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Buscamos Administrativ@ Polivalente para Empresa de Conversión de Vespas Eléctricas ⚡🛵 ¿Te apasiona el mundo de las motos clásicas? ¿Eres una persona dinámica, organizada y resolutiva? ¡Únete a nuestro equipo! En Model31, empresa dedicada a la conversión de Vespas clásicas en motos eléctricas homologadas, buscamos una persona proactiva para encargarse de las funciones administrativas, compras y gestión de pedidos. 🔧 Tus principales responsabilidades serán: Gestión administrativa general de la empresa Control y seguimiento de pedidos de materiales Documentación de las motos adquiridas y gestionadas Atención a posibles clientes y proveedores Apoyo en la organización de contenidos web y comunicación básica Coordinación con los distintos equipos (taller, marketing, ventas) 🧩 Buscamos: Persona polivalente, organizada y con iniciativa Buen manejo de herramientas informáticas y entornos online Interés por el sector de las motos y la movilidad sostenible Valorable experiencia previa en administración o compras 📍 Ofrecemos: Contrato laboral a jornada completa (40h/semana)

En HIRING Executive Search buscamos a un Administrativo con experiencia en gestión de Agencias de viajes, para una importante agencia de viajes con sede en Barcelona. Tus responsabilidades serán: Su misión será realizar tareas administrativas y contables de la agencia de viajes, así como la resolución de posibles incidencias o reclamaciones. Realizar la contabilización de facturas. Gestión de cobros y pagos. Llamadas a clientes para la gestión de cobros. Tareas de facturación. Tareas rutinarias del Departamento de Administración. Requisitos: Formación en Administración o similar. Experiencia en gestión administrativa de agencias de viajes. Experiencia de al menos 4 años en un rol similar. Se valorará muy positivamente los idiomas de inglés. Persona dinámica y trabajadora ¿Qué te ofrecemos? Pack de bienvenida + Team building Remote Friendly 22 días de vacaciones + 24 y el 31 de diciembre Contrato indefinido + seguro médico y dental Formación continua in-house y online Plan de carrera personalizado y proyecto a largo plazo dentro de la empresa Beneficios sociales: programa con Sodexo para restaurantes, transporte y guardería

About the job MAIN OBJECTIVE In this role, the Food and Beverage intern will be able to fully experience the various F&B outlets and event operations of Nobu Hotel Barcelona with a hands-on approach. After completing this program, the intern will have learned the operations behind a professional food and beverage department and will be fully immersed in the Nobu culture. GENERAL RESPONSIBILITIES • Displays a friendly and professional attitude at all times. • Ensures alignment with the Nobu culture and Nobu operational standards. • Maintains a good professional appearance complying with hotel’s grooming and uniform standards and behaves in a mature and proficient manner in and out of the workplace. • Respects schedules and timeliness while being flexible based on business needs. • Monitors and maintains cleanliness and working condition of departmental equipment, supplies and work areas. • Learns and follows safety standards and emergency procedures. • Promotes positive relations with guests, vendors and employees alike. • Always promotes a can-do attitude to any guest requests and recognize that guest service and attention to detail is your top priority. • Performs all other duties as directed by management that are consistent with the policies and procedures of the hotel. SPECIFIC DUTIES AND TASKS • Learn Nobu cuisine (different menus, ingredients for key Nobu dishes, cooking styles, etc) in order to flawlessly explain it to guests as needed. • Learn floor plans of each outlet. • Learn and execute shift opening and closing procedures. • Prepare back and front of house areas for service. • Provide service to guests in all aspects of food and beverage, including breakfast, lunch, dinner and events following Nobu standards. • Provide a genuine greeting “Good afternoon/evening and welcome to Nobu or Irasshaimase”, and upon departure, thank them providing them with a genuine farewell. • Attend and participate in all departmental meetings, training sessions and other information meetings as and when requested to do so. Number of positions: 3 500€/month 1-week free stay in the Nobu Hotel * Free staff canteen (1 meal per day) Department: F&B service About you Physical Effort and Environment: Must be able to carry up to 6 kilos and must be able to sit or stand for 8 hours in one day based on business needs. Work Schedule: Must be available to work during any shifts, including evening and, if required on occasion overnight. Must be available to work weekends and holidays if needed. Qualifications Education & Experience: Currently studying hospitality management. Prior working experience in a hotel or restaurant is valuable. Computer & Other Technical Skills: Must have basic knowledge of Microsoft Office, including Outlook, Excel, Word. Micros a plus but not a must. Communication: Must be fluent in English and intermediate Spanish valuable. Languages required: . English and Spanish is a plus The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. ​ The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.

En el restaurante El Nacional de Barcelona buscamos un/a Auxiliar Administrativo/a con experiencia en atención al cliente para cubrir una vacante de 25h/semanales en horario de mañana. Requisitos: - Estudios de GM o GS en Administración/Comercial - Experiencia mínima de 2 a 3 años en puesto similar. - Persona con dotes de atención al cliente. - Amplias habilidades para las relaciones interpersonales. - Organizada, proactiva y resolutiva. - Amplios conocimientos de Microsoft Office. - Dominio de inglés hablado y escrito

About the job Kimpton Vividora, located in the Gothic Quarter brings the boutique concept created in the US by Kimpton in 1981, with 151 rooms designed to provide the Kimpton experience to our guests. In Kimpton you can: - Be yourself: Who you are is who we are. So, bring the real you. The best and ever-improving version of you. Bring your background, your personality, your individuality, your creativity. It's those just-you qualities that make it more personal for you, and our guests. - Lead yourself: We support you, and you support we. We trust you to give it your all, take initiative, do right when no one's watching, find creative new ways to delight guests and co-workers. We trust you to learn, grow and continually improve at whatever you do. - Make it count: As long as we're here, why not make lives better? Yours and our guests. We care for both, and we pursue every chance we can to create a ridiculously personal experience (aka. A Kimpton Moment) every day. That focus and passion gives our work meaning. What you do matters. You matter. Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. What's the job? As Commercial Director, you'll use your knowledge of regional trends, actively respond to financial performance, provide strategic direction for the sales teams, and ensure achievement of Kimpton Vividora Barcelona short and long term goals. Direct and lead your team to achieve budgeted top-line revenues. Accountable for Sales budget to assure appropriate spend. Act as the hotel ambassador by establishing relationships with the community to increase the hotel's exposure. Work tactically with the Director of Revenue Management and Director of Marketing to ensure a strategically symbolic relationship between all disciplines. - Primary point of contact on all sales and marketing issues for the General Manager, Owner, Group Sales Team and Area Commercial Leader - Developing sales goals and strategies in alignment with the overall business strategy and being responsible for all proactive and reactive (event sales) sales activities as well as for the reservation department - Analyzing market and economic trends as well as competitors to continuously strengthen the own position in the market - Point of contact for customers, participating in sales calls to acquire new business and/or close deals, and building long-term, value-based customer relationships - Developing strong partnerships and collaborations with local and international organizations to further increase brand/product awareness, participating in customer events, and trade shows - Budget planning and controlling - Goal setting and performance evaluation of direct team members, as well as coaching and development meetings Your day-to-day - Provide coaching, mentoring, and training to the sales team, continually assessing their strengths and challenges and ensure they are equipped to achieve their targets. - Knowledgeable of competitive set and recommends sales/pricing strategies, service, and product improvements to stay competitive. - Responsible for achieving the Hotel revenue budget for hotel. - Responsible for appropriate identification of key markets and supporting deployment and travel schedule strategies. - Monthly, quarterly, and annual budgets, and forecasting. - Responsible for management of departmental budgets including forecasting monthly expenses and explanation of variances on P&L. - Creating and implementing sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales - Producing and reviewing monthly reports to monitor performance - Conducting market research to understand customer preferences, industry trends, and competitor strategies. Using this information to inform commercial decisions and stay ahead of the competition. What we need from you - Bachelor's degree in Hotel Administration or Hotel Management - Minimum of 5 years of sales Experience in senior positions - An open and proactive mind-set, flexibility and courage to embrace change and to always challenge the status quo in order to optimize processes. - Solution- and result-oriented approach - Strong communication skills Spanish and English. - Leadership skills to encourage, lead and develop a team by example. - Customer-oriented approach, always focusing on the needs of the guest and the customer - Knowledge of overall hotel revenue management concepts, processes and strategies - Financial resource management, ability to analyse profit and loss (P&L) statements, develop operating budgets and revenue targets, forecast and plan capital expenditures - Ability to adapt rapidly to evolving market dynamics and needs. - Ability to convert vision into specific and tangible actions. - Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity. What to expect from us - Discounted international room rates. - Meals whilst on duty. - Private health insurance discount. - Kimpton Benefits: our platform with exclusive discounts for employees. - Cool work environment and lots of fun! - Room for professional growth in one of the largest hospitality companies. - Training programmes and access to IHG's training tool. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count Department: Sales The company Not just in Barcelona’s famed Gothic Quarter, but of it, Kimpton Vividora Hotel fuses a sense of contemporary luxury with the dynamic culture and artistic spirit of this storied City Center neighborhood. A relaxing escape and vibrant hub for locals and discerning travelers alike, our boutique hotel is a home away from home for those seeking to experience Barcelona as insiders. The architecture and design of the spaces accentuate our historic surroundings while plush modern comforts, superlative service and standout amenities can be discovered around every corner. Step outside our doors and the city’s exciting attractions and hidden gems are just a stone’s throw away, waiting to be explored. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself. Lead Yourself. Make it Count.

REF: XV - ADM Somos un grupo de restauración con alma mediterránea y más de 15 años de trayectoria, especializado en auténticos arroces cocinados al estilo tradicional valenciano. Con tres restaurantes en Barcelona, apostamos por una gastronomía honesta, un servicio cálido y un equipo humano cohesionado. Buscamos una figura polivalente y estratégica, con capacidad de gestión, sensibilidad humana y visión de negocio para asumir un rol clave en nuestro crecimiento: el/la Adjunto/a a Dirección y Responsable de Recursos Humanos. Tu misión Actuarás como la mano derecha de la Dirección General, dando soporte en la coordinación de tareas clave de gestión, agenda, reservas y desarrollo organizativo. Serás además el/la referente del área de Recursos Humanos para todo el grupo. Responsabilidades principales - Apoyo a Dirección General - Gestión y seguimiento de la agenda profesional y personal de Dirección. - Filtrado y coordinación de visitas, reuniones y gestiones externas. - Supervisión del desvío de llamadas y control de incidencias del día a día. - Coordinación y seguimiento de subvenciones aplicables a la empresa. - Apoyo puntual en gestiones logísticas, compras o necesidades operativas. - Gestión operativa de reservas - Apoyo directo a los encargados de sala en la gestión, respuesta y seguimiento de reservas de los tres restaurantes. Responsabilidades en Recursos Humanos - Reclutamiento y selección: - Publicación de ofertas, entrevistas, incorporación (altas, bajas, contratos, documentación laboral). Administración de personal: - Nóminas (en colaboración con gestoría), fichajes por huella, gestión de vacaciones, bajas, permisos. Programación de horarios: - Organización de turnos diaria, semanal y mensual en base a necesidades operativas. Prevención de riesgos laborales: - Coordinación con servicio externo, reconocimientos médicos, formación obligatoria PRL. Desarrollo y formación: - Planes de capacitación, seguimiento del rendimiento, evaluaciones de desempeño, feedback 360º. Relaciones laborales: - Escucha activa, resolución de conflictos, clima laboral y bienestar del equipo. Diseño de políticas y cultura organizativa: - Alineadas con los objetivos de la empresa. Propuestas de estructura, beneficios, retención de talento. Protección de datos y documentación: - Custodia y cumplimiento de la normativa vigente (LOPD, PRL, etc.). Requisitos - Formación en Relaciones Laborales, Psicología, Administración de Empresas o similar. - Conocimiento sólido de legislación laboral y PRL. - Experiencia mínima de 3 años en puestos similares, preferiblemente en restauración o retail. - Persona proactiva, discreta, resolutiva, con habilidades interpersonales y alta capacidad organizativa. - Dominio de herramientas ofimáticas (Excel, GDrive, software RRHH). - Buen nivel de catalán y castellano; se valorará conocimiento de inglés. Qué ofrecemos - Incorporación inmediata - Contrato estable y jornada completa - Salario 1.600€ a 2.000€ según valía. - Turno seguido : 9:00 a 17:00 - Ambiente flexible, humano y con posibilidades reales de crecimiento

About the job Are you passionate about Hospitality world? Do you have a minimum of 5 years or more of experience as a Sales Manager? At Hilton Barcelona, we are looking for a Corporate Sales Manager to be part of the Sales Team. ** About us :** Opened as the chain´s flagship hotel in Barcelona, in the corporate and financial district. Hilton Barcelona is surrounded by shopping, restaurants, and leisure options. Explore the city at your leisure from this conveniently located hotel at only 10 minutes away from the city centre, and excellently communicated to the Airport (10 minutes) and the High-Speed Train Station (5 minutes). 290 contemporary and fresh Rooms and Suites, with a unique decoration, inspired by famous Catalan architect Antoni Gaudi and outfitted with the finest amenities. Enhance your stay and upgrade to an Executive room or Suite, with preferential access to the Executive Lounge, a wide assortment of services and experiences. Unwind at The Vibe Bar, a unique meeting point for after work where new trends and elegance mixes to become a different and innovative spot. Mosaic Restaurant stands up for its first quality cuisine based in proximity products (Local fresh market products), and by keeping the authentic and traditional Mediterranean recipes. ** Position purpose:** To drive hotel revenue & market share by increasing the penetration on the existing accounts and growing the base of corporate clients by securing new contracts. Develop the market segment by executing strategies agreed with the Director of Sales. Maximise the Corporate Accounts rooms, groups, conference, and events revenue through pro-active specific sales actions. Planning and Organising: Develops and maintains excellent product knowledge (rooms, meeting spaces, and outlets) as well as maintains up to date customer records and keep updated the segment action plans and financial objectives monthly. Coordination of the hotel’s sales activities with the aim to generate optimal room occupancy and high accommodation, C&E and F&B sales and other revenues. Attending all department and hotel meetings as necessary To work with Hotel Management and Directors to communicate changes in the local market conditions and provide effective and timely solutions to minimise any detrimental effects. Develops the Hotel Sales & Marketing Plan for the Corporate segment which accurately interprets the objectives of the business and uses this to communicate with, and to focus the teams and own efforts. Contributes to the development of regional sales and marketing initiatives recommending, implementing, and monitoring appropriate local activity. Pro-active Sales Approach: Identify new business leads by examining local market trends and competition activities, and by examining the hotel PMS and other systems. Conduct yourself as a professional representative of the hotel at various industry tradeshows, conferences, and adhere to the guidelines of the budget and sales & marketing plan. Develops key account plans, detailing objectives, timescales, and sales methods to support the defined accounts strategies. Works with the Hilton International Sales Teams to manage and undertake activity on Key Global Accounts. Ensures permanent observation of the market and competitors monitoring the sales results and keep the DOS informed of any changes. Obtains knowledge of competitor’s products to understand the marketplace and target potential corporate accounts. Target key accounts potential for the company, generate new business, close deals, and increase revenue by sales calls, on-site visits / site inspections, and community networking. Regularly organize enough entertainments with current and potential customers for developing relationship and explore new business opportunity. Contracting Process: Run smoothly and respecting the deadlines the RFP season (Business Cases Submission, discuss Rate Strategy, RFP submissions/negotiation/contracting, and activation of the deals closed). Works with the Hilton International Sales Teams to drive new Global Accounts and increase the share of the existing ones. Make sure the local accounts are recontracted before the end of each year and the rates are activated in the systems. Review quarterly with the existing accounts the production generated vs the targeted volume to put in place corrective actions if needed. Executes and supports the administrative aspects of the contracting process (e.g. contract creations for Local Accounts, code creations if needed). Internal and External Relationships: Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Supports the Director of Sales and Marketing in preparing the department budget of the segment. Accurately identifies the level of influence and decision-making power of contacts in the customer organisation and uses these to secure business. Grow the points of contact in each organization. Develop relationships within the community to strengthen and expand the customer base for sales opportunities. Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals. Work closely with the Director of Sales and Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels. Administration / Systems: Ensure CRM is constantly up to date with account, contacts, and tasks information. Works with Microsoft Office package (excel, word, power point) Keep up to date the tracking tools to monitor the progress of the accounts managed. General other responsibilities: Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals. Generating monthly segment data and reports for analysis and monthly owner report. Contributes ideas to improve the products and services offered. To complete an agreed number of Face-to-Face appointments per week. Attend sales events/ Tradeshows that are relevant and measure ROI. To be actively involved in preparation and participation in all relevant business activities and meetings and ensure actions are followed up. To be actively involved in preparation and participation in all relevant business activities and meetings and ensure actions are followed up. Promoting Hilton Worldwide Values as the foundation of the organisations culture. Be a ‘Brand Ambassador’ of Hilton Worldwide by leading by example. Attend all relevant training and development activities as required. Maintain excellent team spirit by supporting and encouraging all Team members. To balance the above in harmony with the right balance of time and energy spent generating new business. ** The offer :** 30 vacation days Internal and external development and training opportunities Staff discounts for overnight stays and gastronomic services worldwide Parking, laundry & mobile phone What are we looking for? University degree (Business or Hospitality Management is preferred) or equivalent or experience in lieu Good knowledge of the Barcelona corporate business market. Experience in RFP processes and account management. High communication skills in English and Spanish. Several years of experience in a reservation or sales environment in the hospitality industry or similar position. Affinity for computer systems. Must have excellent numerical, analytical and critical reasoning skills. Qualities, Skills & Knowledge: Excellent selling capability. Excellent organisational and planning skills. Accountable and resilient. Ability to work under pressure. Flexibility to respond to a range of different work situations. Excellent relationship builder Collaborative Strong customer focus Strong delivery focus Strong decision-making skills Strong influencing skills Strong in critical thinking Good numerical skills Ability to prioritise the business-critical actions from a range of conflicting needs. Self-motivated. Ability to communicate openly and clearly both verbally and in writing. This is an exceptional opportunity for a Sales Manager to shape and drive the Corporate segment in a fast-growing global Hospitality company. If you possess the required skills and are ready for a challenging and rewarding role, we encourage you to apply. At HILTON BARCELONA we firmly believe in equality as a fundamental principle that drives our success and strengthens our corporate culture. We are committed to creating an inclusive and equitable work environment where every employee has equal access to opportunities for development and growth, regardless of their background, gender, race, sexual orientation, religion, special ability or any other personal characteristic. Your personal and curricular data may be part of our databases to participate in our current and future selection processes and will be kept for a maximum of one year. Your personal data may be communicated to third parties that assist us in the management of applications, such as platform providers, hosting services, as well as in our software and applications that may contain data about you. Department: Sales The company Enjoy the convenient location in the heart of Barcelona’s financial district at the Hilton Barcelona hotel. Travel to the hotel by car from Barcelona International Airport in just 15 minutes and from Sants Train Station in five. Walk for just five minutes to reach the Maria Cristina underground station or take a bus from in front of the hotel. Both options provide easy access to explore the many attractions of Barcelona and the city center. Settle in to a contemporary guest room with city views and amenities for work and relaxation including WiFi, a work desk and 32-inch plasma TV. Choose the Executive Room with a separate working area and exclusive access to the Executive Lounge with compliment

GRUPO SAN TELMO, es un grupo de restauración barcelonés, creado, dirigido y gestionado por Isidro Marqués. Lo forman seis restaurantes: 1. TANTARANTANA, desde el año 2.001. 2. CAFÉ SAN TELMO, desde al año 2.006. 3. EL CANALLA, desde el año 2.011. 4. PALOSANTO, desde el año 2014. 5. BISTRÓ MATÓ, desde el año 2021. 6. EL CAFÉ DE LA ACADEMIA, desde el año 2.024. En nuestros restaurantes, buscamos crear experiencias gastronómicas únicas, ofreciendo a nuestros clientes espacios con carácter y personalidad, en armonía con su entorno, que se ajuste a nuestros clientes. La base de nuestra cocina es siempre un buen producto, con un enfoque a la cocina mediterránea, a base de platos y platillos que invitan a compartir mesas y sabores. Actualmente, nos encontramos en la búsqueda activa de 2 cocineros/as con Experiencia en partidas frías y calientes para nuestros restaurantes: Bistró Mató de Pedralbes y San Telmo de l'Eixample. Formación: Estudios en administración de empresas, hostelería, turismo o similar. Experiencia Laboral: Experiencia previa en la gestión de restaurantes o en un puesto de liderazgo en el sector de hostelería durante 4 años. Conocimiento en Normativas de Seguridad e Higiene: Familiaridad con la normativa de seguridad alimentaria y de prevención de riesgos laborales aplicable en hostelería. Salario mensual Bistró Mató: 1.857,14€ brutos + Propinas (150€-200€ aprox. mensuales). Ubicación Bistró Mató: C/Bisbe Català N. 10. 08034, Barcelona. Salario mensual San Telmo: 1.733,65€ brutos + Propinas (250€-300€ aprox. mensuales). Ubicación San Telmo: C/Buenos Aires N. 60. 08036, Barcelon. Tipo de contrato: Indefinido/a, con el período de prueba establecido en el Convenio Colectivo de aplicación vigente: Hostelería y Turismo de Cataluña. Jornada: Completa, 40 horas semanales. Distribución de la jornada: Lunes - domingo, con 2 días de descanso (a convenir con la empresa). Intentamos realizar 2 turnos seguidos, 3 turnos partidos y 2 días de fiesta (consecutivos).

About the job Are you passionate about Hospitality world? Do you have a minimum of 3 years of experience as a C&E Coordinator? At Hilton Barcelona, we are looking for a Groups and C&E Coordinator to be part of the Sales Team. About us: Opened as the chain´s flagship hotel in Barcelona, Hilton Barcelona has become a newly-design hotel for a full experience in Barcelona. Explore the city at your leisure from this conveniently located hotel, just 10 minutes from the city centre and a fantastic base to discover all the main attractions. Enhance your stay and upgrade to an Executive room or Suite, with preferential access to the Executive Lounge, a wide assortment of services and experiences. Unwind at The Vibe Bar, a unique meeting point for after work where new trends and elegance mixes to become a different and innovative spot. Mosaic Restaurant stands up for its first quality cuisine based in proximity products (Local fresh market products), and by keeping the authentic and traditional Mediterranean recipes. Position purpose: To drive hotel revenue securing and increasing the productivity of existing accounts. Develop the necessary market segments by executing strategies agreed by the GC&E Manager and the Director of Sales. Planning and Organising: Run a culture of high-quality standards for relationship building, customer service and keep a pre-event arrival experience up to the standards (i.e. close menus, attendees, program, rooming list and link if needed) Follows the Team performance on necessary procedures for the pre, during and post event. Review together with the operations team the BEO and run the pre-con with the client and team members involved. Build strong relationships with the group leader by being present from the time the file is passed by the converting team (i.e. review all the needed services, run morning briefings and evening debriefs with the group leader, run exit meeting to finalise the invoicing) Actively be in touch with the operations team on daily bases to ensure the event items are prepare and the event runs smoothly. Enter rooming lists with accurate routings & traces. Enter and update all group rooming lists in OnQ PM and, check and fix the room block in OnQ R&I. Follow up with meeting planners e.g. Chase for rooming lists, menu choices, deposit payments, agenda… Prepares VIP arrivals (meeting planners) and makes sure all departments concerned are aware of their arrival and welcomes Meeting Planners. Welcome VIPs of the groups Participating in pre-event site inspections and/or pre-con meetings. Attending BEOs Meeting 1 day/week, to inform individually about the planification of each group with the people involved of other departments, including the General Manager. Groups & Events Management: Accurately makes uses of the tools provided and uses these to secure business Develop customer accounts within key clients to increase market share and assure repeat business. Negotiate room rates with clients. Prepare company contracts for the hotel in accordance with current business and pricing conditions. Customer Relationships: Keeps Hotel information relating to customer requirements, interests and market activities up to date using Hilton procedures Reviews customer base to determine new opportunities for account penetration Liaises with Director of Sales to review the effectiveness of sales activities Contributes ideas to improve the products and services offered. Administration: Keep CRM constantly up to date with account and opportunity information Compliant with all systems, procedures and Sales best practice as laid down by Hilton Worldwide. Ensure that all activities are in compliance with national laws and regulations, and Hilton Worldwide’s operating policies, processes and systems. General other responsibilities: Be a ‘Brand Ambassador’ of Hilton Worldwide by leading by example Attend all relevant training and development activities as required The offer: 30 vacation days Internal and external development and training opportunities Staff discounts for overnight stays and gastronomic services worldwide. Experience: Flexible attitude Previous experience of driving Sales to achieve business targets Previous experience of being an integral member of a business leadership team High level of selling capability and an ability and desire to improve selling techniques to drive revenue to the hotel. Excellent organisational and planning skills Accountable and resilient Ability to work under pressure. At HILTON BARCELONA we firmly believe in equality as a fundamental principle that drives our success and strengthens our corporate culture. We are committed to creating an inclusive and equitable work environment where every employee has equal access to opportunities for development and growth, regardless of their background, gender, race, sexual orientation, religion, special ability or any other personal characteristic. Your personal and curricular data may be part of our databases to participate in our current and future selection processes and will be kept for a maximum of one year. Your personal data may be communicated to third parties that assist us in the management of applications, such as platform providers, hosting services, as well as in our software and applications that may contain data about you. Department: Marketing The company Enjoy the convenient location in the heart of Barcelona’s financial district at the Hilton Barcelona hotel. Travel to the hotel by car from Barcelona International Airport in just 15 minutes and from Sants Train Station in five. Walk for just five minutes to reach the Maria Cristina underground station or take a bus from in front of the hotel. Both options provide easy access to explore the many attractions of Barcelona and the city center. Settle in to a contemporary guest room with city views and amenities for work and relaxation including WiFi, a work desk and 32-inch plasma TV. Choose the Executive Room with a separate working area and exclusive access to the Executive Lounge with complimentary continental breakfast and refreshments, or select a fantastic suite for your comfortable accommodations. Stay connected with WiFi access in all public areas or visit the business center for an array of supportive and useful professional services including printing, faxing, photocopying and express mail. Host events and meetings in Barcelona, taking advantage of the 17 meeting rooms, professional expertise of the events team, and A/V equipment available for hire. Wind down after a busy day with a workout in the 24-hour fully equipped fitness center, or gather with friends and colleagues for a cocktail and tapas at The Vibe Bar and Terrace. Savour Mediterranean cuisine paired with the perfect glass of wine in Mosaic Restaurant. In the summer months enjoy the sunshine on one of two

Empresa en plena expansión y crecimiento queremos incorporar un/a Ayudante de Cocina, en una de nuestras tiendas con servicio de take away. Funciones: - Preparación de platos asiáticos para take away (según las recetas proporcionadas) y atención al cliente. - Controlar la frescura y calidad de los productos alimenticios. - Preparar los alimentos, medirlos y pesarlos, cocinarlos y emplatarlos. - Asegurar un Servicio que optimice los recursos existentes y que vele por obtener los resultados fijados. - Coordinación con la cocina central. - Mantener la limpieza y el orden de la zona de trabajo y de la cocina en general. Se ofrece: - Contrato de trabajo fijo con jornada completa. - Horario: lunes a viernes, horario de tienda a comentar. - Centro de trabajo de incorporación: Centro de Barcelona. - Formación continuada. - Buen clima laboral. - Pertenecer a una empresa en plena expansión. Requisitos mínimos: - Experiencia mínima de 2 años en cocina asiática. - Se valorará experiencia en restaurantes gastronómicos. - Idiomas: indispensable castellano (valorable el dominio de otros idiomas como por ejemplo catalán e inglés). - Manejo de Paquete Office. - Técnicas de manipulación, conservación y almacenamiento de alimentos / Carnet de manipulador de alimentos: Para garantizar la seguridad y calidad de nuestros platos. - Persona dinámica, motivada y con capacidad de trabajar en equipo y aportar.

About the job Localidad: Sant Just Desvern Provincia: Barcelona País: España Perfil: RESTAURACIÓN Nº Vacantes (puestos): 1 Tipo de oferta: ESPECIALISTA Funciones ¿Tienes ganas de formar parte de una empresa reconocida en el sector hotelero? ¿Te apasiona el mundo de los hoteles y quieres formar parte de una cadena en expansión? Ven a ser parte de nuestro gran equipo de trabajo, en la posición de Maître para nuestro hotel Sercotel Porta situado en Sant Just Desvern, y donde tus principales funciones serán: - Brindar una cálida bienvenida a los huéspedes y proporcionar información detallada sobre los servicios del hotel - Supervisión y coordinación de los diferentes servicios del departamento, desayunos, restaurante, cafeteria, Room Service. - Garantizar la satisfacción y fidelización de clientes y comensales, ofreciendo un servicio de gran calidad. - Organizar los recursos necesarios para la correcta prestación del servicio, dotándolo de una estructura eficiente - Definir los procesos a seguir antes, durante y después del servicio, y da las instrucciones necesarias para asegurar la atención al cliente, los niveles de calidad y los resultados deseados por la compañia. - Realización de pedidos según ocupación, control de consumos, recepción de pedidos y realización de inventario mensual. - Control de calidad de los productos y servicio ofertado. - Seguimiento y control del mantenimiento y limpieza - Buena gestión y control del Manuel de APPCC . - Gestión y supervisión de caja diaria. - Fomentar el upselling. - Asesoramiento al cliente en aspectos gastronómicos, así como sobre la oferta de servicios disponibles cerca del establecimiento. - Participar, velar y asegurar, según las responsabilidades y funciones de su puesto de trabajo, el cumplimiento del Sistema de Compliance Penal. Requisitos ¿Qué necesitas para aplicar? - Formación en Hostelería o Restauración. - Experiencia de al menos 2 años como Responsable de Sala, Maître o 2ª Maître (valorable experiencia en hoteles). - Conocimientos del Pack Microsoft Office y manejo de TPV. - Idiomas: indispensable castellano e inglés (valorable el conocimiento de otros idiomas). - Tener orientación al cliente, don de gentes y empatía. Así, como proactividad y motivación por la hostelería. - Persona organizada, responsable y con habilidad en la gestión de equipos. Se ofrece Inscríbete y descubre lo que Sercotel te puede ofrecer: - Contrato indefinido a jornada completa (40hs). - Turnos rotativos según eventos del hotel - Buen clima laboral e incorporación a un gran equipo de trabajo dinámico y profesional. - Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel - Descuentos Family & friends en hoteles Sercotel En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos Department: F&B service Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.

¡En Popeyes® necesitamos de tu talento! Si quieres contribuir a que nuestra receta Louisiana llegue a todas las partes de nuestro país, ¡ahora es tu oportunidad! ¿Te gustaría trabajar en un entorno dinámico con oportunidades reales de hacer carrera profesional? ¡Has encontrado tu lugar! Buscamos un/a encargado/a de turno para nuestro restaurante Barcelona. ¿Qué necesitamos de ti? - Experiencia como encargado/a preferiblemente en el sector de la restauración. - Valorables conocimientos de TPV, Caja, manejo de Office y ofimática en general a nivel de usuario. - Disponibilidad completa. - Estudios mínimos deseables: educación secundaria obligatoria. - Facilidad para desplazamiento a nuestro restaurante. - Habilidades para atender a nuestros clientes como nadie. - Trabajar en equipo con el talento de nuestras cocinas. - Ganas, ganas y más ganas de aprender, ¡nunca es suficiente! ¿Cómo será tu día a día en Popeyes®? - Atenderás a nuestros clientes y te encargarás del cobro en la caja. - Harás un control de los turnos de personal y del efectivo del establecimiento. - Supervisarás el grado de cumplimiento de los objetivos de las ventas diarias. - Te encargarás de velar que nuestro pollo cumpla con los estándares de calidad, caducidades, temperaturas e higiene del establecimiento. - Preparar pedidos para todos nuestros canales de venta: sala, take away y delivery. - Tareas de reposición y control del stock del establecimiento. ¿Qué te ofrecemos a cambio? - Plan de carrera: Posibilidad de realizarte en una gran empresa de restauración en plena expansión y desarrollo a nivel nacional. ¡Podrás llegar a gerente en poco más de un año si cumples con el plan estipulado y existe una vacante en alguno de nuestros establecimientos! - Modalidad de contrato: Indefinido a jornada completa - Horario: Turnos rotativos. - Salario: Según convenio. - Disfrutar de la Retribución Flexible de RB Europe (ticket restaurante, transporte, guardería), una plataforma llena de beneficios para que ahorres mensualmente. - Beneficiarte de un pack de descuentos y experiencias solo por ser de RB Europe (descuentos de grupo y otras promociones). En Popeyes estamos comprometidos con la igualdad, y por ello promovemos ambientes de trabajo basados en el respeto a las personas, fomentando el desarrollo profesional de nuestros/as trabajadores/as garantizando en todo momento la igualdad de oportunidades. Nos preocupamos en ofrecer y mantener un entorno de trabajo libre de cualquier forma de discriminación motivada por edad, género, orientación sexual, cultura, religión, etnia o cualquier otro motivo personal o social. Si eres un/a auténtico/a fan de nuestro pollo® y quieres formar parte de un proyecto laboral retador, ¡no dudes más y envíanos tu solicitud! Pa team, el nuestro Pa Pollo, Popeyes®

About the job JOB SUMMARY Responsible for the operation of the club lounge, ensuring that the highest levels of hospitality and service are provided. Areas of responsibility include guest and employee engagement, and human resources. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Maintains condition of the club lounge and orders supplies and equipment. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting Operations and Management of the Club Lounge • Ensures that all company standards are being maintained in each area of the club lounge. • Ensures all team members meet or exceed all brand requirements. • Supervises all areas of club lounge operations in the absence of Room Operations management. • Maintains working condition of club lounge equipment and orders supplies as necessary. • Promotes both Guarantee of Fair Treatment and Open Door policies. • Ensures employees have the proper supplies and uniforms. • Understands night audit procedures and being able to comprehend and utilize reports as necessary. • Understands and complies with loss prevention policies and procedures. • Opens and closes Front Desk/ Housekeeping shifts and ensures completion of assigned shift checklist and other duties. • Provides a safe working environment in compliance with OSHA/MSDS. • Coordinates with Food and Beverage to support lounge operations. • Complies with all corporate accounting procedures. • Performs required annual quality audit. Supporting the Management and Development of Club Lounge Team • Stays readily available/approachable for all employees. • Extends professionalism and courtesy to employees at all times. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists/teaches team managers scheduling against guest and hours/occupied room goals. • Sets clear performance expectations with club lounge employees. • Assists team supervisors with constructive coaching and counseling. • Solicits feedback for continuous improvement. Managing the Guest Experience • Extends professionalism and courtesy to guests at all times. • Motivates and encourages staff to solve guest and employee related concerns. • Provides excellent customer service by being readily available/approachable for all guests. • Coordinates customer group requests. • Takes proactive approaches when dealing with guest concerns. • Assists employees in understanding guests’ ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities • Trains staff and monitors adherence to all relevant policies and procedures. • Communicates performance expectations employees in accordance with job descriptions for each position. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that all relevant training is provided to employees in a timely fashion. • Assists in performing the payroll function. • Oversees daily shift operations and ensures compliance with all policies, standards and procedures. • Takes proactive approaches when dealing with employee concerns. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen F&B service Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

¿Disfrutas hablando con la gente? ¿Te agrada el papel de anfitrión? ¿Eres fan de la comunicación no verbal y lo mucho que explica? ¿Sabes que tal vez eres la persona idónea para ser recepcionista en Maná 75? ¡Este puesto es para ti si despiertas el deseo de repetir la visita de nuestros clientes y los fidelizas! Si eres de esas personas que consigue la felicidad de nuestros comensales, ¡aquí está tu lugar: te queremos en nuestro equipo! ¿Quieres saber cómo abordamos el papel esencial de recepcionista? Todas las áreas son clave en Maná 75 pero la primera impresión, al teléfono y en persona, es fundamental. Por eso nos esmeramos dando siempre una atención y un trato al cliente de la mayor calidad. Eso significa recibir, atender, dirigir al lugar adecuado en el tiempo preciso. Y también estar pendiente de todas las visitas que acuden a Maná 75, cualquiera que sea su tipología (comensales, turistas, curiosos, periodistas, vecinos del barrio). La recepción es uno de las “salas de mando” de nuestra nave, por eso nos esmeramos respondiendo al teléfono de forma elegante, rápida y efectiva, tanto para efectuar reservas como atender dudas de clientes potenciales y/o gestionar cualquier tipo de llamada. Y,naturalmente, participando de forma activa en la operativa de sala bajo el mando del jefe de sala. Como ves, te proponemos un trabajo dinámico, creativo y con un horizonte de posibilidades profesionales. Si has trabajado ya cara al público o si te ilusiona hacerlo. Te animamos a formar parte del rostro y la voz de nuestro proyecto. Requisitos : - Titulación mínima: Bachillerato, Grado Media de Hostelería, Estudios relacionados con trato y atención al cliente - Experiencia demostrable de al menos 1 año en puesto similar - Mínima experiencia en restauración (puestos básicos y funcionamiento) - Nivel nativo o avanzado de español, catalán e inglés (se valorarán otros idiomas) - Don de gentes y habilidades comunicativas - Experiencia atención al cliente - Herramientas Ofimáticas (dominio Office avanzado, se valorará conocimiento de Cover manager) - Capacidad alta de trabajo y de coordinación para trabajar en equipo - Persona ordenada, proactiva y resolutiva Funciones: - Recibir llamadas telefónicas y registrar las reservas en Cover manager - Atender a los clientes in situ (en la recepción del restaurante), por teléfono o por email - Recibir, acomodar y despedir a los clientes de forma amable y profesional - Atender las quejas, reclamaciones y sugerencias de los clientes en sala - Hacer cobros de las mesas - Hacer feedbacks diarios - Hacer estadísticas diarias / semanales - Participar en las reuniones de coordinación - Atender a los clientes en zona de la responsabilidad asignada ( estar atentos a servicio de bebidas, remonte de las mesas, mantener zona limpia) Se ofrece: - Contrato indefinido (ordinario/fijo-discontinuo) - Incorporación inmediata - Buen ambiente laboral - Estabilidad laboral y profesional - Formación y promoción interna - Horarios seguidos

About the job JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience - High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Encourages and building mutual trust, respect, and cooperation among team members. - Serves as a role model to demonstrate appropriate behaviors. - Supports all day-to-day operations. - Understands employee positions well enough to perform duties in employees' absence. - Coaches, counsels and encourages employees. - Handles employee questions and concerns. - Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. - Guides daily Front Desk shift operations. - Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals - Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. - Develops specific goals and plans to prioritize, organize, and accomplish your work. - Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. - Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. - Strives to improve service performance. - Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. - Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. - Supervises same day selling procedures to maximize room revenue and property occupancy. - Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service - Provides services that are above and beyond for customer satisfaction and retention. - Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. - Sets a positive example for guest relations. - Empowers employees to provide excellent customer service within guidelines. - Handles guest problems and complaints seeking assistance from supervisor as necessary. - Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies - Implementing the customer recognition/service program, communicating and ensuring the process. - Assists in the review of comment cards and guest satisfaction results with employees. - Ensures employees have the proper supplies and uniforms. - Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. - Provides feedback to individuals based on observation of service behaviors. - Participates in an ongoing employee recognition program. - Conducts training when appropriate. - Participates in the employee performance appraisal process. Additional Responsibilities - Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. - Analyzes information and evaluating results to choose the best solution and solve problems. - Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. - Performs all duties at the Front Desk as necessary. - Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. - Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: Secretary / Executive Assistant Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

Camarero/a – Servicio a Mesa (40h) – Colectividades – Barcelona (Zona Diagonal) Importante empresa del sector de colectividades, con presencia consolidada en Barcelona, busca incorporar un/a Camarero/a de Servicios Especiales para uno de nuestros centros corporativos ubicado en la zona de Diagonal. Buscamos un/a profesional de sala con experiencia en servicio a mesa detallado, orientado/a al cliente, con buena presencia y habilidades comunicativas. El entorno es un comedor corporativo de alto nivel, con estándares de atención cuidados y trato directo con clientes exigentes. Contrato estable, buen ambiente laboral. ✅Funciones principales: - Servicio a mesa con atención personalizada - Montaje y desmontaje de sala - Coordinación con cocina y office - Atención a detalles en la presentación y trato al cliente - Gestión de servicios especiales (reuniones, visitas institucionales, etc.) - Mantenimiento de estándares de orden, limpieza y protocolo ✅ Requisitos: - Experiencia mínima de 1 año en servicio de sala, preferentemente en colectividades o restaurantes de nivel - Buena presencia y actitud profesional - Nivel intermedio de catalán (se valorará positivamente) - Capacidad para trabajar en equipo y bajo protocolos de atención - Formación en hostelería o carnet de manipulación de alimentos (valorable) 📍 Ubicación: Barcelona – Zona Diagonal ¿Te apasiona el servicio al cliente y quieres formar parte de un equipo profesional en un entorno estable? ¡Queremos conocerte!

About the job JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

Apertura final Septiembre 2025. El proyecto consiste en un pizzería-bar-restaurante de alta gama en Barcelona, ​​​​que fusiona lo mejor de la pizza italiana con las tapas españolas y catalanas. Diseñado en un sofisticado es tilo brutalista y dirigido a un público exclusivo, este local ofrece una amplia selección de bebidas, incluyendo opciones sin alcohol y platos veganos. El equipo fundador tiene décadas de experiencia en la industria de la restauración y de la pizza (ganador del premio "Gambero Rosso") y sólidas habilidades en administración de empresas. El restaurante, con aforo de 70 personas en el interior más 16 en la terraza, está situado en el barrio del Eixample Izquierda, cerca del hospital Sagrat Cor y no muy lejos de la Plaza Francesc Macià. Responsabilidades Supervisar los turnos y garantizar que el restaurante funcione sin problemas y con eficiencia. Formación de los empleados sobre prácticas de atención al cliente, normas de seguridad alimentaria y políticas de la empresa. Maximizar la satisfacción del cliente y responder a sus quejas Evaluar el rendimiento del personal y proporcionar información para sus mejorías Gestionar las operaciones diarias del restaurante, tanto en la entrada como en la salida, hacer pedidos de suministros, mantener el inventario, supervisar la preparación de los alimentos y garantizar el cumplimiento de las normas de higiene y seguridad. Manejo de caja registradora y reconciliación de las ventas diarias. supervisión de los datos del TPV. Controlar los costes operativos y encontrar formas de reducir los residuos y aumentar la rentabilidad. Cumplimiento de los KPI’s exigidos por la empresa respecto a la calidad del servicio, la limpieza y el orden, así como acerca de los tiempos, la imagen y calidad del producto final. Requisitos +2 años de experiencia en el sector de la restauración, preferiblemente en supervisión o dirección. Excelentes habilidades interpersonales, con capacidad para comunicarse eficazmente con clientes, personal, proveedores y propietarios. Cualidades de liderazgo, con capacidad para motivar, formar y entrenar a su personal. También debe ser capaz de fijar objetivos, delegar tareas y evaluar el rendimiento Conocimientos sobre alimentos y bebidas, con una buena comprensión de las normas de calidad, seguridad e higiene de los alimentos. Conocimientos básicos de informática, con dominio del uso del correo electrónico, los pedidos y los sistemas de punto de venta (TPV). También debe estar familiarizado con el marketing en línea y las plataformas de redes sociales. Actitud positiva, compromiso y responsabilidad con el cargo y la empresa. Trabajar de forma autónoma y en equipo y ser resolutivo frente a las dificultades. Dominio del catalán, castellano e inglés, se valora conocimientos de otros idiomas. Se valorarán Títulos de bachillerato o equivalentes. Se prefiere un título o diploma en gestión de hostelería, negocios administración, o un campo relacionado. ¿Qué ofrecemos? Contrato indefinido de 40h semanales, según convenio (Nivel 1) con un sueldo fijo Extra de retribución variable según métricas ligadas al rendimiento, por trimestre Bono del 10% del salario bruto anual al alcanzar el objetivo de facturación anual

About the job JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience - High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations - Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. - Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. - Adheres to all standards, policies, and procedures. - Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. - Manages group room blocks and meeting space for average to large-sized assigned groups. - Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions. - Uses his/her judgment to integrate current trends in event management and event design. - Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). - Participates in customer site inspections and assists with the sales process as necessary. - Performs other duties as assigned to meet business needs. - Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. Ensuring and Providing Exceptional Customer Service - Delivers excellent customer service throughout the customer experience and encourages the same from other employees. - Empowers employees to provide excellent customer service. - Sets a positive example for guest relations. - Coordinates and communicates event details both verbally and in writing to the customer and property operations. - Makes presence known to customer at all times during this process. - Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. - Follows up with customer post-event. - Responds to and handles guest problems and complaints. - Uses personal judgment and expertise to enhance the customer experience. - Stays available to solve problems and/or suggest alternatives to previous arrangements. - Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. - Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. - Interacts with guests to obtain feedback on product quality and service levels. - Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams - Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. - Leads formal pre-event and post-event meetings for average to large-sized assigned groups. - Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function - Assists in the sales process and revenue forecasting for customer groups. - Up-sells products and services throughout the event process. - Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities - Reviews comment cards and guest satisfaction results with employees. - Observes service behaviors of employees and provides feedback to individuals and/or managers. - Assists in the development and implementation of corrective action plans. - Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. - Works with the property staff and customers to address operational challenges associated with his/her group. - Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: Secretary / Executive Assistant Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

Buscamos cubrir la posición de office, para nuestro nuevo restaurante ubicado en diagonal mar

About the job Company Description We’re looking for a Night Manager to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to the Front Office Manager, you will be responsible for leading the night shift and make sure our guest experience never flags – even at night. Being our Night Manager is a great step if you’re keen to develop and grow with us – whether you’re currently in hospitality or not. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and plenty of opportunity for development. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Job Description What you’ll do… Lead the night shift and oversee the night team tasks. You make sure our guest experience never flags, even at night! Whatever's needed, you treat our guests as individuals, make them feel welcome and their stay special - the Hox way. Take care of our guests, which may include check in/check out, handling billing, making sure guest accounts and data are correct, and dealing with any requests and enquiries. Working with our Front Office Manager and the rest of the Hoxton team in setting selling strategies and ensuring maximum occupancy. Proactively keep an eye on all our public areas, working with our restaurant and security teams to make sure everything is running without a hitch, and handling any issues as and when they arise. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. People who know you would likely describe you as ‘unflappable’; you’ve got plenty of experience dealing with different types of requests successfully. Previous experience as Night Manager within a 4* or 5* hotel property. Must be fluent in Spanish and English, Catalan and additional languages will be highly valuable. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

Quiénes somos Ubicación: Barcelona (modalidad presencial u oficina híbrida) Sector: Importación y distribución de productos de alimentación peruana Cobertura: Clientes en toda Europa (Reclutamiento para clientes de Barcelona y alrededores) Somos una empresa con sede en Barcelona dedicada a la importación y distribución de productos de alimentación de origen peruano. Llevamos la riqueza gastronómica del Perú a todo el continente europeo, trabajando con distribuidores, restaurantes, tiendas especializadas y cadenas de retail. En plena fase de crecimiento y consolidación internacional, buscamos ampliar nuestro equipo comercial con talento que comparta nuestra visión y compromiso. Objetivo del Puesto El objetivo del puesto es impulsar las ventas mediante contacto telefónico con clientes actuales, potenciales y reactivables desde la oficina. Esta posición es clave para asegurar la continuidad del negocio, ampliar la cobertura comercial y fortalecer la relación con los clientes en distintos mercados europeos, Empezando por Barcelona. Responsabilidades Gestionar una cartera de clientes activos, inactivos y nuevos desde la oficina. Realizar llamadas diarias para impulsar pedidos, promociones y lanzamientos. Captar clientes potenciales en mercados estratégicos de Europa. Introducir pedidos en el sistema, enviar cotizaciones y dar seguimiento comercial. Registrar todas las interacciones en el CRM y mantener actualizada la base de datos. Coordinar con los equipos de logística, administración y marketing para una operación eficiente. Aportar inteligencia comercial (precios, competencia, comportamiento del mercado). Participar en campañas especiales como reactivación, temporada alta o liquidaciones. Tareas Clave Cumplir metas semanales de llamadas, pedidos cerrados y clientes reactivados. Detectar oportunidades de venta cruzada y upselling. Mantener niveles altos de contactabilidad y calidad en la atención. Elaborar reportes periódicos de actividad y resultados. Objetivos Esperados Incrementar las ventas mensuales por canal telefónico. Aumentar la tasa de recompra y el ticket medio por cliente. Reactivar un porcentaje mensual de clientes inactivos. Contribuir al crecimiento de marca y posicionamiento en Europa desde el rol de oficina. Perfil Requerido Experiencia previa en televenta, call center comercial o gestión de clientes por teléfono, preferentemente en alimentación o distribución. Habilidades de comunicación, negociación y cierre. Capacidad de organización, disciplina y seguimiento. Conocimiento de herramientas CRM, correo electrónico y hojas de cálculo. Español nativo o avanzado; se valoran otros idiomas europeos, especialmente inglés o francés. Actitud proactiva, compromiso y orientación a resultados. Qué ofrecemos Incorporación a una empresa en expansión con presencia internacional. Formación inicial sobre productos, procesos y protocolos comerciales. Ambiente de trabajo dinámico y con posibilidad de crecimiento interno. Salario fijo más comisiones por resultados. Estabilidad y desarrollo profesional en el sector de importación y distribución alimentaria. Proceso de postulación Los interesados pueden enviar su currículum actualizado y una breve carta de motivación explicando por qué desean formar parte del equipo. Buscamos profesionales comprometidos, con ganas de crecer y aportar valor en un entorno competitivo y en constante evolución.

About the job Como Maitre, serás responsable de gestionar y organizar las actividades y servicios de un establecimiento de F&B del hotel (restaurante, salón, servicio de habitaciones, etc.) en el esfuerzo continuo del hotel por ofrecer un servicio excepcional a los huéspedes y rentabilidad financiera. ¿Qué tendrás que hacer? Gestionar las operaciones diarias, garantizando los procesos y procedimientos relacionados con la preparación de los productos, la calidad y el servicio y el cumplimiento de las normas y estándares Organizar, coordinar y asignar las actividades, tareas y turnos del personal. Supervisar el servicio del equipo de F&B Asegurarse de que los miembros del equipo conocen y ofrecen los diferentes productos y servicios disponibles del hotel. Asegurarse de que toda la información comunicada por el dept.comercial del hotel es recibida y ejecutada por el equipo. Trabajar en la planificación del menú de acuerdo con los criterios de calidad de la empresa. Supervisar el montaje de las salas del hotel en la organización de eventos, organizando la disposición de las salas Mantener un contacto directo y frecuente con los huéspedes. Demostrar un excelente conocimiento de los huéspedes frecuentes prestando atención a sus preferencias. Gestionar y controlar los comentarios, sugerencias y quejas de los huéspedes, creando y ejecutando planes de acción. Desarrollar e implementar procedimientos para gestionar la calidad del área Identificar oportunidades para incrementar los ingresos del Departamento de F&B (Upselling) Controlar los gastos en todas las áreas y participar en la preparación del presupuesto del departamento. Reclutar, entrevistar y formar al equipo. Supervisar, comentar y reconocer el rendimiento y el desarrollo del equipo Garantizar el cumplimiento de las normas de salud, seguridad, higiene y concienciación sobre el alcohol. ¿Qué buscamos? 2-3 años desarrollando funciones similares Formación profesional en hostelería/F&B. Idioma local (español) y del inglés. Conocimiento de programas informáticos (Microsoft Office, TMS, etc.) y del sistema POS. Dotes de organización y liderazgo. Conocimiento comercial y capacidad de venta. Habilidades interpersonales y de comunicación. Capacidad para reconocer y resolver problemas ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Department: F&B service The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

About the job The Sales & Events Intern will work as a team member to create the most professional sales team in Nobu Hotel Barcelona. He/She will be of support to the Sales & Events team. The Intern must demonstrate high energy levels & provide consistently high levels of customer service and accurate and detailed work, whilst also working with Events Executive/Manager to establish and develop solid relationships with the decision makers within the market. General responsibilities • To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. • To maintain complete and supported records of all sales agreements, contract and quotes for the hotel as per Hotel policies and procedures. • To ensure that the hotel’s database is up to date. • Provide accurate and timely & handovers to front office complete with rooming list, breakfast vouchers and welcome letters. • Liaise with events executive/managers on any corporate, leisure or group issues and action as required, maintaining communication internally. Specific Duties & Tasks • Learn all aspects of the Nobu hotel Barcelona and all pertaining points of interest of the destination • Learn hotel room categories, features, and the restaurant’s menu. • Learn and perform all aspects of marketing: creating collateral, updating the website, support the PR team, support events, participate in marketing operations meetings, handle marketing calendar, etc. • Support the Events team in proceeding to site inspections and organizing events. • Follow-up on client’s requests, pro-forma invoices, rooming-lists, payments of deposits and outstanding balances, etc. • Maintain complete records of all sales agreements, contracts, and quotes. • Ensure that the hotel’s database is up to date. • Negotiate with clients and draft proposals after the sale has been executed. • Collaborate with Sales & Events Executives/Managers on corporate, leisure or group issues by taking required actions and maintaining internal communication. • Attend and participate in all departmental meetings, training sessions and other information meetings as and when requested to do so. 400€ 1-week free stay in the Nobu Hotel * Free staff canteen (1 meal per day) Department: Sales About you Physical Effort and Environment: Must be able to carry up to 6 kilos and must be able to sit or stand for 8 hours in one day based on business needs. Work Schedule: Must be available to work during any shifts, including evening and, if required on occasion overnight. Must be available to work weekends and holidays if needed. Qualifications Education & Experience: Currently studying hospitality management. Prior working experience in a hotel or restaurant is valuable. Computer & Other Technical Skills: Must have basic knowledge of Microsoft Office, including Outlook, Excel, Word. Micros a plus but not a must. Communication: Must be fluent in English and intermediate Spanish valuable. Languages required: . English and Spanish are a plus The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. ​ The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.