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Experience The Power Of a Game-changing Career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an Account Manager in Malaga (On-site), you will be part of our team of game-changers who are powering the brands of the future in the tech industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What You Will Do In This Role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. What You’ll Experience With Us As an Account Manager in our team, you will: • Secure new customer wins for Cloud, • Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners, • Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution, • Collaborate with local TCM on pipeline and partner introductions, • Where TCM doesn’t exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption & usage in assigned territory, • Surface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners, • Control main performance indicators and run rates of pipeline, • Are native or proficient in Flemish plus fluent in English, • Have 3-6+ years of technology related sales or business development experience, • Have experience working within a partner ecosystem and technical sales environment preferred, • Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required, • Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred, • Fundamentals certification required, • Understand cloud deployment and adoption planning, • Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology, • Bachelor's degree required, • Major or minor in computer science, mathematics or engineering, • Proven track record of outstanding performance and achieving goals, • Full-time, permanent contract: Monday to Friday from 9:00 to 18:00, • Salary offer: 35 000 € gross/year + up to 5000 in bonus gross/year + Private Medical Insurance, • Great office location in Benalmadena, • Full paid training about the company and the project you will be working on

Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Senior Account Manager in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in the tech industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. What you’ll experience with us As an Account Manager in our team, you will: • Secure new customer wins for Cloud, • Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners, • Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution, • Collaborate with local TCM on pipeline and partner introductions, • Where TCM doesn’t exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption & usage in assigned territory, • Surface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners -Control main performance indicators and run rates of pipeline • Establish a foundation for how technology and services can meet customer/partner needs Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Are native or proficient in Dutch plus fluent in English, • Have 3-6+ years of technology related sales or business development experience, • Have experience working within a partner ecosystem and technical sales environment preferred, • Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required, • Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred, • Fundamentals certification required, • Understand cloud deployment and adoption planning, • Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology, • Bachelor's degree required, • Major or minor in computer science, mathematics or engineering, • Proven track record of outstanding performance and achieving goals, • Exceptional interpersonal as well as verbal and written communication skills Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: -Full-time, permanent contract: Monday to Friday from 9:00 to 18:00 • Salary offer: 35 000 € gross/year + up to 5000 in bonus gross/year + Private Medical Insurance -Great office location in Benalmadena -Full paid training about the company and the project you will be working on -Career development program, specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1707096

Here is an exciting opportunity for a seasoned Front Office leader to join the team as Front Office Manager at the Wyndham Costa del Sol part of the IDILIQ Group. THE COMPANY IDILIQ Group, a Wyndham Hotels & Resorts partner, are pioneers of the resort-based residence concept with over 40 years’ experience. IDILIQ Group design, develop and manage residences, and sell resort-based properties in some of the most sought-after holiday destinations around the world. THE ROLE The incumbent is responsible for the hotel’s commercial, quality and people performance in front office department. She/he will combine strategic thought and planning which will enhance the growth and profitability of the department. As the department head, he/she will also be responsible for the departmental budget, expenses, promotions and upselling initiatives and results This exciting role has total accountability for a large people team including, head receptionists, front desk agents / receptionists that support over 590 residences in multi locations across the resort, a team of guest service agents based in two branded guest service centres at either side of the resort, and a large team of porters and night staff that make up the front office function. Other key duties and responsibilities: • Effective leadership of the front office team including but not limited to setting clear objectives and performance expectations, recruitment and onboarding of new team members, driving team member engagement, team communication, employee relations, supporting and development of individuals and team, and performance management., • Prepare work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation., • Ensure service standards are kept in line with company standards., • Ensure the team attend promptly to guest feedback (both positive and negative) and requests., • Supervise the rooms inventory in Opera Cloud, • Implement strategies aimed at cost minimisation and productivity maximisation but not at the expense of Quality Standards., • Review payroll figures to identify opportunities. Ensure rotas are submitted on time for payroll submission., • Monitor guest feedback results to identify shortfalls and remedy service issues, • Monitor and review Quality Standards for the Department and follow up with relevant actions, • Making sure that the team is trained and confident to drive the Wyndham Rewards loyalty Programme, • Implementing effective upselling programs to drive departmental revenue, • Conduct regular team member meetings to keep all team member informed of events, • Leading and supporting a team through change, • Participate in the preparation of the Strategic Business and Operating Plans, • Report on changes in standards and on performance against standards., • Effectively communicate and enforce company rules and regulations., • Ensuring the team is following the company grooming standards and are trained on how to conduct themselves in front of guests (posture, communication and body language)., • Ensure exceptional hygiene, health & safety standards in the department, • As a member of the senior hotel team, support the hotel operations as required, • Is motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance., • Is flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you., • Maintains high team focus by showing co-operation and support to colleagues in the pursuit of the hotel’s goals THE PERSON Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham Hotels & Resorts’ Count on Me! Service Culture to Be Responsive, Be Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind: Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised. Key Competencies • Business Acumen, • Building Trust, • Communication, • Driving Result, • Situational Leadership, • Resilience, • Change Management, • Diversity & Inclusion Background & Skills: • Minimum 2 years’ experience as a Front Office Manager within a large 4 / 5-star resort / holiday complex, • A recognized business or hospitality management qualification or a graduate degree., • Experience with Opera Cloud, Revenue Management Systems, are would regard yourself as tech savvy., • Understanding of payments systems and have a built strong solid accounting relationships with the accountants functions in your previous role/s, • Experience of and practical use of OTA intranet systems, • Experience of handling Tour Operator Operating processes, • Experience of handling large leisure and corporate groups from a front office perpsective, • Experience of managing people / effective leadership, • Four / Five star internationally branded hotel experience is an advantage, • Proven track record of driving quality and revenue within the front office department, • Experience of leading a diverse team through change, • Fluency in Spanish and English, • A strong sense of commerciality and financial acumen WHY SHOULD YOU JOIN? • Salary: Competitive Compensation & Benefits, • Development: Extensive Learning & Development opportunities, • Career: We will look after your career development, • Exposure: Join a growing company and be part of our journey Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed directly by the franchisee. You should not expect any form of employment status with Wyndham Hotels and Resorts . You will not be eligible for any compensation or benefits beyond those provider to you by the Franchisee.

Here is an exciting opportunity for a seasoned Guest Service Manager to join the team at the Wyndham Costa del Sol, part of the IDILIQ Group. THE COMPANY IDILIQ Group, a Wyndham Hotels & Resorts partner, are pioneers of the resort-based residence concept with over 40 years’ experience. IDILIQ Group design, develop and manage residences, and sell resort-based properties in some of the most sought-after holiday destinations around the world. THE ROLE The incumbent, reporting directly to the Front Office Manager, will be overseeing the daily operations of the front desk during their shifts, ensuring that all departments run smoothly, and guests receive excellent service. The Guest Service Manager act as the point of contact for guest concerns, staff queries, and operational issues, ensuring the highest standards of hospitality and guest satisfaction. The incumbent will also be responsible for resolving emergencies and ensuring statutory compliance in the absence of senior management. Other key duties and responsibilities: • Supervise the daily operations during the shift, including front office, housekeeping, food and beverage, and maintenance., • Ensure smooth and efficient coordination between departments to deliver exceptional guest experiences., • Perform regular inspections of public areas, guest rooms, and back-of-house areas to ensure cleanliness, safety, and service standards are being maintained., • Handle guest complaints, concerns, and special requests, resolving issues promptly and professionally., • Greet VIP and returning guests, ensuring personalized service and attention to detail., • Monitor guest feedback and work with the management team to address areas of improvement., • Provide leadership and support to departments during shifts, ensuring high levels of motivation, training, and service delivery., • Assist with training new employees and reinforcing policies and procedures., • Conduct shift briefings to communicate important information to team members, such as guest preferences, operational updates, or special events., • Respond to emergencies (fire alarms, medical emergencies, etc.) and coordinate with security and emergency services as needed., • Ensure compliance with safety, health, and security protocols, including guest and staff safety during emergency situations., • Act as the point of contact for any urgent maintenance or operational issues that arise during shifts., • Monitor room availability and assist in yield management by ensuring room rates are optimized based on occupancy levels., • Ensure accuracy in guest billing, cash handling, and financial transactions during shifts., • Review shift reports, reconcile revenue, and prepare daily financial summaries for management., • Prepare detailed handover reports for the next shift and senior management, summarizing guest interactions, maintenance issues, and operational concerns., • Ensure compliance with policies, including room availability updates, occupancy tracking, and inventory management., • Work closely with department heads and the management team to implement operational strategies and improve service standards., • Participate in department meetings and contribute to decision-making on hotel improvements and staff development. THE PERSON Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham Hotels & Resorts’ Count on Me! Service Culture to Be Responsive, Be Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind: Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised. Key Competencies • Excellent Service delivery, • Strong problem-solving and decision-making abilities., • Operational efficiency, • Communication, • Planning & organisation, • Resilience, • Ability to multitask and handle stressful situations calmly and professionally Background & Skills: • Minimum 2 years’ experience as a Front Office Supervisor or Guest Service Manager within a large 4 / 5-star resort / holiday complex., • A business or hospitality management qualification or a graduate degree., • Experience with Opera Cloud, • Understanding of payments systems and procedures, • Understanding of emergency procedures, • Experience of handling large leisure and corporate groups from a front office perspective, • Four / Five star internationally branded hotel experience is an advantage, • Fluency in Spanish and English WHY SHOULD YOU JOIN? • Salary: Competitive Compensation & Benefits, • Development: Extensive Learning & Development opportunities, • Career: We will look after your career development, • Exposure: Join a growing company and be part of our journey Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed directly by the franchisee. You should not expect any form of employment status with Wyndham Hotels and Resorts. You will not be eligible for any compensation or benefits beyond those provided to you by the Franchisee.

Zoco Home is a premium Mediterranean lifestyle brand blending interior design and furniture. With a presence in retail and e-commerce, and growing international reach. We are seeking a Málaga based Chief Operating Officer (COO) to strengthen our leadership team and drive operational excellence across the business. This is a pivotal executive role responsible for translating vision into structure, strategy into execution, and growth into measurable results. The COO will oversee daily operations while building the systems, processes, and cross-functional alignment needed to support our next phase of growth — all while protecting Zoco Home’s identity, premium positioning, and customer experience. What You’ll Be Responsible For • Leading company wide business planning and operational strategy, • Driving operational excellence across stores, e-commerce, and supply chain, • Elevating in-store experience while maintaining premium retail standards, • Aligning commercial, operational, and financial objectives, • Overseeing inventory management, logistics, and retail performance optimization, • Developing scalable systems to support international growth, • Establishing KPIs and performance frameworks across departments, • Strengthening financial performance through budgeting, forecasting, and margin optimization, • Building and mentoring high-performing leadership teams What We’re Looking For • Strong and proven experience in premium or lifestyle retail operations, • Deep understanding of multi-channel retail (stores + e-commerce), • Strategic mindset with hands-on operational leadership experience, • Excellent analytical skills and data-driven decision-making capabilities, • Solid financial acumen, including budgeting, forecasting, and P&L management, • Proven track record of scaling retail businesses, • Previous senior executive or operational leadership experience, • Degree in Business Administration, Finance, or related field preferred, • Fluent in both English and Spanish This is a full-time, Málaga-based position. If you are a structured, commercially driven leader who understands how to scale a premium lifestyle brand without losing its essence — we would love to connect.

Here is an exciting opportunity for a seasoned Guest Service Manager to join the team at the Wyndham Costa del Sol, part of the IDILIQ Group. THE COMPANY IDILIQ Group, a Wyndham Hotels & Resorts partner, are pioneers of the resort-based residence concept with over 40 years’ experience. IDILIQ Group design, develop and manage residences, and sell resort-based properties in some of the most sought-after holiday destinations around the world. THE ROLE The incumbent, reporting directly to the Front Office Manager, will be overseeing the daily operations of the front desk during their shifts, ensuring that all departments run smoothly, and guests receive excellent service. The Guest Service Manager act as the point of contact for guest concerns, staff queries, and operational issues, ensuring the highest standards of hospitality and guest satisfaction. The incumbent will also be responsible for resolving emergencies and ensuring statutory compliance in the absence of senior management. Other key duties and responsibilities: Supervise the daily operations during the shift, including front office, housekeeping, food and beverage, and maintenance. Ensure smooth and efficient coordination between departments to deliver exceptional guest experiences. Perform regular inspections of public areas, guest rooms, and back-of-house areas to ensure cleanliness, safety, and service standards are being maintained. Handle guest complaints, concerns, and special requests, resolving issues promptly and professionally. Greet VIP and returning guests, ensuring personalized service and attention to detail. Monitor guest feedback and work with the management team to address areas of improvement. Provide leadership and support to departments during shifts, ensuring high levels of motivation, training, and service delivery. Assist with training new employees and reinforcing policies and procedures. Conduct shift briefings to communicate important information to team members, such as guest preferences, operational updates, or special events. Respond to emergencies (fire alarms, medical emergencies, etc.) and coordinate with security and emergency services as needed. Ensure compliance with safety, health, and security protocols, including guest and staff safety during emergency situations. Act as the point of contact for any urgent maintenance or operational issues that arise during shifts. Monitor room availability and assist in yield management by ensuring room rates are optimized based on occupancy levels. Ensure accuracy in guest billing, cash handling, and financial transactions during shifts. Review shift reports, reconcile revenue, and prepare daily financial summaries for management. Prepare detailed handover reports for the next shift and senior management, summarizing guest interactions, maintenance issues, and operational concerns. Ensure compliance with policies, including room availability updates, occupancy tracking, and inventory management. Work closely with department heads and the management team to implement operational strategies and improve service standards. Participate in department meetings and contribute to decision-making on hotel improvements and staff development. THE PERSON Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham Hotels & Resorts’ Count on Me! Service Culture to Be Responsive, Be Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind: Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised. Key Competencies Excellent Service delivery Strong problem-solving and decision-making abilities. Operational efficiency Communication Planning & organisation Resilience Ability to multitask and handle stressful situations calmly and professionally Background & Skills: Minimum 2 years’ experience as a Front Office Supervisor or Guest Service Manager within a large 4 / 5-star resort / holiday complex. A business or hospitality management qualification or a graduate degree. Experience with Opera Cloud Understanding of payments systems and procedures Understanding of emergency procedures Experience of handling large leisure and corporate groups from a front office perspective Four / Five star internationally branded hotel experience is an advantage Fluency in Spanish and English WHY SHOULD YOU JOIN? Salary: Competitive Compensation & Benefits Development: Extensive Learning & Development opportunities Career: We will look after your career development Exposure: Join a growing company and be part of our journey Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed directly by the franchisee. You should not expect any form of employment status with Wyndham Hotels and Resorts. You will not be eligible for any compensation or benefits beyond those provided to you by the Franchisee.

Here is an exciting opportunity for a seasoned Guest Service Manager to join the team at the Wyndham Costa del Sol, part of the IDILIQ Group. THE COMPANY IDILIQ Group, a Wyndham Hotels & Resorts partner, are pioneers of the resort-based residence concept with over 40 years’ experience. IDILIQ Group design, develop and manage residences, and sell resort-based properties in some of the most sought-after holiday destinations around the world. THE ROLE The incumbent, reporting directly to the Front Office Manager, will be overseeing the daily operations of the front desk during their shifts, ensuring that all departments run smoothly, and guests receive excellent service. The Guest Service Manager act as the point of contact for guest concerns, staff queries, and operational issues, ensuring the highest standards of hospitality and guest satisfaction. The incumbent will also be responsible for resolving emergencies and ensuring statutory compliance in the absence of senior management. Other key duties and responsibilities: Supervise the daily operations during the shift, including front office, housekeeping, food and beverage, and maintenance. Ensure smooth and efficient coordination between departments to deliver exceptional guest experiences. Perform regular inspections of public areas, guest rooms, and back-of-house areas to ensure cleanliness, safety, and service standards are being maintained. Handle guest complaints, concerns, and special requests, resolving issues promptly and professionally. Greet VIP and returning guests, ensuring personalized service and attention to detail. Monitor guest feedback and work with the management team to address areas of improvement. Provide leadership and support to departments during shifts, ensuring high levels of motivation, training, and service delivery. Assist with training new employees and reinforcing policies and procedures. Conduct shift briefings to communicate important information to team members, such as guest preferences, operational updates, or special events. Respond to emergencies (fire alarms, medical emergencies, etc.) and coordinate with security and emergency services as needed. Ensure compliance with safety, health, and security protocols, including guest and staff safety during emergency situations. Act as the point of contact for any urgent maintenance or operational issues that arise during shifts. Monitor room availability and assist in yield management by ensuring room rates are optimized based on occupancy levels. Ensure accuracy in guest billing, cash handling, and financial transactions during shifts. Review shift reports, reconcile revenue, and prepare daily financial summaries for management. Prepare detailed handover reports for the next shift and senior management, summarizing guest interactions, maintenance issues, and operational concerns. Ensure compliance with policies, including room availability updates, occupancy tracking, and inventory management. Work closely with department heads and the management team to implement operational strategies and improve service standards. Participate in department meetings and contribute to decision-making on hotel improvements and staff development. THE PERSON Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham Hotels & Resorts’ Count on Me! Service Culture to Be Responsive, Be Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind: Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised. Key Competencies Excellent Service delivery Strong problem-solving and decision-making abilities. Operational efficiency Communication Planning & organisation Resilience Ability to multitask and handle stressful situations calmly and professionally Background & Skills: Minimum 2 years’ experience as a Front Office Supervisor or Guest Service Manager within a large 4 / 5-star resort / holiday complex. A business or hospitality management qualification or a graduate degree. Experience with Opera Cloud Understanding of payments systems and procedures Understanding of emergency procedures Experience of handling large leisure and corporate groups from a front office perspective Four / Five star internationally branded hotel experience is an advantage Fluency in Spanish and English WHY SHOULD YOU JOIN? Salary: Competitive Compensation & Benefits Development: Extensive Learning & Development opportunities Career: We will look after your career development Exposure: Join a growing company and be part of our journey Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed directly by the franchisee. You should not expect any form of employment status with Wyndham Hotels and Resorts. You will not be eligible for any compensation or benefits beyond those provided to you by the Franchisee.

Experience the power of a game-changing career We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Senior Account Manager in Malaga (Hybrid) , you will be part of our team of game-changers who are powering the brands of the future in the tech industry. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. As an Account Manager in our team, you will: - Secure new customer wins for Cloud - Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners - Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution - Collaborate with local TCM on pipeline and partner introductions - Where TCM doesn’t exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption & usage in assigned territory - surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners -Control main performance indicators and run rates of pipeline - Establish a foundation for how technology and services can meet customer/partner needs We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Are native or proficient in Dutch plus fluent in English - Have 3-6+ years of technology related sales or business development experience - Have experience working within a partner ecosystem and technical sales environment preferred - Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required - Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred - Understand cloud deployment and adoption planning - Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology - Bachelor's degree required - Major or minor in computer science, mathematics or engineering - Proven track record of outstanding performance and achieving goals - Exceptional interpersonal as well as verbal and written communication skills We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: -Full-time, permanent contract: Monday to Friday from 9:00 to 18:00 - Salary offer: 35 000 € gross/year + up to 5000 in bonus gross/year + Private Medical Insurance -Great office location in Benalmadena -Full paid training about the company and the project you will be working on -At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Here is an exciting opportunity for a seasoned Guest Service Manager to join the team at the Wyndham Costa del Sol, part of the IDILIQ Group. THE COMPANY IDILIQ Group, a Wyndham Hotels & Resorts partner, are pioneers of the resort-based residence concept with over 40 years’ experience. IDILIQ Group design, develop and manage residences, and sell resort-based properties in some of the most sought-after holiday destinations around the world. THE ROLE The incumbent, reporting directly to the Front Office Manager, will be overseeing the daily operations of the front desk during their shifts, ensuring that all departments run smoothly, and guests receive excellent service. The Guest Service Manager act as the point of contact for guest concerns, staff queries, and operational issues, ensuring the highest standards of hospitality and guest satisfaction. The incumbent will also be responsible for resolving emergencies and ensuring statutory compliance in the absence of senior management. Other key duties and responsibilities: Supervise the daily operations during the shift, including front office, housekeeping, food and beverage, and maintenance. Ensure smooth and efficient coordination between departments to deliver exceptional guest experiences. Perform regular inspections of public areas, guest rooms, and back-of-house areas to ensure cleanliness, safety, and service standards are being maintained. Handle guest complaints, concerns, and special requests, resolving issues promptly and professionally. Greet VIP and returning guests, ensuring personalized service and attention to detail. Monitor guest feedback and work with the management team to address areas of improvement. Provide leadership and support to departments during shifts, ensuring high levels of motivation, training, and service delivery. Assist with training new employees and reinforcing policies and procedures. Conduct shift briefings to communicate important information to team members, such as guest preferences, operational updates, or special events. Respond to emergencies (fire alarms, medical emergencies, etc.) and coordinate with security and emergency services as needed. Ensure compliance with safety, health, and security protocols, including guest and staff safety during emergency situations. Act as the point of contact for any urgent maintenance or operational issues that arise during shifts. Monitor room availability and assist in yield management by ensuring room rates are optimized based on occupancy levels. Ensure accuracy in guest billing, cash handling, and financial transactions during shifts. Review shift reports, reconcile revenue, and prepare daily financial summaries for management. Prepare detailed handover reports for the next shift and senior management, summarizing guest interactions, maintenance issues, and operational concerns. Ensure compliance with policies, including room availability updates, occupancy tracking, and inventory management. Work closely with department heads and the management team to implement operational strategies and improve service standards. Participate in department meetings and contribute to decision-making on hotel improvements and staff development. THE PERSON Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham Hotels & Resorts’ Count on Me! Service Culture to Be Responsive, Be Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind: Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised. Key Competencies Excellent Service delivery Strong problem-solving and decision-making abilities. Operational efficiency Communication Planning & organisation Resilience Ability to multitask and handle stressful situations calmly and professionally Background & Skills: Minimum 2 years’ experience as a Front Office Supervisor or Guest Service Manager within a large 4 / 5-star resort / holiday complex. A business or hospitality management qualification or a graduate degree. Experience with Opera Cloud Understanding of payments systems and procedures Understanding of emergency procedures Experience of handling large leisure and corporate groups from a front office perspective Four / Five star internationally branded hotel experience is an advantage Fluency in Spanish and English WHY SHOULD YOU JOIN? Salary: Competitive Compensation & Benefits Development: Extensive Learning & Development opportunities Career: We will look after your career development Exposure: Join a growing company and be part of our journey Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed directly by the franchisee. You should not expect any form of employment status with Wyndham Hotels and Resorts. You will not be eligible for any compensation or benefits beyond those provided to you by the Franchisee.

Experience the power of a game-changing career We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Senior Account Manager in Malaga (Hybrid) , you will be part of our team of game-changers who are powering the brands of the future in the tech industry. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. As an Account Manager in our team, you will: - Secure new customer wins for Cloud - Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners - Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution - Collaborate with local TCM on pipeline and partner introductions - Where TCM doesn’t exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption & usage in assigned territory - surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners -Control main performance indicators and run rates of pipeline - Establish a foundation for how technology and services can meet customer/partner needs We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Are native or proficient in Dutch plus fluent in English - Have 3-6+ years of technology related sales or business development experience - Have experience working within a partner ecosystem and technical sales environment preferred - Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required - Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred - Understand cloud deployment and adoption planning - Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology - Bachelor's degree required - Major or minor in computer science, mathematics or engineering - Proven track record of outstanding performance and achieving goals - Exceptional interpersonal as well as verbal and written communication skills We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: -Full-time, permanent contract: Monday to Friday from 9:00 to 18:00 - Salary offer: 35 000 € gross/year + up to 5000 in bonus gross/year + Private Medical Insurance -Great office location in Benalmadena -Full paid training about the company and the project you will be working on -At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Experience the power of a game-changing career We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Senior Account Manager in Malaga (Hybrid) , you will be part of our team of game-changers who are powering the brands of the future in the tech industry. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. As an Account Manager in our team, you will: - Secure new customer wins for Cloud - Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners - Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution - Collaborate with local TCM on pipeline and partner introductions - Where TCM doesn’t exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption & usage in assigned territory - surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners -Control main performance indicators and run rates of pipeline - Establish a foundation for how technology and services can meet customer/partner needs We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Are native or proficient in Dutch plus fluent in English - Have 3-6+ years of technology related sales or business development experience - Have experience working within a partner ecosystem and technical sales environment preferred - Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required - Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred - Understand cloud deployment and adoption planning - Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology - Bachelor's degree required - Major or minor in computer science, mathematics or engineering - Proven track record of outstanding performance and achieving goals - Exceptional interpersonal as well as verbal and written communication skills We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: -Full-time, permanent contract: Monday to Friday from 9:00 to 18:00 - Salary offer: 35 000 € gross/year + up to 5000 in bonus gross/year + Private Medical Insurance -Great office location in Benalmadena -Full paid training about the company and the project you will be working on -At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Experience the power of a game-changing career We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Senior Account Manager in Malaga (Hybrid) , you will be part of our team of game-changers who are powering the brands of the future in the tech industry. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. As an Account Manager in our team, you will: - Secure new customer wins for Cloud - Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners - Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution - Collaborate with local TCM on pipeline and partner introductions - Where TCM doesn’t exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption & usage in assigned territory - surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners -Control main performance indicators and run rates of pipeline - Establish a foundation for how technology and services can meet customer/partner needs We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Are native or proficient in Dutch plus fluent in English - Have 3-6+ years of technology related sales or business development experience - Have experience working within a partner ecosystem and technical sales environment preferred - Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required - Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred - Understand cloud deployment and adoption planning - Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology - Bachelor's degree required - Major or minor in computer science, mathematics or engineering - Proven track record of outstanding performance and achieving goals - Exceptional interpersonal as well as verbal and written communication skills We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: -Full-time, permanent contract: Monday to Friday from 9:00 to 18:00 - Salary offer: 35 000 € gross/year + up to 5000 in bonus gross/year + Private Medical Insurance -Great office location in Benalmadena -Full paid training about the company and the project you will be working on -At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

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