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Receptionist SO/ Sotogrande13 days agoFull-timeCádizAbout the job Company Description SO/ Sotogrande is a tribute to fashion, design, gastronomy and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the cozy spirit and essence of the old Cortijo de Santa Maria de la Higuera, turning it into an idyllic place where families and friends celebrate life, enjoy serenity together, and a healthy and contemporary lifestyle. It is the preferred destination on the Costa del Sol for golf lovers, enjoying a privileged location surrounded by the 7 best golf courses in Europe. It has 152 rooms and 36 suites and exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, Kid's Club, 2,800 m2 of spa and fitness and bright event rooms with views. Its gastronomic offer consists of 4 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails. Job Description What you will do as part of our team: Welcome guests with a warm and friendly demeanor, ensuring a positive first impression. Assist guests with check-in and check-out procedures, including verifying reservations and processing payments Respond promptly and professionally to guest inquiries, requests, and complaints, resolving issues to ensure satisfaction. Provide accurate information about resort facilities, services, and local attractions. Manage room reservations, cancellations, and modifications using the property management system Coordinate with other departments to ensure special requests, such as early check-ins or specific room preferences, are fulfilled. Record income and settle customer accounts ensuring that service standards are met. Promote resort amenities, services, and upgrades to enhance guest experiences and drive revenue. Offer personalized recommendations for dining, spa treatments, and activities within the resort. Keep your work station tidy and with all the necessary material according to guidelines. Handle incoming calls, emails, and messages professionally and efficiently. Communicate effectively with housekeeping, concierge, and other departments to ensure smooth operations. Assist in coordinating guest arrivals, departures, and transportation arrangements. Prepare reports on room occupancy, revenue, and guest feedback for management review. Print and check all your cash transactions and negative postings before the end of your shift. Ensure that the Police report is sent correctly on a daily basis. Assist and support the Bell Boy, Concierge when the occasion requires it. Qualifications Driving license and own vehicle. High school diploma or equivalent; hospitality or tourism education preferred. Fluent in English (oral and written), have a third language (it is valued). Previous experience as a receptionist or in a guest-facing role, ideally in a luxury hotel or resort will be valued. Knowledge of the OPERA program (valued). Strong interpersonal and problem solving skills. Be highly responsible and reliable. Ability to work well under pressure in a fast-paced environment. Ability to work cohesively as part of a team. Ability to focus on the needs of the guest while remaining calm and courteous. Additional Information Attractive incentive plan. Significant discounts on Hotel services. Discounts in Accor group hotels and collaborating companies. Department: Reception The company Avant-garde & Stylish SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.
Immediate start!No experienceEasy apply - Seguros
GESTOR DE EQUIPO PROVINCIA DE CADIZ1 month ago€1200–€2500 monthlyFull-timeCádizEn Generali buscamos incorporar un Agente Gestor de Equipo Comercial que asuma la creación y dinamización de un nuevo equipo de asesores de seguros en la provincia de Cádiz, pudiéndose realizar el trabajo de forma híbrida por lo que no es obligatorio asistir a la oficina de Cádiz a diario. ¿Qué harás? -Buscar candidatos para el puesto de asesor de seguros y proponer su participación en el proceso de selección para incorporarlos como miembros de tu equipo. -Participar en la formación de productos, metodología comercial y herramientas digitales de los asesores de seguros bajo tu ámbito. -Dinamizar la actividad comercial de los miembros de tu equipo para garantizar el cumplimiento de los objetivos. -Acompañar a los asesores de seguros a visitas y reuniones con sus clientes. -Gestionar el desarrollo de los miembros de tu equipo para consolidarlos como profesionales del sector. ¿Qué te ofrecemos? -Plan de desarrollo profesional en base a objetivos comerciales. -Flexibilidad horaria para facilitarte la conciliación. -Formación a nuestro cargo para que obtengas el certificado grupo 2, exigido por la DGS. -Un completo programa de formación continua en productos. -Ingresos crecientes y recurrentes mediante un sistema retributivo compuesto por fijo mensual+incentivos por productividad del equipo+bonus+comisiones por ventas propias, todo a través de un contrato mercantil
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