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Assist German-speaking customers via phone, email, and chat with account queries, transactions, and digital banking tools. Positive, adaptable, and eager to learn (prior banking experience is a plus, but not required).

You've evaluated agents, not only models, and you know why single-turn accuracy says little about. You can tell a real regression from noise, and design an experiment that answers the question. Accuracy matters more here than speed or novelty.

Manage non-conformities and drive corrective and preventive actions (CAPA). Knowledge of marine equipment manufacturing and supplier qualification processes.