Servicio al Cliente jobs in AlborayaCreate job alertsFull-time

¿Estas buscando un nuevo reto profesional? 🚀 ¿Te gustaría trabajar en la tienda de viajes más grande del mundo, que además está en el puesto Nº 1 🏆de mejores empresas para trabajar en el ranking "Happy Index® at Work" 2023? PANGEA es tu sitio! 🌏 Actualmente buscamos ampliar nuestro equipo incorporando a un/a Asesor/a de viajes Internacional para nuestra sede de Valencia. 📍 Funciones de la posición • Atender las peticiones de viaje de manera presencial, telefónica o por videollamada, resolviendo a los clientes todas sus dudas y recomendándoles el producto que mejor se adapta a sus necesidades., • Ofrecer a nuestros clientes la mejor de las experiencias posibles antes, durante y después del viaje., • Demostrar un profundo conocimiento de los destinos y de nuestro producto., • Gestionar la reserva a través de nuestros sistemas y en coordinación con el departamento de Booking, con máxima orientación a la calidad y resultados durante todo el proceso, desde la solicitud hasta la post-venta., • Cumplimiento de objetivos comerciales. Requisitos mínimos y competencias necesarias: • Experiencia mínima como asesor/a de viajes de 3 años., • Amplio conocimiento de destinos y países., • Persona creativa, con grandes habilidades comunicativas y comerciales., • Orientación al cliente y a la calidad en su servicio., • Capacidad de planificación y organización, con experiencia gestionando volúmenes altos de peticiones de viajes., • Nivel medio-alto de competencia en el uso de herramientas tecnológicas., • Altamente valorable experiencia con CMS y Sistemas de Reservas específicos del sector de viajes y turismo. Y, por último, ¡pero no menos importante!... ¿Qué ofrecemos? • Participar en un proyecto que está revolucionando el sector de las agencias de viajes.💥, • Formar parte de una empresa centrada en las personas, donde podrás aportar tus ideas y en la que se fomenta la colaboración y el compañerismo. 👩‍👩‍👦‍👦👩‍👩‍👧‍👧, • Plan de carrera para que puedas desarrollar todo tu potencial y un potente programa de formación continua para que crezcas como profesional. 🎯, • Un paquete salarial competitivo, acorde a la responsabilidad del puesto., • Plan de Retribución Flexible., • Precios especiales para la plantilla y familiares. ✈️, • Trabajo híbrido (un día de teletrabajo/semana). 💻, • Trabajar en un espacio espectacular en pleno centro, con todo tipo de servicios en las inmediaciones y excelentes conexiones en transporte público., • Cultura de empresa que apuesta firmemente por la igualdad, inclusión y diversidad., • ¡Un ambiente laboral de primera! y no lo decimos nosotros, nos lo ha certificado Choose my Company, 😊 somos nº1 en el ranking "Happy Index® at Work" 2023 para empresas de más de 50 personas. ¡¡Te estamos buscando!!🔎

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities • You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good English, Spanish & French language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience., • Local benefits (applicable to the Madrid (Spain) location), • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

TÉCNICO/A CUSTOMER SERVICE La empresa Lladró, multinacional especializada en la creación y distribución de un amplio espectro de creaciones en porcelana de arte, necesita cubrir la posición de Técnico/a Customer Service. Dependencia jerárquica : Responsable Customer Service & Customer Care Basado: Valencia, España. Misión: Gestionar de forma operativa y directa la atención a la clientela del mercado asignado, desde la entrada del pedido hasta la resolución de incidencias garantizando un servicio ágil, preciso y cercano. Funciones: Gestionar pedidos de clientela en SAP (creación, seguimiento, modificación). Resolver incidencias (entregas, facturación, transporte, devoluciones) en coordinación con otros departamentos. Realizar seguimiento proactivo de los pedidos y mantener informada a la clientela sobre el estado de los mismos. Mantener actualizadas la base de datos de la clientela y pedidos. Registrar e informar sobre reclamaciones y feedback recurrente de la clientela. Cumplir con los KPI´s de calidad y tiempos de respuesta definidos por el departamento. Mantener una comunicación clara, profesional y empática con la clientela. Requisitos: Formación: Formación en Comercio Internacional, Administración, Logística o similares. Conocimiento de procesos de exportación, transporte y facturación. Experiencia previa en atención a la clientela, idealmente internacional. Informática: Paquete Office Completo nivel de usuario. Conocimiento de SAP (SD preferente) o ERP similar, y herramientas de gestión de pedidos. Idioma. Nivel alto Inglés. Se valorará otro idioma. Competencias: Proactividad. Atención a la clientela eficaz y empática. Resolución deProblemas. Comunicación clara. Planificación, organización y seguimiento detallado. Ofrecemos Contrato de trabajo indefinido a tiempo completo. Formar parte de su nuevo plan estratégico, creando nuevos retos y contribuyendo a mejorar el posicionamiento de la empresa. En consonancia con nuestras políticas de igualdad, nos comprometemos y aseguramos que nuestros procesos de selección se basan el principio de igualdad de trato y oportunidades entre mujeres y hombres y no discriminación

Shape the future of logistics with us! Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. For this role, we expect the new colleague to work from our office in Madrid (Spain). You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You have very good English, Spanish & French language skills (additional languages are a plus) You are confident in using MS Office – training on our internal software will be provided Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. Send us your CV and your letter of motivation in English. Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. External recruitment services/agencies will not be used for this position.

Shape the future of logistics with us! Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. For this role, we expect the new colleague to work from our office in Madrid (Spain). You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You have very good English, Spanish & French language skills (additional languages are a plus) You are confident in using MS Office – training on our internal software will be provided Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. Send us your CV and your letter of motivation in English. Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. External recruitment services/agencies will not be used for this position.

Desde 360 Recursos Humanos buscamos un/a Customer Service con italiano para gestionar la atención al cliente, resolver incidencias y dar soporte administrativo. Imprescindible nivel alto de italiano y buenas habilidades de comunicación, organización y orientación al cliente. Las funciones que realizará son: • Atender telefónicamente y satisfacer las demandas de información de los clientes y corresponsables - Resolver y gestionar las incidencias - Comunicar los asuntos de los servicios de transporte que requieren asistencia Requisitos: - Imprescindible idioma nativo o avanzado - Experiencia mínima de 2 años en una empresa de transporte y logística - Conocimientos informáticos en Office, CRM y gestión de tickets en atención al cliente - Competencias clave como la flexibilidad, iniciativa y capacidad de comunicación - Planificación y organización - Contacto directo y constante con clientes y corresponsables Se ofrece: - Contrato indefinido - Posibilidad de incorporación a empresa (estabilidad) - Horario: 8:30 a 13:30h y 15 a 18h de Lunes a Viernes - Retribución anual de 22000€ - 24000€

Customer Service Representative – Dutch Speaker Alicante The Adecco Group | Hybrid Work in sunny Spain as a Dutch-speaking Customer Service Representative ! ☀️ Are you ready to combine career growth with the Mediterranean lifestyle? Join an international company in the telecom sector and support customers with their mobile, internet, and TV services while developing your career in a dynamic, award-winning environment. What you’ll do Support customers with mobile and home services (SIM, internet, TV setup). Troubleshoot and resolve technical issues efficiently. Identify opportunities for cross- and upselling. What we offer you: Salary: €1,718.70 – €2,094.66 gross per month Bonus: Up to 15% of your monthly salary Working hours: Flexible contracts (32, 34, 36 or 39 hours per week) Contract: Permanent position with a 2-month probation period Training: 2-week onboarding program where you’ll gain all the skills you need Hybrid working model: First 3 months fully office-based; afterwards, partial remote work is possible (subject to team leader approval) Work environment: A vibrant and social workplace in our Alicante office. Career growth: Opportunities for progression (e.g. Team Leader or Trainer roles) Team spirit: Work alongside Dutch-speaking colleagues Relocation package: Available for selected candidates HR support: Assistance with administrative processes and documentation in Spain Recognition: Join an internationally awarded company ✨ What we’re looking for Language skills: Fluent in Dutch (C2 level) and good English skills (minimum B1) Customer & sales focus: Strong communicator with a customer-oriented mindset and a natural ability to identify sales opportunities Problem-solving: Proactive and efficient in resolving customer issues Tech-savvy: Comfortable with technology and good IT skills Work eligibility: Legal right to live and work in Spain, with valid documentation

Shape the future of logistics with us! Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. For this role, we expect the new colleague to work from our office in Madrid (Spain). You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You have very good English, Spanish & French language skills (additional languages are a plus) You are confident in using MS Office – training on our internal software will be provided Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. Send us your CV and your letter of motivation in English. Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. External recruitment services/agencies will not be used for this position.

Shape the future of logistics with us! Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. For this role, we expect the new colleague to work from our office in Madrid (Spain). You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You have very good English, Spanish & French language skills (additional languages are a plus) You are confident in using MS Office – training on our internal software will be provided Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. Send us your CV and your letter of motivation in English. Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. External recruitment services/agencies will not be used for this position.

Misión Contribuir a la excelencia asistencial del Grupo Vithas garantizando una atención integral, personalizada y segura al paciente internacional (privado y/o con aseguradora extranjera), asegurando el cumplimiento de los procesos corporativos, la normativa vigente y los estándares de calidad, seguridad y experiencia del paciente. Actuar como referente del paciente internacional durante todo el proceso asistencial, facilitando una comunicación eficaz entre el paciente, los profesionales sanitarios y las entidades aseguradoras, de acuerdo con el modelo asistencial Vithas. Responsabilidades 1. Acoger, orientar e informar al paciente internacional y a sus acompañantes, garantizando una experiencia homogénea y alineada con los estándares corporativos Vithas, ofreciendo información clara y comprensible sobre su proceso asistencial, estancia hospitalaria, servicios médicos, administrativos y económicos. 2. Gestión y verificación de documentación internacional, incluyendo pasaportes, pólizas de seguros extranjeros, cartas de garantía (Guarantee of Payment – GOP), autorizaciones previas y documentación clínica conforme a los procedimientos establecidos. 3. Registro administrativo del paciente para consultas y pruebas diagnósticas, asegurando la correcta identificación del tipo de paciente (privado internacional / aseguradora extranjera). 4. Coordinación con compañías aseguradoras internacionales y intermediarios (asistencias, brokers, embajadas) para la validación de coberturas, autorizaciones, extensiones de estancia y procedimientos adicionales. 5. Gestión de citaciones, tanto presenciales como telefónicas, teniendo en cuenta la disponibilidad médica y las particularidades del paciente internacional. 6. Seguimiento administrativo del proceso asistencial, informando al paciente sobre los pasos a seguir, tiempos estimados y aspectos económicos, garantizando una experiencia fluida y sin incidencias. 7. Registro de la actividad sanitaria realizada, asegurando la correcta imputación en los sistemas corporativos para la facturación internacional. 8. Facturación de pacientes privados internacionales, elaboración y explicación de presupuestos, depósitos, facturas proforma y facturas finales, en coordinación con el área de facturación. 9. En coordinación con el Servicio de Atención al Paciente, gestión y resolución de incidencias, reclamaciones o sugerencias, actuando como intermediario entre el paciente, los profesionales sanitarios y los departamentos implicados. 10. Comunicación constante con el equipo médico y de enfermería, facilitando la información necesaria para la correcta atención del paciente internacional. 11. Gestión administrativa general, incluyendo correos electrónicos, llamadas, archivo de documentación clínica y administrativa, y uso de plataformas internas. 12. Control de tiempos de atención y flujos de trabajo, colaborando activamente en la mejora continua de los procesos de Front Office para minimizar esperas y garantizar un servicio premium. Titulación requerida Grado en Traducción e Interpretación o similar. Formación específica y conocimientos técnicos Atención al cliente internacional en entorno sanitario. Gestión administrativa de pacientes privados y asegurados internacionales. Facturación sanitaria internacional y gestión de depósitos. Conocimiento básico de pólizas de seguros de salud internacionales. Documentación sanitaria y protección de datos. Experiencia requerida Mínimo 6 meses – 1 año en puestos similares de admisión, recepción o atención al paciente. Valorable experiencia previa en hospitales, clínicas privadas o departamentos de Patient Services / International Desk. Idiomas Español e Inglés: nivel alto o avanzado (imprescindible). Segundo idioma: nivel alto o avanzado (imprescindible). Tercer idioma: Nivel Básico o intermedio (valorable). Si estás interesado/a no dudes en inscribirte y nos pondremos en contacto contigo!

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities • You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good English, Spanish & French language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience., • Local benefits (applicable to the Madrid (Spain) location), • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Te apasiona ayudar a las personas y disfrutas resolviendo problemas? En 3D Seguridad buscamos a alguien que quiera formar parte de un equipo donde cada conversación cuenta.Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto.No buscamo

¿Te apasionan los idiomas y el mundo de la salud? ¿Buscas estabilidad en una empresa tecnológica en plena expansión internacional? ¡Te estamos buscando! ¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo. En tellmeGen y Koko Genetics somos líderes en el sector biotecnológico. Nuestra misión es acercar la genética a las personas a través de tests de ADN accesibles y de alta calidad. Con presencia global y un crecimiento acelerado, buscamos incorporar a un/a Especialista en Atención al Cliente Internacional para unirse a nuestro equipo en Valencia. TU MISIÓN Serás la voz de nuestra empresa y el punto de contacto principal para usuarios de todo el mundo. Garantizarás una experiencia de cliente excelente (Customer Success) y asegurarás que la operativa logística funcione a la perfección para que nuestros kits lleguen a cualquier rincón del planeta. RESPONSABILIDADES PRINCIPALES • Atención Omnicanal: Gestión y resolución ágil de consultas a través de email, chat y teléfono., • Logística y Operaciones: Gestión integral de pedidos, preparación de materiales, seguimiento de envíos (tracking) y gestión de aduanas para la recepción de muestras., • Calidad y Fidelización: Monitorización de la satisfacción del cliente y resolución proactiva de incidencias. LO QUE BUSCAMOS (Requisitos) • Experiencia: Mínimo 2 años en roles de atención al cliente o Customer Support., • Idiomas: Nivel bilingüe o muy avanzado de Inglés y Español (imprescindible, se hará prueba). Valoramos una ortografía y redacción impecables., • Interés o Formación: Pasión o estudios relacionados con Biología, Genética o Ciencias de la Salud., • Tech-Savvy: Dominio del Paquete Office y agilidad con herramientas digitales., • Soft Skills: Persona resolutiva, proactiva y con verdadera vocación de servicio. VALORABLE (Plus) • Conocimiento de Alemán u otros idiomas., • Familiaridad con herramientas de IA (ChatGPT, Gemini,) para optimizar procesos. HORARIO Y UBICACIÓN • Ubicación: Oficinas centrales en Valencia., • Jornada: Turno rotativo semanal para dar cobertura a nuestros mercados globales (América, Europa, Asia)., • Ejemplo de rotación: Semana 1 (Mañana) / Semana 2 (Tarde) / Semana 3 (Noche) / Semana 4 (Fin de semana) ¿QUÉ OFRECEMOS? • Estabilidad: Contrato indefinido desde el primer día e incorporación inmediata., • Remuneración Competitiva: Salario base + Pluses por nocturnidad + Bonus por objetivos., • Desarrollo: Oportunidades reales de crecimiento en una compañía líder en Europa., • Cultura: Ambiente joven, internacional y dinámico en el sector Salud/Tech. ¿Listo/a para el reto? xbhjioe Si crees que eres la persona indicada, ¡queremos conocerte! Inscríbete en la oferta o envíanos tu CV.

En ATIR Hospitality, grupo inversor y operador hotelero de primer nivel en España (propietarios de activos icónicos como el Cotton House Hotel, Autograph Collection en Barcelona o el Hotel Montera Madrid Curio Collection by Hilton), estamos desarrollando un nuevo y exclusivo proyecto hotelero de 5

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

Responsibilities Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura. 1. Responsible for the operation and management of the customer interaction channels, such as service hotlines, emails, ZOOMLINK, social media, etc., providing professional and timely customer service and support., 2. Responsible for answering customer inquiries from with accurate information about ZOOMLION products, technologies, after-sales services, etc. Responsible for registering all kinds of customer requests/inquiries in, including but not limited to: service orders complaint processes, consultation processes and etc., 3. Responsible for customer callbacks and satisfaction surveys,contact customers to get feedback and opinions via all sort of method such as calling, sending email, online chat and on-site, record the callback details and customer feedback in the system., 4. Responsible for monitoring and pushing service process, maintaining close communication with customers and product line service team, reminding service team to proceed with service orders promptly, reporting service violation cases to superiors., 5. Responsible for summarizing and reporting problems/suggestions in daily works, building and optimizing customer service processes and standards., 6. Responsible for promoting customer interaction channels to customers by coordinating with relevant departments to make materials such as service brochures and customer gifts., 7. Responsible for other key tasks assigned by the superiors such across-functional communication and cooperation, training about customer interaction channels (such as introduction of ZOOMLINK function and promotion), translation of working materials, etc. Qualifications 1. Bachelor's degree or above, with professional background in Business Administration, Engineering Machinery, Mechanical Manufacturing, English, International Trade, etc., 2. Over one year experience in after-sales service in the construction machinery industry, familiar with the entire after-sales service process., 3. In addition to being proficient in the Spanish, one must be fluent in English or Chinese and possess good listening, speaking, reading, and writing abilities. xcskxlj, 4. Proficient in Microsoft software such as Word, Excel, PowerPoint, etc., 5. Identifying the corporate culture of ZOOMLION, one must have a good sense of service and empathy, be good at listening and communicating, be able to independently communicate with internal and external parties, handle customer demands, and have a strong sense of responsibility.

At Auren Personas, we operate within the Selection & Executive Search division, providing specialized Human Resources consulting services. Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención. We are currently collaborating with a leading company in the the consumer goods sector, based in Valencia, which is looking to expand its team by hiring a professional for the position of Team Leader Customer & Consumer Service Manager The company operates within the camping and outdoor consumer goods industry and manages a portfolio of leading brands in Europe, each with its own identity, forming a strong and complementary offering. These brands cover multiple product categories including camping furniture, leisure products, and tableware, known for their quality, innovation, and design. The company is looking for a proactive and service-driven Team Leader Customer & Consumer Service Manager to lead and further professionalize its international customer and consumer service organization across Europe.This role is based in Valencia, Spain, and is responsible for managing and developing a customer service team operating across The Netherlands, Germany, and Spain, while ensuring the highest possible level of service towards both B2B customers and end consumers. The Team Leader Customer & Consumer Service Manager will play a key role in elevating the department to the next level by implementing AI-driven solutions, optimizing existing software systems, and improving operational processes to efficiently manage the increasing volume of customer and consumer inquiries. The ideal candidate combines strong people management skills with a hands-on operational approach and has the ability to improve systems, processes, and customer experiences in a fast-moving international environment. Leadership & Team Management Lead, coach, and develop the international customer and consumer service team across: Create a service-oriented, performance-driven, and customer-focused culture Implement KPIs, reporting structures, and performance monitoring to improve service quality and efficiency Support team development through training, coaching, and continuous process improvement initiatives Customer & Consumer Service Excellence Ensure outstanding service delivery towards B2B customers and end consumers across all markets Maintain close oversight of customer satisfaction, response times, and service quality Safeguard consistent communication and professional service across all customer touchpoints Continuously identify opportunities to improve customer experience and service standards Drive the implementation and optimization of AI tools and existing software systems to improve efficiency and scalability Ensure smooth internal cooperation to safeguard service levels and customer satisfaction Support sales activities, promotions, and marketing campaigns to ensure smooth execution and customer communication Systems & Operational Management Maintain strong oversight of all customer service-related systems and processes Monitor operational performance and proactively identify bottlenecks and inefficiencies Support scalability and future growth through structured process management Proven experience in customer service management, consumer service, or customer operations leadership within an international environment Strong background in customer experience, operational processes, and service optimization Experience with ERP, customer service software, and AI-driven support tools Experience in process improvement and operational efficiency projects is highly preferred Understanding of seasonal dynamics, consumer expectations, and retail customer structures is a plus Strong leadership and coaching abilities Strong organizational and operational management skills Experience with AI tools, automation, and customer service systems Strong communication and stakeholder management skills Fluent in English; Dutch and/or German are strong advantages Spanish language skills are highly preferred Strong communicator with international cultural awareness A key role in shaping and professionalizing the international customer and consumer service organization A dynamic and growing organization with strong international brands Competitive compensation package aligned with experience and performance We provide both local and international services, regardless of hiring volume.

Client Service Manager - AIFMApplylocations: Valenciatime type: Full timeposted on: Posted Todayjob requisition id: JR-0024771FundRock is a Pan-European leading independent UCITS management company and AIFM (Alternative Investment Fund Manager). Our clients are established blue-chip companies and leaders in their domestic market. We invest in our people, enabling you to develop your skills and build on your experience. If you like the idea of working for an ambitious and growing company, as part of a multicultural team, we are the place for you.# Job specification• Work proactively on a portfolio of clients to support the daily activities of the funds under management;• Act as main point of contact for the clients for day-to-day activities and resolution of any fund-related queries;• Set-up and lead AIFM service review calls with clients to maintain a strong relationship;• Establish and maintain excellent relationships with each of the fund delegates including portfolio managers, investment advisors, administrators and depositaries, including participation of service provider quality calls;• Ensure compliance with internal and external processes;• Maintain the Fund corporate calendar and monitor compliance with deadlines according to Fund corporate calendar and internal procedures;• Update internal database on clients (static as well as dynamic) data by liaising internally with counterparties to verify and/or collect the required information;• Ensue all funds have up-to-date policies and procedures that reflect on-going regulatory developments and any other requirements as determined by the Fund Boards, including the Operating Memorandum.• Prepare the Operating Memorandum and coordinate internal and external review of such document;• Liaise with internal teams to ensure compliance with internal procedures and their proper documentation, i.e. populate checklists, AML forms, UBO forms, other fund related reports with the support of the Client Service Manager; where needed, resolve with the help of the Client Service Manager issues on missing information;• Ensure all investor subscription documents incl. side letters are saved on client folder;• Manage investors side letter matrix and resolve any gaps on responsible parties or approaching deadline;• Where FundRock LIS acts as corporate secretary, liaise internally to collect Board pack relevant reports from internal departments and lead through the Board Meeting Agenda;• Present AIFM report in the Board Meeting;• Ensure coordination and review of fund financial reports and long form reports;• Preparation of reports for Senior Management Committee (Conducting Officers), Board of Directors of the Fund/Management Company;• Prepare cash payment instructions for review and signature by the Client Service Manager;• Upload investor reports and target fund documentation to the investor portal; • Preparation of presentation materials for physical client visits;• Calculate and review client fees, create invoices and manage timely payment; • Identify opportunities to enhance the client relationship;• Support with ad hoc projects.# Skills Required:• Academic degree, preferably in Finance or Economics;• Experience in the financial sector is of advantage;• Keen to further develop your practical knowledge of laws and regulations applicable to financial services, both within Luxembourg and other jurisdictions;• Strong commercial awareness, analytical and communications skills;• Good working knowledge in MS Office suite;• Fluent in English with excellent written and oral communication skills.# What you will get in return• A genuinely unique opportunity to be part of an expanding large global business;• A friendly, co-operative and supportive environment;• Training and development opportunities.As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. Benefits As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. Our people are our greatest asset, and we invest in talent development. Join our global network, and you will benefit from education support, sponsorship and in-house training programs. #J-18808-Ljbffr

At Auren Personas, we operate within the Selection & Executive Search division, providing specialized Human Resources consulting services. ¿Tiene lo que se necesita para triunfar? La siguiente información debe ser leída atentamente por todos los candidatos. We are currently collaborating with a leading company in the the consumer goods sector, based in Valencia, which is looking to expand its team by hiring a professional for the position of Team Leader Customer & Consumer Service Manager The company operates within the camping and outdoor consumer goods industry and manages a portfolio of leading brands in Europe, each with its own identity, forming a strong and complementary offering. These brands cover multiple product categories including camping furniture, leisure products, and tableware, known for their quality, innovation, and design. From its headquarters and distribution center in Europe, the company supplies customers across Europe, including distributors, agents, retailers, and consumers. In addition, it has multiple offices across Europe dedicated to sales, innovation, and marketing activities. With a dedicated team of approximately 40 colleagues, the organization focuses on growth, innovation, and strengthening its position in the international market. About the Role: The company is looking for a proactive and service-driven Team Leader Customer & Consumer Service Manager to lead and further professionalize its international customer and consumer service organization across Europe.This role is based in Valencia, Spain, and is responsible for managing and developing a customer service team operating across The Netherlands, Germany, and Spain, while ensuring the highest possible level of service towards both B2B customers and end consumers. The Team Leader Customer & Consumer Service Manager will play a key role in elevating the department to the next level by implementing AI-driven solutions, optimizing existing software systems, and improving operational processes to efficiently manage the increasing volume of customer and consumer inquiries. This role requires strong leadership, operational oversight, cross-functional collaboration, and a continuous improvement mindset. The ideal candidate combines strong people management skills with a hands-on operational approach and has the ability to improve systems, processes, and customer experiences in a fast-moving international environment. Leadership & Team Management • Lead, coach, and develop the international customer and consumer service team across:, • The Netherlands, • Germany, • Spain, • Create a service-oriented, performance-driven, and customer-focused culture, • Ensure clear communication, efficient workflows, and strong collaboration between teams and regions, • Implement KPIs, reporting structures, and performance monitoring to improve service quality and efficiency, • Support team development through training, coaching, and continuous process improvement initiatives Customer & Consumer Service Excellence • Ensure outstanding service delivery towards B2B customers and end consumers across all markets, • Act as escalation point for complex customer issues and key customer challenges, • Maintain close oversight of customer satisfaction, response times, and service quality, • Safeguard consistent communication and professional service across all customer touchpoints, • Continuously identify opportunities to improve customer experience and service standards Process Optimization & AI Implementation • Drive the implementation and optimization of AI tools and existing software systems to improve efficiency and scalability, • Identify opportunities to automate repetitive tasks and improve response handling processes, • Analyze workflows and implement improvements to increase speed, accuracy, and operational effectiveness, • Ensure the department is fully utilizing available systems and technologies, • Work closely with Operations to optimize integrations and processes Cross-Functional Collaboration • Work closely with:, • Logistics, • Operations, • Sales, • Marketing, • Finance, • Ensure smooth internal cooperation to safeguard service levels and customer satisfaction, • Coordinate proactively on delivery issues, product availability, claims, and operational challenges, • Support sales activities, promotions, and marketing campaigns to ensure smooth execution and customer communication Systems & Operational Management • Maintain strong oversight of all customer service-related systems and processes, • Monitor operational performance and proactively identify bottlenecks and inefficiencies, • Ensure accurate and efficient handling of orders, claims, returns, and customer inquiries, • Contribute to the continuous improvement of internal procedures and operational standards, • Support scalability and future growth through structured process management Requirements: Experience & Background • Proven experience in customer service management, consumer service, or customer operations leadership within an international environment, • Experience managing and developing international teams, • Strong background in customer experience, operational processes, and service optimization, • Experience with ERP, customer service software, and AI-driven support tools, • Experience in process improvement and operational efficiency projects is highly preferred Industry Affinity • Affinity with or experience in consumer goods industry is a strong advantage, • Understanding of seasonal dynamics, consumer expectations, and retail customer structures is a plus Skills & Competencies • Strong leadership and coaching abilities, • Customer-centric mindset with excellent problem-solving capabilities, • Strong organizational and operational management skills, • Experience with AI tools, automation, and customer service systems, • Analytical and process-driven mindset, • Strong communication and stakeholder management skills, • Ability to balance strategic improvements with hands-on operational involvement, • Fluent in English; Dutch and/or German are strong advantages, • Spanish language skills are highly preferred Personality • Entrepreneurial and proactive, • Structured and solution-oriented, • Calm under pressure and able to manage priorities effectively, • Strong communicator with international cultural awareness, • Comfortable working in a dynamic, growing organization Benefits: What We Offer • A key role in shaping and professionalizing the international customer and consumer service organization, • High level of ownership and autonomy, • Opportunity to work across multiple European markets and departments, • A dynamic and growing organization with strong international brands, • Opportunity to drive innovation through AI and process optimization, • Competitive compensation package aligned with experience and performance Thank you for your application and interest. We look forward to discovering your talent! At Auren Selection & Executive Search, we offer a comprehensive range of solutions for talent identification, attraction, selection, and assessment. We provide both local and international services, regardless of hiring volume. xbhjioe Our teams are highly specialized, with over 20 years of experience and a strong track record of success.

At Auren Personas, we operate within the Selection & Executive Search division, providing specialized Human Resources consulting services. Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención. We are currently collaborating with a leading company in the the consumer goods sector, based in Valencia, which is looking to expand its team by hiring a professional for the position of Team Leader Customer & Consumer Service Manager The company operates within the camping and outdoor consumer goods industry and manages a portfolio of leading brands in Europe, each with its own identity, forming a strong and complementary offering. These brands cover multiple product categories including camping furniture, leisure products, and tableware, known for their quality, innovation, and design. The company is looking for a proactive and service-driven Team Leader Customer & Consumer Service Manager to lead and further professionalize its international customer and consumer service organization across Europe.This role is based in Valencia, Spain, and is responsible for managing and developing a customer service team operating across The Netherlands, Germany, and Spain, while ensuring the highest possible level of service towards both B2B customers and end consumers. The Team Leader Customer & Consumer Service Manager will play a key role in elevating the department to the next level by implementing AI-driven solutions, optimizing existing software systems, and improving operational processes to efficiently manage the increasing volume of customer and consumer inquiries. The ideal candidate combines strong people management skills with a hands-on operational approach and has the ability to improve systems, processes, and customer experiences in a fast-moving international environment. Leadership & Team Management Lead, coach, and develop the international customer and consumer service team across: Create a service-oriented, performance-driven, and customer-focused culture Implement KPIs, reporting structures, and performance monitoring to improve service quality and efficiency Support team development through training, coaching, and continuous process improvement initiatives Customer & Consumer Service Excellence Ensure outstanding service delivery towards B2B customers and end consumers across all markets Maintain close oversight of customer satisfaction, response times, and service quality Safeguard consistent communication and professional service across all customer touchpoints Continuously identify opportunities to improve customer experience and service standards Drive the implementation and optimization of AI tools and existing software systems to improve efficiency and scalability Ensure smooth internal cooperation to safeguard service levels and customer satisfaction Support sales activities, promotions, and marketing campaigns to ensure smooth execution and customer communication Systems & Operational Management Maintain strong oversight of all customer service-related systems and processes Monitor operational performance and proactively identify bottlenecks and inefficiencies Support scalability and future growth through structured process management Proven experience in customer service management, consumer service, or customer operations leadership within an international environment Strong background in customer experience, operational processes, and service optimization Experience with ERP, customer service software, and AI-driven support tools Experience in process improvement and operational efficiency projects is highly preferred Understanding of seasonal dynamics, consumer expectations, and retail customer structures is a plus Strong leadership and coaching abilities Strong organizational and operational management skills Experience with AI tools, automation, and customer service systems Strong communication and stakeholder management skills Fluent in English; Dutch and/or German are strong advantages Spanish language skills are highly preferred Strong communicator with international cultural awareness A key role in shaping and professionalizing the international customer and consumer service organization A dynamic and growing organization with strong international brands Competitive compensation package aligned with experience and performance We provide both local and international services, regardless of hiring volume.

Somos la firma global de talento: Selección, headhunting, formación y consultoría de Eurofirms Group. Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción. En Claire Joster creemos en el talento único de cada persona y sabemos que la diversidad aporta valor a los equipos, impulsando organizaciones más innovadoras, creativas y eficientes. Por eso, como parte de Eurofirms Group, y de acuerdo con nuestra cultura People first, trabajamos para generar entornos laborales inclusivos en los que cada individuo pueda crecer y desarrollar su mejor versión. Asimismo, buscamos actuar como agentes de cambio para promover la igualdad de oportunidades en nuestro entorno, fomentando el respeto y apostando por la diversidad en todas sus formas. Buscamos incorporar un/a Customer Service Specialist con alto nivel de francés e inglés para una reconocida compañía del sector lujo . La persona seleccionada será responsable de ofrecer una experiencia excepcional al cliente , alineada con los estándares premium de la marca, gestionando consultas y asegurando un servicio personalizado y de alta calidad. Funciones • Atención al cliente a través de distintos canales (teléfono, email, chat)., • Gestión de consultas, pedidos, incidencias y seguimiento de casos., • Asesoramiento personalizado sobre productos y servicios., • Coordinación con otros departamentos (logística, ventas, retail)., • Garantizar una experiencia de cliente alineada con los valores de marca premium., • Gestión de devoluciones, cambios y resoluciones con enfoque en satisfacción del cliente., • Registro y actualización de información en herramientas CRM. Perfil • Nivel alto de francés e inglés (imprescindible ambos)., • Experiencia previa de al menos 2-3 años en Customer Service , preferiblemente en sector lujo, retail premium., • Excelentes habilidades de comunicación y orientación al cliente., • Perfil resolutivo, empático y con atención al detalle., • Capacidad para gestionar múltiples tareas en entornos dinámicos. Ofrecemos • Incorporación a una firma de referencia en el sector lujo., • Proyecto estable con desarrollo profesional., • Entorno internacional y dinámico. xbhjioe, • Salario competitivo según experiencia.

Te apasiona ofrecer un servicio al cliente excepcional y hablas inglés?¡Sigue leyendo, esta oferta es para ti! Sobre Spring GDS En Spring GDS , conectamos el e-commerce con el mundo. Somos el socio logístico internacional que permite a las marcas llegar a sus clientes sin fronteras. Con operaciones en más de 190 países y perteneciente al grupo PostNL , nuestra misión es clara: hacer que cada entrega cuente . Ofrecemos soluciones logísticas inteligentes y sostenibles, adaptadas a las nuevas formas de comprar y vender online. Con mentalidad global y cercana, combinamos tecnología, fiabilidad y proximidad para optimizar cada envío y cada experiencia. En Spring no solo movemos paquetes: movemos oportunidades. Tu reto como Customer Service Specialist Serás el punto de contacto clave de servicio para nuestros clientes en España, gestionando incidencias y dudas: Dar soporte de servicios para cuentas asignadas Gestionar incidencias operativas y consultas de servicio Hacer seguimiento de entregas, devoluciones y casos de rastreo Mantener contacto regular con los clientes Colaborar con Operaciones, Ventas y Reclamaciones Documentar procesos y comunicación en el CRM Apoyar acciones de mejora lideradas por el CX Manager Guiar y acompañar al cliente Apoyar la configuración de cuentas con equipos internos Formar a los clientes en herramientas y flujos de servicio Compartir actualizaciones relevantes del servicio Recoger comentarios de las cuentas asignadas Proponer acciones de mejora prácticas Formación y experiencia ~ Estudios de nivel medio o superior en Administración y Finanzas, Comercio Internacional, Negocios Internacionales, Gestión de ventas, Administración y Dirección de Empresas, Logística y Supply Chain Management, o afín. ~2–3 años en atención al cliente B2B, preferiblemente en logística o e-commerce. ~ Muy valorable experiencia en logística, transporte o e-commerce. ~ Nivel alto de inglés (mínimo B2) y español nativo. ~ Manejo de Excel , CRM y herramientas de ticketing. Atención al detalle y sentido de urgencia. Comunicación clara y orientación al cliente. Tarjeta de comida Seguro médico privado Oportunidades de desarrollo profesional Horario de martes a sábado de 09:00-18:00 en modalidad híbrida. En Spring valoramos a las personas que hacen que las cosas pasen. xbhjioe

Verstärke unser B2B Outbound Vertriebsteam! Arbeiten im Homeoffice Abwechslungsreiche Projekte Flexible Arbeitszeiten Du telefonierst gerne und Vertrieb ist dein Ding? Dann bist du bei uns genau richtig, um als Vertriebsmitarbeiter Outbound (m/w/d) unser Team zu verstärken.Top Vereinbarkeit vo

Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (On site), you will be part of our team of game-changers who are powering the brands of the future in tech. Solicitar este puesto es sencillo. Desplácese hacia abajo y haga clic en "Solicitar" para ser considerado para esta posición. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role As a Customer Service Representative in our team, you will: • Handle calls through CRM agent portal, • Create quotations and orders via SAP system, • Expedite and communicate expected delivery times to customers, • Offer basic product advice to individual customer needs (at least catalogue knowledge), • Provide first level technical assistance to help customers identify their requirements for products and services Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Have a proficient or bilingual level of Hungarian and Romanian, and advanced English, • Are minimum a high school graduate, • Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance, • Are customer oriented, have excellent communication skills and have a commercial attitude and awareness, • Have a business mindset will help you engage better with your contacts Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: • Full time 39 hours/week permanent contract, Monday to Friday from 7:30 to 16:30, • Salary: 19.623 euros gross/year up to 4.000 euros gross/year bonus, • Great office location in Barcelona, • Full paid training about the company and the project you will be working on, • Career development program and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. xbhjioe All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

About the Role No espere a enviar su solicitud después de leer esta descripción; se espera un gran volumen de candidaturas para esta oportunidad. WSO2 is seeking a Commercial Account Manager to drive growth across Spain, with responsibility for expanding existing customer accounts while also acquiring new commercial and mid-enterprise customers. This role requires disciplined account management, proactive prospecting, and strong execution across the full sales cycle. The successful candidate will own a defined territory, working closely with sales engineering, channels & alliances, and marketing to drive predictable revenue growth. Key Responsibilities Account Growth & Retention Own and grow a portfolio of existing commercial accounts through renewals, upsell, and cross-sell opportunities Develop strong account understanding, stakeholder mapping, and expansion strategies Ensure high customer satisfaction and proactive churn risk management New Business Acquisition Proactively prospect and acquire new commercial customers within the assigned territory Drive end-to-end sales cycles: discovery, qualification, value articulation, negotiation, and close Build a healthy, predictable pipeline aligned to targets Territory & Pipeline Management Own a defined territory, balancing existing accounts and new logo focus Maintain disciplined pipeline coverage and forecasting accuracy Manage the entire sales cycle (prospecting, qualification, value creation, close planning, negotiation) Partner & Ecosystem Engagement Work with regional partners and SI ecosystem to co-sell and expand reach Leverage partner capabilities to unlock new opportunities and accelerate deals Cross-Functional Collaboration Partner with Solution Engineering to position WSO2’s API, integration, and IAM platforms effectively Collaborate with marketing on regional campaigns, events, and pipeline-generation initiatives Work closely with the A&C team to onboard and execute partner-led and co-sell motions Qualifications and Skills 5+ years of B2B technology sales experience, preferably in SaaS, or middleware Proven experience in commercial / mid-market account management and new logo acquisition Strong understanding of enterprise buying processes and multi-stakeholder sales Experience selling platforms related to API management, integration, IAM, cloud, or digital platforms is a strong plus Excellent communication, presentation, and interpersonal skills. Strong analytical and problem-solving skills. Proficiency in CRM systems (e.g., Salesforce) and other sales tools. Bachelor’s degree or equivalent. About WSO2 WSO2 provides the foundational technology that powers the agentic enterprise, enabling organizations to build, govern, and scale autonomous, AI-driven systems. Its unified stack includes an agent platform, an industry-recognized API platform, integration platform, an analyst-recognized identity platform, and an engineering platform to deliver trusted, scalable digital experiences. WSO2’s open-source, API-first, and AI-enabled approach helps enterprises to accelerate innovation. Founded in 2005, WSO2 has offices in Australia, Brazil, Germany, India, Spain, Sri Lanka, the UAE, the UK, and the US, generating over USD 100M in annual recurring revenue. xbhjioe Visit to learn more.

Candidates without sales experience in the construction machinery industry will not be accepted! Account Manager-Spain-Valencia The company has subsidiaries in nearly 20 countries in East Asia, Southeast Asia and Europe, etc.Italy, Germany, India, Brazil and Belarus as well as more than 50 residen

Habilidades, experiencia, cualificaciones... Te apasionan las ventas, el desarrollo de negocio y crear experiencias excepcionales para los clientes? En Kanso Coliving buscamos un Sales Manager que lidere la captación de nuevos residentes y contribuya activamente al crecimiento de nuestra comunidad. ¿Kanso Coliving ofrece una experiencia de vida innovadora en Madrid, Getafe y Guadalajara, combinando coliving y cohousing en ubicaciones privilegiadas, ideales para estudiantes y jóvenes profesionales. Con espacios diseñados para la comodidad, un equipo de apoyo dedicado y actividades que te ayudan a conectar y disfrutar de lo mejor de la ciudad, Kanso Coliving fomenta un estilo de vida vibrante y conectado. Actualmente gestionamos más de 370 unidades en 19 propiedades en Madrid, Getafe y Guadalajara, que ofrecen opciones como coliving, cohousing, pisos turísticos y albergues boutique. Tu misión Como Sales Manager, serás responsable de convertir el interés de potenciales residentes en nuevas incorporaciones a la comunidad Kanso, liderando el proceso comercial de principio a fin. Tendrás visibilidad completa sobre la estrategia comercial y un papel clave en la optimización del funnel de ventas y la mejora de la conversión. Gestionar el pipeline comercial completo, desde la captación y cualificación de leads hasta el cierre. Convertir leads en nuevos residentes mediante seguimiento comercial, llamadas, visitas y propuestas personalizadas. Gestionar y optimizar el CRM, asegurando la correcta actualización de datos y seguimiento del funnel. Coordinar visitas a los espacios y acompañar a los potenciales residentes en su proceso de decisión. Analizar métricas de conversión y proponer mejoras en los procesos comerciales. Colaborar con marketing y operaciones para optimizar la generación de leads y la experiencia del cliente. Participar en la definición e implementación de la estrategia comercial de Kanso Coliving. Experiencia en ventas, desarrollo de negocio o gestión comercial (idealmente en real estate, hospitality, coliving o startups). Perfil orientado a resultados, con capacidad para gestionar objetivos comerciales. Experiencia trabajando con CRM y gestión de pipeline. Nivel alto de inglés (imprescindible). Alto nivel de autonomía e impacto directo en el crecimiento de la empresa. Equipo joven, dinámico y orientado a resultados. Posibilidades reales de crecimiento y desarrollo profesional. xbhjioe

Seleccionamos un/a Practice Manager para el Hospital Veterinario Lleida. Contamos con equipo tecnológico especializado en varias áreas como: TAC, Rayos X, laboratorio propio, endoscopia, artroscopia, ecografías, oftalmología, Cirugía láser, entre otros. ¿Cuáles serán tus principales funciones? Coordinación y dirección de los equipos. Interlocución con RRHH para tramites del personal Coordinación y ejecución de horarios. Apoyo logístico (compras y ventas) Supervisión de agenda/control de operaciones Organización y coordinación de formaciones internas. Supervisión de tareas de expansión y búsqueda activa de nuevos veterinarios referidores. Apoyo, junto a dirección, en gestión de quejas y reclamaciones. Gestión de Redes Sociales y marketing digital Control de calidad sobre los servicios prestados ¿Qué buscamos? Titulación Licenciado/a en Veterinaria, Licenciatura en Administración y Dirección de Empresas o en campos relacionados. Experiencia profesional demostrable de al menos cinco años: se valorará experiencia acreditada en clínica de pequeños animales y experiencia en funciones de gestión. Buscamos una persona empática, orientada al cliente, con capacidades analíticas, resolutiva a la hora de abordar problemas. Importante tener conocimiento avanzados de Excel y de facturación. Conocimiento de software veterinarios. ¿Qué ofrecemos? Contrato Indefinido. Salario: según valía. Jornada completa Horario: jornada intensiva de lunes a viernes (combinando mañanas y tardes), se valorará flexibilidad. Incorporación Inmediata. Beneficios Sociales: Seguro médico privado pagado por la empresa. Formación continua. Acceso a sesiones webinar, talleres, formación interna, etc. ¡Si tu perfil encaja con lo que hemos descrito, nos encantaría conocerte!

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas.Obtenga más información sobre este puesto leyendo los detalles a c

Quirumed medical equipment busca un Responsable de SAT y Calidad Operativa para coordinar el SAT interno y externo, gestionar incidencias de calidad y garantizar el cumplimiento regulatorio en producto sanitario. Se exige experiencia de 3 a 5 años y titulación en Ingeniería Técnica o FP Superior. Se valora conocimiento de ISO 9001/13485. Ofrecemos entorno dinámico, salario competitivo y modelo de servicio híbrido. #J-18808-Ljbffr

Use Global Distribution Systems (GDSs) such as Amadeus.

pbAbout Us: /b /ppINFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. /ppbr/ppThe creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. /ppbr/ppWe’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. /ppbr/ppbJob Description /b /ppWe are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. /ppbr/ppbWe are looking for applicants who are currently based in the Canary Islands /b /ppbr/ppbYou’ll be responsible for: /b /ppbr/ppbCustomer Service: /b /pulliRespond promptly and professionally to customer questions through chat (Intercom). /liliProvide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform. /liliMaintain a high level of customer satisfaction by addressing issues thoroughly and courteously. /liliEscalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. /li /ulpbr/ppbCollaboration: /b /pulliWork closely with other members of the support team to share knowledge and best practices. /liliCollaborate with cross-functional teams to resolve customer issues and improve the overall customer experience. /liliParticipate in team meetings and training sessions to stay updated on new features, tools, and processes. /li /ulpbr/ppbProcess Improvement: /b /pulliIdentify recurring customer issues and suggest improvements to enhance the support process. /liliContribute to the development and updating of support documentation and resources. /liliProvide feedback to the Support Team Lead on potential improvements to tools and workflows. /li /ulpbr/ppbIdeally you’ll have: /b /ppbr/ppbEducation and Experience: /b /pulliBachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred. /liliat least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment. /liliFamiliarity with Intercom or similar customer support tools (e.g., Zendesk). /li /ulpbr/ppbSkills and Competencies: /b /pulliExcellent written and verbal communication skills. /liliStrong problem-solving abilities and attention to detail. /liliAbility to manage multiple inquiries simultaneously in a fast-paced environment. /liliHigh level of empathy and customer-centric mindset. /li /ulpbr/ppbLanguages: /b /pulliFluency in English. German, French OR Spanish is also a plus. /li /ulpbr/ppbWhat’s in it for you: /b /pulliWe are a remote first company allowing our employees to work from home or abroad, bplease note that the role is only open to candidates based in the Canary Islands. /b /liliCompetitive Salary: A highly attractive compensation package. /liliProfessional Growth: Opportunities for career advancement and personal development in a fast-growing company. /liliInclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. /li /ulpbr/ppIf you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users! /p

Responsible for the operation and management of the customer interaction channels, such as service hotlines, emails, ZOOMLINK, social media, etc., providing professional and timely customer service and support. Si está considerando enviar una solicitud, asegúrese de pulsar el botón de solicitar de abajo después de leer la descripción completa. Responsible for answering customer inquiries from with accurate information about ZOOMLION products, technologies, after-sales services, etc. Responsible for registering all kinds of customer requests/inquiries in, including but not limited to: service orders complaint processes, consultation processes and etc. Responsible for customer callbacks and satisfaction surveys,contact customers to get feedback and opinions via all sort of method such as calling, sending email, online chat and on-site, record the callback details and customer feedback in the system. Responsible for monitoring and pushing service process, maintaining close communication with customers and product line service team, reminding service team to proceed with service orders promptly, reporting service violation cases to superiors. Responsible for summarizing and reporting problems/suggestions in daily works, building and optimizing customer service processes and standards. Responsible for promoting customer interaction channels to customers by coordinating with relevant departments to make materials such as service brochures and customer gifts. Responsible for other key tasks assigned by the superiors such across-functional communication and cooperation, training about customer interaction channels (such as introduction of ZOOMLINK function and promotion), translation of working materials, etc. Bachelor's degree or above, with professional background in Business Administration, Engineering Machinery, Mechanical Manufacturing, English, International Trade, etc. Over one year experience in after-sales service in the construction machinery industry, familiar with the entire after-sales service process. In addition to being proficient in the Spanish, one must be fluent in English or Chinese and possess good listening, speaking, reading, and writing abilities. xohynlm Proficient in Microsoft software such as Word, Excel, PowerPoint, etc. Identifying the corporate culture of ZOOMLION, one must have a good sense of service and empathy, be good at listening and communicating, be able to independently communicate with internal and external parties, handle customer demands, and have a strong sense of responsibility.

Dutch Speaking Customer Service Advisor - Work Remote ¿Está considerando presentar su candidatura para este trabajo? Compruebe todos los detalles en esta descripción del puesto y luego haga clic en "Solicitar". 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Base pay range This range is provided by Mercier Consultancy Medical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Join our vibrant team at Mercier Consultancy MD as a Dutch Speaking Customer Service Advisor and enjoy the flexibility of remote work! We are seeking enthusiastic individuals who are passionate about providing exceptional customer service to join our network of on-demand professionals. In this role, you will assist Dutch-speaking customers with their inquiries and ensure they receive top-notch support. Your journey will begin with an intensive training program designed to equip you with all the knowledge and skills necessary to excel. Key Responsibilities • Engage with Dutch-speaking customers via phone, email, and chat to resolve inquiries and provide support, • Deliver an outstanding customer experience by addressing questions, concerns, and requests promptly, • Document all customer interactions accurately in our systems, • Collaborate with team members to share insights and improve service delivery, • Stay updated on product offerings and company policies to assist customers effectively Requirements • Fluency in Dutch (both written and spoken) is essential; proficiency in English is an advantage, • Previous customer service experience is a plus, but a positive attitude and eagerness to learn are more important, • Excellent communication and interpersonal skills, • Ability to work independently and manage your time effectively while meeting deadlines, • Tech-savvy with a good understanding of CRM systems and various communication platforms, • Self-motivated, adaptable, and able to thrive in a remote work environment Benefits • 3-month fully supported training in Greece with relocation package., • Access to remote work opportunities worldwide after training., • Inclusion in a global on-demand agent database with exclusive client contracts., • Professional growth and career advancement within Mercier Consultancy. xcskxlj, • Networking and mentorship opportunities with international client service leaders Seniority level Entry level Employment type Full-time Job function Customer Service Industries IT Services and IT Consulting #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

TasksIn this role, you will dive into a comprehensive training program to get ready for top-notch customer service for one of our clients in the payment industry.You will support customers with the setup and configuration of their payment terminals or online solutions, as well as addressing and resolving any reported issues they may encounter. Both from the comfort of your home and within our vibrant office space.The responsibilities:- Communication: Connect with B2B customers via phone and email, providing service-oriented solutions.- Administration: Keep things organized by handling admin tasks and following up on questions and requests.- Teamwork: Cultivate a positive working environment, fostering motivation among colleagues and ensuring customers feel genuinely appreciated.RequirementsYour profile:- Native-level proficiency in Danish (both spoken and written) and a good command of the English language.- A high school diploma or equivalent qualification is necessary.- Previous customer service experience is a bonus but not a deal-breaker.- Your communication skills should be on point for confidently interacting with customers.- You are a master problem solver, ready to tackle customer inquiries and resolve issues efficiently.- Juggling tasks and paying attention to detail is your thing, especially in a fast-paced environment.- Comfortable using computer systems and various software applications.- Ability to work flexible shifts, including evenings, weekends, and holidays, due to the dynamic nature of customer needs.Benefits- Base salary: €1,559.25 gross per month (based on a 39-hour contract)- Monthly bonus: - €200 gross per month (based on planning adherence & quality).- After 6 months, the bonus increases to €300 per month with new targets.- After 12 months, the bonus goes up to €350 per month with additional targets.- After 18 months, the base salary increases to €1,600, plus the €350 monthly bonus.- Permanent contract after a 1-month probation period- You accrue 1.9 paid holidays per month- Opportunities for growth and professional development- A diverse, supportive, and collaborative team environment- Unlimited coffee and fresh fruit on office days for an energy boost- A diverse, friendly, and collaborative team culture- Tax free benefits (restaurant/Transport/Day Care)- Access to a mental health and well-being support app- Free online Spanish lessons outside working hoursIf these points align with your strengths and aspirations, we would love to hear from you! Join our team and start an exciting career journey with a company that truly values each and every individual. We cannot wait to welcome you aboard and create amazing experiences together.#J-18808-Ljbffr

ph3Company Overview /h3pAvant Oben GmbH is a recruitment agency based in Vienna that specializes in the aviation industry. We have experience working with organizations involved in peacekeeping and humanitarian missions around the world. Our team helps companies find the right people for their aviation roles quickly and effectively. /ph3About the role /h3pWe are recruiting on behalf of a top-tier helicopter operator working within the framework of international peacekeeping and humanitarian missions in Africa (Uganda, South Sahara, CAR). /ppWe're looking for a professional and adaptable Flight Attendant (airline and/or helicopter experience) who can adapt easily and wants to contribute to an important mission. /ph3Key Responsibilities /h3ulliEnsure the safety, security, and comfort of passengers during helicopter operations /liliMaintain effective communication with ground personnel at remote airfields /liliAssist with flight-related documentation and onboard procedures /liliSupport and supervise the loading and unloading of luggage and essential cargo /li /ulh3What We’re Looking For /h3ulliA valid Flight Attendant license /liliMinimum 100 hours of total flight time (with airlines or helicopters) /liliFluency in English (written and spoken) — IELTS 6.0 / ICAO level preferred /liliAdditional language skills are a plus /liliPhysically fit and capable of working in demanding conditions /li /ulh3What We Offer /h3ulliValidation of your national certificate /liliTravel cost coverage to and from the training center /liliPaid transportation to and from the deployment site /liliComfortable accommodation (hotel or apartment) while abroad /liliMedical coverage during training and business travel /liliFull crew insurance for the duration of deployment /liliCompetitive salary with performance-based increases /liliAnnual paid vacation (28 calendar days, depending on assignment) /liliRecurrent training provided by the Company /liliObtain EASA type civil aviation license /liliA unique opportunity to work in meaningful international missions /li /ulh3About Us /h3pIf you're an experienced Flight Attendant looking to take your skills to a new level while contributing to life-saving missions, we’d love to hear from you. Our team at Avant Oben GmbH will provide full legal and logistical support throughout the hiring process. With partners across Europe and Africa, you’ll be joining a network of professionals making an impact around the globe. /p /p #J-18808-Ljbffr

Una empresa de impresión 3D industrial busca un Sales Development Representative (SDR) para contactar empresas y cualificar oportunidades en el sector. Se ofrece un ambiente de aprendizaje en un rol que transiciona hacia Account Manager. Se valoran habilidades como la empatía y un buen manejo del inglés, así como conocimientos en impresión 3D. Los beneficios incluyen flexibilidad horaria y 28 días de vacaciones.br#J-18808-Ljbffr

pApex Group Ltd, located in Valencia, is seeking a Client Onboarding Specialist to support the onboarding function. The role involves coordinating the onboarding process across various teams, ensuring compliance, and building client relationships. /ppCandidates should possess a degree in Law, Business, or Finance, along with 1-3 years of relevant experience. The firm offers private health insurance, a hybrid working model, and opportunities for professional development. /p #J-18808-Ljbffr

Requisitos /h3ulliTener experiencia previa en atención al cliente /liliPolaco nativo /liliEmpática, capaz de establecer relaciones de confianza con los demás /liliExcelente capacidad de comunicación y escucha activa /liliAdaptarse a las demandas de los clientes y ser capaz de gestionarlas con ag

You speak native-level French- Additional language skills, especially Dutch, are considered a strong plus- You are available full-time (39 hours per week)- You have experience in customer service, sales, customer experience or a similar customer-facing role- You are highly educated and possess stron

You will be doing this in both Dutch and French. Saturday-Sunday from (you have to be available 1 weekend per month) /liliWork remote from your home in Valencia or Alicante /liliHealth insurance /liliRelocation package (€150 flight, help with finding accommodation) /liliSigning bonus after compl

A global customer service provider is seeking a Customer Service Sales Representative in Valencia. The role requires proficiency in Dutch and English, along with strong communication and IT skills. Responsibilities include handling inbound customer requests and managing post-sales tasks. The position offers a full-time contract with a gross salary of €19,623.94 per year plus potential bonuses. Candidates with a passion for sales and customer care are encouraged to apply.br#J-18808-Ljbffr

Account Management OfficerApplyremote type: Hybridlocations: Valenciatime type: Full timeposted on: Posted Todayjob requisition id: JR- The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youRole: Account Management Officer Location: ValenciaEmployment Type: Full time Permanent Role summary:As an Account Management Officer and play a key role in supporting client accounts from setup through their full lifecycle. You’ll ensure data accuracy, meet AML/KYC and regulatory requirements, and work closely with clients and internal teams to resolve queries and keep operations running smoothly. This is a great opportunity to build your expertise in client servicing, compliance, and financial operations within a collaborative team environment.Key responsibilities: Management and maintenance of client and account data throughout the lifecycle of a bank account. Adherence to internal business rules and regulatory requirements regarding AML/KYC, CRS FATCA/QI. Identifying and assessing documentation requirements and addressing deficiencies. Working on account issues client reporting closely with internal and external stakeholders. Numerical document management. Various signature verifications where applicable. Supporting and mentoring Junior staff where required. Further tasks might be assigned according to the business requirements.Skills Required: Educational level: University degree - Bachelor (or above) in Economics, Finance or Business Administration. Working experience in similar roles. Excellent knowledge of English. Sound knowledge of AML/KYC requirements as well as of various legal and regulatory structures of corporates, funds, and international institutions. Sound knowledge of MS Office applications. High attention to detail with a proactive and analytical mindset. Ability to work independently and as part of a team, managing priorities in a dynamic environment. Strong organizational skills and flexibility.* Excellent communication skills.What you will get in return: Hybrid Working Model Private health insurance. 27 working days holiday + Public holidays Opportunities for professional development. Professional Development (CPD) and Study Guidance programs Positive and hospitable work environment. Opportunity to work with a diverse, agile and global team. Exposure to all aspects of the business and cross-jurisdiction.* A genuinely unique opportunity to be part of an expanding large global business + moreAt Apex Group, we are committed to creating a diverse and inclusive workplace. In Spain, this includes our obligation under the LGD to ensure that people with disabilities are represented within our teams. If you have a recognised disability (≥33%), we welcome your application and will provide reasonable adjustments throughout the recruitment process.br#J-18808-Ljbffr

pAvature is looking for a Technical Account Manager based in Valencia, responsible for building long-lasting customer relationships through deep technical expertise and business insights. You will work with strategic customers, guiding them to achieve their business goals while ensuring the effective use of Avature's platform. /ppThe ideal candidate is fluent in English and French, possesses strong analytical and organizational skills, and has experience navigating complex projects in a fast-paced environment. /ppFlexible work options are available, including the opportunity to work remotely or in offices across Spain. /p #J-18808-Ljbffr

pCB Talents SP is hiring Dutch-speaking professionals for Tech Sales roles involving projects with Google Pinterest. This opportunity invites candidates with a background in sales or marketing to join global teams. /ppKey requirements include fluency in Dutch and interest in customer management. Additional perks include performance bonuses and relocation support. Apply by sending your CV in English for further consideration. /p #J-18808-Ljbffr

pFoundever busca Teleoperadores/as de Atención al Cliente en Valencia para gestionar equipaje para una compañía aérea internacional. Se valorará la fluidez en italiano y español. Este puesto ofrece un contrato temporal inicial de 4 meses con opciones de continuidad y un salario de 1.257,21 € brutos/mes. /ppLas responsabilidades incluyen atender llamadas, proporcionar soporte y registrar datos. Se ofrece formación remunerada inicial y beneficios corporativos dedicados al bienestar. El trabajo es presencial en Sevilla con posibilidad de un modelo híbrido posterior. /p #J-18808-Ljbffr

ph3La historia hasta ahora: quiénes somos /h3 pHuspy es una de las principales empresas de tecnología inmobiliaria en EMEA. Lanzada en 2020, actualmente operamos en varias ciudades de los Emiratos Árabes Unidos y España, expandiéndonos a Arabia Saudita y a 3 mercados europeos más para 2026. Hoy en día, poseemos la mayor parte del mercado hipotecario de los Emiratos Árabes Unidos y somos uno de los actores de más rápido crecimiento en cada ciudad europea en la que hemos entrado. /p pHemos recaudado más de 140 millones de dólares (Series A y Series B) de los principales inversores del mundo, incluidos Sequoia Capital, Founders Fund y Balderton Capital, para transformar la experiencia de compra de vivienda a través de tecnología avanzada y herramientas centradas en los agentes. /p pHemos construido una SuperApp que empodera a los agentes inmobiliarios y corredores hipotecarios, llevando tecnología de vanguardia a una de las industrias más tradicionales del mundo. Estamos transformando la forma en que ocurren las transacciones inmobiliarias: más rápido, más inteligente y mejor para todos. /p pNo nos estamos deteniendo. La pregunta es: ¿serás parte de lo que viene? /p h3Lo Esencial: Lo que Impulsarás, Construirás y Liderarás /h3 pComo Account Manager, serás responsable de acompañar, retar y empujar a los asesores de ventas para que alcancen su máximo potencial. Serás el motor que traduce la estrategia en ejecución y el primero en actuar cuando los números no están donde deberían. Usarás datos, dashboards y frameworks de rendimiento para construir un equipo de alto impacto. /p ul liAnalizar el rendimiento comercial de los asesores usando dashboards y KPIs. /li liDetectar bloqueos o cuellos de botella y actuar rápido para resolverlos. /li liConstruir relaciones sólidas con los asesores, desde la exigencia y el acompañamiento. /li liParticipar activamente en el proceso comercial cuando sea necesario (llamadas, cierres, seguimiento). /li liRepresentar la cultura Huspy: ownership, velocidad, foco en el cliente y obsesión por los resultados. /li /ul h3La Combinación Perfecta: Lo que Necesitas para Triunfar en Huspy /h3 ul liMínimo 2 años de experiencia en Account Manager en el sector inmobiliario. /li liPlus si tiene experiencia en startup. /li liMentalidad 100% analítica: entiendes el funnel, los datos y sabes accionar sobre ellos. /li liDominio de Excel o Google Sheets; se valora experiencia con herramientas de BI (Looker, Tableau, etc.). /li liExcelentes habilidades de comunicación, influencia y resolución de conflictos. /li liActitud proactiva, resiliente, con visión estratégica pero muy hands‑on. /li /ul h3Beneficios /h3 ul liTarjeta Pluxee con un valor de 240€ por mes. /li li26 días de vacaciones al año. /li liRol de alto impacto en una de las Proptech de mayor crecimiento en Europa. /li liDesarrollo acelerado en una cultura de performance y ownership. /li liAcceso a tecnología, data y herramientas de primer nivel. /li liAmbiente colaborativo, ambicioso y con mentalidad de escala. /li /ul pBy submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy. /p /p #J-18808-Ljbffr

Description What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: - Take incoming customer contacts (via telephone, email, chat & other automated alerts) and solve users’ demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers - Ensure contractual SLA is maintained - Provide cover for other Agents in their absence, either within the same team or across teams - Understand and comply with administrative duties including holiday, sickness and overtime - Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction Requirements Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are proficient or bilingual in Danish and are fluent in English - 1+ year working CS experience is required, automotive industry experience is plus. - Driving electric vehicles or having working experience in electric vehicles is preferred - Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration required. - Good disposition to work in a customer service environment - Customer care skills – ability to listen to and understand the customers’ need - Ability to take ownership of, and progress calls to resolution or to escalate call to resolution - A minimum of 6 months commitment is required for this role. Offer What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full-time 39 hours/week: Monday to Friday 09:00-18:00 / 08:00-17:00 rotative - Permanent contract - Salary 21.700 euros gross/year + up to 2.000 euros gross/year in bonus - Central location in Valencia - Full paid training on the company and the project you'll be working on - Career development programs and specialized courses