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  • Base Assistant & Charter Coordinator
    Base Assistant & Charter Coordinator
    hace 28 días
    €25 por hora
    Jornada parcial
    Barcelona

    Location: Barcelona - Port Forum (Onshore) About Seaesta: Seaesta is a nautical charter business in Barcelona operating under Lista 6ª regulations. We provide high-quality nautical experiences and are looking for a reliable Base Assistant for our daily dock operations at Port Forum. Key Responsibilities: Providing the customer with full assistance (Check-in + Check-out): a) Customer Welcome: Greeting clients at the dock and providing a professional introduction to their charter day. b) Documentation & Legal: Managing the signing of rental contracts, verifying IDs/nautical licenses, and ensuring all paperwork complies with Spanish maritime regulations. c) Safety Briefing: Explaining safety equipment and basic boat operation (for license-free boats under 5m). d) Payments: (if needed) managing payments of the customers. e) Performing detailed inspections of the vessels before and after each rental (hull, engine hours, propeller, and equipment) f) Ensuring the boats are clean and ready for the next client Compensation & Availability a) Format: This is a per-service / on-call professional collaboration. b) Workload: Approximately 1-4 hours per day, strictly based on our charter booking schedule. c) Payment: Fixed professional fee of €12.50 per intervention (complete cycle of Check-in + Check-out). The estimated time per boat is 30 minutes total. Payment is guaranteed for every service performed upon presentation of invoice. d) Flexibility: Ideal for professionals seeking a side activity already based near Port Forum with high flexibility during the nautical season. Requirements: a) Languages: Fluent in Spanish and English is mandatory. Other languages (French or German) are a plus. b) Professionalism: High attention to detail and strong communication skills. c) Reliability: Punctuality and ability to work independently during the season. d) Legal: Must have a valid work permit for Spain and be registered as Autónomo. e) Nautical Knowledge: Previous experience in the nautical sector or basic knowledge of boat handling/mechanics is preferred. What we offer: a) A dynamic role in a new professional charter company. b) Transparent and professional working environment. c) On-call flexibility: Work is scheduled according to confirmed bookings, allowing you to manage your own time outside of the intervention windows Tipo de puesto: Autónomo Duración del contrato: 5 meses Ubicación del trabajo: Empleo presencial

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  • Operations Assistant - Diagonal Besòs Barcelona Residence
    Operations Assistant - Diagonal Besòs Barcelona Residence
    hace 2 meses
    €1800 mensual
    Jornada completa
    Sant Adrià de Besòs

    Join us in delivering a great first living experience to more than 19,500 students Xior is the largest owner & operator of student accommodation in continental Europe. Our mission is to give as many students as possible a great first living experience. We offer a second home to more than 19,500 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, study, connect and relax. We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students' journey to independence. The right people are essential in this. Would you like to contribute to this as Operations Assistant in one of our Barcelona residence? We are looking for a dynamic, versatile operations assistant, who is eager to join a student residence with 191 rooms and the activity this entails. You will be working in an educational environment, with an exclusive package of services and accommodation in an exceptional location. Your responsibilities: • You are the (first) face of our reception at the student residence, • You take care of our customer service; you help students at the counter, by mail, and over the phone, • You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cards, • You accompany visitors and future clients during open days, a tour of the facilities, etc., • You support the administration office, • You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening), • You apply the necessary protocols in emergencies Your working hours: This role requires you to work on rotating shifts from Monday to Sunday (morning or afternoon shifts) with breaks established by law → 40 hours per week. Your skills: • Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas…) will be positively valued, • You speak Spanish, as well as English. Catalan will be a plus, • You know how to work with MS Office, • You have some interest and knowledge of costumer service, social networks and new technologies What we offer: • The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental Europe., • You will help build the future by working with and for the student generation., • Opportunities for further development and (international) growth., • A pleasant workplace in Barcelona with a fun, dynamic team, • An attractive, competitive salary complemented by numerous additional benefits

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  • Sushi Jr Sous Chef
    Sushi Jr Sous Chef
    hace 2 meses
    Jornada completa
    Sarrià-Sant Gervasi, Barcelona

    The place… Located on Avenida Tibidabo, our third Casa in the city will include a state-of-the-art gym, a full-service spa and hair salon, an 18 m² outdoor pool, a café, and two floors of club space. Job Role... At Soho House a Jr Sous Chef is motivated to positively influence the kitchen team to follow th e direction of Head Chef in planning, organizing and managing the kitchen according to company policies and standards. As the Jr Sous Chef, your duties will include recruiting and training new employees, adhering to allergy procedure and food preferences as well as working with the Head Chef or Executive Chef on developing new menu options. Working alongside the Head Chef or Executive Chef, you will be the driving force behind the food offering making sure it is seasonal, relevant and appealing to our members and guests. You will have an in-depth health and safety knowledge ensuring that standards are kept in line with HACCP. Main Duties... • To lead by example alongside the Head Chef or Executive Chef to deliver effective and efficient dining experiences for members., • To ensure health and safety policy is always followed as well as implement, monitor and enforce compliance with all Company policies, procedures, and standards., • To delegate tasks to team and complete daily check lists that support anticipated business levels, production, orders, special requests, events, dietary restrictions and ensure team follows proper allergy procedure., • To be responsible for educating and training staff on safe work habits and proper process as well as procedure if encountered with a dangerous or unsafe situation., • To create, implement and enforce process to run an effective and efficient kitchen while maintaining the highest-level of standards, food quality, COGS and minimized margins to increase profits without sacrificing taste or member experience., • To ensure teamwork and synergy exists between the front and back of house employees through proper communication and delegate tasks and staff tasks to ensure smooth service and kitchen operations., • To collaborate with the Regional Executive Chef, General Manager, Private Hire on menu creation, food preparation, food costs, quality food service and product are delivered., • To work alongside the other chefs to produce ‘team meals’ for the wider team in the house or restaurant. Ensuring this is of high quality, varied in choice and suitable to all dietary requirements. What We are looking for... A successful Sous Chef for Soho House must have previous experience in a busy high-profile kitchen and a natural flair for first class service in a similar role. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. ●Ability to multitask and work in a fast-paced environment ●Ability to understand and follow written and verbal instructions ● Experience managing P&L, labour, purchasing, vendors and quality control ●Strong attention to details ●Excellent Team work skills ●Fluent in English & Spanish ●Organised and reliable ●Ability to handle feedback Benefits... Team meal whilst on shift prepared by our chefs Soho Friends Membership 50% Team discount on Food & Drink, 7 days a week Team Room Rates; Any Bedroom, Any House, $100 a night Birthday Day Off Discount on Cowshed products and Soho Home (up to 20%) Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.

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  • Dutch Customer Service Agent- Airline project-
    Dutch Customer Service Agent- Airline project-
    hace 2 meses
    €1930–€2300 mensual
    Jornada completa
    Sant Martí, Barcelona

    Customer Service Dutch market Job Description. ADM Value is a BPO based in Barcelona and one of our clients is a leading international airline dedicated to providing top-notch travel experiences to our passengers. We are currently seeking a highly motivated and customer-focused individual to join our team as an Airline Customer Service Representative, specifically for the Dutch market. Position Overview: As an Airline Customer Service Representative for the Dutch market, you will play a crucial role in ensuring our Dutch-speaking passengers have a seamless and enjoyable travel experience. You will be the primary point of contact for passengers, addressing their inquiries, resolving issues, and providing excellent service in Dutch. Key Responsibilities: Respond to customer inquiries and assist with booking reservations, ticket changes, and other flight-related services in Dutch. Handle passenger complaints and concerns professionally and efficiently, striving to achieve satisfactory resolutions. Provide information about flight schedules, baggage policies, and other relevant airline services. Collaborate with other departments within the company to coordinate passenger requests and provide a unified customer experience. Stay up-to-date with airline policies, industry regulations, and market trends to provide accurate and helpful information. Maintain detailed records of customer interactions and transactions in our customer service database. Proactively communicate flight delays, cancellations, and other travel disruptions to passengers in a timely manner. Qualifications: Native in Dutch, both spoken and written, with strong communication skills Fluent in English, both spoken and written. Prior customer service experience in the airline industry is a plus. Exceptional interpersonal and problem-solving skills. Empathetic and customer-focused attitude. Ability to remain calm and professional under pressure. Flexibility to work in shifts, including evenings, weekends, and holidays. Knowledge of airline reservation systems is an advantage. Strong computer skills and proficiency with standard office software. What We Offer: Competitive salary and bonus package. 39hs a week with a permanent contract. Training and opportunities for career development. A dynamic and international work environment. The chance to be part of a growing, innovative airline company. Shifting hours, mornings from 8 to 4pm and afternoons from 12 to 8pm (two working weekends a month) Our offices are in 22@ in Poblenou, BCN. How to Apply: If you are a dedicated and service-oriented individual who is fluent in Dutch and passionate about providing exceptional customer experiences, we encourage you to apply. Please send your resume and a cover letter. ADM Value is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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