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¡Únete a Nuestro Equipo como Asesor/a Comercial Profesional Comercio Externo! En Leroy Merlin, nuestras tiendas son el corazón de nuestra misión: ayudar a los clientes a dar vida a sus ideas y proyectos. Si compartes este propósito y deseas trabajar en un ambiente de co-creación, ¡este es tu lugar! Responsabilidades y Misión: 1. Desarrollo Comercial de Clientes PRO • Captar y fidelizar clientes profesionales en su zona asignada., • Planificar visitas estratégicas y participar en campañas de prospección., • Asegurar asesoramiento técnico y seguimiento personalizado de cada cliente., • Elaborar presupuestos, gestionar pedidos y coordinar entregas., • Controlar el crédito y asegurar el cobro de facturas. 1. Gestión de Objetivos e Indicadores • Cumplir con objetivos de venta y rentabilidad establecidos., • Detectar oportunidades de mejora en productos, precios o procesos., • Participar en formaciones y aportar valor en lanzamientos o nuevas soluciones., • Expandir la venta cruzada para mejorar el mix de productos. 1. Integración con Equipos de Tienda • Trabajar en sinergia con equipos PRO en tienda para compartir clientes y conocimiento., • Aportar formación y soporte técnico en obras o acciones comerciales., • Ser un referente en la zona para el desarrollo del canal profesional. ¿Qué Ofrecemos? En Leroy Merlin, nuestro propósito es crear entornos donde vivir mejor. Creemos que, juntos, podemos cambiar el mundo. Además, la acción social es un pilar fundamental de nuestra empresa, contribuyendo a la comunidad a través de proyectos de reforma, donaciones y voluntariado. Beneficios: Como colaborador/a, disfrutarás de más de 70 beneficios, incluyendo: • Política de Compensación Flexible., • Oportunidad de convertirte en accionista de la compañía., • Seguro de Salud, ayudas en guardería, cheques restaurante y descuentos con colaboradores comerciales., • Retribución fija y participación en resultados. Desarrollo Profesional: Ofrecemos un ambiente de trabajo positivo, con oportunidades de formación y desarrollo en una empresa multinacional. Tendrás autonomía para tomar decisiones y participar en proyectos transversales. Compromiso con la Diversidad: La diversidad es fundamental en nuestra filosofía. Promovemos la inclusión y la igualdad de género, asegurando un entorno de trabajo respetuoso y equitativo. Si estás listo para desarrollar tu talento y unirte a un equipo comprometido, ¡nuestra puerta está abierta para ti! Para más información sobre nuestro propósito y vacantes, visita nuestra Web de Empleo Corporativa. ¡CAMBIAR NUESTRO MUNDO ESTÁ EN NUESTRAS MANOS!

Position: Customer Expert Work model: Remote in Greece Location: Greece Employment type : Full-time What you will do: Communicate with customers via phone, chat & e-mail Track and follow cases to ensure they closed in an efficient and timely manner Maintain high customer satisfaction, representing a major brand Provide and maintain strong, professional relationships with all partners and show empathy at all times Work towards reaching targets as set out by client statement of work as well as internal targets What you will bring: Fluency in Polish Very good communication skills in English B2 level Exceptional communication & soft skills, as well as problem-solving skills Computer knowledge/tech savviness Resourceful, able to multitask Thrive as a team player in a fast-paced, high-energy, change-oriented environment What we offer : Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you) Competitive monthly salary + 2 extra salaries per year + monthly performance bonus , Sundays and public holidays are paid 200% Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses

Position: Customer Expert Work model: Remote in Greece Location: Greece Employment type : Full-time What you will do: Communicate with customers via phone, chat & e-mail Track and follow cases to ensure they closed in an efficient and timely manner Maintain high customer satisfaction, representing a major brand Provide and maintain strong, professional relationships with all partners and show empathy at all times Work towards reaching targets as set out by client statement of work as well as internal targets What you will bring: Fluency in Dutch Very good communication skills in English B2 level Exceptional communication & soft skills, as well as problem-solving skills Computer knowledge/tech savviness Resourceful, able to multitask Thrive as a team player in a fast-paced, high-energy, change-oriented environment What we offer : Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you) Competitive monthly salary + 2 extra salaries per year + monthly performance bonus , Sundays and public holidays are paid 200% Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses

Position: Customer Expert Work model: Remote in Greece Location: Greece Employment type : Full-time What you will do: Communicate with customers via phone, chat & e-mail Track and follow cases to ensure they closed in an efficient and timely manner Maintain high customer satisfaction, representing a major brand Provide and maintain strong, professional relationships with all partners and show empathy at all times Work towards reaching targets as set out by client statement of work as well as internal targets What you will bring: Fluency in Swedish Very good communication skills in English B2 level Exceptional communication & soft skills, as well as problem-solving skills Computer knowledge/tech savviness Resourceful, able to multitask Thrive as a team player in a fast-paced, high-energy, change-oriented environment What we offer : Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you) Competitive monthly salary + 2 extra salaries per year + monthly performance bonus , Sundays and public holidays are paid 200% Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses

Position: Customer Expert Work model: Remote in Greece Location: Greece Employment type : Full-time What you will do: Communicate with customers via phone, chat & e-mail Track and follow cases to ensure they closed in an efficient and timely manner Maintain high customer satisfaction, representing a major brand Provide and maintain strong, professional relationships with all partners and show empathy at all times Work towards reaching targets as set out by client statement of work as well as internal targets What you will bring: Fluency in Norwegian Very good communication skills in English B2 level Exceptional communication & soft skills, as well as problem-solving skills Computer knowledge/tech savviness Resourceful, able to multitask Thrive as a team player in a fast-paced, high-energy, change-oriented environment What we offer : Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you) Competitive monthly salary + 2 extra salaries per year + monthly performance bonus , Sundays and public holidays are paid 200% Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses

Position: Customer Expert Work model: Remote in Greece Location: Greece Employment type : Full-time What you will do: Communicate with customers via phone, chat & e-mail Track and follow cases to ensure they closed in an efficient and timely manner Maintain high customer satisfaction, representing a major brand Provide and maintain strong, professional relationships with all partners and show empathy at all times Work towards reaching targets as set out by client statement of work as well as internal targets What you will bring: Fluency in Portuguese Very good communication skills in English B2 level Exceptional communication & soft skills, as well as problem-solving skills Computer knowledge/tech savviness Resourceful, able to multitask Thrive as a team player in a fast-paced, high-energy, change-oriented environment What we offer : Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you) Competitive monthly salary + 2 extra salaries per year + monthly performance bonus , Sundays and public holidays are paid 200% Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses

Position: Customer Expert Work model: Remote in Greece Location: Greece Employment type : Full-time What you will do: Communicate with customers via phone, chat & e-mail Track and follow cases to ensure they closed in an efficient and timely manner Maintain high customer satisfaction, representing a major brand Provide and maintain strong, professional relationships with all partners and show empathy at all times Work towards reaching targets as set out by client statement of work as well as internal targets What you will bring: Fluency in German Very good communication skills in English B2 level Exceptional communication & soft skills, as well as problem-solving skills Computer knowledge/tech savviness Resourceful, able to multitask Thrive as a team player in a fast-paced, high-energy, change-oriented environment What we offer : Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you) Competitive monthly salary + 2 extra salaries per year + monthly performance bonus , Sundays and public holidays are paid 200% Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses

Who we are? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes. • Deliver high-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints, • Build strong and lasting customer relationships, • Keep up with evolving tools and technology, • Handle sensitive customer data with care and security, • Apply the latest and greatest customer happiness practices, • Maintain deep understanding of client solutions and meet KPI, • Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays, • Communicate with developers and cross-functional specialists, • Native Finnish-speaker and excellent English communication skills (at least C1 level), • At least 6 months of live chat support experience, preferably in crypto or financial services, • Basic financial knowledge or payment/banking experience is preferred, • Crypto industry knowledge is a plus, • CRM experience in Salesforce is an advantage, • Strong analytical thinking and research skills, • Positive, proactive and responsible attitude, • Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload), • CRM systems expertise, • Flexible schedule, • Opportunity to cooperate fully remotely, • Inclusive international environment, • Compensation in USD, • Rewards for referring friends, • Balance between project workload and personal time, but also - internal health policy, • Responsive leadership interested in your development and long-lasting cooperation, • Greenhouse conditions for self-development, • A culture built on trust, with no time-tracking requirements, • The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you re a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don t miss this opportunity and send us your CV in English to collaborate with us! Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. #J-18808-Ljbffr

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