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Trabajos Servicio al Cliente en Canyelles - Page 2Crear alertasSin experiencia

  • Dutch Customer Service Agent
    Dutch Customer Service Agent
    hace 1 mes
    €1800–€1970 mensual
    Jornada completa
    Sant Martí, Barcelona

    About us: Our client is a leading entertainment destination in Europe, dedicated to creating magical experiences for guests of all ages. Our commitment to exceptional customer service sets us apart, ensuring that every visitor leaves with unforgettable memories. As a Dutch Speaking Customer Service Agent, you will be an integral part of our guest experience team, providing unparalleled support and assistance to visitors from the Netherlands. Your primary responsibility will be to ensure the highest level of customer satisfaction through effective communication and problem solving skills. Key Responsibilities: ·Serve as the first point of contact for Dutch-speaking guests, over the phone, addressing inquiries, requests, and concerns promptly and professionally. ·Provide accurate information about park attractions, events, and amenities to enhance guests' experiences and maximize their enjoyment. ·Assist guests with ticket purchases, reservations, and itinerary planning, ensuring seamless transactions and efficient service delivery. ·Handle guest feedback and complaints with empathy and diplomacy, striving to solve issues for the satisfaction of all parties involved. ·Maintain a welcoming and organized work environment, including the tidiness of the plateau. ·Stay updated on park policies, procedures, and safety regulations to ensure compliance and promote a safe and enjoyable experience for all guests. Requirements: ·Fluency in Dutch and English, with excellent verbal and written communication in both languages. ·Previous experience in customer service, hospitality, or a related field preferred. ·Strong interpersonal skills and a positive attitude, with a genuine passion for delivering exceptional guest experiences. ·Ability to multitask and prioritize tasks effectively in a fast paced environment. ·Flexibility to work shifts, including weekends, evenings, and holidays, as needed. ·Familiarity with computer systems and software applications for data entry, ti-cketing, and reservation management. ·Knowledge of the local area and tourist attractions is a plus. Conditions of the offer: ·From Mondays to Fridays from 9.15hs to 17.15hs and from 11.30hs to 19.30hs. Two working Saturdays per month from 9.30hs au 18hs. ·Permanent contract of 39hs a week.

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  • Asistente de tienda / atención al cliente (lavandería)
    Asistente de tienda / atención al cliente (lavandería)
    hace 2 meses
    €8 por hora
    Jornada completa
    L'Eixample, Barcelona

    Store Staff (Client Relationship Manager) — HolaWash Barcelona About HolaWash: HolaWash is a fast-growing on-demand laundry and dry-cleaning brand transforming how people care for their clothes. With modern drop-off stores across Barcelona, we combine technology, quality, and friendly service to make laundry effortless. Position: Store Staff / Client Relationship Manager Location: Barcelona Languages: English (required) • Spanish (required) • Catalan (a plus) What You’ll Do: • Welcome customers and provide a professional, friendly experience., • Manage drop-off and pick-up orders through our CleanCloud system., • Recommend and upsell services such as express cleaning, garment protection, and shoe or home cleaning., • Ensure garments are handled, tagged, and packaged correctly., • Maintain store cleanliness, organization, and presentation standards., • Fluent in English and Spanish (Catalan is a strong plus)., • Excellent communication and customer service skills., • Presentable, detail-oriented, and tech-comfortable., • Experience in retail, hospitality, or customer service is a plus., • Competitive fixed salary + monthly performance bonuses (can reach €500 or more)., • Full training in customer service, garment care, and sales techniques., • Career growth opportunities as HolaWash expands across Spain., • A dynamic, young, and innovative work environment.

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