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Transmettre les instructions aux services opérationnels et suivre les expéditions.

Vous rejoindrez notre équipe et travaillerez en étroite collaboration avec des account manager confirmés.

MyDigitalSchool Paris, école spécialisée dans les métiers du digital, recherche pour une de ses entreprises partenaires un Account Manager SEA/Social Ads (H/F). Maîtrise de Google Analytics, Facebook Business Manager, Google Search Console, Suite office (Word, Powerpoint, Excel) Notions.

Company Description Calyxia manufactures microcapsule solutions that enhance industrial product- and process performance. We serve leading customers in Agriculture, Home & Beauty, and Advanced Materials. We are a Paris-based high-tech scale-up, well-funded and in growth-mode. Based in south-eastern Paris (Limeil), we are a global, ambitious company employing some 100 people, and operating two facilities in Paris. For all our businesses, we are looking for a Customer Care Manager. You will be the primary Calyxia touchpoint for all customer inquiries, logistics issues and order handling. You will report to the Head of Advanced Materials BU, who is also responsible for Customer Services company-wide. Role Description This is a full-time, on-site role located in Limeil-Brevannes (Ile de France) for a Customer Care Manager. The Customer Care Manager will oversee the management of customer service operations, ensure high levels of customer satisfaction, and develop strategies that improve customer experiences. Key responsibilities: appropriate information to Commercial Staff, Project Managers, Supply Chain, Manufacturing, R&D, Application Engineering, and any external service providers b. Address customer issues of any kind to resolution c. Manage quality claims (book claims when they arise, coordinate resolution with quality department, feedback to customers) 2 . Order Management a. Carry out order entry, reconcile with offers b. Invoice and update ERP c. Manage logistics and transportation 3 . Reporting and planning a. Forecast and track sales (monthly), in coordination with all BU BDMs (incl. KPI dashboard) b. Keep CRM current c. Participate in the industrial planning process (with operations) 4 . Organisational a. Work with the Advanced Material BU Head to structure and develop the CSM function as the business develops b. Participate in developing e-commerce Qualifications • Expertise in Customer Satisfaction, Customer Care Management, and Customer Support in the chemicals or related industries, • Bachelor’s degree in chemistry (or e.g. materials science) with a Master’s degree in business, marketing, or a related field, or equivalent professional experience, • Experience using CRM systems (HubSpot is a plus), • Fluency in English and French, • Excellent organizational skills with proven ability to manage multiple priorities, maintain detailed records, and streamline processes for maximum efficiency, • Communication and interpersonal skills, • Problem solving and analytical skills, • Focused, goal-oriented and flexible, • Team player and collaborator across functions and levels

Au sein du Département Relation Clients de la Direction du Service Clients Falcon, vous êtes l'interlocuteur du client. Vous l'accompagnez du jour de la livraison de l'avion au retrait de service, neuf ou d'occasion, afin de satisfaire au quotidien et par anticipation ses demandes et ses besoins.

En qualité de Customer Service - Approvisionneur H/F vous êtes rigoureux, bon communiquant et vous adaptez facilement aux processus déjà en place. Nous recrutons pour notre client, un Customer Service - Approvisionneur H/F. En qualité de Customer Service - Approvisionneur H/F au sein d'une ent

Vous l'accompagnez du jour de la livraison de l'avion au retrait de service, neuf ou d'occasion, afin de satisfaire au quotidien et par anticipation ses demandes et ses besoins. Passionné d'aviation, vos qualités relationnelles et votre sens du service font de vous un candidat idéal (F/H). Au sei

Experience in customer service and CRM tools is a plus, but not a must. Concentrix is on a remarkable growth journey, expanding rapidly across the Nordic market! 🎉 We're on the lookout for Danish & English-speaking Customer Support Specialists to join our SAS team. Advise clients and partners on

Passionné d'aviation, vos qualités relationnelles et votre sens du service font de vous un candidat idéal (F/H). Au sein du Département Relation Clients de la Direction du Service Clients Falcon, vous êtes l'interlocuteur du client. Vous l'accompagnez du jour de la livraison de l'avion au retra

Negotiate customer needs with suppliers and individuals, using out-going call to find and agree on best resolutions. Operating a few online systems at once, providing service to travel agents. Service oriented persona with high communication skills.

Experience in customer service and CRM tools is a plus, but not a must. Concentrix is on a remarkable growth journey, expanding rapidly across the Nordic market! 🎉 We're on the lookout for Danish & English-speaking Customer Support Specialists to join our SAS team. Advise clients and partners on

Expert Services •Provide customers with best practices, solution consulting, and services for Alibaba Cloud intelligent products; •Combine customer cloud usage scenarios to help customers improve cloud product operation and usage skills through tools to assist customers in successfully migrating

Experience in customer service and CRM tools is a plus, but not a must. A positive attitude and a love for communicating with customers and colleagues. Concentrix is on a remarkable growth journey, expanding rapidly across the Nordic market! 🎉 We're on the lookout for Danish & English-speaking Cu

Service Engineer / Customer Support Engineer. Customer Service Engineer - On-Site in Paris, France. Act as a trusted technical advisor, proposing equipment, consumables, and service improvements to enhance client operations.

Expert Services •Provide customers with best practices, solution consulting, and services for Alibaba Cloud intelligent products; •Combine customer cloud usage scenarios to help customers improve cloud product operation and usage skills through tools to assist customers in successfully migrating

Help customers enjoy every bit of our services without missing out on anything! 🦸 ♂️🦸 ♀️. Focus on delivering the best for our customers every time. Solve customer issues with a smile, building trust and satisfaction.

Développer une relation étroite avec chacun de nos clients B2C et leur fournir un service de très haute qualité (support client / services d’assistance). Spécialiste Service Client B2C.

We are looking for a Service Engineer / Customer Support Engineer to join a leading partner in providing high-value laboratory equipment services at one of our major pharmaceutical client sites in Paris. Customer Service Engineer - On-Site in Paris, France. This role is focused on delivering a compr

Rattaché(e) au chef du service Maintenance et Entretien Technique (SMET), vous veillez à la gestion des affaires courantes du service et assurez aux agents du service un appui administratif. A ce titre, vos missions sont les suivantes (liste non exhaustive) :-Assistan

Assurer le suivi administratif du service ainsi que l’accueil physique et téléphonique : - rédiger des notes, des comptes-rendus et des courriers divers - organiser les réunions : r&am

Prendre en charge des tâches et des dossiers relevant de la spécificité de son service de rattachement. Assurer l'interface avec les services internes ou externes concernés.

As part of the launch of our new subsidiary in France, we are looking for a highly organized and proactive.Administrative & Executive Assistant.

INTERACTION BRETIGNY SUR ORGE recherche pour le compte de son client, le Groupe Sogetrel, un groupe français indépendant spécialisé depuis 40 ans dans les services aux infrastructures numériques, électriques et équipements connectés, un-e ASSIS

Coordonner les échanges entre les différents services et partenaires. INTERACTION BRETIGNY SUR ORGE recherche pour le compte de son client, le Groupe Sogetrel, un groupe français indépendant spécialisé depuis 40 ans dans les services aux infrastructures num&