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  • Camarero/a (Fijo Discontinuo) - NH Barcelona Stadium
    Camarero/a (Fijo Discontinuo) - NH Barcelona Stadium
    1 month ago
    Full-time
    Les Corts, Barcelona

    About the job ¿Cuál será tu misión? Como Camarero(a) serás responsable de atender los pedidos y entregar comida y bebida a nuestros clientes proporcionando una excelente experiencia general al cliente. ¿Qué tendrás que hacer? Proporcionar un excelente servicio al cliente. Recibir y dar la bienvenida a todos los huéspedes de acuerdo con las normas de la empresa. Mantener un contacto directo y frecuente con los huéspedes, especialmente durante los momentos más importantes de su estancia, como el desayuno, el almuerzo, la cena y/o cualquier evento o reunión (banquetes, pausas para el café, etc.). Demostrar un excelente conocimiento de los huéspedes frecuentes, prestando atención a sus preferencias. Conocer y ofrecer los diferentes productos y servicios disponibles en el restaurante del hotel. Revisar las especialidades diarias y los cambios en el menú con el equipo de F&B correspondiente. Gestionar las reservas del restaurante. Comunicarse eficazmente con el personal de cocina para asegurarse de que los pedidos son correctos y se entregan puntualmente. Llevar a cabo el montaje y la limpieza de las mesas del restaurante y de las salas de reuniones según sea necesario. Cumplir con los procesos y procedimientos relacionados con la preparación de los productos, la calidad y el servicio de acuerdo con los estándares de la marca. Entregar los cheques y cobrar las facturas de los clientes, utilizando el sistema de punto de venta, manejando el dinero y procesando las tarjetas de crédito y débito. Identificar oportunidades para aumentar los ingresos del departamento de F&B mediante el Upselling. Garantizar que todos los outlets de F&B estén limpios, ordenados y listos para recibir a los clientes. Cumplir todas las normas y reglamentos pertinentes de sanidad y todas las directrices de atención al cliente. ¿Qué buscamos? Se valorará muy positivamente la experiencia previa desarrollando funciones similares en otras cadenas hoteleras, o industrias afines. Formación profesional en hostelería/F&B. Muy valorable dominio del idioma local y conocimientos de inglés. Conocimiento práctico de varios programas informáticos (Microsoft Office, TPV, etc.). Orientación al servicio al cliente. Capacidad de escucha activa y comunicación eficaz. Atención al detalle. Orientación comercial. Capacidad para trabajar por cuenta propia y en equipo. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Department: F&B service The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

    Immediate start!
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  • Camarero/a de Barra
    Camarero/a de Barra
    1 month ago
    Full-time
    Gràcia, Barcelona

    BAR CREW – BARCELONA We need an exceptional and passionate Bar Crew member to join our Food & Beverage team. As Generator Bar Staff, you are responsible for ensuring that the bar is run smoothly and that there is a relentless desire to “wow” our customers at every opportunity, ensuring that customers’ needs are exceeded. If you are a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience & be a part of Europe’s fastest moving, ground-breaking, lifestyle & hospitality brand. WHO ARE WE Generator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Bar Crew for Generator Barcelona. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. ABOUT GENERATOR BARCELONA You'll find Generator Barcelona, hotel and hostel, in the buzzing district of Gracia. The hostel’s just a short walk from Gaudi's iconic Casa Batllo apartments. The interiors showcase a mix of styles and include an oversized wooden birdcage, a winding staircase and a mezzanine chill-out lounge. Feast on local delicacies in our bar and lounge, which is decked out in ornate Hungarian concrete floor tiles and earthy raw metals and woods, and if you’re looking for a little more luxury, Generator Barcelona also offers terrace rooms and a penthouse apartment in the hotel with mind-blowing panoramic views of one of Europe’s best-looking cities. So much more than just a hostel! NUTS AND BOLTS OF THE JOB • The ultimate goal during each shift is to endeavour to ensure that the needs of the customers have been met and exceeded at each interaction, • At every opportunity, create a positive impression on the customer thus ensuring that they will remember their experience at Generator, • Ensure the bar is always clean, tidy and ready for business, • Ensure the bar is always fully stocked i.e. glasses, ice, garnishes, cocktail mixtures and is ready to trade in, • Ensure that there is enough produce and goods available to the customer at all times, • During busy periods of trade, ensure the bar is maintained to a clean Generator standard, ensuring all tables, floors and equipment are clean at all times, • Monitor the quality of service and the quality of the drinks and cocktails and ensure standards are high, taking action where required including speaking with the Bar Supervisor or F&B Manager, • Always keep cool under pressure, • Show commerciality with a strong passion for driving revenue, • Understand stock-control and keep costs to a minimum, • Be creative, innovative and digitally smart, • Be a ‘people person’, social and always love our guests, • Like getting your hands dirty, wherever, whenever, because you will, • Be an excellent communicator, • Available to work when needed, • Experience working within the hospitality/service industry, • A passion for your city, for travelling and for trending food and drinks concepts, • Knowledge of contemporary interests and the city, • Birthday holiday in addition to your yearly holiday allocation, • Fertility Treatment Support Leave - up to three days' paid leave in any one year for an employee to undergo fertility treatment, • Employee Bounty Program providing opportunities to earn a compensation for new hire referrals with no cap on number of referrals made, • Company contribution towards gym membership fees for all eligible employees – look good, feel good, work good, • Ideas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback, • 2 free nights’ accommodation across any of our Generator x Freehand properties globally, • Reduced room rates for staff as well as friends and family members (we operate in several locations across Europe & US so your next holiday is sorted), • International career opportunities so you can travel the world while working with us (win-win!), • Social events, celebrations calendar & various employee recognition schemes – we never ever need an excuse to let our hair down!

    No experience
    Easy apply