Solution Architect (Genesys Cloud) - Remote (Gerona)
23 hours ago
Girona
ppWe are still looking for the very Top Talent... and we would be delighted if you were to join our team! /ppMore in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. /ppTodos los candidatos deben asegurarse de leer atentamente la siguiente descripción del puesto y la información antes de enviar su solicitud. /ph3Key Responsibilities /h3ulliOwn the technical architecture and evolution of platform capabilities within the Foundations tower. /liliDesign and evolve scalable architectures for Omnichannel servicing platforms, Customer interaction Management, Data and analytics capabilities, Event-driven integrations, Customer View and servicing platforms, Realtime and historical processing. /liliDefine and enforce Technical standards, Integration patterns, Security frameworks, Architecture governance principles, Scalability and resiliency standards. /liliDesign architectures supporting Multi-country deployments, SaaS multi-tenant environments and Embedded platform capabilities. /liliSupervise and support complex integrations between Genesys Cloud, Microsoft Dynamics 365, Data platforms, Security platforms, Customer interaction systems, Internal and external enterprise applications. /liliCollaborate with Product Managers and Functional Product Owners to translate business requirements into scalable technical solutions. /liliParticipate actively in Architecture reviews, Technical governance, Backlog prioritization, Technical risk Management, Release planning and Platform evolution strategy. /liliSupport engineering teams during implementation and technical decision-making processes. /liliMaintain technical architecture documentation updated in Confluence and related repositories. /li /ulh3Mandatory Requirements /h3ulliProven experience in Solution Architecture, Enterprise Architecture or Technical Leadership roles related to Data management and Reporting. /liliStrong experience designing scalable architectures for SaaS platforms and enterprise systems. /liliDeep understanding of Cloud-native architectures, API-based integrations, Event-driven architectures, Omnichannel platforms, Data and analytics ecosystems. /liliStrong knowledge of SaaS multi-tenant architectures, Security and identity Management, RBAC and authentication models. /liliExperience working with Cloud platforms and Integration ecosystems. /liliExperience collaborating with cross-functional Product and Engineering organizations. /liliAbility to drive technical alignment across multiple teams and stakeholders. /liliEnglish proficiency. /li /ulh3Technologies Expected /h3ulliAWS / Azure / Cloud-native architectures /liliGenesys Cloud / Microsoft Dynamics 365 /liliREST APIs / Event-driven architectures / Kafka / Event Bus /liliData Lake / Data Platforms / Realtime processing / Historical analytics /liliOAuth2 / RBAC / Identity Access Management / Security governance /liliJira / Confluence /li /ulh3What can we offer? /h3ulli23 days of Annual Leave plus the 24th and 31st of December as discretionary days. /liliNumerous benefits (Health Care Plan, Internet Connectivity, Life and Accident Insurances). /liliRetribución Adaptable Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan…) /liliFree access to several training platforms. /liliProfessional stability and career plans. /liliReferrals compensation program. /liliOption to pick between 12 or 14 payments along the year. /liliReal Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime). /liliUST Club Platform discounts and gym Access discounts. /li /ulh3Remote Work /h3pHay opciones de teletrabajo/trabajo desde casa disponibles para este puesto. /ppIn UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability Inclusion, so we are interested in hiring people with disability certificate. /p /p #J-18808-Ljbffr