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¿Eres una persona a la que le gusta afrontar nuevos retos profesionales y buscas continuar desarrollando tu carrera profesional en el ámbito de soporte en la Administración Pública? Estamos seleccionando un Técnico helpdesk para para cubrir el servicio 24x7 con turnos rotativos de 07:00 a 15:00, 09:00 a 18:00, 15:00 a 23:00 y 23:00 a 07:00 (dos turnos de mañana, uno de tarde y uno de noche) en Plaza Castilla 📚 FUNCIONES PRINCIPALES: • Recepción, registro y diagnóstico, de las peticiones e incidencias comunicadas por los clientes., • Resolución en primer nivel de incidencias y peticiones de usuario de clientes., • Soporte y asistencia en línea a clientes., • Realizar seguimiento de la evolución de las incidencias y peticiones., • Detección de incidencias de Servicios Críticos o que afecten a un gran número de clientes., • Detección y escalado de aspectos de mejora en la atención al cliente, la resolución de incidencias y la coordinación o participación en tareas de peticiones. 🙌 ¿Qué puedes aportarnos? • Formación y certificación oficiales acreditadas (o asimilables) en Administración / Configuración / Implantación / Soporte de Microsoft Windows., • Conocimientos de ITIL Foundations V3., • Conocimientos de herramientas de gestión (ticketing) como Agente / Operador de Help Desk., • Posesión de Certificado de discapacidad igual o superior al 33% ✔¿Qué podemos ofrecerte? • Contrato indefinido 🤟, • Turnos 24*7 rotativos en Cristalia (Cerca de Hortaleza), • Desarrollo de carrera en un ambiente colaborativo 👫 y con bonificaciones a tu formación ✏📗, para que siempre estés actualizado y a la última en cuanto a tecnología y tendencias en transformación digital en un imortante proyecto de la administración pública, • Inclusión en el programa de beneficios y descuentos, para disfrutar de tus eventos, vacaciones 🏕✈, compras diarias y caprichos 🍏, beneficiándote de todos los descuentos que aporta el Quental Club Benefits!

ERP Business Central Specialist Para ser considerado para una entrevista, por favor, asegúrese de que su solicitud se ajusta plenamente a las especificaciones del puesto que se encuentran a continuación. IT Centre – EMEA West Summary Based from Getafe, Madrid with some home working Supporting IT EMEA West helpdesk in first line enquiries for day-to-day Business Central operations for the EMEA-West entities and ensures that the system runs optimally by communicating and resolving technical issues directly and/or with the Sales & Service Team in Aerzen, Germany. Serves as an advanced resource for Information Technology applications and procedures, in particular ERP – Business Central and other applications such as Document Management Systems (DMS), Customer Relationship Management (CRM), etc. that the Parent Company may deploy as a part of its Global Information Technology Strategy. Ensuring all SLA (Service Level Agreement) obligations are met in delivery of above services. Ensuring any incidents or service requests that cannot be fulfilled in a timely manner are escalated to appropriate team/s (see latest guidelines) Working alongside HQ staff and departments closely to ensure all business is conducted to agreed company standards and procedures. Essential duties and responsibilities. -To support the IT team in maintaining and deploying various IT Systems and use of Internal Support Desk first line activity. -To act as senior helpdesk support for the Microsoft Business Central ERP platform in resolution of queries and fixes. Deliver training to internal staff on use of integrated applications where required for helpdesk management and in line with digitalization programmes. -To support the development of tools related to the development systems against process through systems and business analysis work. -To maintain accurate and timely data entry on various information systems. -To cleanse and transfer data between different data applications while maintaining data integrity and security as outlined in the data protection policy. -To support the updating of, and producing regular data analysis and reports. -To monitor the ICT help desk and allocate requests related to data systems in a timely manner. Take ownership of maintaining accurate data systems and liaise with the respective teams on fault resolution. All work to be completed by agreed Aerzen IT standards and good data management practice. Further and continuous training and development will take place in Germany amongst other places as required and agreed. Supervisory responsibilities. None required. Qualifications To perform this job successfully, the individual must be able to perform all of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Education Ideally a Certification in MS Dynamics Business Central. (A proven track record in a related industry may be a suitable alternative to a formal qualification). Experience The employee should be suitably experienced in training delivery with working experience of process and systems data management. A high level working knowledge of ERP (Navision Business Central) is required. Experience on general helpdesk is beneficial. Language skills Good command of the English language, both written and spoken. All work will be completed solely in English. Understanding of German/ Other European language is useful but not essential. Mathematical skills Good understanding of data and database programmes. Reasoning ability The ability to apply analytical skills and data flows sets for training delivery and systems implementation. Health and Safety Skills An understanding of safe working practises for office environments with good understanding of Security and IT safety protocols. General Ideally, the candidate should have the ability to deal with all types and levels of customers across the organisation and accommodate regional requirements. Work Environment Required to maintain a work environment that is conducive to the continued profitable sales of Aerzen products in the marketplace. Required outcomes To achieve the desired result regards service availability and access for IT systems in order to develop and maintain Aerzen's reputation in the marketplace. xcskxlj Location Based primarily as a hybrid remote/Getafe Office with travel to offices across the EU West region, Germany, and other Aerzen locations as required.

KRKA FARMACÉUTICA, S.L., a member of multinational pharmaceutical company Krka, present in over 70 countries and leader in the production and distribution of medicines, is looking for IT Associate. Major tasks and duties: Cooperating with the central IT team of the Krka Group in development, implementation and maintenance of IT systems and infrastructure (CRM, ERP, Document Management Center) Participating and leading local development of IT systems and other technical projects Train end-users on HW functionalities, SW applications and IT security Act as local help desk, providing technical support for IT systems to users and report incidents/requests to central service desk Cooperating in procurement of IT equipment (hardware, network, mobile, system applications) Setting up and updating local IT procedures according to the Krka Group policies and standards Technical support in the preparation of operational reports We expect application from candidates who have: High energy and drive to make a difference Some years of work experience in similar positions Proficient in MS Office applications and good understanding of CRM / ERP (Dynamics 365 Business Central) systems Very good English and good communication skills If you would like to join our team please attach your English CV when applying for the position.

KRKA FARMACÉUTICA, S.L., a member of multinational pharmaceutical company Krka, present in over 70 countries and leader in the production and distribution of medicines, is looking for IT Associate. Major tasks and duties: Cooperating with the central IT team of the Krka Group in development, implementation and maintenance of IT systems and infrastructure (CRM, ERP, Document Management Center) Participating and leading local development of IT systems and other technical projects Train end-users on HW functionalities, SW applications and IT security Act as local help desk, providing technical support for IT systems to users and report incidents/requests to central service desk Cooperating in procurement of IT equipment (hardware, network, mobile, system applications) Setting up and updating local IT procedures according to the Krka Group policies and standards Technical support in the preparation of operational reports We expect application from candidates who have: High energy and drive to make a difference Some years of work experience in similar positions Proficient in MS Office applications and good understanding of CRM / ERP (Dynamics 365 Business Central) systems Very good English and good communication skills If you would like to join our team please attach your English CV when applying for the position.

Be Part of our Hostel in Granada! We're thrilled to announce an exciting opportunity for a Front Desk Manager to join our dynamic hostel team in Granada. As a part of the dynamic Spanish hostel chain, we believe in offering more than just a place to sleep — we create gateways to authentic cultural experiences. Now, we're looking for a dedicated Front Desk Manager to help us continue offering outstanding service to our diverse community of guests. As Front Desk Manager you will lead the reception team and support the General Manager in the day-to-day operations. Deliver exceptional customer service and ensure swift resolution of guest issues. Oversee daily cash transactions and maintain accurate account balances. Recruit, train, and mentor front desk staff to ensure consistent high-quality service. Manage scheduling, shifts, and vacation planning while fostering a positive team culture. Manage online guest reviews (TripAdvisor, Booking, Google, etc.) to uphold brand reputation. Coordinate with housekeeping and maintenance to guarantee room readiness and cleanliness. Proficiency in computer software (Microsoft Office, email, etc.). To excel in this role, you should possess: Prior experience in customer service for hospitality. Proficiency in spoken and written English; By joining us, you become a valued member of a dynamic team that values creativity, teamwork, and delivering exceptional service.

KRKA FARMACÉUTICA, S.L., a member of multinational pharmaceutical company Krka, present in over 70 countries and leader in the production and distribution of medicines, is looking for IT Associate. Major tasks and duties: Cooperating with the central IT team of the Krka Group in development, implementation and maintenance of IT systems and infrastructure (CRM, ERP, Document Management Center) Participating and leading local development of IT systems and other technical projects Train end-users on HW functionalities, SW applications and IT security Act as local help desk, providing technical support for IT systems to users and report incidents/requests to central service desk Cooperating in procurement of IT equipment (hardware, network, mobile, system applications) Setting up and updating local IT procedures according to the Krka Group policies and standards Technical support in the preparation of operational reports We expect application from candidates who have: High energy and drive to make a difference Some years of work experience in similar positions Proficient in MS Office applications and good understanding of CRM / ERP (Dynamics 365 Business Central) systems Very good English and good communication skills If you would like to join our team please attach your English CV when applying for the position.

Responsibilities: Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business) Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets Actively manage sales pipeline with a focus on moving all prospects through the sales funnel Document all relevant prospect and customer interactions on CRM (Salesforce) Transition qualified leads from pipeline to onboarding team to finalize the transaction Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: Salary Bulgaria: Euro gross a month + performance bonus euro gross (quaterly) Salary Greece: 1150 Euro gross a month + project bonus 150 Euro a month + performance bonus 1000 Euro gross (quaterly) Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: Knowledge of English and Italian at min. C1 level (speaking and writing) Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector Ability to think creatively and react quickly to tailor messaging to different conversations Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset Strong time-management skills and the ability to work independently Salesforce experience/ prior exposure to a CRM tool Previous experience within sales (working on warm leads, cold outreaches, research)

Descripción del Puesto Posición: Sales Assistant - Contrato de duración determinadaDepartamento: Administración de VentasReporta a: Director GeneralFamilia del puesto: Administración de VentasNivel del puesto: Contribuidor Individual Desplácese hacia abajo para obtener una visión general completa de lo que requerirá este trabajo. ¿Es usted el candidato adecuado para esta oportunidad? Evernex está especializada en el mantenimiento de infraestructuras IT a nivel mundial, ofreciendo una gama completa de servicios que incluyen mantenimiento, Spare as a Service – SPaaSTM, así como servicios adicionales como valorización de activos IT, eliminación segura de datos, desmontaje y traslado de centros de datos, reparación de librerías, alquiler de hardware IT y soluciones financieras.Evernex proporciona servicios 24 horas al día, 7 días a la semana, en todas las ubicaciones de sus clientes en todo el mundo, garantizando la continuidad del negocio y la calidad operativa, manteniendo al mismo tiempo su compromiso con la protección del medio ambiente y el desarrollo sostenible. Evernex presta tres cuartas partes de sus servicios a nivel internacional y cubre más de 160 países. Nuestra empresa en crecimiento en el sur de Europa ofrece una nueva oportunidad para una persona que disfrute de un entorno dinámico y estimulante. Como Sales Assistant, trabajarás directamente con el Director General y serás una parte fundamental del equipo de ventas.Por sustitución temporal, t endrás la oportunidad de colaborar con múltiples regiones para gestionar y entregar contratos de venta. Garantizar que todas las oportunidades, nuevas y existentes, sean seguidas y completadas a tiempo.Trabajar en estrecha colaboración con el help desk, el equipo de preventa y delivery. Tu función es asegurar el proceso administrativo de la actividad comercial (piezas IT, contratos de mantenimiento y eliminación IT).Seguir el proceso de administración de contratos y actividades de ventas.Recopilar información del equipo de ventas e involucrar al equipo de preventa.Enviar ofertas comerciales a los clientes mediante Salesforce o al equipo de ventas.Proporcionar toda la documentación necesaria al equipo de ventas (PO, SFP, soporte en llamadas).Gestionar y proporcionar reportes mensuales de ventas (Salesforce).Asistir al equipo de ventas en la gestión del pipeline.Realizar seguimiento con los clientes. Licenciatura en IT, Administración de Empresas o equivalente. EXPERIENCIA, CONOCIMIENTOS Y HABILIDADES Fluidez en italiano; el español y/o inglés son una ventaja.~ Dominio de herramientas de productividad empresarial y presentaciones web.~ Conocimientos avanzados de MS Office (por ejemplo: Excel, función VLOOKUP).~ Experiencia con Salesforce u otro CRM similar es altamente valorada. Capacidad de aprendizaje rápido y aplicación de conocimientos, así como trabajo en equipo. xcskxlj Capacidad para construir relaciones con clientes y proveedores.

Técnico/a de Soporte IT – Entorno de Laboratorio Clínico ¿Te apasiona la tecnología y el soporte a usuarios? Buscamos un/a Técnico/a de Soporte IT con ganas de crecer en un entorno dinámico y con impacto real en el sector sanitario.San Sebastián de los Reyes (Madrid) | Desplazamientos p

Hoy más que nunca queremos transmitir que somos una empresa que está con nuestros profesionales y que sabemos que la estabilidad es algo que es más importante que nunca, por ello ofrecemos desde el primer día un contrato indefinido, acompañado de un paquete de retribución flexible y la posibil

Experiencia previa en soporte técnico o help desk.

KRKA FARMACÉUTICA, S. L., a member of multinational pharmaceutical company Krka, present in over 70 countries and leader in the production and distribution of medicines, is looking for IT Associate. Major tasks and duties: Cooperating with the central IT team of the Krka Group in development, implementation and maintenance of IT systems and infrastructure (CRM, ERP, Document Management Center) Participating and leading local development of IT systems and other technical projects Train end-users on HW functionalities, SW applications and IT security Act as local help desk, providing technical support for IT systems to users and report incidents/requests to central service desk Cooperating in procurement of IT equipment (hardware, network, mobile, system applications) Setting up and updating local IT procedures according to the Krka Group policies and standards Technical support in the preparation of operational reports We expect application from candidates who have: High energy and drive to make a difference Some years of work experience in similar positions Proficient in MS Office applications and good understanding of CRM / ERP (Dynamics 365 Business Central) systems Very good English and good communication skills If you would like to join our team please attach your English CV when applying for the position.

ERP Business Central Specialist IT Centre – EMEA West Summary Based from Getafe, Madrid with some home working Supporting IT EMEA West helpdesk in first line enquiries for day-to-day Business Central operations for the EMEA-West entities and ensures that the system runs optimally by communicating and resolving technical issues directly and/or with the Sales & Service Team in Aerzen, Germany. Serves as an advanced resource for Information Technology applications and procedures, in particular ERP – Business Central and other applications such as Document Management Systems (DMS), Customer Relationship Management (CRM), etc. that the Parent Company may deploy as a part of its Global Information Technology Strategy. Ensuring all SLA (Service Level Agreement) obligations are met in delivery of above services. Ensuring any incidents or service requests that cannot be fulfilled in a timely manner are escalated to appropriate team/s (see latest guidelines) Working alongside HQ staff and departments closely to ensure all business is conducted to agreed company standards and procedures. Essential duties and responsibilities. -To support the IT team in maintaining and deploying various IT Systems and use of Internal Support Desk first line activity. -To act as senior helpdesk support for the Microsoft Business Central ERP platform in resolution of queries and fixes. Deliver training to internal staff on use of integrated applications where required for helpdesk management and in line with digitalization programmes. -To support the development of tools related to the development systems against process through systems and business analysis work. -To maintain accurate and timely data entry on various information systems. -To cleanse and transfer data between different data applications while maintaining data integrity and security as outlined in the data protection policy. -To support the updating of, and producing regular data analysis and reports. -To monitor the ICT help desk and allocate requests related to data systems in a timely manner. Take ownership of maintaining accurate data systems and liaise with the respective teams on fault resolution. All work to be completed by agreed Aerzen IT standards and good data management practice. Further and continuous training and development will take place in Germany amongst other places as required and agreed. Supervisory responsibilities. None required. Qualifications To perform this job successfully, the individual must be able to perform all of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Education Ideally a Certification in MS Dynamics Business Central. (A proven track record in a related industry may be a suitable alternative to a formal qualification). Experience The employee should be suitably experienced in training delivery with working experience of process and systems data management. A high level working knowledge of ERP (Navision Business Central) is required. Experience on general helpdesk is beneficial. Language skills Good command of the English language, both written and spoken. All work will be completed solely in English. Understanding of German/ Other European language is useful but not essential. Mathematical skills Good understanding of data and database programmes. Reasoning ability The ability to apply analytical skills and data flows sets for training delivery and systems implementation. Health and Safety Skills An understanding of safe working practises for office environments with good understanding of Security and IT safety protocols. General Ideally, the candidate should have the ability to deal with all types and levels of customers across the organisation and accommodate regional requirements. Work Environment Required to maintain a work environment that is conducive to the continued profitable sales of Aerzen products in the marketplace. Required outcomes To achieve the desired result regards service availability and access for IT systems in order to develop and maintain Aerzen's reputation in the marketplace. Location Based primarily as a hybrid remote/Getafe Office with travel to offices across the EU West region, Germany, and other Aerzen locations as required.

El/La Responsable de CAU será el punto focal principal de la organización para garantizar la excelencia, continuidad y calidad del servicio de Centro de Atención al Usuario, asegurando que los usuarios internos reciban un soporte técnico eficaz. Este rol es crucial para la gestión, supervisión y coordinación del servicio prestado por un proveedor externo, así como para la correcta administración de los activos de hardware y software. ✅ Principales Responsabilidades 1. Gestión del Proveedor Externo (Tercero) y Calidad del Servicio • Supervisión y Control: Gestionar y supervisar activamente la ejecución diaria del servicio de CAU prestado por el tercero., • Cumplimiento de KPIs y SLAs: Monitorear y analizar el rendimiento del proveedor para asegurar el cumplimiento de los Acuerdos de Nivel de Servicio (SLAs) y los Indicadores Clave de Rendimiento (KPIs) contractuales (ej. tiempo de respuesta, tiempo de resolución, índice de satisfacción, etc.)., • Reuniones de Seguimiento: Liderar reuniones periódicas (semanales/mensuales) con el proveedor para revisar el rendimiento, escaladas, tendencias y planes de mejora., • Gestión de Escalas y Crisis: Actuar como el punto de escalada de segundo nivel dentro de la organización para incidencias críticas o aquellas que no se resuelven satisfactoriamente por el tercero. 2. Soporte al Usuario Interno y Gestión Operativa • Atención y Satisfacción del Usuario: Ser el garante de la experiencia del usuario interno . Gestionar las quejas, comentarios y necesidades del usuario para impulsar mejoras continuas en el servicio de soporte., • Coordinación de Flujos: Asegurar la correcta gestión, clasificación y derivación de las solicitudes (peticiones, incidencias, problemas y tareas) que entran por el CAU., • Documentación y Procesos: Velar por que los procedimientos y la documentación interna (base de conocimiento) estén actualizados y sean coherentes con la operación del tercero. 3. Gestión de Inventario y Activos (Asset Management) • Inventario: Gestionar y mantener actualizado el inventario completo de activos de TI (equipos, software, licencias, periféricos, etc.)., • Ciclo de Vida del Activo: Coordinar y supervisar los procesos de recepción, asignación, mantenimiento, sustitución y baja de los equipos informáticos., • Provisioning: Coordinar con el tercero y los usuarios la entrega y configuración inicial de nuevos equipos (onboarding). 4. Reporting y Comunicación Estratégica -Cumplimiento de SLAs y KPIs: Análisis de desviaciones y causas raíz. • Reporte Semanal/Mensual: Estado de las solicitudes, volumen, tendencias de incidencias más recurrentes y resumen de tareas completadas., • Formación: Titulación universitaria o Formación Profesional Superior en Informática, Telecomunicaciones o campo relacionado., • Experiencia: Mínimo [3-4] años de experiencia en gestión de servicios de soporte técnico, Help Desk o CAU, preferiblemente en entornos donde se gestiona un proveedor externo . -Experiencia en el uso y administración de herramientas ITSM/ticketing (ej. ServiceNow, Jira Service Management, Zendesk). -Conocimiento de sistemas operativos (Windows, macOS), redes básicas y gestión de activos (CMDB). -INTUNE, M365, Autopilot, ScreenConnect, Administración de Microsoft Windows, Linux, Azure. • Competencias Clave:, • Excelente capacidad de gestión de proveedores y negociación ., • Fuerte orientación al servicio y a la satisfacción del cliente interno ., • Habilidades de comunicación y presentación de informes ejecutivos (reporting avanzado)., • Proactividad, autonomía y capacidad de resolución de problemas complejos .

GBSB Global Business School is looking for a Reception & Facilities Support Officer to join our Barcelona campus. This role combines front-desk duties with practical, hands-on support in facilities and housekeeping coordination. It is an essential operational position that ensures our campus stays clean, organized, and welcoming every day. This is a full-time role of 35 hours per week, Monday to Friday, with a fixed schedule from 14:00 to 21:30. Contract type: Fijo-discontinuo, as the campus closes during the summer period. This role is ideal for candidates who enjoy a variety of tasks, are comfortable with hands-on work, and want to grow within an international, English-speaking academic environment. Main Responsibilities Reception and Student Support Act as the first point of contact for students, staff, and visitors. Answer phone calls, receive and distribute parcels, and maintain front-desk records. Prepare and update administrative materials: attendance sheets, class lists, Classlife registrations, and justifications. Ensure classrooms are tidy, organized, and ready before and after sessions. Facilities and Housekeeping Support Coordinate and oversee the daily work of the cleaning team to keep classrooms, offices, and common areas in excellent condition. Assist in basic maintenance tasks and report facility issues promptly. Oversee external service providers for repairs and maintenance. Maintain inventory of cleaning and facility supplies, placing orders when needed. Help prepare spaces for events, examinations, and administrative activities. Provide hands-on support when required, including tidying, organizing, laundry tasks, or light physical work. What We’re Looking For 1–2 years of experience in reception, administration, housekeeping, facilities, or similar roles. Previous experience in housekeeping or hospitality (including hotel roles) is a strong plus. Strong attention to detail, reliability, and a hands-on attitude. Excellent communication skills and a friendly, service-oriented approach. High level of spoken and written English and Spanish is required. Solid IT skills (Microsoft Office; familiarity with LMS/VLE platforms is a plus). Ability to work independently and as part of a team.

Teleconsult A leading teleradiology provider across Europe and the UK, supporting a global network of 350+ subspecialized radiologists. The company focuses on delivering accurate, timely radiology reporting through advanced technology to improve patient care and help healthcare providers manage increasing imaging demand. With an international presence across multiple locations, it offers 24/7 remote reporting services for hospitals and clinics, enabling efficient handling of both routine and urgent diagnostic imaging. Job Overview The Desktop Support Technician is responsible for the physical lifecycle of Teleconsult’s workstation estate and related peripherals: provisioning new devices, onsite and remote repairs, logistics and handling of hardware shipments/returns, and secure decommissioning/ refurbishment. The role owns day-to-day asset lifecycle activities and inventory accuracy, keeps the hardware storage room organized and tidy, supports office hot-desks and video conferencing (VC) hardware, and works closely with the 1st Line IT Support Engineer, senior team members and external vendors to ensure dependable availability of user devices for both clinical and office users. Key Responsibilities Device provisioning: Deploy desktops, laptops and accessories; using Autopilot and Intune; verify endpoint security posture and baseline configuration before handover. Hardware maintenance & repairs: Diagnose hardware faults remotely and perform physical repairs or component replacements onsite (screens, batteries, storage, memory); manage the RMA process for remote users' hardware. Logistics & handling: Coordinate packaging, labelling (asset tags), shipment and returns; liaise with couriers and third-party logistics; maintain clean and secure stock areas. Ensure specialized handling and secure packaging for high-value clinical equipment, such as diagnostic radiology monitors. Asset lifecycle management: Maintain and update the corporate asset register (issue/return records, warranty, EOL, location and ownership); prepare devices for refurbishment and ensure secure data wiping and documented disposition for decommissioned assets. Refurbish & secure disposal: Test and refurbish returned devices where appropriate; perform certified secure data erasure to company policy prior to redeployment or disposal. Meeting room & AV/VC equipment: Maintain and test meeting-room hardware, VC endpoints and peripherals; perform regular checks and ad-hoc fixes for critical collaboration equipment. Support desk moves & projects: Assist with desk moves, office re-allocations and mass-deployment projects; coordinate with facilities and operations teams on rack/cabling, furniture and power considerations. Documentation & asset controls: Keep accurate device records, update SOPs for handling and packaging, and contribute checklists for deployments and returns to ensure repeatable, auditable processes. Vendor & warranty management: Escalate complex hardware faults to vendors, manage RMA processes and track warranty claims. Safety & compliance: Follow company ISMS/ISO and GDPR procedures for handling hardware and protected health information (PHI) during all stages of device handling. Properly manage assets assigned to you and manage risks if you own any risk identified by the organization. Follow the policy and procedures in the Quality, Environment and Information Security Management related to your role. Actively participate in the adoption and implementation of corrective and corrective actions. Team Collaboration & Backup: Support the 1st Line IT Support Engineer during ticket surges or absences by assisting with remote and onsite first-line requests; receive reciprocal support for hardware deployments and physical tasks during peak workloads. Requirements Proven experience as a desktop / field technician, hardware engineer or similar role with responsibility for device provisioning and repairs. Proficiency in modern endpoint management (e.g., Windows Autopilot, Intune) and a solid grasp of Windows 11 administration and security baselines. Strong hardware diagnostic skills and practical experience replacing components and troubleshooting common failures. Experience with asset management processes and tools; familiarity with barcode/asset-tag workflows and maintaining an asset register. Basic networking knowledge (TCP/IP, DHCP, DNS), and experience troubleshooting connectivity issues affecting endpoints. Practical logistics experience: packaging, labelling, coordinating shipments/returns and interacting with couriers. Comfortable performing secure data wiping and following documented disposal/refurbish procedures. Experience with ticketing systems (JIRA / ITSM) and working to response/resolution SLAs. Advanced level of English required (both written and spoken); Swedish is a plus. Advantageous (but not mandatory): prior exposure to healthcare IT or support of clinical/diagnostic workstations (experience with DICOM viewers or working in clinical environments is a plus). Skills and Competencies Meticulous attention to detail and strong record-keeping discipline to maintain inventory accuracy and audit readiness. Customer-facing orientation: courteous, patient and clear communicator with non-technical users and clinicians. Practical problem-solver with a calm approach under high-demand situations (urgent device failures affecting clinical work). Organised and able to manage multiple deployments and repair jobs concurrently. Team player who can coordinate with 1st Line Support, senior IT team members and external vendors. Note This role is a guardian of our hardware integrity. You will ensure that every device, from unboxing to decommissioning, strictly adheres to Teleconsult’s ISO 27001 and GDPR data protection standards. Be the force behind reliable tech! Manage, repair, and optimize every device to keep clinical and office teams running without interruption. Step into a dynamic Desktop Support Technician role at Teleconsult where your expertise drives efficiency, security, and real impact. If this role resonates with you we would love to hear from you today. Contact our Head of Recruitment, Leticia Calva at and Mobile +44 (0) 7367 425270.

ERP Business Central Specialist IT Centre – EMEA West Summary Based from Getafe, Madrid with some home working Supporting IT EMEA West helpdesk in first line enquiries for day-to-day Business Central operations for the EMEA-West entities and ensures that the system runs optimally by communicating and resolving technical issues directly and/or with the Sales & Service Team in Aerzen, Germany. Serves as an advanced resource for Information Technology applications and procedures, in particular ERP – Business Central and other applications such as Document Management Systems (DMS), Customer Relationship Management (CRM), etc. that the Parent Company may deploy as a part of its Global Information Technology Strategy. Ensuring all SLA (Service Level Agreement) obligations are met in delivery of above services. Ensuring any incidents or service requests that cannot be fulfilled in a timely manner are escalated to appropriate team/s (see latest guidelines) Working alongside HQ staff and departments closely to ensure all business is conducted to agreed company standards and procedures. Essential duties and responsibilities. -To support the IT team in maintaining and deploying various IT Systems and use of Internal Support Desk first line activity. -To act as senior helpdesk support for the Microsoft Business Central ERP platform in resolution of queries and fixes. Deliver training to internal staff on use of integrated applications where required for helpdesk management and in line with digitalization programmes. -To support the development of tools related to the development systems against process through systems and business analysis work. -To maintain accurate and timely data entry on various information systems. -To cleanse and transfer data between different data applications while maintaining data integrity and security as outlined in the data protection policy. -To support the updating of, and producing regular data analysis and reports. -To monitor the ICT help desk and allocate requests related to data systems in a timely manner. Take ownership of maintaining accurate data systems and liaise with the respective teams on fault resolution. All work to be completed by agreed Aerzen IT standards and good data management practice. Further and continuous training and development will take place in Germany amongst other places as required and agreed. Supervisory responsibilities. None required. Qualifications To perform this job successfully, the individual must be able to perform all of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Education Ideally a Certification in MS Dynamics Business Central. (A proven track record in a related industry may be a suitable alternative to a formal qualification). Experience The employee should be suitably experienced in training delivery with working experience of process and systems data management. A high level working knowledge of ERP (Navision Business Central) is required. Experience on general helpdesk is beneficial. Language skills Good command of the English language, both written and spoken. All work will be completed solely in English. Understanding of German/ Other European language is useful but not essential. Mathematical skills Good understanding of data and database programmes. Reasoning ability The ability to apply analytical skills and data flows sets for training delivery and systems implementation. Health and Safety Skills An understanding of safe working practises for office environments with good understanding of Security and IT safety protocols. General Ideally, the candidate should have the ability to deal with all types and levels of customers across the organisation and accommodate regional requirements. Work Environment Required to maintain a work environment that is conducive to the continued profitable sales of Aerzen products in the marketplace. Required outcomes To achieve the desired result regards service availability and access for IT systems in order to develop and maintain Aerzen's reputation in the marketplace. Location Based primarily as a hybrid remote/Getafe Office with travel to offices across the EU West region, Germany, and other Aerzen locations as required.

ERP Business Central Specialist IT Centre – EMEA West Summary Based from Getafe, Madrid with some home working Supporting IT EMEA West helpdesk in first line enquiries for day-to-day Business Central operations for the EMEA-West entities and ensures that the system runs optimally by communicating and resolving technical issues directly and/or with the Sales & Service Team in Aerzen, Germany. Serves as an advanced resource for Information Technology applications and procedures, in particular ERP – Business Central and other applications such as Document Management Systems (DMS), Customer Relationship Management (CRM), etc. that the Parent Company may deploy as a part of its Global Information Technology Strategy. Ensuring all SLA (Service Level Agreement) obligations are met in delivery of above services. Ensuring any incidents or service requests that cannot be fulfilled in a timely manner are escalated to appropriate team/s (see latest guidelines) Working alongside HQ staff and departments closely to ensure all business is conducted to agreed company standards and procedures. Essential duties and responsibilities. -To support the IT team in maintaining and deploying various IT Systems and use of Internal Support Desk first line activity. -To act as senior helpdesk support for the Microsoft Business Central ERP platform in resolution of queries and fixes. Deliver training to internal staff on use of integrated applications where required for helpdesk management and in line with digitalization programmes. -To support the development of tools related to the development systems against process through systems and business analysis work. -To maintain accurate and timely data entry on various information systems. -To cleanse and transfer data between different data applications while maintaining data integrity and security as outlined in the data protection policy. -To support the updating of, and producing regular data analysis and reports. -To monitor the ICT help desk and allocate requests related to data systems in a timely manner. Take ownership of maintaining accurate data systems and liaise with the respective teams on fault resolution. All work to be completed by agreed Aerzen IT standards and good data management practice. Further and continuous training and development will take place in Germany amongst other places as required and agreed. Supervisory responsibilities. None required. Qualifications To perform this job successfully, the individual must be able to perform all of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Education Ideally a Certification in MS Dynamics Business Central. (A proven track record in a related industry may be a suitable alternative to a formal qualification). Experience The employee should be suitably experienced in training delivery with working experience of process and systems data management. A high level working knowledge of ERP (Navision Business Central) is required. Experience on general helpdesk is beneficial. Language skills Good command of the English language, both written and spoken. All work will be completed solely in English. Understanding of German/ Other European language is useful but not essential. Mathematical skills Good understanding of data and database programmes. Reasoning ability The ability to apply analytical skills and data flows sets for training delivery and systems implementation. Health and Safety Skills An understanding of safe working practises for office environments with good understanding of Security and IT safety protocols. General Ideally, the candidate should have the ability to deal with all types and levels of customers across the organisation and accommodate regional requirements. Work Environment Required to maintain a work environment that is conducive to the continued profitable sales of Aerzen products in the marketplace. Required outcomes To achieve the desired result regards service availability and access for IT systems in order to develop and maintain Aerzen's reputation in the marketplace. Location Based primarily as a hybrid remote/Getafe Office with travel to offices across the EU West region, Germany, and other Aerzen locations as required.

ERP Business Central Specialist IT Centre – EMEA West Summary Based from Getafe, Madrid with some home working Supporting IT EMEA West helpdesk in first line enquiries for day-to-day Business Central operations for the EMEA-West entities and ensures that the system runs optimally by communicating and resolving technical issues directly and/or with the Sales & Service Team in Aerzen, Germany. Serves as an advanced resource for Information Technology applications and procedures, in particular ERP – Business Central and other applications such as Document Management Systems (DMS), Customer Relationship Management (CRM), etc. that the Parent Company may deploy as a part of its Global Information Technology Strategy. Ensuring all SLA (Service Level Agreement) obligations are met in delivery of above services. Ensuring any incidents or service requests that cannot be fulfilled in a timely manner are escalated to appropriate team/s (see latest guidelines) Working alongside HQ staff and departments closely to ensure all business is conducted to agreed company standards and procedures. Essential duties and responsibilities. -To support the IT team in maintaining and deploying various IT Systems and use of Internal Support Desk first line activity. -To act as senior helpdesk support for the Microsoft Business Central ERP platform in resolution of queries and fixes. Deliver training to internal staff on use of integrated applications where required for helpdesk management and in line with digitalization programmes. -To support the development of tools related to the development systems against process through systems and business analysis work. -To maintain accurate and timely data entry on various information systems. -To cleanse and transfer data between different data applications while maintaining data integrity and security as outlined in the data protection policy. -To support the updating of, and producing regular data analysis and reports. -To monitor the ICT help desk and allocate requests related to data systems in a timely manner. Take ownership of maintaining accurate data systems and liaise with the respective teams on fault resolution. All work to be completed by agreed Aerzen IT standards and good data management practice. Further and continuous training and development will take place in Germany amongst other places as required and agreed. Supervisory responsibilities. None required. Qualifications To perform this job successfully, the individual must be able to perform all of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Education Ideally a Certification in MS Dynamics Business Central. (A proven track record in a related industry may be a suitable alternative to a formal qualification). Experience The employee should be suitably experienced in training delivery with working experience of process and systems data management. A high level working knowledge of ERP (Navision Business Central) is required. Experience on general helpdesk is beneficial. Language skills Good command of the English language, both written and spoken. All work will be completed solely in English. Understanding of German/ Other European language is useful but not essential. Mathematical skills Good understanding of data and database programmes. Reasoning ability The ability to apply analytical skills and data flows sets for training delivery and systems implementation. Health and Safety Skills An understanding of safe working practises for office environments with good understanding of Security and IT safety protocols. General Ideally, the candidate should have the ability to deal with all types and levels of customers across the organisation and accommodate regional requirements. Work Environment Required to maintain a work environment that is conducive to the continued profitable sales of Aerzen products in the marketplace. Required outcomes To achieve the desired result regards service availability and access for IT systems in order to develop and maintain Aerzen's reputation in the marketplace. Location Based primarily as a hybrid remote/Getafe Office with travel to offices across the EU West region, Germany, and other Aerzen locations as required.

ERP Business Central Specialist IT Centre – EMEA West Summary Based from Getafe, Madrid with some home working Supporting IT EMEA West helpdesk in first line enquiries for day-to-day Business Central operations for the EMEA-West entities and ensures that the system runs optimally by communicating and resolving technical issues directly and/or with the Sales & Service Team in Aerzen, Germany. Serves as an advanced resource for Information Technology applications and procedures, in particular ERP – Business Central and other applications such as Document Management Systems (DMS), Customer Relationship Management (CRM), etc. that the Parent Company may deploy as a part of its Global Information Technology Strategy. Ensuring all SLA (Service Level Agreement) obligations are met in delivery of above services. Ensuring any incidents or service requests that cannot be fulfilled in a timely manner are escalated to appropriate team/s (see latest guidelines) Working alongside HQ staff and departments closely to ensure all business is conducted to agreed company standards and procedures. Essential duties and responsibilities. -To support the IT team in maintaining and deploying various IT Systems and use of Internal Support Desk first line activity. -To act as senior helpdesk support for the Microsoft Business Central ERP platform in resolution of queries and fixes. Deliver training to internal staff on use of integrated applications where required for helpdesk management and in line with digitalization programmes. -To support the development of tools related to the development systems against process through systems and business analysis work. -To maintain accurate and timely data entry on various information systems. -To cleanse and transfer data between different data applications while maintaining data integrity and security as outlined in the data protection policy. -To support the updating of, and producing regular data analysis and reports. -To monitor the ICT help desk and allocate requests related to data systems in a timely manner. Take ownership of maintaining accurate data systems and liaise with the respective teams on fault resolution. All work to be completed by agreed Aerzen IT standards and good data management practice. Further and continuous training and development will take place in Germany amongst other places as required and agreed. Supervisory responsibilities. None required. Qualifications To perform this job successfully, the individual must be able to perform all of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Education Ideally a Certification in MS Dynamics Business Central. (A proven track record in a related industry may be a suitable alternative to a formal qualification). Experience The employee should be suitably experienced in training delivery with working experience of process and systems data management. A high level working knowledge of ERP (Navision Business Central) is required. Experience on general helpdesk is beneficial. Language skills Good command of the English language, both written and spoken. All work will be completed solely in English. Understanding of German/ Other European language is useful but not essential. Mathematical skills Good understanding of data and database programmes. Reasoning ability The ability to apply analytical skills and data flows sets for training delivery and systems implementation. Health and Safety Skills An understanding of safe working practises for office environments with good understanding of Security and IT safety protocols. General Ideally, the candidate should have the ability to deal with all types and levels of customers across the organisation and accommodate regional requirements. Work Environment Required to maintain a work environment that is conducive to the continued profitable sales of Aerzen products in the marketplace. Required outcomes To achieve the desired result regards service availability and access for IT systems in order to develop and maintain Aerzen's reputation in the marketplace. Location Based primarily as a hybrid remote/Getafe Office with travel to offices across the EU West region, Germany, and other Aerzen locations as required.

Multilingual Service Support Engineer – Madrid, Spain Our client is looking for a Service Support Engineer to join their team in Madrid. This role is focused on providing remote technical support for complex systems, assisting both customers and internal teams, and ensuring a high level of service across the EMEAI region. The ideal candidate will combine strong problem-solving skills with a service-oriented mindset. You’ll be working in an international environment, supporting installations, troubleshooting hardware and software issues, and helping to improve overall customer experience. Key responsibilities include: • Delivering remote support via phone, email, and chat to customers, distributors, and colleagues, • Troubleshooting issues related to Central Control systems, software, and network connectivity, • Managing service-related tasks such as database migrations, remote diagnostics, and system optimisation, • Preparing and delivering technical training sessions, both online and in-person, • Contributing to service process improvements and efficiency initiatives, • Supporting timely service plan renewals and other value-added service offerings Required profile: • Degree in Engineering, Agronomy, IT or a related field, • At least 3 years of experience in technical support or help desk environments, • Strong technical understanding of wireless/mobile networks and remote support tools, • Clear, confident communicator with a structured and analytical approach, • Able to work independently and in collaboration with international teams, • Willing to travel up to 10% Languages: • Fluency in English, • In addition, either: German or Italian Location: Madrid, Spain Apply directly on LinkedIn or send your application to:

Who we're looking for We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision. As a Service Desk Analyst you'll be supporting the delivery of exceptional IT support services within the corporate covering Incident Management, User support and System Maintenance. This will help us excel at ensuring seamless operations and enhancing user satisfaction to stay ahead of the game. What you'll be doing As part of your role, your responsibilities will include: Providing first-line and 2nd line IT Support Responding to and resolving user issues via phone, email and chat Logging incidents and service requests in the service management tool Managing incident and request lifecycle Prioritizing and categorizing incidents based on impact and urgency Escalating complex issues to higher-level support teams as needed Maintaining IT systems and infrastructure Performing routine system checks and maintenance of tasks Assisting with software installations and updates Ensuring compliance with IT policies and procedures Adhering to ITIL best practices for incident and problem management Documenting solutions and creating knowledge base articles Providing excellent customer service Communicating effectively with users to understand their needs Following up with users to ensure satisfaction with the resolution This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Strong verbal and written communication skills in both English and Spanish, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Proficiency in IT support and troubleshooting including hardware and software issues Foundational understanding of networks / networking Experience with Microsoft In Tune Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Excellent communication skills for effective user support and incident resolution Ability to manage and prioritize multiple tasks in a fast-paced environment Familiarity with tools like Jira, Microsoft 365 and Microsoft Azure AD Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation

Be Part of our Hostel in Granada! We're thrilled to announce an exciting opportunity for a Front Desk Manager to join our dynamic hostel team in Granada. As a part of the dynamic Spanish hostel chain, we believe in offering more than just a place to sleep — we create gateways to authentic cultural experiences. Now, we're looking for a dedicated Front Desk Manager to help us continue offering outstanding service to our diverse community of guests. As Front Desk Manager you will lead the reception team and support the General Manager in the day-to-day operations. Deliver exceptional customer service and ensure swift resolution of guest issues. Oversee daily cash transactions and maintain accurate account balances. Recruit, train, and mentor front desk staff to ensure consistent high-quality service. Manage scheduling, shifts, and vacation planning while fostering a positive team culture. Manage online guest reviews (TripAdvisor, Booking, Google, etc.) to uphold brand reputation. Coordinate with housekeeping and maintenance to guarantee room readiness and cleanliness. Proficiency in computer software (Microsoft Office, email, etc.). To excel in this role, you should possess: Prior experience in customer service for hospitality. Proficiency in spoken and written English; By joining us, you become a valued member of a dynamic team that values creativity, teamwork, and delivering exceptional service.

Be Part of our Hostel in Granada! We're thrilled to announce an exciting opportunity for a Front Desk Manager to join our dynamic hostel team in Granada. As a part of the dynamic Spanish hostel chain, we believe in offering more than just a place to sleep — we create gateways to authentic cultural experiences. Now, we're looking for a dedicated Front Desk Manager to help us continue offering outstanding service to our diverse community of guests. As Front Desk Manager you will lead the reception team and support the General Manager in the day-to-day operations. Deliver exceptional customer service and ensure swift resolution of guest issues. Oversee daily cash transactions and maintain accurate account balances. Recruit, train, and mentor front desk staff to ensure consistent high-quality service. Manage scheduling, shifts, and vacation planning while fostering a positive team culture. Manage online guest reviews (TripAdvisor, Booking, Google, etc.) to uphold brand reputation. Coordinate with housekeeping and maintenance to guarantee room readiness and cleanliness. Proficiency in computer software (Microsoft Office, email, etc.). To excel in this role, you should possess: Prior experience in customer service for hospitality. Proficiency in spoken and written English; By joining us, you become a valued member of a dynamic team that values creativity, teamwork, and delivering exceptional service.

KRKA FARMACÉUTICA, S.L., a member of multinational pharmaceutical company Krka, present in over 70 countries and leader in the production and distribution of medicines, is looking for IT Associate. Major tasks and duties: Cooperating with the central IT team of the Krka Group in development, implementation and maintenance of IT systems and infrastructure (CRM, ERP, Document Management Center) Participating and leading local development of IT systems and other technical projects Train end-users on HW functionalities, SW applications and IT security Act as local help desk, providing technical support for IT systems to users and report incidents/requests to central service desk Cooperating in procurement of IT equipment (hardware, network, mobile, system applications) Setting up and updating local IT procedures according to the Krka Group policies and standards Technical support in the preparation of operational reports We expect application from candidates who have: High energy and drive to make a difference Some years of work experience in similar positions Proficient in MS Office applications and good understanding of CRM / ERP (Dynamics 365 Business Central) systems Very good English and good communication skills If you would like to join our team please attach your English CV when applying for the position.

Are you a Deskside Support Technician in Barcelona seeking a new interesting challenge? If your answer is yes, it's your lucky day so keep reading, it can be just what you're looking for! WHAT WILL YOU DO? We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks: Provide desk-side and walk-up support for end users, including VIP users Troubleshoot and resolve hardware, software, and peripheral issues Receive and work on tickets escalated from the Service Desk via ITSM tools Perform root cause analysis and hands-on troubleshooting for incidents Fulfil service requests such as device setup, software installation, and configuration Escalate unresolved issues to L3 or specialized teams with complete diagnostics Prepare and provision devices for new joiners, and support user exits (device collection, data handling, access revocation) Create and update technical documentation and SOPs, ensuring clear ticket updates and resolutions Install, configure, and support: o Laptops, desktops, thin clients o Mobile devices and desk phones o Printers, scanners, and peripherals Support meeting rooms and collaboration tools: o Video conferencing systems o Projectors, AV equipment, conference phones WHAT TECHNOLOGIES, METHODOLOGIES OR TOOLS WILL YOU USE? Microsoft Operating Systems (Control Panel, Command Prompt, Network and Sharing Center, Internet Explorer) Microsoft Word Microsoft Excel Microsoft Power Point Microsoft Outlook ITSM tools CMDB / asset tools Service Now WHAT ARE WE LOOKING FOR? Years' experience: 2 years experience working as Deskside Support Technician English: intermediate Spanish: fluent WHERE AND WHEN? Workplace: On-site — Barcelona Work Schedule: Monday to Friday 08:00 - 17:00 WHAT CAN WE OFFER YOU? Permanent contract - We offer indefinite contracts from the first day. Pay and benefits - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance). Work from home ️ - We offer you a financial support every month for your working from home expenses. In addition, in the first month we will give you a bonus to help you to set up your workplace Opportunity knocks - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews. Learn as you grow - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally. Bring your buddy - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you'll receive a very attractive cash award. Connect globally - Work with people from all over the world. You can feel the multicultural workforce. Benefit from being a TCSer ️ – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands. And so on - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun! WHO ARE WE? Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally With a presence in 55 countries and more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2025 according to the Top Employers Institute TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies TCS Spain has been certified as a Top Employer 2025 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2025 according to Forbes Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS Responsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance WELCOME, WE ARE WAITING FOR YOU!

Here is an exciting opportunity for an Assistant Front Office Manager to join the team at the Wyndham Costa del Sol part of the IDILIQ Group. THE COMPANY IDILIQ Group, a Wyndham Hotels & Resorts partner, are pioneers of the resort-based residence concept with over 40 years’ experience. IDILIQ Group design, develop and manage residences, and sell resort-based properties in some of the most sought-after holiday destinations around the world. THE ROLE The incumbent, reporting directly to the Front Office Manager, will be overseeing the daily operations of the front desk and guest services, ensuring that high standards of service are always maintained. This role includes supervising front desk team, resolving guest concerns, managing check-ins and check-outs, and assisting with operational efficiency to enhance guest satisfaction. Other key duties and responsibilities: In conjunction with the Front Office Manager, supervise, train, and motivate front desk team to provide exceptional guest service. Monitor the performance of front desk team, ensuring adherence to the IDILIQ and brand policies, procedures, and service standards. Monitor guest satisfaction levels (OSAT) and taking appropriate corrective action to drive performance. Assist with room assignments, guest registrations, and accurate billing. Handle guest inquiries, requests, and complaints in a prompt and courteous manner. Ensure VIP guests, repeat customers, and special occasion guests receive personalized service. Monitor guest feedback through surveys, online reviews, and comment cards, ensuring guest concerns are addressed and resolved. Assist in recruiting, onboarding, and ongoing training for front desk employees. Assist in work schedules as when needed. Conduct employee one-to-one conversations and provide relevant feedback in coordination with the Front Office Manager. Support the Front Office Manager in ensuring the department operates efficiently, addressing any issues that arise during the shift. Assist in preparing work schedules and managing staff shifts to ensure proper coverage. Help manage inventory for front office supplies and guest amenities, ensuring adequate stock is available at all times. Work closely with other departments (e.g., housekeeping, reservations, maintenance) to coordinate services and ensure timely resolution of guest requests and room readiness. Communicate important guest information (e.g., special requests, complaints) with relevant departments and team members. Act as the primary point of contact in the absence of the Front Office Manager Ensure compliance with policies regarding safety, security, and procedures. Ensure that all cashiering procedures comply with accounting policies and standards namely: a) Shortages/overages b) Late charges c) Petty cash/paid outs d) Adjustments e) Posting charges f) Payment methods/processing g) Cashier reports h) Balancing receipts Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests. Promotes the Wyndham Rewards program and ensures enrollment targets are met, and that the team is trained and confident on how to drive enrollments. THE PERSON Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham Hotels & Resorts’ Count on Me! Service Culture to Be Responsive, Be Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind: Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised. Key Competencies Excellent Service delivery Team Management Strong problem-solving and decision-making abilities. Operational efficiency Coaching & Training Communication Planning & organisation Driving Result Resilience Background & Skills: Minimum 2 years’ experience as a Front Office Supervisor or Guest Service Manager within a large 4 / 5-star resort / holiday complex. A business or hospitality management qualification or a graduate degree. Experience with Opera Cloud Understanding of payments systems and procedures. Experience of handling large leisure and corporate groups from a front office perspective Four / Five star internationally branded hotel experience is an advantage Proven track record of driving quality and revenue within the front office department Fluency in Spanish and English WHY SHOULD YOU JOIN? Salary: Competitive Compensation & Benefits Development: Extensive Learning & Development opportunities Career: We will look after your career development Exposure: Join a growing company and be part of our journey Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed directly by the franchisee. You should not expect any form of employment status with Wyndham Hotels and Resorts . You will not be eligible for any compensation or benefits beyond those provider to you by the Franchisee.

ERP Business Central Specialist IT Centre – EMEA West Summary Based from Getafe, Madrid with some home working Supporting IT EMEA West helpdesk in first line enquiries for day-to-day Business Central operations for the EMEA-West entities and ensures that the system runs optimally by communicating and resolving technical issues directly and/or with the Sales & Service Team in Aerzen, Germany. Serves as an advanced resource for Information Technology applications and procedures, in particular ERP – Business Central and other applications such as Document Management Systems (DMS), Customer Relationship Management (CRM), etc. that the Parent Company may deploy as a part of its Global Information Technology Strategy. Ensuring all SLA (Service Level Agreement) obligations are met in delivery of above services. Ensuring any incidents or service requests that cannot be fulfilled in a timely manner are escalated to appropriate team/s (see latest guidelines) Working alongside HQ staff and departments closely to ensure all business is conducted to agreed company standards and procedures. Essential duties and responsibilities. -To support the IT team in maintaining and deploying various IT Systems and use of Internal Support Desk first line activity. -To act as senior helpdesk support for the Microsoft Business Central ERP platform in resolution of queries and fixes. Deliver training to internal staff on use of integrated applications where required for helpdesk management and in line with digitalization programmes. -To support the development of tools related to the development systems against process through systems and business analysis work. -To maintain accurate and timely data entry on various information systems. -To cleanse and transfer data between different data applications while maintaining data integrity and security as outlined in the data protection policy. -To support the updating of, and producing regular data analysis and reports. -To monitor the ICT help desk and allocate requests related to data systems in a timely manner. Take ownership of maintaining accurate data systems and liaise with the respective teams on fault resolution. All work to be completed by agreed Aerzen IT standards and good data management practice. Further and continuous training and development will take place in Germany amongst other places as required and agreed. Supervisory responsibilities. None required. Qualifications To perform this job successfully, the individual must be able to perform all of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Education Ideally a Certification in MS Dynamics Business Central. (A proven track record in a related industry may be a suitable alternative to a formal qualification). Experience The employee should be suitably experienced in training delivery with working experience of process and systems data management. A high level working knowledge of ERP (Navision Business Central) is required. Experience on general helpdesk is beneficial. Language skills Good command of the English language, both written and spoken. All work will be completed solely in English. Understanding of German/ Other European language is useful but not essential. Mathematical skills Good understanding of data and database programmes. Reasoning ability The ability to apply analytical skills and data flows sets for training delivery and systems implementation. Health and Safety Skills An understanding of safe working practises for office environments with good understanding of Security and IT safety protocols. General Ideally, the candidate should have the ability to deal with all types and levels of customers across the organisation and accommodate regional requirements. Work Environment Required to maintain a work environment that is conducive to the continued profitable sales of Aerzen products in the marketplace. Required outcomes To achieve the desired result regards service availability and access for IT systems in order to develop and maintain Aerzen's reputation in the marketplace. Location Based primarily as a hybrid remote/Getafe Office with travel to offices across the EU West region, Germany, and other Aerzen locations as required.

Buscamos incorporar un/a Coordinador de equipo de soporte al puesto para uno de nuestros proyectos que da soporte en el uso de servicios y plataformas digitales. Se trata de un perfil orientado a gestionar y supervisar el equipo que da soporte técnico a los usuarios finales dentro del cliente. Funciones principales: La persona seleccionada realizará tareas de coordinación y gestión de equipos en Almería, entre las que se incluyen: • Coordinar el trabajo diario del equipo de soporte (Help Desk / Service Desk). - Asignar incidencias y solicitudes según prioridad y carga de trabajo. - Supervisar la resolución de tickets y asegurar el cumplimiento de SLA. - Actuar como punto de escalado para incidencias críticas o complejas. - Monitorizar herramientas de gestión de incidencias (como ServiceNow o Jira Service Management). - Generar informes de rendimiento (KPIs, tiempos de resolución, satisfacción del usuario). - Coordinar con otros equipos técnicos (sistemas, redes, seguridad). - Proponer mejoras en procesos y automatización Requisitos: • Diplomado/a universitario o Ingeniero/a Técnico Graduado/a en Ingeniería - Certificación ITIL Foundation V3 o superior. - Microsoft 365 Certified Fundamentals - Debe contar con experiencia acreditada en proyectos similares al menos 3 años. - Microsoft Certified: Azure Fundamentals - Debe acreditar experiencia en: Sistemas operativos Redhat y Windows Se valorará positivamente: • Experiencia previa en soporte técnico o atención a usuarios (CAU / Helpdesk). - Liderazgo y gestión de personas. - Comunicación clara con usuarios y equipos técnicos. - Directorio activo y gestión de usuarios. - Buen conocimiento de metodologías como ITIL. Condiciones del puesto: • Horario de 8:00h a 17:00h - Trabajo en entorno estructurado, con procedimientos definidos y apoyo de equipos de nivel superior. - Formación inicial en los servicios y herramientas del proyecto. - Ubicación: presencial Almería En nuestro equipo, valoramos el aprendizaje constante, ofrecemos un entorno donde puedes desarrollar tus habilidades en un campo en constante evolución. Al unirte a nosotros, tendrás la oportunidad de: • Formarte y crecer profesionalmente con nuestro apoyo para mantenerse al tanto de las últimas metodologías y soluciones. - Contrato indefinido. - Seguro de vida y accidentes.

Senior FullStack Developer (Python/React) Location: Remote from Spain (Spanish employment contract) Our client is a fast-growing startup from Israel that is on a mission to change the deskless work experience. They created a management platform that allows to easily manage all operations, from scheduling to payroll. Product includes various features: scheduling and time tracking, task management, communication management, chat, knowledge base, help desk, HR & people management, recognition & rewards, documentation, training etc. We are looking for an experienced Senior Product Fullstack Developer, to further develop the management platform. You will tackle a wide array of problems from developing a UI that is responsive to the user and fun to choosing the right backend technologies to solve specific product use cases at scale. 5+ years of experience developing scalable applications using both frontend and backend technologies. ~5+ years of experience with Python . ~3+ years of experience with React , including State Management libraries like MobX, redux . ~ Extensive hands-on experience with MongoDB and MySQL at an expert level. ~ Deep expertise in message queues, especially RabbitMQ , for building scalable, message-driven systems. ~ Experience both with AWS and Azure ~ Understands the complexity of web technology, constraints, UI/UX. ~ At least B2 level of English. Lead the design, development, and maintenance of complex Python applications. Implement automation tests. Participate in code reviews to ensure code quality and maintainability. Monitor application performance and provide optimization recommendations.

Responsibilities: Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business) Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets Actively manage sales pipeline with a focus on moving all prospects through the sales funnel Document all relevant prospect and customer interactions on CRM (Salesforce) Transition qualified leads from pipeline to onboarding team to finalize the transaction Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: Salary: € gross per month + quarterly bonus gross Relocation: relocation to Sofia in Bulgaria. Remote work outside of Bulgaria is not permitted Relocation package: We provide full support with relocation to Sofia, Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: Knowledge of English and Dutch at min. C1 level (speaking and writing) Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector Ability to think creatively and react quickly to tailor messaging to different conversations Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset Strong time-management skills and the ability to work independently Salesforce experience/ prior exposure to a CRM tool Previous experience within sales (working on warm leads, cold outreaches, research)

Responsibilities: Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business) Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets Actively manage sales pipeline with a focus on moving all prospects through the sales funnel Document all relevant prospect and customer interactions on CRM (Salesforce) Transition qualified leads from pipeline to onboarding team to finalize the transaction Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary Bulgaria: 1670.39 Euro gross a month + performance bonus 1537.20 euro gross (quaterly) Salary Greece: 1150 Euro gross a month + project bonus 150 Euro a month + performance bonus 1000 Euro gross (quaterly) Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: Knowledge of English and Spanish at min. C1 level (speaking and writing) Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector Ability to think creatively and react quickly to tailor messaging to different conversations Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset Strong time-management skills and the ability to work independently Salesforce experience/ prior exposure to a CRM tool Previous experience within sales (working on warm leads, cold outreaches, research)

Responsibilities: Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business) Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets Actively manage sales pipeline with a focus on moving all prospects through the sales funnel Document all relevant prospect and customer interactions on CRM (Salesforce) Transition qualified leads from pipeline to onboarding team to finalize the transaction Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary Bulgaria: 1670.39 Euro gross a month + performance bonus 1537.20 euro gross (quaterly) Salary Greece: 1150 Euro gross a month + project bonus 150 Euro a month + performance bonus 1000 Euro gross (quaterly) Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: Knowledge of English and Spanish at min. C1 level (speaking and writing) Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector Ability to think creatively and react quickly to tailor messaging to different conversations Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset Strong time-management skills and the ability to work independently Salesforce experience/ prior exposure to a CRM tool Previous experience within sales (working on warm leads, cold outreaches, research)

Responsibilities: Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business) Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets Actively manage sales pipeline with a focus on moving all prospects through the sales funnel Document all relevant prospect and customer interactions on CRM (Salesforce) Transition qualified leads from pipeline to onboarding team to finalize the transaction Review and report daily, monthly and quarterly metrics to help achieve sales goals Additional information: Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary Bulgaria: 1670.39 Euro gross a month + performance bonus 1537.20 euro gross (quaterly) Salary Greece: 1150 Euro gross a month + project bonus 150 Euro a month + performance bonus 1000 Euro gross (quaterly) Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. Requirements: Knowledge of English and Spanish at min. C1 level (speaking and writing) Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector Ability to think creatively and react quickly to tailor messaging to different conversations Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset Strong time-management skills and the ability to work independently Salesforce experience/ prior exposure to a CRM tool Previous experience within sales (working on warm leads, cold outreaches, research)

Responsibilities: Si está considerando enviar una solicitud, asegúrese de pulsar el botón de solicitar de abajo después de leer la descripción completa. • Manage high-volume inbound and outbound sales motions across all stages of the sales funnel via phone, email, video and social media outreach for B2B (business to business), • Ability to identify key point of contacts through Sales Navigator as well as all forms of desk targets, • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel, • Document all relevant prospect and customer interactions on CRM (Salesforce), • Transition qualified leads from pipeline to onboarding team to finalize the transaction Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break Hybrid role: 3 days home office (Wed & Thu office) Training: 23.04.2026 Salary Greece: €1350.00 gross per month + quarterly bonus 1350.00 gross Salary Bulgaria: €2198.56 gross per month + quarterly bonus 1537.20 gross Relocation: relocation to Greece/Bulgaria. Remote work outside of Greece/Bulgaria is not permitted Relocation package: We provide full support with relocation to Greece/Bulgaria - including flight reimbursement, 2 weeks hotel and advanced payment. xcskxlj Requirements: • Knowledge of English and German at min. C1 level (speaking and writing), • Min. 2.5 years and up to 5 years of directly relevant customer facing experience in sales or customer service role, ideally in tech. advertising sales sector, • Ability to think creatively and react quickly to tailor messaging to different conversations, • Ambition, confidence, fearless outgoing attitude – a self-starter with a competitive growth mindset, • Strong time-management skills and the ability to work independently, • Salesforce experience/ prior exposure to a CRM tool, • Previous experience within sales (working on warm leads, cold outreaches, research)

About the role We are looking for a Quantitative Researcher with strong derivatives and equity trading desk experience to join our growing analytics function. This role has been created to strengthen domain depth within the team and to support the next phase of development of our AI-driven trading platform and proprietary trading business. You will work closely with engineers and researchers to design, evaluate, and deploy systematic trading strategies, with a particular focus on derivatives. This is a hands-on role suited to someone who has operated in institutional trading or quantitative research environments and is comfortable moving between market intuition, data, and production-grade systems. Core Responsibilities • Design, analyse, and refine systematic trading strategies, primarily focused on derivatives (options, futures) with equity market exposure, • Apply deep understanding of volatility, Greeks, term structures, and risk to strategy development, • Conduct rigorous back-testing, validation, and performance analysis across historical and simulated data, • Work closely with AI, analytics and engineering teams to:, • Translate trading ideas into systematic, testable strategies, • Improve the quality, constraints, and evaluation of AI-generated strategies, • Contribute to the evolution of strategy pipelines, including documentation, testing standards, and deployment readiness, • Provide trading-domain input to ensure strategies are robust, interpretable, and suitable for live or simulated execution, • Support the scaling of the AI strategy function by embedding best practices from institutional trading environments. Required experience • Proven experience working with derivatives (options, futures, structured products), • Prior experience on or closely aligned to an equity trading desk (buy-side or sell-side), • Strong understanding of:, • Volatility surfaces and Greeks, • Trade lifecycle and execution considerations, • Risk management and P&L attribution, • Advanced Python skills for quantitative research, analysis, and back-testing, • Experience working with large market data sets (historical and/or real-time), • Ability to translate discretionary or conceptual trading ideas into systematic strategies Working style & mindset • Comfortable operating in an early-stage, build-mode environment, • No ego, highly collaborative, and happy working closely with engineers and researchers, • Able to work with ambiguity and help shape processes rather than wait for them, • Commercially minded, understands the difference between interesting research and deployable strategies Nice to have • Experience with options volatility trading or market-making concepts, • Exposure to AI-assisted research, machine learning models, or automated strategy pipelines, • Experience working across multiple asset classes, including crypto derivatives, • Familiarity with production trading systems or execution infrastructure. Why join us • Work at the intersection of institutional trading expertise and cutting-edge AI, • Direct influence on how strategies are designed, tested, and brought into production, • Close collaboration with senior technical and product leadership, • Opportunity to help shape a core function as the platform scales

Help Desk Junior (She/He/They),.

En la actualidad estamos buscando perfiles: Help Desk Junior (She/He/They), con una experiencia mínima de 6 MESES.

Por eso, si tienes experiencia como.Quieres construir hoy el mundo de mañana?.Experiencia mínima de 2 años gestionando incidencias y peticiones en entornos corporativos, relacionadas con el mantenimiento de parques microinformáticos basados en sistemas operativos Microsoft Windows.Experiencia m�

Requisitos: Experiencia previa en soporte técnico o help desk.

Wall Street English is a global leader in English language education, with over 400 learning centers across 40 countries. Our centers provide a unique, near-immersion experience through our Blended Learning Method, helping students achieve real, measurable progress. We are currently looking for a Part-Time Service Coach (15–20 hours/week) to support our students in their learning journey and contribute to the day-to-day operations of the center. Salary: €7,100–€9,490 gross annually (based on 15–20 hours/week) About the Role This is a hands-on, student-facing role combining customer service, basic sales support, and coaching. It is ideal for someone early in their career or looking for part-time work in an international, people-focused environment. Key Responsibilities Student Support & Engagement Act as a point of contact for a group of students, supporting their progress and experience Build positive relationships and encourage consistent participation Conduct short check-ins to keep students motivated and on track Retention & Communication Follow up with students via calls and messages to encourage bookings and attendance Support re-engagement of inactive students Help maintain a high level of student satisfaction Sales & Front Desk Support Assist with inbound inquiries and walk-ins Support the sales team with basic follow-up and student communication Promote the value of the Wall Street English method Operations Help manage class bookings and scheduling Support daily center operations and maintain a welcoming environment Collaborate with the team to ensure a smooth student experience Basic Teaching Support Support onboarding sessions for new students Provide light coaching and encouragement (training provided) Requirements Legally authorized to work in the EU Fluent in Spanish and good level of English (B2 minimum) Comfortable speaking with people and making outbound calls Strong communication and interpersonal skills Organized, reliable, and proactive Basic computer skills Ideal Profile 0–3 years of experience in customer service, hospitality, sales, or similar Interest in education, languages, or working with people Positive, energetic, and team-oriented attitude Why Join Us? Flexible, part-time schedule Training and development provided International and dynamic work environment Opportunity to grow within the company Commitment to Diversity, Equity & Inclusion We foster a work environment that is inclusive as well as diverse, where we reflect our customers and students, and where our people can be themselves. We do not discriminate on the basis of gender, race, national origin, religion, age, disability, gender identity or reassignment, sexual orientation, or any other characteristics or categories protected by specific Company employment policies or applicable laws. Equal Opportunity for Candidates with Disabilities (Spain) Our company is committed to equal opportunities and especially welcomes applications from candidates in Spain with a recognized disability of 33% or more. Selected candidates may be asked to provide proof of a recognized disability (33% or higher) after the selection process. Any disability-related information provided will be treated confidentially and used solely for recruitment purposes, in accordance with data protection laws. With Wall Street English you will go further. We are Wall Street English, the premier provider of English language instruction for individuals and corporate clients around the world. Built to be the best, by the best, our highly-qualified teachers, personal coaches, immersive classes and proven method mean guaranteed results. Founded in 1972, Wall Street English is one of the leading global English language education companies. We've taught more than 3 million students in more than 40 territories around the world. Now our premium learning offer is available online, in-person or a mix of both. With Wall Street English you will go further. Take a look at what some of our employees say about working with us:

Condiciones del puesto: Horario de 8:00h a 17:00h Trabajo en entorno estructurado, con procedimientos definidos y apoyo de equipos de nivel superior. Coordinar el trabajo diario del equipo de soporte (Help Desk / Service Desk). Ubicación: presencial Jaén En nuestro equipo, valoramos el aprendizaje

¿Te apasionan las nuevas tecnologías? ¿Disfrutas ayudando a otras personas? ¿Te consideras una persona con capacidad de resolución de problemas ? Sigue leyendo… Buscamos una persona para incorporarse al equipo de IT como Técnico/a Help Desk QUÉ HARÁS Atención y soporte a usuarios Atender solicitudes e incidencias de usuarios finales por los canales establecidos (ticketing, email, teléfono, presencial). Escuchar, entender y registrar correctamente el problema reportado. Ofrecer asistencia básica y guiar al usuario en la resolución de problemas habituales. Resolución de incidencias de primer nivel Diagnosticar y resolver incidencias comunes de hardware, software y servicios IT. Solucionar problemas habituales de sistemas operativos, aplicaciones corporativas, acceso a red, impresoras, correo y herramientas de colaboración. Aplicar procedimientos y guías de soporte definidos (runbooks, KBs). Gestión de tickets Registrar, clasificar, priorizar y documentar incidencias y peticiones en la herramienta de ticketing. Hacer seguimiento de los tickets hasta su resolución o escalado. Escalar a segundo nivel (L2) aquellas incidencias que no puedan resolverse en L1, aportando un diagnóstico claro y toda la información relevante. Configuración y preparación de equipos Preparar, configurar y entregar equipos informáticos (PCs, portátiles, móviles) a usuarios. Instalación y configuración de sistemas operativos, software corporativo y perfiles de usuario. Alta, baja y modificaciones básicas de usuarios y dispositivos según procedimientos establecidos. Soporte en altas, cambios y bajas Asistir en procesos de incorporación y salida de empleados (onboarding / offboarding). Configurar accesos básicos, cuentas y permisos según las solicitudes autorizadas. Mantenimiento básico del entorno IT Realizar comprobaciones básicas del estado de equipos y servicios. Aplicar tareas sencillas de mantenimiento preventivo siguiendo instrucciones (actualizaciones, revisiones básicas). Comunicación y documentación Mantener informados a los usuarios sobre el estado de sus incidencias. Documentar soluciones recurrentes y buenas prácticas para mejorar el servicio. Colaborar con otros miembros del equipo IT para mejorar procesos y calidad del soporte. SOBRE TI Formación: Recién titulado en Grado Superior en Administración de Sistemas Informáticos en Red o similar. Valorables conocimientos en inglés. SOBRE NOSOTROS Desde su creación en 2001, Salto ofrece vanguardistas soluciones electrónicas de control de accesos sin cables ni llaves. Apostamos por la mejora continua y comprometidos con la innovación y el desarrollo de soluciones de control de accesos más flexibles y tecnológicamente avanzadas que se adapten a cualquier tipo de puerta y necesidad. Nos hemos consolidado como líder del mercado mundial en soluciones electrónicas de control de accesos desde Gipuzkoa para el mundo. SOBRE EL GRUPO Salto Wecosystem es más que un grupo de empresas y personas. Integra tres marcas principales: Salto, Gantner y Vintia . Nuestro objetivo es liderar la transformación digital del acceso y la gestión de identidades, ofreciendo soluciones innovadoras para el control de accesos y la administración de identidades. La visión de SALTO WECOSYSTEM se basa en generar un impacto real en la vida cotidiana: ya sea cuidando de las personas y del planeta a través de una mentalidad más sostenible, creando un mundo más interconectado para más personas o construyendo una plataforma de innovación que impulse el acceso para las generaciones futuras. Si quieres desarrollar tu talento en un equipo líder en innovación tecnológica, ¡te estamos esperando!

Descripción del Puesto Posición: Sales Assistant - Contrato de duración determinadaDepartamento: Administración de VentasReporta a: Director GeneralFamilia del puesto: Administración de VentasNivel del puesto: Contribuidor Individual Desplácese hacia abajo para obtener una visión general completa de lo que requerirá este trabajo. ¿Es usted el candidato adecuado para esta oportunidad? Evernex está especializada en el mantenimiento de infraestructuras IT a nivel mundial, ofreciendo una gama completa de servicios que incluyen mantenimiento, Spare as a Service – SPaaSTM, así como servicios adicionales como valorización de activos IT, eliminación segura de datos, desmontaje y traslado de centros de datos, reparación de librerías, alquiler de hardware IT y soluciones financieras.Evernex proporciona servicios 24 horas al día, 7 días a la semana, en todas las ubicaciones de sus clientes en todo el mundo, garantizando la continuidad del negocio y la calidad operativa, manteniendo al mismo tiempo su compromiso con la protección del medio ambiente y el desarrollo sostenible. Evernex presta tres cuartas partes de sus servicios a nivel internacional y cubre más de 160 países. Nuestra empresa en crecimiento en el sur de Europa ofrece una nueva oportunidad para una persona que disfrute de un entorno dinámico y estimulante. Como Sales Assistant, trabajarás directamente con el Director General y serás una parte fundamental del equipo de ventas.Por sustitución temporal, t endrás la oportunidad de colaborar con múltiples regiones para gestionar y entregar contratos de venta. Garantizar que todas las oportunidades, nuevas y existentes, sean seguidas y completadas a tiempo.Trabajar en estrecha colaboración con el help desk, el equipo de preventa y delivery. Tu función es asegurar el proceso administrativo de la actividad comercial (piezas IT, contratos de mantenimiento y eliminación IT).Seguir el proceso de administración de contratos y actividades de ventas.Recopilar información del equipo de ventas e involucrar al equipo de preventa.Enviar ofertas comerciales a los clientes mediante Salesforce o al equipo de ventas.Proporcionar toda la documentación necesaria al equipo de ventas (PO, SFP, soporte en llamadas).Gestionar y proporcionar reportes mensuales de ventas (Salesforce).Asistir al equipo de ventas en la gestión del pipeline.Realizar seguimiento con los clientes. Licenciatura en IT, Administración de Empresas o equivalente. EXPERIENCIA, CONOCIMIENTOS Y HABILIDADES Fluidez en italiano; el español y/o inglés son una ventaja.~ Dominio de herramientas de productividad empresarial y presentaciones web.~ Conocimientos avanzados de MS Office (por ejemplo: Excel, función VLOOKUP).~ Experiencia con Salesforce u otro CRM similar es altamente valorada. Capacidad de aprendizaje rápido y aplicación de conocimientos, así como trabajo en equipo. xcskxlj Capacidad para construir relaciones con clientes y proveedores.

La persona seleccionada será responsable de brindar soporte técnico de calidad a nuestros usuarios y garantizar el correcto funcionamiento de sistemas y equipos.Responsabilidades: Atender y registrar las solicitudes de soporte técnico de los usuarios.Diagnosticar y resolver problemas relacionados

Lider de Soporte de Infraestructura.

Una empresa líder en soluciones TIC en Madrid busca personal para la resolución de incidencias y atención al usuario.Inscríbase rápido, consulte la descripción completa desplazándose hacia abajo para conocer todos los requisitos de este puesto.Los candidatos deben tener CFGM/CFGS en informát

Una empresa global de servicios de TI está buscando un Help Desk Junior en Madrid.