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Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at Duties (include but are not limited to) 1. Customer Service & Ticket Ownership · Monitor SNOW tickets daily: SLA adherence, high-priority tickets, aging/inactive cases, security incidents. · Act as 1st level of escalation for tickets, including ping-pong tickets. · Review tickets with internal teams and, in specific cases, with clients (e.g., PPS model). · Ensure timely remediation of recurring issues and follow up on escalated topics. 2. ServiceNow Administration & ITIL Processes · Manage CSM functionalities: account creation, SLA configuration, external contacts, internal TSL. · Oversee approvals: ARC, ECABs, Releases, CHGs, ensuring ITIL process compliance. · Maintain dashboards, reporting, and technical SLAs for Business Objects and MSRs. 3. Reporting & Analytics · Prepare Monthly Service Reviews, Global Status Reports, ad-hoc and scheduled reports. · Monitor internal and 3rd-party KPIs to support data-driven decisions. · Maintain dashboards and reporting for hypercare, SLA compliance, and BAU operations., 2. Audits & Compliance · Support SOC1 and other audits (e.g., KPMG), including account-specific questions, interviews, and evidence collection. · Ensure proper documentation of processes and adherence to internal/external compliance requirements. 5. Maintenance Coordination · Coordinate system and database upgrades, euHReka patches, HRSPs (SAP Standalone), disaster recovery tests, and RCA follow-ups. 6. Project Support · Provide limited support during project phases (0.1 FTE), including SNOW tasks, onboarding, approvals, and integration follow-ups. · Assist onboarding, training preparation, SLA setup, customer contacts, and integration tests during project phases. · Participate in project calls as needed (e.g., SNOW upgrades, client onboarding, global integrations). 7. Communication & Stakeholder Management · Communicate system maintenance calendars, planned releases, emergency maintenance, and major incident escalations. · Coordinate service review meetings and act as global project coordinator for BAU initiatives. · Liaise with internal teams, clients, and TSI to ensure alignment and timely updates. 8. Deployment Support · Support transport management, OOPS resolution, and Workbench coordination. Competencies Initiative · Tackles problems and takes independent action. · Seeks new responsibilities, acts on opportunities, and generates new ideas. · Practices self-development, accepts feedback, and turns mistakes into learning opportunities. · Proactively identifies automation and process improvement opportunities. Interpersonal Skills · Builds strong relationships and listens actively. · Flexible, open-minded, negotiates effectively, and handles constructive criticism. · Effective global communication for collaboration with technical teams, business stakeholders, and clients. Problem Solving / Analytical Skills · Breaks down problems into smaller components and simplifies complex issues. · Understands critical details vs. unimportant facts. · Interprets data and drives insights from reporting tools, dashboards, and predictive analytics (Intelligent AMS). People Development · Provides feedback and coaching, rewards hard work and risk-taking. · Mentors others and challenges employees to develop new skills. · Encourages knowledge sharing and visibility across the team. Results Focus · Targets and achieves results, sets challenging goals, and prioritizes tasks effectively. · Overcomes obstacles, accepts accountability, and provides leadership/motivation. · Applies proactive problem-solving to improve SLA adherence and operational efficiency. Decision Making / Judgment · Makes timely and informed decisions, using consensus when possible. · Recognizes problems, gathers relevant information, addresses root causes, and communicates decisions clearly. · Supports adoption of new tools, automation solutions, and process improvements. Managing Conflict · Listens well, diffuses conflict before it starts, and identifies solutions to issues. · Handles difficult people and challenging situations effectively. Technical Adaptability & Data Mindset · Comfortable learning and implementing new tools, platforms, and automation solutions. · Understands Power Platform, workflow automation, dashboards, KPI tracking, and predictive operations (Intelligent AMS). · Leverages technology to drive operational excellence, improve decision-making, and enable proactive service management. Education & Experience · University degree or equivalent experience in IT, Computer Science, Business Information Systems, Engineering, or related fields. · ITIL Service Delivery qualification preferred. · Proven experience with ServiceNow, Windows 2003/2010, and cloud-based reporting tools. · Power Platform knowledge: Power BI, Power Automate, Excel WorkPackages, MyReporting Tool, and other automation tools. · Experience with predictive analytics tools or systems like Intelligent AMS is a plus. · Strong understanding of reporting, KPI tracking, dashboards, and data-driven decision-making. · Ability to quickly learn and implement new technologies, processes, and automation solutions. Language · English – required · Spanish – Add on · French – Add on · German – Add on At Strada, our values guide everything we do: Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed. Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right. Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more. Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right. Benefits At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. Our commitment to Diversity and Inclusion Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success. Diversity Policy Statement Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter. Authorization to work in the Employing Country To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada. Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

System Engineers Team Lead Do you have a passion for IT leadership and a drive to ensure stable, secure, and high‑performing infrastructure? We are looking for a System Engineers Team Lead to strengthen our technical organization. About the job As a System Engineers Team Lead, you’ll ensure that the company’s IT infrastructure operates smoothly, reliably, and securely. You will coordinate the work of system engineers, solve complex technical challenges, and guarantee the optimal performance of servers, networks, and cloud systems. You will also plan improvements, oversee system performance, and ensure our technology foundation continuously supports business growth. What are you going to do as a System Engineers Team Lead? Lead, mentor, and develop a team of System Engineers Allocate resources, organize workloads, and ensure efficient task prioritization Oversee infrastructure operations, ensuring stability, reliability, and security Support and guide engineers in solving complex technical issues Plan infrastructure improvements and contribute to long‑term architectural decisions Monitor systems performance and ensure compliance with security and operational standards Collaborate with Security, Application teams, and Request queue processes Conduct performance reviews and development planning Build a succession and skills roadmap for the System Engineering team What do you bring as a System Engineers Team Lead? Bachelor’s degree in IT, Cybersecurity, or related field Certifications in Microsoft security technologies (Azure Security Center, Microsoft Defender) 5+ years of experience as a System Administrator/Engineer in Microsoft environments Strong knowledge of Windows Server (2016/2019/2022), Microsoft 365, and Azure Ability to automate repetitive IT tasks Solid understanding of networking (LAN, WAN, VPN, SD‑WAN, WiFi, TCP/IP, DNS, firewalls) Familiarity with virtualization platforms, Linux servers, and backup/security solutions Excellent troubleshooting skills and proactive mindset Fluent English (written and spoken); additional languages are a plus 3+ years of experience leading or managing technical teams Ability to mentor, guide, and develop system engineers Experience allocating resources and managing team workload Strong communication and collaboration across technical teams What We Offer Full‑time role in a modern and growing technical organization Opportunities for professional development and leadership growth Competitive salary and benefits package A collaborative environment with cross‑department visibility Participation in strategic infrastructure and security initiatives

Do you have a passion for IT and a drive to grow your expertise? NRF is looking for an IT System Engineer to strengthen our team. About the job As an IT Systems Engineer, you’ll be responsible for resolving escalated incidents, analyzing technical issues, supporting our IT infrastructure and participating in IT projects. What are you going to do as an IT Systems Engineer? Provide 2nd line support and resolve infrastructure-related incidents Manage and maintain Windows Server environments (AD, DNS, DHCP, Group Policy) Administer Microsoft 365 (Exchange Online, SharePoint, Teams, Intune) Configure and monitor our resources Support IT projects, including migrations and upgrades Maintain documentation and enforce security and compliance standards What do you bring as an IT Systems Engineer? 3+ years of experience as a System Administrator or Engineer in Microsoft environments Strong knowledge of Windows Server (2016/2019/2022), Microsoft 365 and Azure Ability to automate repetitive IT tasks Solid understanding of networking (LAN, WAN, VPN, SD-WAN, WiFi, TCP/IP, DNS, firewalls) Familiarity with enterprise virtualization platforms, Linux servers, backup and security solutions. Excellent troubleshooting skills and a proactive mindset Fluent in English (written and spoken); other languages are a plus What We Offer Full-time role in a dynamic and successful organization Opportunities for growth and development Competitive salary and benefits Perks like gym discounts, flexible scheduling, and hybrid work options

Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at Local Service Transition Consultant Main responsibilities: Lead local workshops: ensure clients understand in scope of services as per global contract, service delivery model and systems landscape Define and maintain local Project Plan (MS Project and Smartsheet) and RAID log. Identify and communicate risks Help client understand the implementation methodology: what are we implementing, when and how (phases and deliverables). Onboard Business As Usual operational team in the project Prepare Payroll Calendar and Trusted Source List Provide needed accesses to client and Operations team members Implement Local Service delivery tools (case management tool, call centre, SLA reporting tool, etc). Coordinate and lead client and BAU Operations trainings to ensure readiness for go live Coordinate and lead testing phases to ensure all in scope systems are working and integrated as expected and configured according to the specifications agreed in the contract. Direct and plan the work, objectives, and resource models for transition to Operations activities: Identify and communicate project risks. Escalation point Monitor delivery of the transition within agreed scope, quality, time, and budget Prepare and conduct hyper care period Main goal: successful transition from Project to BAU services for client and Operations teams. Requirements: At least 3 years in HR/Payroll outsourcing - implementing or operating Fluent English, and Dutch or German required At Strada, our values guide everything we do: Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed. Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right. Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more. Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right Benefits At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. Our commitment to Diversity and Inclusion Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success. Diversity Policy Statement Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter. Authorization to work in the Employing Country To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada. Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

At T-Systems, you will find groundbreaking projects that contribute to social and ecological well-being. We want to welcome new talents like you, who bring fresh ideas, different perspectives, embrace challenges, and are committed to continuous learning in order to grow and make an impact on society... all in a fun way! It doesn't matter when or where you work. It's about doing meaningful work that advances society. For this reason, we will do everything possible to ensure that you have all the development opportunities by providing a support network, excellent technology, a new work environment, and the freedom to work autonomously. We support you in growing both personally and professionally so that you can make a notable impact on society. T-Systems is a team of around 28,000 employees worldwide, making us one of the leading global providers of end-to-end integrated solutions. We develop hybrid cloud solutions, artificial intelligence, and drive the digital transformation of companies, industries, the public sector, and ultimately, society as a whole. Role Overview As the Head of Customer Delivery Management, you will lead customer relationships, profitability, farming and cross selling within existing business and engaged with presales for new business development. This role is at the heart of our mission: delivering exceptional services to our customers while driving innovation and operational excellence. You will oversee the end-to-end delivery of services, ensuring quality, efficiency, and customer satisfaction across a diverse portfolio. Beyond operational excellence, you will manage the GDC portfolio, identify upselling opportunities, and foster strong relationships with internal stakeholders to maximize business value. You will lead an experienced team organized into Tribes and Squads, each dedicated to specific customers, enabling agility and customer-centricity. This is a strategic leadership role for someone who thrives on complexity, innovation, and growth—and wants to make a real impact in a global organization. Key Responsibilities • Strategic Leadership & Vision, • Define and communicate the vision and objectives for Customer Delivery Management aligned with GDC and T-Systems strategy., • Drive continuous improvement and innovation in delivery models, processes, and customer experience., • Service Delivery Excellence, • Oversee end-to-end delivery of services, ensuring adherence to SLAs, KPIs, and quality standards., • Implement robust governance for incident, problem, change, and service level management (ITIL-based)., • Portfolio Management & Growth, • Manage the GDC service references and enabling portfolio knowhow, ensuring alignment with customer needs and market trends., • Actively drive upselling activities and growth initiatives towards internal customers by identifying new business demands, co-creating solutions, and ensuring robust solution acceptance and cost validation for new offerings., • Customer Relationship Management, • Act as the primary escalation point for critical incidents and strategic issues., • Build and maintain strong relationships with internal customers and stakeholders, ensuring trust and satisfaction., • Continuous improvement plans end innovation engagement for digital transformation, • Stakeholder Collaboration:, • Foster strong alignment with other GDC delivery units to ensure seamless end-to-end service execution., • Work closely with Business Operations to optimize processes, drive automation, and ensure financial and operational efficiency., • Participate in cross-functional initiatives to improve delivery models, adopt AI-driven solutions, and enhance overall customer experience., • Act as a key liaison between Customer Delivery Management and other competence areas to leverage synergies and deliver maximum value to internal customers., • Act as the ultimate point of contact for key internal stakeholders and customer representatives, managing expectations and fostering strong, growth-oriented relationships., • Financial & Resource Management, • Own budget planning, cost control, and resource allocation for the unit., • Monitor profitability and ensure efficient utilization of resources across Tribes and Squads., • Capacity management and demand management forecasting, • Team Leadership, • Lead and inspire a high-performing team organized in Tribes and Squads., • Mentor Tribe Leads and Squad Leads, fostering a culture of collaboration, empowerment, and continuous learning., • Risk & Compliance, • Identify delivery risks and implement mitigation strategies., • Ensure compliance with corporate policies, security standards, and regulatory requirements. Requirements & Qualifications • Location, • This position requires a hybrid working model with regular on-site presence at our office (Granada or Reus)., • Languages:, • Spanish: native., • English: C1/C2., • Education, • Bachelor’s degree in Business, Management, IT, or a related field., • Experience, • Minimum of 8-10 years of experience in IT Service Management, Project/Program Management, or Customer Delivery roles, including significant experience leading large, cross-functional teams., • Proven track record in managing large-scale delivery organizations and complex customer portfolios., • Leadership, • Proven experience in managing and coordinating experienced technical and managerial profiles, demonstrating strong mentorship and people development skills., • Service Management, • Deep knowledge of service management principles, frameworks, and best practices (e.g., ITIL certification is highly desirable), including Incident, Problem, Change, and Service Level Management., • Financial Acumen:, • Experience in financial management and P&L responsibility., • Expertise in budgeting, cost validation, financial planning, and accountability for service profitability, • Delivery & Planning, • Strong project and program management skills and proven organizational ability to prioritize and manage multiple large-scale initiatives simultaneously. Desired Knowledge • Agile Expertise:, • Good understanding and practical experience with Agile methodologies, DevOps practices, and working within scaled Agile frameworks (e.g., Tribes and Squads)., • Technical Understanding:, • Knowledge of CRM systems and data-driven decision-making. Skills & Competencies • Strategic thinking and ability to translate vision into actionable plans., • Exceptional leadership and people management skills., • Strong communication and stakeholder management abilities., • Analytical mindset with problem-solving and decision-making capabilities., • Customer-centric approach with a focus on quality and continuous improvement., • Financial acumen and resource optimization skills. Why Join T-Systems? This is not just another leadership role—it’s an opportunity to shape the future of global delivery in a dynamic, innovative environment. At T-Systems, you will: • Lead a mission-critical unit with direct impact on customer success and business growth., • Work with experienced teams organized in agile Tribes and Squads, fostering collaboration and innovation., • Drive strategic initiatives that influence the entire GDC organization., • Be part of a global company committed to digital transformation, sustainability, and excellence. If you are ready to take on a high-impact leadership challenge and bring your expertise to a global stage, we want you on our team. What do we offer you? • International, positive, dynamic, and motivated work environment., • Hybrid work model (telework/face-to-face)., • Flexible schedule., • Continuous training., • Flexible Compensation Plan., • Life and accident insurance. If you are looking for a new challenge, do not hesitate to send us your CV! Please send CV in English. Join our team! T-Systems Iberia will only process the CVs of candidates who meet the requirements specified for each offer.

Se requiere una persona para dinamizar, programar y desarrollar proyectos de animación y actividades socioeducativas.El objetivo es fomentar la iniciativa y la creatividad en personas y colectivos sociales a través de distintas propuestas de ocio y tiempo libre.Se valorará poseer el Certificado d

Buscamos a un monitor/a para impartir refuerzo educativo en un instituto situado en Pitres, Granada.

Se busca monitor/a de natación con experiencia para impartir clases dinámicas y adaptadas.