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About The Miiro Borneta Hotel The Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites you to discover the charms of the Ciutat Vella. Key Responsibilities ·Guest experience: Ensure guests are greeted upon arrival ad make time to interact effectively with guests. ·Assist Guests during check-in and check-out, including phone interaction and face-to-face interaction. ·Assist Guests with questions, directions, event schedules, and other information regarding their stay. ·Respond appropriately to guest complaints, solicit feedback, and build relationships to drive continuous improvement in guest satisfaction. ·Being pro-active in getting things done and exceeding expectations of both guests and colleagues where possible ·Employ attention to detail to ensure the security of guest room access ·Health Safety & Security: Demonstrate a comprehensive understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety. ·Familiarise yourself with emergency and evacuation procedures. Requirements ·Proven experience as a receptionist or in a similar role in a high-end or busy restaurant setting. ·Fluency in Spanish and English. ·Excellent communication and interpersonal skills. ·Ability to work flexible hours, including evenings, weekends, and holidays. Benefits • Competitive salary. • Private insurance. • Training and development. • Employee discounts in Miiro Hotels. • Uniforms and Laundry Service. If you are passionate about providing exceptional service and creating memorable experiences, we invite you to apply for the Host position. Join our team and contribute to a work culture that values excellence, respect, and teamwork.

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About the job Company Description We’re looking for a Host to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). Four Corners brings the energy and attitude of New York with quick slices of thick crust, Detroit-style pizza at The Slice Shop or lighter Italian-American inspired dishes, perfect for a long lunch or dinner that rolls into late-night cocktails and natural wine. Tope is our rooftop taqueria with views over Barcelona, serving Mexican-inspired flavours and punchy cocktails. More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to the Outlet Manager, you will be responsible to provide a friendly, helpful, and responsive service to all our guests, ensuring they are treated as individuals and will want to return. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and plenty of opportunity for development. Type of contract: Fijo discontinuo. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Job Description What you’ll do… You're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way. Deal with the coming and going of guests, making sure all bills are correct and contain no surprises. Work with all our teams to make sure we're always busy and help our Restaurant and Events team with any individual and group bookings. Answer phones, sort out requests, give recommendations - you're the one-stop-shop for our guests to turn to. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. It's all about attitude for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who you'd want to stop and chat to. Must be fluent in Spanish and English, additional languages will be highly valuable. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona. Department: Host/Hostess The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

We are currently seeking a motivated and detail-oriented Hindi Compliance Analyst to join our team on a full-time basis. Working Hours: Monday to Friday, from 8:00 a.m. to 4:00 p.m. Responsibilities - Acquire identification documents in accordance with AML and KYC regulations. - Review and verify the accuracy of received documentation. - Conduct investigations and follow-ups via phone and email as required by compliance standards. Requirements - Native-level fluency in Hindi is essential. - Professional working proficiency in English (spoken and written). - An academic degree is considered a strong asset. - No prior experience required — full in-house training is provided. This is an excellent opportunity to start a career in compliance within a dynamic and international environment. If you are detail-oriented and eager to learn, we’d love to hear from you! Tipo de puesto: Jornada completa Beneficios: Cesta de navidad Eventos de la empresa Ordenador de empresa Programa de formación Teletrabajo opcional Horario: De lunes a viernes Ubicación del trabajo: Empleo presencial

About You: Fluent in English, Spanish, and Tagalog (speaking & writing) Comfortable with MS Office, email, WhatsApp, and internet use Friendly, responsible, and organized 🛠️ What You’ll Do: Handle client inquiries via phone, in-person, and WhatsApp Assist with booking tickets and general office admin Maintain accuracy in documentation and communication

We are looking for a dynamic, versatile operations assistant, who is eager to join a student residence with 128 rooms (223 beds) in Barcelona. You will be working in an educational environment, with an exclusive package of services and accommodation in an exceptional location. Your responsibilities: -You are the (first) face of our reception at the student residence -You take care of our customer service; you help students at the counter, by mail, and over the phone -You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cards -You accompany visitors and future clients during open days, a tour of the facilities, etc. -You support the administration office -You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening) -You apply the neccesary protocols in emergencies -This role requires you to work in shifts, with a rotating schedule of 40-hours a week, planned within Monday to Sunday from 7am to 11pm with corresponding weekly breaks and holidays. Your skills: -Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas …) will be positively valued -Experience in hospitality industry -You speak Spanish, as well as English -You know how to work with MS Office -You have some interest and knowledge of costumer service, social networks and new technologies What we offer: -The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental Europe -You will help build the future by working with and for the student generation -Opportunities for further development and (international) growth -A pleasant workplace in Barclona with a fun, dynamic team -An attractive, competitive salary complemented by numerous additional benefits

We're hiring a native German speaking Junior Digital Marketing Specialist in Barcelona to help new clients build their first Google Ads campaigns! Your role: - Onboarding new clients, and developing PPC campaigns - Detecting customer needs, upselling, and driving growth - Engaging with clients daily (via phone), ensuring customer satisfaction. What you need: - 1–2 years in sales/online advertising - Strong communication, goal-oriented mindset - BA/BS degree (marketing background is a plus) What we offer: - Full-time (Mon-Fri), hybrid model - Permanent contract, private health insurance - Relocation support for moving to Barcelona - Continuous training, certifications & clear career growth - Supportive team & coaching

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Location: Barcelona, Spain Your Role As a Customer Service Advisor, your main responsibility will be to provide outstanding support to customers by responding to both technical and administrative inquiries via phone, chat, and email. You will assist customers with the installation and setup of payment terminals and online solutions, troubleshoot issues, and contribute to building lasting customer relationships. Your Profile Fluent in Swedish Working proficiency in English Previous experience in a call or contact centre Excellent communication and interpersonal skills A positive attitude and openness to change Team-player with strong collaboration skills Effective listening skills Service-oriented with attention to detail in problem-solving Able to handle conflicts in a constructive and professional manner Daily Tasks Block lost or stolen credit and debit cards Respond to inquiries from cardholders, ensuring the security of sensitive information Conduct identity verification and guide customers through security procedures Review temporarily blocked cards, and take action to block or unblock permanently Handle claim files related to card issues Benefits Paid training provided Free Spanish lessons (once a week) Friendly and people-oriented work environment with a fun atmosphere Competitive salary with bonus opportunities Additional employee benefits: meal and transport cards, private health insurance Free fruit and coffee at the office Career growth and development opportunities

A company in the comercial sector is looking for an inbound Customer Service specialist for the Portuguese market and work in Plaza Europa and perform the following tasks: - Manage inbound contacts (phone calls, emails and letters) from customers seeking information or assistance. - Provide accurate and timely responses to customer inquiries regarding products, services and company policies. - Manage website-generated contact forms and provide support through digital channels. - Handle all calls in accordance with applicable service levels and guidelines, call scripts provided by the company. Languages: - Portuguese spoken and written correctly (Level C2). - English correctly spoken and written (Level C1). Schedule: Full day of 40 hours per week between Monday to Thursday from 08h to 17h and Friday 08h to 15h with the breaks established by law. Contract ETT sustitution of 6 months Salary: 13,82 € gross/hour

Dutch or Flemish Customer Service Agent – Barcelona Location: Barcelona, Spain Languages: Dutch or Flemish + English Start date: 19.05.2025 Your role For one of the biggest Energy suppliers in Belgium, we are looking for a Customer Service Agent who speaks either Flemish or Dutch with English. In this job you will help private and commercial clients with questions or problems through phone or email. These questions relate, among other things, to changes to customer data, contracts and inquiries about invoices. Previous customer contact experience is not required but is appreciated. You must live in Barcelona or be willing to relocate in the short term. Your profile - You are service and result-oriented - You can work and problem-solve independently with a good dose of analytical thinking - You have the ability to empathize with your customer - You are a good listener and have good communication skills - Hospitable, customer-friendly and helpful to the customer - You are looking for a challenging long-term position Benefits - Paid training - Free Spanish lessons (once a week) - Unique, atmospheric, people-oriented call centre - Market-based salary with the possibility of a bonus - Employee benefits such as meal cards, transport cards and private insurance - Growth opportunities - Hybrid work model after 3 months 📩 Please make sure to upload your full CV when applying through the app, thank you.