicación escrita y verbal con clientes internacionales., • Buena capacidad de comunicación y trato con el cliente., • Manejo básico de herramientas informáticas., • Persona organizada, responsable, proactiva y resolutiva., • Interés por el sector turístico, los alojamientos turísticos, la atención al cliente y la gestión operativa. Se valorará positivamente • Conocimiento de otros idiomas., • Experiencia previa en atención al cliente, recepción, turismo, hostelería o gestión de alojamientos., • Conocimiento de plataformas como Airbnb, Booking, Vrbo o similares., • Formación relacionada con turismo, administración, marketing, hospitality o gestión alojativa., • Buena redacción y capacidad para comunicarse de forma clara y profesional con clientes., • Incorporación a una empresa en crecimiento dentro del sector de alojamientos turísticos., • Aprendizaje práctico en la gestión real de apartamentos turísticos., • Formación en atención al cliente, reservas, operaciones y plataformas online., • Contacto directo con clientes nacionales e internacionales., • Buen ambiente de trabajo., • Posibilidad de desarrollo dentro de la empresa según desempeño., • Prácticas remuneradas / condiciones a concretar según convenio.

    Immediate start!
    No experience
    Easy apply
  • Reservations Agent French Part-time CRO Madrid
    Reservations Agent French Part-time CRO Madrid
    4 days ago
    Full-time
    Tetuán, Madrid

    Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: Flexibility, Proactivity and liking to work by objectives; Excellent communication skills; Schedule Flexibility; Training in Hospitality, Tourism or similar (preferential factor); Sales skills (experience in reservation management or in the commercial area will be valued); Experience in customer service (preferential factor); Knowledge of French is a must; Availability to carry out full-time face-to-face functions Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: Integration in a dynamic team, focused on a service of excellence Remuneration compatible with the role Continuous Training Plan to enhance career development Access to the e-learning training platform Possibility of functional, national and/or international mobility Incentives and Benefits Plan 16 hours per week Leisure: Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you!

    Easy apply
  • Reservations Agent German Part Time CRO Madrid
    Reservations Agent German Part Time CRO Madrid
    4 days ago
    Full-time
    Tetuán, Madrid

    Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: Flexibility, Proactivity and liking to work by objectives; Excellent communication skills; Schedule Flexibility; Training in Hospitality, Tourism or similar (preferential factor); Sales skills (experience in reservation management or in the commercial area will be valued); Experience in customer service (preferential factor); Knowledge of German is a must; Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: Integration in a dynamic team, focused on a service of excellence Remuneration compatible with the role Continuous Training Plan to enhance career development Access to the e-learning training platform Possibility of functional, national and/or international mobility Incentives and Benefits Plan 16 hours per week. From friday to sunday Leisure: Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you!

    Easy apply
  • Atención al Cliente
    Atención al Cliente
    1 month ago
    €18000 yearly
    Full-time
    Centro, Madrid

    En For You Rentals, buscamos un/a Agente de Atención al Cliente con idiomas, habilidades digitales y mucha iniciativa. Serás la voz de la empresa ante nuestros huéspedes y clientes, ayudándoles a resolver dudas, coordinar llegadas y salidas, y garantizar una experiencia excelente durante su estancia. 🚀 Funciones principales • Atención multicanal (teléfono, chat, correo, plataformas) en español e inglés (otros idiomas valorados)., • Coordinación de llegadas, salidas e incidencias con los departamentos de mantenimiento y limpieza., • Gestión de mensajes y reservas en PMS y portales (Booking, Airbnb, Expedia, etc.)., • Registro y seguimiento de incidencias mediante nuestro sistema interno., • Comunicación proactiva con huéspedes para anticipar necesidades y mejorar su experiencia. 🧠 Requisitos • Idiomas: Español e inglés imprescindibles; se valoran francés, italiano o alemán., • Conocimientos informáticos sólidos: manejo de CRM, Excel, y plataformas online., • Experiencia previa en atención al cliente, preferiblemente en el sector turístico o hotelero., • Capacidad de resolución rápida, buena comunicación y actitud positiva., • Persona espabilada, resolutiva y organizada, capaz de trabajar en entornos dinámicos. 💡 Se valorará • Experiencia con Avantio u otros PMS similares., • Conocimientos de herramientas digitales y automatización (ChatGPT, IA, Google Workspace)., • Disponibilidad para trabajar de lunes a domingo (incluidos fines de semana rotativos)., • 🎯 Ofrecemos, • Incorporación a un equipo joven, dinámico y en crecimiento., • Contrato indefinido, • Jornada completa, • Posibilidades reales de crecimiento dentro de la empresa., • Buen ambiente de trabajo y autonomía para tomar decisiones.

    Easy apply
  • Reservations Agent Italian Part-time CRO Madrid
    Reservations Agent Italian Part-time CRO Madrid
    4 days ago
    Full-time
    Tetuán, Madrid

    Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: . Flexibility, Proactivity and liking to work by objectives; . Excellent communication skills; . Schedule Flexibility; . Training in Hospitality, Tourism or similar (preferential factor); . Sales skills (experience in reservation management or in the commercial area will be valued); . Experience in customer service (preferential factor); . Knowledge of Italian is a must; . Availability to carry out full-time face-to-face functions . Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: - Integration in a dynamic team, focused on a service of excellence - Remuneration compatible with the role - Continuous Training Plan to enhance career development - Access to the e-learning training platform - Possibility of functional, national and/or international mobility - Incentives and Benefits Plan - 16 hours per week Leisure: . Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; . Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: . Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you!

    Easy apply
  • Asistente de Administración y Producción
    Asistente de Administración y Producción
    1 month ago
    €18000–€22000 yearly
    Full-time
    Chamartín, Madrid

    Sobre Sonomedia Estudio de producción de audio en Madrid con más de 25 años de trayectoria. Trabajamos en grabación y dirección de voces, casting, mezcla Atmos y estéreo, y bandas sonoras publicitarias para clientes de primer nivel. El puesto Buscamos un/a Auxiliar Administrativo/a y de Producción que se incorpore a nuestro equipo. Es un rol polivalente donde participarás tanto en la gestión diaria de la oficina como en la coordinación de producciones de audio. Qué harás Administración: • Facturación y seguimiento de cobros, • Gestión de pagos a locutores y actores de voz, • Coordinación con gestoría, • Booking de locutores (disponibilidad, confirmaciones), • Preparación y coordinación de sesiones de grabación, • Atención a clientes durante las sesiones, • Gestión de calendarios de estudio y envíos de audio, • Apoyo en SEO y posicionamiento web, • Persona organizada, resolutiva y con iniciativa, • Ganas de aprender y mejorar constantemente, • Buena actitud y capacidad para trabajar en equipo, • Manejo de Excel a nivel usuario, • Contrato a jornada completa con incorporación a indefinido tras periodo de prueba, • Salario: 18.000-22.000€ brutos/año según experiencia, • Horario: 10:00 a 19:00, • 100% presencial en nuestro estudio (zona Prosperidad, Madrid), • Entorno creativo y equipo pequeño donde tu trabajo tiene impacto real, • Oportunidad de aprender en el sector del audio profesional

    Immediate start!
    No experience
    Easy apply
  • Reservations Agent Dutch Part-time CRO Madrid
    Reservations Agent Dutch Part-time CRO Madrid
    4 days ago
    Full-time
    Tetuán, Madrid

    Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: Flexibility, Proactivity and liking to work by objectives; Excellent communication skills; Schedule Flexibility; Training in Hospitality, Tourism or similar (preferential factor); Sales skills (experience in reservation management or in the commercial area will be valued); Experience in customer service (preferential factor); Knowledge of Dutch is a must; Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: Integration in a dynamic team, focused on a service of excellence Remuneration compatible with the role Continuous Training Plan to enhance career development Access to the e-learning training platform Possibility of functional, national and/or international mobility Incentives and Benefits Plan 16 hours per week. From friday to sunday Leisure: Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you!

    Easy apply
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