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CSO Interventions Volume PlannerDescription -Job SummaryThe Interventions Volume Planner supports the planning, forecasting, and performance management processes for assigned service segments, product lines, or geographies. The role ensures accurate operational plans, supports monthly forecasting cycles, delivers business insights, and helps identify risks and opportunities affecting performance.Working closely with Finance, Business Management, Operations, Quality, and Segment teams, the planner consolidates data, develops forecasts, analyzes business trends, and provides recommendations to support business decisions.The role requires strong analytical skills, attention to detail, business acumen, and the ability to translate data into clear and actionable insights. This position operates within established planning frameworks and contributes to continuous process improvement initiatives.ResponsibilitiesDevelop and maintain operational forecasts for assigned business areas.Support monthly Flash, Budget, and Long-Term Planning cycles.Consolidate planning assumptions from multiple stakeholders.Identify forecast variances and recommend corrective actions.Ensure planning deliverables are completed accurately and on time.Analyze operational and financial performance against plan.Prepare variance analysis and explain key business drivers.Monitor trends, risks, and opportunities affecting business performance.Generate recurring and ad-hoc business reports and dashboards.Support leadership reviews with data-driven insightPartner with Finance, Operations, Quality, and Segment teams to validate planning assumptions.Participate in planning reviews and operational discussions.Communicate findings and recommendations to stakeholders.Support alignment between operational plans and business objectiveFollow established planning processes, controls, and governance requirements.Identify opportunities to improve forecasting accuracy and reporting efficiency.Support implementation of process improvements and automation initiatives.Maintain planning documentation and business assumptions.Ensure integrity and consistency of planning data.Develop and maintain reporting tools and dashboards.Perform data validation and reconciliation activities.Support business decision-making through timely reporting and analysis.Education & Experience Recommended• Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.• Typically has 2-4 years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field or an advanced degree with little or no work experience.• Exposure to business intelligence and reporting tools.Preferred CertificationsNAKnowledge & SkillsBusinessForecastingBusiness PlanningFinancial AnalysisProblem SolvingBusiness ReportingProcess DisciplineTechnicalAdvanced ExcelPower BIData AnalysisDashboard DevelopmentData ValidationCross-Org SkillsEffective CommunicationResults OrientationLearning AgilityDigital FluencyCustomer CentricitySuccess MeasuresForecast accuracy for assigned scope.Timely completion of planning deliverables.Quality and accuracy of business analyses.Effectiveness of variance explanations and recommendations.Stakeholder satisfaction.Contribution to process and reporting improvements.Impact & Scope• Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.Complexity• Responds to routine issues within established guidelines.Disclaimer• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.Job -ServicesSchedule -Full timeShift -No shift premium (Spain)Travel -Relocation -Equal Opportunity Employer (EEO) -HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal " #J-18808-Ljbffr

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Your mission is to steer the product's journey. You are responsible for guiding the success of a product/solution and leading the cross-functional team that is responsible for improving it. This role combines strategy, technical/scientific knowledge, leadership, and market understanding to deliver a product that meets both customer needs and business goals. You will harness an exhaustive understanding of the product, from its fundamental functionalities to its clinical indications, ensuring Roche's offerings are distinctively positioned against competition. Through dedicated collaboration and technical expertise, you will enhance the commercial networks' effectiveness, leading to informed product strategies and reinforced market presence. Responsibilities: - Product Strategy and vision : Develop and articulate a clear product vision that aligns with the company’s overall strategy and goals. - Define a Marketing Plan proposal defining objectives, strategies, initiatives and tactics for sales teams of the related product/solution specially focused in the ones you lead and taking into consideration to be aligned into an Integrated Company Plan. - Launch and Business Planning preparation of the related products & solutions - Market Awareness, Promotion and Communication: Stay abreast of the latest developments and publications, Communities of Practice (CoP), and other essential communications within the CA and E-L scopes related to the products in scope. Development of promotional campaigns in coordination with Global of promotional campaigns. Budget control. - Product Mastery: Attain exhaustive knowledge of the product's features, clinical applications, and competitive advantages. Identify strengths and weaknesses against competitors, shaping product strategies, positioning, and tactics accordingly. Capture customer and market feedback and communicate any proposed product improvement to global teams. - Product Care accountability: while relying on the operational support from the Product Specialists, the Product Lead is the ultimate accountable person for end-to-end product readiness in the internal systems (stock management, product substitutions, catalog management, tender documentation and pricing). - When applicable: Clinician Selling Network Assistance: Guide the Clinician Selling network through regular updates, materials, sales arguments, scientific sessions, and interactions with Key Opinion Leaders (KOLs) - specifically for products requiring demand-driven promotion. Capabilities and Experience: - In-depth knowledge of the engineering and/or the science behind the portfolio under your responsibility is required. Bachelor’s or Master’s degree or previous on-the-job experience that supports mastery in the related product portfolio (bioengineering, engineering or similar for systems related positions / biology, chemistry, pharmacy, medicine or similar for reagents and indications related positions / telecommunications, software, engineering or similar for digital solutions related positions) - Comprehensive understanding of product functionalities, clinical indications, and market positioning; and the capacity to translate these into impactful messages for the sales force. - Good marketing capabilities, with autonomy to design and execute product-centered strategies and marketing tactics. - Effective communication and educational skills, particularly in training sales forces and engaging with KOLs. - Good analytical and strategic planning abilities. - Fluent in Spanish, with excellent written and verbal communication skills in English. Mindset: - Proactive and Reliable: Efficient, rigorous, timely and high quality execution capabilities, applied to the entire product management cycle. Willingness to step in and mobilize whoever is needed to ensure smooth execution . - Analytical: Embraces complex information to develop informed tactics and decision-making processes. - Collaborative: Enjoys working within team environments, contributing to and benefiting from shared knowledge and ideas. - Curious: Pursues continual learning opportunities to advance product knowledge and professional expertise. - Responsive and Adaptive: Demonstrates agility in responding to new information, adapting strategies and documentation as needed. - In this dynamic role, you will be instrumental in guiding the product’s strategic direction, capitalizing on your comprehensive knowledge, and collaborative efforts to affirm Roche's market stronghold. Details on accountabilities: - Experienced marketing professional - Bachelor's Degree in Life Science. - Master’s Degree/MBA highly recommended. - Minimum of 2 years of relevant experience in marketing, sales or commercial strategy within the healthcare field/IVD market. - Proven experience in the Clinical Laboratory (core lab) market is highly valuable, specially in high medical value biomarkers. - Proven experience and understanding of analytical and medical protocols, as well as clinical guidelines. Ability to maintain fluid conversations with clinicians and other health care stakeholders. - Proven technical/scientific product and solutions knowledge of Clinical Laboratory (core lab) - Proven track record of developing and executing marketing and commercial strategies, and achieving tangible results. - Strong analytical skills to assess business results of marketing tactics, define appropriate metrics/KPIs, and maximize value of marketing investment. - Ability to prioritize and manage workload in a fast-paced, rapidly changing environment. - Demonstrated relationship building and cross-functional teamwork skills. - Excellent communication skills and ability to influence senior stakeholders. - High level of written and spoken Spanish and English. Mindset and values - Open to agile ways of working and experimentation - Believes in the power of listening, collective intelligence and data-based decisions - Respect, humility, excellence and empowerment – with the freedom and responsibility that comes with it Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Your mission is to steer the product's journey. You are responsible for guiding the success of a product/solution and leading the cross-functional team that is responsible for improving it. This role combines strategy, technical/scientific knowledge, leadership, and market understanding to deliver a product that meets both customer needs and business goals. You will harness an exhaustive understanding of the product, from its fundamental functionalities to its clinical indications, ensuring Roche's offerings are distinctively positioned against competition. Through dedicated collaboration and technical expertise, you will enhance the commercial networks' effectiveness, leading to informed product strategies and reinforced market presence. Responsibilities: - Product Strategy and vision : Develop and articulate a clear product vision that aligns with the company’s overall strategy and goals. - Define a Marketing Plan proposal defining objectives, strategies, initiatives and tactics for sales teams of the related product/solution specially focused in NPC and taking into consideration to be aligned into an Integrated Company Plan. - Launch and Business Planning preparation of the related products & solutions - Follow the NPC market trends through market analyses, understand customer journeys and identify growth opportunities. - Market Awareness, Promotion and Communication: Stay abreast of the latest developments and publications, Communities of Practice (CoP), and other essential communications within the CA and E-L scopes related to the products in scope. Development of promotional campaigns in coordination with Global of promotional campaigns. Budget control. - Product Mastery: Attain exhaustive knowledge of the product's features, clinical applications, and competitive advantages. Identify strengths and weaknesses against competitors, shaping product strategies, positioning, and tactics accordingly. Capture customer and market feedback and communicate any proposed product improvement to global teams. - Commercial and Tender Support: Provide robust support for technical-commercial matters, including product-specific training, detailed product explanations for selected strategic customers, assistance with product-related queries in tenders (in collaboration with customer support for highly technical questions), competitive assessments, and handling unique queries not previously documented. Capabilities and Experience: - In-depth knowledge of the engineering and/or the science behind the portfolio under your responsibility is required. Bachelor’s or Master’s degree or previous on-the-job experience that supports mastery in the related product portfolio (bioengineering, engineering or similar for systems related positions / biology, chemistry, pharmacy, medicine or similar for reagents and indications related positions / telecommunications, software, engineering or similar for digital solutions related positions) - Comprehensive understanding of product functionalities, clinical indications, and market positioning; and the capacity to translate these into impactful messages for the sales force. - Good marketing capabilities, with autonomy to design and execute product-centered strategies and marketing tactics. - Effective communication and educational skills, particularly in training sales forces and engaging with KOLs. - Good analytical and strategic planning abilities. - Fluent in Spanish, with excellent written and verbal communication skills in English. Mindset: - Proactive and Reliable: Efficient, rigorous, timely and high quality execution capabilities, applied to the entire product management cycle. Willingness to step in and mobilize whoever is needed to ensure smooth execution . - Analytical: Embraces complex information to develop informed tactics and decision-making processes. - Collaborative: Enjoys working within team environments, contributing to and benefiting from shared knowledge and ideas. - Curious: Pursues continual learning opportunities to advance product knowledge and professional expertise. - Responsive and Adaptive: Demonstrates agility in responding to new information, adapting strategies and documentation as needed. - In this dynamic role, you will be instrumental in guiding the product’s strategic direction, capitalizing on your comprehensive knowledge, and collaborative efforts to affirm Roche's market stronghold. Details on accountabilities: - Bachelor's Degree in Life Science, Engineering, or Business Administration. Master’s Degree/MBA highly recommended. - Minimum of 2 years of relevant experience in health care field / IVD market (marketing, sales, consultancy) - Proven experience in the Near Patient Care market is highly valuable, specially in chronic diseases management. - Proven technical/scientific product and solutions knowledge of Near Patient Care . - Proven track record of developing and executing marketing and commercial strategies, and achieving tangible results. - Strong analytical skills to assess business results of marketing tactics, define appropriate metrics/KPIs, and maximize value of marketing investment. - Creative thinking with practical capabilities to carry-out experimentation - Ability to prioritize and manage workload in a fast-paced, rapidly changing environment. - Demonstrated relationship building and cross-functional teamwork skills. - Excellent communication skills and ability to influence senior stakeholders. - High level of written and spoken Spanish and English. Mindset and values - Open to agile ways of working and experimentation - Believes in the power of listening, collective intelligence and data-based decisions - Respect, humility, excellence and empowerment – with the freedom and responsibility that comes with it Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position About the team We at Global Diagnostics Procurement (DOP) are a team of about 200 enthusiastic professionals, committed to driving value with our suppliers worldwide. From locations around the world and with a diverse and multicultural team, we source, manage our supplier base, develop & execute category strategies and constantly develop & digitize processes that enable us to best support our business to grow sustainably. If you aspire to make an impact and want to be part of a high performing and world-class Procurement team, this is for you. We are DOP. At Roche, we do now what patients need next. The Opportunity Are you ready to orchestrate the supply networks that make life-saving diagnostics possible? As our Senior Sourcing Manager in Sant Cugat, Spain, you will be a key part of our global sourcing operations. You will lead end-to-end sourcing projects within our diagnostic portfolios, mentor a rising team of Sourcing Managers, and serve as a key advisor to executive leadership. If you thrive on complexity and want to feel a direct impact on the delivery of life-saving diagnostics to patients worldwide, this is where you belong. To support our rapid growth, we are hiring a cohort of Senior Sourcing Managers who will be aligned to one of two specialized technology teams: Near Patient Care (NPC), Sensors & Cartridges, and External Manufacturing (EM) or Active Diagnostic Ingredients (ADI), Reagents, and Instruments. - Reporting Line: The position directly reports to the Sourcing Lead, and is part of the Procurement Center of Excellence (CoE). - Wider team and stakeholders: You will be part of a regional team of Senior Sourcing Managers and Sourcing Managers, managing relationships with other DOP stakeholders (Category, Delivery) as well as external suppliers and contract manufacturers. - Role Type: An Individual Contributor with responsibilities to mentor junior team members. - Impact: You drive global sourcing & contracting excellence, financial value, and compliance across the network footprint. Specifically, you are accountable for: - Performance & Savings: Driving key metrics—including PPV savings, preferred supplier share, and shortened cycle times—to deliver bottom-line value while tracking stakeholder satisfaction. - Sourcing & Analysis: Executing global sourcing activities, standard processes (RfIs, RfQs, RfPs), and NPI benchmarking in close collaboration with Category and New Product Introductions (NPI) managers. - Contract & Document Management: Setting up and reviewing high-complexity contracts (e.g., MSAs) and purchasing documentation, while accurately managing their lifecycle repository and renewals. - Operational Excellence & SME Leadership: Acting as a Subject Matter Expert (SME) to simplify workflows, analyze site user requirements for best-value methods, and ensure strict compliance with global policies. - Bottleneck Resolution & CSR: Partnering with support functions like Accounts Payable (AP) to clear supplier-related administrative bottlenecks, while championing supply base CSR initiatives (diversity, sustainability, ethical practices). - Conflict & Exposure: Managing high-stakes conflicts regarding competing project priorities or supplier selections, and delivering high-frequency monthly/quarterly updates to the CoE LT and DPLT. Who you are We strive to keep our standards high and look for candidates who can provide direction and mentor colleagues across different locations. - Education: A University degree (Business or Life Sciences preferred) is required; an MBA or equivalent and professional certifications (e.g., CIPS, ISM) are desirable. - Experience: 5-7+ years of experience in sourcing and end-to-end contract management. You have a proven track record of driving procurement projects (e.g., cost-reduction initiatives and value-improvement programs). - Market Expertise: In-depth knowledge of the global supplier landscape and sourcing expertise with deep, hands-on knowledge of complex procurement categories, with hands-on exposure to any of the following categories: Active Diagnostic Ingredients (ADI), Reagents, Biologics & Chemicals, Analytical hardware components (PCBAs), semiconductors and e-components, electromechanical components, sheet metal, IT Hardware (servers, IPCs)), Engineering services (Software development & Hardware engineering), Capex (Tooling & Molds), Logistics (Global Transport & Logistics, incl. air, ocean, road freight, & Warehousing) - AI & Digitalization: Advanced knowledge in AI application and a strong affinity to explore AI-driven solutions broadly, particularly regarding the digital transformation of operations (Digital 2.0 / Industry 4.0). - Systems & Analytics: Strong proficiency navigating ERP systems (specifically SAP data), Procure-to-Pay (P2P) workflows, eSourcing/eAuction platforms, and BI tools like Tableau and ThoughtSpot. - Mindset & Soft Skills: Highly analytical problem-solver focused on translating complex business requirements into procurement specifications. Strong communication skills with an expert track record in conflict resolution. - Mentorship & Global Leadership: Proven success managing project teams and mentoring junior colleagues across multiple remote locations, demonstrating high cultural intelligence to maintain cohesion. - Languages: Business-level fluency in English is required; Spanish or German language skills are a strong asset. Ready for the next step? We look forward to hearing from you. Apply now to discover this exciting opportunity! Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.

Experteer Overview In this role you will lead digital marketing operations and martech activities for Roche, ensuring accurate execution and continuous improvement. You collaborate across cross-functional teams to resolve complex operational challenges while aligning with global standards. You will manage campaigns, content, CRM and data workflows, delivering insights to stakeholders and supporting strategic priorities. This position offers a meaningful impact on Roche's mission to improve healthcare access while shaping modern digital capabilities. You will work in a global, collaborative environment that values clear communication and practical problem-solving. Compensaciones / Beneficios • Lead operational, production, and support activities across digital marketing and marketing technology platforms with high accuracy and independence • Investigate and resolve support issues, guiding cross-functional teams to address system anomalies and optimize risk and resources • Develop approaches to complex problems and align stakeholders on priorities and process improvements • Serve as the central resource for best practices, quality, and compliance across deliverables • Oversee global intake channels and workflows to ensure SLA compliance and efficiency • Define and maintain SOPs, work instructions, training materials, and knowledge base content • Support marketing intelligence with data-driven reports and present findings to senior leaders Responsabilidades • Bachelor’s degree in Marketing, Business, Communications, Information Systems, or a related field (or equivalent practical experience) • 5+ years of experience in digital marketing operations, business support, marketing technology, or similar execution-focused environments • Strong understanding of digital marketing, CRM, CMS, marketing automation, or service/ticketing platforms • Experience supporting email production, web content publishing, database maintenance, access administration, onboarding support, or user issue resolution • Ability to lead diverse operational tasks independently and mitigate global business risks • Strong organizational skills, attention to detail, and process discipline • Clear written and verbal communication skills and proficiency with standard collaboration tools Requisitos principales •

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position The Opportunity Are you an experienced procurement professional with strong commercial acumen, proven ability to navigate complex organizational processes, and a passion for driving digital transformation through AI, data analytics, and process automation? As our Procurement Excellence & Category Manager, you will play a dual-impact role: managing direct operational procurement categories while leading the digital modernization of our Source-to-Pay (S2P) workflows. In this role, you will act as a Category Manager for assigned third-party commercial portfolios (engaging directly with commercial teams, suppliers, and public tenders) while serving as the team’s digital champion, leveraging AI, BI analytics, and process automation to streamline procurement operations and enhance agility across highly interconnected business functions. Key Accountabilities & Responsibilities - Direct Category Management & Commercial Sourcing: End-to-end management of assigned Direct Procurement categories. Partner closely with Sales, Marketing, and Customer Service to support public tenders, conduct market intelligence, lead supplier negotiations, and execute commercial contracts. - Digital Transformation & AI Integration: Spearhead the adoption of digital technologies, AI-driven tools, and process automation across procurement workflows. Identify manual bottlenecks in S2P operations and implement modern digital solutions to reduce cycle times and eliminate administrative friction. - Procurement Insights & Data Analytics: Drive spend visibility and data quality across company’s systems. Build executive dashboards, track Key Performance Indicators (KPIs), and deliver predictive spend intelligence to support strategic business decisions. - Process Optimization & Continuous Improvement: Lead business process re-engineering initiatives across the Source-to-Pay cycle. Design streamlined, "fit-for-purpose" workflows that enhance commercial agility while respecting corporate governance standards. - Supplier Relationship & Performance Management: Manage operational relationships and commercial performance for key category suppliers, driving continuous value, cost optimization, and service level adherence. Who You Are We are seeking a highly analytical, commercially savvy procurement professional with proven Category Management experience and expertise in leveraging data, automation, and AI to transform ways of working within complex, matrixed business environments. Requirements & Hard Skills: - Education: University degree in Business Administration, Engineering, Life Sciences, or related field. Master’s degree / MBA or procurement certifications (e.g., CIPS) are desirable. - Multinational & Complex Process Experience: Proven experience in multinational corporations navigating complex, highly regulated business environments with multi-stakeholder workflows, cross-functional touchpoints, and matrix organization dynamics. - Procurement & Commercial Acumen (5+ years): Solid hands-on experience managing operational Direct/Commercial Procurement categories, executing supplier negotiations, managing contracts, and supporting commercial teams/tenders. - Data Analytics, Digital & AI Expertise: Advanced proficiency in BI and spend analytics tools (Tableau, PowerBI), ERP systems (SAP), and vendor portals. Proven experience in business process re-engineering, workflow automation, and adopting AI-driven solutions to optimize procurement operations. - S2P Process Knowledge: Deep understanding of Source-to-Pay end-to-end cycles, purchasing controls, and spend management frameworks. - Languages: Business-level fluency in English and Spanish is required (written and spoken). Soft Skills & Mindset: - Analytical & Strategic Thinking: Outstanding ability to turn complex spend data into actionable commercial insights and strategic category plans. - Digital Champion & Change Agent: Strong drive to challenge status-quo workflows, embrace new technologies (AI/automation), and lead operational change. - Pragmatic & Business-Oriented: Ability to balance commercial speed and execution agility with necessary corporate controls. - Collaborative Influencer & Stakeholder Management: Exceptional interpersonal and communication skills with a proven ability to build cross-functional partnerships, influence diverse internal stakeholders, and drive alignment across complex organizational matrix structures. Demonstrated capability in managing supplier relationships, negotiating value, and navigating conflicting priorities to deliver shared business objectives. Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position At Roche, we are passionate about transforming patients’ lives and we are fearless in both decision and action - we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. Quality is a competitive advantage for Roche. It allows us to deliver high-quality products to patients, ensures our right to operate, and helps us create value through process excellence and continual improvement efforts. Quality is every patient’s right and every employee’s responsibility. Role Overview: As a Senior Business Process Manager / AI-Driven process transformation lead, you will assume conceptual process ownership, understand and describe current service business workflows and help shaping the digital future of services business processes. Operating at the intersection of business process engineering, advanced analytics, and artificial intelligence, you will analyze, mine, and fundamentally redesign our end-to-end service workflows. Sitting directly within the Global Customer Support digital ecosystem, your mandate is to support the shift of our operation from a reactive troubleshooting model to an AI-first, predictive service environment, ensuring regulatory compliance (FDA/IVDR) while drastically reducing customer effort and laboratory downtime. You will closely engage with global, regional and local stakeholders up to senior management and business process owners. In addition, you will closely collaborate with business product owner teams in order to ensure AI-first service workflows are implemented into the global Roche IT ecosystem. Key Responsibilities: - Data-Driven Process Mining & Mapping: Extract and analyze event logs from enterprise systems (e.g., Salesforce, SAP, instrument IoT platforms) using process mining tools to diagnose the objective reality of our support lifecycles, bottlenecks, and compliance loops and balancing global standards with local requirements - Build and maintain a central Process Repository and KPIs ( in Roche ADONIS) as the Single Source of Truth. Develop process KPIs and monitoring frameworks for ongoing process control to measure the success of process initiatives. - AI-First Process Architecture: Architect and execute the redesign of service workflows. Rather than layering AI tools on top of legacy frameworks, you will contribute to building processes around modern capabilities, including AI case triage, automated technical documentation generation, and predictive field service dispatching among others. - Operational Integration & User Empathy: Partner closely with contact center agents, field service engineers and second level support specialists. Translate AI capabilities into day-to-day workflow enhancements that reduce administrative fatigue and eliminate manual workarounds. - Regulatory & Quality Safeguarding: Collaborate with Quality Assurance and Regulatory Affairs to ensure all automated and AI-augmented workflows stringently adhere to medical device complaint handling. - Cross-Functional collaboration: Act as the strategic bridge between the regional /local customer support teams and global product owners, contributing to translate operational vulnerabilities into features in roadmaps. - Oversee the strategic direction of process changes end-to-end across the organization to further develop relevant business processes - Facilitate Global Process Council (GPC) governance within the relevant process domain (L1/L2 Support or Back Office Processes) to align global standards, drive process harmonization, and address cross-functional requirements across key business stakeholders. - Collaborate closely with Business Product Owners: hand over harmonized process requirements as input for digital product development - Secure country acceptance through participative process design and transparent communication, proactively managing resistance - Lead or participate in mid to large-scale strategic projects with a significant impact for L1/L2 Support and Back Office processes in a local or global environment, considering end-to-end perspective Additional Tasks: - Demonstrate the We@RD dimensions and help evolve the function's cultural beliefs and bring We@RocheDiagnostics to life as part of the TransformD journey. The dimensions are: - We are passionate about our customers and patients - We radically simplify - We trust, collaborate & have fun - We ALL lead - We experiment & learn Education & Core Experience - Experience: 5+ years of experience in business process management (BPM), continuous improvement, or digital transformation, with at least 2–3 years spent explicitly working within or directly alongside a technical customer support, contact center, or field service operation. - Industry Context: Prior experience in a highly regulated industry is required—ideally IVD, Medical Devices, Life Sciences, or Biotech. Technical Competencies - Process Mining Expertise: Practical, hands-on experience using process mining tool sets (Celonis, UiPath Process Mining, Signavio, or similar) to extract insights from transactional data. - AI Literacy: Strong conceptual and functional understanding of Machine Learning, Generative AI/LLMs, semantic search, and intelligent automation. You must know how to design data feedback loops and "human-in-the-loop" validation steps. - Systems Familiarity: Experience navigating and analyzing data architectures within CRM ecosystems (e.g., Salesforce, ServiceNow) and ERP systems (e.g., SAP). Soft Skills & Change Management - Operational Credibility: The ability to speak the language of frontline support agents and field technicians to secure buy-in for new automated tools. - Silo-Busting Leadership: Excellent stakeholder management skills, with the ability to influence cross-functional technical and regulatory teams without direct line authority. Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.

Esade busca un profesional para atender a alumnos y profesorado del Programa Bachelor in Business and Artificial Intelligence, siguiendo instrucciones de la Dirección de Grados y con especial atención a la protección de datos.

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Atender a los alumnos y al profesorado del Programa Bachelor in Business and Artificial Intelligence de acuerdo con las instrucciones de la Dirección de Grados de la Business School y las pautas y procesos establecidos, con el objetivo de facilitar el correcto funcionamiento del programa y velar po

Location: Barcelona, Spain (22@ Innovation District)Language Requirements: Fluent German (C1) and Business English (B2)Job Title: German-Speaking Business Development Representative & Sales Executive (AI Solutions)Target Industry: Artificial Intelligence & AdTech SolutionsExperience Requirem

At HP, Business Intelligence plays a critical role in providing the right data and insights to support business decisions and operations management. Develop your Business Intelligence and analytics skills by learning new technologies, methodologies, and industry trends. Basic understanding of data a

Como Business Intelligence Developer tu misión será diseñar, desarrollar y mantener soluciones de Business Intelligence que transformen los datos en información clara, fiable y accionable, facilitando la toma de decisiones estratégicas y operativas del negocio. Más de 3 años de experiencia en

Bismart, líder en soluciones de analítica avanzada basada en Microsoft, busca un Team Lead Data & Analytics para dirigir proyectos end-to-end, coordinar equipos y gestionar relaciones con clientes en entornos cloud (Azure, Fabric).Buscamos perfil con visión de negocio, capacidad de toma de decisi

Описание: Are you passionate about data analysis and enjoy transforming information into Business Intelligence solutions that bring value to the business? We are looking for a Power BI-specialized Data Analyst to join the Central Data Management team on a major international project, contrib

Experience in Business Intelligence and reporting environments. Analyze business requirements and transform them into reporting solutions. Ability to interact with the business and work autonomously.

Drive reporting and data analysis initiatives through the design, development and evolution of Business Intelligence solutions that enable process monitoring, improve decision-making and provide visibility into data management activities. Collaborate with Data Management, Data Governance and Busines

Create and maintain reports, dashboards, and Business Intelligence solutions with MicroStrategy. Будет плюсом: Use of Visual Studio Code (VS Code); Basic knowledge of monitoring with Prometheus; Knowledge of DynamoDB; Knowledge of SQL; Familiarity with Agile methodologies (Scrum/Kanban);

A degree in Business Management, Economics, Engineering, or a Digital/Technology-related field is highly preferred. Key Soft Skills: High organizational capability and synthesis skills—need to be able to digest complex problems and summarize them into clear, actionable next steps for leadership +

We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We empower our community of trusted pet sitters and dog walkers to run their own p

Lead and develop the Data Operations and Business Intelligence function within the organization. Data Operations and Business Intelligence Manager. Data Operations and Business Intelligence Manager.

Strong business orientation — able to grasp what the business is really trying to achieve and translate it into the right dashboards, metrics and tools. As a Senior BI Analyst on the Group AI team, you will play a key role in building the reporting and visualisation tools that turn our models into

Описание: Are you passionate about data analysis and enjoy transforming information into Business Intelligence solutions that bring value to the business? We are looking for a Power BI-specialized Data Analyst to join the Central Data Management team on a major international project, contrib

Lighthouse's Business Intelligence platform. Business Intelligence (BI) solutions. In hotel commercial operations, Business Intelligence software plays a critical role by offering real-time data, forecasts, and reporting that help hoteliers measure performance, optimize pricing, allocate inventory,

As the dedicated QA Engineer, you will work closely with developers, business analysts and stakeholders in an international team, helping to establish consistent QA practices and improve software quality. Review Jira user stories and acceptance criteria, translating business requirements into clear

The Business Intelligence Analyst is a senior individual contributor who translates complex business questions into robust data models, dashboards, and actionable insights. Typically 5–8+ years of experience in business intelligence, analytics, or performance management roles, with increasing comp

Drive reporting and data analysis initiatives through the design, development and evolution of Business Intelligence solutions that enable process monitoring, improve decision-making and provide visibility into data management activities. Collaborate with Data Management, Data Governance and Busines

Reports To: Business Intelligence Manager. Resolve data and integration issues promptly, ensuring minimal impact on business operations.

Bismart busca un Consultor de Business Intelligence para un entorno híbrido en Barcelona.

Colaborar en la evolución de soluciones de Business Intelligence dentro de las iniciativas de transformación digital de la compañía. Interés por el análisis de datos y el mundo del Business Intelligence.

Experiencia como consultor de Business Intelligence de Microsoft. Consultor de Business Intelligence!.

Our Business Intelligence Engineer builds data pipelines, reports, dashboards, and analyses to deliver metrics and insights to the business. Our Business Intelligence Engineers tackle some of the most complex challenges in large scale computing, work in small teams across the company to contribute t

Coordinar la implantación de soluciones de Business Intelligence y Analítica. Más de 5 años de experiencia en proyectos de Data & Analytics o Business Intelligence. Máster en Business Intelligence, Data Analytics o disciplinas relacionadas (valorable).

Más de 2 años de experiencia en análisis de datos, CRM o Business Intelligence. Queremos incorporar un/a Analista de Datos y Business Intelligence con experiencia en SQL, BI & Customer Analyticspara unirse a proyectos de Datos, IA & Robots. Open University y Udemy for Business (¡más de 6.

We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We empower our community of trusted pet sitters and dog walkers to run their own p

Lead and develop the Data Operations and Business Intelligence function within the organization. Position Title: Data Operations and Business Intelligence Manager. Act as a key partner to commercial and marketing teams, ensuring systems and data structures are aligned with business priorities.