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Client Service Manager - AIFMApplylocations: Valenciatime type: Full timeposted on: Posted Todayjob requisition id: JR-0024771FundRock is a Pan-European leading independent UCITS management company and AIFM (Alternative Investment Fund Manager). Our clients are established blue-chip companies and leaders in their domestic market. We invest in our people, enabling you to develop your skills and build on your experience. If you like the idea of working for an ambitious and growing company, as part of a multicultural team, we are the place for you.# Job specification• Work proactively on a portfolio of clients to support the daily activities of the funds under management;• Act as main point of contact for the clients for day-to-day activities and resolution of any fund-related queries;• Set-up and lead AIFM service review calls with clients to maintain a strong relationship;• Establish and maintain excellent relationships with each of the fund delegates including portfolio managers, investment advisors, administrators and depositaries, including participation of service provider quality calls;• Ensure compliance with internal and external processes;• Maintain the Fund corporate calendar and monitor compliance with deadlines according to Fund corporate calendar and internal procedures;• Update internal database on clients (static as well as dynamic) data by liaising internally with counterparties to verify and/or collect the required information;• Ensue all funds have up-to-date policies and procedures that reflect on-going regulatory developments and any other requirements as determined by the Fund Boards, including the Operating Memorandum.• Prepare the Operating Memorandum and coordinate internal and external review of such document;• Liaise with internal teams to ensure compliance with internal procedures and their proper documentation, i.e. populate checklists, AML forms, UBO forms, other fund related reports with the support of the Client Service Manager; where needed, resolve with the help of the Client Service Manager issues on missing information;• Ensure all investor subscription documents incl. side letters are saved on client folder;• Manage investors side letter matrix and resolve any gaps on responsible parties or approaching deadline;• Where FundRock LIS acts as corporate secretary, liaise internally to collect Board pack relevant reports from internal departments and lead through the Board Meeting Agenda;• Present AIFM report in the Board Meeting;• Ensure coordination and review of fund financial reports and long form reports;• Preparation of reports for Senior Management Committee (Conducting Officers), Board of Directors of the Fund/Management Company;• Prepare cash payment instructions for review and signature by the Client Service Manager;• Upload investor reports and target fund documentation to the investor portal; • Preparation of presentation materials for physical client visits;• Calculate and review client fees, create invoices and manage timely payment; • Identify opportunities to enhance the client relationship;• Support with ad hoc projects.# Skills Required:• Academic degree, preferably in Finance or Economics;• Experience in the financial sector is of advantage;• Keen to further develop your practical knowledge of laws and regulations applicable to financial services, both within Luxembourg and other jurisdictions;• Strong commercial awareness, analytical and communications skills;• Good working knowledge in MS Office suite;• Fluent in English with excellent written and oral communication skills.# What you will get in return• A genuinely unique opportunity to be part of an expanding large global business;• A friendly, co-operative and supportive environment;• Training and development opportunities.As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. Benefits As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. Our people are our greatest asset, and we invest in talent development. Join our global network, and you will benefit from education support, sponsorship and in-house training programs. #J-18808-Ljbffr

Join the team where dreams (and furniture) come to life! At JYSK, we believe our team is the secret ingredient in our recipe for success. That’s why here, you won’t just find a job—you’ll find a place to grow, learn, and conquer new challenges every single day. Since Lars Larsen opened our first store in Denmark back in 1979, we haven’t stopped growing. Our values aren’t just a plaque on the wall; we live them every day: • Tradesman, • Colleague, • Corporate Spirit We trust you from day one: we offer freedom with responsibility, and we love celebrating (and rewarding) your commitment. Big things are happening! JYSK has secured a 274,000 m² plot in Almenara (Castellón, España). In 3 years, we’ll be moving our operations there—do you want to join the journey? Can you imagine working for one of the fastest-growing companies in the Peninsula? • We deliver happiness to over 230 stores and thousands of online customers across Spain and Portugal., • Our Distribution Center in Cheste is impressive: 54,000 m² with capacity for 50,000 pallets., • The best part? More than 300 colleagues are already waiting for you!, • Limitless Growth: Real career progression in a leading company. You set the pace!, • Your Time Matters: 40-hour weekly contract, Monday to Friday. Enjoy your weekends!, • Scandinavian Culture: Here, your opinion truly counts. We speak plainly and work better together!, • A Top-Tier Welcome: A structured induction program to make you feel at home from minute one., • International Environment: Work in a multicultural and rock-solid atmosphere., • Work-Life Balance: Because we know you have a life beyond the shelves., • Shopping Time: Enjoy a 15% discount on all our products. Your home will thank you!, • It’s Not All About Work!: Our DC Team Building squad is legendary: races, padel tournaments, BBQs, rafting... This role is part of the Distribution Center Management Team - As our Planning & Support Manager, you and your team play a vital role in ensuring a smooth, cost-efficient, and legally compliant operation. You will lead the strategy and execution within the areas of planning and administration. • Multidisciplinary Leadership: You will head three key departments within the Distribution Center (DC): Planning, Administration, and WMS., • Strategic Planning: Overall responsibility for Inbound and Outbound planning across the DC, working in close collaboration with Transport and Operations., • Operational Support: Leading store support tasks to ensure seamless service across the entire DC network., • IT Excellence: Oversight of 1st level IT support for DC solutions, including the testing and implementation of new systems., • Project Management: Supporting matrix and local organization projects and ensuring successful roll-outs at the local level., • Data & Analytics: Facilitating KPI and reporting implementation in collaboration with our Development and Controlling teams., • Financial Strategy: Facilitating the local DC budgeting process and the yearly Business Plan, ensuring full alignment with global principles., • Living our Values: Leading by example and bringing our JYSK Values to life every day., • Mobility: This role involves approximately 25 travel days a year for meetings and collaboration., • Logistic Expertise: A solid background in Logistics and Supply Chain. A combination of practical experience and relevant education is highly preferred., • Proven Leadership: You are an experienced leader. Having a background in Planning is a significant plus., • Analytical Mindset: You are a data-driven individual who enjoys deep-diving into processes and making decisions based on facts., • Versatility: You thrive in a broad role where you can act as both a leader and a facilitator., • Stakeholder Management: You are excellent at building relationships and feel at home working with many different departments., • Proactive Ownership: You take full responsibility for deadlines and deliveries, always staying one step ahead., • Communication: Professional-level English skills (both written and spoken) are essential for this international environment. We process applications on an ongoing basis and complete the recruitment when we have found the right candidate. JYSK wants to include everyone, no matter the age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and experience. Together, we secure our inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. Because a great mix of minds, talents and unique personalities makes us a stronger team. #J-18808-Ljbffr

Phones is seeking an Account Manager for the Greek market based in Valencia. The role requires fluent Greek and English, strong negotiation and CRM skills, and a willingness to relocate to Valencia if not already based there.

Buscamos un KAM Junior para dar soporte en la gestión de cuentas clave, especialmente en alimentación, contribuyendo al crecimiento de ventas y a la relación con clientes estratégicos.

Se busca un Account Manager Industrial B2B para gestionar y fidelizar cartera de clientes en la Zona Centro de Madrid y provincias limítrofes.

German & English) Customer Support Consultant (Spain, remotely)(fluent German & English) Customer Support Consultant (Spain, remotely)2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features.Passionate about the world of tech? What if you ha

Rol de Ingeniero/a de Ventas para comercializar sistemas HVAC y de control, gestionando el ciclo completo de ventas, identificando oportunidades de negocio y colaborando con equipos. Se requiere experiencia en ventas técnicas y conocimientos de climatización. Se ofrece contrato indefinido y salario competitivo.

Se busca consultor/a para desarrollo y personalización de Dynamics Customer Services Workspace, con experiencia en C#.Net y conocimientos de Power Platform y Azure.Ofrece teletrabajo, contrato indefinido y salario competitivo.

About the Role Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience. This position is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences. Key Responsibilities Respond promptly and professionally to client inquiries via phone, email, and messaging platforms Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests Provide accurate and timely information regarding destinations, travel requirements, and agency policies Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction Proactively follow up with clients before and after travel to ensure a positive experience Address client concerns or issues with empathy, professionalism, and solution-oriented thinking Maintain clear documentation and update booking systems as required Qualifications & Skills Excellent verbal and written communication skills Strong customer service background (travel, hospitality, or service-related experience preferred) Highly organized with strong attention to detail Comfortable using technology and learning new booking platforms and systems Reliable, proactive, and able to manage multiple client requests efficiently Genuine interest in travel and helping clients plan memorable experiences What We Offer 100% remote work environment Flexible scheduling options Opportunities for professional grow within the agency Access to travel perks and industry-related discounts Supportive team culture with ongoing training and development Equal Opportunity Statement Prestige Travel Agency by Mich is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members. #J-18808-Ljbffr

We are growing!Revise detenidamente toda la documentación de la solicitud antes de hacer clic en el botón de solicitar al final de esta descripción. Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone . Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally. What we are looking for: Excellent communication skills. C1 Azerbaijani, both written and spoken. Advanced English, both written and spoken. Previous experience in customer service or a related field. A customer-oriented mindset. Good typing and computer skills, including MS Office. Experience with CRM systems. Strong attention to detail and accuracy. The ability to work independently as well as in a team. High school education. What you can expect from us: Salary: €1,789.53 gross per month . Full-time role with shifts between 10:00 a.M. and 12:00 p.M., Monday to Sunday. Monthly performance-based bonuses. A convenient office location close to bus stations and the metro. Fully paid training and onboarding to help you succeed from day one. Continuous learning and development through Concentrix University. Career growth support through professional development programs. Health and wellbeing initiatives. xhfqzwm Relocation support if needed, including accommodation and travel expenses. Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more. A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you

Savior Artigos Texteis Lda in Valencia, Spain is seeking German and Spanish-speaking Customer Service Agents to join an on-site team. You will be the first point of contact for customers, delivering support and resolving queries with professionalism and care.This role requires fluency in both German and Spanish (C1+), strong communication skills, and experience in customer service or similar client-facing roles. The position is on-site in Valencia, with opportunities for growth and training.#J-18808-Ljbffr

BrainRocket is seeking an experienced Design Account Manager to handle client accounts, manage budgets, liaise with vendors, analyze data, and ensure smooth document and payment workflows. The role involves communication with internal departments and reporting.

Join the team where dreams (and furniture) come to life!At JYSK, we believe our team is the secret ingredient in our recipe for success. That’s why here, you won’t just find a job—you’ll find a place to grow, learn, and conquer new challenges every single day. Since Lars Larsen opened our first store in Denmark back in 1979, we haven’t stopped growing.What moves us?Our values aren’t just a plaque on the wall; we live them every day:TradesmanColleagueCorporate SpiritWe trust you from day one: we offer freedom with responsibility, and we love celebrating (and rewarding) your commitment.Our Big Project: We’re Moving!Big things are happening! JYSK has secured a 274,000 m² plot in Almenara (Castellón, España). In 3 years, we’ll be moving our operations there—do you want to join the journey?The Heart of LogisticsCan you imagine working for one of the fastest-growing companies in the Peninsula?We deliver happiness to over 230 stores and thousands of online customers across Spain and Portugal.Our Distribution Center in Cheste is impressive: 54,000 m² with capacity for 50,000 pallets.The best part? More than 300 colleagues are already waiting for you!What You Get By Joining JyskLimitless Growth: Real career progression in a leading company. You set the pace!Your Time Matters: 40-hour weekly contract, Monday to Friday. Enjoy your weekends!Scandinavian Culture: Here, your opinion truly counts. We speak plainly and work better together!A Top-Tier Welcome: A structured induction program to make you feel at home from minute one.International Environment: Work in a multicultural and rock-solid atmosphere.Work-Life Balance: Because we know you have a life beyond the shelves.Shopping Time: Enjoy a 15% discount on all our products. Your home will thank you!It’s Not All About Work!: Our DC Team Building squad is legendary: races, padel tournaments, BBQs, rafting...Job DescriptionThis role is part of the Distribution Center Management Team -What Your New Job Will Be AboutAs our Planning & Support Manager, you and your team play a vital role in ensuring a smooth, cost-efficient, and legally compliant operation. You will lead the strategy and execution within the areas of planning and administration.Your core responsibilities will include:Multidisciplinary Leadership: You will head three key departments within the Distribution Center (DC): Planning, Administration, and WMS.Strategic Planning: Overall responsibility for Inbound and Outbound planning across the DC, working in close collaboration with Transport and Operations.Operational Support: Leading store support tasks to ensure seamless service across the entire DC network.IT Excellence: Oversight of 1st level IT support for DC solutions, including the testing and implementation of new systems.Project Management: Supporting matrix and local organization projects and ensuring successful roll-outs at the local level.Data & Analytics: Facilitating KPI and reporting implementation in collaboration with our Development and Controlling teams.Financial Strategy: Facilitating the local DC budgeting process and the yearly Business Plan, ensuring full alignment with global principles.Living our Values: Leading by example and bringing our JYSK Values to life every day.Mobility: This role involves approximately 25 travel days a year for meetings and collaboration.QualificationsWHAT YOU NEED TO BRINGLogistic Expertise: A solid background in Logistics and Supply Chain. A combination of practical experience and relevant education is highly preferred.Proven Leadership: You are an experienced leader. Having a background in Planning is a significant plus.Analytical Mindset: You are a data-driven individual who enjoys deep-diving into processes and making decisions based on facts.Versatility: You thrive in a broad role where you can act as both a leader and a facilitator.Stakeholder Management: You are excellent at building relationships and feel at home working with many different departments.Proactive Ownership: You take full responsibility for deadlines and deliveries, always staying one step ahead.Communication: Professional-level English skills (both written and spoken) are essential for this international environment.Recruitment processWe process applications on an ongoing basis and complete the recruitment when we have found the right candidate.JYSK wants to include everyone, no matter the age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and experience. Together, we secure our inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. Because a great mix of minds, talents and unique personalities makes us a stronger team.#J-18808-Ljbffr

Gestión y desarrollo del canal de partners (integradores, MSPs, consultoras, operadoras, distribuidores y resellers) para impulsar el crecimiento comercial, con enfoque en Cloud, infraestructura IT y servicios gestionados.

Account Management OfficerApplyremote type: Hybridlocations: Valenciatime type: Full timeposted on: Posted Todayjob requisition id: JR-0023866The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youRole: Account Management Officer Location: ValenciaEmployment Type: Full time Permanent Role summary:As an Account Management Officer and play a key role in supporting client accounts from setup through their full lifecycle. You’ll ensure data accuracy, meet AML/KYC and regulatory requirements, and work closely with clients and internal teams to resolve queries and keep operations running smoothly. This is a great opportunity to build your expertise in client servicing, compliance, and financial operations within a collaborative team environment.Key responsibilities: Management and maintenance of client and account data throughout the lifecycle of a bank account. Adherence to internal business rules and regulatory requirements regarding AML/KYC, CRS & FATCA/QI. Identifying and assessing documentation requirements and addressing deficiencies. Working on account issues & client reporting closely with internal and external stakeholders. Numerical document management. Various signature verifications where applicable. Supporting and mentoring Junior staff where required. Further tasks might be assigned according to the business requirements.Skills Required: Educational level: University degree - Bachelor (or above) in Economics, Finance or Business Administration. Working experience in similar roles. Excellent knowledge of English. Sound knowledge of AML/KYC requirements as well as of various legal and regulatory structures of corporates, funds, and international institutions. Sound knowledge of MS Office applications. High attention to detail with a proactive and analytical mindset. Ability to work independently and as part of a team, managing priorities in a dynamic environment. Strong organizational skills and flexibility.* Excellent communication skills.What you will get in return: Hybrid Working Model Private health insurance. 27 working days holiday + Public holidays Opportunities for professional development. Professional Development (CPD) and Study Guidance programs Positive and hospitable work environment. Opportunity to work with a diverse, agile and global team. Exposure to all aspects of the business and cross-jurisdiction.* A genuinely unique opportunity to be part of an expanding large global business + moreAt Apex Group, we are committed to creating a diverse and inclusive workplace. In Spain, this includes our obligation under the LGD to ensure that people with disabilities are represented within our teams. If you have a recognised disability (≥33%), we welcome your application and will provide reasonable adjustments throughout the recruitment process.#J-18808-Ljbffr

Customer Success Manager for the Italian market, supporting online sellers with marketplace integrations and digital advertising on the Centric Shoppingfeed platform. Responsibilities include technical assistance, building client relationships, and optimizing revenue.

• GESTIÓN INTEGRAL DE LA VENTA DE CRUCEROS. - ATENCIÓN Y ASESORAMIENTO AL CLIENTE. - GESTIÓN DE RESERVAS, SEGUIMIENTO COMERCIAL Y CUMPLIMIENTO DE OBJETIVOS DE VENTA. - LUGAR DE SELECCIÓN: VALENCIA. - JORNADA: TIEMPO COMPLETO. - IDIOMA: INGLÉS Y ALEMÁN (NIVEL C1- HABLADO Y ESCRITO). - CONDICIONES ECONÓMICAS: 25.000 ¿ BRUTOS/AÑO. - TIPO DE CONTRATO: INDEFINIDO. - HORARIO: TURNOS ROTATIVOS DE MAÑANA Y TARDE, DE LUNES A DOMINGO. - DISCAPACIDAD: MÍNIMA DEL 33%. - VEHÍCULO: NO ES NECESARIO DISPONER DE VEHÍCULO. - TITULACIÓN ACADÉMICA: FP GRADO MEDIO EN TÉCNICO/A EN ACTIVIDADES COMERCIALES. - CONOCIMIENTOS INFORMÁTICOS: NIVEL ALTO (MICROSOFT OFFICE 365, NAVEGACIÓN WEB, HERRAMIENTAS DE COMUNICACIÓN ONLINE Y SISTEMAS DE GESTIÓN DE CLIENTES (CRM)). Datos de contacto: CÓDIGO DE OFERTA: 102026575433 Si está inscrito en LABORA, tiene que dirigirse al portal Punt LABORA (https://puntlabora.gva.es/puntlabora?app=ofertas-consultar&cod1=711180&cod2=0&t=EMP&lang=es). Si reside fuera de la Comunidad Valenciana, puede postularse enviando su currículo al correo electrónico espailaboraofertasgraficas@gva.es especificando en el correo su número de DNI/NIE y el número de la oferta 711180-0 como referencia.

Triangle Solutions RRHH busca un/a agente telefónico/a en Valencia con Valenciano, Gallego o Euskera para gestionar CRM y tareas de seguros y pensiones.

Customer Support Agent – German Market located in Valencia – Relocation package.For our office in ValenciaPurpose of the PositionProvide phone support in German for customers using connected vehicle services, ensuring clear, empathetic, and effective care. The employee identifies customer needs, performs initial troubleshooting (First-Level Support) for malfunctions, accurately logs every case, and ensures escalation and follow-up through to resolution where necessary.Main Responsibilities- Call Handling: Handling incoming calls and, where specified by the process, placing outgoing calls to customers in the German market.- Care & Support: Supporting customers with the activation and use of connected services, including account management, access credentials, vehicle-to-app pairing, digital features, and available services.- Troubleshooting: Performing initial problem diagnosis following processes, scripts, and the knowledge base by guiding the customer step by step.- Data Collection: Gathering all data required for diagnosis, including vehicle and device details, problem descriptions, error messages, and checks already performed.- CRM Management: Creating, updating, and closing cases in the CRM platform, as well as maintaining complete and precise documentation of every customer contact, action, and outcome.- Case Escalation: Forwarding technical or complex cases to the back-office or appropriate teams, monitoring progress, and keeping the customer updated until resolution.- Complaint Management: Handling complaints and critical situations through active listening, composure, and solution-oriented actions to safeguard customer satisfaction and brand image.- Compliance with Standards: Adhering to quality standards, Service Level Agreements (SLAs), operational procedures, and confidentiality/data protection regulations.- Continuous Improvement: Collaborating closely with the Team Leader, Quality, and Training teams; reporting recurring issues; and contributing to thecontinuous improvement of the service.- Coordination: Collaborating with the dealership network and internal stakeholders.Requirements (Must-have)- German: Native or C2 level, with excellent oral communication skills and high written accuracy.- Education: High school diploma, completed vocational training, or equivalent qualification, preferably in a technical or technological field.- Technical Competence: Ability to assist customers in resolving technical issues related to apps, connectivity, and digital services.- Interpersonal Skills: Strong customer orientation, active listening, and the ability to explain technical content simply and clearly.- Digital Literacy: High digital affinity and the ability to navigate CRM systems, ticketing tools, and web applications simultaneously.- Work Methodology: Ability to follow procedures, set priorities, and work meticulously even under pressure.- Availability: Willingness to work shifts within service hours and to work on-site at the Valencia hub.Desirable Qualifications (Nice-to-have)- At least one year of experience in phone customer service, contact centers, helpdesks, or first-level support; experience in the automotive sector (dealership or back-office) is a plus.- Working knowledge of Spanish is a plus; knowledge of another European language is an additional advantage.- Familiarity with common contact center KPIs such as Quality, First Contact Resolution (FCR), Customer Satisfaction (CSAT), Average Handling Time, and SLA compliance.Core Competencies- Empathy and customer focus.- Problem-solving skills and a structured diagnostic approach.- Clear, professional, and reassuring telephone communication.- Diligence and precision in data entry.- Self-control, resilience, and de-escalation skills when handling complaints.- Teamwork, adaptability, and a willingness for continuous learning.Onboarding & DevelopmentAn initial training program covers connected services, tools, processes, and customer relationship management. This is followed by coaching measures and continuous updates in collaboration with Team Leaders as well as the Quality and Training teams.What We Offer- Contract: Permanent contract.- Working Hours: Flexible shift models from Monday to Saturday between 8:00 AM and 11:00 PM.- Benefits: Participation in company events, relocation package.- Work Environment: The opportunity to work in a dynamic, multicultural, and international environment.The selection process is open to all qualified applicants in compliance with the principles of equal opportunity and non-discrimination.Assist Digital was certified as a Great Place to Work in Italy in 2017 and 2021.#ThinkDigitalThinkAssistJOIN US!#J-18808-Ljbffr

Fortinet, a cybersecurity pioneer, invites a Regional Account Manager to lead direct sales to mid-size enterprise accounts in Comunidad Valenciana and wider Spain. You will build account plans, develop executive relationships, and drive deployments of Fortinet products and services. The role requires proven quota achievement, strong presentation and negotiation skills, and the ability to move complex deals through the cycle in a fast-paced setting. #J-18808-Ljbffr

Handle customer inquiries, create orders, and provide basic technical assistance for products and services. Requires Hungarian, Romanian, and English language proficiency.

En dependencia del área de Marketing, buscamos incorporar un/a Customer Experience & CRM Manager para liderar la estrategia de fidelización y optimización de la experiencia de cliente en España y Portugal. El puesto tiene como objetivo principal incrementar la recurrencia, la retención y el valor del cliente , utilizando el CRM como herramienta estratégica para el análisis del comportamiento, la identificación de oportunidades y la activación de acciones de impacto real en negocio. Se trata de un rol con fuerte orientación analítica y de negocio, enfocado en la parte baja del embudo de conversión y en la mejora continua de la experiencia de clientes actuales. Principales funciones Analizar el comportamiento de los clientes a lo largo de su ciclo de vida, con foco en recurrencia y fidelización. Diseñar, activar y optimizar estrategias de retención basadas en datos. Transformar la información del CRM en insights accionables para negocio, marketing y operaciones. Liderar la estrategia de CRM y sus principales palancas de conversión (email marketing, SMS, WhatsApp, recordatorios, etc.). Definir, monitorizar y reportar KPIs clave de la parte baja del embudo (retención, frecuencia, abandono, LTV, satisfacción). Impulsar la estrategia de captación, análisis y gestión de reseñas en Google como elemento clave de experiencia, reputación y fidelización. Detectar puntos de fricción en la experiencia del cliente y proponer mejoras basadas en evidencia. Colaborar de forma transversal con Marketing, Contact Center y Operaciones para asegurar la correcta ejecución de las iniciativas. Medir el impacto de las acciones implementadas y optimizarlas en función de resultados. Garantizar la calidad, coherencia y buen uso del dato dentro del CRM. Experiencia previa trabajando con CRM y datos de cliente, preferiblemente en sectores como salud, retail, telco o seguros. Conocimiento de métricas de fidelización, retención y valor de cliente. Capacidad para analizar información y convertirla en decisiones prácticas orientadas a negocio. Experiencia en entornos colaborativos y con equipos transversales. Se valorará experiencia en entornos multi-centro, servicios o modelos de negocio con recurrencia. Perfil competencial Perfil analítico, estructurado y orientado a resultados. Mentalidad práctica y foco en impacto real. Capacidad crítica y criterio para priorizar. Comodidad en entornos de cambio y construcción. Salario competitivo fijo + bonus variable por objetivos. Flexibilidad horaria y opción de teletrabajo. Beneficios corporativos IVCE. Desarrollo profesional continuo en un entorno dinámico, colaborativo y con propósito. ¿Te interesa formar parte de IVC Evidensia? Inscríbete a través de nuestra web. ¡Te esperamos!#J-18808-Ljbffr

Work & Live in Sunny Valencia!Customer Service Job in an International EnvironmentDo you love exploring new cultures? Always dreamed of living abroad? Start your next adventure in Valencia, Spain! Join a vibrant team of colleagues from all over the world and grow your skills in an exciting international company.Ready to start a new adventure? This could be your next big step!Your roleAs a Customer Service Advisor, you’ll deliver excellent support to customers via phone, chat, and email. You’ll help with installations, troubleshoot issues, and keep customers happy and connected!Your profile- Fluent in Danish (C2)- Proficient in English- Call centre experience- Communicative & empathetic- Positive, flexible & a true team player- Strong listener with a service-oriented mindset- Able to handle challenges calmly & professionallyDaily tasks- Block lost/stolen cards & secure customer data- Verify identities and answer inquiries- Handle claims & manage card activations or blocks- Ensure every customer feels supported and protectedBenefits- Paid training- Free weekly Spanish lessons- A fun, people-focused work atmosphere- Market-based salary + bonus potential- Meal & transport cards + private insurance- Free fruit & coffee daily- 4 company outings per year- Growth opportunities within the companyLocationValencia, Spain#valenciajobs #danish #customerservice #adventure #fun#J-18808-Ljbffr

Are you passionate about delivering exceptional customer service? Do you enjoy helping people, solving problems, and working in a fast-paced international environment? If you're looking for a role where every day is different, with excellent training, career development opportunities, and the flexibility of hybrid working, we'd love to hear from you! As a Dutch-speaking Customer Service Agent, you'll become part of one of our international customer support teams, helping customers through a variety of enquiries via phone, email and other communication channels. You'll work with well-known international brands, delivering outstanding service while ensuring every customer receives the support they need. Tasks What you'll be doing - Deliver outstanding customer service while creating a positive customer experience. - Handle customer enquiries via phone, email and other communication channels. - Assist customers with account-related questions, requests and issue resolution. - Provide accurate information and guide customers through the appropriate processes. - Complete administrative tasks accurately and maintain detailed customer records. - Work closely with colleagues and other departments to ensure the best possible customer experience. - Follow internal procedures, quality standards and data security guidelines where applicable. Requirements What we're looking for - Native-level Dutch (spoken and written). - Good command of English. - A professional working and thinking level. - Customer service experience is an advantage, but not essential—we provide full paid training. - Excellent communication and interpersonal skills. - A customer-focused mindset with strong problem-solving abilities. - Good computer skills and confidence using multiple systems. - Ability to multitask while maintaining a high level of accuracy. - Flexibility to work shifts, including evenings, weekends and public holidays where required. - A posi Benefits What we offer - Competitive gross monthly salary of €1,559.25 - €1,600 (based on a 39-hour contract). - Monthly performance bonus of up to €200 gross. - Permanent contract after a 1-month probation period. - 1.9 paid holiday days accrued per month. - Hybrid working model. - Paid training and ongoing coaching. - Excellent internal career opportunities. - A multicultural, supportive and friendly working environment. - Fresh fruit and unlimited coffee on office days. - Tax-free benefits (restaurant, transport and childcare options). - Comprehensive mental health and wellbeing support. - Free online Spanish lessons outside working hours. - Fun team events and unforgettable company parties If you're ready to start an exciting career with a company that genuinely values its people, we'd love to hear from you. Apply today and become part of our growing international team in Valencia!

Account Manager needed in Valencia for the Greek market. Responsibilities include managing B2B clients, building relationships, and identifying growth opportunities.

Descripción ¿Por qué Enterprise?Enterprise Mobility es una multinacional líder mundial en el sector de la movilidad. Tiene una red mundial presente en más de 90 paises, formada por más de 90.000 empleados, más de 9.500 oficinas y más de 2.3 millones de vehículos que trasladan a los clientes a donde necesiten ir. En España, Enterprise se instala en el año 2012, y desde ese momento no hemos dejado de crecer y crear muchas oportunidades, contando ya con más de 150 oficinas por todo el territorio español.Cerca del 100% de nuestros empleados empezaron en la compañía realizando el Management Trainee Program. Esto te permitirá aprender el negocio desde la base y sobre cómo éste impacta en tu carrera profesional. Responsabilidades ¿Cómo será tu día a día?Como Management Trainee tienes la capacidad de tomar tus propias decisiones que afectarán tanto a tu carrera como a tu equipo. Irás ganando responsabilidad a medida que creces en la compañía para poder desarrollar y mantener nuestras relaciones comerciales. Llevarás a cabo el control de costes, interpretando la cuenta de resultados de tu oficina lo que te permitirá crear una estrategia para mejorar los resultados financieros de tu oficina.Te enseñaremos a comunicar, influir e interactuar de manera efectiva con todo tipo de clientes, proveedores y compañeros. Aprenderás técnicas de venta, resolución de problemas y cómo resolver posibles conflictos en los equipos. Comprenderás la importancia de ofrecer un servicio excepcional, el cual tendrá un impacto directo en los resultados de tu oficina. En tu desarrollo para ser un/a manager de éxito en Enterprise, aprenderás como liderar, gestionar y formar a tu equipo.Algunas de las funciones son:Trabajar para lograr los objetivos y KPIs establecidos, tanto individuales como de la oficina.Aprender el funcionamiento del mercado de servicios de movilidad.Gestión contratos de alquiler y reservas.Involucrarse en la gestión de las ventas de la oficina.Comprobar el estado de los vehículos tanto en la entrega como en la recogida de estos.Desarrollar relaciones comerciales con concesionarios, talleres de reparación y otros negocios locales.Conocer la gestión de la cuenta de resultados de la oficina. Requisitos ¿Qué buscamos en ti? Preferiblemente experiencia en atención al cliente y orientación comercial.Estudios de grado universitario/ciclo superior finalizados.Flexibilidad para trabajar los fines de semana y/o turnos rotativos.Imprescindible nivel de inglés B2Carné de conducir un año de antigüedad.Permiso de residencia de la UE.Movilidad geográfica - la empresa proveerá de un completo paquete de recolocación unido a tu futura promoción. ¿Qué te ofrecemos?Contrato indefinido.Salario inicial 21K-23K bruto (rango salarial de 40K-50K y vehiculo de empresa como Branch Manager en un plazo aproximado de 2 años dentro del plan de carrera) Rápido crecimiento salarial y un atractivo paquete de beneficios.Plan de carrera personalizado con una formación continua.Programa de mentores para asegurar tu desarrollo profesional. Ambiente divertido, inclusivo y multicultural.25 días laborables de vacaciones.Información Adicional¿Tienes dudas sobre los requisitos? Algunos estudios han demostrado que algun@s candidat@s tienen menos probabilidades de postularse a ofertas de empleo a menos que cumplan con todos los requisitos. En Enterprise, estamos dedicados a construir un lugar de trabajo diverso, inclusivo y auténtico, por lo que, si estás motivad@ con esta oportunidad, y tu experiencia anterior no se alinea perfectamente con lo que buscamos en ti en la descripción del trabajo, te animamos a postularte de todos modos. Somos una empresa con igualdad de oportunidades - Minorías / Mujeres / Veteranos / Desactivado

Are you passionate about delivering exceptional customer service? Do you enjoy helping people, solving problems, and working in a fast-paced international environment?If you're looking for a role where every day is different, with excellent training, career development opportunities, and the flexibility of hybrid working, we'd love to hear from you!As a Dutch-speaking Customer Service Agent, you'll become part of one of our international customer support teams, helping customers through a variety of enquiries via phone, email and other communication channels. You'll work with well-known international brands, delivering outstanding service while ensuring every customer receives the support they need.TasksWhat you'll be doing- Deliver outstanding customer service while creating a positive customer experience.- Handle customer enquiries via phone, email and other communication channels.- Assist customers with account-related questions, requests and issue resolution.- Provide accurate information and guide customers through the appropriate processes.- Complete administrative tasks accurately and maintain detailed customer records.- Work closely with colleagues and other departments to ensure the best possible customer experience.- Follow internal procedures, quality standards and data security guidelines where applicable.RequirementsWhat we're looking for- Native-level Dutch (spoken and written).- Good command of English.- A professional working and thinking level.- Customer service experience is an advantage, but not essential—we provide full paid training.- Excellent communication and interpersonal skills.- A customer-focused mindset with strong problem-solving abilities.- Good computer skills and confidence using multiple systems.- Ability to multitask while maintaining a high level of accuracy.- Flexibility to work shifts, including evenings, weekends and public holidays where required.- A posiBenefitsWhat we offer- Competitive gross monthly salary of €1,559.25 - €1,600 (based on a 39-hour contract).- Monthly performance bonus of up to €200 gross.- Permanent contract after a 1-month probation period.- 1.9 paid holiday days accrued per month.- Hybrid working model.- Paid training and ongoing coaching.- Excellent internal career opportunities.- A multicultural, supportive and friendly working environment.- Fresh fruit and unlimited coffee on office days.- Tax-free benefits (restaurant, transport and childcare options).- Comprehensive mental health and wellbeing support.- Free online Spanish lessons outside working hours.- Fun team events and unforgettable company partiesIf you're ready to start an exciting career with a company that genuinely values its people, we'd love to hear from you.Apply today and become part of our growing international team in Valencia!#J-18808-Ljbffr

Job Title:Account Manager - (German speaking) - Hybrid - HR03Job DescriptionThe Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing/receiving information; selling client products/service as well as providing basic customer service support.Experience the power of a game-changing careerWant to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an Account Manager on site in Valencia you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry. Career growth and personal developmentThis is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.What you will do in this roleIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.As an Account Manager on our team, you will: Achieving specific sales targets and maximizing sale opportunities on each and every call Use non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needs Maintain broad knowledge of products, pricing, promotions, and procedures Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’) Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and sales performance Answer billing questions by talking through components of customer accountsYour qualifications High school diploma with six months of sales experience preferred Ability to effectively communicate, both written and verbally Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Basic computer navigation skills and PC Knowledge Ability to work as a team member, as well as independently Able to rotate shifts, as needed* Based on location and/or program, additional experience/skills may be requiredWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix is a great match if you:- Have a proficient or bilingual level of German - Have a solid Sales Background (outbound environment) - Are achievement and goal oriented and motivated and self-starter - Have strong communication and good computer skills- Have pipeline management and forecasting experienceIt would be a plus if you have- Previous experience working with channelWhat’s in it for you- Full time 39 hours/week permanent contract: Monday to Friday from 09:00 - 18:00 - Salary 23.500 euros gross/year + up to 6.000 euros gross/year in bonus + 1.100 euros food card, private medical insurance - Great office location in Valencia hybrid - Full paid training about the company and the project you will be working on - Career development program and specialized coursesExperience the best version of you!At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”*Concentrix is an equal opportunity employer*We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.#J-18808-Ljbffr

Aretè & Cocchi Technology busca consultores telefónicos con alemán para realizar llamadas a clientes potenciales y concertar visitas con el equipo comercial alemán.Se valora experiencia en Contact Center y una comunicación empática y clara.Buscamos perfiles con habilidades de escucha activ

Ready for a Career Move to Sunny Valencia?Join us as a Customer Service Agent – Banking! You'll deliver essential client support for a major banking partner while living in one of Europe's most vibrant Mediterranean coastal cities—known for its incredible lifestyle, rich history, beautiful beaches, and warm climate.Role & Location Overview- Role: Customer Service Agent – Banking- Location: Valencia, Spain- Work Model: On-site initially, transitioning to a Hybrid model (combining remote and office days) as you settle in!Schedule & Working Hours- Shift: Afternoon Shift (15:00 – 22:00)- Weekly Hours: 38.5 hours per weekSalary & Benefits Package- Gross Salary: €16,919.84 gross/year (€1,409.98 gross/month)- Language Allowance: Includes a dedicated €129.27/month language bonus- Sunday Premium: Additional €1.92 gross/hour for Sunday shifts- Training: 25 days of fully paid, comprehensive on-site training at ABAI offices in Rivas to set you up for absolute success!Who We Are Looking For- Education: High school education (Bachillerato) or equivalent- Languages: Fluent command of German and Spanish (both oral and written)- Skills: Strong communication, teamwork, collaboration, and intermediate computer skills- Experience: Previous experience in banking customer service or account management is a big plus!- Start Date: November 2, 2026Ready to make your mark across borders?#J-18808-Ljbffr

Description: We’re recruiting on behalf of an international company with a strong focus on quality customer experience. This role is ideal for someone who enjoys helping people, solving problems, and working in a structured, professional support environment — while living and working abroad. Location: Valencia, Spain Valencia offers a high quality of life, good infrastructure, affordable living, and a strong international community. It’s a practical and attractive city for building both a career and a stable life abroad. The Role As part of the Dutch-speaking customer support team, you’ll support customers with existing services and products. You’ll be responsible for handling inquiries efficiently, professionally, and with a strong focus on solution-oriented support. You will manage questions related to orders, products, deliveries, and general customer inquiries. The focus is on clear communication, problem-solving, and delivering consistent service quality. Responsibilities - Support Dutch-speaking customers via phone, email, and chat - Handle inquiries related to orders, products, returns, and deliveries - Provide clear, accurate, and professional support - Collaborate with internal teams to resolve cases - Maintain accurate records in internal systems Profile - Native Dutch speaker - Clear and professional communication skills - Calm, structured, and solution-focused - Organized and detail-oriented - Team-oriented with a responsible work attitude - Customer support experience is an advantage, but not a requirement. What’s Offered - Breakfast and lunch provided daily - Full Spanish health insurance - Free Spanish lessons - Career development opportunities - Team events and social activities - Help with documents and guidance to find housing Requirements: Offer:

EMPRESA UBICADA EN ZONA NORTE DE CIUDAD DE VALENCIA OFRECE UN CONTRATO DE APRENDIZ DE ALMACÉN Y ATENCIÓN AL PÚBLICO. INSCRITO EN GARANTÍA JUVENIL - HORARIO: DE LUNES A VIERNES DE 9 A 14H Y DE 16 A 19H. - DURACIÓN DEL CONTRATO. EN FORMACIÓN - FORMACIÓN EN EL PUESTO DE TRABAJO. NO NECESARIA EXPERIENCIA. - NO DEBE HABER REALIZADO UN CONTRATO DE FORMACIÓN ANTERIORMENTE EN OTRA EMPRESA RELACIONADO CON LA ACTIVIDAD DE ALMACENES. FUNCIONES: PERSONA CON CAPACIDAD PARA APRENDERSE LOS DISTINTOS MATERIALES QUE TENEMOS, (MEDIDAS, TIPO DE MATERIAL, USO DEL MISMO) Y AYUDAR EN LA CARGA Y DESCARGA, RESOLUTIVA Y CON INICIATIVA, CAPAZ DE ATENDER A LOS CLIENTES DE FORMA EFICAZ Y EDUCADAMENTE. QUE TENGA UN BUEN MANEJO DEL ORDENADOR Y SE DESENVUELVA BIEN CON EL TELÉFONO A LA HORA DE HACER Y RECIBIR PEDIDOS. - SE REQUIERE INSCRIPCIÓN EN SISTEMA NACIONAL DE GARANTÍA JUVENIL. - SE VALORARA EL TRABAJO EN EQUIPO, LA ACTITUD EN LA ATENCIÓN AL PUBLICO, Y LA INICIATIVA A LA HORA DE TRABAJAR. - SALARIO APROX. 11.000 EUROS/AÑO APORTAR CURRICULUM EN PDF Datos de contacto: CÓDIGO DE OFERTA: 102026574172 Si está inscrito en LABORA, tiene que dirigirse al portal Punt LABORA (https://puntlabora.gva.es/puntlabora?app=ofertas-consultar&cod1=709753&cod2=0&t=EMP&lang=es). Si reside fuera de la Comunidad Valenciana, puede postularse enviando su currículo al correo electrónico espailaboraofertasmonmeneu@gva.es especificando en el correo su número de DNI/NIE y el número de la oferta 709753-0 como referencia.

Formación técnica: Ingeniería Telecomunicaciones, Informática o carreras afines STEMResponsibilities- Gestión y definición del portfolio de servicios- Diseño y elaboración de propuestas (ofertas y presentaciones)- Acompañamiento a equipo comercial para posicionar servicios- Promoción de se

Protegerse busca un profesional para su equipo de Gestión Canal en Valencia, enfocado en la captación y fidelización de distribuidores. Con al menos 3 años de experiencia en ventas, el candidato ideal será proactivo, con alta capacidad de comunicación y orientación al cliente.Se valoran estudios superiores y experiencia en TI y Ciberseguridad. Ofrecemos un entorno dinámico con oportunidades de crecimiento, formación técnica y un salario fijo con retribuciones adicionales.#J-18808-Ljbffr

Customer Service Agent fluent in German and English needed for New Balance campaign, handling customer queries via phone, email, chat and social media. Full-time, hybrid role in Barcelona.

Nuestro público objetivo abarca desde comunidades de propietarios y administradores de fincas que buscan tranquilidad y fiabilidad en el ámbito residencial, hasta la alta exigencia operativa de centros comerciales, hospitales, instituciones públicas y grandes complejos industriales. Nos dedicamos

NH Hotel Group se compromete con el principio de igualdad de oportunidades y la no discriminación en la gestión de sus procesos de Selección. Funciones Desde NH Hotel Group te ofrecemos la posibilidad de desarrollar tu carrera profesional.

As Virtuagym keeps on growing, we are now looking for a new face to complement our Customer Success team in EMEA based in Spain.As a Customer Service Consultant for the DACH and international markets, you will be responsible for creating excellent customer experiences and elevating our client succes

Phones is seeking an Account Manager for the Spanish market in Valencia to manage and grow relationships with B2B customers. Fluency in Spanish and English is required, and experience with CRM systems is preferred; based in Valencia or willing to relocate.

Whether you prefer the energy of Madrid or the coastal charm of Valencia, we have a spot for you starting.

German & English) Customer Support Consultant (Spain, remotely)(fluent German & English) Customer Support Consultant (Spain, remotely). Sign in to set job alerts for “(fluent German & English) Customer Support Consultant (Spain, remotely)” roles. Spanish Customer Service Representative - Relocat

Are you a customer‑oriented professional with a passion for delivering exceptional experiences? Do you bring high energy, a dynamic mindset, and a drive to excel in everything you do? Do you thrive in fast‑paced, action‑oriented environments?.Asegúrese de enviar su solicitud rápidamente para

A personality that shines, the ability to adapt to any situation and make people feel at ease.These are a few of the qualities we’re looking for in our cabin crew.La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspo

Are you a fluent Norwegian speaker with strong communication skills in English?.

Alguien 100% soñador y aventurero, que tenga un gran ojo para los detalles y que le encante planificar itinerarios únicos, para que se incorpore en nuestra sede de Valencia, y que quiera formarse y aprender dentro de la empresa con perspectiva de crecimiento y Visión 360º. Gestión integral desd

Estas buscando un nuevo reto profesional? ¿Te gustaría trabajar en la tienda de viajes más grande del mundo, que además está en el puesto Nº 1 de mejores empresas para trabajar en el ranking "Happy Index® at Work" 2023?PANGEA es tu sitio! Actualmente buscamos ampliar nuestro equipo incorporan

At Acertto Talent Linkers, we specialize in the recruitment of highly qualified professionals at an international level.You can find our job openings at.No espere a enviar su solicitud después de leer esta descripción; se espera un gran volumen de candidaturas para esta oportunidad.This role will

Nuestros valores como equipoOUR GIRLS ALWAYS COME FIRSTTEAM WORK, DREAM WORKTRUST THE PROCESSALWAYS PROACTIVE & POSITIVEENJOY ALL OF IT. Buscamos a alguien organizado/a, resolutivo/a y con una vocación real por las personas, que sea capaz de convertir cualquier incidencia en una experiencia positiv