Offres concierge à France

Gérer les demandes clients, par téléphone, mail ou en direct tout au long de la nuit ;. Effectuer les rondes régulières durant la nuit ;. Superviser le bagagiste de nuit dans ses différentes missions ;.

Depuis plus de 15 ans, la conciergerie John Paul est plébiscitée par les entreprises pour créer en leur nom des programmes de fidélisation (Conciergerie, Privilèges et Evènements). En 2025 John Paul renforce ses équipes Concierges et recherche des profils pour qui le service est une passion. John Paul place l’humain au coeur de ses préoccupations et n’accueille que des collaborateurs animés par la passion du métier du service et la quête permanente de la satisfaction du client. Unis, les « John Paulee » forment une grande tribu solidaire dans le travail mais aussi lorsqu’il s’agit de se retrouver et célébrer. MISSIONS Vos misions en tant que Concierge seront de répondre aux requêtes des plus simples au plus extraordinaires de nos Membres (Réservations de taxis, restaurant, billet d'avions, aide assurance et monétique, conseils et suggestions diverses) , tout en vous présentant comme un interlocuteur agréable, élégant et expert dans vos suggestions. Vous devrez : • Être le premier point d’entrée téléphonique de nos membres au sein de la Conciergerie, • Prendre en charge les demandes de nos membres ;, • Identifier le besoin client, le conseiller et apporter des recommandations personnalisées dans les délais impartis ;, • Prendre en charge les demandes client concernant la monétique, l’assistance et l’assurance, • Anticiper les envies de nos membres et aller au-delà de leurs attentes ;, • Intégrer une équipe exigeante et dynamique, soucieuse d'offrir à ses clients un service répondant à de très hautes exigences. PROFIL Pour devenir concierge d’excellence chez John Paul vous devez posséder : : -Niveau minimum BTS ; • Excellentes qualités relationnelles ;, • Réactivité, persévérance et empathie ;, • Souci du détail et sens du service ;, • Sens de l’organisation et capacité à gérer plusieurs tâches simultanément ;, • Autonomie ;, • Maîtrise de l’anglais (conversationnel) ;, • Être à l’aise avec les outils informatiques et bureautiques. ALLER PLUS LOIN Poste basé au siège dans le quartier du Marais à Paris (75003). Contrat en CDI - à pourvoir dès à présent 35H par semaine, répartis du lundi au dimanche de 7H à 22H. • Évoluer dans une entreprise innovante et un secteur dynamique en pleine croissance, • Intégrer une entreprise et un Groupe international qui offrent des opportunités d’évolution, • Bénéficier de formations métier complètes tout au long de votre parcours professionnel, • Rejoindre une équipe soudée, bienveillante et conviviale, • Travailler dans un environnement idéal : bureaux neufs au cœur de Paris, vue rooftop à 360°…, • Tickets Restaurants pris en charge à 60%, • Remboursement Navigo à 75% et pack mobilité durable, • 2 jours de télétravail par semaine, • Entreprise Handi-friendly, John Paul promeut la diversité et l’inclusion et se réjouit d’accueillir des personnes en situation de handicap.

Become the First Impression of a Global SaaS Leader Bizzdesign is seeking an Executive-Level Receptionist to serve as the face and voice of our organization. This role is far beyond traditional front-desk responsibilities: you will orchestrate high-stakes visitor experiences, coordinate executive-level communication, and uphold operational excellence across our headquarters. This is a role for an individual with uncompromising attention to detail, exceptional professionalism, and the ability to perform flawlessly in a fast-scaling, international environment. About Bizzdesign Bizzdesign is a global SaaS leader in Enterprise Architecture and Strategic Portfolio Management. For more than 25 years, we have enabled the world’s most complex organizations—including Fortune 500 companies, government bodies, and leading enterprises across 30+ countries—to make better decisions and navigate change with confidence. With 600+ colleagues across 19 countries, and an expanding global footprint following the acquisitions of Alfabet and MEGA International, Bizzdesign continues accelerating its growth trajectory. Our Culture We are a high-performance scale-up operating with trust, ownership, and minimal bureaucracy. Every role matters. Every detail matters. And our Receptionist plays a critical function in shaping how customers, partners, and new talent experience Bizzdesign from the moment they walk through the door. The Role – What You’ll Do As our Receptionist, you will be the central point of contact for all visitors, staff, and executive guests. Your day-to-day responsibilities will require precision, discretion, and an ability to remain composed under pressure. Key responsibilities include: • Manage all front-of-house operations with executive-level professionalism, • Welcome and coordinate visits for board members, enterprise clients, and international guests, • Ensure flawless coordination of meeting rooms, schedules, and digital booking systems, • Handle multi-channel communication: phone, email, visitor management platform, and internal chat, • Provide discreet support for sensitive or confidential matters involving leadership, • Maintain a polished and organized reception area reflecting Bizzdesign’s brand, • Partner with HR, Facilities, and Executive Assistants to ensure operational continuity, • Support logistics for events, workshops, onsite leadership meetings, and global team visits, • Oversee mail handling, courier coordination, and inbound/outbound documentation tracking, • Identify and implement processes that improve visitor experience and operational efficiency About You – What You Bring You are polished, proactive, and exceptionally reliable. You care about hospitality, precision, and quality in everything you do. Required experience and capabilities: • 5+ years in a front-office, executive receptionist, concierge, or corporate hospitality role, • Experience supporting senior executives or working in environments with strict confidentiality, • Fluent in English, Dutch, German and French., • Mastery of professional communication—verbal, written, and interpersonal, • Confident with visitor systems, digital booking/e-calendar platforms, and Microsoft Office, • Strong organizational discipline and ability to manage multiple tasks simultaneously, • High cultural awareness and comfort interacting with international guests, • Impeccable presentation, professionalism, timekeeping, and reliability, • Ability to remain calm and solution-oriented in high-pressure or unexpected situations, • Strong customer-obsession and commitment to delivering exceptional service Why This Role Is Challenging Because the Receptionist at Bizzdesign is not a typical administrative support role. You will: • Represent the company at the highest level, • Interact with global executives and enterprise customers, • Balance competing priorities with near-perfect accuracy, • Operate in a high-growth, fast-moving international environment, • Be responsible for upholding the first and last impression of the Bizzdesign brand If you thrive in a high-expectation, high-impact environment, this role will give you unmatched exposure and the opportunity to play a visible role in shaping the Bizzdesign experience.

Location: Paris 13th Type: Full-Time | Mid-Junior Level Role Department: Operations Title: Senior Luxury Experience Designer Compensation: Starting from EUR 37,000 We are Queen of Clubs We don’t just design trips, we create lifestyles. Leaders in the B2B Luxury Travel Industry and multi-award-winning, Europe’s most innovative on-site Lifestyle Travel Solutions Creator, Queen of Clubs Group, has been operating since 2009 and has expanded to five different countries with prime location offices in London, Paris, Madrid, Ibiza, Chiasso (CH), Milan. From private aviation and rare access to global events to bespoke journeys, experiences, and beyond, we are the invisible hand behind the world’s wealthiest travellers and their most memorable moments. We are looking for a Senior and Mid Senior Luxury Experience Designer to join our fast-paced, international, and stylish Paris office YOU WILL • Manage and coordinate #Luxury #Travel #Requests from A to Z, reporting to the Team Leader, • Handle full #itineraries, #ground #operations, #hotels, #villas, logistics, and #exclusive #experiences, • Communicate daily with luxury suppliers, travel #agencies, and international experienced advisors, • Design #tailor-made itineraries and proposals for elite clientele, • Maintain close contact with suppliers and clients to ensure total satisfaction, • Use BeConcierge CRM to create and track bookings, • Apply strategic sales techniques to close deals and exceed goals, • Collaborate with your team to resolve any client concerns swiftly and gracefully, • Gather and report client feedback to constantly elevate service, • With the right seniority, lead and supervise assistant bookers YOU ARE • Fluent in English (French and other languages are a plus), • Deeply passionate about Luxury travel, #lifestyle, and #service, • Based in Paris – this is an in-office position only, • Skilled at working under pressure with flawless attention to detail, • Comfortable with quick math, pricing, and costing, • Experienced in the travel or hospitality industry, ideally from:, • Travel agencies / Tour operators, • Concierge companies / Luxury hotels, • Wedding or event planning, • Family offices or luxury sales roles, • Positive, proactive, and client-focused, • Motivated, stylish, and ready to grow in a fast-moving environment WE OFFER • A starting salary of €37,000 gross/year, plus great performance-based incentives, • MacBook and iPhone provided, • A key position within a leading international B2B travel brand, • A dynamic, multicultural team of travel experts, • An inspiring work environment in the heart of Paris (13th arrondissement), • Constant learning, innovation, and the chance to shape unforgettable experiences, • Real opportunities for growth and leadership YOU LIVE Already in Paris or the surroundings. Please do not apply if this isn't the case.