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  • Recepcionista Hotel Borneta
    Recepcionista Hotel Borneta
    3 days ago
    Full-time
    Ciutat Vella, Barcelona

    About The Miiro Borneta Hotel The Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites you to discover the charms of the Ciutat Vella. Key Responsibilities ·Guest experience: Ensure guests are greeted upon arrival and make time to interact effectively with guests. ·Assist Guests during check-in and check-out, including phone interaction and face-to-face interaction. ·Assist Guests with questions, directions, event schedules, and other information regarding their stay. ·Respond appropriately to guest complaints, solicit feedback, and build relationships to drive continuous improvement in guest satisfaction. ·Being pro-active in getting things done and exceeding expectations of both guests and colleagues where possible ·Employ attention to detail to ensure the security of guest room access ·Health Safety & Security: Demonstrate a comprehensive understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety. ·Familiarise yourself with emergency and evacuation procedures. Requirements ·Proven experience as a receptionist or in a similar role in a high-end or busy hotel environment. ·Fluency in Spanish and English. ·Excellent communication and interpersonal skills. ·Ability to work flexible hours, including evenings, weekends, and holidays. Benefits • Competitive salary., • Private insurance., • Training and development., • Employee discounts in Miiro Hotels., • Uniforms and Laundry Service. If you are passionate about providing exceptional service and creating memorable experiences, we invite you to apply for the Host position. Join our team and contribute to a work culture that values excellence, respect, and teamwork.

    Immediate start!
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  • Recepcionista - horario hibrido
    Recepcionista - horario hibrido
    4 days ago
    Full-time
    Ciutat Vella, Barcelona

    About The Miiro Borneta Hotel The Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites you to discover the charms of the Ciutat Vella. Key Responsibilities • Guest experience: Ensure guests are greeted upon arrival and make time to interact effectively with guests., • Assist Guests during check-in and check-out, including phone interaction and face-to-face interaction., • Assist Guests with questions, directions, event schedules, and other information regarding their stay., • Respond appropriately to guest complaints, solicit feedback, and build relationships to drive continuous improvement in guest satisfaction., • Being pro-active in getting things done and exceeding expectations of both guests and colleagues where possible, • Employ attention to detail to ensure the security of guest room access, • Health Safety & Security: Demonstrate a comprehensive understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety., • Familiarise yourself with emergency and evacuation procedures. Requirements • Proven experience as a receptionist or in a similar role in a high-end or busy hotel environment., • Fluency in Spanish and English., • Excellent communication and interpersonal skills., • Ability to work flexible hours, including evenings, weekends, and holidays., • SHIFTS: AFTERNOON & NIGHT Benefits • Competitive salary., • Private insurance., • Training and development., • Employee discounts in Miiro Hotels., • Uniforms and Laundry Service. If you are passionate about providing exceptional service and creating memorable experiences, we invite you to apply for the Host position. Join our team and contribute to a work culture that values excellence, respect, and teamwork.

    Immediate start!
    Easy apply
  • Dutch Customer Service Representative in Barcelona
    Dutch Customer Service Representative in Barcelona
    6 days ago
    €1600–€1800 monthly
    Full-time
    Sant Martí, Barcelona

    🇳🇱 DUTCH-SPEAKING CUSTOMER SERVICE REPRESENTATIVE 📍 Barcelona | 📅 Start date: 31 August Turn your Dutch language skills into an exciting international career in Barcelona! ☀️ We are looking for a friendly, empathetic and solution-oriented Dutch speaker to join an international Customer Service team. You will be the first point of contact for customers, helping them with their questions and making sure they receive professional and personalised support. If you enjoy helping people, solving problems and working in a positive, fast-paced environment, we would love to meet you! 💬 YOUR ROLE • Assist customers by phone and email, • Answer administrative, billing and contract-related questions, • Provide basic technical support, • Schedule maintenance and installation appointments, • Find the best solution for each customer, • Keep customer information accurate and up to date, • Identify suitable up-selling and cross-selling opportunities 🌟 WHAT WE’RE LOOKING FOR • Native-level Dutch (C2), • Good level of English (B2), • French or Spanish is a plus, • Strong communication and listening skills, • Friendly, patient and customer-focused attitude, • Proactive and solution-oriented mindset, • Customer service or call centre experience is a plus, • Availability to start on 31 August 🕐 SCHEDULE AND TRAINING • 39-hour contract, • Monday to Friday, • Working hours from 09:00 to 18:00, • Weekends off, • Two weeks of fully paid, full-time training 🎁 WHAT YOU’LL ENJOY • Weekly Spanish lessons 💃, • International and people-focused work environment 🌍, • Flexible benefits through Edenred 💳, • Meal, transport and health benefit options, • Four company events every year 🥳, • Free coffee and fresh fruit at the office ☕, • Professional development and career opportunities 📈, • Possibility of hybrid work after the initial office-based period, depending on performance 🏡 💰 SALARY €1,600 gross/month + up to €200 gross monthly bonus Ready to begin your new chapter in Barcelona? ☀️ Apply today—we look forward to meeting you!

    Immediate start!
    Easy apply
  • Groups & Events Sales Executive - Renaissance Barcelona
    Groups & Events Sales Executive - Renaissance Barcelona
    6 days ago
    Full-time
    Eixample, Barcelona

    POSITION SUMMARY Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    No experience
    Easy apply
  • German-Speaking Fundraising Agent (Freelance – Remote)
    German-Speaking Fundraising Agent (Freelance – Remote)
    12 days ago
    €15–€20 hourly
    Full-time
    Barcelona

    🚀 About the opportunity We are recruiting on behalf of one of our clients looking for German-speaking Fundraising Agents to contact individuals who have already supported charitable causes in the past. This is not cold calling. You'll be speaking with warm contacts who are already familiar with the organization and helping encourage renewed support. This is a fully remote freelance opportunity with flexible working hours. 🎯 What you'll do • Contact previous supporters by phone, • Have friendly, engaging conversations, • Explain current fundraising campaigns, • Encourage supporters to make a new donation, • Update call outcomes in the CRM 👤 What we're looking for • Native or fluent German (C1/C2), • Good communication and listening skills, • Comfortable speaking on the phone, • Reliable internet connection and a quiet workspace, • Available at least 20 hours per week, • Previous experience in customer service, sales, fundraising or call centers is a plus, • Self-employed/Freelance status (or able to work as an independent contractor) 💰 Compensation • €15 per hour, • Performance bonus for every successful donation, • Flexible schedule, • Remote work 🌍 Why join? • Warm leads only (no cold calling), • Meaningful work supporting charitable initiatives, • Flexible hours that fit your schedule, • Ongoing training and support, • Long-term collaboration opportunities for top performers

    Immediate start!
    No experience
    Easy apply
  • Convention Services Executive - W Barcelona
    Convention Services Executive - W Barcelona
    7 days ago
    Full-time
    Eixample, Barcelona

    POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    No experience
    Easy apply
  • Operations Assistant (Receptionist) - Barcelona Residences
    Operations Assistant (Receptionist) - Barcelona Residences
    17 days ago
    €1800 monthly
    Full-time
    Barcelona

    Join us in delivering a great first living experience to more than 21.000 students Xior is the largest owner & operator of student accommodation in continental Europe. Our mission is to give as many students as possible a great first living experience. We offer a second home to more than 21.000 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, study, connect and relax. We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students' journey to independence. The right people are essential in this. Would you like to contribute to this as Operations Assistant in one of our Residences in Barcelona? We are looking for a dynamic, versatile operations assistant, who is eager to join two of our best student residence with more than 200 rooms combined and the activity this entails. You will be working in an educational environment, with an exclusive package of services and accommodation in an exceptional location. Your responsibilities: • You are the (first) face of our reception at the student residence, • You take care of our customer service; you help students at the counter, by mail, and over the phone, • You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cards, • You accompany visitors and future clients during open days, a tour of the facilities, etc., • You support the administration office, • You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening), • You apply the necessary protocols in emergencies Your working conditions: • Permanent contract - 40h a week., • Rotating morning or afternoon shifts from Monday to Sunday, with 2 days off per week., • Salary of 1.800€ gross per month, • You will be working in one of our residences in Barcelona (Paseo de Gracia, Collblanc or Diagonal-Besòs. Your skills: • Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas…) will be positively valued, • You speak Spanish, as well as English, • You know how to work with MS Office, • You have some interest and knowledge of costumer service, social networks and new technologies What we offer: • The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental Europe., • You will help build the future by working with and for the student generation., • Opportunities for further development and (international) growth., • Pleasant workplaces in Barcelona with a fun, dynamic team, • An attractive, competitive salary complemented by numerous additional benefits

    Immediate start!
    Easy apply
  • Reservation Internship
    Reservation Internship
    7 days ago
    Full-time
    Eixample, Barcelona

    Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. The main responsibilities include: • Customer care through phone and email demands. • Manage individual and group (accommodation) reservations. • Use of reservation programs: Opera (PMS) and Resaweb. • Follow up of any reservation no matter the shop channel making them all feel “spoiled”. • Revise all the reservations on the books to check their validity and details.

    No experience
    Easy apply
  • SDR & Sales Representative (Part-Time, Remote)
    SDR & Sales Representative (Part-Time, Remote)
    1 month ago
    Part-time
    Barcelona

    📍 Location: Remote - based in or connected to one of our markets: Madrid, Barcelona, Lisbon, Amsterdam, Luxembourg, or Singapore 💸 Compensation: Base pay + performance bonuses 🗣️ Languages: Fluent English + Spanish, French, Portuguese, or Dutch About Locallista Locallista connects expats with trusted local service providers - from home services to education and accounting services. Live in Lisbon, Barcelona, and Madrid, and expanding internationally. Our mission: find the best service providers in every market we operate in. The Roles We're hiring for two profiles on our business sales team: Sales Development Rep (SDR) - High-energy phone work. You make short, fast calls to local businesses with one goal: book a meeting with a Sales Rep. Speed and positivity are everything. Sales Representative (SR) - You run the meetings. Pitch Locallista, handle questions, and enroll great businesses into our community. Your results directly drive your bonus. Both are flexible part-time positions (40–100% of full time, you choose monthly) starting as a 3-month engagement. You • High energy, positive, and you love talking to people, • Ownership mentality - you want to win at whatever you take on, • Fluent English + Spanish, French, Portuguese, or Dutch, • No experience needed - we train you. Attitude is what counts. What You'll Get • Flexible hours that fit around your life or studies, • Full training, real coaching, and performance bonuses on top of base pay, • A front-row seat at a fast-scaling international startup

    Immediate start!
    No experience
    Easy apply
  • Auxiliar Administrativo/a
    Auxiliar Administrativo/a
    2 months ago
    €600–€700 monthly
    Part-time
    Eixample, Barcelona

    Responsibilities: • Answer and direct phone calls and emails, • Organize and schedule appointments and meetings;, • Take accurate minutes of meetings, • Maintain contact list, date base, • Conduct data entry, • Assist in the preparation of regularly scheduled reports, • Book travel arrangements, • Submit and reconcile expense reports, • Provide general support to visitors, • Provide information by answering questions and requests, • Research and creates presentations, • Generate reports, • Handle multiple projects, • Carry out administrative duties such as filing, typing, copying, binding, scanning, etc., • Write letters and emails on behalf of other office staff, • Handle sensitive information in a confidential manner, • Coordinate office procedures, • Reply to email, telephone, or face to face inquiries, • Develop and update administrative systems to make them more efficient, • Manage staff appointments, • Oversee and supervise the work of junior staff, • Coordinate repairs to office equipment, • Greet and assist visitors to the office, • Photocopy and print out documents on behalf of other colleagues, • Provide polite and professional communication, • Confirm restaurant reservations for senior staff, • Book the appointments for clients, • Accompany clients to their appointments Administrative assistant requirements: • Proven admin or assistant experience, 2 years experience, • Knowledge of office management systems and procedures, • Excellent time management skills and ability to multi-task and prioritize work, • Attention to detail and problem solving skills, • Spanish: native or bilingual, • Written and oral fluency in English, another language is a plus, • Excellent written and verbal communication skills, • Strong organizational and planning skills, • Proficient in MS Office, • High school diploma or equivalent; college degree preferred

    Easy apply
  • Atención al Cliente
    Atención al Cliente
    2 months ago
    Full-time
    Barcelona

    Customer Service – Premium Aesthetic Clinic We are looking for several customer service profiles to join the front-office and client coordination team of a premium aesthetic medicine clinic in Barcelona. This is a client-facing role for people with excellent communication skills, and a professional attitude. Depending on experience and strengths, the position may include reception, client coordination, appointment management, beauty advisory, administrative support, or acting as an office lead responsible for coordinating daily clinic operations. Main responsibilities • Welcome and assist clients in a professional and friendly way., • Manage phone calls, messages, emails, and appointment requests., • Coordinate appointments and clinic agendas., • Support clients throughout their journey, from first contact to appointment., • Follow up with potential and existing clients., • Advise clients on available aesthetic treatments and services., • Support the doctors and management team to ensure smooth daily operations., • Help with basic administrative and office tasks., • For more senior profiles: support office coordination and day-to-day clinic organisation. Available roles • Receptionist / Client Coordinator, • Customer Service Representative, • Beauty Advisor, • Office Administrator / Clinic Coordinator Requirements • Excellent spoken and written Spanish and English., • Strong communication and interpersonal skills., • Professional, organized, and reliable., • Comfortable speaking with clients face to face, by phone, and by email., • Able to work in a premium, client-focused environment., • Previous experience in customer service, reception, sales, hospitality, beauty, aesthetics, healthcare, dental clinics, luxury retail, or similar sectors is valued., • Catalan and/or Hungarian are highly valued. Profile we are looking for We are looking for people who are warm, clear, structured, and confident when communicating with clients. The ideal candidate enjoys helping people, understands premium service, and can stay organized in a dynamic clinic environment. We ask that candidates submit their CV in English.

    No experience
    Easy apply
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